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4.3

Based on 639 opinions finded in 2 websites

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Nº 560 in 1330 in Cheshire West and Chester

Nº 85 of 252 British in Cheshire West and Chester

CUSTOMERS TALK ABOUT DISHES WITH..chickencoffeebeautifulporkfishsandwich

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Fantastic venue for a cocktail or food. Had brunch here and was amazing the butchers brunch especially was fantastic. Wife wanted to go for her birthday and was kindly provided a free dessert. Our server Matt was brilliant. Will definitely be heading back.

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peter dodd . 2025-03-06

MORE AT Google

Beautifully decorated and the food was spot on. Friendly staff

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lee north . 2025-02-23

MORE AT Google

We had dinner and drinks this evening. The food tasted amazing and all of the staff were very welcoming and helpful. Would definitely recommend.

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Mark Granger . 2025-02-20

MORE AT Google

First time visiting here. Tried new food and enjoyed it. Drinks were delicious. Service and price brilliant too. Overall, cosy date we had. Music was a little much for me, but that is a sensory issue of my own and know to take my aids next time.

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Laura May . 2025-02-19

MORE AT Google

Beautiful place. Lovely staff and good service. Food delicious however the portion sizes are an absolute joke. £19.50 for this small square piece of fish and handful full of of chips.

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Emily . 2025-02-09

MORE AT TripAdvisor

Greeted by Page who was helpful and knowledgable re the menu, throughout our entire visit. Page was professional and efficient.

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Debs . 2025-02-03

MORE AT TripAdvisor

Incredible food and all round incredible experience. Shout-out to Paige who really looked after us!

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William Rice . 2025-01-29

MORE AT Google

First trip to Cosy Club, Chester. Nice decor and a good Friday night buzz. Both had Cosy Club burger. Totally bland presentation and wholly indistinguishable flavours. Asked for mustard, told by server "we don't do mustard "...I said you do steak, so mustard surely?..reply, "No, we don't do mustard...we've told management, but they won't do it"... Quite unbelievable!! Disappointing first (and last) visit.

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Nick J . 2025-01-27

MORE AT TripAdvisor

Very tasteful experience all round. Food, decor, ambiance. Plus, convenient location…

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Mike Jones . 2025-01-20

MORE AT Google

Food was really nice, lovely atmosphere. Only thing that wasn't the best was the waitt time on the food on this particular day. Any other time my family have visited this has not been a problem. Staff were very apologetic and helpful.

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Kai Davies . 2025-01-14

MORE AT Google

Great food. Great staff. Great value. Highly recommend.

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Sam Simpson . 2025-01-11

MORE AT Google

Service not the greatest during what I'd call a quiet period. Food was brilliant, but portion sizes are miniature considering the cost of each. I like to tip usually but noticed they already added service charge for what I'd call a lack of service.

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Stud Turner . 2025-01-08

MORE AT Google

I had quite a poor experience whilst at the Cosy Club. Can't really fault the service or the Bloody Mary and it's not the staffs fault, but for close to £17, I'd expect a lot more than what was put on my plate. It was insulting and I'd be absolutely embarrassed if I had to put what was put down in front of me if I worked there. How they can get away with that is astonishing. Terrible.

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Josh Rigby-Farrell . 2025-01-03

MORE AT Google

Wow, What a New Years Eve? Can't fault anything about the evening. Fantastic food, Fantastic staff, and fantastic everything else. So glad we upgraded to the food package. Would definitely recommend and will definitely be making a return visit

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Robert Hague . 2025-01-01

MORE AT Google

Sat for 45 min waiting for food (as photo shows the empty table). Hope they will come soon! The food arrived and was alright. We came here a couple of times, the food was much nicer than today’s, but waited as long as we waited today. If Cosy could shorten the waiting time, we might come more often 😄 plus, the food was nice also might because we are starving after waiting for 45 min.

