Based on 558 opinions finded in 3 websites
Based on 558 opinions finded in 3 websites
Nº 357 in 444 in Dover
Nº 102 of 119 Other cuisines in Dover
Opinions
We went in for lunch and got the jerk chicken prawns curry all of it this was so good so so good. The bar lady was friendly kind very chatty interacted with us and made us feel welcome even tho we were quite loud she was still friendly and kind please visit this place great views
jody spiers . 2024-12-07
MORE AT Google
Very nice food and friendly service on every occasion I’ve visited.
Dylan Mogg . 2024-11-16
MORE AT Google
Poured a half pint of Guinness from old barrel then half from new, tasted terrible and had to make a scene to change as tasted awful. Disgusting attitude of lady behind the bar said she wasn't wasting a pint !
Steven Tapp . 2024-10-31
MORE AT Google
Friendly staff, food was great! Would recommend
Chey Bee . 2024-10-23
MORE AT Google
Great place for food and live music!
Robert Mundy . 2024-09-21
MORE AT Google
Jamaican street food at amazing prices. Ruby, the barmaid offered a great welcome and was on hand to iffer advice about the awesome food. The chef's were receptive to food intolerance issues and a coctail, two starters and two mains came in at around £50. I cannot recommend this highly enough.
LyndaGW . 2024-09-17
MORE AT TripAdvisor
My husband & I had a wonderful meal in here this afternoon, absolutely amazing & looking forward to going back! Also very fast & efficient bar staff too. 👍🏼😊
Julie Turnham . 2024-09-07
MORE AT Google
Very nice and good pub near sea. Pets friendly pub.
Dainius J . 2024-09-04
MORE AT Google
Booked this place on a whim, turned out to be one of the nicest evenings out we’ve had as a family. Pub has a lovely atmosphere with really nice interior furnishings. Food was absolutely amazing, there was something that suited all of us and we all really enjoyed it (vegans included). Would also just love to say a really big thank you to our waitress Izzy, she’s been absolutely amazing all night, so friendly and smiley, and we’ve felt really looked after, and made us feel really looked after and valued as a customer.
Joseph Spencer . 2024-08-30
MORE AT Google
Visited this pub/restaurant over the Holiday weekend. It’s a really nice place and in a great location. Had live music there ,which is always good. We had a meal here and always enjoy Caribbean food but unfortunately this was an exception..sorry to say,the food was mostly overcooked! The Dumplings were hard and like lumps of coal and tasteless! Curry Goat was replaced with Lamb and these meals were tepid? We were refunded for the dumplings by a very nice gentleman serving us. It’s a lovely place and the staff are great but will only return for a drink next time.
Ian Smith . 2024-08-27
MORE AT Google
It was ok from the outside but we didn't go in
paul toon . 2024-08-24
MORE AT Google
Debbie is the best thing about this pub. A true BABE, she made our night x
Charlie-Dee Collins . 2024-08-24
MORE AT Google
Lovely friendly staff, amazing seafront location, prices a bit London but you are right on the seafront . Great outside beer garden. Nice range of beers .
Steve Honest . 2024-08-23
MORE AT Google
So I decided to try the food at the Port Arms with a few of my trini friends and their partners The starters were great especially the salt fish fritters and wings. This made me and my friends look forward to the main well truly disappointed tasted pre cooked really dry my partner has reloaded mac and cheese with port jeez u could choke on the damn thing Rice and peas definately not cooked fresh that day...come now chef truly letting West Indian food down we paid £53 pound a couple off course we left a tip for the hard working bar staff. Total waste of money for mains and truly disappointed only reason we ate it because we were hungry My friend husband had the goat well what can I say ...Over cook and dry definately not fresh posdoblu defrosted and warmed up he left most of it. Tun up fowl chicken dry gave the dog most of it ...I hate paying for poor food.
Joanne H . 2024-08-18
MORE AT TripAdvisor
Take ure HRT its kin warm an iam Male.🤔🙃😎✌
edward brannan . 2024-08-16
MORE AT Google
Very small portions at very high prices!!
Silke Walter . 2024-08-12
MORE AT Google
Very small portions very high prices
Christoph Halbritter . 2024-08-12
MORE AT Google
Really nice and interesting Caribbean inspired menu - we had the Mac n Cheese and Salted Fish cakes as a quick starter - delicious. Great setting and friendly staff. Recommend.
