Costa Coffee in Kirklees

We went to costa New Street branch in Huddersfield, drinking chocolate was fantastic. I had forgot my bag, the lady who cleared our table sore it and put it behind the counter. I would like to thank her very much.

I ordered a caramel latte and there were no caramel in it

Drink was really cold like was made at least 45 mins before delivery

We had latte and a chocolate and a biscuit and it was very good one of the best I've had

All areas walked through appear clean!

I had an injury to my hand, and the staff couldn't be more helpful. Insisting my wife and I find somewhere to sit and carrying everything for us. Many thanks.

Grumpy moody staff. Wouldn't recommend.

As always coffee tastes good. There is no service to speak of as the drinks aren't brought to the table. Prices are extortionate

The Flat White & Lemon Muffin is my pick me up

Quite a racist bunch if I say so myself. Gone downhill since change of management. Very ill mannered new staff. Pathetic service. Never seen anyone kicked out for eating food purchased from elsewhere apart from asian men with beards. Only conclusion - Racism/Islamaphobia.

Do not buy their croissants. I was told they were fresh and that was far from the truth! Don’t lie to your customers! Never coming there again.

The food was cold and the coffee had spilled all over and cold also... Need a full refund as it was shocking

the delivery driver was very nice

Paid £10 for a hot chocolate for it to come 3/4 full?

Very friendly staff and hot milkshake is tasty flavour are delicious definitely coming here more often

I ordered this as a surprise for my husband to his work , I received two calls from the delivery driver to say he could not find the address can I have a refund asap thank you

The foam of the cappuccino wasn't acceptable.

I ordered a medium hot chocolate (ultimate blend) to take out - unfortunately I only opened the cup after getting out of the shop. It was only half full. There's no excuse at all for this. The staff weren't concentrating on anything as they were too busy with their own conversations. My first visit to the Huddersfield Costa, I won't be returning. This is my regular choice of drink and I've never received a half cup before!

Been coming here for some time but lately have noticed the service gone bad. On one occasion have ordered some coffee and a toast, been served with a long hair on the plate, when made them aware of that there was no apology made or offer to make a fresh toast, just asked me if I’d like a plate?! Alice needs to go for some customer service skills training, constantly looks down on you and makes you feel unwelcome. No please, no thank you, no sorry. Won’t be coming here again

Delivery perfect. It’s about week 8 when Costa New Street doesn’t provide sugar. Very poor at the cost that you can’t have sugar in your coffee

Very pleasant delivery driver. Very professional and efficient

Great service. Ran out of something we ordered but sent a substitution along with a little note.

Nice atmosphere on a cold rainy day. Good coffee as usual.

WRONG FOOD DELIVERED. TYPICAL OF ANYTHING OFF JUST EAT NOW!! I AM VEGETARIAN AND GOT A COMPLETELY DIFFERENT MEAT OPTION!!

I have to say it was the lovely staff that made my visit so enjoyable. Chatty and friendly and happy to help with my app-tech issues! I didn’t catch their names unfortunately-Saturday afternoon staff.

They are an 🇮🇱 company, boycott them Prices keep going up! Hardly any tuna or cheese in their panini, they are scrimping. Not a very diverse company !

2 items missing and no way of contacting the restaurant.

Nice to sit down and relax after shopping. Nice coffee but on the expensive side.

I usually enjoy going into Costa coffee shops. However this afternoon, although the cake and coffee were up to the usual excellent standard, the ambience was not. There was a peculiar smell when I came in and its very hot although its not very hot and it's wet outside.

I wouldn’t visit unless you’re fancying a trip to the literal surface of the sun. It’s boiling inside as the air con is broken and has been for MOTNHS. Staff look like they’re literally dripping with sweat it’s just miserable

Fantastic delivery driver! Rang to confirm drop off point

my food came on time and it was very nice, I had 2 pizzetas and 2 lemon tarts, thanks.

Terrible customer service staff couldn't be bothered attitude luke warm coffee did replace with equally luke warm seats mainly taken up with students doing work on laptops

Called in for coffee. What's happened to the nice coffee shop. Staff abrupt. Dogy dealings going on. Wrapped glasses on counter filled with syrups and asking for £5 cash only. Also a tombola. Being bothered at table for raffle tickets. I go in there for a relaxing coffee not hassle. Absolutely ridiculous. Head office need to see this.

The cookies are 2 months out of date

2 cups completely broken and coffee empty

Wrong order brought first time . Coffee was 3/4 full be nice to have a full cup .

One of my drinks was not what it was supposed to be. Ordered a red berry cooler which I’ve had before. It’s usually thick and cold but this is runny and just pure juice no ice or blended anything!

I ordered and paid for 2 millionaire shortbreads but only got one

The store was closed 2 hours after their opening time. So had to use the drive through. The staff member was very abrupt and rude with a lack of passion. Items where missed that we had order and had to reorder an item.

Comfy seating, good atmosphere.

Dirty cafe, broken plates and poor coffee

This shop doesn't have any normal syrups only sugar free and the staff are slow and they are too busy talking amongst themselves instead of taking orders in 2 out of 10 is being gracious.

