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4.3

Based on 2.234 opinions finded in 3 websites

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Nº 144 in 338 in St Edmundsbury

Nº 38 of 79 Other cuisines in St Edmundsbury

CUSTOMERS TALK ABOUT DISHES WITH..soupporksalmonchocolatesaladcookedpaysteakfilletcoffeeonionmusteggscheesefishmeatoldchicken

comment_iconOpinions

Always consistent quality of food, wine and service. Despite being Christmas Eve and close to closing the staff were accommodating and friendly. Food was presented well.

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Chris HJ . 2024-12-25

MORE AT Google

Super Christmas decorations!!! Very tasteful!

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Sue Adams . 2024-12-20

MORE AT Google

Delicious meal and excellent service. Not easy as there were a lot of us, so a special shout out to the lovely young waitress who was delightful. Your food, and atmosphere, never disappoints!

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Poljen . 2024-12-19

MORE AT TripAdvisor

This is the third year running that our group of friends (16 in total) decided to visit Cote for our Christmas lunch and as ever Cote did not let us down. The food was great and the service first class. Our waitress Amelia was very friendly and attentive, clearly brilliant at her job. We cannot thank her enough. The restaurant also had a lovely atmosphere which all in all made for an excellent lunch. Thank you.

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Dousie . 2024-12-19

MORE AT TripAdvisor

We came here for my birthday and the food was amazing I had a fillet steak in a well known steakhouse in new York and this restaurant beat it absolutely fantastic...special mention to maddie and Helen.

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jamie parsley . 2024-12-16

MORE AT Google

Lovely food. Brilliant service , added to this went there again 04.22 service could not of been better, but unfortunately they have changed the wild mushroom sauce it used be really good but now it was so peppery it was mot nice and not much mushroom, you need pepper in a wild mushroom sauce. It is on the table to add if required, please adjust recipe back to how it used to be. Thanks

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Rick Buchan . 2024-12-15

MORE AT Google

Stopped in Bury for breakfast and delighted to find Cote brasserie. Very professional and welcoming staff serving quality food and coffee, in a very comfortable restaurant.

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Graham Cheesman . 2024-12-13

MORE AT Google

For many years we didn't visit Cote (preferring independents). Then about a year ago we decided to give it a try. Yesterday evening was our fourth visit over the past 12 months. The quality of the food has been consistently outstanding, and the ambience and service top class. We visit France frequently, and I have rarely eaten food of the quality to match Cote.

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John Walker . 2024-12-02

MORE AT Google

Our go to mid range restaurant. Consistently good quality food, value for money and excellent service, no complaints.

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Timlet1909 . 2024-11-30

MORE AT TripAdvisor

Had lunch here yesterday. Lovely food, atmosphere great and brilliant service. In particular our waitress, Andrea, was very good - attentive but not “pushy” as some places can be. She was fun and professional. All the staff were good. Wrong dessert brought out but quickly rectified.

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Pauline Jarvis . 2024-11-28

MORE AT Google

It’s not a first time we meeting our family. Very enjoyable service. Please do visit them, service is 5⭐️team is very polite and professional. Thank you for your hospitality.

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NatkaJ28 . 2024-11-25

MORE AT TripAdvisor

We had dinner here Friday evening with family. Waiting staff good. Unfortunately the bill has increased dramatically and the food portions are now undersized. Food cold and underwhelming. We won't be back until Côte ups the standard.

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I908AUsusanh . 2024-11-22

MORE AT TripAdvisor

Went the other day . lovely staff and fresh hot food . Thank you

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Jen Robinson . 2024-11-07

MORE AT Google

Just another chain. Nice staff but mediocre food.

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Edward Kelleher . 2024-11-05

MORE AT Google

My steak felt like a flip flop it was very rough and grey and hairy, and by hairy I mean the chefs hair was in my mouth. Chips were decent. Garlic butter was the only thing with flavour but that’s not difficult. Staff were nice tho ( should wear hair nets)

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Archie Clark . 2024-11-05

MORE AT Google

Lovely French onion soup and garlic bread. Plus home-made soda was also excellent.