Ross Y . 2024-08-04
MORE AT TripAdvisor
We love Jamaican food so sought this out after seeing it on the TV a few years ago. Pub in nice location on the seafront, good selection of beers and Jamaican food excellent. Recommended.
SteadyS . 2024-07-16
MORE AT TripAdvisor
Great pub, good selection of beers and cracking Jamaican food! The best I've had outside of Brixton in fact. The spicy jerk wings are amazing, proper home made pepper sauce!
Dan Williams . 2024-05-31
MORE AT Google
Nice pub, but what makes it stand out is the food. They are now home to the Soul Food Kitchen who serve a delicious selection of Caribbean dishes. It's not cheap but the flavours and quality are excellent.
Michael Lees . 2024-05-26
MORE AT Google
Came here for lunch. Sat outside and eat great Carribbean food. Were surprised to see all the Morris dancers having a competition. Made for a lovely Saturday lunchtime.
Ben Rivlin . 2024-05-22
MORE AT Google
I rode past today as it was such a hot day, I wanted to go for a little bike ride by the harbour, the music coming from this place and the atmosphere made me stop to take a photo. Looked really lively and I will definitely give it a try some day.
MR T NAZIM . 2024-05-12
MORE AT Google
Went here for food today. It was amzing. Well worth a visit. Staff were really friendly and welcoming.
Amy Hedges was Guest . 2024-05-06
MORE AT Google
Lovely pub on the seafront. Gets very busy. The food looked amazing.
Kelli Clerkson . 2024-04-23
MORE AT Google
Had a brilliant Friday night here. Arrived 6:45 pm for a amazing meal from there Caribbean menu (soul kitchen) and ended up leaving at 12:30am! The young lady behind the bar lea was amazing! She basically served all night at a packed bar as the other team member took table orders and delivered the dishes from the kitchen. Live Music plays here Friday-Sunday plus karaoke on Thursday's. Average drink prices here for Deal. Great location and the biggest outside shared seating area in deal. Foods typical pub grub and there can be a bit of a wait for food as it can get very busy, especially on a Sunday as there's live music in the square right next to it that start 3pm every summer Sunday (weather permitting). Also theres live music inside on the evening and karaoke on a Saturday night. Not the cheapest drinks in deal but great for drinking in the sun on the seafront.
Kevin Saint . 2024-03-25
MORE AT Google
Amazing food by the Soul Chef - we loved it.
Ranzie Anthony . 2024-01-20
MORE AT Google
Great beer and the food is delicious. The soul chef is an award winning chef.
Angela Ryan . 2023-11-27
MORE AT Google
Really really good Jamaican food. Go here!
User Osman . 2023-11-18
MORE AT Google
A lovely pub, we came in for a few drinks. A very dog-friendly staff and good array of beers on tap. Didn’t get to sample the food, but the menu sounded lovely!
Sam Longhurst . 2023-11-12
MORE AT Google
Very popular pub. Full of all age groups having a night out in pub. Had band but would not really call it entertaining.
kingslynndave . 2023-10-20
MORE AT Google
The open mike night (Thu) was brilliant. Some really entertaining and lovely music - a range of styles. Felt honoured to be part of it. The host was both extraordinarily talented and funny. A session with violin and guitar was emotional and exceptional.
Edw0rd . 2023-10-06
MORE AT TripAdvisor
Right by the sea great service good atmosphere
Sonia Foster (Sonia Foster) . 2023-10-06
MORE AT Google
We had a great lunch here on a wet September day, landlords were both very attentive and so welcoming, nothing was too much trouble. We will definitely be back 👏👏
S. P . 2023-09-20
MORE AT Google
Nice place on the seafront, good atmosphere and the live music a nice touch on a warm sunny day. We ordered a seafood platter and it really wasn't to my liking sadly. I think the pub was quite busy so perhaps the food was rushed, as every seemed to taste the same. The prawns seems very undercooked and the calamari was tasteless and tough, the so called skin on fries weren't too great either. We left most of the food, so were rather disappointed, as we had been on an 11 mile hike from Dover and were famished. All in all a nice pub, but as others have said, a bit messy but worth popping in for a drink and if you are going to eat, have a look at what others are having, as the sea food platter made me for a short time, not want to see food.
