Based on 204 opinions finded in 2 websites
Based on 204 opinions finded in 2 websites
Opinions
Went with a friend to pickup a motorbike and the staff was very helpful and polite also helped to load the bike as it required 3 of us to get it into the van.
Ian Jarvis . 2024-11-06
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Great place to pick up a good deal
Andrew Wood . 2024-09-28
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Brought 2 vans today for a total of £26000 to be told I couldn't have them because I paid a £500 deposit for a friend a few months ago who only picked one of 2 vans he brought due to mechanical issues they demanded i pay an additional £2300 saying that was what the difference was when they resold the vehicle that my friend never picked up. As a motor trader I have never had this at Blackbushe auction or any other auction across the country
Paul Green . 2024-09-24
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Great set up, but the prices of vehicles when you include auction and admin fees is astonishing.
Steven Pavey . 2024-08-26
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Great team in all departments to make your purchases in the auctions as smooth as possible.
Richard Renson . 2023-12-07
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Excellent staff, friendly, professional and extremely helpful. Some quality vehicles through there too.
steven beckett . 2023-11-07
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Great service. Very pleasant, helpful staff (entertaining auctioneers). My first visit. Look forward to going back... brill...
Edy Weby . 2023-11-01
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Very helpfull staff brilliant food in restaurant.
Brian Baker . 2023-10-12
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Clear well of this place. Their appraisals are done in hurry and are mostly wrong. Indeed never bought any car that had even 70% correct appraisal.Their promise of end of sale trail is taunted in law by their directors misconceived idea. Customer service is very poor and works on pass the buck standard. 2 hours at times wait to even bring the car out out of their storage places. Avoid
Ark MOTORS . 2023-10-11
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Love going to this place. Some good bargains and they make you feel welcome e even if you’re a newbie. Only downside is that they start auctioning at 4pm which means an afternoon off if you’re a private buyer.
Ian Houghton . 2023-07-26
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Great stock of quality vehicles
Kevin Sweeney . 2023-07-12
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I have had to close my business because of vehicles I have bought from here. Honestly the worst quality cars in the country (Motability sale).
Andy Polenski . 2023-06-29
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One of the best, we buy and sell through this auction and they are the easiest people to deal with in the industry in my experience. Good discriptions and quick deliveries. Thanks Guys
Mark Hamblin . 2023-05-23
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I purchased a car from them on Monday 8th May 2023, (3rd one from them to date) to which I was not satisfied with upon purchased, however I was informed that I had no option to cancel my bid. I unwillingly paid up and drove it home on the 9th, only to discover 3 issues on the drive; 1. Faulty Heating, 2. Rear window not opening, 3. Horn Not working. Later in the day, I discover that the car has a dangerous recall which I was completely unaware of. This morning (10th May), I called up the auction to notify them about this to which I have been rudely told that I am wrong and it is not illegal to sell a car with a recall, which it is. I have no option but to report this and take this further. All 4 of these separate issues were not listed in the book which has really annoyed me. I have pretty much been called a lier and I have been told that I'll get a call back, which by the looks of these reviews is not promising. Devastatingly upset with how this has played out.
Oliver Bulezuik . 2023-05-10
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Refuse to take cash or card payments as its easier for them. What happened to putting the customer first? Seems very dodgy bumping up the price from online bidders considering some of the online descriptions make the cars seem far more valuable forcing the prices up. I used to buy regularly some years past and get bargains but I guess they were the good old days...
martin giles . 2023-05-08
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Looking at some reviews posted i am somewhat bemused at the opinions of ‘buyers’ that Shoreham Vehicle Auctions (SVA) are; 1. Expensive Their fees represent a realistic percentage of the hammer price(s) and are very competitive when measured against other auction houses. As the trade is all too aware, there has been a huge uplift in trade (CAP) values over the past 3 years and SVA have held back any increases to their buyers fees to offset this and add support to their client base. 2. Bidding Protocol The set up at SVA could not be more transparent. Central rostrum with 3 screens showing current lot on offer and current bid, shown as online or hall. All bidders visible in the hall. In my opinion two of the best auctioneers i have witnessed. Why would they risk their reputation and jeopardise genuine bids when they have a captive audience of bidders with a large and varied selection of vehicles to meet all budgets and requirements? 3. Customer Service Open, friendly, approachable and fair is my assessment. As with any business relationship, it is a two way street. Be fair and respectful and it will be reciprocated. Not difficult. 4. Descriptions The SVA (NAMA accredited) appraisal system is very accurate and exceeds other auction houses. Car buying is a tangible process, you need to view and get a ‘feel’ for the product before making any decision. If buyers cannot be bothered to make the effort then expectations need to be managed. In summary, the team at SVA work extremely hard to provide a quality customer experience. I have dealt with them for over 10 years and respect their business culture and vision. As with any business, unsubstantiated negative online reviews are unhelpful and misleading. If you have an issue; talk to them and they will respond.