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Mioche Mannetje . 2024-10-30

MORE AT Google

Great food and service. Had a lovely birthday lunch.

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Sean Quinn . 2024-10-30

MORE AT Google

Probably one of the best fillet steaks i have ever had and the desert was definitely up there!

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Adam Rozga . 2024-10-24

MORE AT Google

Excellent meal with friendly staff and a lovely touch of a birthday balloon to celebrate one of our party’s special occasion. Food was all excellent and good choice with nothing off menu. Great wine and attentive service. Would definitely recommend.

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Karen H . 2024-10-20

MORE AT TripAdvisor

The whole experince was amazing our waitress Emily was so lovely and she really took her time with us, and gave us loads of amazing recommendations I’ve never had that experience going out for dinner, and all the other waitresses where so welcoming especially the manager as well the sweetest lady she was so welcoming when we arrived we where so pleased and happy with our time and the food came out so quickly and everything else was perfect.

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Ella L . 2024-10-19

MORE AT TripAdvisor

Absolutely gorgeous as usual, We always go to cotes bury st Edmunds for all our birthdays and other occasions. The service is wonderful as is the food. We had a fantastic time last night for my birthday they went above and beyond. Thank you very much for everything. ⭐⭐⭐⭐⭐

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Avril Chapman . 2024-10-09

MORE AT Google

Lovely lunch today at Côte Bury St Eds. Welcome, atmosphere and food all great

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Wendy Braithwaite . 2024-10-05

MORE AT Google

We had a lovely breakfast this morning. Food was fantastic and the service was of high standard. Would recommend.

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Haydn Palmer . 2024-09-29

MORE AT Google

Very welcoming from the beginning to end. Very attentive staff without being invasive. I had the Crab Maison, Beef Cheek bourguignon and chocolate fondant. All of which were delicious. My husband had the French onion soup, fish stew and cheese board and we shared a beautiful bottle of red wine. This was the perfect way to celebrate my birthday. Will definitely return.

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Kerry2409 . 2024-09-25

MORE AT TripAdvisor

Me and my partner came in for dinner, Amelia was our waitress and she was lovely! Amelia made us feel so welcome and made sure we had everything we needing to have a good experience.

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Ella Webb . 2024-09-17

MORE AT Google

We ate here for our anniversary dinner, having not eaten at Cote before, despite having been in the area for many years. Whilst we cannot fault the service or the atmosphere, which was refreshingly busy for a mid week evening, the food failed to live up to our expectations. The calamari was over-cooked, the scallops and peas bland. For main, we could not discern any rosemary in the rosemary chips and the beef bourguignon was very disappointing. Cloying and heavy in a most unpleasant way. Overall, it was a forgettable experience and one we will not be revisiting. There are far better places to eat in Bury.

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Clare Constant . 2024-09-17

MORE AT Google

Whilst we are what I'd call irregular regulars we were greeted by the manager with a smile and a friendly welcome. The restaurant was busy with a nice ambience. Jazz our waitress was brilliant, she was spot-on, chatty, attentive and knowledgeable when we needed her. To be honest between her and the restaurant manager they turned a good night into a great one. They are both a credit to your business. The food and drink were at the standard we have come to expect from Cote and we'd thoroughly recommend friends and family visit.

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James Asker . 2024-09-14

MORE AT Google

Always love this restaurant and consistent in its food and service. Our waitress was accommodating as all of us had different needs ! Nothing was a problem for her .

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Annette Williams . 2024-09-13

MORE AT Google

Love it here, the food, the ambience, the service. Would highly recommend.

