Based on 616 opinions finded in 1 websites
Based on 616 opinions finded in 1 websites
Nº 196 in 343 in West Oxfordshire
Nº 46 of 103 British in West Oxfordshire
Opinions
A lovely place with a nice atmosphere. A good range of brunch menu items to eat and drink, and tasty too. Great service by the team.
Andrew R . 2024-10-01
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We went for hubby's birthday with our son and the meal was fab thank you, and the service was excellent as well, would go again and would recommend
Vicki C . 2024-07-15
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Another superb lounge. Love the consistency of decor, ambience, service and food. The curry was absolutely delicious. Service was quick and efficient. Located on the Main Street in Witney close to parking.
tushar_pai . 2024-05-30
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Good food, a nice ambience and excellent service from a waitress called Bethany who was polite and attentive. I would recommend the Como Lounge .
timjupp58 . 2024-05-17
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Just got home from a lovely evening with family celebrating a birthday. The food was delicious, the place was lovely clean & tidy. We were served by Beth, Kieron & another young lad, their service was absolutely fantastic, nothing was too much trouble. Even down to going to search for some candles for the birthday cake as we’d forgotten them! Thank you all so much we will be back soon x
Sandra P . 2024-04-24
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I came in with my family of 4 today and received the best service I could’ve asked for. The waitress, Bethany, was so lovely and nothing was too much for her. She was very helpful and I felt very welcomed. The food was perfect and came quickly. I will definitely be returning.
TillyPerch01 . 2024-04-13
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Went in to como lounge today for lunch about 12.45 and I got to say Bethany provided me a fantastic service, Bethany was very polite professional helpful and was always asking if everything was OK, I can't recommend this restaurant enough as The service was superb, well done Bethany keep up the good work
peterhO8676XY . 2024-04-13
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Bethany did a amazing serves was a great delight to have as my server gave a positive energy and the food was great and tastey
Tracey O . 2024-04-13
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From the time we walk into the Como We felt welcome .the young guy who served us was full.of Enfusihasum and knowledgeable about a dish I wished to order. The food was at the table 30 minutes after ordering. Which was great. The food was excellent very tasty .the desert was very good too. Prices were med range . What made this a great vist was the warm welcome from the young guy The good food and relaxed atmosphere
Steve M . 2024-03-30
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We went for mother's day evening. Food was fantastic with amazing food. Wonderful atmosphere. Would definitely recommend a visit.
Emma P . 2024-03-26
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Incredibly slow service despite the place only having a handful of customers… staff too busy on their phones and chatting. Ordered through their app yet they chose to serve customers approaching the bar 10 mins after we had ordered.
idoloveaholiday73 . 2024-03-18
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Very poor quality food. Had to send it back twice. Left, no one came to ask how it was, left most of it. Can’t cook an egg. Pity as it was very clean, my husband’s pancakes were ok.
Sonia P . 2024-03-18
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Meeting friends for a 🎂 meal. We cleared our own table. Staff, served us with a slight lack of enthusiasm. I only ordered cheesey chips as the look of my friends food put me off ordering a proper meal. The place seemed to be rather grubby. Suggestions, more front of house staff meet and greet, and perhaps a good clean. 👍
Sandra S . 2024-03-17
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After wanting to go to the Blue Boar and not having any tables,we decided to check out Como lounge a few doors down.Luckily we were able to get the last table available for our requirements.The gluten free menu is amazing,they have such a lot of choice,I was unsure of what to have it took me ages to decide between the halloumi burger,twisted chicken club sandwich or the roses truffle chicken.I decided on the roses truffle chicken as everyone else was having it and I’ve had it a few times before and loved it.Also I could get a burger pretty much anywhere but you can only get the roses truffle chicken here.Why can’t I feel this way In McDonald’s?The roses truffle chicken was really delicious,so hot and a great portion.You got a nice mix of everything,it came with chicken in a creamy truffle and mushroom sauce,bacon,potatoes,veggie Parmesan,parsley and broccoli.The bacon was lovely,full of flavour and had a maple bacon taste.The potatoes were really soft and tasty.The sauce was also really lovely and complimented the dish well.The broccoli was really tasty and fresh.I also got the halloumi to the side,that was really tasty.The sauce that came with it added a great flavour to the halloumi.The service was also really quick and staff were friendly.I accidentally spilt some water when I was taking it to my table.I asked a waitress for napkins and she gave me like a tork tissue box size of napkins.I decided I would only take a couple but it was really kind of her to offer me so much.The decor is so opulent and beautiful in here,every l place has such attention to detail.Love the lights,the pictures,the mirrors,the ceiling.Everything was just so beautiful.The pattern on the mirrors was amazing,also I love it that they have the weighing scale too and the board by the stairs.They also have a lovely outdoor terrace on the top floor.They have a water fountain on the top and bottom floor.Nice atmosphere too.Such a lovely loungers experience today,the lounge never fails to provide excellent experiences.
