Based on 1.190 opinions finded in 4 websites
Based on 1.190 opinions finded in 4 websites
Nº 400 in 901 in Portsmouth
Nº 68 of 131 Other cuisines in Portsmouth
Opinions
I'm sitting with the Mrs, having coffee and sitting enjoying our coffee, then someone walked in with his manhood flipping allover the place and pissed all over the place including my Mrs coat and other customers. I spoke with the Barista and she mentioned he's a regular customer!! and she will escalate to her manager to see whether he's allowed in again...Never again to step in Costa
mostafa EL Ket . 2024-12-17
MORE AT Google
Matt was very happy to help and gave excellent customer service. All three working today were hilarious and definitely need a pay rise. Very organised, very clean, very tolerant. 1/5 reviews done for the day for Matt, good luck on the other 4🤣
Linzi Swan . 2024-10-12
MORE AT Google
Usually there is always good service but today I got served by a guy in bread didn't catch the name, he was very rude and I asked for my 25% off reward because it was the last day to use it which he did not add and said it cannot be changed.I took a frappe with cream absolutely horrible ( did not add cream on top which I asked for as well and it was more of a cold coffee than a frappe.)
Mevlyn pinto . 2024-09-19
MORE AT Google
Usually there is always good service but today I got served by a guy in bread didn't catch the name, he was very rude and I asked for my 25% off reward because it was the last day to use it which he did not add and said it cannot be changed.I took a frappe with cream absolutely horrible ( did not add cream on top which I asked for as well and it was more of a cold coffee than a frappe.)
Mevlyn pinto . 2024-09-18
MORE AT Google
Great service and good hot chocolate, nice a peaceful inside and room to sit down.
Michaela Cavaney . 2024-09-13
MORE AT Google
Great service and good hot chocolate, nice a peaceful inside and room to sit down.
Michaela Cavaney . 2024-09-13
MORE AT Google
Matt & Harry were polite, accommodating & when I said one of the specials was overpoweringly sweet, they replaced it without issue. I've drank endless coffees & their service was totally on point.
Adam . 2024-09-12
MORE AT Google
The food is usal Costa standard. Good friendly and attentive staff.
David Riddle . 2024-09-11
MORE AT Google
the iced americano was okay. But i wondered why Coldbrew wasn't available, alot of better alternatives out there.
Marzo . 2024-08-05
MORE AT Google
What friendly and efficient customer service. Called in for coffee today 11.45ish with friends. Were greeted with great smiles and nothing was a problem. Thank you
griffindmos . 2024-07-31
MORE AT TripAdvisor
Convenient for a quick light bite and hot chocolate. The food choices are very limited and the coffee is good - very convenient as there is a side road where you can park your car
Waleed Al-Amin . 2024-07-30
MORE AT Google
Paid £6 for a breakfast wrap and instead given 3 small sausages in a dry bun
Josh . 2024-06-26
MORE AT Just Eat
Convenient for a quick light bite and hot chocolate. The food choices are very limited and the coffee is ok but the hot chocolate is pretty good and perfect on a cold rainy day. Staff are lovely!!
Rachel Bradbury . 2024-06-03
MORE AT Google
Thee driver was three streets away from where I live waiting without any intention of moving even though I was giving him directions through the phone. I ended up going there myself to get my order.
Andreea . 2024-05-24
MORE AT Just Eat
Went in once, expensive and no atmosphere. Try 2 doors up at Melanie,s a good atmosphere, friendly staff and great home cooked food, at reasonable prices. Loved the homemade quiche
Joan Hodson . 2024-05-12
MORE AT Google
Costa Coffee in Albert Road, Southsea is a standout among coffee shops, offering an experience that exceeds expectations in every aspect. Harry, the store manager, and the team at Costa Coffee, embodies professionalism and warmth, ensuring each visit is memorable. The store's inviting atmosphere provides the perfect backdrop for enjoying their exquisite coffee and delicious food offerings. A great space to work from with my laptop or enjoying quality time with friends over a cup of coffee!
Thomas Sutton . 2024-04-09
MORE AT Google
I've visited for several weeks now around 9am at the beginning of the week and although it's never that busy at that time, when the two 'lads' are serving, they are really slow to acknowledge you and appear pretty lethargic and fairly unwelcoming to the point that I was seconds away from walking out of the store on my last visit. There is no shortage of other establishments nearby so they need to up their game smartly. The coffee is the usual standard and hot which it should be. The place is spacious and has a few nooks you can hide yourself out of view. A variety of different seating from hard to soft chairs is available but the overall atmosphere is not great.
