Clumber Park Restaurant in Bassetlaw - Phone Number, Reservations, Reviews

Chap behind the counter was on point and that’s the only plus. I guess the cook must be on a very tight budget . Or on holiday. Or had had their taste buds removed. I use the word cook as there is definitely no chef here. I am at a loss how leek and potato soup , which looked quite nice in the bowl, can be devoid of any flavour whatsoever . No taste , no seasoning, nothing . Like warm greenish slop. Cheesy wedges… Been in the microwave that long the cheese was like molten plastic , had to use a spoon to chisel it off the bowl. Simple stuff , I don’t know how you can ruin it ??? If you are visiting here I would recommend sticking to the tea and coffee .

School aged children taking food orders, food cold when it arrived. Wrong food delivered despite confirming the order over the counter at the till. Ordered a gluten free roll as a side order and the the toast was replace with this, despite confirming I would get toast with the breakfast. Lots of excuses re the confusion. I said there must be 7-8 people involved from the time of the order. I met 5 staff members who were all apparently involved in my breakfast. I explained that I was not surprised at the chaos. The toast did not come so I went back to the till to be told that someone would chase it up, again another 7-8 people to organised a slice of cold toast and butter. £15.05 for a breakfast two drinks and a Gluten free roll on the side. This is an example of how not to run an expensive cafe.

Oh dear……dreadful experience. The soup was the worst I’ve ever tasted and the bread was so stale it was inedible. Coffee not much better. Such a shame as the park is lovely but won’t be visiting the cafe again.

Our food took over half an hour to arrive, we had ordered a filled roll, 2 soups and one pasty, nothing which should have taken long to arrive. The food was put on the very edge of the table. With a thud. The hot filled roll was listed as pulled pork with slaw. It was a lot closer to coleslaw with a bread roll, and a hint of pork cubes in a bbq sauce. All the slaw and no other substance. And COLD. The only thing that was worse was the soup. ‘Roasted red pepper’ according to the board inside. Other than being red there was no suggestion of pepper in taste or consistency. It basically tasted of white ground pepper. And not fresh ground pepper. There was a hint of root vegetable and a bizarre texture akin to something thickened with ?flour. I seriously suspect it was made by someone using a packet mix or the cheapest tinned soup ever. If that wax made by a trained chef it is worrying, plus it was again, served Luke warm. My final gripe was that each can of drink cost £2.25. I realise there needs to be a markup on such items but this seems unreasonable when no glass or ice was offered. And you have to them clear your own table too. The pasty was good! But at £40ish pounds for four of us to receive, at best, prison level food, I feel conned. Especially when the providers have such a monopoly on the catering provisions within the estate. Go to the best deli, supermarket or cafe on route and buy yourself a yummy picnic, you won’t regret it.

Clean & spacious with good service. But we did go on a rainy day midweek when few people were there. Good toilet facilities

Very expensive, service terrible. Long waiting order food and drink. Staff was very ignorant at till point. Busy period Easter weekend, not very organised.

A fabulous thought out evening. Great food, beautiful setting with friendly welcoming service. Very attentive, quick and delicious food.

We visited this little cafe when on a day out in clumber park. Even though it was a week day in February, the place was very busy. It had indoor seating and outdoor seating too. There was a court yard and seating over looking the lake. The staff were very friendly and the scones and cakes we ordered were all lovely. Will definitely visit again.

We visited Central Bark, purely down to being a dog friendly cafe. I don't know whether it's just me but, I expected a bit more... plenty of dog bowls, seating and some preoacked treats but personally, A simple menu for the dogs would be a great edition maybe? Also the cafe assistant to be a little friendlier. I ordered a couple of drinks, one with oat milk, was asked as an allergy but stated it's a preference... he then rolled his eyes at me and said "right...." and carried on to charge me. I'm not sure what we were expecting but did want something a little less, dull. I understand its dog friendly so things can age but it needs a little update and some colour. Other places manage to do it well and we were a lil disappointed here. Clumber park itself is gorgeous and we would visit the grounds again.

Nice cappucccino, but stale scone…..really disappointing. Apart from that staff doing a great job with long queue to keep everyone moving. Climber looked beautiful in the sunshine and so lovely for a walk

Beautiful place stunning views very tast vegetable pasty and wow the shortbread was beaut. Hubby had sandwich and cake kids jacket spuds with cheese really friendly staff beautiful way to spend our day walking g round the lake so many games for the kids to play free of charge. Thankyou

Bacon roll £4.50 don't bother buying as you get two small streaky bits of bacon & not very hot. Very disappointed.

The meals are a work of of art, look and taste delicious.... The only saving grace to our stay at an appalling hotel....

A brilliant facility in the park. Good food, well made, good ingredients. Good clean toilets, nice indoor/outdoor seating.

Most N.Trust cafes get mixed reviews, particularly this one, however I enjoyed my visit. Perhaps people expect too much as N.T. prices are never the cheapest. Different areas to sit inside and out. It was very busy at the time but didn’t queue too long and there were plenty of tables still left.