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Michelle Cui . 2025-01-01

MORE AT Google

We visited the cosy club for a nice meal with a friend. We had a warm welcome from the start however things went a bit down from there. We asked for some tap water for the table it never arrived. We asked again with our desserts still no tap water. The food was really good a bit pricey but delicious however I felt like some parts of the service we were ignored. They was no check back and we had to wait 30 minutes for our dessert plates to be taken away and ask for the bill. We just wanted to pay and go as soon as possible it was the service that let it down for such a beautiful venue and nice food I was expecting more but I left feeling disappointed and not in a rush to return

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Paul G . 2024-12-30

MORE AT TripAdvisor

Atmosphere great, service great, food good (fries could have been on the tastier/crispier side), value for money not so good. Both had the Christmas specials, £20 a plate. Would have expected more food for the price. The Christmas burger had about 8 skinny pale fries.

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Hannah J . 2024-12-21

MORE AT TripAdvisor

Popped in during our anniversary weekend for a quick lunch while visiting the Christmas markets - I only got a couple of small plates but the quality of the food was outstanding, some of the best bites I've had the pleasure of tasting in a long time. Highly recommended, staff very friendly and polite.

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Alan Scott . 2024-12-12

MORE AT Google

Ordered panko coated cod. When it eventually arrived, it was a tiny square of fish. I don't know what it was covered in, but it definitely wasn't Panko. My husband's burger was OK, but the patty had been cut in 2, ordered onion rings which were burnt on 1 side and raw/greasy on other. Service was slow, but staff were pleasant enough.

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Margaret S . 2024-12-12

MORE AT TripAdvisor

Staff were superb and the food was delicious! I would highly recommend for their Christmas menu. The Christmas burger was great.

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Coradelvitadean . 2024-12-12

MORE AT TripAdvisor

Excellent food & service for a large party

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Adam Evans . 2024-12-11

MORE AT Google

Food was great, smash burger was excellent, could have taken more chips myself

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Phil Wood . 2024-12-10

MORE AT Google

Was here last night in atrocious weather conditions. The place was packed and quite noisy, a good sign and the service was friendly and swift despite every table taken. The food was gorgeous, fresh and tasty. Not cheap although still worth the money it was so lovely. Really nice decor and atmosphere I would love to return, too marks all round!

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David Glossop . 2024-12-08

MORE AT Google

There was nothing really wrong with what we had to eat. In fact the burger I had was excellent, but the whole experience was uninspiring. Starters did not appeal, nor did the deserts, so we only had a main. The draught IPA was a bit tasteless.

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Robert C . 2024-12-02

MORE AT TripAdvisor

Came her for a little date with my boyfriend and it’s was absolutely lovely, I had the fish and chips and there were delicious, I have been to the cosy club before and loved my experience here but today was extra nice, the food was delish my waiter Lenny was an angel and was very nice and made the experience even more special and enjoyable so thank you very much to him for that

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Imogen Humphries . 2024-12-02

MORE AT Google

Last minute booking and they accommodated us at a nice table not put into a corner out the way. A lovely selection on the menu which made it hard to choose, but the food was delicious and nicely presented. A few large groups in celebrating Christmas but we were not overlooked, the lovely Holly looked after us really well such a pleasant and charming young lady. Our first visit to Chester and we felt very spoilt. Just wish there was a Cozy Club close to where we live in Kent. Thank you

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Dawn E . 2024-11-29

MORE AT TripAdvisor

I wouldn't usually post a review for a chain, but had to leave one after tonight. My partner and I came for dinner on Monday eve (19:30) and it was quite busy for a Monday, drinks took a little bit of time to come but we barely noticed as we were enjoying the music, the decor and generally just chatting. The food was fantastic, really tasty however the person who attended to us really made the night- tall gentleman who was wearing braces, was incredibly kind and attentive all night, even gave recommendations for the local area. When we come back to Chester, he'd be a big reason we come back to the cosy club- whatever you're paying him, it isn't enough.

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Annie O'Neill . 2024-11-25

MORE AT Google

Lenny provided exceptional service during our visit to the Cosy Corner! He was incredibly friendly, attentive, and went out of his way to make our evening special. His warm personality and professionalism truly enhanced our experience. Thank you, Lenny, for making our night memorable!

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Jade Smith . 2024-11-23

MORE AT Google

Very clean lovely staff beautiful food and dog friendly

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cheryl ross . 2024-11-23

MORE AT Google

Nice food but service was incredibly slow. We were there for lunch in the middle of a work day and were there over 2 hours from arrival to paying the bill. Don't recommend for a quick lunch but would be fine if you're not in any kind of rush.

