Based on 861 opinions finded in 3 websites
Based on 861 opinions finded in 3 websites
Nº 635 in 986 in Sefton
Nº 163 of 249 Other cuisines in Sefton
Opinions
Food warmed in microwave yukk coffee good
Joyce Lomath . 2024-10-14
MORE AT Google
Love going here for breakfast when I can. Friendly staff and lovely environment. The only problem that could be addressed is that the toilets on Chapel street can be a unclean, and this is early morning. I don't find the prices expensive and every thing looks fresh.
SUE SMITH . 2024-10-11
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Relaxing seat by the window, coffee was good
Ann Gresty . 2024-10-09
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Apart from the Costa at Manchester drive through in general they are good
Dennis Jackson . 2024-09-08
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Nice to dine in after bus or a train journey.
Daniel Smith . 2024-09-07
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Always nice place to visit for your regular coffee or tea or a bite to eat 😋
Antony Riley . 2024-08-27
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the food wasn't as hot as we liked it to be, my daughter didn't want it as it was too cold for her to eat as she has autism. plz make sure the food it hot for her as she won't eat it cold.
Sophie . 2024-08-13
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order 4 bubble tea , got only 2 straw!!!
Mo . 2024-08-08
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Our favourite meet up place, love the lattes. Chapel st, Southport
Joanne Gidman . 2024-08-03
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Amazing friendly staff members 🤩
anžela . 2024-07-22
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The machines are too loud for people with Autism. The hot chocolate is good, though.
Odin Dounskey . 2024-07-03
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Great ambience. Friendly staff. Excellent coffee.
David Eeley . 2024-06-27
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If you like the café ambience, it can be your go to place. The staff is nice and friendly. Always busy but the smooth operators never let you wait for long.
Faaiz Jamshaid . 2024-06-06
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Great experience this morning. Ste & colleagues went out of their way to make sure our little boy with allergies could enjoy a baby chino with us. It is so appreciated when he can join in like other children can. Thank you
Abigail Williams . 2024-05-30
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I have just joined the coffee drinking community and love coming here to Costa Coffee Chapel Street Southport. The staff are so friendly and coffee and cakes are second to none!! Thank you to all at Costa Coffee including those behind the scenes for making this such a pleasant experience. With love Jackie in Southport x
Jackie Hall . 2024-05-30
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the team that makes the coffee and sells it they are very hospitable, they smile beautifully they always prepared the coffee to my liking and I drank coffee from many places, but coffe costa is the best RECOMMENDATIONS !🥰
Vlada Dimov . 2024-05-28
MORE AT Google
A very busy coffee shop which would benefit from staff paying attention to table clearing more often.
Lynda Young . 2024-05-14
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Five stars for the service and the staff .
Gregory Shirley . 2024-05-14
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In particular, I was extremely unhappy with the toilet. It was really awful - it smelled bad, it was very dirty and it looked like a kennel
Ozana Malin . 2024-04-20
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Dear Costa Coffee Team, I wanted to take a moment to share my feedback following my recent visit to your Stockport branch. Overall, my family and I had a pleasant experience, but there are a few points I'd like to highlight. Firstly, I must commend the quality of your beverages. I tried the White Chocolate & Strawberry Hot Milkshake for the first time, and I was thoroughly impressed. My brother also enjoyed his Salted Caramel Coffee Hot Milkshake. Both were delicious and represented good value for money. However, I'd like to address a minor point regarding the closing time policy. As the evening drew to a close, we were kindly asked to finish our drinks. While I understand the need to close up, it would have been appreciated if we were allowed to savor the last sips of our beverages before departing. Allowing customers to finish their drinks, even after closing time, would enhance the overall experience. Despite this, I want to express my gratitude to the staff member who provided us with hot chocolate cups so we could enjoy the last drops of our milkshakes. Her kindness was appreciated and exemplified excellent customer service. In conclusion, our visit to Costa Coffee in Stockport was enjoyable, and we look forward to returning. Additionally, we're excited to explore the Costa Coffee branch in Manchester to see what it has to offer. Thank you for providing a welcoming environment and delicious beverages. I hope that my feedback will contribute to the continued improvement of your services.