I have to say we had a very good experience here on an early Saturday afternoon. Contrary to most NT cafes there was no queue for snacks and drinks and I was amazed at the large number of tables available inside. There were also outdoor tables near the entrance and a few around the front. The coffee and cake were very good and we had a very relaxing and enjoyable break here for 20 minutes or so. In the older section section of the cafe some window tables had lovely views looking towards the lake. Part of the cafe is situated in a fine old building. No complaints at all about our visit.

Not a restaurant, it is a cafe serving snacks. Soup or baked potatoe is about the nearest you will get to cooked food. Having said that what they do do is reasonable and staff are very friendly. Horrendous queues though even in a quiet time

We called in for a coffee and cakes and were luckier than a couple a few minutes ahead of us. As we were at the counter they were returning their very dry scones, to be replaced with fresh ones. Our cakes were that bad, but...

I appreciate that cafes are busy at lunchtimes but surely the 'management' and the NT overseeing this beautiful park, appreciate that. There was also the Race for Life 5k and 10k being held there on the day we pit-stopped there on the way to Northumberland...

Wow what an eye opener when it comes to customer service.Popped in while going for a walk,wasn’t clear where the entrance was so put my head in the cafe to ask,was shouted at by a woman serving that the door was round the other way,no explanation as to where!!Eventually found the entrance,no notice on the entrance that they were only accepting card payments so queued,when I got to the counter I saw the sign so politely asked if I could pay cash it didn’t matter about change,was told in no uncertain terms by the sour faced woman behind the counter no and move out the way!! What lovely,polite staff you have obviously never heard of customer service.

Visited here on a wet Saturday, found that the dog friendly seating has all been closed off for some bizarre reason (usual NT anti-dog stance I assume) so joined the many dog walkers out in the rain despite the large seating area inside being virtually...

Over the years I’ve seen many changes here. Remembering it back to the 70’s when it was The Normanton Inn, to its present days stature. The food is always consistent, along with the well trained staff. The prices fair, and the layout well presented.

Whenever we’ve had a mornings walk in Clumber Park, it’s always nice to drop in for a light lunch and hopefully be able to sit outside and enjoy the surroundings. Lots and choice, and an extremely clean restaurant with very helpful staff.

Went just before lunch. Had to sit outside which is understandable as a beautiful day and busy. However, paving was so slippery full of moss people sliding about on it. No numbers on the tables and wet through. Had to ask for someone to wipe...

Really ought to look at their tripadvisor comments and do something about the poor service and quality of food. I ordered the maltteaser cake, he asked me twice and still gave me the wrong cake! I think it was me pointing to the little price...

Enjoyed coffee and scones which were both very good and came back for lunch which was fine, but we noticed that the tables had been moved and we could see accumulated dirt which had clearly collected under the tables. There was, amongst the mess on...

Sadly we were disappointed with the level of service and quanity of food. We booked a table ahead for a birthday celebration, it was very busy but they seemed very unprepared. They told us they had run out of roast potatoes when we asked for...

A group of 6 for lunch before a long dog walk...we all ordered the soup because there had apparently been a power cut in the kitchen so most of the menu was unavailable. I have to say, it was the worst bowl of soup I...

We visit Clumber most weeks and eat in the café. Our last visit was a disaster. We were advised of a 20 min. wait for food, that was acceptable but we had to chase for our food 3 times and were eventually served 45 mins....

We visited today, a warm autumn day. We sat outside, and ordered two coffees along with two portions of the cake offering. The coffees were hot and well brewed - full of taste, rather than the “warm brown water” of many cafe’s. The cakes were...

The food is cooked / prepared fresh per order. There is a child's menu available. The cream tea is good value, beware of the wasps if you choose to sit outside!

We tried two of the several food options at Clumber: the restaurant for lunch, and the Walled Garden tea room for a cream tea. The lunch was okay, if not brilliant, but the cream tea represented good value.

Have been visiting Clumber for many years and have never been to the garden tea room, so thought husband and I would give it a go for a coffee and cake.

Me and my girlfriend have visited Clumber park on numerous occasions and can honestly say it's a really nice area for a walk with some amazing scenery. The prices for parking on the other hand is no, but that can be saved for another review.

I’m a regular at Clumber Park, and in my opinion, this is the loveliest of the cafes in Clumber. The scones are delicious, and we’ve never had a bad meal, also the Sunday lunch is wonderful, and I only ordered the child/ smaller plate, and there was more than enough. Good friendly staff too, was intending to visit today, but a massive thunderstorm overhead, so maybe tomorrow. Lovely garden to sit out in, weather permitting.

We visit Clumber quite often as we only live a few miles away and visit the cafe on most visits. Generally the visits are okay, nothing more however this morning it was chaos!!! It was a beautiful sunny morning and Clumber was quite busy as expected. There were lots of people waiting and getting our drinks order in was no problem however there were so many orders piling up the two members of staff on the drinks couldn’t keep up but they didn’t put a stop to the ordering so they could catch up!!!! Hence they was a large group of us in the corner of the cafe waiting. The gentleman behind me got his toasted teacake a good 5 mins before his drink therefore it went cold! The lady behind him got her drinks before him and obviously before me! You can see how this was going!!!! Chaos. Word to the wise on a busy day don’t bother. Plus my scone was stale!

