Cribbs Causeway in South Gloucestershire

Mandy and Helen were brilliant, they were the best thing to walk down and get breakfast to absolute rays of sunshine!

A great breakfast especially for the price. The usual cooked breakfast options as well as unlimited cereal, toast, tea, coffee and juices. It tends to get busier after 8:30am so sometimes you have to wait for some of the cooked breakfast items as they try to keep up with demand. This was during the weekend so it might not be the same during weekdays. Staff were friendly. A good breakfast experience all round.

If only there was an option to give a zero, not much choice, fish is built up to look big with too much batter, very bland and tasteless, salad was missing three ingredients! The waiter says that they are out of a lot of food choices,( even though we had the first evening sitting). If only I would have read the previous reviews!! We would have and should have gone to the pub next door, certainly poor management...a few years back this premier Inn restaurant was very good, now a new building and very low standards of food, leaving here feeling as though I have just wasted £80.00. please note the first picture below on the left is what I got, the picture on the right is of what is advertised.!! You decide!! I think that poor cheap quality products are being served... actually do feel sorry for the servers who have the difficult job of giving this food to paying customers.

We were impressed by the clean lines and spaciousness of the Thyme restaurant. All the staff wore face coverings and were friendly and efficient and the service was great!. The menu is fairly basic as one would expect but there was a good choice of main meals. Unusually for me, I opted for the double cheeseburger and was pleasantly surprised as to how tasty it was! It was washed down with a glass of very decent Malbec. Eating at Thyme was a much more pleasant dining experience than the rough and tumble of Redwood Farm next door! All I would recommend is having a good real ale on offer at the bar. Well done all!

The worst restaurant, hardly anything on the menu, service dreadful and food quality is terrible. Appreciate the COVID challenges but there is no excuse for poor quality food and long delays.

My wife and I joined her sister and brother-in-law (who were staying at the Premier Inn) for an evening meal. This was our first "get together" for some time as we live so far apart. An accessible table had been booked so my wife could remain in her wheelchair. We were shown to a benched table in a booth and had to be offered an alternative table. We were asked to order our drinks the minute we sat down, so we asked the waitress to come back. We waited about 10 minutes before she returned and then a further 10 or 15 minutes for the four drinks to arrive. The order contained a Diet Coke and a normal Coke, but the waitress did not know which was which, so we had to sample them to be sure. We were then told which main meals were not available, which was disappointing. Having placed our orders, we waited. And waited. And waited. The two meals for my sister-in-law and brother-in-law arrived with the news that my wife's meal was not available as the kitchen did not have one of the ingredients, but my meal would arrive soon. A free drink was offered to my wife as a goodwill gesture. She politely declined. My brother-in-law asked for tartare sauce; 10 minutes later, he asked again, only to be told that they did not have any. To avoid their meals going any colder whilst my wife and I were waiting, we encouraged them to start eating. They had all but finished their meals by the time mine arrived. How it took so long to produce a burger alongside two other meals I have no idea. I was a good half way through my meal, which wasn't exceptionally hot, when my wife's finally arrived. The other two meals had long since been finished. We asked to see the restaurant manager who, to his credit, came to our table and offered his full apologies. He agreed to a discount on the meals plus free coffees and even they took over 10 minutes to arrive. The restaurant was not overly busy, there were many empty tables, and there appeared to be more than enough staff to cope, so the delays were inexplicable. One of the diners at the table next to us had ordered a side dish to go with his meal. It never arrived and he had to ask them cancel the order. What started out as a long awaited meal together turned into a fragmented evening with us all eating at different times with the waiting staff not being fully aware that some items were not available until the last minute. I would hope that the restaurant manager, his waiting staff and chefs will learn from this experience, but we will not be visiting again.

Food crap, service rubbish, wait ages to get a drink, didn’t even have a steak knife, waited ten mins to get vinegar, couldn’t even get the bill right, naan bread was hard even after second one, everyone complaining, just don’t eat in this restaurant, couldn’t even get the bill right

Service was good. the staff were friendly and helpful. The food was not up to standard of other thyme restaurants we have eaten in. The sticky chicken wings were particularly awful. and not as described on the menu.

While stopping at the Premier Inn on site,we had a continental breakfast here. Cost was £7.50 each or £9.50 for the cooked breakfast. Was fine,quite a choice as standard,cereals,yogurts,fruit etc.

There was a good variety of food and the hot part was hot. The clearing of tables was a little slow but there seemed to be only 1 waitress. We would eat there again.

I ate in the restaurant with some colleagues while staying at the hotel and we had a good meal. Even though there is a decent amount of place to eat close by we choose to eat here as we had all traveled quiet far and just wanted to relax. The food was actually really tasty and had flavour. The menu is varied and has good selection of dishes. The staff were good and really friendly. I would eat here again.

