Costa Coffee in Dover

The shabbiest Costa that I have ever been in. All the chairs have rips, holes or stains. With so much competition they need to sort this.

Nice spot for a costa. Could have been better closer to the beach, however coffee is what you'd expect. Food is often let out for to long, other then this, no problems.

The internal decoration is getting a bit tired and worn now. However the food and service is good and the staff friendly and helpful.

Love this place great people and company

quick stop all good as you would expect.

Very nice people very good coffee and cakes just on holiday

Great taste, pleasant staff. However the front of the shop outside needs to be attended to as it is looking tatty.

Just had a coffee no score for the food

Could do with a refurb ,the out side of this place is really scruffy ,all the sign is rotten no colour hard to tell it's a costa

Staff very attentive considering staff illnesses leaving them short, still full of smiles and politness

Lovely coffee... better than Starbucks

Disappointed, looks shabby on the outside and inside not much better. Staff not welcoming or interested, drinks OK. We went to sit on chairs and found them filthy stained and arm coverings worn away.Most unpleasant. We went and found better chairs. Place needs a refurbishment. Disappointing.

Outdoor and indoor seating areas. It's a Costa coffee house. Nice place to pop in but as with all Costas expensive if you make a habit of it. If you enjoy Costa it's a half decent place to sit back with a coffee and watch the world go by.

Brilliant coffee served by excellent customer service skills felt warm and inviting. Cleanest Costa I been in for ages. Just wished the price were cheaper as you can get a fresh coffee just like in Costa at my corner shop made with fresh beans for £2 Hence why the 4 stars corner shops should not be cheaper then anyplace they are ment to be expensive and for convince bit have started to notice that corner shops are starting to be cheaper then these places

Popped in to get a take out. Staff very friendly premises clean and tidy nice atomsphere lovely place.

Costa proudly announces on its website that it’s dog friendly. Not in Deal it isn’t. We were ordered out with a tiny Maltese terrier. Thankfully Starbucks across the road is genuinely dog friendly.

Always good great drinks love the treat every month. Staff helpful and friendly.

Great atmosphere from the staff, shop looks very tired and could do with some painting and love

Bien situé sur la rue piétonne avec une belle terrasse ! Le staff est accueillant et agréable. Les produits sont frais et bons. L'endroit est bien aménagé et propre ainsi que les WC. Les prix sont comme partout selon ce que vous prenez bien sûr !!!

Cake okay. Black tea was made with lukewarm water. - Basically undrinkable. :(

Severed quick staff nice drinks were lovely

Why is it , when it is quite evident , this establishment should be closed down for a total refurbishment ,when other larger Costa Coffee shops - for example Folkestone have recently undergone an upgrade & were not as needy as Deal . The powers that be should look long & hard before they start losing their regular clientele .

Couldn't believe how filthy the place is. Literally afraid to touch everything due to the lack of cleanliness inside. Walls, chairs, floor, toilets all very grubby. Give the place a clean!

I hadn't been in this Costa before. I ordered a regular skinny latte. Due to a misunderstanding on my part( I stirred it with a stick that wasn't clean), the server immediately took my drink and prepared me another one. So well done Costa Coffee. Your training is obviously excellent and service and product presentation top marks. I recommend Costa Coffee Deal in Kent to anyone with a taste for coffee.

Great friendly service from the two girls working around midday today Tuesday 14 th February. Coffee was hot and delicious, exactly what we ordered and also delivered to our table with a smile. Thank you.

Just a bog standard Costa with the usual slow service. I had to clear my own table before sitting think I will be spending my money in the independent coffee shops from now on

Lovely cup of herbal tea. Helpful staff member.

This morning when I was waiting to be served she purposely ignored me and started talking to other staff member about her personal life then chucked my badly cut and squished tostie at me. As a paying customer I do not appreciate being treated this way and will not be entering Costa in deal again and will advise friends and family not to use your facilities again very angry!

Regular customer to this store -- service is excellent, staff are friendly and helpful.

On holiday from London. Excellent cappuccino and welcomed and served by a lovely girl. She welcomed everyone with such a delightful smile. Please research before judging branches and write to the Head of Coca Cola. They are the owners and need to invest in their shops. They are fortunate to have such good employees.

A nice central Costa coffee shop. Great coffee as always. But looking at the vast amount of cobwebs surrounding the air conditioning unit. Over the seating. Makes me question if the very important filters have been cleaned recently. Legionnaires is the last thing we would want.

It is ok but I wanted the cold rub key and cream and they have me a ruby and cream hot chocolate bec whey gave the 2 items the exactly the same name

A reliable retailer maintaining expected standards. External tables available and internal ones well spaced. Always like to stop off when I've done my shopping, just for a chat and a great coffee.

Always good and the staff are too. Shame that Costa went for a boring Christmas menu of mainly meat and cranberry. Hopefully, back to tuna melts and mozzarella baguettes soon.

Not great, people who work here are uninformative and lazy, not the best coffee compared to other places, would prefer to go to Starbucks opposite.

I found the staff were very friendly

Helpful staff and plenty of space to social distancing if required

Had a coffee here 2 weeks ago not the cleanest of places popped in this week what a difference.

