Based on 1 opinions finded in 1 websites
Based on 1 opinions finded in 1 websites
Nº 401 in 415 in Tunbridge Wells
Nº 64 of 64 British in Tunbridge Wells
Opinions
Would come for a coffee at least 3 times a week, amazing staff and fantastic coffee but i came in on Tuesday 14th may and seems they have employed a new staff member..... she was sat on the floor behind the counter on her phone when i arrived as I could see her thru the cake display and i wasn't even acknowledged when i was waiting at the till, another guy served me who was lovely and make my drink, For most of my visit she was just stood around on her phone and being loud and I could hear her on the other side of the shop, Was gonna pop in on Thursday 23rd may but seen her smoking out the front of the store just sat in her uniform which put me off coming in so I went to another coffee shop instead, won’t be returning for a while.
John P . 2024-05-24
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Was there as part of the cast playing at the theatre. My colleague took a drink back only to be told by the duty manager that he was barred. Then the duty manager sent 2 security personnel to our table to intimidate us, one of whom put his hands on my colleague then he lied and said he didn’t. Very poor behaviour from the duty manager just because a pint of lager got returned Avoid at all cost
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We went for a special birthday lunch with a guest who is very hard of hearing. A table in a quiet alcove had been booked to cater for his disability. When we arrived, on time, this table had been given to others, seriously detracting from the experience. Whilst the staff on duty were friendly and helpful, there were not enough of them; the service was slow. Apart from the main course fish, the portions were very small. This particularly applies to the thimbleful of mushy peas served to my wife. The expense of refurbishment of this restaurant was wasted. The venue is letting down the reputation of Tunbridge Wells. We will not visit again.
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Great old fashioned service with friendly staff. Dog friendly Well kept beer (only one hand pull on) Menu simple but tasty. Dropped in having driven past many times and they were well paced with service and friendly. Will be back.