Beefeater Grill in South Gloucestershire

Both meals cooked beautifully, couldn't be served better, thank you Kate Johnson. 10 out of 10 evening. Pity the place is up for sale!

My 8 yr old son wanted to say thank to clare and her amzing team Thank you for our sevice today and for the amazing pancake we really enjoyed today and will be back Connor

I went to the Emersons Green Beefeater for a catch up with my friend and wanted to shout out the excellent service provided by the Barman - Alex. He was helpful, friendly and provided service with a smile. Not used to that very often nowadays so just wanted to say Thank you! See you again.

I arrived late and I could not believe how kind Karen and Claire were, they helped me plate my breakfast and make my tea! Such kind ladies nothing was to much for them. It was clean and the food was lush. But the girls Karen and Claire were the best

Lovely karen and clair could not do enough for us, food smashing, we arrived late and they cooked us fresh bacon and eggs etc, will go again

Food lovely,good price but why can't you sit where you want despite being pretty much empty at 3pm? They want to put you right next to another table with literally 6inches from you ! May as well sit you on same table

Me and my husband came in for a lunch date for the first time with our kids last Wednesday. It's the first time I've been able to brave going out with my kids since having them. I was able to indulge in a steak for the first time in over a year so got myself a ribeye steak and it was cooked to perfection! I was beyond impressed by it. My husband ordered the fish and chips and he was very impressed with the quality. The people that looked after us were so lovely and especially kind regarding us having our twins with us as well. Thank you for a wonderful experience guys.

We were just passing through as a family, but were very pleased. The food was very tasty, the portions were good, the calories were counted in the menu. The service was super!!

The 5 stars should tell you everything!

Chloe, Deb and Katy made the whole experience amazing. We felt so privileged. Chef Dolly made softer hash browns for my daughter who was recovering from surgery. The vegetarian options were delicious. If we could leave six stars we would.

Excellent food and service from Lee was brilliant so helpful and really went above and beyond. Thank-you

Had an amazing experience with Lee as our server. He was very friendly and understanding of allergies and took them very seriously which most establishments surprisingly don’t do. Service was quick. Food was amazing, our first visit here and we expected cheap generic pub sort of food but it definitely isn’t that. Can’t praise Lee enough. Will be returning and hoping to have him as our server.

went here today for lunch well bit late for lunch 3pm but all food made fresh to order I had the veg lasagne garlic bread and salad which would of been enough on it's own but thought i'd have a side of chips and onion rings but that was just being greedy but all went down well with a nice cider shandy and to be extra greedy we had an excellent mango and passion fruit sundae the service was spot on friendly and helpful all in all a lovely afternoon

Was asked if we would like to book a table for breakfast, at the adjoining Premier Inn and at what time, as we were advised it can be busy in the mornings. We took heed of the advice and booked a table for 9.30am. The following morning we arrived at the restaurant at 9.30 prompt, only to be told there are no tables available and non likely to available for the next 30 minutes! Kind of defeats the object of booking a table in the first place. Definitely a lack of staff and what staff are on duty appear uninterested and miserable. Food for the buffet breakfast is frequently empty and takes ages to sporadically refill, leaving you with cold items on your plate. Not worth the money. We'll be going to McDonald's next time!

Had such a lovely dinner with friends! All had main meals and desserts! Casey was amazing and looked after us so well! ❤️❤️❤️❤️

Lush dinner catching up with friends, and fab service from our amazing server Casey👏🏼👏🏼 Thanks Casey for making the experience wonderful🙌🏼

Good food and fast, attentive service. Lee made sure everyone was well looked after throughout the evening, even with there being around 20 of us keeping him on his toes.

Booked for a family group of 20 people, nice environment, table seating was adequate for a large party, Lee and staff did a brilliant job with food and service, meals arrived hot and together making for an enjoyable experience. Thanks Lee, you were a star, will be back for a repeat.

We chose the beefeater Emersons green for a very special family occasion. We had the whole upstairs level to ourselves there were around 20 of us. Lee and his team went above and beyond making sure everyone was comfortable had a drink and most importantly all our main courses came out at the same time which other venues never seem to achieve. We were all made to feel welcome and that no request was a problem. We had the poor guy running up and down the stairs all night. Food and service was first class not one problem what's so ever. Thank you Lee for making a special occasion perfect! I would highly recommend booking your special occasion at the beefeater Longwell Green Bristol. Its 5 stars from me 👍

We had a very special meal booked with 20 people. Lee and his staff who looked after us were amazing with all meals coming out together. Lee went out of his way to make sure everything was spot on which made are evening fantastic.

