Clocktower Restaurant at Rudding Park in Harrogate

Was having the time of my life at rudding. A Room and Dine indulgent Xmas prezzy to each other. Amazing room, spa and experience at first. Drinks reassuringly expensive but fine in the context. Then made the mistake of eating in the clockhouse on Saturday evening. The main dining room stank of fish so moved to other room. We were Still upbeat at that point and smiling and enjoying ourslelves...then...Caesar salad to start made a mcdonalds salad look gormet. Then...the £105 tomahawk for two arrived carved up like dog food and cold. I demonstrated this to the waiter by putting my hand on the 'sizzling hot stone'. Dissapointed but we gave them constructive and reasonable feedback and left. The picture of "tenderstem" cold broccoli sums it up. Such a shame. So close yet so far. Was worth the money up until it wasn't. I'll be marching to the front desk shortly for further feedback giving and reparations. I'll go back to using our usual treat spa place in Durham. Ribroom at ramside is a proper restaurant and know their onions. Might go over to Devonshire Arms for Sunday dinner to salvage.

Had breakfast and dinner here, both good experiences, the staff are particularly wonderful. Food quite pricey and not the biggest portions but ok when it’s included in your hotel package. Clocktower feels much nicer when dining alone as it’s more formal and quiet

Been to Rudding loads but not to the Clocktower before. We had a charity raffle voucher and booked in for lunch. Very friendly staff and prompt service throughout. Food was tasty, squid and truffle quavers, squash tortellini and meatball linguine then treacle tart and crème brûlée. Everything was tasty and well presented, the puddings were the stars of the show. Lots of staff and maybe too many looking after us which can confuse them. Can’t fault our visit though, was fun and tasty.

Food was very tasty although we'd all have preferred a larger sized portions for the price of the meals! What was disappointing was the price of a non-alcohol beer which cost £6.00! With the 10% service charge that was £6.60 for a bottle of beer! I can buy this drink in the supermarket for under £1.00 so the mark-up in my opinion is unacceptable.

We visited the clock tower restaurant and it was a beautiful setting. The waiting on staff were very attentive. The starter was excellent and the main course very good, however the banoffee pie was terrible, it wasn’t set and should not have been served. The waitress was very kind and removed from the bill. One of my friends had coke and it was flat, they replaced with another flat coke. An establishment this good should be doing these little things better.

We were bought a £100 voucher for our wedding which we used at the clocktower restaurant. Easy to book and the food and service at the restaurant was lovely however when it came to paying the bill, we gave the server our voucher and the card machine wasn’t working so I had to go up to the till to pay. A different person took the remaining payment and we left, when we got home we had been charged the full amount and the £100 hadn’t been taken off the bill. My husband rang rudding park multiple times to get this refunded and eventually it took 10 days to get this back, after spending to many different people. Always make sure you check before you pay!!

We were bought a £100 voucher for our wedding which we used at the clocktower restaurant. Easy to book and the food and service at the restaurant was lovely however when it came to paying the bill, we gave the server our voucher and the card machine wasn’t working so I had to go up to the till to pay. A different person took the remaining payment and we left, when we got home we had been charged the full amount and the £100 hadn’t been taken off the bill. My husband rang rudding park multiple times to get this refunded and eventually it took 10 days to get this back, after spending to many different people. Always make sure you check before you pay!!

I want to say a huge huge thank you to Charlie and the team at Clocktower today for our brilliant lunch. As allergy parents, visiting somewhere new for the first time fills you with anxiety. We are so grateful for the time and attention given to us to ensure our son had the best lunch despite his multiple allergies. Desserts are off the cards 99% of the time for him and we had settled on the idea of him just having a bowl of fruit, but he was presented with a whole host of off menu treats! Meringue, vegan cream, chocolate ganache, raspberry coulis, fresh raspberries and strawberries! His smile was just amazing to see and we really appreciate the extra touches you put into place for us. (Despite what the other diners we were with may have said, that was all that mattered to us and we wanted to make sure you all knew that!)

Been to the Clocktower Brasserie today for lunch - very disappointing!! My husband's burger was served 10 minutes before my salad - he said it was mediocre.My salad was no bigger than a starter and the melon tasted funny,I told the waiter it was disappointing but he couldn't have cared. I had to ask for napkins and water - will not be back!!

