Costa Coffee in Cheshire West and Chester

Not a bad place, staff looked busy. My wife’s drink was missing a couple of things. The biggest issue is the chairs. They're grubby and uncomfortable to sit on. It's noisy, but that's common in most coffee shops these days. Not bad overall, but please clean the chairs.

Lovely coffee. Great place to have a coffee break and cake etc if you want to indulge.

Quick service when quiet, good energy from the staff, very talkative Ordered myself a large white mocha, and a breakfast wrap. There was plenty of seating areas, some with a nice window view of the main road. Other seating were tables for two and four people. Along with some softer chairs and booth style seating! Overall I'll be rating the service 5 stars, This is because of how quick they were, along with how friendly and interactive the staff has been towards other people. Food will be a 3 star, this is mainly because although, sure the wraps and sandwiches are nice, id happily find something better for myself personally. But you still can't go wrong with the breakfast wrap! Atmosphere, this will be a 4, as although there are lots of seats, this can create quite a loud environment, although there is nothing wrong with a bit of noise, sometimes it can be very obnoxious. In general, I would happily come here for a quick breakfast or lunch to get me through the day!

Great place . Lovely atmosphere. Great customer service

Loved my visit to Costa frodsham, lovely food and coffee, lovely staff. Worth a visit if yr in the area

Dirty. Tables rarely cleared. Litter and food waste on the floor. Drinks served in plastic cups. Too expensive not to be in pot cups. Staff either grossly overworked or lazy ?

Friendly and efficient this morning. Good coffee. Actually a 👍 place to sit and watch the world go by!

Lovely staff and always feels welcoming! Nice atmosphere to spend a few hours doing some work. One small thing - I wish the WiFi was a bit faster!

Very expensive....they always have been. Good atmosphere.

A special mention to the 2 girls working this morning who, despite being far too busy for 2 people, still provided friendly service with a smile whilst attempting to serve, make drinks, heat food, clear tables for a full cafe and wash up!!

Dirty! Filthy seats that I didn't want to have to sit on. The upholstery on the seats was filthy the last time I went into this costa a few years ago & they look like they haven't been cleaned since. Very expensive for a couple of toasties and a coffee.

Nice stop off when on a ride from Chester. Refuelled with a Bakewell tart and a coffee. Both deeeelish. Nice outside, roadside seating when the weather's decent

Great place, where I use things every day. But the staff here are not friendly, frustration appeared on their faces when I asked for food or drinks. Don't come here when you're not having fun

Nice place, vert clean lovely staff one of my favourite go to places in frodsham.

Nice, friendly staff who are there to help and make you feel welcomed.

Nowhere near as good as the one in Shopping City Runcorn.That has a lovely friendly bubbly atmosphere as Staff are so welcoming .No longer any m and s food available in Frodsham.There is in Runcorn which is a huge advantage.Not really an enjoyable experience whereas Runcorn one is great.

It is very relaxing and an ambulant temperature 🌡 😌

Great food and service. I recommend this Costa.

Always a decent coffee at Costa...!

Supper good food, nice staff, clean, enforce seats.

Fantastic as always. Credit to the costa brand

Love the coffee...no fresh gluten free offering, brought my own double choc cookies so all was good...Nice place, friendly Staff 😀

Nice expresso.. italian guaranteed

Lovely place to catch up with friends

Always a good skinny Capaccino.

I love the leather sofas and the free wifi while having a quick coffee.

Coffee at the end of the day with a friend. Not too busy and a lovely way to end the day.

Efficient friendly staff, comfortable sofa to lounge on, air conditioning, pleasant atmosphere, clean environment. Good selection of hit and cold beverages available. I had a Berry infusion which was very tasty, Some seating outside which is very close to the road so not ideal for small children or pets without a leash unless they are very obedient. Parking available at eddisbury Square but this has a time limit with expensive parking fine if you go over your limit so make sure you checked your parking time correctly. Snacks available, though more vegan options should be made available as this is extremely limited. Two toilets available with good visibility from seating areas, this is a bonus to keep an eye on children practicing their independence while parents can keep a constant eye on them. WiFi available. A pleasant place to have a cuppa and a natter with friends and family while watching the world go by.