Marc Kings . 2023-04-19
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Great customer service , would definitely recommend.
gerry morley . 2023-03-30
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3rd time here and they always have great selection and mix of cars, something for everyone. But the best part must be the team, they are super-friendly, from the FD team through mechanics to the security and drivers. They are also ensuring that they won't sell you a lemon and that they look after you even once the purchase is completed. Bacs deposit required but they are really fast in transferring back may the purchase fall through or may you end up not winning any car. Moreover they do support and I mean, do support local, Chestnut Tree House charity. Nice one and thank you!
Cedric . 2023-03-27
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Helpful and polite, if a little cold!!
Nigel Wighton . 2023-02-01
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A spare key was forwarded on to us 6 weeks after we bought a vehicle,we really appreciate the fact that the time was taken to do this .I think most auctions might just bin it.Thank you from Adam and Miles Surbiton Motor Company
Adam Shelton . 2023-01-16
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Came for the experience of the real car auction and to see if you can get yourself a bargain! With what I have seen yesterday I am definitely going to look elsewhere for my next car. Prices are way to high for auctions. Seems like might be better of buying from trade with warranty. Overall good experience. Auction went smoothly. I wasn't really in a favour of people standing outside of the room and bidding from there, while the seats were almost empty, seemed like no one was actually bidding and the prices were getting higher. Shouldn't be allowed.
B R . 2023-01-10
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AVOID THIS AUCTION AT ALL COSTS. I recently bought a car from them. When i received the car there was more damage to the vehicle that wasn’t even in the pictures. Looks like staff members knock the cars about whilst they’re in the yard and mess about with interior components. The car had missing panels which were present in the pictures online. Worst thing is the car arrived with fungus growing on the floor. When i called countless times to speak to a manager I was constantly told that the manager is busy. This isn’t the first time this has happened either. Please avoid this auction.
Haider Imran . 2023-01-09
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Been trading for over 24years and i have never met such untrustworthy and dishonest auction centre. I only purchase cars which are within 3 years old. This place sells cars without highlighting mechanical issues. Do not buy online from this auction centre as they do not entertain claims.
Raja Nawaz . 2022-12-12
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Words can't explain how badly run this place is.
Umara Imran . 2022-12-12
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Thieves and liars keep away from this dump centre.
angelmultivhs . 2022-12-12
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Disgrace and con artists running this place. Seriously people avoid this auction house. Most 5 star ratings on their website are from their employees and their families. Will never buy from this place again.
Nagina Imran . 2022-12-12
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Rough and unreliable cars being sold here. Reports are not accurate and claims will not be entertained. Worst auction in the world never seen such negligence and false results when grading vehicles. Stay away from their online sales as the description is not accurate at all.
Charles Henderson . 2022-12-12
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Worst auction in the UK. Bought a 2020 model 15k car which done 30k miles. The car had issues which they didn’t mention including mechanical and electrical issues. Would not recommend this scam of an auction. Once they’ve got your money they don’t care about anything even legitimate claims . Bca cars have issues but at least they compensate you or take the vehicle back.
Haider Bassitt . 2022-12-12
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Having been a BCA customer ( private ) before for a number of years buying up the ex RAF and Army Estate cars for my work. I was sort of clued up at auction.. So I came to Shoreham for the first time.. I have to say it was very slick.. I had done my home work before with VAT and Hammer prices and I had a chart to work off while I bid, I had made up before hand. Touch and a go but I got the last British Gas van that day for my work in London ( needed Ulez ). Strong prices on the BG vans compared to cap price popular van, if you like blue LOL. Unlike BCA I liked the price on the screens so it was nice and clear to see. I felt the auctioneer was very clear and knew I was private and gave me the time to think. Buying and taking away was smooth and I expected to have to come back the next day to collect but nope was away on our trailer within the hour.. So I have to say it's better than my days at BCA.. I will be back as I do big miles in a year so I will be back to buy another and intend to do this twice a year if not more.. Great experience, really helped me out and localish to. Seen you guys again soon.