Things have changed since the last meal there. The cooked breakfast was barely edible. The hash browns were greasy and rock hard. The fried eggs were dried out, rubbery due to being under the sun lamp for too long. Along with the scrambled eggs. The mushrooms were discoloured and dried out. The bacon was over cooked but on the plus side the tomatoes were ok. The fruit bowl and croissants were good but all in all not worth the money.

Love this place. I've been twice now and the food is very good with a wide selection and reasonable offers, quick polite service and friendly atmosphere. It's definitely my new 1st choice of where to eat out.

Great food,the calamari and the classic prawn cocktail recommended anyday

Always a fab breakfast stop... Adults £10.99 & 2 kids under 16 eat free!

Nice food to help yourself too with friends no complaints.

We had Casey J as our server and she was excellent and very friendly! She advised there were a few things unavailable on the menu which was a shame but she was very helpful and patient whilst we took our time to order. The food was great also and we had a lovely time.

I did not enjoy the food at all, triple cooked chips were very disappointing, the ribeye was disappointing, and the peppercorn sauce was disappointed. The server was polite, and the ambiance was nice.

Absolutely — here’s a **firm, professional, and impactful review** you can post on Google based on your experience. It’s strong but avoids anything that could be seen as defamatory while clearly expressing your frustration. --- ⭐ 1 star Extremely disappointed with the shocking service my partner and I experienced at Beefeater Emersons Green. Despite having a reservation for 8pm, we waited over an hour for our starters with no explanation or apology. Our waiter, David, barely acknowledged us, only responding when we actively tried to get his attention — and even then, we were repeatedly told the food was coming, which it wasn’t. What made it worse was seeing several tables, including customers who arrived after us, being served promptly, eating their meals and even paying before we had received anything. When drinks were refilled, a waitress slammed the glasses on the table without a word and left the empty ones behind. The lack of basic courtesy and professionalism was shocking. Our mains arrived with no cutlery, after one of the staff dropped a knife and promised to replace it — but never returned. We had to chase cutlery ourselves, only to be asked how many people needed it — right after they had just served us. To top it all off, both our steaks were cooked incorrectly, and by that point, we’d lost all confidence in the service. The entire experience left us feeling unwelcome and disrespected. As a gay couple, and with myself being ethnically Chinese, we couldn’t help but feel we were treated differently compared to other tables, all of whom seemed to receive timely and polite service. Whether this was conscious or not, it was impossible not to notice the stark contrast. We left feeling humiliated, frustrated, and incredibly disappointed. This was, without doubt, one of the worst dining experiences we’ve ever had. Would strongly advise others to think twice before dining here.

Lovely staff - checked up on us a good few times. Polite and cheery. Lovely atmosphere cosy feeling. Would be a 5 star - unfortunately the food is really poor. Overcooked. Small portions. Tasteless.

Lee is an absolute star From the moment you interact with him, his passion for food and dedication to customer service shines through. Whether he's crafting culinary masterpieces in the kitchen or offering expert recommendations from the front of the house, Lee's enthusiasm is contagious. He possesses an incredible knowledge of ingredients, preparation methods, and flavor profiles, always happy to share his insights and create a truly personalized experience. Beyond his expertise, Lee's warm and welcoming personality makes every interaction a pleasure. He goes above and beyond to ensure every customer feels valued and leaves completely satisfied. Lee is a true asset to the team, and I wholeheartedly recommend him to anyone seeking an exceptional dining experience.

Absolutely amazing service from Lee, communication was brilliant. Went above and beyond for his customer’s. Best food I’ve had. Would recommend Lee every time.

Visited Beefeater Emersons Green for a friend's Birthday meal. Our server Lee was very polite and attentive. The overall service was flawless. Will definitely be back.

Came in for a meal friday eve, was served by a handsome chap, cant remember his name but service was excellent, food was great and the staff went out of thier way for us.

Visited Beefeater on 21st Feb for tea. Was served by Lee who was very attentive and professional. Really nice steaks and drinks (thank you Tracey on the bar!) Will definitely return!

Popped in for some drinks on Saturday night and Kerri and Tracey were very friendly. Quick service, bar area was clean and the atmosphere was good.

We called in here on our way home from the garden centre. 2 adults and 2 children. We chose gammon and chicken. The children had veggie starters and pizza. We all thoroughly enjoyed it. We were served by a happy, smiling, helpful young lady.