Bunmeetsworld243510 . 2024-03-16
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Came for breakfast served at lunch !! Before I leave a review on a business I like to go there 2-3 times to ensure a review is balanced. 3rd visit for breakfast. Same experience each time. Staff very friendly and nice environment. Service time for breakfast is very very slow - 35 mins this morning for 2x poached eggs on muffin - and when it arrives it’s not even warm - poached egg well cooked but I had bacon which was cold and dry. Didn’t bother as just wanted to get out. Would not recommend for breakfast lots of better places in Witney
MMPC_travels . 2024-03-09
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Great find on a Monday evening. 2 for 1 cocktails which were amazing. Then dinner for 2, recommend the lamb goan, so good....... Great service with lots of smiles.
226kazza . 2024-02-26
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So my girlfriend and I visited Como last night. It seems to be full off young people and also the staff were incredibly young.. not sure if there was a function upstairs but there seemed to be a constant flow of teenagers going up and downstairs. We don't know but we think we were served by maybe the manager ? We heard a member of staff call her Bex ? She seemed to be delegating Other members of staff, hence the reason thinking she's the manager. It's with regrets I'm having to write this but sadly it seems she hasn't washed for days as she had a very bad odour, she almost came across as she was on something, she seemed very pale and dark round the eyes. by the point of actually getting our food we had been sadly put off. It would feel the place has gone down hill since our last visit. This isn't the first time we have left feeling disappointed!
BBJ1285 . 2024-02-24
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Went for a family meal and the food was really good. The service was efficient and effortless, will be returning to Como in the future.
lugazafc92 . 2024-01-29
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Excellent food for the pride range,all food was well cooked and hot.service is always friendly,some great youngsters doing a fine job.
nigel t . 2024-01-09
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I’m not sure of the girls name but the girl in the baggy blue jeans was Lovley very polite and great costumer service!! And 2 other lady’s was Lovley
Olivia M . 2024-01-01
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It was just about ok, we weren’t greeted on arrival went to the bar and it seemed inconvenient to the staff. The beer was warm and lack of response despite complaining. In this day and age details matter that was hard earned money wasted. Have...
Paul J . 2023-12-20
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Can’t fault the food at all- but the wait for courses was terrible. We had pre-booked so they knew what we were eating. We went in at 530 and didn’t leave until 830, there was a 40 minute wait between main and dessert. It almost...
Q1887KXroses . 2023-12-16
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Great food, great service, really friendly staff. Great atmosphere and nice chairs. Food was delicious, full with flavour! Would recommend!
Josh G . 2023-12-11
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9 of us booked a few months ago for a Christmas night out. We paid a deposit and selected our food choices. We booked for 7pm. Two weeks before the night put We were told they had a large party coming and could we come...
Terri P . 2023-12-09
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I’ve only ever been to Como lounge once, in Worcester and I enjoyed my visit there. I visited the one in Witney today and I forgot how much I love the atmosphere of this place, including decor etc. My partner went for a simple fish...
Keepsmiling2014 . 2023-11-06
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Usually very happy with Como Lounge, but not yesterday. My husband and I went with an Enrych group, which organises events for disabled people. We ordered our meal first as needed to be home by 2pm, and the others shortly afterwards. No mention was made...
christinekK8807XY . 2023-10-31
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The food is always great here, we’ve never been disappointed. I’ve noticed recently, that their glasses are no longer clean which is rather off putting. I don’t know if there’s a problem with the dish washer or if the staff need better training in how...
chocolocomama . 2023-08-28
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Alec makes a damn fine Old fashioned! Other than that we love this place. The cocktails are great and we’ll definitely try the food next time. The menu looked brilliant.