I don’t often give a 2 rating but multiple things let this place down. I don’t expect to hear all about the waiting staff personal life in middle of the restaurant. The salad that was ordered was delivered incorrectly so that was sent back. The egg was rock solid and the same dish served in a different branch the night before was so different in quality, quantity and presentation Raised it all with premier inn who said take it up with duty manager. After 11 hours of driving the last thing I wanted to do was have to prolong sleep by talking to a person. Safe to say this branch of premier inn is now not on my list of ones to use in the future. Shame as the guy at check in was really friendly and helpful.

Maybe they had some sort of staff shortage, but both nights we had meals there it took far too long for the food to arrive

Lovely breakfast in pleasant surroundings. Very clean. Lady that served us was very attentive and everything was very easy to find, good quality meats and loads of choice. Really enjoyed it.

Stopped here for Breakfast with my son - we are usually a fan of the Premier Inn Breakfast - however prices have been creeping up lately - the value has gone! (found that with their room prices too so have stopped staying in them). Not made to feel very welcome, cars parked lining all the roads, then greeted with a near empty car park. The reason was down to the new signs charging for parking. You either have to pay £3 on your phone or in reception at the hotel. I would have thought this charge would be removed from bill, but no it is a separate payment. Ordered poached eggs on arrival - they didn't turn up at all. Coffee machine was out of milk and there was no bread for toast - had to ask for both to be rectified. When leaving and wanting to pay, there was no one around at all. Loads of people waiting in reception too but just no staff. Ended up leaving cash on the table and leaving. Really not impressed overall. I won't be stopping here again.

We dined here whilst staying in the hotel. The Meal Deal is really good value.Service was quick and our food was lovely. Our steaks were cooked perfectly and the presentation, important to us, was great.I would recommend this as a place to eat and we will do so when we stay here again.

Stayed in the premier inn and booked a table here. Little bit annoying they don’t open till 6pm when you have kids they wanna eat when they wanna eat. The food was good and staff friendly. Just not a huge menu and a few things not available.

Lovely pleasant staff working in a pleasant contemporary restaurant. Limited menu but fit for purpose inside the premier Inn. Ideal for business or pleasure. Food well presented and we'll cooked

We popped into Thyme restaurant for an evening meal as we were stopping next door at the Premier Inn. My vegy lasagne was great complete with a large well dressed side salad. All the staff were very professional and friendly and really made us feel at home.

Recently joined a friend who was staying at the Premier Inn on a flying visit to Bristol. I had suggested one of the many nearby restaurants but my friend was tight on time so we opted to dine at this one at the hotel. Sadly it was not a good choice to make. Service was incredibly slow and when the food did eventually arrive it had definitely not been worth the wait.

Very helpful staff. Food nicely presented. Nice wine too. Very popular with the business and trades people that stay in hotel so make sure you book a table if you don't want to eat at bar.

Tuvimos una comida aquí durante la estancia de una noche en el Premier Inn. El lugar estaba ocupado con una falta de personal para servir la comida y el bar, incluso el personal del bar eran denuncia a los otros cómo había sido el de Rita. . . No lo que el cliente. necesitan oír.

Did the meal deal for evening meal and breakfast , well worth the money . Evening meal was lovely and breakfast excellent

as typical of those always attached to such hotels. Clean, reasonable quality food and friendly service, prices a tad high but not overly expensive, a good adequate addition to the hotel to save residents having to search for local restaurants.

Great attentive service, excellent quality food well presented. This is the second time that I have used this hotel and the service was just as good the first time.

Perfectly Adequate, but nothing to particularly recommend it. You get exactly what you might expect - perfectly decent food and unexceptional service

Usted siempre puede estar seguro de que un buen restaurante pub contiguo a Premier Inn, y este Tomillo restaurante en Cribbs Causeway ofrece buena comida, buen servicio y a precios decentes.

I had breakfast here every morning during my stay because of the convenience. The food was good although very typical for a chain hotel. The attention from the staff was really nice, they were very helpful and friendly. It did seem as they were always understaffed so if you did not have breakfast included in your hotel stay then you'd have to wait for someone at the bar to pay the bill and that could take up to 15 minutes.While great for breakfast the restaurant was not open at any other time for us to eat.

A little late from work and decided to eat in the hotel restaurant The Thyme, never been a fan of this chain and again I was uninspired. Food was drab frozen chips did not enjoy

I was staying in the Premier Inn and ate here on my first night. Staff were friendly and efficient and my meal was excellent. I had a rack of ribs and it was cooked to perfection. The decor is pleasant, the prices reasonable and I would certainly dine there again.

Lovely staff and nice food. Not to expensive We were staying at the hotel and it's super convient. Watched football in the bar after too

Staying at the attached Premier so this was very convenient....especially if you want a drink! ....food was standard and hot, staff very helpful and pleasant...