We booked an afternoon tea in the conservatory and had high expectations when we walked in to the beautiful setting. Unfortunately everything went downhill from there. We were seated at a table and provided with our Prosecco, tea was ordered. Had to ask twice for milk, asked for a tea strainer, waited until tea was stewed and had to get up and get strainer myself, no teaspoons, no sugar. Waiter came and presented our3 (dry) sandwiches - no napkins on the table. The wait between sandwiches and cakes was probably around 30 mins but felt longer as we stared at empty plates, empty glasses and empty teacups and were ignored by all the staff milling around. (Of which there were plenty!) When the cake stand arrived we asked for more tea, as did the ladies at a nearby table. Theirs arrived, ours never did. We didn’t get a clean plate for desserts and had to steal spoons from another table for the mousse cake and clotted cream. Just didn’t expect this level of shoddiness at a hotel with such a reputation. Certainly would not recommend

My wife and I were treating ourselves to a meal at Clocktower Brasserie so we could use a voucher we had been given for our wedding. Local to the area, but not regulars at RP. We arrived 15 minutes early and took a seat at the bar to have a quick drink. At this point, it took the staff (who were generally very nice) at least two minutes to even acknowledge our arrival. There was only one other couple at the bar, so they were hardly overrun at this moment in time. Having gotten our drinks, we then made our way to the restaurant entrance to be seated. We were informed by one of the bar staff that someone would be with us momentarily. After a couple of minutes of standing, with no sign of someone coming to look after us, one of the waiters hurried over to again let us know someone would be with us shortly. After another minute or so, said waiter then took it upon himself to ask who we were and what room number we were staying in. We informed him we were not staying in the hotel, however, had a dinner reservation. After scurrying through the paperwork, he could not find our reservation and informed us he could clear a table in the conservatory which would be ready in a few minutes. We were instructed to sit back at the bar. The staff then made light of the situation by saying we should have never gotten up and just shouted at the restaurant when we wanted to sit down. On reflection, this all seemed a little unorganised, unprofessional, and not the premium experience I had expected. Once seated, we were then given food menus, but no wine/drinks list. This was only provided once asked for. We decided on prawns/scallops to start and cod/lamb rump for our main. Generally, the food was very nice although, herein possibly lies one of the main negative points of our experience. If you are charging £22 for king scallops, you cannot serve three measly-sided scallops with a little puree and chopped cauliflower. It just seemed like extremely poor value for money. In total, the meal, sides, and bottle of wine (£40) totaled over £200. For a midweek meal for two, this seemed excessively pricey based on the service and food we received. To put this into context, RP's new fine dining restaurant is offering midweek tables including a drink on arrival, six courses, and a drinks pairing for £120 per person. Maybe we would have been better off trying to book this experience instead. In summary, what could have been a nice evening fell short of the mark and left an unremarkable memory when thinking about whether we would recommend or return again. Sorry team RP!

Been a few years since we last visited and very impressed. The conservatory is a beautiful place to be on a sunny day and the food was simple yet excellent quality and well executed. Why not five stars?? The service was friendly but a little spotty with staff needing more training and the wine list and food could be better. Keep up the good work!

Visited the Clocktower restaurant with friends for a light lunch. After being shown to a nice table outside on the terrace, we waited over 20 minutes for someone to take an order for drinks and food. As no one had appeared, I went inside to find someone to take the order. After a further 10 minutes, a waiter came to take the order. The food arrived after a further 10 minutes - but no cutlery, napkins, bread or drinks. The waiter went back for the cutlery but failed to bring a soup spoon. Off he went again returning with the soup spoon and had to be reminded that the drinks hadn’t yet arrived, so around 50 minutes after our arrival, we finally had our order - the pea and watercress soup, a caesar salad and a coconut prawn salad. The soup was very a very small portion, the caesar salad had minimal dressing and no parmesan shavings. The prawn salad (£22) had 5 prawns, no coconut, a few strips of unripe mango on a pile of lettuce. We raised the issue with waiter and when he brought the bill he deducted the cost of the prawn salad. A fair response but it doesn’t answer the question of why such a poor apology for a dish was served in the first place. When the bill appeared, I indicated that I would pay by card and the waiter said he would return with machine. 15 minutes later there was no sign of him so I went to the desk and paid there. In summary, poor overpriced food and no service at all.

Having been a supporter of Rudding since it opened, it is always a pleasure to go to the clocktower. The last visit bordered on a disaster. Inadequate service and below average food. The two course meal took 2+ hours. The service was slow and a waitress was sulky. It turned what anticipated enjoyable event into a frustrating and bordering on miserable afternoon. The only positive is that the manager waive the bill as it had been such a disaster. Only hopes they get their act together and returns to inform spectacularly good self.