Thomas P . 2023-08-18
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Great experience! Bex served us at the bar and she was brilliant with helping me find something i liked (I'm a fussy eater) and something i could eat with my allergies. Great customer service and with a friendly smile. All staff lovely. Food its self...
jadens77 . 2023-08-18
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Went for some snacks bits and drinks with friends. The service was great. Alec was very friendly. We ordered through the link and the food arrived quickly and the drinks were delicious (we tried lots of cocktails).
Samantha J . 2023-08-18
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Half empty on a Tuesday evening at 5 pm, walk in to be greeted with “it’s a 45 minute wait for food” What’s the point? What a welcome… Total waste of time and effort…, The rest of Witney is shut on a Tuesday night so...
DanLeach . 2023-08-16
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went with our family for breakfast 6 adults and a child breakfast it was excellent very good service.
ruralhereford . 2023-08-07
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Ordered using the website link Ordered steak frites medium rare Staff member came to the table to tell us no steak Second staff member came to tell us there was steak but the other order wasn’t available When my steak arrived it was very well...
Andi M . 2023-07-17
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Where do i start... fathers day didnt get off to a good start - 40mins wait for drinks, chased 2 times... coffees cold, had to ask for all the drinks and on we went - food starts arrriving.... food cold, pasta hard and inedible, fried...
Mark S . 2023-06-18
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Asked for clean glasses as the ones by water tap were disgusting. They brought out a whole new set, equally dirty. Asked again and they kindly brought us our own jug and 6 glasses, but some still filthy!
AMcC777 . 2023-06-17
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Always loved Como Lounge for it's excellent food and atmosphere. Today however was terrible. The tables were sticky, not wiped down properly. We ordered three breakfasts of which one was stone cold, the mushrooms were grey and unappetizing and my pot of tea was stinking, it looked like it has never been washed. Had the complain and get a refund of the breakfast. Couple next door them also complained as their glass was dirty. What a let down, new management is lazy... !!
sarah m . 2023-06-05
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Unfortunately I had a bad experience with the food, waiting times and dirty tables, the chicken was raw, not going again for sure.
K5011ZWpedrom . 2023-05-17
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This venue is great for casual night out, as a couple, or with friends. Great food menu, great food, or just for drinks. This whole chain of lounges has got it spot on !!
D9063MIpaulh . 2023-05-06
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We have been to Como Lounge twice before, the service was ok, nothing to write home about, but not a problem either. We went again today.... oh my gosh, this must be the laziest, slowest, most lame and useless set of waiters I've had in a restaurant in my life. On arrival, we were told to sit "anywhere we wanted". All the tables were pretty dirty and icky. After waiting at the table for about 20 minutes, no one had come about (the restaurant was at about 40% capacity, it was around 3pm), not even to ask for drinks or wipe the table. We decided to order using the QR code - no one told us if that's what we were supposed to do or not, who knows, after waiting for so long and no signs of life we just decided to go ahead. Eventually after a good 20 min the drinks arrived - how long does it take to open a couple of bottles of beer and bring them. Then they realised we didn't have glasses. Someone came and dropped the cutlery and a couple of scrunched up napkins on one end of the table, dropped them and left them there, out of reach, left without asking if we wanted to order or needed anything. We finally called someone and asked them to wipe the dirty table, they were clearly annoyed and kept saying soooorrrryyyy in a very smug way. Once they "finished", my partner and I had to wipe all the crumbs and sauce dropppings and general dirt that the waiter missed. The food took a good half an hour to arrive. No apologies or explanation for the delay. The food was good. After waiting for dessert for 20+ minutes, I went to the bar to ask, they went to check and dessert finally arrived. They clearly had forgotten about it. No apologies or explanation given. We left as soon as we were done. Because we had ordered and paid via the QR code as we ordered, we had already tipped beforehand - big mistake! It very much felt like the grown ups had left a bunch of kids that couldn't care less about waiting tables. Almost like they went out of their way to prove that this job was beneath them? Not going back for a very long time, and recommend that you take your money elsewhere. Shame because this place used to be lovely. I have seen recent reviews pointing out the lack of hygiene - couldn't agree more! Interesting that they had a reply from management saying that they take cleanliness seriously.... yeah right.
viajeraglobal . 2023-04-22
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Went in for a quick coffee whilst visiting Witney. See the picture of the milk jug we were given. We didn't stay, we won't be going back.