This costa shop and staff are one of the friendliest we have visited

Friendly and efficient staff! I tend to prefer Café Nero due to the superior way they serve Tea however there isn't one here in Deal!

Staff are fantastic. Cant fault them. Shame the food is just so expensive in these kind of places otherwise I would eat there too

Good for a coffee and biscuit. Rather busy which adds to the atmosphere I think.

I find it hard to get too enthused about these big chains. The staff were pleasant and the drinks were as expected and served the purpose of quenching my thirst.

This Costa is really cosy and located perfectly on the High Street! Very short wait, clean restaurant and the staff were extremely helpful and kind to us. Have visited a few times in the past and haven't had any bad experiences here. Would recommend this Costa to friends that were visiting Deal

We went for coffee which as usual was very good

Coffee was good, toilets were dirty and not cleaned

It's a Costa, not much more to say on the establishment, BUT, the staff brighten your day with lovely smiles and friendly greetings, nice.

The coffee at Costa is always decent quality and the service at the Deal Costa is friendly and helpful

Costa Deal high street all first class friendly service . Good quality as always, tiffin my favourite. Plenty of cafes here along the main high street

Coffee was good as always. Service very slow only two staff on and one was training

Polite staff, clean shop and good coffee. Nice town.

Very lovely place been here before x

Costa is my favourite of the major coffee chains. This time the staff seemed a little distracted and needed to be reminded of the order. The Wifi wasn't working so I logged on using the Starbucks wifi which was in range ! I did enjoy the really comfortable seats in the window.

Staff were good humoured and professional. Good to sit in again

Staff are lovely. Place is usually clean & tidy. Coffee good as well .

Nice friendly place staff are great, and the service the same. Normally drink inside and have found it easy to find a table also very good with Covid precautions.

Used to be better before the pandemic. A bit short on cakes now. Otherwise great. Good and friendly service.

Just love this place, great drinks and such bubbly and lovely staff, they remember my order everytime😁

Good food and drinks and usually good during 'normal' times, social distance markings not 2 meters apart and a staff member was rude when we were trying to distance away from other customers with a toddler.

I use Costa in all different areas, in my opinion this was one of the poorer examples, not very well organised and staff quite slow and not vary friendly.

Well laid out during this covid situation. Staff friendly and diligent

My wife and I are very much Costa Coffee fans and seek them out whenever we are on our travels .. We now live quite close to the Deal branch and after 3 or 4 visit's we have given up on them ... The first thing that hit us was the extreme cold ... They have about 4 air con units going at full power and if you ask why so cold , the staff claim they cannot adjust it ...... Rubbish.. The staff generally are pretty lacklustre .. The selection of food is terrible ... every time we visited we asked for toast and they say they have no bread .... Someone should tell them there is a very nice bakery next door .... The Coffee was thankfully OK

Excellent service well organized and very friendly staff.

Great staff and great coffee and cakes

Good variety of hot sandwiches. Nice latte.

Friendly staff, and everything else you would expect from costa

Not the best costa we have been in have been in a lot all over England

Always come to deal for the Costa staff friendly and passionate about what they do it's a real pleasure being there.

Love Costa staff are always friendly and happy to see you.

Perfect as always... staff friendly coffee lovely

Ok for coffee, not much choice of cakes left mid afternoon.

Much prefer going across the road as dog friendly

Coffee not bad but the shop has not had a door closer from November so the door is left open most of the time also they ( the shop have the air conditioning on and it is running on COLD.

Excellent baristas quality service.

It is nice in Costa, just a bit pricey

Standard costa. Nice atmosphere

No rush to serve. Total lack of appreciation of long line of people waiting to be seen.

expensive coffee but it is good coffee

Ok place but very noisy staff polite

I absolutely love the latte I got from here

I like Costa coffee but there never seems to be enough staff on so the wait can be frustrating

Typical Costa Coffee outlet, right opposite Starbucks, could use Starbucks free wifi or Costas, fairly busy, prompt attention, clean, friendly staff and patrons, pleasant refuge after shopping and before drive home.

Because, meeting up with friends. Staff are lovely. Chairs outside are clean and feel relaxed when sitting there and watch the World go by. With a best tasting coffee.

I was going to have a coffee and read but you have the air conditioning on full on a cool day - I had to put my coat on to sit in!

A small coffee shop and as it was a warm day it was fairly warm at the back of the cafe.

Great place to sit and watch the world go by.

Popular coffee shop in Deal worth a visit

The coffee was great, Costa was okay

Very helpful staff and cheerful good visit thankyou

Amazing hot chocolates and coffee! 👌👌

How can you get so many things wrong I have never been to most of the places you suggest.

It's a Costa, I like their coffee but I think they need to pay their staff & taxes ethically

The ladies at costa are lovely. Full of banter and make great drinks! Always worth a visit

Watch out when using it costa card. I visited this store twice and swipped card but didn't register 😒

Good coffee but a bit strong for me,nice place to sit and chat with friends!

good coffee but its generally quite cold in there

Very nice coffee, clean and friendly staff.

Ok. Would rather support local businesses in town. Coffee nothing exceptional. Staff polite

Always the best coffee and the best staff.

Small but clean. Got in before the rush so did not have a long wait. Usual large skinny latte each.