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Linda Jacobs . 2024-09-11

MORE AT Google

Worst food at any cote ever! the salmon dish must have been a 100g portion - completely ridiculous size and exceptionally bad value for money. Moules frites were cold and rubbery, sauce nearly non-existent, asked for more but by the time it came out i had nearly finished. The additional sauce was a flavourless white sauce with some weird white bits in (onions?) the sauce was vile, as if it was a base and they had forgotten to add the rest of the ingredients. YUK. teh sizer of that salmon - honestly it was laughable. Awful meal will not be going back. 😟

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Not So Many Beans . 2024-09-09

MORE AT Google

We really enjoyed the fixed price menu here of salade au bacon followed by chargrilled chicken breast - very nice indeed washed down with two glasses of chardonnay. Top service. Well-recommended.

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David n . 2024-08-07

MORE AT TripAdvisor

My wife went there with her friend and had a great time.

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Alice Kelson . 2024-08-04

MORE AT Google

Excellent food, surpassed our expectations. Just lovely.

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steven pomphrett . 2024-08-04

MORE AT Google

The food was amazing! The service was even better, Amelia was very attentive and looked after us with a smile. Thank you, Amelia for a great service and recommendations! ☺️

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Ugne J . 2024-08-03

MORE AT TripAdvisor

Had a really lovely meal here a few nights ago with special friends. Not too crowded as mid week. Service was good with a casual banter which was friendly. Would definitely go there again.

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Elaine Boreham . 2024-07-29

MORE AT Google

All courses on the Prix Fixe lunch were delicious and great value -- with welcoming and efficient service from start to finish. Interior feels and looks a lot more spacious, high quality and light than it does on the photo on their website and in these reviews. Highly recommend.

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Adrian Lucas . 2024-07-26

MORE AT Google

We had a bad experience but they compensated us well. Have been back and it's been lovely.

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Deborah Crelly . 2024-07-26

MORE AT Google

I took my daughter here today and I have to say everything was perfect. They had birthday confetti on the table for her, the food was the best food I have had in a long time. The wine was lovely and smooth. The lady who served us was so lovely too. We had a great time

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Lisa Reed . 2024-07-05

MORE AT Google

From the moment my mum and I walked into the restaurant we where greeted by a big smile from our 'to be' waitress. After this we where shown to our table. The waitress was super! Could not fault her service and attention to detail. It was my mums birthday and it was because she always used to travel to France with my late father on holidays that she chose this restaurant. She was over the moon with it. My mum had seen a cocktail that she had seen on the website and struggled to describe it. The waitress (forgive me I forgot her name, bit she is the one with a big smile and bright red hair) went and spoke to a bar tender. They then come out with a drink they would recommend based on the flavours and kind of day it was (a bit muggy outside). Mum loved it and it was in the end gifted as a birthday treat for her which was a really nice touch. Bravo on a great meal and the atmosphere that was created by your staff!

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Gus G . 2024-07-01

MORE AT Google

Had a really lovely brunch with champagne as an extra lovely surprise,food was excellent as was the service and such a lovely place definitely go back again

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Carole Lewis . 2024-06-30

MORE AT Google

Great place for a date night, it's reasonably affordable for what kind of restaurant it is.

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George Nave . 2024-06-28

MORE AT Google

Just been to Cotes in bury saint Edmonds for a birthday dinner and the food and amazing staff was perfect.

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Mark Noble . 2024-06-13

MORE AT Google

Lovley food, Fish Briton soup full of flavour, and a great portion for the cost, my Husband had Steak Frit, perfectly cooked with a good selection of sauces if required, staff polite and professional, even our Dog Honey got treats and a bowl of water, even thou this is a chain, other Cotes could see how well this branch delivers really great customer service.

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Brian Connell . 2024-05-23

MORE AT Google

We came in and waited to be seated. After being looked at by three separate members of staff, not one of them bothered to even acknowledge us or just give a simple “Sorry, won’t be a minute” Poor, very poor. Bad service before you even take your seat . We turned and left and went somewhere else.

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Carey Loader . 2024-05-21

MORE AT Google

A magical meal. The staff were wonderful and we spent four hours in the restaurant.