Very friendly staff , we both had steak which was cooked medium rare to perfection! Great value steak lunch , and as you can see in the attached photo it looks larger then the stated weight 😋

Amazing food cooked to perfection and also the staff were fast polite especially Katie,casey,Vanessa were all very helpful they couldn't of done anymore for us we will be back

Had drinks with friends on Friday night, Tracy was fantastic excellent customer service, we will definitely return in the near future

Nice food quick service 👌 Katie, casey & venessa was great with us! Will be returning

Just wanted to say a big thank you to the young lady called Casey she was my waitress, very friendly and professional and always smiling also the same goes for the young lady at reception called Mia very welcoming and friendly and helpful

Good food,friendly staff with a warm welcome. Quick service and waitress took our order, so no waiting at the bar. No tab allowed for ordering drinks, but that wasn't a problem.

Been eating here for month now no problems until tonight the wateriess said here is your table right by a door that is acess to restaurant 😡night mare told wateriess she said sorry but you have to sit there, I asked if I could have a small in main restaurant where its nice peaceful but she said no there where tables for just one person available but she said you will have to there this very bad customer service

I visit beefeater fairly regularly, but will be looking at other options after today. Always had good food, although 2 weeks ago I asked for my steak to be rare but clearly it was more medium, but it tasted ok so went with it. Today I decided on a fillet steak, rare please, dreadful, full of fat, although my partner had the same and his was fine. Did quietly complain when over halfway through meal, the server asked if all ok. Went to see his manager who offered a free drink, as I was on lime and soda, NO THANKS, then a free pudding, again NO THANKS, would you like another steak, AS IVE NEARLY FINISHED MEAL NO THANKS, Couldn't fault the server who was very polite throughout. When it came to the bill he had been able to remove the price of my meal, fair enough, BUT THEN ADDED ANOTHER APOLOGY SAYING WE'VE HAD A FEW COMPLAINTS ABOUT THE STEAKS BUT IT'S DOWN TO THE SUPPLIERS. FOR HEAVENS SAKE THEN BEEFEATER SORT YOUR SUPPLIERS.

Everyone enjoyed their food and we had a party of 6. Service was slow, but they were really nice.

1* for leaving the food on thr counter for 15 mins, then serving luke warm :( Last time coming to this beefeater .

Delicious and tasty, no one has to believe me and judge me

Had a lovely time, staff were very attentive and friendly. Nothing was too much trouble for them. Food was lovely too. Great value for money.

Had a great time at Beefeater Emerson's Green with friends 🧡 my steak was cooked to perfection and my banoffee sundae was delicious 😋 we were served by Casey who was very attentive and we all had an excellent time there

Deb and Emma where amazing always lovely when we come In friendly and kind and nothing is ever to much trouble for them.

Pop in here on Saturday thinking that it was going to be busy at 1pm, it was the opposite as there was not that busy here, the food came out quickly and was ok, will visit again soon

Very welcoming for breakfast on a cold frosty morning. Great value, staff friendly

Was a Very Nice Christmas dinner & a few beers, with my dear wife. We will do it again at some point.

Everything is OK but I have found other venues to be a lot better

Unpleasant experience at reception !

Good service, friendly staff . Busy atmosphere . Food very nice , plenty of choice.

Absolute shambles! Staying at the hotel so booked via them the evening before. Arrived for the booking at 7pm with a queue out the door and no one knowing what was going on. The lady who served me (Tracey) said “they haven’t booked you in, you’ll have to eat at the bar”. No offer of a table upstairs which I’m guessing they didn’t want to open because it meant more cleaning (even though they sat other tables up there). I then went to the bar area where it was even worse. A bar full of people trying to order food and drink and a bar seating area full of dirty plates and half empty drinks so you didn’t know what tables were free or not. What a waste of 30 minutes. Never again.

It's a Beefeater, food and drink - you know what to expect and did exactly that. Staff were particularly good being helpful and friendly.

Very nice and beautiful restaurant highly recommend!!

Lovely lunch today ,had the smothered chicken, not my usual choice ,but the chicken was succulent ,bacon nicely cooked and the BBQ sauce was pleasant ,staff friendly and very accomadating one of the best Beefeaters I've ate in .

Great place to eat, nice atmosphere and friendly and efficient service

Not a very good experience. Sat at our table at 2.15 and didn't get served our meal until 3.30. Service was extremely slow. Had to flag staff down several times for drinks, condiments and such because they weren't attentive. They would come and bring drinks and not take away any empties so the table got very full. The food was mediocre at best, it was all a bit dry and had been sat under the heat lamp for quite a while. Went to use the ladies room and there was faeces on the floor and on the toilet seat etc. Over all not a very nice experience and will not be returning.

One of the better beefeaters, decor wise. Still the same tired menu and alcohol selection

Yummy food but wait for food is bad .

Excellent service from warm welcoming staff. Would visit again.