John Day . 2024-02-19
MORE AT Google
A spacious Costas lots of room around the tables. If you are concerned about social distancing or want to get a buggy or wheelchair next to a table I would recommend this one. Large windows offer a great location for people spotting too!
Paul Andrews . 2024-02-19
MORE AT Google
So following multiple price rises in one year and increasing the number of beans you need to earn for a free coffee, they have now removed the breakfast deal! Moreover you only get three sausages rather than four so shrinkflation too! This is not a go at the staff here, they are wonderful, but I am almost at the point of giving up on Costa completely.
Richard Mullens . 2024-01-31
MORE AT Google
Nice Americano.Staff always friendly.
Colin Lowe . 2023-12-19
MORE AT Google
Great service every time I go in.
MJP . 2023-11-03
MORE AT Google
Food was cold and coffee only just warm
Julie . 2023-09-23
MORE AT Just Eat
Real surprise to come across this Costa in this area. Really friendly lads serving, and a perfect cortado which I have to say you don't get in every Costa
Sheila Lambert . 2023-09-07
MORE AT Google
Ordered two wraps, didn’t request that they would be cooked but were. Never had this issue when ordering wraps before and as a result it was inedible.
Rachel . 2023-09-05
MORE AT Just Eat
Didn’t have some of the bits left, called me for a replacement, didn’t tell me what they had in so had to guess. then after that painful interaction didn’t bother to send the other items I asked for as a replacement 👍🏻
John . 2023-09-01
MORE AT Just Eat
Asked for tea without milk and tea with milk was sent I’m actually lactose intolerant
Connie . 2023-09-01
MORE AT Just Eat
It's Costa... So what can I say other than that the space has SO much more potential were it an independent. However, it's now my favourite place as it opens early and I can rely on Harry (or other staff, who are also lovely) to give me a warm welcome and a great flat white, and, if you bring your own mug, at a very reasonable price. Unlike other Costa or other major chain branches I have been to (Café Nero, Pret etc) Harry is also very passionate and knowledgeable about coffee which makes this branch worth a visit even if it is Costa!
Hafsa Garcia . 2023-08-22
MORE AT Google
Excellent friendly staff and service
Angela Boast . 2023-07-30
MORE AT Google
Friendly Monday morning greeting from the talented Harry with a perfect flat white.
A Smith . 2023-06-12
MORE AT Google
Only got my drink none of my food so £10 worth of food charged but not received
Grace . 2023-06-06
MORE AT Just Eat
Friendly staff, nicely set out...typical costa really
Jo Shiels . 2023-06-05
MORE AT Google
Love the guys that work here. Really accommodating and friendly
Kitsch Kiss . 2023-05-15
MORE AT Google
Great place for a coffee and great staff.
Alberto Costa . 2023-05-04
MORE AT Google
Excellent swift delivery with lovely delivery person
Adam . 2023-04-08
MORE AT Just Eat
Excellent service from friendly, experienced baristas. The food is excellent, the coffee even better. The staff keep me coming back!
Donna Day . 2023-03-30
MORE AT Google
Great service. Collection of a 'too good to go'
Gary Barnes . 2023-03-22
MORE AT Google
Delivery driver was rude and didn’t do his job properly! Was confrontational and looked like he was going to get physical Grow up and deliver it!
John . 2023-03-03
MORE AT Just Eat
The chai latte lacked flavour and was watery - such a shame and a disappointment
S A . 2023-03-03
MORE AT Google
Very good mocha today, thank you
Ali P . 2023-02-17
MORE AT Google
Good basic coffee & cinnamon bun!
David Stephen Butler . 2023-02-16
MORE AT Google
It's a pretty standard Costa, nothing fancy.
Ian Cullen . 2023-02-12
MORE AT Google
Enjoyed my cake for a pound, plenty of seating and superfast service
Stephen Guest . 2023-02-01
MORE AT Google
Nice place in Albert Road to have a cuppa with friends or alone. Absolutely great place in cold or hot weather.
Maryna K. . 2023-01-23
MORE AT Google
Apart from the fancy packaging nothing special
Abu . 2023-01-07
MORE AT Just Eat
Didn't arrive but not the restaurants fault.. normally 5 stars..
Chris . 2022-12-24
MORE AT Just Eat
Always a warm welcome given by the ‘OUTSTANDING’ staff 👏👍👍👏
Davina Louise Barraclough . 2022-11-29
MORE AT Google
Wrong toastie delivered , I ordered the Wiltshire ham and mature cheddar cheese, received ham and cheese toastie, very disappointing
Julie . 2022-11-20
MORE AT Just Eat
Not cramped and basically a biggish Costa.