Mark Collins . 2022-12-08
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Lol. Bit like the basil brush show.. No bidding in the room.. Lol hold on we have an online bidder... Push up the price. Then lol the floor poser... That hides when bidding. Worth a visit.. Breakfast as well
G . 2022-11-28
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I've collected many vehicles here on behalf of one of my clients. The staff are always friendly and efficient which means I can be in and out in no time which is important. Descent cafe and clean toilets. All in all a win win.
Mike Jeffs . 2022-11-24
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Looks a good car auctions and staff are friendly and helpful
trevor lewis . 2022-09-30
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Seems honest and you can understand the auctioneers unlike BCA.
Rashid . 2022-09-08
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Friendly welcome to drop off a car to sell, hassle free process and knowledgeable about motors AAA+
Justin Dellar . 2022-06-14
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Friendly and good assortment of cars
Matt Snow . 2022-06-10
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Good. Nice polite staff where you drop off cars around three back. The hi viz chap.
Fuzz Young . 2022-04-17
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Been buying here since Alex took over, great team and service, proper people to do business with, keep up the excellent work guys.
David Merry . 2021-11-27
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Really nice place in such a great location on the coast. Staff are all a credit & can do enough to help.Such an nice change from the awful ubiquitous B.CA auctions.
Paul Leach . 2021-11-13
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Very Friendly staff not like typical rude auction people.
Usman Anjum . 2021-11-07
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Quality auction house and highly recommended.
Andrew Ellis . 2021-08-05
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If your buying a car this is the place to go very good service
Tony Giuri . 2021-08-03
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We have been buying vans from Shoreham for the last 5 years. Always a great personal service. Keep up the good work. Stuart @ farnham van sales
Stuart Mcgregor . 2021-07-20
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Friendly helpful staff. Good selection of vehicles available
Stewart Neve . 2021-05-16
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Staff always helpful and go out of there way to sort any issues that arise
Andrew Enstone . 2020-09-16
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The first time I bid online, I called the office to arrange the time to collect the vehicle. Upon arriving, I realized that the car did not match the description. The vehicle's condition was completely different from the auctioneer's description. They wanted to get rid of the damaged car they sold. I complained only to hear rude responses. After the complaint they closed my account. I opened the account again to see if I had the chance to buy cars that were in good condition. Then, I got a call to find out if I was interested in buying commercial cars. I said yes, but when I accessed the account to bid online, I realized it was closed without warning. I couldn't place a bid.
Anderson . 2020-09-07
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Very friendly and extremely helpful.
alan brown . 2020-07-20
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Please put it plainly on your website that you have to have your driving licence to buy a car or photo I'd with address on it. I have paid £80 taxi fair to reach you also you lost a high value sale l came to make?????
scarlet goodman . 2020-02-17
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Fantastic selection of cars, very helpful staff and professional service
Arfan Ali . 2020-01-02
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Good people to do business with alway fair and square with there customers
Michael Burrow . 2019-12-11
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Trade auction house with a personal touch
Robert Martin . 2019-12-10
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Very friendly and helpful staff. Customer service on very high level. That is a strongly recommend place where you can buy a car without any stress.
Peter Venkman . 2019-12-05
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All the staff are really helpful and very friendly. Special thanks to the ladies in the cafe, excellent service and great value....
Jim Hardy . 2019-11-25
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not honest. car auctions have a reputation of being corrupt these are no different. depending on which dealers are putting cars through the auction depends on the description of the vehicle. some vehicles are listed in the cataloque with major problems listed which gives you a chance to bid a fair price. some vehicles no mention at all of serious engine faults as you do not get to drive any vehicles prior to bidding on them you are relying on fairness in the description. unfortunately that does not exist.
Andy Harding . 2019-11-12
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very bad condition I only praising smoke and not only the owner or manenger was unfriendly . no more ⛔shoreham auction ⛔😞
Anton Georg . 2019-10-07
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Had a couple of really good cars from here in the past.. easy to bid and buy. The staff are great for an auction, helpful, friendly and easy going.
Paul Stevens . 2019-10-04
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Fast and furious with a few bargains
Pete Newell Newell . 2019-08-19
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Good for a bargain with using your nouse
Dave Lee-Falcon . 2019-07-31
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Use to get some good bargains years ago just seems to be all dealers now
Neil Watson . 2019-07-30
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Good atmosphere helpful staff well worth the visit
roy annear . 2019-05-21
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Good choice of quality vehicles.