This cafe is in such a lovely location and I like to go here. The problem is it’s going down hill fast! My last 3 visits have been disappointing, the game pie was fed to the dog, it was one big lump of meat covered in a thin soggy pastry for a lot of money! The scones were dry and on my visit today, the service was extremely slow and cake served on a hot plate?! It would be great if the National Trust sorted this issue as it should be a gem. Seems to be a lot of young staff with no management.

Really clean when we visited, and looks like it has been recently decorated. Comfortable seating. Good selection of food and drinks available and very helpful friendly assistants.

Came here for a night away with my wife, started of promising that is of course until we went to the restaurant!. Had a table booked no problem got seated on a wonky table not phased by this we stuck a beer mat under wonky leg sorted. Order taken along with drinks order, all promising so far starters arrived and WOW lovely Ham Hock terrine was beautiful wife had the posh prawn cocktail both were delicious and that was when it went down hill... i ordered the Pan fried duck , squash puree roasted squash and a FONDANT potato... everything was lovely until i bit into the potato... fondant... erm nope not even close it was more like an under cooked roast potato.. tasting of nothing more than cooking oil.. spoilt what was a lovely dish and i would have mentioned this to the waiting staff but none made eye contact to the point i had to go to the bar not only to get a drink but also pay the table bill... would i come again... more likely NOT!!

Fine for a decent snack in a nice cafe. Reasonable choice and fair selection of soft drinks. Fair prices and nothing fancy

We arrived on a cold winter's day looking for a hot lunch and were not disappointed. The fare and lay out were pretty typical of good NT properties - ther was a fair amoun t of seating a good though slightly expensive menu of hot meals covering vegetarian and meat-eating options. It was quite busy when we viisted but food arrived reasonably prompotly ( wiuthin 10 minute sof ordering) . We ahd a typical hot lunch myself a traditional pie and my wife a healthier soup alternative. Service was good and the toilet facilities excellent. A good set up for the exploration fo the grounds. There is also the well organsied and stocked second hand bookshop and usual NT gift and gardening shops nearby,including a separate eating area in the neighbouring building for people with their dogs in tow.

Very busy but the queue moved fast. The lux hot chocolate was devine. The squash and red pepper soup was very week and not nice although the huge doorstop of bread that came with it very scrumpy. Cuppa tea was good too. But really disappointed with the soup.

We'd been to the Garden Tea House beside the Kitchen Garden once before on my husband's birthday in the summer and had a very nice Sunday roast, so as we were in the park for a walk on Sunday we thought we'd treat ourselves to a roast again in the restaurant. Quite a nice surprise to see that there was a turkey Christmas dinner on the menu and we went for it. We were asked if we'd like Yorkshire pudding and pigs in blankets and we said yes please. Dinners arrived and everything looked ok until we got to the roast potatoes which weren't the best. I had two small new pots cut in half and my other half had two bigger ones. His were inedible as they had black spots on them and one of mine was the same, I know we should have complained but the staff are so nice that we felt it wasn't their fault. The people in the kitchen should never have put them on the plate.. (see the picture) Anyway when we went to pay, the bill seemed a bit more than we thought but it wasn't until I checked the bill outside, I found we'd been charged and extra £2.50 each (marked on the bill as KIDS) which I assume was for the Yorkshire pudding and one very minuscule pig in a blanket! I'm sorry but this wasn't made clear to us and we felt a bit cheated as I''m sure we had Yorkshire pudding on our plate last time at no extra cost! Not sure we'd go again for a meal here.

Clumber Park is an excellent place for a Family day out. Situated between Nottingham and Sheffield it is an ideal meeting place for families split between Nottinghamshire and Yorkshire such as ours.

Thank god this place was so bad and we decided to go elsewhere, just down the road to the Budby antique emporium and their lovely cafe.

Fish pie 3 small new potatoes and cold cabbage. Very disappointed.

A unexpected visit prompted lunch before a weather change. Good menu and food well served and decently priced. Staff friendly.

Very, very slow service. Had to wait over 40 minutes for soup and a baguette. When the food was ordered there was no mention of there being a long waiting time. Had to remind the staff twice that we were still waiting for our food.

What a great place to call in to,and enjoy a coffee and cakes after a mornings ramble through Clumber. A nice choice of snacks all served up by friendly staff.

Lovely restaurant, plenty of seating inside & out. Unfortunately the food was terrible and over priced! My partner sent his sandwich back as the filling was 'mean' to say the least! I ordered the leek & potato soup, the 'gruel' that arrived was lukewarm and I doubt it had ever seen a leek or potato? Clumber Park has many attractions but the food served here isn't one of them, my advice is take a picnic and save yourself a packet and the disappointment!

The gardeners cottage tea room is a lovely property with beautifully decorated rooms and has a feeling of quality. The waiter on the day that I was there was also very helpful and the service was quite good. We ordered two cream teas (£5.95 each). The scones were large and there was ample clotted cream and a little jar of jam. The good experience ended there though as the scone - which looked dry - was indeed stale.