Lovely Costa branch, service is wonderful and always helpful, inside kept clean and tidy

Recieved order cold and tasted gross

Hot chocolate was tepid and watery cakes were stale

1 wrong drink.. 2 wrong deserts

Staff are not helpful, I couldn't believe they put me the cup and the sandwich on separate plates without a tray expecting me to keep going on and off to my table for each individual item!! When I asked for the tray they looked at me as if I am asking for something unusual then they brought me a wet tray for me to put my stuff on, without even tissues which are lacking on the central console!!! Finally go for the toilets... dirtiest ever seen in Costa. Bottom line, if you are going to this branch expect a grumpy poor service with unhygienic toilet. I wish someone from managers or owners are looking at the reviews here.

Driver didn't come to flat front door and made me walk down and collect it . Don't see why I been charged 1.99 delivery when he can't deliver to the door

Decent Costa coffee, friendly staff and as usual consistently good coffee

Coffee was cool but that doesn't bother me I don't like it red hot

Costa coffee is the closest coffee shop to where I work so I’m in there quite often. The drinks are always perfect and I never have any complaints. However, the place is not clean at all! The toilets are disgusting and there’s always a queue because they’ve locked the door to one of the toilets. This should surely mean that they should be checking up in the other toilet more often? However, the state of it shows they don’t do this and it honestly ruins the shop! There’s also a hoover and a cleaning caddy left near the toilets but don’t seem to be used very often.

Not impressed that all unoccupied tables had not been cleaned after previous customers had left, I had to go to the counter and ask for the table to be sanitised. Then when hot sandwiches were ready I was called to collect them from the counter, I also had to ask for serviettes as they had not been supplied. Sorry to say that was not a very good experience that day.

Paper takeaway cups only ,tables not wiped, no plates ,teacake served in paper bag. Not Happy

Great service and great selection of sweet treats.

Outstanding taste of coffee!! Will definitely order again!

Nice coffee friendly staff who listen unlike leeds road one

I come here quite frequently and always experience great service, recently they have had a few issues with stock levels but what companies haven't?

Marvellous place whether your vegan or a sausage sandwich person theres something for you Plus you can plug in and still carry on working over coffee and a snack

I’m appalled and disgusted to have witnessed bullying behaviour today at costa. It was busy, out of the 3 baristas only one was making the drinks and then serving them to the tables, as they were running behind. It seemed like she had no help from her colleagues. The lady who showed the awful manner towards her colleague has a European accent, so if you are at costa please be aware of her. She should not be allowed to behave in a manner that that is unacceptable with any colleague or customer. Such behaviour should not be tolerated. I rang costa to complain about the behaviour I witnessed, I hope action is taken against her. I was deeply upset to see such open bullying behaviour in a public work place. Not acceptable!

Staff wasn't listening properly to order had to repeat twice. food and coffee was nice

Delivery asked for a tip shocked never had that before Drinks were great

drink had leaked so only half of it was left

Great coffee, plenty of space in the coffee shop upstairs, make work by all staff.

Smallest sandwich ever.. Best place to go if you want to spent alot and receive very little..

Staff are always friendly and service is ways sharp - what more could you want from Costa :)!

Lovely coffee and pleasant staff.

Why do I bother ordering a large if your just going to send a medium in a large cup?

Convenient location in town centre near to bus and train stations. Indoor and outdoor seating

I asked for coffee in my iced coffee and they was no coffee very disappointed

Friendly driver, with superb communication. Thank you

Called in here for a brew before a meeting. Service was quick and friendly and there was the usual offerings available.. Air-conditioning on a warm day too, which was a bonus.

Over priced coffee and food nor the best

Nice place very quiet lots of seats

Always love a costa good value very nice

The breakfast wrap is much better than I expected from Costa, well balanced and perfectly hit the spot!

Lovely panini & Frostino fromnthe Costa girls💕

Usually very good - food is always fresh and nice and delivery is usually within the timescale allocated: today I had an item missing from my order which is disappointing- refund for this item requested via just eat

My order got mixed up but the delivery driver couldn’t have been nicer about it and quickly fixed the problem 👍🏻

No Carmel shot, and chocolate dust when I requested not to have it on my cappuccino:-(

Friendly staff, quick service, coffee good.

Everything was great ! All packed lovely and organised Delivery driver lovely !! Only thing was my toastie went cold - so it had to be reheated

Burnt and cold toastie and and missing straw for my iced latte. Won't be ordering again

The staff are simply rude, unbelievable

Rude staff, and doesn’t wear face covering

The delivery took so long that I was close to ordering from Starbucks.

I asked for oat milk in my coffee and whoever made it put in cows milk.

Good but a busy time to go really but overall experience was good and efficient

I used the drive thru. They got my order right and the coffee was nice and hot.

Disappointment my coffee was missing the coffee in it🙄 and I put a reminder on the notes too

Amazing food and drink so coming back

Friendly staff, quick service, my Niece loves coming in for a Ruby hot chocolate

The most perfect salted caramel frostino!

Didn’t get the sandwich, £4.25. Would like refund.

Frappucino was delivered squashed, with no cream on.

Sooo happy Costa is finally on just eat!!!

lovely staff and quality coffee

Superb customer service and helpful staff

Beautiful Latte fast delivery was lovely and hot when it arrived 🙏

Toastie is really cold and I don’t live far :( and no chocolate sprinkled on my hot choc!