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3.0

Based on 39 opinions finded in 1 websites

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Nº 1172 in 1330 in Cheshire West and Chester

Nº 271 of 298 Other cuisines in Cheshire West and Chester

CUSTOMERS TALK ABOUT DISHES WITH..coffee
Score
OpinionsNoteTripAdvisor393.0

comment_iconOpinions

Cold. No atmosphere. Terrible halloumi sandwich with barely anything inside it. Expensive and won’t be visiting again.

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435shar . 2024-03-25

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Brown toast. Butter. Jam. Or marmalade. Best way to start the day! Lovely super friendly staff. Great skinny decaff cappuccinos.

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SilveryMane . 2023-05-04

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Lovely lovely team, fantastic coffee n brown toast. Really like the bijou jam pots! So tasty, a pleasure to share a simple breakfast with a friend. There’s a real community feel here, lots of regular customers.

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SilveryMane . 2023-03-30

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The staff are friendly enough, but the order point is still broken leading to lengthy queues at the drive through. Eating inside? Too many uncleared tables. Price points are too high. Starbucks coffee is better taste wise. Food is disappointing- the cakes aren’t great. Sorry…

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SilveryMane . 2022-09-23

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Short stumpy little man who had a bad attitude from the word go! Food is bad and overpriced aswell! Also he rides a pedler

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Jamie G . 2022-07-07

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We came for a lunch snack and a hot chocolate, the ham and cheese toastie was awful and looked like a child could have made it and tasted grim. Hot chocolates were not that choclately, not happy with service, price or quality. Won’t be using again. The member of staff that serviced us was also rude.

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alexwZ9773XZ . 2020-10-03

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This coffee chain is known as CostaALot. The service is slow & the place looks grubby especially as there’s not enough staff to clear tables promptly. The food in particular seems overpriced. Other coffee drinkers in our household rate McDo coffee as cheaper & tastier.

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SilveryMane . 2020-02-21

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Not getting right food we ordered a hot chocolate and got a coffee and they switched us on to a different person not knowing what to do I would not recommend this place rude staff

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ultimatel2020 . 2020-01-04

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we thought we would try costa breakfast for the first time and considering it’s a rather expensive menu you would expect amazing food. however for two hot chocolates and two breakfast wraps £17 was ridiculous. especially because the breakfast wraps were disgusting. no flavour, horrible texture and only the sausages provided some kind of flavour and that was vile.

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282lizzied . 2019-10-05

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Sunday afternoon around 4.30 the place was a tip. Uncleared dishes on tables and window sills. Tables dirty and spills not cleared. As for the floor!!!!! I asked at the counter if the tables could be cleaned and was told "we either serve or we clean". The same girl then asked which table to clean and I said all of them. She asked where we were sitting and I pointed out my husband. She apparently said to him "I've been INSTRUCTED to clean your table". I have told her what I think of that comment since I had asked her politely and she shouldn't have needed to be either asked or instructed. I fully understand that things slip when it's busy but then she foind time to clear it all as soon as it was mentioned. That must say something.

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GPB45 . 2019-08-11

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Its so annoying when costa charges £3.70 for a bit of flavoured water then doesnt make an effort with wifi. They jump on the 02 network but it never works. Same happens with the one in town too. These guys are making thosands each day but wont spend a tiny fraction of this on ensuring solid fast wifi. Im trying to work on my laptop but cant do anything now and have to get my coffee put in a takeaway cup grrrrrrrrrr. Such a shame as i like working in coffee shops. So costa. SORT IT OUT

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Jonny D . 2018-07-29

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Have been reading some of the reviews on here. People love a whinge over nothing. I go here most days before and ALL of the staff are courteous, accommodating and polite. The drive thru is open 98% of the time - when it has been closed it’s because of computer issues with their drive thru till. When it gets busy they manage the queues well - much better than McD across the way does! So I don’t understand the negative reviews, the guys behind the scenes are doing a great job and I have yet to have an awful coffee from there. Would recommend this branch of Costa to everyone - the drive thru element is what suits me but the service and quality of product makes it a first choice every time.

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Headandheaaart . 2018-06-16

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Employees happier chatting amongst themselves than serving customers. Why not have more staff making the coffees! The cold drinks are very poor value - sugar water flavouring - at a high price. Use an independent coffee shop, Costa’s coffees aren’t the best.

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SilveryMane . 2018-02-28

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Omg time after time I’ve given this place another chance to see if they change their ways and they don’t!! You will wait n wait n wait while they serve each individual in front of you , it’s like they are teasing you , they know there is a que and yet they work slower than snail pace. They must either get a second machine or have two people working the one ,I’ve seen people in other branches making three or four drinks at same time when they are busy. Just don’t get it.

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soooperman1973 . 2017-12-03

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whenever inside the cafe gets slightly busier than normal the drive thru get closed, which i think is atrocious !!! they also never have the smoothies in and some of the sandwiches. however the staff do seem ok but the actual management of the chain is abysmal.