What a joy it is to go in the early September sunshine to Clumber Park, near Worksop, which is now owned by the conservation charity, The National Trust. There were several thousand people there on the first Sunday of the new month of Autumn. Many of them went to the restaurant. They chose to sit outside at the picnic tables, with the inevitable wasps.

Worst lunch ever. Quiche was dreadful, we complained and wished we had just left rather than tried another dish. Chipped tea cup ! Dirty plate and not nice food. Would never come back. Ruined our visit to a lovely park.

Called in for lunch. Not overly impressed with the menu as a whole but that was just me.

Went here one Sunday, last minute so no picnic. Called into the restaurant by the lake. Very busy and so pricey....£1.80 for a small water, over £3 for a pepsi.

Enjoyed the food was looked after nothing was to much trouble for the waiting staff thankyou will visit again

There are two places to refuel here. The garden cafe is a lovely place to eat with excellent service, however the cafe at the chapel near the bike hire place is dire, with sloppy service, filthy tables and a ver poor selection of unappetising cakes, choose carefully. !

First we stopped for a filtered coffee and packet of crisps. Best coffee we've had in ages! Then we returned after our walk for some lunch. Very tasty rolls and hot drinks again. Satisfying hot chocolate but prices for all items were quite expensive. Good efficient service. Disappointed though to see single use plastic cups available for use with their water cooler. These should be glasses.

When walking in you greeted by a lovely looking restaurant, however that’s it. I thought the Todd was of poor quality and seems as though it is made of cheap products. The menu is sub-standard and not made around the customers.

My son in law booked a table for five for afternoon tea at the Garden Tea House, as a celebration for his wife’s birthday. On arrival we waited at the given place in the hallway for several minutes before we were directed upstairs and told to find a suitable table. Eventually we found a table for four and moved an additional table for two alongside-no reserved table! Eventually a waitress arrived to take our order and told us afternoon tea is not served on a Sunday unless previously booked. We pointed out we had booked, they had no record. When we told her it was for a birthday treat she agreed to sort sandwiches and cakes for us. The food arrived, proper afternoon tea on tiered plates and an apology for the mix up. The food was excellent and enjoyed by the four adults, the five year old grandson decided he would like pizza and a scone with cloudy lemonade! This arrived and he loved the pizza, best one he’d ever tasted was his opinion. Thank you to the staff who really pulled out all the stops to make the occasion memorable. We will visit again.

Booked my parents for afternoon tea for a treat for my mums recent birthday, thinking somewhere local and lovely surroundings would be great for them.

Lovely building with lovely surroundings. Really nice, helpful staff. Slow service but I can cope with that. The problem is the kitchen and the quality of food. Really disappointing for such a lovely place. Doubtful I’d go again and certainly wouldn’t recommend.

Went with family and other friends and the bill came to just under £24 for 2 Pepsi’s a tea, a coffee, 2 sausage rolls and 2 small slices of cake. Too expensive in my book.

During a visit to Clumber Park on 27th August 2017 I thought it would be nice to treat my parents to afternoon tea at 2.30pm in the Garden Tea Room. On arrival there was a sign saying please wait to be seated. We noticed a number of empty tables but waited. We were pushed passed by one of the staff members. We were then ignored we had my 2 year old son with and he found the bell which he pressed. One of the staff came out and we asked if we could just sit down. She told us to wait and she would be back in 2 minutes. Several minutes later my son was getting board so started pressing the bell and an other member of staff came and asked if we were being servered. We said no and they said they would get someone. My son then was getting even more board having to wait so long and he started playing on the stairs. First member of staff was rude about this but stil did not take us to a seat. 3 members of staff could be heard chatting in the kitchen but no one came out to deal with us. I went round and asked if we could have a table and the first member of staff very very rude when I suggested we had waited a long time to be seated. She raised her voice saying they were very busy and she had a lot to deal with. However, it appeared that many tabels were empty and she had time to chat with her colleagues. She suggested with tried the other cafe pointing to the play centre. It was clear we were not welcome, I am unsure it it was because we had a toddler with us or if it was because I was dressed down for the weeked, wearing a metallica t'shirt. We left and will not be back. Very rude staff, if they are like this too often they will destroy what could be a thriving business. This really spoit the day for me and my family as we were too upset to enjoy the gardens.

Hoy fuimos a la cafetería para almorzar después de un agradable paseo en el parque. Realmente no me impresionó, tuve la "brillante" frijoles al horno patatas al horno 4 libras. 95. Los granos fueron lejos de brillante, que había mezclado con tomate y trozos de zanahoria? ! ? No estoy bromeando! Por desgracia, la zanahoria no habían sido suficientemente preparado y era difícil. Mi marido tenía la sopa del día que estaba hecho de verduras del jardín. En £4. 50 era demasiado caro y menos experimentados. También tuvimos una de las cervezas locales, que estaban a la venta por £4. 25. En general puedo recomendar y no volvería.

Ahora hemos visitado dos veces. Primera vez que tartas preciosas té y café. Hoy otra tarta preciosa pero el té con café caro Tarta sándwich pedazo de victoria era normal cata, lo cual fue una pena. Un par estaban en otra mesa que dejaron los bocadillos de queso, pero otra pareja era disfrutar plenamente el ruibarbo, así que supongo que diría "elija sabiamente y tome su oportunidad". Jóvenes camareras atento. Limpieza de alta necesitaba como webs con facilidad. Aseos limpios pero también necesitaba. limpieza El nivel usual de no restaurantes nt. Volvería si necesitan una bebida de café.