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CB Jackson . 2024-05-01

MORE AT Google

Food ok, but service not what we have come to expect from Cote, especially reaching over the table across diners. Was also often difficult to attract someone's attention.

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Steve H . 2024-04-22

MORE AT TripAdvisor

The Breton Fish Stew was excellent and the Fish Pie was pleasant without being a stand out. For the quality the food is good value. The service was attentive without being over bearing. I will definitely return . I don't know what's wrong with Google but I wanted to press four and five stars but it would only register one and two or none at all.

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Laurence Miller . 2024-04-22

MORE AT Google

Brilliant meal and great service. Desserts are highly recommended (we had 6 desserts for a table of 4).

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David Turner . 2024-04-21

MORE AT Google

First time here with family. Nice relaxed atmosphere, service with a smile! Great experience and exceptional food and drinks. Extensive cheese and wine menu and accompaniment of main, starter and shared dishes. Will definitely return!!

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Merle Roberts . 2024-04-21

MORE AT Google

Really didn't rate this place. The food was poorly cooked and looked cheap. The price though, far from it. I wouldn't recommend.

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Peter Haggerty . 2024-04-18

MORE AT Google

The team accommodated our large party of mixed ages brilliantly and the food was delicious

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Sophie Barker . 2024-04-13

MORE AT Google

The quality of the food is not great anymore, Corners have been cut and not very appealing. Charcuterie board was limited with sausage where you had to remove tough skins and the baked Camembert was inedible…sticking to local places with a focus on the customer from now on…

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Voyage63513678904 . 2024-04-13

MORE AT TripAdvisor

The food was fantastic (as always), the service was amazing😍. Definitely coming again

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Izabella Horsman . 2024-04-05

MORE AT Google

The food was well overpriced and of inferior quality. The portions were very small, of the mussels 12 weren’t even open, the Beef dish was 75% fat and gristle, sent it back. The kitchen is obviously badly run with poor management, I guess many dishes are precooked, bought in boil in the bag or microwave jobs, certainly no so called’Chef’ running the kitchen. Our bill was £205 PLUS 10% service charge, what a rip off.

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kerry d . 2024-04-02

MORE AT TripAdvisor

Warm welcoming excellent food. Special thanks to Amelia who was our waitress today. Went slightly off menu with our breakfast but got exactly what I wanted delivered with friendliness. Food excellent ambiance pleasant

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Harpenden_girl . 2024-03-31

MORE AT TripAdvisor

I love love love this place . It is my go to in Bury and it is so consistently good that I go with various groups of friends at least once a month . The staff are beyond fabulous and I would highly recommend!

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casarob . 2024-03-27

MORE AT TripAdvisor

Lovely service- our waitress Emily was so nice and attentive, all the staff were very friendly. My favourite was the sharing dessert (Apple Tart). The Duck a l'Orange was also a very good choice for the main. Excellent place worth coming back. Thank you to all the staff for the nice evening!

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Jolanta Draus-Barini . 2024-03-25

MORE AT Google

Excellent birthday celebration lunch. Table decorated, complimentary Cremant and lovely attentive server Helen but all the team very pleasant and efficient. Food and wine very good.

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Susanne R . 2024-03-23

MORE AT TripAdvisor

Really nice place for lunch. Fixed price menu was reasonable value and the staff were very friendly

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Steven Howe-Bull . 2024-03-20

MORE AT Google

Freindly staff enjoyed the food

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Sam Tester . 2024-03-19

MORE AT Google

Good To check that the food is as described on the menu I email reference a discrepancy on the menu. A group of us dined at the Bury St Edmunds restaurant at 1.45 on Sunday, the booking was in the name of Joanna Godfrey. Booked by Curtis (very helpful chap) I ordered the Poulet Grille with Watercress, when my meal was served it was served with Rocket, which has a very strong flavour and did not compliment the dish in the same way. I mentioned it to the server, who thought they probably had run out - this should have been mentioned when she took our order. I ordered this on the basis of the specific accompaniments and I am also not a particular lover of rocket, so this was all a bit disappointing. More than happy for establishments to substitute items and ingredients, not everything is available all the time - but just make customers aware!