Lovely food and great service venessa

5* service from Vanessa, food was great and the general atmosphere was lovely.

5* great service by Vanessa she was amazing and the food fabulous

I had the steak flatbread for lunch and although the steak was very chewy, I enjoyed the rest of the meal and the service was good and efficient.

Very Good, even though it was quite busy

Very good all round service. Just a bit of a shame the roast dinners were off.

Enjoyed the visit . enjoyed the menu and food served. Not too happy about the service charged added on the bill . Prefer to tip myself . Being made to tip is out of order

Josh , our server was very good , friendly and helpful, even though he was under pressure.Food was as expected, steaks were cooked well .Only drawback was the breaded mushrooms. Coating was rock hard , and mushrooms undercooked.

Friendly staff but not the best food very disappointing the steak and lamb very chewy and it all lack flavour.

Me and my partner come here all time with family and friends. We came here night for a meal. The meal was very disappointing . When our meal came to our table our steaks were both cold and we had to send them back to the kitchen . They just warm up the steaks up and when they came back they were still cold. Me and my partner did not want to mean again so we did not enjoy our meal. We ordered desserts I ordered a cappuccino and a mini chocolate brownie and when that came out it was cold and there was no cream or ice cream with it was so dry and not very nice to eat. So I left it and my partner pay 5.49 for it and I feel what waste of money for that. Me and my partner will not be rushing back here again anytime soon.

Lovely food nothing was too much trouble the service was excellent 👌

All can eat breakfast and kids free with adult...sorted.

We ordered vegetarian food and it was good

We went to the beefeater in Emerson Green for a late lunch after we went shopping in Emerson

Great food.. very friendly staff.. made welcome and very polite.. was served by Katie, who ensured all was well throughout our stay... again, great service.. many thanks..

Looking tired, needs a refurbishment

Service was very good only 15 mins wait for food

Went for breakfast with family all you can eat, grandchildren loved it...good sausages, could have done to have been a tad warmer

Needs a new chef ..a good clean...and attention to detail...

Great service from Lee. Food is fair for the price.

Absolutely love it here all the staff are friendly and welcoming. Foods amazing and the bar is nice too especially the garden area.

Great food here especially the breakfast buffet well worth the money...

Good service and the food was good

Great experience, went with some of the family (6 of us in total). Waiting time was a little long, but I'm guessing they were understaffed that day. Staff were kind, let us switch tables after we realized it was a bit too close to the entrance door (It was cold, haha!) and polite when giving us our food. Food tasted great, no complaints on my side, definitely worth the wait! Interior was nice, your average comfy restaurant feeling to it. Overall, pretty good. Worth another visit.

Kate who served us was lovely lady.. thank you Kate.. food was great 👍

Haven't been for a while but they have stepped up there game Sunday roast for 5 adults and 2 kids meals all with extra and alterations...but all meals came out perfect out waitress was attentive throughout our visit and the manager even took time to chill out our devil 18 month grandson who got board lol thanks .....we will return

Good, reasonably priced breakfasts. Stayed at the adjacent Premier Inn over a weekend and despite being busy on the Sunday morning the staff kept the buffet well stocked and responded quickly to a request for poached eggs. Friendly welcome from Deb, Emma and Katee P, I’d visit this Beefeater again.

Very good carvery at a good price. Very helpful staff and I really felt comfortable dinning here.

Went along with my daughter for an evening meal and was served by Dave. W. It was his first day on the job, and I think we were his first ever table! He was friendly, cheerful and attentive. Food was lovely, but for some reason I wasn't allowed to swap my corn on the cob, which I don't like, for a couple of onion rings. Atmosphere was good, but a little noisy as it was very busy. Had the chicken and ribs combo which was delicious. Chicken succulent, lots of meat on ribs and triple cooked chips lovely! My daughter had the bacon burger which she said is probably the best burger she has had in a pub/restaurant. We will definitely visit again soon.

Deborah and Emma really went above and beyond to make sure we were well cared for on our recent stay, thanks you guys are a credit to the company!!

Fantastic service as always... especially Deborah and Emma.

Went on Saturday evening.Had fillet steak,cooked just right.Served by Casey who was excellent, nothing was too much trouble.Really enjoyed the evening,will be back.

Came from hull 4/1/2 hours drive visited for breakfast nothing at all ready ran out of mugs staff just walked past eatery looking but not bringing food out and the chef just playing on his phone the place is a comedy of errors

Really nice visit, the staff are lovely especially casey who went above and beyond to accommodate, food was perfect,

Come here a lot, Lovely food, lovely staff, good selection on the menu as well