Poblado por gente joven muy agradable, y la venta de pasteles encantadores y un razonable menú de almuerzo, este restaurante tiene asientos tanto de interior y al aire libre. La antigua es un regalo para los amantes de perros, además hay una pequeña habitación para los perros y sus propietarios deberían ser el clima inclemente.

El tiempo no era estupendo cuando llegamos aquí así que empezó en el restaurante. El café estaba bueno y bonito aspecto. tartas Luego almorzamos, la ensalada de pollo caliente era muy bueno y uno hubiera sido lo suficientemente grande para dos personas. El personal era amable y servicial. Algunas mesas tienen una excelente vista a los jardines.

Sabíamos que iba a ser ocupado como estaba vacaciones escolares, así que decidimos comer en el jardín de la casa de té que está junto a la ciudad amurallada del jardín, donde disfrutamos nuestros nietos primero el Sendero el conejo. Mucho nos alienta el nota en el sitio web, lo que dice está abierto para todas las edades y las botas de barro! Bien, ni siquiera tienen botas de barro, tuvimos bastante bien educados 6 años y 4 años, pero realmente no funcionaba bien. Llegamos a las 12:10 pensando que sería más tranquilo que el restaurante principal, y fue, pero nadie estaba alrededor de nosotros asiento como indicado en la junta en la entrada, para un buen cinco minutos, y no éramos los únicos esperando. Al final, una camarera preguntábamos y nos dijeron que podíamos sentarnos en cualquier parte de la habitación, a pesar del hecho de que varias mesas tenía" en ellos. El restaurante consta de habitaciones bastante pequeñas separadas, así que si los niños son movediza o ruido estás molestando la clientela más ancianos - ten cuidado! Pedimos desde el menú, y nos dijeron que sirve nada en un tamaño si lo solicita. Nuestra orden era lento para ser llevado, y tuvimos que esperar años para la comida para ser servida, y todo fue hecho V-E-R-S-L-O-W-L, y aparentemente no había urgencia en con todo, de los niños que vinimos el tiempo fueron muy inquietas, y otras personas también estaban esperando con impaciencia.

Visited today with our 4 dogs, sat outside as didn't notice the tiny room that you could take dogs, when we did it was full of kids. But happy to sit outside.However the dogs were real thirsty, there were dog bowls, chained up to the wall, not sure why? The water in them was a health risk, thankfully none of my dogs would drink from them!We had Victoria sandwich cake which was dry and disgusting!It's time this was sorted out reading everyone's reviews!Perhaps Bassetlaw environmental health need to visit?

I have already written to the National Trust to complain about a lunch I had there where the queue was out the door, someone on the till who couldn't work it, packet soup, no butter with my hunch of bread, dirty floors and tables, such a depressing place with screaming kids . So we went last Sunday to spend the £20 voucher National Trust had given us for the previous awful meal. This time similar queue but freezing cold and then we waited so long in the queue for our drinks only 2 teas that our hot meal was ready before we sat down. It was revolting lentil stew uneatable. Still dirty floors and tables and the staff I don't know if they are students but the girl on drinks had no idea and everyone was complaining and her supervisor kept repeating the orders to her. We shan't be going back even with £20 free voucher. Clumber is such a lovely place to visit why can't they get their cafe/restaurant better?

Visited on New Years Eve and after reading the other reviews I get there point but it is very busy and therefore what do you expect. We arrived as a group of 11 and found a table in 5 mins. The menu was limited but all served quickly and the staff were doing a good job. Food was tasty and my wife commented that the egg sandwich was brilliant. I suspect they get hundreds of people each day and therefore even with twice the size cafe it would be hard to do better. I did pop back in at 2.30 and it was much quieter and was clean and tidy

I have visited this restaurant for many years as a member of the National Trust. I have to say this visit has shown how steeply the place has gone downhill. Years ago this was a lovely tearoom - these days its quite frankly filthy and the staff dont seem to want to correct this.When we arrived at the self service counter there were no trays. When we eventually found one it was very dirty. The customer in front of us complained and was told they had been busy and the girl on the counter casually asked one of her colleagues to sort the problem - she didnt. When we came to sit down the table was also dirty (as others have reported here) and I noticed the walls of the restaurant were also very dirty. We were in the restuarant for about 40 mins. I counted around 20 customers and about 5 members of staff. None of them made any effort to clean any of the tables or deal with the used trays and other peoples crockery. The tea and luke warm sausage roll were OK but the whole surroundings and staff attitude let the place down. When we left we also noticed a large pile of trays by the kitchen door,..again not dealt with and another pile of used trays by the outside eating area.It seems to me the National Trust management are not in control of the staff here and this will drive people away. I appreciate they are a charity but on the day we visited no-one was on the entrance taking admission money - so people who were not members got in for free! I wonder how much money they have now lost due to this incompetence? What a shame !