Alberto . 2024-04-18
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Was given a free drink from Costa it clearly states I could have had any size asked for a large n they gave me a medium. I bought large drinks to fill my rewards so expect a large one back.
kayla dobbs . 2024-03-19
MORE AT Google
Lovely staff really nice atmosphere my favourite place to visit after gym
Gillian Hurley . 2024-03-16
MORE AT Google
The staff is always perfect and very kind
Violeta Lupusor . 2024-03-12
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Very disappointed as I go to Costa Coffee outlets when ever I am out and about, I don't mind the price increase, but don't skimp on the hot chocolate and fresh cream. As well as that, the seating needs urgent attention looks very worn and dirty. Area Managers need to be out and about. I must say the Formby Costa is a credit.
Bernie B . 2024-03-04
MORE AT TripAdvisor
Nice takeaway hot chocolate Only 1 out of 3 toilets available to use
Jan Matthews . 2024-02-27
MORE AT Google
Grubby, dirty chairs, dirty floor, dirty tables.
Anne Lucy . 2024-02-26
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I love Costa in Southport but I'm afraid I can't give it a high rating because the place wasn't very clean and the toilets could have done with a thorough cleaning. I didn't mention this to the staff because they were very busy
Penny Richardson . 2024-02-24
MORE AT Google
Had a lovely day when I went to Costa with my Mum and Sister, we treated Mum for her birthday and I decided to get a slice of carrot cake with a large chai latte.
Joanne McCarthy . 2024-02-17
MORE AT Google
Excellent coffee and breakfast options.
Colin Wood . 2024-01-16
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You say you delivered my order and I haven’t received it
Lynn . 2024-01-12
MORE AT Just Eat
Like the coffee... Service is always been slow
Magi Myszkowski . 2023-12-28
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This place has always had nice and helpful staff inside, able to provide a quick/quality service, but it's always so dirty, the seats are full of stains and the toilets stink!! The people in charge need to have someone to focus mainly on keeping the shop clean and tidy at all times and clean the toilet thoroughly and frequently throughout the day. Beeing busy is NO EXCUSE. How do Macdonald's do it?!?!?
AM G . 2023-11-28
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My delivery didn't come but the delivery man came to explain but did not understand him . Tryed ringing Costa but no one answered the phone .
Liz . 2023-11-08
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Love the staff and drinks always made to feel welcome
Mel ll . 2023-10-03
MORE AT Google
How dirty is this place? Not been in a Costa before, but I thought they would at least be clean. The seats are absolutely disgusting! Hot Chicolate was nice though.
Chris Burgess . 2023-09-24
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My goodness how everything has gone so expensive! A medium mocca 4.45£ such an increase just two years ago! Well ice cold coffee from shop for me now! 😏
Dana Wojcik . 2023-09-15
MORE AT Google
items missing - we did not receive the ham and cheese toastie.
Kate . 2023-09-12
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Could do with a good clean, tables gloom ect need attention.
Bryan Russell . 2023-09-07
MORE AT Google
Visited Costa on arriving in Southport. Fast service, great tasting sausage sandwich and a hot chocolate. Staff were friendly.
Jenny R . 2023-08-27
MORE AT TripAdvisor
My daughter, who has autism, visited this Costa on the 24th August. Unfortunately she left her handbag in there. When she realised she returned to the shop but it was closed. There were still members of staff on the premises so my daughter knocked on the door. When they answered she explained what had happened and asked if she could look where she had been sitting. The member of staff was extremely rude to her and told her she could not look and to go away. I now have to change all the locks on my house as her keys and address were in the bag. What a disgusting way to treat anybody with severe learning difficulties.
Derrick Timperley . 2023-08-24
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We ordered to nandos and didn’t receive them
Emily . 2023-08-20
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Favourite coffee place to go. Staff are lovely and service fast.
Ste Wilson . 2023-08-17
MORE AT Google
Although I don't live in Southport anymore, I still look forward to going to this Costa because the staff are so friendly and it's always kept clean and tidy. I look forward to my next visit.