Rob W . 2023-03-16
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Beautiful cosy atmosphere, excellent customer service, warm friendly. Excellent food and service of food! A place for solo visits family visits friends or even group visits, two floors and a terrace. Love coming here for my me time. A pet friendly place. A lovely manager...
suenailaa . 2023-02-14
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Absolutely brilliant service, food came in 15 mins! We were served by a lovely Esme! Thank you to the kitchen team food was superb as always! Will definitely be coming back!!
927bethanyr . 2023-02-09
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I came in for lunch, the service was fast and the staff were friendly. The food was perfectly cooked :)
TillyPerch01 . 2023-02-09
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I've been to several loungers and this is by far the best I've visited. The staff are some of the kindest, most hard working and enthusiastic I've had the pleasure of being served by. Thy are always speedy, and if things are busy they explain...
L0zwalk . 2023-02-02
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Came with my family for lunch. My daughter ordered the chicken, whilst I was cutting it up I noticed it was ver tough so checked it and it was pink,it was raw! The waiter took it away and replaced it. As someone who also works...
Nicola B . 2023-01-21
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Another great experience at Como Lounge. 3 tapas and a glass of wine for £11. Really impressed with food and service. The waitress asked if we’d like a bowl of water for our dog which was appreciated. We’ll be back!
travelllingbrummie . 2023-01-17
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Whilst visiting the area Como was recommended by a local, so I visited one evening, not disappointed at all. The range of food and drinks are extensive and the food is excellent. I ordered four meals from the tapas menu and a cherry cocktail. Food...
flash_gordy . 2023-01-12
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Went in here for a bite to eat with my friend (for the first time) I've had drinks in here in the past, I have to say the food was out of this world the smokey Joe burger was to die for I would certainly...
peterhO8676XY . 2023-01-02
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Tasty food, nice atmosphere. Came for a birthday celebration - it was busy and there was a wait on food but because you can order yourself you’re much more in control of that. We had some tapas starters and then some mains. The food was...
missmalcy . 2022-12-04
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Used to be a pleasant smiley restaurant. I come with my 2 daughters and son and their children. I just felt as if it was almost a burdon to the staff member who was on shift to do her job in serving me, anytime id...
Y7172VMbethanys . 2022-11-14
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Karol makes the best milkshakes in town. The service and food is excellent too! Try the Big Lounge Breakfast!
I9024MWlouiseb . 2022-11-05
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Went there for a meal with a friend. My friend had noticed the young waiter, boy really, was taking one candle at a time, to a table, lighting it then going back for another etc. it would have been a better idea to clean the...
simonmrose . 2022-11-04
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Me and the hubby always stop by Wednesday and Friday mornings always a lovely greeting from the staff and seated quickly with no issues. Lovely range of food, hot drinks and cocktails, cosy decor and Knowledgeable friendly staff, what more do you need!
missjena2022 . 2022-09-24
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Came with my 11 year old as an inset day brunch treat. So glad we did. Veggie breakfast was so good! The veggie fritters are amazing. All served by polite and friendly staff in a relaxed and cosy atmosphere.
travelllingbrummie . 2022-09-23
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I had the lounge eggs with smoked salmon. They were amazing, smooth, creamy, fresh. 100% going to have again. And my partner had the sausage butty and he said it was really good, soft bread, sausages cooked perfectly with plenty of flavour. Staff were incredibly...
726abij . 2022-09-11
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Am familiar with the chain of lounges..ie the layout, decor, menu, approach etc. That said the Como lounge was a little different having a rooftop terrace alongside the upstairs which was a but different and had been done out really nicely. I brought my parents...
