Based on 500 opinions finded in 2 websites
Based on 500 opinions finded in 2 websites
Nº 174 in 263 in Crawley
Nº 37 of 48 Other cuisines in Crawley
CUSTOMERS TALK ABOUT DISHES WITH.. coffee
Opinions
A busy Costa but never so busy you feel crowded, staff are friendly efficient and polite, well appointed shop, customers are a better type than the Costa shops near bye too, only gripe is costs for drinks and food a little high but it's a lot better than any of the Costa shops in the area based on staff quality, busyness of shop and type of customers in the shop, way better.
JOHN HADLEY . 2024-04-10
MORE AT Google
Pleasant coffee shop but the WiFi hasn’t worked for months and the mobile signal is poor
Sean . 2024-03-22
MORE AT Google
Very disappointed, the new hot milkshakes overpriced and taste like vomit, comparing to the ones, I have tasted in Crawley shopping mall, people don’t have enough training and passion to make them , tasted very sugary and way to sweet , bad balancing, I almost vomited myself, end up throwing the drinks up on the way out, you can’t charge that kind price , I stick to the Starbucks, same price 3 times better quality ..
ED The last tribe . 2024-02-28
MORE AT Google
Always go here for a coffee as nice atmosphere & happy to be here on my own. Staff very friendly
Debbie . 2024-02-28
MORE AT Google
Poor service, a smile wouldn’t go a miss, spilt drinks whilst serving, never apologised, no wipes to clean up mess, had to clear own table before sitting down, more interested in doing collections then serving customers in queue, nearly walked out, nice coffee though.
Trevor Woolford . 2024-02-03
MORE AT Google
Maybe ok I don't like their coffee.
Len Grundy . 2024-02-03
MORE AT Google
Spruced up premises to enjoy your favourite hot drink and great selection of snacks.
wendy cooper . 2024-01-13
MORE AT Google
Wow !! This establishment has had a refit and looks so much more up-market. Same products, which are pretty good, but the atmosphere and service have really improved. Since the refit, the atmosphere created by the staff is so much more welcoming, and this is really appreciated. TEN stars from this reviewer...
drtimsmith . 2023-11-26
MORE AT Google
Much improved after the makeover. Still lacking in natural light, but they can't do much about it. Now they just need to keep it looking nice. Only issue was the member of staff only offered medium or large drinks. Obviously trying to upsell from regular!
Peter Jones . 2023-10-25
MORE AT Google
The staff here is very friendly and kind. I am a regular customer here and I would recommend it for sure! I had a flat white the other day and it’s was so damn good. Worth visiting
antima sharma . 2023-09-24
MORE AT Google
Very clean, renovated caffe , friendly staff and excellent service.
Amr Elasst . 2023-09-22
MORE AT Google
Worst Costa I've ever been in. Ordered a hot chocolate, asked both ladies if they could call me up when it was ready as I had luggage. 20 minutes went by, nothing. Went up to the counter and the man making drinks was friendly and apologetic, obviously hadn't been told to even make my drink. Both ladies at the till were useless and unfriendly and just about gave me a refund. It all seemed to be a mess and I was very unimpressed.
Jessie Langridge . 2023-09-08
MORE AT Google
Horrible experience. Whoever the owners are, left their two employees, one on their first day it seemed and the other a very kind girl who was doing everything as well as dealing with customer complaints. Her name is Yasho, she was incredible and so apologetic, she tried to resolve every situation but unfortunately being on her own that was absolutely impossible. As for the other girl she was very polite and apologised for the delay on the till but she should not be put on till without proper supervision or training. I work at Starbucks and I thought the service was absolutely disgraceful. The two owners then came out and started helping as if nothing happened and there weren’t a queue of unhappy customers. This costa is horrific and I will never go here again. Also THEY TAKE MISTAKES OUT OF THE EMPLOYEES PAYCHECK. Maybe if you actually were present on shift to help these two lovely girls there would be any mistakes.