Steven Arwand . 2023-09-17
MORE AT Google
Friendly pub right on the seafront with good selection of gins. Also quite a few beers on tap including one of my favs, Neck Oil IPA. Worth popping by after 6pm so you can park for free at the Seafront parking area.
Simon Foster . 2023-09-14
MORE AT Google
Happened upon this pub when having a little trip to Deal for the day, a lovely large outdoor area by the sea. We had the sea food platter, a lot of food and very tasty. Service was speedy, not too busy but we arrived early-ish.
Lottie S . 2023-09-14
MORE AT Google
Went to the Port Arms on a Friday night when they had an amazing singer called Emma Black, her performance was stellar. Great 👍fun evening, friendly fun people. This place was buzzing, again singer brilliant.
elaine andrews . 2023-09-10
MORE AT Google
Well-placed pub for lunch by the sea, with a view on the other side of the pretty white-fronted houses with flower boxes. The Port Arms and the King's Head share the tables (and I guess are connected) but have different food menus.
J R . 2023-09-09
MORE AT Google
Poor service, expensive and litter in the outside seating area. Went in tonight and asked for a Cabernet Sauvignon, charged an eye-watering £10 for a glass. When I was given a glass of bog-standard WHITE wine the young barman said it was because he didn't have what I wanted. So he just fobbed me off with any old drink! I said he should have told me first, but I don't think he agreed. He then said he wouldn't charge me for the drink, promptly changing his mind and reducing his offer to the difference between the price I paid and the price of the Malbec he replaced it with. Very generous! Outside seating is in a nice location, however it's let down by large, open black bins overflowing with rubbish and lots more on the floor. Nice location but some attention to detail and training is definitely needed here.
Matthew S . 2023-09-05
MORE AT Google
We had the sea-food platter and it was OK. My parents traveled hours to come to Deal and we wish we had sea-food somewhere else. We know other businesses that do lovely sea-food however they weren't open round 3pm so we came here and sat outside. It was all deep fried, and probably frozen. I wish it was all fresh. The barman had an attitude, young lad with blonde hair especially. The decor was nice and modern. We moved to Deal recently and we've been to a lot of local places, but not sure if we will come back here again as the attitude was very off putting.
RashelleRowland . 2023-09-03
MORE AT TripAdvisor
A nice pub and food was very good. Good service
Tim Sharville . 2023-08-29
MORE AT Google
Fantastic bar and lovely food,so good we returned a couple of days later.
Stephen Farmer . 2023-08-29
MORE AT Google
Been here a couple of times but ate here on Saturday. Food was good and service was great again right on the seafront adjacent to The King's Head and a great place to visit.
David Partridge . 2023-08-14
MORE AT Google
Had a fantastic night here last Thursday, Open Mic night. Great pub, great entertainment and they sell good wine (unusual for a pub). We'll be back
Simon Leyton . 2023-08-07
MORE AT Google
Nice comfort food. Very well located in Deal! Outside or inside, it is nice to have a tap beer (good choice) and some nachos or pint of prawns 👌
celina rocquet . 2023-07-31
MORE AT Google
Good atmosphere. Musicians were excellent on 22nd July. I definitely want to visit The Port Arms again.
Zoe Culver . 2023-07-21
MORE AT Google
Beach view setting is lovely, nice beer selection but food portions are inconsistant and waiter couldn’t care less. Nachos were nice. Expensive and not worth it. Much better off next door at King’s head.
Reza Bassiri . 2023-07-17
MORE AT Google
Location is great but food was awful, the menu is fairly limited and we ordered whitebait which they had run out of, so suggested calamari instead, which wasn't even on the menu, when it came it was grey, rubbery and pretty in edible. I ordered chicken wings which were burnt so dry and again in edible. At no point did anyone ask us if our meals were OK. The staff are trying but too few of them as is often the case. Drinks were good and it was busy.
Frances F . 2023-07-13
MORE AT Google
We stopped here for some lunch and the food was amazing. Definitely go and try this gem out if your about .
paul richardson . 2023-06-30
MORE AT Google
Lovely place to sit for a drink and nice foods too 👍
Yammy blair . 2023-06-28
MORE AT Google
Great place to have a drink. Pleasant decor and great outside area on the seafront.