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Rose B . 2024-03-19

MORE AT TripAdvisor

This was the first time we visited côte and it was lovely. We will certainly visit again. The dishes are beautifully presented and tasty! It was a shame that the tartiflette was not on the menu. I was looking forward to this

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Yuri van de Pieterman . 2024-03-18

MORE AT Google

The food was well presented, hot, and very tasty. Will definitely make a return visit.

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Daryl Brooks . 2024-03-17

MORE AT Google

My favourite place to eat in Bury St Edmunds ❤️

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Linda Sully . 2024-03-13

MORE AT Google

Beautiful mirrored setting along a charming pedestrian street in the heart of Bury St Edmunds. Food was seasoned perfectly and presented well. Steak for 2 was plenty. The gratin potatoes were a favorite!

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Laura Hess-Steele . 2024-03-12

MORE AT Google

Good food and atmosphere, but very busy, so service was a bit distracted.

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Jakob Frickelton . 2024-03-09

MORE AT Google

Expensive add-ons,luke warm steak and coffee. Very nice latte but not hot enough. Asked what sauce we wanted with steak but wasn't informed it was £2.75 plus the 10%,it was almost cold. The minute steak was barely warm and a fifth of it was the fat at top. Very small portion of fries. The dessert ,Plum calfoutis was excellent. Service was very pleasant and not rushed.

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Bill T . 2024-03-07

MORE AT TripAdvisor

Food top notch Atmosphere great Excellent service

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M Kona Katumu Rogers . 2024-03-02

MORE AT Google

Visited on a Thursday evening and the restaurant was packed, which generally is a good sign. My first visit to a Cote and I didn't know they were a chain restaurant. However despite my trepidation I was really impressed by the food. I had calamari to start which had a nice light batter and wasn't rubbery at all. Then duck for main which fell off the bone, delicious. Portion size and prices were reasonable. Our waitress could have been a tad more attentive as we had to constantly ask to be served. I would visit again and recommend.

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Kevin Lovell . 2024-03-02

MORE AT Google

No boneless chicken left on the menu. Sloppy skin on my fish, not crisp

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paula rayner . 2024-03-01

MORE AT Google

Always a decent steak… but the winner is always the French Onion Soup for starter! Sat in the middle of the restaurant to begin with which was too open… but we moved to the side at the front which was much better!

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Simon Johnson . 2024-02-27

MORE AT Google

We had a really nice meal here. It was very busy, which is a very good sign. I went for the mushroom bourguignon and a cheese soufflé. I was really impressed . Great veggie option. We would definitely come back.

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dawn of the dread uk . 2024-02-26

MORE AT Google

Me and my partner came here for a date day and we were served by Raquel who was very accommodating and friendly and made sure everything was good for us. We had the cheese croques and cheese soufflé for starters which were delicious and the mushroom bourginion and beef bourguinion and triple cooked truffle chips which were all lovely. Had a few cocktails and glasses of wine which were all lovely. Busy day for all staff it seemed and all very accommodating and happy to help. Thankyou

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Clare Robinson . 2024-02-24

MORE AT Google

Good food, good service, reasonable prices. High street chain with a good standard.

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Tim Fothergill . 2024-02-23

MORE AT Google

Late Valentines ,date night. Dinner then a show . Where better that Cote this time in BSE. Known quality menu, service , food and atmospher. The service was exceptional in the hands of Lexi .Thanks to everyone ,be back soon.

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KenBessent . 2024-02-18

MORE AT TripAdvisor

A valentine's meal for myself and my partner, booked at Cote as we like the chain and Bury is a place that we enjoy visiting. Having travelled extensively for business in France since the 70's and being a lover of real French cuisine, Cote is probably the best reasonably priced and nearly authentic chain of brasserie style restaurant available this side of the channel, without visiting vastly over priced London places. We have never had a bad experience, service or bad food at any Cote Brasserie over many years. One 'complaint' is that the music should be more French bistro style rather than modern pop, a bit of Grappelli or Piaf would have gone down as well as the wine did.