This restaurant is a touch cramped, but if you are staying at the hotel, highly convenient, the breakfast buffet has fantastic choices, i couldn't think of any other items they could make available, the nightime menu was also varied, quite possibly the best pizza for a non italian restaurant, the steaks were great quality too

We ate as part of a stay at the attached premier inn (with meals inclusive).Friendly staff, and easy to understand menu and prompt service set us up for a good meal.The food didn't disappoint, good portions, well cooked and presented, promptly delivered and tasty... Kids (7&4) and adults alike were left happy and full.

Like every Thyme restaurant and those similar attached to budget chain hotels, the food is basic, but at least you know what you're going to get. Very family friendly, providing a varied menu that should be suitable for all. Sometimes we found the food poor quality (meat especially) or cold. We reached the conclusion that Thyme is significantly better for breakfast than for other meals.Service is friendly & efficient.

Great staff, good menu, decent pricing and quibble on one item was dealt with really well. Excellent breakfast but don't leave it until the last minute as they did close the hot food a bit early, although they cover that with food to order. Excellent selection but no marmalade! Recommended

We ate here whilst staying in the attached Premier Inn, having breakfast here two mornings and an evening meal on the first night of our stay.Breakfast was the Premier Inn all you can eat affair, with enough variety to satisfy everyone; fully cooked English (with individually cooked vegetarian options available), omelettes by order, a variety of breads, pastries, cereals, yoghurts, juices, fruits - everything!The staff are wonderful, always happy and smiling.The evening food selection is good, anyone used to a TableTable or Brewers Fayre will be familiar with the menu - the only difference being that the prices are jacked up a little compared to those venues. Portion sizes are good and the food is tasty though. Drinks prices at the bar are a bit pricey - a bottle of beer, a small glass of wine and two lemonades came to nearly £14.If you're staying in the attached Premier Inn, you may as well eat here to be honest. It's cosy and saves you a walk to the pub next door, the Harvester 10 minutes away, or The Venue 15-20 minutes away - particularly at this time of year when it's freezing outside!

Wonderful friendly service, was busy on a Saturday night but they cleared a table for us. The meat in this place is a great standard. Prices a slightly above average but that's what you get for the convenience as we were staying in the hotel. .all team members had a smile on there face :)

Had to request waitress to come over to take order...Our side order for the main courses came as a starter, we did not request any starters and then waited 25 minutes for our actual mains... It was quite obvious the kitchen were getting all starters out to each tables before attempting any mains, we were first seated and waited 40 minutes for our food without being advised of any delay or offered any apology. We then had to request our condiments after we had received the food.When i told the waitress it was a shame they didn't communicate with us about the delays, she replied by saying "well the kitchen didn't tell me either".It took us 1hr and 25 mins for two adult mains and desserts, and one child main and dessert from originally placing our order...Not very practical with a two year old child.

On Sunday evening we enjoyed a quiet and pleasant meal in the in-house restaurant of the Cribbs Causeway Premier Inn. The meals we had were of good quality and well presented. It was table service and the staff were all very friendly and helpful. The costs of the main courses we chose were quite high for fairly basic fare, but the ambience here was worth the extra pennies. Recommended.

A regional centre with every one from a great John Lewis at one end and a large M&S at the other and a wide range of shops in between. Well managed with rather nice landscaping. Not that shopping is a hobby - here it is almost a pleasure. Good loos and a food court as well

Love coming to cribs as always loads of free parking and not bad shops and an added bonus it's all under cover!

Bristol is one of my absolute favourite places, it's lively and booming. It offers a lot to a visitor including a great range of places to shop till you drop, amazing food restaurants and lots of local attractions! :) Cribbs is one for the money, it has everything you'd ever need and more it's packed with restaurants as well as floors of shops, layout is bloody lovely and it's so good. My advice save some pennies as it offers shops and shops of offers too and most had a sale :) we ate out on the top floor at the nandos and it was beautiful, best one yet. Really think it's a good place overall and one for any couple or family to walk around, stop off and eat too as all the restaurants are lovely and there's something for everyone, lovely staff too. Will be returning

Used this restaurant which is located in the Premier Inn, Cribbs Causeway, Bristol a few of times while staying there. The first visit went very well. After being shown to a table, my waiter introduced himself and was very attentive. As the dish I chose wasn't available, the waiter gave me more time to choose another. I ended up mixing and matching 2 starters to make one meal, which turned out to be very tasty (Tempura Prawns with green bean, potato, egg and rocket salad). On the second night I ordered a soup & dessert. However, the soup was watery and bland. The dessert, Apple Crumble was warm at the edges and cold in the middle. Custard wasn't too hot either. I know I could have complained, but that evening waiting staff seemed rather busy and didn't even ask whether everything was ok, and I'd waited 20 minutes for my dessert to arrive so just needed to eat!My final meal there turned out not so good either. I ordered Sirloin Steak, rare and it eventually came it was medium cooked. When approached by a waitress (Sophie) who asked if all ok, offered to get me another one which I turned down as I'd waited long enough for it in the first place.In conclusion I expected more than 1 out of 3 meals to be good. Not what I expected for a leading hotel chain.