I hadn’t been to Costa coffee Frodsham for a while, When I called in for a coffee last week it was like I had never been away, I felt safe, welcome and comfortable. All staffs are happy and offer great customer service with a smile and of course make a lovely cup of coffee 😊 It was also really lovely seeing people meet up in groups or families and enjoying a catch up or some good conversation. Great community atmosphere 🙏

Nice relaxing venue, pleasant helpful staff...

Love this costa coffee in Frodsham .The staff are friendly and a nice clean place.

Went about an hour before closing and there wasn’t much selection it seemed as it they had just put all the cakes away which I understand they need to do but there was like an hour left so to me just not worth it.

Went about an hour before closing and there wasn’t a lot of options for cakes. Good selection of drinks. Good selection of crisps and small snacks.

We visit here on a Sunday morning as there are no viable options at that time of the morning. We always get the impression that a good deep clean of the establishment would do it the world of good. We are in just after it opens so it is not like the crumbs down the back of the seats have just got there.

Brilliant toasties were amazing

Friendly staff great products good prices

Costa coffee is our favourite coffee shop

Great local pub with a good selection of Ale's. A number of tables spread out in 4 area's. Food not always available in the evening. Great staff!

Vert nice coffee and Staff very friendly. Good Christmas offers.

Busy as town light switch on! Would have preferred mugs and glasses but understand it was easier to use disposable cups.

I enjoyed a nice huge coffee and delicious cake while making use of the free Internet access to catch up with some work.

The staff are still coming to terms 😒 with the new Loyalty scheme, Lovely coffee ☕ and friendly staff 😀

No sandwiches available, ran out completely. Nice coffee and a lovely costa.

Usual Costa experience, good staff nice coffee and a teacake. Sat in the morning sun on the pavement outside. Lovely.

We were going to sit outside but it started to rain I ordered our drinks and went to join my partner we were having a chat and drip drip we were sitting under the air conditioning and it started to leak I told 2 members of staff not helpful about it we just moved had our drinks and left

No tables were sanitised after customers left. So much for careing for your customers!

Would have got 5 stars but staff were a little short (not in height) might have been tired as towards end of day.

Enjoyed a coffee while watching the world go by

Really hot on social distancing and covid measures

Really enjoyed my toasted teacake and latte. Staff helpful and friendly and doing everything they can to keep us all safe. Thank you.

Poor standard of hygiene; staff are not following basic rules for preventing cross-contamination. NFM

A bit dowdy, but otherwise on par regarding service and price with other costs. Parking in local area is not too good.

If this is the one in Frodsham was comfortable and the coffee was great.

Great staff! Lovely place to hang out in Frodvegas

Cafe was very busy, nice atmosphere. Some of the staff serving went the extra mile. Food was nice and quick service.

As usual , excellent coffee and service

Friendly staff,warm and welcoming

If you like Costa, you know what you are getting. I prefer it over other chains personally and this Costa is a good example of a well run franchise from what I can see. The products are up to scratch and the service is friendly and helpful.

Black Forest Hot Chocolate is an indulgent treat too hard to resist 😊

A Sunday morning and very busy but 4 memebers of staff were doing a brilliant job. Extremely well mannered and well presented and friendly. Very efficient. Place was cosy and clean and tidy including the toilets. I have a problem in all coffee shops etc where parents bring in young children who cant behave or cry continually. Surely we go to these places to relax not listen to kids. I am old but am sick of it and it seems others think similarly not just the old !! Food and drink as per the norm for Costa.

Pleasant staff, free parking and plenty of seating. They welcome walkers which not all in the area seem too.

Nice clean and good service relaxing atmasfear

Busy. Lovely place to chill, get some work done, socialise and more

Very good service, very busy and noisy, but worth it for the coffee!!!!!

Good cakes there and very creative coffie

Very nice place food was excellent and coffee staff were excellent

Costa is my favourite place to be a really must for great coffee and food with or without company.

Brill enjoyed the coffee and cake and the hospitality

mum and i visited and found the coffee served to the normal excellent standard youi expect with this chain. always clean staff always helphful

Lovely atmosphere inn the Frodsham Costa. A hive of activity and cappuccino was very refreshing.

