Costa Coffee Express Southport in Sefton

Delivered out of date sandwich

Great service from friendly staff, very attentive and helpful 👍 seasonal additions to the menu are always great,

Wrong items sent and missing items

Always so friendly even when it's busy :)

Friendly and efficient staff. Good value compared to Nero's.

Food warmed in microwave yukk coffee good

Love going here for breakfast when I can. Friendly staff and lovely environment. The only problem that could be addressed is that the toilets on Chapel street can be a unclean, and this is early morning. I don't find the prices expensive and every thing looks fresh.

Relaxing seat by the window, coffee was good

Apart from the Costa at Manchester drive through in general they are good

Nice to dine in after bus or a train journey.

Always nice place to visit for your regular coffee or tea or a bite to eat 😋

the food wasn't as hot as we liked it to be, my daughter didn't want it as it was too cold for her to eat as she has autism. plz make sure the food it hot for her as she won't eat it cold.

order 4 bubble tea , got only 2 straw!!!

Our favourite meet up place, love the lattes. Chapel st, Southport

Amazing friendly staff members 🤩

The machines are too loud for people with Autism. The hot chocolate is good, though.

Great ambience. Friendly staff. Excellent coffee.

If you like the café ambience, it can be your go to place. The staff is nice and friendly. Always busy but the smooth operators never let you wait for long.

Great experience this morning. Ste & colleagues went out of their way to make sure our little boy with allergies could enjoy a baby chino with us. It is so appreciated when he can join in like other children can. Thank you

I have just joined the coffee drinking community and love coming here to Costa Coffee Chapel Street Southport. The staff are so friendly and coffee and cakes are second to none!! Thank you to all at Costa Coffee including those behind the scenes for making this such a pleasant experience. With love Jackie in Southport x

the team that makes the coffee and sells it they are very hospitable, they smile beautifully they always prepared the coffee to my liking and I drank coffee from many places, but coffe costa is the best RECOMMENDATIONS !🥰

Five stars for the service and the staff .

A very busy coffee shop which would benefit from staff paying attention to table clearing more often.

In particular, I was extremely unhappy with the toilet. It was really awful - it smelled bad, it was very dirty and it looked like a kennel

Dear Costa Coffee Team, I wanted to take a moment to share my feedback following my recent visit to your Stockport branch. Overall, my family and I had a pleasant experience, but there are a few points I'd like to highlight. Firstly, I must commend the quality of your beverages. I tried the White Chocolate & Strawberry Hot Milkshake for the first time, and I was thoroughly impressed. My brother also enjoyed his Salted Caramel Coffee Hot Milkshake. Both were delicious and represented good value for money. However, I'd like to address a minor point regarding the closing time policy. As the evening drew to a close, we were kindly asked to finish our drinks. While I understand the need to close up, it would have been appreciated if we were allowed to savor the last sips of our beverages before departing. Allowing customers to finish their drinks, even after closing time, would enhance the overall experience. Despite this, I want to express my gratitude to the staff member who provided us with hot chocolate cups so we could enjoy the last drops of our milkshakes. Her kindness was appreciated and exemplified excellent customer service. In conclusion, our visit to Costa Coffee in Stockport was enjoyable, and we look forward to returning. Additionally, we're excited to explore the Costa Coffee branch in Manchester to see what it has to offer. Thank you for providing a welcoming environment and delicious beverages. I hope that my feedback will contribute to the continued improvement of your services.

Was given a free drink from Costa it clearly states I could have had any size asked for a large n they gave me a medium. I bought large drinks to fill my rewards so expect a large one back.

Lovely staff really nice atmosphere my favourite place to visit after gym

The staff is always perfect and very kind

Very disappointed as I go to Costa Coffee outlets when ever I am out and about, I don't mind the price increase, but don't skimp on the hot chocolate and fresh cream. As well as that, the seating needs urgent attention looks very worn and dirty. Area Managers need to be out and about. I must say the Formby Costa is a credit.

Nice takeaway hot chocolate Only 1 out of 3 toilets available to use

Grubby, dirty chairs, dirty floor, dirty tables.