Ellie Newell . 2023-09-06
MORE AT Google
Worst Costa I've ever visited. Awful. Staff didn't have a clue. One poor older staff member seemed like she carried the rest and looked totally fed up. Cold coffee, drinks mixed up , wrong food. A comedy of errors. Won't bother again, especially with so many independent coffee shops to choose from..
Paul R . 2023-08-18
MORE AT Google
No paper or soap: Dirty toilets: told by batista in charge there was no fresh soap/paper replacement in the building: What do the staff use to clean their hands? Potential hub for spreading diseases? Long queue: tetchy staff: poorly served drinks - NEEDS IMPROVEMENT!
JT Anderson . 2023-07-17
MORE AT Google
Now desperately needing a shop refit to new look it. It's now looking quite tatty inside in the fixtures and fittings. Lots of staff in training here now, with lots of the experienced regular staff having now moved on elsewhere. Sadly this meant I've experienced cold food where it should be hot. They've reached my three strikes and you're out here on cooked food. Let me down three times. So I feel why should I buy there anymore and likely get more cold food or stale bread on rolls. Used to be very good here, but now I'm tending to largely avoid. I'm sure once the staff are better trained it will be better. In the mean time don't really see why I as a customer should suffer in paying good money for poor service and quality of food. Like my hot food being left out by side of cooker to get cold. While they served other people. Not on.
Trevor DC Gamble . 2022-05-08
MORE AT Google
I had a sandwich, no plate was offered, service was not good
Lynda Low . 2022-05-03
MORE AT Google
Went to costa this morning trainee staff (didn’t catch her name) who severed me at the till was lovely however another member of staff which I believe was called Chantelle was incredibly rude to other costumers as well as making her friend a coffee instead of customers orders and then had a chat instead of helping others make the drinks, aswell as this she also was incredibly rude to trainee who was just trying to help make the drinks not very good!
Ellie Staples . 2022-04-30
MORE AT Google
Clean, efficient and cheerful, the coffee was as hoped for
William Delaney . 2022-04-26
MORE AT Google
Not as friendly as other Costa Coffee branches.
Charlimay . 2022-04-11
MORE AT Google
Sensible first thing on the morning.Nice coffee, nice staff and what you expect from Costa.
Huw Riddington . 2022-02-14
MORE AT Google
Nice place to have a quite cup of tea n a bite to eat opened nice and early
Adrian Foran . 2021-12-23
MORE AT Google
Very slow 20 minutes to get a coffee
Austin Harding . 2021-12-11
MORE AT Google
Always good coffee and food. Friendly service as well. x
Jacqui Loomes . 2021-12-09
MORE AT Google
Ordered Purple One Latte but got Hot Chocolate. No time to return and rectify.
William Farmer . 2021-12-06
MORE AT Google
A good experience. Good staff which is the key to these places. Very clean and the mince pies were wonderful.
Robert Massey . 2021-12-02
MORE AT Google
Best time to have my favourite roasted hazelnuts latte. Perfect as always 🏆💯💞
Zsuzsanna Geiszler . 2021-11-25
MORE AT Google
Coffee was ok and service amazing.
John W . 2021-10-20
MORE AT Google
I enjoy going to this Costa, the drinks are always made well and it's a nice place to sit, have a drink and relax
Vincent O'Donoghue . 2021-09-26
MORE AT Google
Very good coffee . But little bit chilly inside ;-)
Monika Migdalska . 2021-09-24
MORE AT Google
Helpful for the support, the staff go to help me so much 💗
Iain G . 2021-08-12
MORE AT Google
Very nice staff, good wifi and fully compliant with Covid safety protocols
A Smith . 2021-08-10
MORE AT Google
I never go. I used to purchase coffee through these until it occurred to me what a waste of money it was. Drink water instead.