This cafe goes more downhill each time I visit :( this time we joined a very long queue, which is fine (I've worked in catering myself so I get that it gets busy!), but the staff behind the counter were moving very slowly. At one point one staff member rudely shouted in a sarcastic manner that we should join the other queue as it did the same thing, but to see the cakes you needed to be on the original till, and there is never any excuse for rudeness. As I previously said I've worked in catering recently so know my food hygiene! Unfortunately I witnessed one member of staff scratch his head and then keep serving, and another one rub his eye and do the same, this is really not on! Food wise the cakes were nice however they were not labelled and nearly all run out, it was only about 3pm. When I came to waiting for our drinks, it was a very long wait - the rest of our party had begun to wonder what had happened to us. We were missing one cup, when we asked for another one a hand just reached round and placed it on a counter quite far away with no words, we had to ask another staff member if it was ours! There were some lovely staff in the cafe, it's just a pity that it's the rude ones you remember. When my sister got her coffee she couldn't drink it and said it had a minty taste, I thought she was being silly so had a go myself and it was vile, but didn't fancy braving the counter again. The way the cafe has deteriorated makes me so sad. From my experience in catering I get the feeling that there are deeper problems then just poor quality staff, all staff can be fantastic if they're trained well

Heading for the A1 past Rufford Park thought we would call in at Clumber Park for light refreshments. Enjoyable drive on excellent roads through the park and found suitable parking near eating and gift shop facilities. Went straight to café/restaurant and not impressed with access or menu, however, decided on Jacket potato for myself, Quiche and a pot of tea for my wife. Jacket was ok but Quiche was poor and cold accompanied by 3 very small new potatoes and a bit of lettuce would have better with coleslaw the teapot was dirty on the outside . When finished we left just behind another party who simply left everything on their table, we were aware that there was a request to place pots etc on tray an place on provided trolley, could find no trolley in the building so left tray near the utensils table, it seems there was a trolley outside which we later saw a young girl really struggling to get up the step between the outside and inside eating areas. We left the building walking across front where we had sat when both going to and returning from the lake (lovely scenery). The table we had occupied and others were being reused and clearly had not been cleaned. The table tops were soiled and the edges had dried on food on them. This standard of hygiene is unacceptable and caused by the return of trays by customers. This means the tables are not being cleaned between sittings. We appreciate that National Trust must use volunteer labour hopefully they have been trained to Food Hygiene standards as they must be in any other eating establishments. My wife and I visit other National Trust sites and have no complaints but are reluctant to visit Clumber Park catering facilities again.

As a previous review said, this cafe has gone downhill, sadly. It used to serve reasonable, home style food. On this occasion, the food, even at the summer BBQ outside, look not just dry but dried-up and it had clearly been standing a very long time. We were surprised it was still on sale so we chose freshly cooked pasties and sausage rolls - both poor quality and inedible (greasy, bland and odd-looking meat in the fillings) Staff were pleasant but apparently had to keep the dried food on sale. The cappuccino were very weak and watery.

For several years now, my husband and I have visited Clumber Park and enjoyed lovely walks around the lake, and looked forward to and enjoyed a snack at the courtyard cafe, usually sitting at the tables outside. Years ago we always thought that their hot sausage rolls were "simply the best" and would look forward to going to Clumber and enjoying a hot sausage roll afterwards, with a delicious sandwich and a nice cup of tea.However, a few months ago when we bought the sausage rolls there we discovered, to our dismay, that they were different, and just "bland". this was very disappointing. Also the sandwiches we bought were just bland and again, not delicious like they used to be. Also, while we were waiting in the queue to be served, a customer brought back two orders of scones, saying that they were too dry and hard to eat. The man at the till let the kitchen staff know and the customer was refunded. A few weeks ago we visited Clumber Park again for another lovely walk as usual, with our friends, and we went to the cafe for a meal afterwards. We were surprised that a similar incident happened again while we were in the queue. Someone was bringing back their jacket potatoes, saying they were cold and too dry to eat. this time I didn't notice any apology or any refund.We decided not to choose a jacket potato. My husband and I chose sausage and mash, our friends chose a pasty and a salad. As the weather was cool that day this time we sat inside.Our sausage and mash meals were brought to us first, and our friends told us to start eating them as there was no sign of their meals following behind. So we started our meals but we noticed that they weren't really hot enough. My husband wanted to complain but we didn't want to make a fuss so we just ate them as we were really hungry. Our friend who had ordered the pasty, his pasty arrived next which looked very unappetising - hardly any meat in it. He said it was "ok" and proceeded to eat it. It then seemed a long time until our friend's salad arrived and we wondered why it should take such a long time to prepare a salad and we felt uncomfortable the three of us had about finished our meals by the time her salad arrived. When her salad did arrive it looked very unappetising and not like a salad at all! My friend ate it and said it was "just ok" but I feel we all didn't really want to complain and make a fuss.However, since then, it has put us off eating in the cafe again, and because of tat it has put us off going to Clumber Park as we used to. We said we could take a picnic next time, but it's a shame as we used to really enjoy our snacks and meals in this courtyard cafe. I can only hope that it changes ownership soon and improves again so that we can return.

