Costa coffee in Preston

Just to update the reviews.....this is by far the best costa. Staff are friendly..chatty...thorough...polite...remember your order when you go regularly....the place is clean and always tidy. This is not the same costa as the 2020 reviews.....all the staff are a credit to themselves...each other...the manager...and the brand.

Visited for a nice drink & got good service along with a nice Latte to takeaway. Atmosphere was reasonable considering the pandemic. Yes I recommend.

Fullwood central Thursday 12 November 2020. we have been twice now same woman at both occasion one of the rudest woman i have met in my life her attitude was disgusting they made error in my order she have no idea of courtesy when she talk point the card machine at the sky it was impossible to see the screen and she said LOOK AT THE SCREEN when you asked her to be polite she becomes more rude .she should be severely discipline or never be allowed anywhere near any customer she spoiled our afternoon with her nasty attitude she was not wearing a mask and she definitely spoiled the brand like costa honestly not coming back to these place because of her ever that’s for sure.SHE DIDNT ASKED FOR SUGAR I ASKED HER FOR SUGAR SHE THREW IT ON THE TRAY HAD TO ASK FOR A STIRRER SHE WAS GETTING ANNOYED BECAUSE I WAS ASKING FOR SUGAR AND STIRRER SHE TOUCHES THE STIRRER WITH OUT THE GLOVES AND THREW IT ON DIRTY TRAY. I am sure shes not following a normal costa policies on reducing corona virus transmission.goodbye costa not returning back here

The lady I talked to was rude and and cut me off before I’d even said my first order (in the middle of the order she said “oh my days!) like we’re ruining her day ordering.

As the reviewer before said I was put off by the rude & entitled staff who frankly can’t be bothered. Miserable faces and I tried to ask them where to stand. One turned nasty as I couldn’t hear very well. Get some new staff

I decided to give Costa another chance having been a regular customer up until lockdown. Even up until then I had been annoyed at the price of a coffee increasing by around 30% over 3 or 4 years. Their food is expensive too for what it is. I also found during lockdown that small independent retailers offer a far nicer cup of coffee, Costa's coffee is just average. I arrived today at 12.10 pm and with just 3 people ahead of me in the queue thought I should be served fairly quickly as there were 3 staff on. Almost immediately one of the staff disappeared, it was clearly her set time for her smoke break. By then the queue had not moved and 3 people had joined it. The people in front had ordered 4 iced drinks between them whish take an age to prepare, and they got one wrong so had to redo it. Meanwhile smokebreak girl grabs a toastie and leans over "just put that in will you." I waited 25 minutes, and my requested "extra hot" coffee was only warm, they had not taken notice and I ended up with their standard offering, which is why I ask for extra hot. Having finally got my coffee and overpriced toastie I went to sit down and noticed smokebreak girl just finishing her toastie and enjoying her cigarette. Eventually with the queue having disappeared she decided her smoke break was over and she could get back to help the other two who had been slaving away while she took her essential break, which clearly could not wait until things were quieter. Young lady, if you are reading this , you have sealed my fate with Costa everywhere, I will not be returning.

The staff are really kind and helpful, and are really nice to small children. The toilets are clean and the food is great!

Great friendly staff. Always helpful and professional, with the human touch. I can always Park up and ring in my order. As I am disabled, I usually cannot walk into the premises, but these people make things seem like nothing is too much bother. Under new management folks, so the original managet who was most unobliging has gone. The new manager is like his staff, so helpful, friendly, professional and very personable. Thank you all, you are a credit to Costa.

I ordered Summer berry drink for a take away, the staff who was making the drink over filled the plastic cup which got slipped but she managed to get hold of it The cup was sticky but I managed to get some tissues . While walking home I realsied the cup was leaking and was all on my clothes I would say a very bad customer service

Popped in here for a coffee one morning. Staff were great and there were quite a few folk in, despite it being early. Comfy seating. Great view for people watching. Not a very big car park though and sometimes it's a little difficult pulling out on to Sharoe Green Lane due to traffic. But otherwise, well worth a visit.

I take my dog for a walk along garstang Rd to get him used to the noise of traffic as he is only 6 months old and stop off at Costa for a coffee this week they refused to serve me at the door as I can not take the dog inside which I totally understand I don’t think it would of been any great hardship to take my order of one cup of coffee at the door and bring it to me as they have always done this on the occasions I have visited the shop if it is not company policy to not serve people at the door dont serve them one week and refuse to the next week stick to the same rules all the time not only was it embarrassing being turned away it was very disappointing the ladies where hardly rushed off there feet as they where stood around at the counter talking !

Have visited this Costa several times, and have never been disappointed. Good coffee, good muffins and friendly with good atmosphere.

This Costa is a shining example. The decor is clean and funky. The staff are very friendly professional and fast. Tables are cleaned quickly and the cafe has great feel to it. Congratulations on such a great Costa!

It has made a big difference to the area having a nice coffee shop here, having somewhere to sit and enjoy a nice coffee or pot of tea without having to go into town. The menu is like all other Costas, decent range, normal coffee shop prices and good coffee, and you always know what standard it should be. The interior is nice, light, comfortable, with a variety of seating types and table sizes for different purposes. There are also quite a few power sockets for sitting and doing some work or revision. The staff, however, really make this Costa special, they're always friendly, and make an effort to remember faces making this a really pleasant place to get a coffee.

By far the best coffee shop in Preston together with the friendliest staff, a great combination that keeps people coming back. Staff take the time to make coffee the way it should be made including flat white which most coffee shops fail to make properly. If you want a coffee in Preston go here.

This fairly recent addition to the local facilities is great. Excellent staff, quick and friendly service and quality products. Just the place for a coffee with friends and family or to meet business colleagues.Love it.

Handy place to visit , excellent service, very friendly staff and good snacks Well looked after, kept clean and tidy , staff doing an excellent job Keep it up!!!!

A warm welcome and good coffee awaits.

I have visited here a number of times since it opened, you always get great service weather to eat in or take away. The old vault room is quite quirky bit of a squeeze for 3 table to be in there. The coffee is great but Costa is a bit pricy I recommend getting one of their loyalty cards you can get some great savings with that if you visit often.

Just like any other Costa just a little more quaint the place it's located is not the best on the corner of a cross roads just down from the hospital so busy traffic and the car park is tiny very awkward to get into and have to cross busy traffic to drive in if could avoid it's the best more of a coffee house for hospital staff

Costa opening on a busy corner near the hospital made me think of accidents however the parking is very well thought out, the outside seating area is clean and is pleasant. Inside is welcoming and the usual costa coffee is served plus it's an ideal meeting place

went in for a late lunch, ordered our coffees and 2 tuna panini's which were toasted but not enough as they were cold in the middle.

Hooked up with two family members for a coffee, bite to eat and conversation. Costa have captured an ideal location in the heart of Fulwood. Plenty of comfortable seating available, the staff are friendly and most importantly the food/drink was great.

Been in quite a few times since opening Good coffee , friendly staff and kept clean and tidy Handy location Ideal

This used to be my bank so I was curious to see what they had done. The decor is good and well put together, the staff are professional & friendly and most importantly the coffee is not bad at all provided that you ask them not to put as much water into your cup. There are outside seats too but it was a little cold outside for me but will be ideal during the summer months.

Really like Fulwood's new costa coffee. First visit went well. Lovely, helpful staff. Yummy hot chocolate and lemon cake. Outdoor seating too. Stylish place incorporating the vault door from the previous bank occupants.