Been twice in the last week due to various engagements. First was my partners birthday dinner with family. Drinks took ages to arrive and when glasses were empty no further drinks offered until I asked. Food was great. I’d arranged a ‘birthday plate’ to arrive for him which was bought to the table in a very casual manner ‘is it someone’s birthday’ and plonked down in front of him. No candle, no special effort made which was disappointing for such a big occasion when I’d called up to request it in advance. Second was a business lunch a few days later. Ordered 4 drinks (2 soft drinks and 2 beers) and half an hour later (and starters finished) still no drinks arrived. Ordered Caesar salad for main with anchovies, they forgot the anchovies so had to bring them separately on a plate. Staff and food are always lovely but I’ve found service levels have fallen a lot recently for somewhere that prides itself on being ‘Award Winning AA 4 red star’)

Been twice in the last week due to various engagements. First was my partners birthday dinner with family. Drinks took ages to arrive and when glasses were empty no further drinks offered until I asked. Food was great. I’d arranged a ‘birthday plate’ to arrive for him which was bought to the table in a very casual manner ‘is it someone’s birthday’ and plonked down in front of him. No candle, no special effort made which was disappointing for such a big occasion when I’d called up to request it in advance. Second was a business lunch a few days later. Ordered 4 drinks (2 soft drinks and 2 beers) and half an hour later (and starters finished) still no drinks arrived. Ordered Caesar salad for main with anchovies, they forgot the anchovies so had to bring them separately on a plate. Staff and food are always lovely but I’ve found service levels have fallen a lot recently for somewhere that prides itself on being ‘Award Winning AA 4 red star’)

Went for an early evening meal with my wife. I've been to numerous family occasions in Rudding PArk, and in particular at the CLocktower. It's always a really lovely experience, and the food is always of the highest standard. This was no exception: friendly staff, prompt service, and of course great food. We both started with the scallops, which were outrageously good. Then my wife had another starter as her main, while I had the cod loin. Again, just superb. We'll keep going back.

Had lunch at the Clocktower Restaurant with 3 other girlfriends. There is a lot of work going on with a lot of drilling noise for our first hour we were there which I realise has to be done but think we should have been told on booking! Also a very limited menu so we all had 2 starters each! The service was not good at all. I had to go to find someone after being there for 15mins & not even offered a drink. It was very disappointing which I am terribly sad about as I’ve been to Rudding for many different occasions & I’ve always praised everything about it.

Such a disappointing lunch. The hotel is lovely and in beautiful surroundings. I have eaten here for 23 years and never had a bad meal, but yesterday’s lunch was dreadful it tasted as though it had been bought in Iceland and served by school children. Rudding you really need to buck your ideas up so disappointed with you

I live in the local area and visit RP fairly regularly so decided to treat myself on my birthday and have dinner in the Clocktower. Unfortunately this time, I left feeling really underwhelmed by my experience. I had booked back in November for 6.45pm as they said this was the only time available. I emailed a week or so before asking if there was any possibility we could move the booking slightly later but they said that they were fully booked until after 8pm. Absolutely no issue with this but the Clocktower was virtually empty until at least 7.45pm with plenty of other tables available! The service was great (as always) and the food was tasty but the course did seem to come out very quickly and we almost felt a bit rushed. We had a voucher to use so we put that towards the final bill, however if we didn’t have a voucher, I would have felt begrudged to pay so much! The prices definitely seem to have increased and I understand RP is a luxury five star hotel but it did seem overly expensive! I do love Rudding but this time it just seemed to have lost its special spark.

Afternoon tea for Mother’s Day, food excellent. Staff were friendly and attentive, at no time did they make you feel you needed to rush. There is some work going on in the grounds at the front of the hotel, but you can still pull right up to the doors and a member of staff will park your car for you, and return it at the end of your visit.

Booked for 7.30pm on a Saturday night. Hotel and surroundings are beautiful although the works to the outside driveway and car park do not make access pleasant, especially in the rain. The menu was ridiculously priced, but their 50% off food offer made it sensibly priced. £24 for fish and chips, most of which was oily batter, would have been crazy. The food was acceptable, nothing more. We also had a long wait between the starter and main course. We did not bring this to anyone’s attention but a member of staff came and apologised, saying that a large table had come in just before us. Perhaps decent staff training would have prompted him to offer us another drink to make up for the wait, during which time we all finished our £10 a glass of wine. The biggest problem was the noise. We were on a table near the bar where there was live music. It was far too loud to have an easy conversation whilst eating. We complained on a number of occasions but nothing was done to remedy this, other than a member of staff closing one of the double doors leading to the bar, which was immediately followed by another member of staff opening the door. There was absolutely no need for the musician to set up so close to the restaurant. The bar was big enough for him to have set up and the opposite end of the room, well away from diners. So all in all a very average experience, certainly one not to be repeated anytime soon.