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Gemma D . 2024-11-20

MORE AT TripAdvisor

We liked everything about this place, the service was lovely and our server was very helpful. They even took our gluten-free order separately, which was fantastic. It may have been an off day for the kitchen staff, as the food did not live up to the service. We ordered a variety of brunch foods, but none were presented well, and looked like they had been reheated which was a shame. Will tru again to see if this was an off day.

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Trudi Thomas . 2024-11-18

MORE AT Google

Didn't enjoy it as much as the last time I visited in August, some strange flavour combinations. Went for dessert elsewhere.

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Kathryn Boyd . 2024-11-18

MORE AT Google

Had a fantastic bottomless brunch here yesterday . From start to finish we had the best service . Jessie looked after us amazingly well , she’s a credit to the place . Food and cocktails were gorgeous . Thank you

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Kirstyn Mackay . 2024-11-17

MORE AT Google

Ive wanted to come here for a while! The decor is amazing! We only came in on the off chance as we were passing and had food off the brunch Menu. Food was great however, the BEST part for me was the baby changing facilities. I had my 6 month old with me. It was so clean. So thankyou! It was a relief to change my baby in a clean environment. Will definitely be visiting again.

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Emily . 2024-11-11

MORE AT Google

First visit for me. Loved it. Great vegan menu ☺️

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Kathryn Lane . 2024-11-10

MORE AT Google

The usual with this kind of place. Fortune spent on templated ‘cosy’ decor but let down by hot food and drink served cold, long waits and overworked staff.

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Jeffrey Shield . 2024-11-10

MORE AT Google

6 of us visited for a birthday treat. Had cocktails to start. My only complaint is that I didn't get a passion fruit half in my Porn star cocktail ☹️ The food was lovely and we will definitely come back.

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Kathryn Lane . 2024-10-23

MORE AT Google

Visited here for lunch today with my sister and my mother, who uses a mobility scooter. The food was excellent (including plenty of vegetarian and vegan choices), but the outstanding feature was our server, Chris, who was delightfully cheerful and was also kind towards my mother without being patronising. We will definitely visit here again soon. I've only scored the atmosphere as 4* rather than 5* because the music was a bit loud for us ... maybe young person's volume rather than oldies like us!!

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Diane Williams . 2024-10-16

MORE AT Google

Lovely surprise of 2 complementary glasses of bubbly for my wife's birthday. Excellent service from Chloe, fantastic choice of food.

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Alexander Murphy-Brown . 2024-10-16

MORE AT Google

First visit and I really enjoyed being there. Lovely atmosphere, looks great and good music played. Only had drinks, so I can't comment on the food. Bar service was very friendly, bit slow because they where making a lot of cocktail orders and there wasn't enough staff available. But that wasn't their fault, or I just picked a nice that most people drunk cocktails. Really comfortable place to visit again.

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Phill Parry . 2024-10-13

MORE AT Google

I had wanted to eat here for a while but never did. Finally came here on a date night to try here. My bf and family had told me this place was really good, so I went in with high hopes. When we got there, there wasn’t any one there to serve us and seat us down for a while which was a bit of a disappointment. However that was resolved and the waiters were very apologetic. The interior of the place was very pretty and felt very warm. I got the King Prawn Massaman Curry which was part of their new menu. The food did take a very long time to come which didn’t bother me too much as I had already had a snack before going out, so I didn’t mind the wait, and the waiter came over to apologise multiple times. The food that did come out was so nice, and the perfect spice level for me. I would definitely recommend this dish. When we got the bill we also got a huge 50% discount to apologise for waiting times of the food, which I thought was very generous of the staff. I would definitely come again.

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Jacob Brown . 2024-10-13

MORE AT Google

Lovely place for dinner today. Food was excellent! Rosie our waitress was absolutely lovely! And attentive. Matt on the door was also lovely. Thanks guys . ☺️

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Clare B . 2024-10-12

MORE AT Google

I came for a meal and a pint on Thursday evening. I was greeted upon entry by a very friendly member of staff and shown to a table of my choice. It wasn’t busy when I was there and the atmosphere was very calm and cosy. The food was fresh and delicious - 10/10. I was served by Alex and Chloe who were both very attentive, friendly and chatty. I will definitely be returning! I 100% recommend!!