Adrenalink . 2021-07-31
MORE AT Google
Un colt de cafenea cu suficient spatiu pentru a servi o cafea sau o bautura calde insotita de ceva de mincare
POMPIERESCU CATALIN . 2021-05-30
MORE AT Google
Very nice coffee Very nice staf
Latif Berishat . 2021-04-08
MORE AT Google
Staff were quite blunt and rude, didn’t feel very welcome, made drinks wrong, were relatively quick though and clean
267lauren . 2021-03-26
MORE AT TripAdvisor
Good service and some very pretty ladies.
Ryan Mcconnell . 2021-02-10
MORE AT Google
Very tasty however you have to be prepared to wait for the huge que to go down.
[NA4Q] Dave Lambert . 2020-12-05
MORE AT Google
Coffees were lovely as usual but staff could have been a bit friendlier and lack of music made me feel like I was waiting at the dentist.
Andy Parsons . 2020-11-21
MORE AT Google
Lovely atosphere great staff, very welcoming.
Raphael Magnus . 2020-11-11
MORE AT Google
I last visited this location before Covid-19. Very cosy and always nice to stop by for a quick break 😊
Delia Baban . 2020-10-24
MORE AT Google
Love the bacon bap & decaf latte
Jayne Norman . 2020-10-02
MORE AT Google
It's a Costa coffee shop. Consistently great coffee. Consistent friendly staff. Very strict adherence to Covid rules, face covering, social distancing and gloves. Open on a Sunday. Go support your local businesses.
Paul Wood . 2020-09-13
MORE AT Google
Muy rico el café☕y la reposteria🍩🍪🍰
carmen moya cano . 2020-09-11
MORE AT Google
Lovely staff....but no choice of food. Apparently due to eat out to help out sandwiches etc are limited and no vegetarian options at all. Maybe ok on other days.
Debra Kessab . 2020-08-26
MORE AT Google
Friendly, nice atmosphere, good coffee.
Abderrahmane Sahbane . 2020-06-18
MORE AT Google
They got a good coffee and cake, staff is always nice.
Steen Hansen . 2020-03-17
MORE AT Google
Excellent - nice atmosphere great staff - bit noisy at times
James Davies . 2020-03-10
MORE AT Google
Not many people in. I think it needs a makeover
Barry Owen . 2020-03-04
MORE AT Google
One of the best Costa Coffee shops - fast and friendly staff, fast service and clean tables.
Smaida Juhņeviča . 2020-02-25
MORE AT Google
Easy professional service good atmosphere
trevor jarrett . 2020-02-25
MORE AT Google
Great! Typically Costa's...great coffee and good service..
Chris Stuart . 2020-02-01
MORE AT Google
Your baristas are beautiful. If any are single please know my son micheal (48) is single and looking for companionship.
Isaac Mahoney . 2020-01-22
MORE AT Google
A good example of the brand. Friendly and competent staff.
Paul Rogers . 2020-01-12
MORE AT Google
Carrot cake was good, moist, but not enough icing. There's a couple of tables by the window that are cosy at 10am with the morning aun coming from the top of the highsl street.
Ivaylo PLAMENOV PETROV . 2019-11-10
MORE AT Google
Can be busy sometimes but service is usually quick and seating available. Nice got chocolate and food
George Taylor . 2019-10-26
MORE AT Google
Friendly helpful staff and quick service (Sunday afternoon)
Simon Geering . 2019-10-12
MORE AT Google
Need to improve the WIFI Never give you the code you have to ask
Atif Salib . 2019-09-29
MORE AT Google
One of the nicer one's...in my opinion..
Oliver S. Dechano . 2019-09-22
MORE AT Google
Wonderful employees but just an average cafeteria...
Guillermo Pardo Rey . 2019-08-15
MORE AT Google
My last 3 visits .twice been over charged as have the breakfast toast with coffee has been put through normal not as breakfast deal .also one member of staff on one acassion crouching down behind counter on phone and on my return today the same member of staff on her phone .
