Costa Coffee in Wychavon

Visited twice this week and Claire is an absolute star! Never stopped working for the hour that we were there while her colleagues seemed to have their phones glued to their hands. Claire is a credit to this coffee shop. She deserves a promotion!

Not the happiest place I have visited. Mince pie mostly pastry ½ empty. Only stopped here as they have a ev chargers, else would avoid on a Monday morning.

Regularly use, sandwiches not M&S, no warning from baristas! BLT was only fit for bin shocking trash

Visitinfg on holiday from Canada. We needed directions to supermarket for groceries, so stopped in for a coffee break. Parking was easy . Restaurant cheerful and clean. Coffee good. Tia was a great help in service but also took the trouble to write down directions for us. All staff were good but Tia deserves an extra pat on the back. Thank you.

Lovely staff. Internet is patchy so can’t work there (which is a shame). This costa has a lovely atmosphere and is usually not too busy. Probably because the internet is bad. 😂

Stopped off for a coffee on the way to Stow on the Wold. Great find as this is a modern smart Costa with friendly staff. Clean toilets as well and empty EV chargers.

Tried to visit tonight to get a couple of cups of tea to take away. Checked app before I visited and shows opening time until 8pm. It is currently 7-20pm as I write this review. They were closed by 7pm and looked as though they had been closed for a while. I saw at least 4 vehicles driving in expecting them to be open. The app shows they should still be open, but opening hours on the door shows they close at 7pm, so either the app is wrong or they have decided they can't be bothered and want to go home early. They often shut earlier than 7pm and just put a note on the door to say shut due to staffing issues (which has happened numerous times in the past). Don't expect this Costa to be open, so might be worth saving your time and go somewhere else. Date of visit: August 2023

My daughter & I like to regularly go here, the staff are so friendly & attentive, the food fresh & hot, & delicious hot chocolates, clean & friendly with a peaceful atmosphere, highly recommend

We stopped to charge our car, great instavolt fast chargers. Costa food fine, but there is no mobile reception at all and no WiFi. (Despite advertised free WiFi on door). Annoying as can't keep track of charge or plan next part of the route.

Young girl behind the counter with pink hair very rude and messes around doesn’t look good mess my order up and when we got it, it was cold ordered three coffees and half empty won’t be coming back up I think you need to change some staff members putting the business to shame

Reasonable espresso although my wife, as usual, chose a small americano which was much too big for her. Passion fruit tarts were quite nice. It did provide a good stopping point on our journey. Staff were efficient.

We felt like we had to write to express what a wonderful costa coffee it is in Evesham, especially when served by Steve he makes us feel very welcome and he is very friendly and accommodating therefore we keep coming back time and time again, it is our favourite costa in the whole of Worcester!

Obviously short staffed but the older lady who was standing in went way beyond the customer service you would expect to see in a costa

Just moved back to the area with work and tend to visit the drive through early on my way to work , have now visited a number of times and always found the staff to be helpful and up to now got exactly what I have ordered and served in the right way tasting as expected, being a very regular user of the drive through this has been a please t surprise as quite often things just are not quite right , not here well done guys .... all of you

I am absolutely disgusted and horrified by the girl serving this afternoon 08.02.2021, who was asked by a customer if her toasted sandwich was cold after it was left on the side for at least five minutes. The girl was very defensive and threw down the kitchen knife she was holding. So rude to that customer that I walked out, after waiting for at longbtime to order. I wasn't going to wait any longer to be served by such a grumpy un professional girl. It was even that busy, just 3 of us on the shop and the drive through que was quiet, but as they showed little enthusiasm for getting the job done service was incredibly slow, like I said I gave up.

We visit this Costa at least twice a week, for something to do in these boring times (just to get out the house) what you receive as a final product is always so hit and miss. Usually the miss! As baristas... are some what supposed to be trained this is clearly not the case. Just two staff members at this store are able to make drinks which I wouldn’t want to take back or request to be made again. I regularly get a flat white... which is NOT a flat white and is a just a wet latte. A flat white is supposed to taste strong. Today this happened and I dared to make a comment and got grunted at a staff member, to be made another attempt which was a bit better than the first offering I was given (paid for twice because the app isn’t working!) and hasn’t been all weekend. my partner also had a hot chocolate which tasted gross due to the milk being burnt. This place is always busy which shows a good business and I can understand them feeling under pressure but the staff are in such a rush to make the drinks and get the queue down that the service and drinks you receive lacks because milk gets rushed through and is served too hot ruining shots. It shouldn’t take 20 secs to make a flat white and for the milk to be heated... in a big milk jug for that matter. I feel that they have staff in the wrong place in the production line. If you have a person is known for making amazing latte milk or frothy cappuccino milk... there is a difference how each milk is created! Then put them on the milk. If you have a staff member who’s quicker at taking orders and generally better at serving customers have them on a till and getting shots prepared. Don’t have someone who’s been there 5 minutes preparing disappointing incorrect milk... knowing full well the drinks could possibly get returned.

Me and my friend came and got a drink today and the lad who served us was so lovely didn’t get his name so can’t give him the credit he’s due they were out of stock of what we wanted but he was so nice...

Visited Costa today, oh dear it was not good. Firstly walked in and hand sanitizer was empty, ordered drinks and cakes (which were fine) but they did not check or ask us to register for track & trace, finally when people left next to us...

Went to the drive through today. Very friendly staff, polite. Slight wait but only a couple of minutes as it was quite busy and there were a few cars in front of us. Lady who served us was really nice and double checked the drink...

4 staff behind counter, handful of customers sitting in, nobody at drive in, myself and one other person at counter, really quiet. Staff were completely disorganised and took ages to get drinks and were really flustere. I use Costa a lot and this was noticeably...

Very large sitting area, lovely decor, not great for allergy sufferers as range of food is not as good as others in town. Costa in Tescos and Bridge Street offer a better allergy range.