I love Costa in Southport but I'm afraid I can't give it a high rating because the place wasn't very clean and the toilets could have done with a thorough cleaning. I didn't mention this to the staff because they were very busy

Had a lovely day when I went to Costa with my Mum and Sister, we treated Mum for her birthday and I decided to get a slice of carrot cake with a large chai latte.

Excellent coffee and breakfast options.

You say you delivered my order and I haven’t received it

Like the coffee... Service is always been slow

This place has always had nice and helpful staff inside, able to provide a quick/quality service, but it's always so dirty, the seats are full of stains and the toilets stink!! The people in charge need to have someone to focus mainly on keeping the shop clean and tidy at all times and clean the toilet thoroughly and frequently throughout the day. Beeing busy is NO EXCUSE. How do Macdonald's do it?!?!?

My delivery didn't come but the delivery man came to explain but did not understand him . Tryed ringing Costa but no one answered the phone .

Love the staff and drinks always made to feel welcome

How dirty is this place? Not been in a Costa before, but I thought they would at least be clean. The seats are absolutely disgusting! Hot Chicolate was nice though.

My goodness how everything has gone so expensive! A medium mocca 4.45£ such an increase just two years ago! Well ice cold coffee from shop for me now! 😏

items missing - we did not receive the ham and cheese toastie.

Could do with a good clean, tables gloom ect need attention.

Visited Costa on arriving in Southport. Fast service, great tasting sausage sandwich and a hot chocolate. Staff were friendly.

My daughter, who has autism, visited this Costa on the 24th August. Unfortunately she left her handbag in there. When she realised she returned to the shop but it was closed. There were still members of staff on the premises so my daughter knocked on the door. When they answered she explained what had happened and asked if she could look where she had been sitting. The member of staff was extremely rude to her and told her she could not look and to go away. I now have to change all the locks on my house as her keys and address were in the bag. What a disgusting way to treat anybody with severe learning difficulties.

We ordered to nandos and didn’t receive them

Although I don't live in Southport anymore, I still look forward to going to this Costa because the staff are so friendly and it's always kept clean and tidy. I look forward to my next visit.

Favourite coffee place to go. Staff are lovely and service fast.

Bang on Costa we asked for drinks extra hot and that's exactly what we got as most Costa's make their drinks to cool for me we had toast which nice and brown both sides as most Costa's usually can only do this on one side and we had a bacon bap which was cook lovely and crispy I'd have to say best Costa I personally have been to thanks guys keep up the good work it's appreciated 👍

My daughter adored the panniers. And the muffin was amazing

My order didn’t arrive? Ino it’s not costa fault it’s the just eat drivers they are a joke

This Costa coffee is in bad dilapidation the most shabby Costa I have ever wlaked in , staff are very acomadateing

I visited costa on the 12 march the place looks very grimy tables not cleaned.the toilets were disgusting the smell and the floor in one of them was vile the tap wasn’t working I had my two young Grandchildren and trying to get us out of one toilet into another with hands not washed isn’t easy it’s a good job I carry wet wipes.for the price off coffee am sure they could employ a cleaner.won’t be visiting that establishment again.

I had a lovely cheese chicken toastie and a capuchino. The staff are so pleasant and helpful. I used my free coffee today

I don't usually comment on Costa Coffee shops as I go to a lot of them and it would take me ages. However, we visited this one while in Southport on a Friday afternoon and I was given the best coffee I've had in a long time. Carefully made, not flooded with milk and the star on top in hot chocolate was a work of art. Also really friendly service.

Sausage barm over cooked, was rock hard, seems to be hit or miss when I order.

Ordered at 7.00am. Delivery said 20 minutes but took over an hour. Order was accepted despite no drivers available. Food and coffee arrived cold, with missing items. Won't be ordering again.

Another great Latte and tasty toasted tea cakes.

Driver extremely late and when my food got here it was cold and my drink had gotten warm. Awful service.