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Amber Stevens . 2024-10-12

MORE AT Google

Visited on a busy Saturday evening. The food was amazing 🤩 Staff friendly, service a bit slow due to it being busy. Had the best meal out in ages. Venue is quite lively and quite noisy. Can't wait to eat here again.

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Izy . 2024-10-06

MORE AT Google

We had booked a table but didn't realise there would be a wedding in there at the same time so it was very noisy whilst we ate our meal

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Caitlin Sinclair . 2024-09-28

MORE AT Google

Nice venue and staff but not value for money. I had the prawn curry which was tasty but tiny. There were 5 prawns in it and a small portion of rice. no veg. Before I ordered it the waitress suggested I might want to order flatbread with it and when it arrived I could see why. The tiny curry was nearly £19 and the flatbread was an extra £3 ! Really!? The bread should come with it included.

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mary w . 2024-09-27

MORE AT TripAdvisor

A pleasant setting, we accidentally ended up in town on race day as we're not local and simply did not know about it and this place was a bit more civilised. However Drinks were very overpriced (around £13 for a cocktail is insanity and this trend of over £10 for a single drink needs to do one in general.) toilets were missing any toilet roll OR soap, which is incredibly poor

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Amy V . 2024-09-24

MORE AT Google

The absolute best experience! Jessie was the such an amazing waitress! An absolute credit to cosy club! As always Paige was exceptional too! The staff are what make this place so special and the reason we keep coming back! Thank you to The amazing team at cosy club x

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Elicia D . 2024-09-21

MORE AT TripAdvisor

Had the most delicious dish of Spanish chicken tonight, staff were lovely, wine was nice a very good finish to a wonderful day.

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Emily . 2024-09-17

MORE AT Google

Large branch close to Chester cathedral with vintage decor and buzzy atmosphere. We had three courses and really couldn't fault the food. Excellent mains (sea bass and truffle ravioli), topped off with the most delicious toffee apple flan. Service was cheerful and responsive. It was very busy, but staff seemed in control and you could still hear yourself think.

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S F . 2024-09-12

MORE AT Google

Always a lovely experience at a Cosi Club venue

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Craig West . 2024-09-05

MORE AT Google

Following a visit to a sister restaurant in Cardiff, I brought my family in for breakfast. A lot quieter on a Friday morning than I imagine it would have been given how lovely it is. Staff were really friendly and attentive. Service was on point. Food was really well presented and tasty. I had the California breakfast which was really good. No complaints from any of us and will absolutely return. Thanks.

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David . 2024-08-30

MORE AT TripAdvisor

Came here for a bite to eat at lunch, all the food came fast and was lovely! The halloumi was a little bit overcooked but that’s me grasping at things to say. Lovely service, will definitely be back!

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Georgia J . 2024-08-26

MORE AT TripAdvisor

Best bottomless brunch experience ever! Our server Chloe really made it the experience, thankyou so much x

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Lizzie Hunt . 2024-08-25

MORE AT Google

Beautiful food . Josh our waiter was so fab omg . Did not disappoint

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Emily Pierce . 2024-08-23

MORE AT Google

Worth going there even though I work for loungers this is an honest review staff where fantastic keep it 10/10

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john parry . 2024-08-17

MORE AT Google

Great vegetarian food and friendly staff.

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Antonio Maggi . 2024-08-15

MORE AT Google

Hi, met a friend and had a lovely lunch, was looked after extremely well, and thank you for catering for my (uncommon garlic allergy) would have given a full star review if I had a little more choice off the menu, but non the less had a very enjoyable afternoon. Thank you ☺️

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sarahmumto2 . 2024-08-13

MORE AT TripAdvisor

Lovely food and service. Rosey was an amazing host who made our experience and I think she deserves the world and more. The chicken burger was gorgy! Especially the Mac and cheese frites (which I got on the side) - we ended up spending £42 each for bottomless brunch which consisted of a meal each, about 7 drinks each and 2 bottles of Prosecco. All hosting staff were lovely and accommodating- thanks for a cracking time 🥳

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A_ Francex . 2024-08-10

MORE AT Google

Went to the cosy club for my birthday, the food was amazing and we we’re all made to feel really welcome by our server Mat.