Margot Carter . 2022-11-10
MORE AT Google
Very nice - clean and comfortable
Lisa McGuigan . 2022-11-03
MORE AT Google
After ordering from a costa across the road it took 2 1/2 hours to come and ended up with everything that should’ve been cold was hot and everything that should’ve been was hot was cold, I re-ordered from Southsea it took 20 minutes it came perfectly and I will only ever use this Costa again!
Tam . 2022-10-19
MORE AT Just Eat
Decent Costa branch in Southsea. I don't usually go into Costa as I'm not a huge coffee fan, but I attended a few times last week while I stayed with a friend nearby. The service was quick and the shop is fairly clean and welcoming. Problem is its a little hit and miss in terms of the quality of what you get. The few times I came in recently, I found out the quality depends on what staff member is working, which is frustrating because of cource you're paying the same price each time. A male employee made my friend a decent Frappé, then the next time we came in, a different employee made a watered down cup of nothing. Bit of training is needed here and there it seems.
Adam . 2022-09-10
MORE AT Google
Staff are all very friendly , dosent matter who is on shift. Fast service never waiting in line too long or for your drink. Hard working team.
Ellie Louise . 2022-08-30
MORE AT Google
Brilliant service from the restaurant and delivery x
Scarlett . 2022-08-13
MORE AT Just Eat
Spend a couple of quid and put a new loo seat in please costa
junglie ex . 2022-08-09
MORE AT Google
Super helpful and friendly service.
Abigail Emma Darling . 2022-08-03
MORE AT Google
Its a Costa Coffee exactly what you would expect.
John Whiteaway . 2022-08-02
MORE AT Google
Typical Costa. Nice seats though and it’s big and airy inside. Nice to spend a few hours there doing some work. The staff are quite slow, but during busy periods they will offer to bring your order to you. Toilets were clean and they had Costa typical range of products.
James Valente . 2022-07-21
MORE AT Google
Very good service and friendly staff with a good selection of coffee and iced drinks to choose from.
Keith Ayres . 2022-07-17
MORE AT Google
Staff nice enough, coffee ok. Tables aren't always cleared in the time I'm there.
Matthew Crowther . 2022-07-05
MORE AT Google
Thank you for my order the tea and cake was so needed since I've been so poorly, Costa drinks always hit the spot thank you :) also the delivery guy was so welcoming and friendly I would've given him a tip he was a lovely guy I didn't have the money on me, thank you once again.. highly recommended.
caroline . 2022-06-30
MORE AT Just Eat
It took over 45 minutes to arrive and I ended up paying near £20 for two muffins and two cold cups of coffee. Angry is not the word. Do not order in the morning.
Sam . 2022-06-29
MORE AT Just Eat
Much appreciated as I cannot get to shop due to isolating. Lovely cake and hot chocolate Thank you so much. Xx
Mandy . 2022-06-26
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I’ve never made more orders to anywhere over costa Southsea, almost perfect everytime.
Perry . 2022-06-07
MORE AT Just Eat
Very hit and miss here on the quality of coffee you get served. I always have a Flat White, yet 60% of the time at this shop I get served a very poor milky coffee instead, today being no exception. Please ensure staff are aware of what each coffee type should be served like...the Costa Machine in the Tesco store along the road can be used as a working example as its Flat White is correct 100% of the time!
Mark Guest . 2022-05-26
MORE AT Google
My food was burnt but cold, and I was charged for 2 flakes for my hot chocolate but only given one
Sarah . 2022-05-13
MORE AT Just Eat
The driver was very polite and friendly, my order was on time thank you for my coffee fix I will definitely be ordering from you again.
caroline . 2022-05-12
MORE AT Just Eat
Costa Coffee on Albert Road Is a hit because it's bold! They've taken a risk, They encourage kids in - But it's so big, you can ignore the din!
floyd Pattison . 2022-04-23
MORE AT Google
It's a Costa, better than some Costas.
Caroline Devonport . 2022-04-10
MORE AT Google
Internet so bad at this site, wouldn't arrange business meeting here again. Let me down . I had to find alternative place
Adam E . 2022-03-26
MORE AT TripAdvisor
Yummy coffee exactly what I needed this afternoon.
Gemma . 2022-03-26
MORE AT Just Eat
It's Costa! Generally good, fast service, nice staff, but the Wifi connection is pretty awful if such a thing is important to you.
Dylan Pank . 2022-03-20
MORE AT Google
I rarely get a straw at costa even tho I order a drink that needs a straw and comes in a plastic cup, I do not own straws
Perry . 2022-03-05
MORE AT Just Eat
Fast delivery and a really yummy cup of coffee
Gemma . 2022-02-22
MORE AT Just Eat
Over priced and there standards have dropped with there coffee. Try an independent coffee shop.