Nicola . 2023-06-28
MORE AT Google
Loos could do with a good bleach and a lick of paint pretty dire, which is a shame nice pub excellant live music
becky bradley . 2023-06-28
MORE AT Google
Chef serving the carvery roast was great. Very helpful and friendly. Nothing was too much trouble. Carvery was very good and tasty. Would happily recommend this venue. Location was great too. Right on the seafront. We had a wonderful family afternoon, celebrating Father's Day.
Dianne Marchant . 2023-06-19
MORE AT Google
Sehr schöne Kneipe mit Life Musik Abends
Sven Krüdewagen . 2023-06-17
MORE AT Google
Great location. Good vibes. Great selection of drinks.
Richard Emms . 2023-05-29
MORE AT Google
Great for Sunday lunch! Staff are very friendly and helpful. Would definitely recommend the roast beef😊 The honeycomb cheese cake was also delicious 😋
gerda macis . 2023-05-23
MORE AT Google
Came for Sunday carvery. £14.95 each. Very good. Meat excellent. Veg a little al dente but we like al dente. The gravy was great. Very good quality. Would come again.
JeremyTennent . 2023-05-21
MORE AT TripAdvisor
The timeless Deal seafront on a sunny day, perfect.
Shirl Walker . 2023-05-14
MORE AT Google
We visited at a very quiet time but it seemed like a nice pub.
Norman Jones . 2023-05-08
MORE AT Google
Nicely located near the sea front with a shared outside area. Live Music and a great rustic feel, definitely worth a try.
Ray Cannon . 2023-05-08
MORE AT Google
One of the best Carveries I have visited. The Port Arms and Kings Head have a close link. Initially booked for Kings Head, we were seamlessly transferred to the Port Arms for the Carvery. Excellent service and Excellent food. Quite affordable. A pub Deal can be proud of.
Laurie Daykin . 2023-05-07
MORE AT Google
Excellent staff, really helpful and friendly. Good really good. Would highly recommend.
Heather Russel . 2023-04-28
MORE AT Google
Nice, light lunch with great service from Debbie at the bar.
John Bintliff . 2023-04-23
MORE AT Google
The food was absolutely lovely and bar staff was very friendly, so I’d rate 5 stars for that. But the man serving the carvery was a rude nasty piece of work and it’s put me off coming to this place again which is a shame because the food was delicious. He was cutting and eating the meat with his hands which is very unhygienic. Telling me I’ve put too much on my plate and saying if he had of known I was coming he would have cooked more which has made me even more self conscious.
Rachel Ohagan . 2023-04-16
MORE AT Google
The food was absolutely lovely and bar staff was very friendly, so I’d rate 5 stars for that. But the man serving the carvery was a rude nasty piece of work and it’s put me off coming to this place again which is a shame because the food was delicious. He was cutting and eating the meat with his hands which is very unhygienic. Telling me I’ve put too much on my plate and saying if he had of known I was coming he would have cooked more which has made me even more self conscious.
Rachel O . 2023-04-16
MORE AT TripAdvisor
Been hers a few times for pizza and wine at lunchtime. Lovely menu, great pizza! Staff are always lovely. Really well kept bar and clean facilities. Would recommend for families, groups of friends and couples. Huge outside space to people watch and catch the sun :)
Mary MAC . 2023-04-13
MORE AT Google
Ein richtig gemütlich eingerichteter Pub direkt am Wasser gelegen mit einem hervorragenden Blick auf einen Steg. Das Personal war sehr entspannt und schnell in der Bedienung. Die Nachos mit verchiedenen Dips zusammen mit einem lckeren Bierchen haben uns den Regen draussen vergessen lassen. Wir hatten eine gute Zeit dort !
Christine Jentsch . 2023-04-11
MORE AT Google
Enjoyed a lovely couple of pints of Harvey's and booked Sunday lunch for the end of the month- food looked really good
Malcolm Smith . 2023-04-02
MORE AT Google
Sunday Roast dinner is superb highly recommended.