Shereen Sinjab . 2023-08-17
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Bang on Costa we asked for drinks extra hot and that's exactly what we got as most Costa's make their drinks to cool for me we had toast which nice and brown both sides as most Costa's usually can only do this on one side and we had a bacon bap which was cook lovely and crispy I'd have to say best Costa I personally have been to thanks guys keep up the good work it's appreciated 👍
Chris Hale . 2023-08-08
MORE AT Google
Great service from friendly staff 👍 seasonal additions to the menu are always great
Andy Painter . 2023-07-31
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My daughter adored the panniers. And the muffin was amazing
Paul . 2023-06-19
MORE AT Just Eat
My order didn’t arrive? Ino it’s not costa fault it’s the just eat drivers they are a joke
Nikita . 2023-05-27
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This Costa coffee is in bad dilapidation the most shabby Costa I have ever wlaked in , staff are very acomadateing
Nicholas jasonlove . 2023-04-19
MORE AT Google
I visited costa on the 12 march the place looks very grimy tables not cleaned.the toilets were disgusting the smell and the floor in one of them was vile the tap wasn’t working I had my two young Grandchildren and trying to get us out of one toilet into another with hands not washed isn’t easy it’s a good job I carry wet wipes.for the price off coffee am sure they could employ a cleaner.won’t be visiting that establishment again.
May G . 2023-03-13
MORE AT TripAdvisor
I had a lovely cheese chicken toastie and a capuchino. The staff are so pleasant and helpful. I used my free coffee today
Sandra Miles . 2023-01-11
MORE AT Google
I don't usually comment on Costa Coffee shops as I go to a lot of them and it would take me ages. However, we visited this one while in Southport on a Friday afternoon and I was given the best coffee I've had in a long time. Carefully made, not flooded with milk and the star on top in hot chocolate was a work of art. Also really friendly service.
Alison D . 2022-12-11
MORE AT TripAdvisor
Sausage barm over cooked, was rock hard, seems to be hit or miss when I order.
Talbot . 2022-12-07
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Ordered at 7.00am. Delivery said 20 minutes but took over an hour. Order was accepted despite no drivers available. Food and coffee arrived cold, with missing items. Won't be ordering again.
Suzanne . 2022-11-30
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Another great Latte and tasty toasted tea cakes.
Ossie Omar . 2022-11-27
MORE AT Google
Driver extremely late and when my food got here it was cold and my drink had gotten warm. Awful service.
Max . 2022-11-26
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I received my order sooner than stated, they ran out of cream but I had a lovely note in the bag saying sorry and they replaced it with marshmallows. I will definitely be ordering from here again :)
kimberley . 2022-11-13
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A decent coffee and a cake. Staff were friendly and helpful, the store was clean and although it was busy I managed to get a table.
Eddy Adley . 2022-11-07
MORE AT Google
Good food at a reasonable price, I think the delivery should be cheaper but Costa on Chapel street seems reliably good.
Laura . 2022-10-26
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Really good staff service was spot on even though they were really busy and the tables were kept clean👍
Angela Bradshaw . 2022-10-19
MORE AT Google
Fast service and friendly staff.
norman ritchie . 2022-10-08
MORE AT Google
Love Costa Coffee,staff so friendly and helpful.
Barbara Gee . 2022-10-02
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The Red Summer Berries Cooler is amazing! Had to get another when leaving.
Elliot France . 2022-08-17
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Busy but still good efficient service. Coffee is Hot not lukewarm. Great.
Susan Smith . 2022-08-17
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Took a while as drivers were being found but when one was allocated it eventually came quick
Jessica . 2022-08-12
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Ordered mint choc chip frostino but what arrived was no where near frozen. had clearly been left to melt. would understand if it was very hot like yesterday that cant be controlled but this had clearly not been made fresh so was less frostino and more milkshake with bits in. ended up having to throw it away
Izabel . 2022-07-20
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I'm not impressed with this place at all. This place NEEDS A FULL revamp/makeover. I've not seen a coffee shop in such a terrible condition in a long time if ever, what a complete and utter dive...
Pete Simpson . 2022-07-13
MORE AT Google
We ordered four drinks and it come up as delivered however it wasn’t recieved.
Courtney . 2022-07-01
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Visited it here today loved it xx
Mel Dormer . 2022-06-28
MORE AT Google
Grate place the temperature on my hotchocolate wasn't quite hot enough
Shaun Dowling . 2022-06-19
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Great customer service. The lady was working on her own and it was quite busy but she was very quick with everyone's order and was very friendly.
Hannah Blabey . 2022-05-12
MORE AT Google
Nice place for a good cup of tea, will be heading back for another very soon. Edit: Best tea I've had this side of the M11 all the way back in Essex
Syke Unsent . 2022-05-08
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Staff very welcoming, not too long to be served nice clean shop reasonably priced, good choice food and drinks
Robert Murray . 2022-05-07
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Are last visit the place was a dirty. untidy. Flies on food .but went today and a vast improvement
Andy Ohara . 2022-05-04
MORE AT Google
Awful store, had poor experiences here. Central 12 and Birkdale branches much better.