AliH8691 . 2022-09-04
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I have had lunch here before, this was my first breakfast and I will definitely be back for another one soon, it was great value, very tasty and served by friendly staff
13bart1303 . 2022-09-02
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Good choice of food and drinks. Family friendly. Lots of seating . Recommend the breakfasts. Good value.
cyprusrachie . 2022-08-09
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Tasty food and lovely, friendly staff. Sat our large party with no issue and couldn’t do enough for us. The food was very reasonable and delicious
KylaCampbell . 2022-08-06
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The service was appalling, at least two of the waitresses dressed like they were going to the beach not be serving food in a restaurant. One in a crop top the other in a long very tight fitted dress to the extent you could actually...
BBJ1285 . 2022-08-03
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Would be 4/5 stars but when I asked for vegan Mayo, for my fries, I was told they didn't have any (despite so many meals coming with vegan Mayo on them) A lot of places do this as it's quite expensive but if your margins...
denands . 2022-07-31
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Went here for lunch,once again couldn't pay on the app but staff were happy for me to pay at the till. Food was good,service was quick and the waiting staff were friendly too.
Gweneth72 . 2022-07-29
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Visited here for lunch as haven’t been for a while. It’s clearly very popular as lots of people were there also. We were told to pick a table and after 10 minutes we noted a card on the table that implied we were to order...
Rjw332 . 2022-07-01
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Food was good but organisation was not. My friend took her mug back as it was dirty and then they bought out a mug for me that was the exactly the same dirty one my friend just took back.
Jennie M . 2022-05-08
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Popped in for breakfast which was ok the young girl that served us looked like she didn't want to be here and I'm all for funky clothes but I do think seeing all ner mid drift is a bit to much whilst serving food.
H8038PXmicheled . 2022-05-07
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We have eaten at this restaurant the last 2 evenings and enjoyed fantastic food and drinks😍The menus offer a variety of very tasty options which were delicious. I appreciated the variety of soft drinks on offer. Our Border Collie Teddy was also made welcome with...
dianew843 . 2022-04-19
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Friends and I went into como this week, but sadly wasn't the warm welcome we are use to. Not seem the lady before, not sure if she is the manager! She was blunt and rude, didn't crack a smile and her over all attitude was...
Stay39844052042 . 2022-03-20
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All five of us ordered at the table via the app, a simple process that worked well. Excellent food choices, I went for the haloumi burger with a side of kimchi fries. Just lovely. The other four were very happy with their orders and we...
jtQPD . 2022-03-15
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Lovely family brunch to celebrate my grandson's birthday. Everyone's choice was beautifully cooked and presented however I was disappointed at the portion size of smoked salmon on the lounge eggs for the price of £9.25 very overpriced.
Genna-25-Mozzy . 2022-03-06
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We used to come here a lot, not visited in a while. Arranged to meet family here for breakfast today. Miserable greeting at door, half the tables missing . Given table upstairs not suitable as we had pushchair. Decided to go elsewhere.
suee484 . 2022-03-05
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Although they were short staffed, staff were so helpful and accommodating, even bringing drinks over to our table, very good vibe too.
life_of_rileyOxford . 2022-01-31
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Popped in for a quick bite to eat, on my Tod! Amazing service, helpful and the food was delicious. Was served by 'Karol' he knew his stuff and recommended a nice beer. Top service.
Stay39844052042 . 2022-01-23
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Beautiful surroundings very friendly staff....Great food and I loved the orange juicer.....got a sample to taste too.....highly recommended
Hawesdp . 2021-12-19
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I eat here from time to time when I visit Witney and am so impressed that we always come back here. The food is delicious, hot and fresh. As with many establishments at this time, they were short staffed when we went in on Friday....
annie11235 . 2021-12-11
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Popped in for brunch a few weeks ago... not 1 bit disappointed. Greeted on the door with a big smile, seated very quickly, orders arrived quickly and smoothly and we had a lovely young chap looking after us. Food was sensational and so fresh! Can't...
lm1925 . 2021-11-26
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After what felt like an interrogation on arrival rather than a welcome, we were seated and given three napkins for four people. I handed a written list of our order to the server who managed to miss two main courses from our order. Back at...
Ceincaled . 2021-11-22
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On Thursday 18/11/2021 at c1600 hours we went(4 of us) to the Como Lounge for coffee and a snack. We waited at the reception desk for a few minutes and eventually a young man arrived who I took to be the manager. Without any apology...