Steve Jaguar . 2023-03-29
MORE AT Google
We visited for lunch on a bright but chilly Sunday in March. Very much a tourists pub serving reasonable if unadventurous lunches. Staff were good. One cask beer was available: Harvey's Sussex and if have preferred a more local choice (Gadd's? Time & Tide?). Advertising live music three nights a week). Good views across the channel to France
Chris Layton . 2023-03-18
MORE AT Google
Fantastic Sunday carvery, friendly staff , highly recommend
Sam Lee . 2023-03-15
MORE AT Google
We came in here as we were due to go to the kings head to celebrate our friends anniversary but the rugby was on so the Kings head suggested we eat at its sister pub for the quiet. Unfortunately my friends steak was not cooked as requested and was very sinewy which put her off eating it. My husband had asked for no veg with his pie....and got a plate full of veg ! And my cheesecake (which sadly was not homemade) came with ice cream and I'd asked for cream. 🤢 Everything was carried , uncovered (!) , from the Kings Arms to the port Arms...and where as they did deduct the steak we felt the evening, sadly, was not as it should have been. The dj came in at 6 to set up his set, to start at 9 !!! And tables were being moved around us which made us feel awkward. He then was playing / testing it really quite loud to the point we couldn't hear ourselves talk ! Sadly, we will not return. What should have been a special evening for our friends....was not.
Bev Templeman . 2023-03-13
MORE AT Google
Best Sunday roast in the region ..first class ,√√√
christopher mcsweeney . 2023-03-12
MORE AT Google
Great service and friendly service
mark hilton . 2023-03-11
MORE AT Google
The actual pub is nice with a nice atmosphere and staff are friendly but the food is mediocre at best - we found the value for money not great in comparison to the quality of the food. I’m unsure at this stage whether I would return to try a different menu option.
Annie R . 2023-03-05
MORE AT TripAdvisor
Just went there for drink, after Sunday lunch at the Three Compasses ,had a great time music was really good. Good end to a nice day.
Gary Cox . 2023-01-29
MORE AT Google
Nicely decorated pub that looked like it served great Sunday carvery , however we were unable to sit at a table to chat as tables had been pre booked for Sunday roast . When one did come available , nobody came to clear/clean the table . That said , it was a lovely place to visit .
Janette Worsfold . 2023-01-25
MORE AT Google
Beautiful place and fantastic food,staff were brilliant too,thank you.
john horner . 2023-01-21
MORE AT Google
Lovely location on the seafront, food lovely and staff great
chelsea 6 . 2023-01-19
MORE AT Google
Delicious sunday roast, the best cauliflower cheese. Great staff
Jayne Coveney . 2023-01-13
MORE AT Google
Good food lovely staff nice atmosphere
Anthony Ward . 2023-01-11
MORE AT Google
Superb carvery, lovely fresh vegetables,meat & turkey. Great atmosphere & location, friendly & attentive staff . Highly recommended.
S21G . 2022-11-13
MORE AT TripAdvisor
We had the cheeseboard for two which was quite nice but no crackers and only two very small rolls each, when I asked for couple more was told would have to pay!!! Was very disappointed as thought cheeseboard was enough at £20
lynr807 . 2022-08-27
MORE AT TripAdvisor
We tried several years ago and was not impressed. So after looking like they have had a revamp, looks very good , we entered . We WAITED AND WAITED . Eventually a stressed lady came out from the back . I asked for a menu please. WE WAITED AND WAITED yet again ,it may have been her first day perhaps . It seemed like more of a sandwich ,certainly unappetising menu . So with nobody else within we left and went to our favourite and highly recommended The Kings Head opposite . Have tried to refresh what the menu was but the web sites not working either .
Gregg M . 2022-06-12
MORE AT TripAdvisor
Booked this for Sunday lunch during our visit to Deal. We had the Carvery and it was excellent. Tender meat, vegetables excellent, just right seasoning, could not fault it. Not the overcooked presentation you get at others, even parsnips were perfect, crispy on outside and soft inside. Roast spuds to die for. Very pleasant staff, attention to detail and am confident this place will succeed. New owners certainly have got a winning combination, good food, location (right on seafront) plenty of seating inside and out and very good value for money. Would highly recommend.
Chummy147 . 2022-05-22
MORE AT TripAdvisor
We had a Mothers Day lunch at The Port Arms. The food is served from a carvery and it was delicious! Everything was well cooked, there were generous portions, a huge choice of vegetables and it was a reasonable price. I was really impressed and will return.
angelaDeal . 2022-03-31
MORE AT TripAdvisor
Aweful food. Deep fried - no taste. Gravy cold, clearly everything frozen and fried or microwaved. Nothing fresh.