Ruth Edwards . 2019-08-12
MORE AT Google
Ottimo per colazioni e spuntini
Luca Rani . 2019-07-29
MORE AT Google
Bigger than it looks on the outside. Good coffee and hot chocolate options. Some milk alternatives available
Gabriel Phillips-Sanchez . 2019-06-28
MORE AT Google
A favourite, most of my experiences here have been very pleasant and positive! Keep up the good work guys❤
DEE J . 2019-06-25
MORE AT Google
Friendly comfortable cafe drinks always hot and served with a smile
Graham Marris . 2019-06-20
MORE AT Google
Very clean and the staff are very friendly and welcoming.
Shaun Sexton . 2019-06-19
MORE AT Google
Great to have coffee with a friend 🤗
Kevin Da Silva . 2019-06-19
MORE AT Google
STOP Ask yourself: why am I reading an online review of Costa Coffee shop? Is my life so slow that I feel the need to write one when Uncle Google prompts me? It's a branch of one of the most tightly controlled franchise operations in the world. If it isn't exactly the same as any other Costa Coffee the manager has probably already been sacked. You get what it is. Coffee, pre-packed food and knackered, dimly lit interior. Simples
Mark Williams . 2019-05-20
MORE AT Google
Staff friendly environment could be better.
S Z Mi-Rad Trees . 2019-05-12
MORE AT Google
What can I say, it's a coffee shop. Even tho i don't drink coffee the tea is ok. What aren't there any 'tea'shops.....
Clive Hayward . 2019-04-24
MORE AT Google
I like the atmosphere, the coffee is good and love the sandwichs.
Azahar Tineo . 2019-04-16
MORE AT Google
Always like a Costa coffee and a cake very nice thanku guys and always a smile most important great work thanku
Lady Amanda W . 2019-04-09
MORE AT Google
Good service. Lovely staff. Busy and a bit overpriced
chris p . 2019-03-17
MORE AT Google
Nice coffee but service could be better.
Shelley Fallows . 2019-03-16
MORE AT Google
Just a few brief comments :-Counter service OK but Lattee coffee, watery and nothing special.The decor is quite nice with a view over the A23 and the car park.My one complaint is why play the execrable music all the time? Not only is the music awful but it is far too loud! I am sure most customers find the music intrusive and unwelcome.
richardwainwright50 . 2019-03-16
MORE AT TripAdvisor
Coffee slightly weak. Otherwise nice place.
Russell Posyton . 2019-03-13
MORE AT Google
Very Helpful Staff, A comfortable place to enjoy Good Coffee and Food
Claudia Ward . 2019-03-12
MORE AT Google
Good service Clean tables Polite staff Queue not to bad , service with a smile ! Hot chocolate looked good ( my daughters ) My latte was lovely and hot. Xx
Shazza754 . 2019-03-03
MORE AT TripAdvisor
Slow service yet very quiet time. Forgot stuff to
Mary Hamilton . 2019-02-28
MORE AT Google
Staff are very friendly. Service is usually good.
Paula Griffin . 2019-02-25
MORE AT Google
Love Costa. But always seems to be a queue here,service slow,staff are fine, maybe it's the layout, everytime it's a wait.
dean jones . 2019-01-24
MORE AT Google
Staff were really chatty, polite and efficient. We will return!
Clare Beckwith . 2019-01-21
MORE AT Google
Good for a coffee but can get busy.
T Chris . 2019-01-16
MORE AT Google
Food was Ok. Good and served promptly. But the coffee!! How can it take so long to make two cups of coffee? And don't use the table near the door- locals must live in fields or have butlers to close doors behind them.
Vincent Henshaw . 2019-01-06
MORE AT Google
Good hot chocolate. Ask it to be a bit stronger and it's delicious...
Stephane Jakel . 2018-12-30
MORE AT Google
Eida and team are quite good and helpful
Aditya Dubagunta . 2018-12-28
MORE AT Google
Just like all other Costa coffee shops
Alan Groves . 2018-12-25
MORE AT Google
Not the fastest service sadly. Solid brand coffee experience.