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Logan Antrobus . 2024-08-06

MORE AT Google

Great atmosphere great staff we just kept ending up in there . We recognised most of the staff from the last time we were in Chester 18 months ago which is testament to the way the venue is managed . Something on the menu for everyone

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paul howell . 2024-08-04

MORE AT Google

Chloe and Jessie were absolutely fantastic, great food and service from all the team. Thanks for a great day 😊😊

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The Lost and Found Knutsford . 2024-07-27

MORE AT Google

Gorgeous find, opens out upstairs into a speak easy/French/Asian inspired world! The lighting is spectacular, and we were told that the main light is made by the makers of GOT! the food was beautiful 😍 and we will definitely be back!

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K P . 2024-07-15

MORE AT Google

Chloe was so lovely and made our breakfast experience delightful!!!

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Katie Teale . 2024-07-07

MORE AT Google

Would give zero stars if i could. Saw a member of kitchen staff on his break constantly spitting outside...it was digusting! I counted 30 times in a few minutes. Not what you expect to see outside a restaurant/bar wearing his kitchen uniform...i was appauled. Definately wont be going there...really put me off🤮🤮🤢

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P J . 2024-07-02

MORE AT Google

Absolutely loved our breakfast at The Cosy Club! I tried the Berry Pancakes and my partner had the Shakshuka. Sharing both dishes allowed us to enjoy a delightful mix of flavors. We can’t wait to return, thank you!

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Humphrey Muleba . 2024-06-29

MORE AT Google

Visited here with my Mom for the first time recently, we ordered the salmon fish cakes and the asian chicken bites and both really enjoyed our meals! The waiter we had was also really lovely 🤍. We hope to come back sometime soon 😊.

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Lydia Rose . 2024-06-21

MORE AT Google

Dirty breakfast butty was the best breakfast sandwich I've ever had. Delicious.

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Amy Cronin . 2024-06-20

MORE AT Google

Can't comment on the food as didn't have any, but the cocktails were very nice indeed. I really liked the chocolate (just a hint of chocolate; not overwhelming) old fashioned, can recommend.

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Jonathon O . 2024-06-16

MORE AT Google

1st time I had been to cosy club today for father's day. Staff we're excellent food was great. And it was father's day, nice little touch at the end of the meal with a free gift. Will be returning and looking forward to it 👍

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Mike Burgess . 2024-06-16

MORE AT Google

Former colleagues/good friends and myself got together for a catchup and lunch. The restaurant was very light and airy,the service came with a smile and helpfulness and the food was really lovely. I did have a small fight cutting the sour dough up but that is the nature of sour dough I guess. I would recommend and return to cozy club. Thank you.

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Di Brown . 2024-06-13

MORE AT Google

Genuinely surprised how good it was. Starters and mains were fantastic, especially Asian chicken bites. Desert was okay

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James Alexander . 2024-06-10

MORE AT Google

Went for Bottomless Brunch and it certainly didn't dissapoint. Venue is large and wonderfully decorated with a great atmosphere. The Bottomless Brunch option was explained clearly and the staff were simply amazing. Food was good, and drinks were plentiful. Wonderful atmosphere, good food and amazing service.

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Louise Edwards . 2024-06-02

MORE AT Google

Tasty food at affordable prices, elegant decor, friendly service In one word, I recommend it.

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Anna Nowek . 2024-05-28

MORE AT Google

Yummy brunch and decent coffee. Lovely staff!

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CJ . 2024-05-27

MORE AT Google

Good food at decent prices. Noisy even when not full.

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K M . 2024-05-12

MORE AT Google

Beautiful building, interesting and unusual interior design. We only stopped for drinks but we will definitely come back!