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CHRISWILLCAM . 2024-02-15

MORE AT Google

Very good food and servers were very attentive

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Hope Dalby . 2024-02-12

MORE AT Google

Lovely meal for my father's 95th, very welcoming and great choice of great food!

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Simon Bass . 2024-02-05

MORE AT Google

Been there a few times its always been amazing one the best bury restaurants I've been in!.

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Stephen Stockdale . 2024-02-03

MORE AT Google

Have always enjoyed Cote, often dine there for lunch when out with girlfriends, either in Cambridge, BSE, even London if we have a day out shopping & theatre, but I think maybe they are getting a little complacent, we normally go for the little set lunch, but the menu hasn't changed in a very long time, so I think it could do with something different? Also on our visit to B.S.E branch on Wednesday 31st January, I was very disappointed with the dessert of pancakes, tasted like rubber!

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Beryl Power . 2024-02-03

MORE AT Google

Atmosphere and service were really lovely, but the food wasn’t good. Tried the ribeye and it was super chewy. The beef bourguignon was also chewy and the texture was tough. The overall flavor was lackluster. Also tried desserts - the crème brûlée and sorbet left something to be desired. The crème brûlée tasted burnt. The sorbet tasted about as exciting as water.

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Tricia H. . 2024-02-02

MORE AT Google

Wonderful restaurant, great atmosphere, delicious food which was served in a very timely manner, friendly and efficient staff. Would definitely recommend.

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Susannah Smith . 2024-01-30

MORE AT Google

As always when visiting Cote, Bury St Edmunds, we couldn’t fault a single thing with our visit. The breakfast was absolutely delightful, the service was impeccable and the staff couldn’t have been any more welcoming, friendly and personable if they had tried. In particular, our waitress Racquel, went absolutely above and beyond with our requests and to check that everything was great. 5 stars as always, thank you.

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X4797ZGjackt . 2024-01-27

MORE AT TripAdvisor

Food was lovely and the atmosphere was perfect for our celebratory dinner! Special shout out to Helen who went above and beyond, as well as the lovely staff who were amazing all evening x

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Grace Mc Music . 2024-01-20

MORE AT Google

Not a fan of chain restaurants but this one exceeded expectations. Pleasant surroundings with plenty of space between tables. Polite but friendly service. Food was excellent, particularly the Duck confit.

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Norman F . 2024-01-17

MORE AT TripAdvisor

Very nice steak. The service was a bit slow but definitely worth a visit.

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Eric Rust . 2024-01-12

MORE AT Google

A great Saturday Lunch. What to say ? Best to book as busy at popular meal times. We were seated quickly and service impeccable throughout even though we had several different staff members . Nice atmosphere and ambience. The food was all well presented and delicious. Very good duck, beef bourguignon and Quiche champignons. Very nice deserts too. Every visit I glad to say has been wonderful.

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derek61 . 2024-01-08

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Friends booked for New Years day luncheon. It was very busy, the service was a little slow, however we had a lovely sparkling glass of bubbles for the new year and a good house wine, house wines are now so much better and good value. They had run out of French Onion soup, so had mains, one guest the lamb, which he enjoyed ,one the burger, I had the chicken with sliced beans and chips. The service for food picked up, the atmosphere is always pleasant and staff attentive. Its got some of the best acoustics in town, you can hear each other even when its busy. Once again I thought my chicken was rather dry, not enough to send back, but enough to be surprised, I did leave some which I was surprised about. Its a dish I frequently have at Cote. Of course I will again, its my kind of venue,

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snapone . 2024-01-08

MORE AT TripAdvisor

Nice place, staff were very friendly 😄. Would come again.