Paul Allievi . 2018-12-24
MORE AT Google
they have good coffie for daily use :)
ira kellman . 2018-12-22
MORE AT Google
A nice place to go after a visit to the cinema. Good coffee and a great choice of cakes, and other treats
Cathy Smith . 2018-12-13
MORE AT Google
Standard Costa. However it's an awkward layout meaning people need to squeeze past the counter.
Anthony Cheeseman . 2018-11-27
MORE AT Google
Good coffee great service and friendly staff
michael haenow . 2018-11-06
MORE AT Google
Standard corporate Costa, does exactly what you'd expect.
Darren Maynard . 2018-11-05
MORE AT Google
Busy and never seem to clear the tables. All a tad messy.
Gerald Mills . 2018-11-03
MORE AT Google
Came here yesterday and was extremely disappointed. This has been the second time I've visited that the cashier (blonde lady) has walked off before serving a line of customers she has. She didn't even say hello to any of us, just completely flat-out ignored us. The guy on bar also did not greet any of us. I'm a barista myself and you are NEVER too busy to say hello to customers. I found the cashier unfriendly and cold when serving me. She seemed more interested in flirting with the guy on bar than actually serving customers. I get it's exhausting to work in a coffee shop, but kindness doesn't cost a thing. I probably won't come here again.
Alice - . 2018-10-25
MORE AT Google
Highly recommend the bonfire latte 😍
Abbey Hall . 2018-10-22
MORE AT Google
I Love Costa coffee and this shop certainly lived up to expectations!
Eileen Cherriman . 2018-10-20
MORE AT Google
Friendly service and the best coffee around!
Andrew Bester . 2018-10-19
MORE AT Google
Good Costa with plenty of seating. Staff are OK and deal with my complicated orders well.
Neil Hoskins . 2018-10-14
MORE AT Google
We regularly visit County Oak for the Retail outlets; quite often we pop into Next for a coffee, although sometimes I suspect my wife choses it so she can tour the Next store. Good staff, good seating, great coffee.
dace520 . 2018-08-05
MORE AT TripAdvisor
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
Similary restaurants in South East
112 Opinions
Absolutely terrible meal, congealed and overall cold. Staff were extremely unhelpful, and one chap, I believe the son of the owner was extremely rude when we asked for the meal to be changed. AVOID AV
coffeeAbsolutely terrible meal, congealed and overall cold. Staff were extremely unhelpful, and one chap, I believe the son of the owner was extremely rude when we asked for the meal to be changed. AVOID AV
coffee258 Opinions
We came here earlier in the week, thought we’d give it a go as not tried it before. The restaurant has huge amounts of seating and plenty of staff, so getting food on time is no problem- ours took abo
coffeeWe came here earlier in the week, thought we’d give it a go as not tried it before. The restaurant has huge amounts of seating and plenty of staff, so getting food on time is no problem- ours took abo
coffee129 Opinions
went with friends, the menu was quite limited - burgers, chilli etc but I had the liver and bacon with mash and veg and it was very nice - can recommend
coffeewent with friends, the menu was quite limited - burgers, chilli etc but I had the liver and bacon with mash and veg and it was very nice - can recommend
coffee118 Opinions
The workers are poorly trained and very bad mannered. They are unfriendly and impolite, often yelling at customers. They lack communication skills as they hardly listen properly to customer. It is obv
coffeeThe workers are poorly trained and very bad mannered. They are unfriendly and impolite, often yelling at customers. They lack communication skills as they hardly listen properly to customer. It is obv
coffee1419 Opinions
Leckeres Essen, gutes Bier. Mehr braucht‘s net abends in einem Ort wie Crawley, wo man normalerweise nicht tot überm Gartenzaun...
coffeeLeckeres Essen, gutes Bier. Mehr braucht‘s net abends in einem Ort wie Crawley, wo man normalerweise nicht tot überm Gartenzaun...
coffee