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Iwona Kosek . 2024-05-05

MORE AT Google

Great place would highly recommend! Food, drinks, staff and atmosphere are brilliant

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Shenna Hale . 2024-04-27

MORE AT Google

We normally enjoy our visits to this chain. Unfortunately not on this occasion. We had our dog with us and waited at the desk. The server and counter staff saw us standing but turned back around to continue having a conversation. We decided to grab a couple of menus from the desk and checked out suitable areas to sit. We decided on sitting well away from other diners in a corner. Took our jackets off to chill out. Just about to sit down when told you can't sit here but can in these other areas. She pointed them out and told us to order at the bar. All the areas available were of sofas and coffee tables, fine if you want coffee and cake but for a meal! You really need a proper table for a lunch. Decided on leaving and found a more suitable establishment.

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Gerald Shotton . 2024-04-23

MORE AT Google

Butcher’s Breakfast! Probably best breakfast I’ve ever had!

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The Welsh Bucket Hats . 2024-04-16

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We had a very nice lunchtime meal with my family. We had our three year old with us and the staff were amazing with him. The children's Mac and cheese was a hit with the boy. No fish finger sandwich was top notch, with very big chunky fish fingers. No complaints about the portion size here! My wife had some small plates; the arancini balls and the prawns were very good. Generous portions, too.

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Martin Broadhurst . 2024-04-15

MORE AT Google

Great venue but quite noisy. Good food.

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Mohamed Mehasseb . 2024-04-06

MORE AT Google

2nd time we have been here for drinks. Will try lunch next time. This place has real atmosphere and as the name suggests it’s real cosy. Comfortable chairs good views, friendly staff attentive but not over bearing. Great cocktails and a good menu

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Nigel Eastham . 2024-04-02

MORE AT Google

Really good food and service, cocktails were lovely

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Heather Tolley . 2024-04-01

MORE AT Google

Food was lovely and the service was excellent 👍🏼

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Joshua . 2024-03-29

MORE AT Google

A fantastic evening at Cosyclub, Chester tonight. Lovely food and wonderful service. It was my son's 13th birthday and our waiter, Chris was fantastic. Read the room and marked it subtlety! The birthday brownie was delicious and a lovely touch. Thanks Chris!

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Vicky Gray . 2024-03-20

MORE AT Google

Quiet Monday lunch, but super small plstes, very reasonable prices

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Franco Petrella . 2024-03-19

MORE AT Google

The risotto is delicious, it's the second time I've been and I intend to go again.

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Sandra O'CONNOR . 2024-03-19

MORE AT Google

1st visit to this carvery a bit disappointed the staff looked a little bit flustered as if they were doing some body else's job and uncomfortable doing it and just had enough food to serve wanted beef but not available had to have Turkey ☹

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Peter Chisnall . 2024-03-19

MORE AT Google

Great brunch experience. Lovely atmosphere, great tasting brunch.

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NAVEED s . 2024-03-17

MORE AT Google

We went to celebrate a very personal result yesterday 14th March. We would definitely recommend here. All The Staff are lovely. We are 68 and 70 and they talked to us just like friends. We had A Chicken salad and a Halumi salad (I'm not a lover of mustard or honey but the ingredients sounded so nice I gave it a try). Absolutely gorgeous so tasty.. Definatly recommend. I will definitely have again . Then apple tart and Chocolate cheesecake. (Never mind the calories ). . The taste is delicious. Th background music is perfect not too loud. And the time inbetween meals just right. Your not rushed at all. A very big warm hearted thank you to Chris whose kindness made this a very memorable day.

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Christine Cobbe . 2024-03-15

MORE AT Google

Lovely place , had cocktails and food. Service was superb and couldn't do enough for you. Changed dishes to suit my daughters taste which was lovely. Highly recommend

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Carl Kirby . 2024-03-14

MORE AT Google

Located in the city centre a very relaxing pub for a pint after a day of walking. Staff very chatty, beer refreshing but not that cheap, deco is stylish.

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malcolm watson . 2024-03-12

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Three of us and two dogs, lovely environment and decor, but it was " dead" on a Sunday night. Also : no service" as we were sitting in the dog corner, which was a bit strange. But will deffo go again.