Daniel Back . 2022-02-19
MORE AT Google
Food cold, no straw for my only drink, soft bun could beat a stone in rock pack scissor
Perry . 2022-02-13
MORE AT Just Eat
Never fails to deliver costa excellent
Patrick . 2022-01-30
MORE AT Just Eat
This lovely spacious coffee shop is severely let down by the lack of staff. Tables left uncleaned and don’t even get me started on the toilets. I don’t think they’ve been done for quite a while today. There’s enough people out there looking for work, you need more help !!
Helen Watson . 2022-01-13
MORE AT Google
Toastie was burn and dry horrible
Stewart . 2022-01-07
MORE AT Just Eat
Good quick service would use again
Paula . 2022-01-05
MORE AT Just Eat
The delivery driver was an absolute delight and put a smile on our faces
Michele . 2021-12-30
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F@*ked up my order and missed items. Won't resolve order and so now missing items and will have to reorder and pay new delivery fee to resolve. What a bunch of c@*nts. What a joke. Don't use.
Jason . 2021-12-22
MORE AT Just Eat
As always over priced. Try the cafe next door. Much better and food is made on site not like Costa.
sharon tucker . 2021-12-18
MORE AT Google
Spacious refreshment area friendly prompt service
Tom Potts . 2021-12-16
MORE AT Google
No sauce provided or in bap why would anyone eat it dry, no straw for my frappe I'm so mad
tamika . 2021-12-02
MORE AT Just Eat
Very late and very cold. No contact from anyone. Very poor service. Driver assigned, we waited 1hour for delivery. Drinks cold with no extras that you should get. they have clearly been sat a while and no one has had the sense to remake or follow up on why the order is still sat there an hour after being made. Very poor service all round. Just eat driver didn’t care ‘not my problem’
Joseph . 2021-11-25
MORE AT Just Eat
Great coffee as always,nice staff,clean loos. Spacious areas to sit and relax.
Moya White . 2021-11-19
MORE AT Google
Service a little bit slow but overall good
Glen Cotillard . 2021-11-17
MORE AT Google
Food was perfectly cooked and drinks were still hot when they arrived along with an extremely fast service and a very polite happy with an infectious smile delivery driver
Amanda . 2021-11-16
MORE AT Just Eat
Small mistakes and forgotten syrup in my coffee and was still charged for it.
Elise . 2021-11-16
MORE AT Just Eat
They have an issue with the till today that was handled with patience and humour. Lovely group of staff in this shop!
Nikki Smith . 2021-11-04
MORE AT Google
Somebody is singing inside and making a lot of noise
Eduard Kerchev . 2021-10-18
MORE AT Google
Cold and very sparse. Didn't want to stay in there long as freezing due to air conditioning. Staff very friendly though.
Teresa Cotterell . 2021-09-14
MORE AT Google
Luke warm coffee and wrong cake sent, very dissappointing. It's ok to be able to get the item refunded but you should also refund the delivery charge too
S . 2021-09-11
MORE AT Just Eat
Not happy at all. I’ve had to order another costa from a different place and it come within 20mins after waiting over a hour and trying to get my refund as I had to order again from costa in a different area. Absolutely shocking service. I even tried calling but got no answer.
Dean . 2021-08-26
MORE AT Just Eat
Nice place, but internet is absolutely zero star . Not reccomend if you need internet
A Adam . 2021-08-23
MORE AT Google
Carrying coffees on your back riding a bicycle can only lead to one problem ... 3 coffees completely emptied out into his bag. Great!!!!
Johnboy . 2021-08-07
MORE AT Just Eat
My only complaint is that the green tea ordered had no tea bag in, so, effectively was hot water! Everything else was fab and I understand this was a large order, it was on time and there was no problem with the delivery at all! Unfortunately the order was for volunteers at a charity netball tournament so the lack of tea bag didn’t go down too well!
Debbie . 2021-07-31
MORE AT Just Eat
Poor packaging , some of my drink spilt before getting to me and no whipped cream on top of it as advertised
Jibola . 2021-07-17
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Wonderful staff and food plus drinks.
Philip Wilson . 2021-06-10
MORE AT Google
Really appreciated the two guys serving on the morning of Thursday 20th May, very considerate, helpful and welcoming.
Lynda Malin . 2021-05-24
MORE AT Google
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Had two ice creams, awesome deal for the sizes of scoops and their prices. Lovely owners, and the environment inside was tidy and well maintained.