I received my order sooner than stated, they ran out of cream but I had a lovely note in the bag saying sorry and they replaced it with marshmallows. I will definitely be ordering from here again :)

A decent coffee and a cake. Staff were friendly and helpful, the store was clean and although it was busy I managed to get a table.

Good food at a reasonable price, I think the delivery should be cheaper but Costa on Chapel street seems reliably good.

Really good staff service was spot on even though they were really busy and the tables were kept clean👍

Fast service and friendly staff.

Love Costa Coffee,staff so friendly and helpful.

The Red Summer Berries Cooler is amazing! Had to get another when leaving.

Busy but still good efficient service. Coffee is Hot not lukewarm. Great.

Took a while as drivers were being found but when one was allocated it eventually came quick

Ordered mint choc chip frostino but what arrived was no where near frozen. had clearly been left to melt. would understand if it was very hot like yesterday that cant be controlled but this had clearly not been made fresh so was less frostino and more milkshake with bits in. ended up having to throw it away

I'm not impressed with this place at all. This place NEEDS A FULL revamp/makeover. I've not seen a coffee shop in such a terrible condition in a long time if ever, what a complete and utter dive...

We ordered four drinks and it come up as delivered however it wasn’t recieved.

Visited it here today loved it xx

Grate place the temperature on my hotchocolate wasn't quite hot enough

Great customer service. The lady was working on her own and it was quite busy but she was very quick with everyone's order and was very friendly.

Nice place for a good cup of tea, will be heading back for another very soon. Edit: Best tea I've had this side of the M11 all the way back in Essex

Staff very welcoming, not too long to be served nice clean shop reasonably priced, good choice food and drinks

Are last visit the place was a dirty. untidy. Flies on food .but went today and a vast improvement

Awful store, had poor experiences here. Central 12 and Birkdale branches much better.

Quick and easy and drinks were amazing

The staff are always friendly and helpful. Good selection of food available. Drinks always nice and hot. Free WiFi . Lovely.

A good costa in southport,worth a visit near all the shops and train station

Large coffee only got just over half filled cup of coffee

My husband was taken ill at this Costa today..and I can't thank Chris from this branch of Costa enough for his efforts to help..Thank you Chris for going above and beyond taking the time to help us in our predicament..you are a star..my Husband is doing fine now..thanks to your efforts..♥️will be back to finnish our coffee's soon..👍..our very best wishes..

Coffee ordered was large and drink just over half filled

Coffee was weak and bitter. Costa seems to have lost a good standard of consistency. Won't be going back again.

I'm a BIG Costa fan as the quality of their coffee is generally great, and here, that is true usually, but... my, the service can be slow and I mean sloooooow. And sometimes it's not as clean as it should be and often the loos are awful. Surely this is a management issue that could and should have been fixed a long time ago? Come on Costa... get it together!!!

Friendly and felt comfortable regarding covid

Eastbank street Very very bad....hattersley Center very very good..bırkdale Very Very good...

Went to Costa today half an hour before it shut and was told we couldn't sit in even tho people in front of us was in the queue wasn't told this! The girl who served me was very unpolite, very rude and threw my change at me, absolutely disgraceful service 😤 avoid at all costs

There's nothing like a great coffee

Costa is IMHO one of the better coffee shops. Good range of coffees, prices although average for coffee are extortionate... its a cup of coffee not a gold bar!

Friendly staff, but the place could do with a good clean

Nice place around town. Staff seemed to be professional and friendly

Good food and coffee. Freindly staff.

Nice clean and quite after all it was 7.30 am, sat on a casual chair al.ist weng asleep with my coffee and Chocolate Pan

Looking very run down. I know the pandemic must be to blame, but not enough staff, tables not cleared, quite depressing.

don't know why this is rated so low we had very good service and a nice light lunch we also had a great offer via there app (there cakes are very good) we will be back

Brilliant service and always friendly staff also the food is yummy.

I asked for a coffee takeout they give me large coffee in a cup it was disgusting expensive and a bacon roll tasted not fresh bacon hard not nice worst service they Kant hear wat ur saying with loud music I simply ask for takeout coffee

Go on a daily basis, staff welcoming, on 1st name terms with them now.