Likecurry . 2021-11-20
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Food. Cheese & bacon burger. Sloppy awful tasting sauce that saturated the whole thing. The after taste and dicky belly to follow was not good. Pointless wait at the door to be told to pick our own table and not even be told that we...
dale h . 2021-11-19
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Wonderful staff, smashing food and even our dog got a handful of treats and was very spoilt. Would high recommend this venue to eat.
Clare L . 2021-11-16
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Visited on Fri (15th Oct) evening for Tapas and was blown away by the service. Great from start to finish! Food was really good too. Was so impressed by Friday's service, my Fiance and I decided to go back the next evening, again just excellent...
S2955NAdanielj . 2021-10-18
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We decided to come here for breakfast based on positive reviews. For some reason we had to wait until we got a table and it was clear that the kitchen was very busy. Despite this, we felt that the manager and staff handled the situation...
Colin_Masterson . 2021-09-19
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Friendly place Stopped for lunch. Checked out the menu and a variety of options. Food was very tasty, service good. You could order on the app or at the and the wait time was not long at all. If anything the portion sizes could be...
Phi V . 2021-08-31
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Visited here for breakfast on the off chance of finding somewhere. Manager was such a nice chap and made us feel at home. The breakfast was superb and would recommend to anyone. We liked the ambience so much, and the food, that we returned for...
G4887ALstevec . 2021-08-26
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Met a friend for coffee & ended up having lunch too. Lovely coffee & food. Staff are always great here really helpful & friendly.
159bevs . 2021-08-22
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Wandered across this place by chance. We were a party of 7 midday and they accommodated us after only a 5 minute wait. Food arrived promptly. we had a mixture of food and it was all excellent. Great vibe to the place. Very roomy
SammyGard . 2021-08-19
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Ordered a Full English at 9pm loved it 5 stars never thought to order a big breakfast in the evening but was still lovely
martinsU1256WK . 2021-08-12
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Great food and service in spite of being really busy.We had tapas.The drinks were served promptly after ordering on the app and food arrived shortly after. Tapas was really delicious.We had tapas with one glass wine.We really enjoyed and comfy.We would like to visit again.
614angelica . 2021-07-14
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Been here a few times, decor is eclectic, good choice of food, some vegan and gluten free options, nice drinks menu, relaxed atmosphere for lunch, good value for money. Would say if you want an enjoyable lunch in a pleasant setting in the centre of...
SimonO379 . 2021-07-03
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Been here several times and love it. The chilled out vibe is lovely for a bite to eat and relaxation on the weekend. Food is always good and trustworthy for a meal out. Hence our return all the time! Staff are friendly and unless it’s...
Travelergirl2000 . 2021-07-02
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Great food and service in spite of being really busy. We had tapas. The drinks were served promptly after ordering on the app and food arrived shortly after. Kenny was great.
856jannyb . 2021-06-26
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Visited today... place was busy, but a table was allotted in a few minutes. Staff were attentive and efficient. Food was fab, with the tapas meals highly recommended. £10.95 for 3 dishes plus bread is definitely worth it. Easy to order via the app, but...
bess2005 . 2021-06-02
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We had our last “pre lockdown” meal out here in December and our first post lockdown meal a few months later. The food was fabulous as always and the staff were so welcoming. Can’t wait to go back again.
chocolocomama . 2021-05-26
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I have been to como many times before Covid in between lockdown. My most recent visit was today. I had forgotten my mobile and my son's mobile didn't have the app to track and trace so they accepted our name on paper. We were told...
J9692VFcarolynm . 2021-05-21
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I was there quite a few times during this covid thing. I felt very safe, staff is very helpful and upfront. Food was awesome. I'll be back.
LightPacker574550 . 2020-12-08
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Had a great experience here a few days before lockdown started. Staff were really friendly and helpful. Covid-19 measures were top notch and helped us to feel very comfortable. Food was delicious and had tonnes of flavour. 10 out of 10, will return post lockdown.
Newblogger2019 . 2020-11-15
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Lovely food! Great service. Covid friendly. Most of all the staff couldn't of been more helpful. Tapas!!!!!!!
BBJ1285 . 2020-10-22
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From the very second we walked in threw the door we were welcomed and seated right away ! Ordering was easy and efficient. Staff who were on shift were so kind and happy! Trying to find a place that will allow dogs is very hard...