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Margaret platt . 2024-01-08

MORE AT Google

We were completely ignored and not served so left after 20 minutes of waiting. It was as if we were invisible. Would not recommend

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Jane0619 . 2024-01-08

MORE AT TripAdvisor

The food is absolutely outstanding but during our visit the main course took over an hour to come, only to arrive cold due to complications with the air con in the kitchen. The staff went above and beyond to recifty this and didn't let this spoil our visit which means we will definitely be returning. Thank you!

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Rachel S . 2024-01-07

MORE AT Google

Great service every time we have been, food was great to especially the chocolate Moose

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prmoldoaks . 2024-01-07

MORE AT Google

Visited for our daughter’s birthday breakfast and she was welcomed with a free mimosa, which was a lovely touch. Nice welcoming atmosphere and friendly professional staff. Would definitely return for another meal.

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John McAllister . 2024-01-06

MORE AT Google

Cote used to be quality over quantity, but on NYE was awful, tasteless food, never again!

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Alison Renville . 2024-01-04

MORE AT Google

New Year’s Eve meal was followed by 48+ hours of food poisoning. When speaking to the manager the following day to report it & advise that the pork belly is checked to prevent more being sold, the manager was dismissive & unwilling to accept that it could be their food. The bill came to over £70 and there was no offer of a refund.

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laurapI720ER . 2024-01-02

MORE AT TripAdvisor

We visited for lunch between Xmas and NY. We shared a lovely starter of salmon and beetroot tartare which was very fresh and flavourful. I followed this with quiche and fries and my partner had poulet Breton. Both were lovely, piping hot, presented very well and great flavours. As usual the staff were very friendly and the ambiance great. We will return!

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MinnieMoo1973 . 2024-01-01

MORE AT TripAdvisor

Unfortunately, our experience was disappointing. They failed to inform us about unavailable items, serving our breakfast incomplete without notice. Upon inquiry, we were told about the unavailability, leaving us with an incomplete meal. What made the situation worse was that they did not make any effort to make up for the oversight. Additionally, we were billed for the full amount, despite not consuming all the items. It would have been appreciated if they had acknowledged the lapse and taken steps to rectify the situation.

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Fabrizio Messina . 2023-12-29

MORE AT Google

Lovely place, great service. When only for cocktails 🍸 and that was great

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Kasia Z . 2023-12-28

MORE AT Google

I had a very pleasant meal at Cote Bury on Christmas Eve; but shortly afterwards, I received an email asking me to "rate my experience". I would have been very happy to do so, until I discovered that I had to answer every question, including whether the server was "knowledgable about the menu" - I never asked, so I have no idea! As a result, trying to complete this questionnaire was a complete waste of time, and I think this is something that your head office should address.

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David Sarsons . 2023-12-25

MORE AT Google

Helen and the other waiting staff were wonderful! They made us feel very welcome and made the evening feel very special

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Nikita Botting . 2023-12-24

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Overall it was Okay. Very pricey food but it was okay. The acoustics were a little unpleasant as it’s extremely noisy when you have a large group at the bar shouting at each other to be heard. The noise felt like a night club at the bar. The only observation I would make was considering the size of the bill, the staff lacked empathy and the customer service was not so good for such a nice place. I travel a lot and visit plenty of restaurants and good old fashioned customer service makes a huge difference. You cannot just rely on good food and very nice surroundings. Undoubtedly, the Weeping Willow is a very impressive place. Shame really because I can see they have invested a sizeable sum in making it look fantastic of which it does. I would recommend this place as this was only my experience. Hopefully the management can read this and make a few changes in the customer service. 😊

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4.2

1462 Opinions

location-icon14 Whiting St.
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Excellent well priced Sunday lunch with friendly service

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4.2

349 Opinions

location-icon41 Abbeygate Street
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Coffee is very good but the place is filthy. Dirty tables, furniture should be in a skip, floor sticky. Don’t even mention the toilets.

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4.3

1087 Opinions

location-icon9 High Street
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Nice eatery. Well cooked food. Didn't experience hotel accommodation