Tyrone King . 2019-05-01
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Nice small auction house good cafe
Bob Condon . 2019-04-05
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Decent auction, nice helpful staff. Honest descriptions, bought a nice old iveco last time I was there.
Murdo Guy . 2019-03-27
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Had some good cars from here........used to start at 7pm now 6pm......too early of a start for some
Elizabeth Jallow . 2019-03-03
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To many people, lots of rebuyers
Alex Gorr . 2018-11-20
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Overall nice staff always reliable but the prices over the card are pumped up by internal people to increase the sale price of the car... which is not right ...
Iacoban Marian . 2018-11-18
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Very professional. Very fast and efficient auction.
Jon Stiles . 2018-11-05
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Commercial auction every other Tuesday. Good prices
Peter B . 2018-09-18
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If your looking for a very good deal on a second hand car, look no further than here, Shoreham Vehicle Auctions have a great range of makes and models from £500 to £20,000. Every other Thursday they hold a motorbility sale including ex fleet and ex lease cars. Monday evenings there is a general sale. Bargains galore iat both events. The staff are knowledgable friendly and willing to help with any inquiry. I would recommend anyone to buy a car from here.
Tim Lambrechts . 2018-09-13
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Brought our last 2cars here. It's your luck and instinct really
Lynn Harrington . 2018-07-10
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A good place to sale a car good food a bit dear for what you get
John Brant . 2018-05-09
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Bought a zafira from here ... been buying along time about 7 years or so bought about 20 cars from here so when I bought a zafira from here I expected HPI and recalls to be done .... not the case my partner was nearly killed as zafira caught fire sent them email too see if they could help ....no response
Andy Muskett . 2018-04-18
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Very helpful staff and great customer service; Had some issued with the v5 on my vehicle went there quickly explained what the issue was, less then 10min I was on my way home with the issue sorted!!!
Oraffael Maciel . 2018-04-16
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Good auction house and reasonably priced chips too :)
Marcus Bradbrook . 2018-04-10
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Watch out, the cars are there for a reason and their honesty about cars leaves a lot to be desired. The prices are high generally speaking, as so many private people go there. I have seen same cars on Autotrader and Ebay cheaper, IF YOU BUY make sure you check everything, I bought a car and the remote locking system was completely broken costing me hundreds to get fixed and no mention of that obvious fault by the management, only found when i got home and tried to lock the car!!
Bethany Kenny . 2017-12-12
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Friendly and helpful and good value
Doug Virgo . 2017-12-09
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...great caff...great staff...try the Ham Egg and fried potatoes. ...excelenté. . 😊😊😊
niklespikles . 2017-10-14
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Good place to buy a used vehicle.
Michael Warrington . 2017-10-13
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Excellent range of vehicles and very helpful staff
David Guy . 2017-08-28
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Good people. Have been comming here for years
Anthony Helman . 2017-07-20
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Big time thieves, lots of added extra fees. Rubbish cars. Instead of being shoreham auctions, they should be called shore ham car breakers
Danni Khan . 2017-07-04
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Good selection of cars. Just mind the lemons....
James Randell . 2017-02-15
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Great for buying cars, not great for a quick bite
Alex Lovett . 2017-01-05
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Not just good cars but excellent staff
Serena Odonoghue . 2016-12-20
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Not sure if this is allowed - My Wife uses Conucopia Every Wednesday & says it very good with very friendly staff.
PaulBruce . 2016-02-10
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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2232 Opinions
Check your bill!! Most miserable lady behind bar who charged us way over what we had eaten /drunk. When I questioned the bill got stroppy and showed me the bill like I was a moron. When I pointed out it had items on it we had not ordered still acted like it was my fault. To boot only redid my part of the bill leaving my friend paying way over what she should have!!! Won't return!!
806 Opinions
We always get the munch box . Delicious . You get a lot for your moneys worth and every part is really good quality . Thank you Andrea's
158 Opinions
Tried to go two times now and they haven't been serving food as the woman apparently didn't turn up. It's a big disappointment and has made me unsure about trying to go here again
1490 Opinions
The head chef and the kitchen staff is very professional and always deliver the best quality anytime. The food quality is always the best. It is a very lovely pub. I'm coming back here very soon.
2111 Opinions
Lovely staff. Lovely live singer. Gr8 Christmas atmosphere. Gr8 fish, chips and peas. Gr8 Abbots beer. Clean toilets. What more does anybody want?