Costa Coffee in Brighton and Hove

All the staff are so friendly and welcoming I love coming here I visit at least twice a day once in the morning for a coffee then in the after for a ginger lemon or red berry tea it’s like my second home , the service is quick and it’s a very clean place this is definitely my favourite Costa I’ve visited in Brighton

Excellent place to take a break. The staff are always really friendly even early in the morning.

We had breakfast in 2 days here. Everything is perfect.

Excellent coffee and service Brilliant surroundings.

Wrong cake sent, bacon was rock hard as was the bap very disappointing as I spend each day with costa

Haven’t received item, item hasn’t turned up

Good coffee. Didn't have any cookies, this was about 10am.

On holidays from Ireland.. passed a lot of coffee shops to finally go in to Costa.. have to say coffee was lovely and the staff were extremely nice hence I went in every day .. spotless clean

Lovely coconut latte before going home from holiday

Good appearance when entering and well laid out inside, I’m in a wheelchair so these things matter. The coffee and food was good, would recommend.

By far the best costa in Sussex. The staff are always so nice. We pass so many other coffee shops to go to this one. Always clean, tidy and even a tad cheaper than my local costa. Amazing.

Great choice of plant milks and I got a vegan chocolate brownie thingy which was exactly what I needed at that particular moment in time. All the caffeine all the sugar. I left feeling absolutely wired. Staff were super lovely and down to earth (which has been my experience in all the Costas I've been to tbh never had bad service)

Extremely rude unpleasant staff. Serious review needed into the training and management of staff, would never return. Poor quality drinks. Normally Costa is good, but this visit put me off. Shocked to say the least.

Food & drinks good as always but the blonde barista unnecessarily rude and grumpy tone ruined atmosphere and made me feel bad. Didn’t feel like a very welcoming environment. Felt a bit singled out as I saw her smiling and being pleasant with other customers. Such a shame cos I love a costa.

Great refitted shop. Friendly staff

Polite staff.. next to the beach ..

Popped in for a quiet drink. Lovely friendly staff, clean environment and pleasant

Simone is the biggest asset to your company, so lovely and polite and kind and after 3/4 times coming in she remembered my drink! Every morning she welcomes everyone with a huge smile and makes a fantastic caramel latte with coconut milk and an extra shot. Best costa in Brighton

Amazing, cozy brilliant customer service, i was holding alot and the lady kindly gave me a bag which i was really touched. She upholds this shop!

Ambiance cosy. Choix suffisant et très bons croques. Café super. 😍

Had a hot chocolate 🍫 😋 and hog roast toasty very nice would recommend

My favourite coffee shop. A series of refurbishments have left it more modern but less cosy than it used to be but I still keep going back! Friendly staff and always great coffee.

I had a coffee in this excellent and cosy cafe; it was spotless and quiet, so I enjoyed my coffee break 😍☕☺️👍🏻👌🏻

Clean coffee shop in the town centre. Seating available when visited.

Always clean and Tidy. Staff friendly and hot chocolate is yummy

A very handy place for a rest and drink after several hours of walking around the "Lanes"

Can you update closing time online for Bone st. it says till 6pm and i came today to grab coffe and on the door says 5pm .not happy when you fancy a 1 of favourite coffe and shop is closed

I actually go to this branch because of how lovely the staff are.

Cakes and tray bakes were well-stocked but poor selection of lunch items- everything in the Christmas theme and nothing vegetarian. Ended up getting Costa instant porridge, only to find out was full of sugar (even though they offer honey with it). Can't fault the service though, friendly and fast on busy afternoon.

Stopped in for Soy Hot Choc, tables left with glasses and food, staff incoherent mumbling. Drinks were ok but another costa with low customer service and standards. Normally I go independant cafes but just a random stop by tells me avoid costa. Its okay nothing special could be a lot better with some smiles and cleaning.

Yes, it's a fine little establishment. Would definitely like to go there again 😊 💚

Met friends here, centrally located, plenty of seats, although at 12 in the afternoon they had only one sandwich left and three small portions of sausage roll, not good enough.

Lovely service from a young blonde lady always smiling and greets you as soon as you walk in

friendly girl gave me this and a coffee too. this on picture was made by someone who knows exactly how to make it perfect. amazing 100%

Staff are great,quick and efficient service

Helpful staff, no atmosphere here though

I drink Tea, but my Daughter and Mum both drank the coffee. I was happy with my tea and they were both very happy with their coffee.

quite loud and busy as you would expect most costas to be

Very good service and friendly people

Only thing was toilets were discusting but food and drink and customer service was great

Very nice to sit inside again. The staff were very friendly, it was clean but I only got half a cup of coffee once the froth settled! Disappointing!

Good coffee and cakes. Could do with repainting as the old paint is flaking off.

Classic coffee, no complaints. The pricing is generally dear but to be expected from a company like Costa. Nice setting, just probably the last coffee shop in Brighton worth going to.

A small coffee shop but nice people working.

Nice friendly staff works well in lockdown

The blond lady who works in the morning is so lovely and friendly. Always in a happy mood and makes a good cup of coffee :)

Limited stock but unfair to judge in present climate

Staff are always friendly, cheerful and helpful, exceptional customer service

I am a "regular" costumer at the Bond Road's Costa. And to be honest, that is one of the best coffee stores I have ever been. The costumer service is fast, productive and with a very high quality of coffee and food. The team working there is always smiling, happy to serve and very polite, wich shows from them very high standards of profesionalism and passion from what they do. Thank you very much for all!!

Really friendly staff, quick service!