We've been here many times and the cafe was a lifesaver this time after a long bike ride in good weather. There's a good outdoor eating area too, which is rightly popular with everyone. For a National Trust place though, with a monopoly on food catering in the middle of Clumber Park, they really should have a wider range of sandwiches etc on offer, especially on a busy weekday towards the end of the school holidays: they'd nearly run out by 1.00pm, which seems like poor planning. And sadly the tables outside were all covered with used plates and wrappers etc. Better to ask customers to clear the tables themselves, and provide more bins in prominent places? - it'd look much more appealing. Having said all that, this is a great spot and the food they do have is fresh and good quality, and the staff are friendly and helpful. And Clumber Park is a great place to visit, at any time of year. There's also a good range of plants on sale of course, walking and cycling trails, bike hire, and just loads of space just to hang out and enjoy being in a beautiful area. Not to be missed.....

Visited with daughter and grandchildren good quality food a little overpriced £5.50 for a pork sandwich £4.50 for children's meal I would suggest more staff as very busy and outside area untidy however overall would recommend

Very disappointed at service. Single girl trying to serve too many customers. No plates ready, milk jug still in washer, no milk, the list goes on. Repution of NT being impacted.

Visited Clumber Park on May Bank Holiday and went for coffee in the restaurant near the Visitor Centre. It was as usual - painfully slow - three people behind the counter but only one seeming to be working. And for what? - wishy-washy coffee in a paper cup! If I'd wanted coffee in a paper cup I'd have found a caravan in a layby.I know the National Trust get a lot of things correct, but I think they could do better in this area. We get far better service at Hardwick Hall and coffee that tastes like coffee in a proper cup.

expensive for bacon and sausage sandwiches but good choice of food, lovely view towards lake if sit near back of restaurant friendly and helpful staff, well used and liked

Food was ok, standard pub grub really, dirty loos, and during our visit today 28th Dec, the service was somewhere between random and non existent. My dad's meal came as a starter, then he had nothing too eat while he watched us eat our mains. Forty minute wait between courses not very impressive. Oddly food arrived within minutes of us asking where it was. The staff super friendly. Pity it wasn't better organised. It took 2 hours to get from arriving, ordering, eating and leaving. More than an hour of that was waiting.

Ate here with the wife and kids after the Santa experience, ordered a ploughman's, someone came out of the kitchen about 10 mins later to say they had no pork pie left (it had only just turned 12), said they could offer some extra cheese and some sliced beef, was a bit on the spot as nothing else took my fancy so accepted. 20 minutes later when it finally arrived the plate was plonked in front of me and an embarrassed looking waiter said they had no beef so they had given me Turkey instead........thanks for asking me if this was ok. So my ploughman's consisted of 2 big slabs of Stilton, 2 big slabs of mature cheddar, some dry overlooked and what looked old Turkey, a couple of pickled onions and some Branson pickle with a few rocket salad leaves, nothing else, no ham or bread. I pushed it round the plate for a bit and they left it after a small cheese overload, utter crap and I would have felt embarrassed to serve it at over £7 for the plate.The wife's soup was bland and cold, kids food was actually ok.Clumber park is good but skip the food, they have no pride in it

Visited this restaurant for lunch after a Segway experience at the park. After a long wait in the queue , my husband forked out nearly £16 for two coffees and two jacket potatoes ....I know theses places are usually a bit expensive but at least we'd be getting a lovely drink and meal wouldn't we? I found us a table and eventually my husband returned with the coffees. We then commenced our lengthy wait for lunch.We started our drinks and once we had got through the half a cup of froth, we found our intensely bitter coffee, in fact it was so bitter,I had to go and queue again to ask for some milk to dilute it. The lady on the till told me she finds the coffee overly bitter too. So back to our coffees (which were now cold anyway) we added more cold milk to make them stone cold but drinkable! .....After about 30 minutes our potatoes arrived, but disappeared again because the "waiter" didn't hear our cries of acknowledgment when he shouted out our number. I went in hot pursuit but he was already circling the courtyard outside! Eventually, I grabbed his attention and he put them on our table. Unfortunately, there was no butter so I made another trip to get some . At last.....we could sit down to eat! What a disappointment... The potatoes were barely warm and the filling, served in a side dish, amounted to not much more than a tablespoon. Wished I had taken a picnic!

last Monday in September, so not school holidays or even a weekend, 10 people in the queue, so had to wait over 15 mins to just give order, then a further 20 mins wait for the food. They don't do big full meals, just things like jacket potato's, soup etc. run out of sandwiches, when the food finally arrived it was only just warm, but nicely served, in fact, beautifully presented, spuds not microwaved so thats a major plus, and plenty of food, would hate to visit on a buy day (say with 20 people wanting food), spoils the visit

We attended the family day and it was past lunch time. We could not get anywhere near food apart from the restaurant. We had a small Que, which gave us time to choose our sandwiches. We chose bacon , lettuce and tomato, sausage cob and cheese and pickle sandwiches with a drink and a pkt of crisps. The bill was around £24 which I thought was pricy. Most sandwiches were around £4.75! The bacon one was lots of small bits like leftovers, and the sausage one was on an extremely dry cob! Not what you would expect for the price. Not impressed.