D4177OVcharlottem . 2020-10-18
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Excellent breakfast clean friendly service good value good good. Large central venue so good distancing etc
329dl . 2020-10-13
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We had a family brunch here and the food was great, full English, pancakes and good coffee. Safe social distancing and Friendly staff who adhered to all the Covid rules.
Jakewellbear . 2020-10-08
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Came in for a breakfast. Very impressed with the COVID precautions. Excellent breakfast and service. Served by a lovely chap originally from Nepal
nrbateman . 2020-10-05
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Popped into Mrs Bumbles for a spot of lunch, had a lovely sandwich and scotch egg. Sally told me all about the lovely local cheeses and we took a few home with us to try. Will be back when I'm back in Burford next time.
605 Opinions
We visited for Sunday lunch mid August. Restaurant wasn’t by any means quiet but didn’t seem overly busy. From start to finish we received excellent service. Nothing was too much trouble. All questions were answered. Food was delicious really enjoyed every bit, others had puddings which were good too. Al members of staff were excellent and clearly enjoying their work. Beth was the one who served us mostly. She was attentive, kind and extremely helpful. All in all a great visit. Pricing is reasonable, portion sizes are good. Thank you we hope to visit again soon.
465 Opinions
It isn’t that often I visit The Windmill, but I know the place well enough to know something is very different. There was a different aura in the air today. I didn’t recognise any of the staff members, and whilst they seemed like a large family, they were all unique and discombobulated in their own ways. I must start with some high praise - we were greeted very kindly by a lovely tall Irish lady with a beaming smile. Whilst very busy, she was also very accompanying and allowed us to buy a few of their home-made pint glasses (which she said she wasn’t supposed to do). Hats off to her for the hospitality. Sadly things took a slight turn for the worse whilst we were seated. It was only myself and my partner ordering some pub grub, however, after a brief conversation with the waiter it was quickly apparent that some kind of knowledge barrier prevented us from ordering exactly what we wanted. I have a suspicion this older gentleman was a distinguished chef from years gone by, because there wasn’t a single word I understood in his recommendations. Embarrassingly, we decided to opt for a few beers at the bar before ordering food instead. I must admit, that was a saving grace, for their homemade beer ‘Hawkstone’ was divine. The bartender was full of dry wit which added to a great atmosphere amongst the other guests. He has that familiar family friendly humour, like you wouldn’t be surprised to see him on TV! Not only was the beer exceptional in quality, the slight intoxication seemed to clear up some of the brain fog I was experiencing earlier, since the waiter suddenly seemed to made a lot more sense! So, we finally ordered our meal and enjoyed some local produce - again, simply divine. Despite the great tastes and atmosphere, I couldn’t help but feel the service was jeopardised by the initial language barrier. As such, I did ask the waiter if we could remove our service charge. I should add, this was a new waiter at the time, a dreary English chap who wasn’t impressed with our request. Whilst his thorough and detailed lecture around why a service charge holds such an important role in the overarching finance of the food industry, I tried to hold my ground and get this removed from the bill. It was only after we realised my partner had been asleep for 8 minutes that we sped things up, paid the bill with a 50/50 compromise on the service charge, and got ourselves out of there. All in all, I’d recommend the establishment because, despite some teething problems and unorthodox scenarios, the people are genuine and the food/drink is exceptional. Just keep an eye out for those tractors (given the rural area) - a young man with curly blonde hair had completely blocked my car in so we had to wait half an hour to leave!
18 Opinions
Three phone conversations with the hotel management eventually confirmed that a Sunday roast could be obtained in the Terrace resturant. A table for 7 was booked and confirmed.On arrival the Terrace resturant was set up for a wedding ceremony. No other dining tables were apparent. On querying this with bar staff we were abruptly told "not our problem".Eventually found a deputy manager who set about laying up a dining table amongst the wedding guests ! Meanwhile we tried other local venues but couldn't get in within our timescale.We eventually sat for our anticipated Sunday lunch in a crowded golf club bar surrounded by a multitude of wedding guests.The food was obviously recently pulled out of the freezer, looked and tasted same ! HOPELESS !!We recommend training for front of house management in the art of coordination and courtesy for members of the bar staff.