El café latte que servían estaba muy bueno. Además, el local dispone de bastantes mesas y está equipado con varios enchufes para cargar el teléfono móvil.Su personal fue agradable en todo momento.

I always receive excellent friendly service here! One of the better coffee chains in Brighton.

Very friendly and a quick service.

Costa always nice, yesterday good lunch deals for 5 quid! Great staff always

Always love a good Costa but as we all know they can sometimes be a bit packed. If you a true coffee lover I think small batch coffee is better.

Grest veneue, really central, super helpful staff....👍

Good social distancing measures, and friendly staff

Always enjoy my visits to costa

Great coffee as always and lovely refreshing coolers

It's a Costa you know what you will get on a visit, but this one has chairs outside which are welcome.

Great the shop has opened again after lock down. This place has been missed for along time. As usual excellent coffee and nice pastry treats. Although it's following social distancing rules, the atmosphere is relaxing. You can even sit in again to relax and enjoy your coffee. Highly recommend a good coffee shop like Costa Coffee.

Terrible Service, tables cluttered with cups, glasses and plates.

Got taken here by a friend, and sat there seething. Its a chain, owned by Coca-Cola Company and the coffee isn't even that good, just go to Smallbatch & get a proper coffee from a proper barista and support your local markets.

Fast efficient service and the special Christmas offerings were very good

lovely hot coffee. staff very pleasant

Great coffee shop and excellent service

Love the Costa cafe's but staff are never friendly.

Really friendly and helpful staff 🙂👍

Good location at town centre many sit can help u to recover tired

Didn't go there. Went to 1st recruitment services upstairs.

Lovely friendly place for a piece of cake n coffee...

Nice and clean even when a bit busy. Would like the latte glass to be a bit cleaner

Costa Coffee in this and other locations let themselves down badly by serving stale pastries such as croissants. Nero's always serve fresh pastries, so it can be done. It is only about having the will. I have always found the staff pleasant and friendly, however.

Great place always for my peaceful afternoon. the staff is always friendly

When I saw the multicoloured haired man child behind the counter who was clearly incapable of managing his own appearance, I had doubts. I pushed through and ordered a coffee only to find it was both burnt and the incorrect order. I guess you can judge a book by its cover because I was spot on.

Best costa there is for sure. 100% of the staff are lovely and friendly. My regular.

Hands down the worst Costa I have ever been in travelling round the country Were too busy joking amongst themselves to serve customers and when tgey did we wished they hadn't bothered Asked for a medium salted caramel iced latte... got served a plain small iced latte My husband asked for white bread toast for our 'fussy eater' son... Got serve brown bread toast with seeds or 'bits all over it' as our sons pointed out. Might as well go in and ask them for 'whatever they feel like serving' at 'whatever time they feel like' serving it. As I said .. Worst one I've ever been in :(

Hot chocolate never lets you down

The best coffee I have had in a Costa in a very long time!! Well Done!! 😀👍🏻❤

Nice Costa. Do filter coffee as well as expressed coffee. Usually have newspapers available.

Nice space to pop in when in lanes area not to busy

Coffee awful , barely warm ...toilets disgusting

Costa coffee is good everywhere. It opens quite early and closes arround 7pm which is convenient

Can't beat a cheeky Costa! Better than Starbucks

Good service, and excellent Air Con. Really cooled me down on this hot day!

Good service with polite and helpful staff

Always reliable for a good coffee. Make sure to use your rewards card

Staff know their regular customers well. It is a somewhat relaxing environment. You can see that there is tension amongst team members, you don't need to look too hard. You can also sense management and staff are not aligned & manager is not in control/slightly erratic. Staff can sometimes be overheard talking negatively about some customers.

Entró en Costa para tomar una bebida rápida y sentarse, ordenó 2 bebidas, que nos fueron entregadas incorrectamente, y cuando pedimos cambiar una (bebida a base de chocolate hecha sin chocolate), el personal puso los ojos en blanco y lo cambió. a regañadientes, nos sentimos demasiado incómodos como para pedir que se cambiara el otro a pesar de pedir un chai latte caliente y de que me dieran té helado. No va a volver

Love the new app. Can see how far I have to go before I earn a reward. Plus food is always excellent and consistent throughout all branches of Costa Coffee

Very poor service at lunch time today. Staff were misserable, rude and extremely slow. All the tables that were free to sit at had dirty cups/ trays on them and didn't notice them being cleared in the time I was there. I'm only giving two stars because the coffee tasted good.

I can't believe it that I have found a piece of sugars paper in my coffee and it was obvious that they haven't washed the cup. I had a bad feeling because unfortunately I have found paper until almost I was finishing my coffee that I saw the paper . So disappointing of their hygiene.

Brilliant as usual with friendly and helpful staff

Always great service and really good coffee made just how I like it. It's my new favourite Costa, and they have a great team here. Lots of fun, easy going, very friendly.

Very quite location and lovely staff. The shop is really really cold tho.

i found the place really nice with a good atmosphere and the coffee was quite good! I hope to be back soon in this nice little shop

Five of us went to Costa on Bond Street in Brighton for coffee and a snack. Quick and friendly service. Coffee was good.

Amazing food and drinks definitely my favourite cafe. Can be a bit pricey but worth it as it tastes amazing

Entramos porque, en teoría, había café estilo italiano. Pedí un expresso y no se parecía ni de lejos a un verdadero italiano. También pedimos chocolate caliente y parecía más bien agua con ColaCao. Decepción total.

Tiny shop, normal costa choice. Used the bathroom and it was not an experience I would want to retell, I would have rather wait and go somewhere else.