Having never been to this establishment but aware of comments made, both positive and negative, I was wondering what the whole experience would be like. I was very impressed by the food and staff, nothing was too much for any of the staff and all very approachable and positive in their reaction to a request. The menu is very good for all preferences and cooked very well. Prices are good and food is served with a smile. The 'Eggs Benedict' are delicious, as was the traditional Sunday lunch.We stayed for a weekend and thoroughly enjoyed our stay, with a view to a return soonest.

We found the staff nice, but the sausage baps were a let down. The sausages looked as though they had only looked at the frying pan or grill, they were still very pink on the outside. The bap(s) I'm sure we're from the previous day as they were very dry.Felt it was a real shame, as the tea and coffee were lovely, the cakes looked really nice too.Having said all that, Clumber Park is really lovely, the views are gorgeous with plenty to see. Don't be put off if you see a lot of cars in the car parks, the park is so big, you won't be in danger of constantly bumping in to one another.If you like rhododendrons, go in May/June when I think they should all be in flower. They have a spectacular display of colour then.

All the staff appeared friendly and when you order you get a flower with a number on it which is a different novelty. The café itself has three main rooms with one looking out over the park and lake with very good seating.The quality of the food is good and the quantity not skimped especially the roast port sandwich. If available the venison is highly recommended. The prices are about average for this sort of establishment but certainly not as expensive as some I've experienced in the past. You get what you pay for and this can be reflected with the quality and quantity plus the congenial surroundings (if in the part with the view).I've often used this as a stop off point on a journey (membership of the National Trust means no fee to pay for the car) and will continue to do so.

We went to the Clumber Park Hotel on Saturday night. The hotel was very busy , the atmosphere great. We enjoyed a real good three course meal , the choice of all three courses was really good. The wine great choices. All accompanied with first class service made it a very good night indeed. There are plenty of parking facilities. Thank You for a really enjoyable occasion. Roy

Firstly I can imagine this place being a proper scrum when the place is busy. However we visited late and took a very nice seat in the window over looking the lake. We had tea in a pot, scones with jam and cream and a long sit down.We felt like Lord and Lady muck! Its was a bit of a price for what we got but the view made up for it. We will visit again; it was very nice but we will make sure we go at the same time.

We had the sausage and mash at GBP6.95 and a pot of tea, with a little bag of ginger bread biscuits whilst we were waiting. The total was nearly GBP20! When the dish arrived (not a long wait) we were really disappointed with the quantity. The plate was huge and filled with tasty gravy in which there was a small saucer sized portion of mashed potato topped with three Lincolnshire pork sausages. What there was tasted very nice indeed although it wasn't piping hot, but it was ok. However there were no other vegetable and we thought that it was a bit of a meagre offering for the money. It certainly needed something extra! We could see the other dishes coming out of the kitchen and some of them looked quite substantial so maybe we just picked the wrong dish, or they just forgot our veg!!! This was a one off meal in the cafe for us because we don't normally eat there as the food has always been a bit expensive (we're pensionrs) so we thought we'd give it a try after the refit, but we won't be giving it a second try!!! Sorry Clumber Cafe - reduce your prices or make the portions bigger!

A great little cafe in the heart of Clumber Park - the staff here are efficient and friendly and there's always a smile to greet you.The food is basic but adequate and not over-priced, which comes as a nice surprise as this type of venue often can be.The cafe itself is very smart and clean - if you're lucky enough to get a table in the window, you can sit and look out over the grounds and lake.I've been visiting this place all my life (38 years) but I could never tire of it :)

A great day out if you disregard the cafe experience. They have a captive audience and charge premium prices for terrible food. Staff reluctantly serve or try to look busy without actually interacting with the enormous queue of people. No systems in place to speed the self service up when busy. Quality of food terrible. We ordered jacket potato and cheese as a safe option, having tasted other terrible options on the menu on previous occasions. Utterly tasteless microwaved potato and plastic grated cheese. We were perplexed how something so basic could taste so unappealing. Needs a complete overhaul in terms of what they are producing. Menu seems appealing - it's the food they plate up that needs to be questioned. It could be an amazing cafe with a little vision, effort and pride. Doubt anything will change though as there is no competition. Reviewing is the only way to hopefully get a response.

A very pleasant experience, the food was good and well cooked. Staff were very friendly and helpful, toilets were clean but very busy .

Unexpectedly good food, beautifully cooked, with lovely fresh ingredients. This restaurant is in a conservatory, however they have managed to create a very intimidate atmosphere, and a realxing ambiance. Nice for couples.

Nice place to visit and a wide range of food and drinks , this place can get ever so busy that thy are queuing out of the door , the toilets are across the way the are clean but need to be checked more regularly . There are disabled and baby facilities ,

A good location close to the A1 for lunchThe food is good - the fish and chips special was good -pity it was pea puree and not mushy peas but that's just personal choiceIt can be busy here but last week very quietThe staff are friendly enough and the room is nice and cleanThe prices are very reasonable

This is a very good venue, with excellent facilities in the heart of Sherwood forest. The business lunch is one of the best I've had for a long while. Lots of car parking and very close to A1