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3.5

Based on 19 opinions finded in 1 websites

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Nº 242 in 308 in Eastleigh

Nº 41 of 49 Other cuisines in Eastleigh

CUSTOMERS TALK ABOUT DISHES WITH..coffee
Score
OpinionsNoteTripAdvisor193.5

comment_iconOpinions

Took a bit of time to get in but that’s to be expected as its a weekend after all and generally places like this are going to be busy. About 5 minutes we put are orders in. We ordered a medium caramel frappe with no coffee but with cream and a medium latte. Took about an minute for are orders to be made which is good we then had are drinks the caramel frappe was ok and the latte was ok but the quality of the coffee wasn’t good. when you buy coffee from a coffee place you’d expect it to be good for the price but sometimes you don’t which goes for Costa as you pay a fortune for drinks and you’re expecting for them to be good and they are not when it is anything with coffee but everything else is fine. It is a shame that it’s the case but you’re going to expect that coffee made from an iconic brand would be good but Costa is the exception to this. I’m sorry that I’m saying this but it’s true

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Animefan1700 . 2023-10-01

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Went there on the 18th of December 2022 with my dad We got in not a big Queue and we ordered two Toblerone lattes and the person at the til after we ordered said that they have ran out of cream at the end of us ordering them which is fine but you should be notified before you tell the person at the til what you are going to be ordering. After we ordered we got them about 2 minutes later which is good we had a sip of them and they didn’t taste like Toblerone at all they tasted nutty but not what a Toblerone tastes like we weren’t happy. After I had drank my one I had a terrible stomach pain which lasted for 1 hour and 45 minutes. I wouldn’t recommend getting the Toblerone latte from costa I would advise getting a Toblerone and make your own coffee and put the Toblerone in

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Animefan1700 . 2022-12-18

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Web page said "opens at 0630" arrived at 0646 and its closed. Apparently opens at 7am. Please update your Web page!

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CMJ0101 . 2021-06-02

MORE AT TripAdvisor

Just like the majority of Costa Coffees this one is also well presented with efficient staff. Good seating and clean tables added to the very good experience.

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freddiedoncaster . 2020-05-24

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Forget having a peaceful conversation with friends because the place is like a creche in the morning. I think that the cleaner was also on holiday because the place wasn't clean and tidy.

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Bill B . 2019-11-07

MORE AT TripAdvisor

I was out with my baby, young son, husband and dog and thought we'd stop for a drink. As we had the dog we had to sit outside but there was no non-smoking area outside. Initially there was no one smoking but quickly there was someone in the pedestrian arcade area (which surely should be no smoking?!) and someone outside in the front seating area smoking. So no where to get away from it. We cancelled our order and left. Got a cake from the Co-op and went home for a Tassimo Costa. Much cheaper and a more pleasant environment.

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DrEB01 . 2019-10-06

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I am local and use this Costa a lot....but in my opinion the coffee quality seems to have dropped at leat the cappuccino. Shame really as the staff are friendly and every thing else is ok...except for this gem:-Got my toasty back only toasted on one side! Apparently you need to ask to have both sides toasted....ummm Really?So:-Staff 5*cappuccino 1*toasty 0*The local garage with a Costa machine suits me better and it is consistent with its coffee 3*....Enjoy.

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unicorncat . 2019-08-26

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Just been to costa in chandlers ford. Victoria and Naomi were friendly and welcoming and my coffee was perfect. Costa not only serves the best coffee...(other drinks available)... the staff are fab. 10 out of 10.

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Andez186 . 2019-08-05

MORE AT TripAdvisor

Visit here often. I always aim to add a positive if I have any negative comments to display. The negatives being that it's the same items not available and more attention is needed in keeping up with the clearing, and cleaning of the tables. I appreciate it's an extremely fast paced environment, however with the profits Costa make, maybe consider investing in an extra team member for such a task as it is becoming a regular vision, making drinking in less appealing. The last one is less of a complaint as I choose not to eat the fresh pastries, but more a suggestion.I often see flies milling around and it is unappealing.That said. I do very much like how efficient the staff are behind the counter, the good system they display, keeping to their own section and their product knowledge when I have a query. All very cheerful staff, even during busy periods. Some of the above are my personal experiences, that's not to say this branch of Costa is like this persistently, purely things I have noticed during my numerous visits.

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alkrct83 . 2018-11-20

MORE AT TripAdvisor

Nice place to meet and nice coffee. Food is pretty standard. It doesn’t offer nutritious drinks such as smoothies which is a shame.

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DidemWtsn . 2018-08-27

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There's nothing wrong with this place but it is ultimately a coffee shop - if that's what you're looking for this one is nice enough. I have never known it to be unclean and I have been a few times now.

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laurag472 . 2018-08-18

MORE AT TripAdvisor

We live in walton on Thames and wow is this costa better ! There are plenty of tables and space and the staff are great! Thank you!

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TillyTilda . 2018-04-06

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Popped in on way to work for a quick drink. Good customer service and quick. No complaints. Parking is in the local arcade shopping area or behind the co-op next door.

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Fordy2014 . 2018-03-22

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Not the usual Costa standard - all the tables had not be cleared up and they could do with a wipe over.

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Chris J . 2018-03-03

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Typical Costa outlet, service marginally improved since last visit with staff actually engaging with customers. Still a problem with the companies crazy notion of saving the planet by not offering napkins at point of service or on the service trolleys. unless you specifically ask for them, you are fortunate to begrudgingly get one. Better to save the planet by charging for the takeaway containers. Costa should seriously review their policy.

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peterjp57 . 2018-01-06

MORE AT TripAdvisor

A great venue for Chandlers Ford, it is what we needed. Very clean and comfortable, quick service and fantastic Coffee. Well done.

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X9429JZmikes . 2018-01-01

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Visited before hopping on the ferry to the Isle Of Wight. Friendly staff. Good service. Clean Costa. The lattes were hot and tasty. My sister was given her soya coffee without any issues. Would use again.

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emmaj1986 . 2017-11-26

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Shortly after 8 am visit for a catch up with a friend before work.

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Tim121home . 2017-10-13

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