Jack Low . 2022-04-28
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Quick and easy and drinks were amazing
wayne . 2022-04-20
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The staff are always friendly and helpful. Good selection of food available. Drinks always nice and hot. Free WiFi . Lovely.
John Reeves . 2022-04-16
MORE AT Google
A good costa in southport,worth a visit near all the shops and train station
Alan Oliver . 2022-03-30
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Large coffee only got just over half filled cup of coffee
Yvette . 2022-03-24
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My husband was taken ill at this Costa today..and I can't thank Chris from this branch of Costa enough for his efforts to help..Thank you Chris for going above and beyond taking the time to help us in our predicament..you are a star..my Husband is doing fine now..thanks to your efforts..♥️will be back to finnish our coffee's soon..👍..our very best wishes..
Jan W . 2022-03-14
MORE AT TripAdvisor
Coffee ordered was large and drink just over half filled
Yvette . 2022-03-14
MORE AT Just Eat
I'm a BIG Costa fan as the quality of their coffee is generally great, and here, that is true usually, but... my, the service can be slow and I mean sloooooow. And sometimes it's not as clean as it should be and often the loos are awful. Surely this is a management issue that could and should have been fixed a long time ago? Come on Costa... get it together!!!
Paul_SGH . 2022-02-17
MORE AT TripAdvisor
Coffee was weak and bitter. Costa seems to have lost a good standard of consistency. Won't be going back again.
Mark Marshall . 2022-02-17
MORE AT Google
Friendly and felt comfortable regarding covid
Yvonne Toner . 2022-02-12
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Eastbank street Very very bad....hattersley Center very very good..bırkdale Very Very good...
Mustafa SIR . 2022-02-10
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Went to Costa today half an hour before it shut and was told we couldn't sit in even tho people in front of us was in the queue wasn't told this! The girl who served me was very unpolite, very rude and threw my change at me, absolutely disgraceful service 😤 avoid at all costs
Brunette Mummy . 2022-02-03
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There's nothing like a great coffee
Gerry Rivers . 2022-02-02
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Costa is IMHO one of the better coffee shops. Good range of coffees, prices although average for coffee are extortionate... its a cup of coffee not a gold bar!
ALLISON TURNER (Togs) . 2022-01-30
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Friendly staff, but the place could do with a good clean
maggy fletcher . 2022-01-25
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Nice place around town. Staff seemed to be professional and friendly
Kamil Zadroga . 2022-01-22
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Good food and coffee. Freindly staff.
Ian Rutherford . 2022-01-16
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Nice clean and quite after all it was 7.30 am, sat on a casual chair al.ist weng asleep with my coffee and Chocolate Pan
Glyn Jones . 2022-01-16
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Looking very run down. I know the pandemic must be to blame, but not enough staff, tables not cleared, quite depressing.
Kay Sutton . 2022-01-15
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don't know why this is rated so low we had very good service and a nice light lunch we also had a great offer via there app (there cakes are very good) we will be back
Mark B . 2021-12-30
MORE AT TripAdvisor
Brilliant service and always friendly staff also the food is yummy.
Maria Kenyon . 2021-12-17
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I asked for a coffee takeout they give me large coffee in a cup it was disgusting expensive and a bacon roll tasted not fresh bacon hard not nice worst service they Kant hear wat ur saying with loud music I simply ask for takeout coffee
Samantha Khan . 2021-11-20
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Go on a daily basis, staff welcoming, on 1st name terms with them now.
Denise Young . 2021-11-16
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Great coffee efficient pleasant service.
Sylvia Kokolay . 2021-11-14
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Long queue and the drinks were cold, you needed a code of your receipt to use the toilet which didn't work and for the price of the coffee the service was awful will not be visiting costs coffee again.
Heather Canning . 2021-11-13
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Just called in for a coffee while waiting for the bus back to ormskirk. Quick service, nice friendly staff, clean restaurant. Plenty of seats to sit in comfort. Will definitely call in again next time I'm in Southport.
Vonnie . 2021-11-11
MORE AT Google
Friendly staff. Quick services. Good food and drink. All round great place to go if in that area. Would go again
Caitlin Davidson . 2021-11-09
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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