Adrian P . 2021-10-20
MORE AT TripAdvisor
Good locals and tourist pub Beach street location with plenty of outside seating Pub sells a wide range of drinks and well stocked cellar
peterbaker40 . 2021-10-15
MORE AT TripAdvisor
Visited as tourists to the area, had to wait ages for the food, way over 30mins for a simple hot dog and pizza. Food wasn't warm when it arrived, the pizza had gone stiff. Also very expensive for what it was, the young bar lad was really nice but don't go buying food here.
Jane C . 2021-09-11
MORE AT TripAdvisor
Met up with the family great meeting place,needed food, Kings head was a 40min wait so Port Arms was quicker..the food was not the best ,fish finger dog was so over cooked ,as was the chilli dogs and the steak sandwich was chewy !!! The chips were fine !!!! I know it's fast food but easy food to cook !On a happier note the beer was very good as was the wine .
831janeyj . 2021-08-28
MORE AT TripAdvisor
Called in for a drink in the late afternoon. Staff were friendly and helpful and the service was quick and efficient. They had obviously been busy on the day we called in, but the tables outside were being cleared and cleaned quickly so that other customers could use them without too much delay.
857geoffh . 2021-08-16
MORE AT TripAdvisor
The food was amazing but the service was bad we waited 50min to get served and then had to wait 35 min to get our food. We understand they were understaffed but the service was terrible and no apologies for the wait.
zezee2018 . 2021-06-30
MORE AT TripAdvisor
Decided to go here last minute for lunch and the food was amazing and excellent service !! Such a nice location on the beach :) we had the steak open sandwich and the fish finger sandwich which were both very yummy !
486lydiat . 2021-05-17
MORE AT TripAdvisor
The Port Arms shares a large outdoor seating area with its neighbour, the King’s Head. There is a lot of space between tables, so it feels quite safe. You can order drinks and food from either at the same time, which is a little confusing,...
Darcydachshund . 2021-04-18
MORE AT TripAdvisor
Stopped here for lunch today after long walk from St Margaret’s. It was great! This pub has seating indoor and out and is right on waterfront, close to pier. It is dog friendly and family friendly. We had a ploughman’s, a jacket potato and tuna...
277neils . 2020-10-30
MORE AT TripAdvisor
Popped in one Saturday afternoon for a meal....hardly anyone else was eating at the time we arrived. Before ordering food I asked what was gluten free on the menu. The barmaid explained that gluten was wheat, and she was advised yesterday what was gluten free...
998SueR . 2019-12-28
MORE AT TripAdvisor
Not impressed with food and landlord.Had burger which was not good my son had fish.Over priced and food leaves alot to be desired as does the bar service.
dogwalkerson . 2019-12-02
MORE AT TripAdvisor
Have visited this pub before for lunch in the summer. Everything was good -service, food - felt it worth another visit. Today I met friends for lunch. The pub at the time had very few customers. We ordered food but had long finished our wine...
LondonMarian . 2019-11-30
MORE AT TripAdvisor
Stopped here after visiting a local attraction all 3 of us ordered the Sunday Lunch and although we waited for just under an hour, it was worth the wait. Large portions of Roast potatoes , Beef / Lamb , Yorkshire Pudding , stuffing , Pigs...
duck0662 . 2019-10-28
MORE AT TripAdvisor
Similary restaurants in South East
37 Opinions
A lovely and friendly country pub. We were lucky enough to visit on an evening where a band was playing which was great. We pre ordered a grazing box which went down well with the selection of gins on offer from the bar.
443 Opinions
204 Opinions
It's such a nice lovely restaurant and we enjoyed every dish. Please try the pasty and the quiche if you are a vegetarian. The staff was brilliant and nice. Love the food and the staff.
435 Opinions
The shabbiest Costa that I have ever been in. All the chairs have rips, holes or stains. With so much competition they need to sort this.
20 Opinions
Had a fantastic meal! Had the steak and we was told it was supplied from Preston Butchers.. guess where our next meat order is coming from! Proper dinner and fairly priced! They don't do ale on draught, but understand why. Just ask. Kids were more than welcome to play on the play equipment outside and not sure why people would say otherwise! More than enough signs saying please be respectful with regards to age appropriate. Owners more than friendly, helpful and went out of their way to make us welcome Current owners been there over 12 years, must be doing something right despite the few bad reviews in my opinion . Give this place a go. You wont be disappointed.