Beautifully clean, lovely service with a smile :)

While waiting to meet friends we decided to have a wander around and drop into Costa for a quick coffee and I'm pleased we did. Nice clean surroundings, good selection of snacks. Staff need to be a little more pleasant (try smiling occasionally) but the coffee is what makes it.

Handy when your train is delayed! Great hot chocolate, if a bit pricey. Good value toast for breakfast.

Standard Costa place, no drive thru.. Parking behind the shop or further up the road on Eddisbury Square. Staff here are quick and its friendly. Theres always a lot of mums in with babys around the couches at the back of the shop. Toilets are clean.

One of my fave local cafe's. Can sit in nice chilled surroundings inside or if weather is dry sit outside and watch the town folk go about their business while you enjoy a lovely coffee and maybe a bite to eat.

Nice little local Costa. Always good service

Nipped in with a friend to have a coffee, the coffee and cake were nice but the place looked like it needed a good clean the table was dirty wouldn't go in again if I'm honest.

Friendly service. In and out to be honest for my brew for the road!

Visited for the 1st time on a Friday morning and was very impressed. A lovely spacious seating area and lovely friendly staff and delicious drinks. I was even cheeky enough to get a sample of chocolate shortbread.

When u drive round the country its always good to see a Costa. On Sunday Frodsham town centre was mainly closed apart from this coffee shop. It was almost like it had turned into a community centre, the place full of people with children drawing and playing. Plenty of tables and chairs to relax at and enjoy the lovely coffees on offer. It's always a bit pricey but it's lovely to visit now and again.

We visited on a Sunday the shop was very busy we ordered 4x drinks one being a milky coffee... Only to be served the fullest cup of Americano with no milk so had to ask! A running club shortly came in after us making the 2 toilets available busy for customers already inside.

Ok but their machine didn't like my Amex card using Google pay, every other shop likes it ok

Staff excellent condition xaappacino

WooooOOOOOOOAAAAH YEAAAAAAH COFFEEEEEEEEESS!

Not cheap, but its a Costa. And i like Costa.

To be fair this seems more generic to Costa as a whole than this particular branch so feels a bit unfair to complain. However the Christmas drinks disappoint me every year. The flavours always sound and look great. Tried the Praline and cream latte with soya milk, but with the cream topping still (I just try to reduce dairy where possible). It tasted barely any different to a normal latte - just a lot more expensive! It was OK to drink, but wasn't what I hoped for. Seems like false advertising cashing in on Christmas - I won't be doing it again. It was busy continually but the staff were friendly, quick and attentive to my order - soya praline and cream latte, but with the cream topping (I'm just keen to reduce dairy intake). The place itself was clean with a nice vibe. The cake selection was good as always but didn't have any today. Will stick to a regular order maybe.

Best chilled Costa in local area, nice relaxed atmosphere

Quite spacious with different seating in different areas giving character to the place.

Favourite Costa - consistantly good coffee 😁

Use nearly every morning staff remember my order always very quick and friendly. Can't ask for much more. Far better experience here than elsewhere.

Very nice people. Quick service perfect coffee

Standard Costa experience. Frodsham has plenty of seating too.

Called here a few months ago and the place was a mess food on the floor and tables full with empty cups etc. Visited today and a completely different whether they have new staff I don't know but would recommend on today's visit. Their coffee is good and they have nice seating outside.

I only quikylee stoped to get a coffee before getting the train and the service was very fast I was out within 2 mins and the staffe were bissy but polight the only thing I would say was the tolets were out of order exeped for that amazing!!!!

Poor customer service, trays dirty, cutlery stained.

Always excellent coffee in any Costa shop

Always good service. Will return with friends for a chat

Quite good cafe. Comfy seats. Nice drinks.

At the time that I went (10 a.m. on a Wednesday) it was very crowded and noisy with groups of mothers with young children, blocking most of the shop with buggys/ prams/ bags/ etc. Not Costa's fault but it made the visit unpleasant for anyone else.

Sitting outside in the sunshine 🌞 stopped off for coffee and a hot almond croissant 🥐. Nice helpful staff, free Wi-fi.