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Sybill Teall . 2024-03-02

MORE AT Google

Classic Cosy Club decor in this city centre bar and great value cocktails with their Teatime Tipple offer. We visited on a Monday and Tuesday evening and the cocktails were excellent. The duty manager on the Tuesday was very friendly and engaging, even offering to exchange one of my wife's drinks when she found it wasn't to her taste, Can't complain at that service! We can't comment on the food as we were concentrating on the drinks! A very nice spot for a decent drink, near the cathedral

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Martin Shallcross . 2024-02-20

MORE AT Google

I’ve been lots and will continue to go, but the service it’s so hit and miss. You don’t know what you will get.

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Sarah Walker . 2024-02-16

MORE AT Google

My Husband and I had a lovely meal 9th Feb. The staff are so obliging and helpful, so much so, I am treating our two daughters tonight 13th Feb before we go to the Story House.

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Margaret Close . 2024-02-13

MORE AT Google

Great place for a bite to eat and a drink, Great staff x

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Bridget Richards . 2024-02-11

MORE AT Google

Nice atmosphere great service and good food.

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Paul Slater . 2024-02-09

MORE AT Google

I go to cosy clubs all over and usually have a great service but Chester isn't it. The woman at the bar and staff didn't smile or seem friendly at all. It was very quiet when we went not even a quarter full of people. It's supposed to be table service but she ignored us and we had to go the bar twice to order our drinks and food. No complimentary water offered. No smiles. Not the best atmosphere. For the price you'd expect at least some table service and not made to feel stupid when ordering.

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katy Allan . 2024-02-07

MORE AT Google

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I'm not sure where to start. On attending a very special birthday celebration yesterday, we were somewhat extremely disappointed at the stand of the hotel now, it has definitely declined. We have used this hotel for over 30 years to celebrate different events. This event was prebooked for a very special birthday celebration but we were told at 7.00 pm when ordering our meal that only 4 fillet steaks were available. We were in a party of 18 people and some of us we're disappointed to hear this comment., so early in an evening. The service was extremely slow and when the meals eventually arrived, one had to be returned as it was cold, mine and others were only warm. On visiting the ladies cloakroom during the evening we were somewhat surprised to see the standard of cleaning, there was none... One toilet cubicle the toilet seat was completely off and only balancing on the toilet itself. This standard is not acceptable in this standard of hotel in Chester. Other people in the cloakroom, not in our party, also commented on the standard being so poor. It will be a long time before I recommend this hotel again until i hear standards have improved. The only good side of the evening were the staff, I have no complaints with them except for the extremly slow service from the kitchens.

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4.3

461 Opinions

location-iconWhitegate
British
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Fantastic venue. Had a lovely afternoon tea today. Great value for money and very tasty. Staff were very friendly and the chef is very talented. Highly recommend and will be returning.

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4.3

816 Opinions

location-iconChurch Lane
British
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A brilliant country pub/restaurant in the middle of beautiful peaceful village surroundings. The Bird in Hand was renovated only a few years ago. Stavros is a friendly person an some how remembers the last time you visited the place! All the staff are polite and friendly also. The food is amazing, fresh and reasonably priced. An excellent place to take your partner or go out for a meal.

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4.3

463 Opinions

location-iconPinfold Lane
British
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We have been regular visitors for a while now and realised that I’ve never posted a review. The Egerton Arms is charming country pub. From the moment that you walk in the warm, rustic atmosphere makes you feel at home. Liz, John and the team are friendly, welcoming and nothing is too much trouble. There is always a good range of beers and ales on which change regularly along with great wines and spirits. The food is awesome - The menu includes a mixture of pub classics, specials and an awesome kebab. Today we had Sunday lunch - With lots of options to choose from I opted for the Roast Beef and it was melt-in-your-mouth tender, perfectly seasoned, and served with a generous portion of creamy mashed potatoes and seasonal vegetables. The Yorkshire puddings are AMAZING. Everything is fresh and made from scratch. Overall, this pub offers a fantastic mix of great food, friendly service, and a cozy setting. Highly recommend

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4.2

567 Opinions

location-icon35-37 School Lane, Hartford, Northwich CW8 1NP England
British
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Amazing food and great atmosphere, the perfect place to meet with friends. An asset to our lovely village.