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564jennaa . 2017-11-06

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25 minutes in the drive through for a coffee....... Cannot get out of the drive through because it’s so slow. Don’t bother and go inside.

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maezy321 . 2017-10-21

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Tables cleared, coffee hot, staff pleasant - what more is there to want from a coffee chain? Plenty of seating outside for smokers and non smokers - enough so that non smokers won't be offended. Toast was nice unlike Mold Costa where it can end...

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C5371VQjohnh . 2017-09-22

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Service is exceptionally SLLLLOOOOOW. Prices extortionate. Nearly £4 for some ice & a water based fruit drink. Floors needed washing. Tables needed clearing & cleaning. Dirty loos. Staff chatting amongst themselves rather than serving customers.

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Eggalegga . 2017-05-29

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Alışveriş için geldik ve kahve içmek için buraya girdik. Kahvenin yanında birer dilim havuçlu kek ısmarladık. Havuçlu kek idare eder,...

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857mehmetalia . 2017-04-08

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At 6.05 pm and having checked on the door and spoke to the Barista was surprised to hear they closed an area off as they'd all ready cleaned up, as I sat down with approx 6 other tables taken I was even more surprised to...

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SydsontheRoad . 2017-03-24

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Had a yummy Confetti cake for my hangover breakfast with an Earl Grey tea. Fab Barista and very clean but busy store. 400+ calories later and I'm happy :)

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amandajane34 . 2017-03-19

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We love this Costa spend so much time here the staff are great ,the drinks are very nice and the food is good a touch dear in price

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steve113j . 2017-03-01

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Top place great food best lattes,staff are friendly work hard I am a regular visitor just put the heating on

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steve113j . 2017-01-27

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Came here for a large coffee order and decided to use their drive drive-in service. We've ordered one Americano (£2.30) and 8 cappuccinos (£20.40). Service was quick and friendly

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TravelReviewer1983 . 2016-12-01

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Dropped in yesterday morning for 2 lattes all we got was very weak coffee with hardly any coffee taste it seemed to be just hot milk, very disappointing.

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Lynne B . 2016-09-13

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Massive Costa fan and my family and I (5 of us) frequent these coffee houses at least twice a week. This particular branch is unfortunately on a downward slide. There are constant minor errors, each on it's own merit is no disaster, but it is...

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DrGalv . 2016-09-11

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For a catch up with my friend we decided to meet here at Costa for a good old hit chocolate. The service was extremely slow. Although the staff were lovely it took 20 minutes of standing in a queue to be served, pay and take...

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sians_small_world . 2016-09-04

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The location is ok. The prices are abit expensive but the drinks are very good. I like the creamy/fruit coolers and the hot chocolate from Costa. Service was fine. If you can get the comfy seating.

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gizmog2016 . 2016-04-17

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We visited whilst out shopping on Boxing Day, the cafe was not very busy, the cleanliness of the cafe was shocking and the toilets were discussing , not a good advert for the Costa brand .

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AllanS502 . 2015-12-27

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Stopped for a quick bite whilst out shopping with my niece and her son. Staff really cheerful and helpful, which always helps. We called at 13.30 and we lucky to get a seat it was very busy. That being said I didn't have to wait...

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caet_61 . 2015-11-11

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I was in a rush between activities and really wanted a quick snack and hot drink so I pulled into the Costa Coffee drive thru at Deva retail park, Sealand Rd. I sat in the drive thru queue that was no more than 5 cars...

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sians_small_world . 2015-09-20

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Just what you expect from a Costas outlet, freshly made coffee and efficient service. Only complaint which marks this one down is the loudness of the music, you don't need it to enjoy a coffee, sorry.

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Simon C . 2015-08-22

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Called in mid shop for a refreshment and even though it was busy we were treated right and the drinks were still top notch. Lovely service.

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Robyn Kate M . 2015-07-02

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Since the Costa closed in the Tesco Home base store nearby this Costa always seems busy. Not as good service or quality as the closed one but still delivers ok. Also quite a lot of outside sitting areas.

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Lyncman . 2015-06-20

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called in for cold drink at close of business, not rushed and drinks were very tasty ...a little pricey for fruit juice

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Ailsa T . 2015-05-13

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Slow service. Had to have coffee in taka way cup as dishwasher broke. Had food served on proper plates don't they wash these. Love costa coffee go most weekends but will not choose this one.

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paulanchris . 2015-04-29

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Often fly through to grab a morning coffee, always great service. I love it when they put my sweeteners in too! :) thank you!

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hotelstayer090 . 2015-03-02

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Visited this Costa on a Sunday afternoon, I've been on previous occasions and always received good service, however this time the service was very shoddy. The staff seemed disinterested and nobody appeared to be managing. The staff were moaning about not getting their breaks and...

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vacationgirl58 . 2015-03-01

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I always seem to end up here whenever I come to the Greyhound Park - must be a good reason for that? Yep good coffee food and a rest from shopping. Sadly I think it is shutting on the 15th March as Tesco were it...

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Stevetkdme . 2015-02-19

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