Over priced, poor service, didn't address my feedback. So in short - lime & soda, 2 sandwiches, and a menial serving of cold chips £42 Slow service, plenty of staff don't know what the issue was. Needless to say when I fed this back the server apologized and took the service charge off !!!!! What's this world coming to?

Met a colleague to catch up over a light lunch. A very smart but relaxed place to meet with good prompt service. However, I have never seen such a small sandwich (both of us), made from the end of a tapered sourdough, with a small bit of slaw accompanying it. The ingredients were excellent, but for over £12 each you really expect a proper sandwich. Also what does it cost to put a few kettle chips on the side! Don’t mind paying a price for the venue, but you expect portions to be generous. Very disappointing, but given the other reviews this may have just been a one off.

The starter was really nice, the pudding was even nicer. However, when our Sunday dinner arrived the yorkshire pudding was flat compared to what we had seen coming out. That didn't matter too much we just got with it and started eating. Then we tried the beef... and noticed it had a bad smell. It was both our beef. We left the beef and spoken to Richard once he had taken the plates. We told him about the beef and asked for him to smell it. He said he would check with the chef. He came back and said he smelled it and it smelled fine. I asked did you smell ours on our plates. He said no he had thrown that in the bin already. I can only describe the beef as having a pungent smell. Like it was past its expiration date or left outside the fridges for hours on end or something. But it 100% didn't smell right. We had already paid upfront (voucher for 3 course sunday dinner) so was left disappointed and a bit fearful about possible food poisoning. Its only been a few hours so far but aren't happy about our experience

Used to be fabulous but the garish deco and the soso food need a massive and urgent overhaul. Is not terrible value for money, but could be so much nicer.

We were greeted by a polite member of staff and taken to our table, and our waiter for the evening, Drag, was amazing and very attentive throughout the evening. The food was great — we opted for the steak and the Venison and both were amazing. Salt and chilli king prawns were also very nice. Would have been nice to know more about where the game meat came from however. Only major let down was the decor. The restaurant was extremely bright for an evening and the overall decor felt very outdated. All food was served on the same white plates which often made dishes look a little boring. The cheeseboard was served cold (should be served at room temperature) and the butter was solid and cold again. At breakfast time, the continental breakfast was great with good options for fruit and cereal. The breakfast was advertised as being served on sourdough however this was not the case and was served on regular white bread, not really what you would expect at Rudding Park. However the staff again were lovely and we could not fault them. Overall, some modernisation needed for the decor, and some more attention to detail on the presentation of food, especially for the price you pay to stay there.

We have been to Clocktower many times. We joined the Foodies system. We ordered drinks 2 glasses of Rose but white wine appeared, beer came as ordered. Changed the wine fine. We ordered turkey for two of us and lishmans charcuterie for our friend. Turkey was modest and no roast potatoes. Subsequently noticed that roast potatoes was £5 extra, for two small roast potatoes. We think £24 for a modest turkey too much. Would have been happier if one roast was in the price. We then had coffees which was fine. We waited 15 minutes for the bill but had to search for staff so we could pay. We got the feeling all the staff were not very well trained . Think we will leave Clocktower for a while and await improvements.

We went for dinner as part of our stay at the hotel. Beautiful restaurant! Our waiter was great - friendly and efficient! Food was delicious. I had the prawns follows by the chicken. Gorgeous and beautiful presentation. Could fit a dessert in - unfortunately!

Beautiful food, 1st class service, beautiful surroundings. What more can you ask for!

Wow, afternoon tea was perfect. Delicious food, sandwiches brought to to the table to select from and extras offered, a great array of mini cakes, melt in the mouth scones and a lovely range teas and alternative drinks. A lovely atmosphere, not stuffy, just comfortable and wonderful and best of all was the service. Cris was a delight, such a gem of a friendly, lovely lady, she absolutely made our experience and could not have been better. Her son works at Rudding too and it’s clear that Cris’s wonderful personality has been inherited. Thank you for a special experience which we loved and will repeat very soon.

Over the years we have been regular users of the Clocktower restaurant at Rudding Park. Our visit last night was top class. The food was absolutely superb and staff service was friendly, efficient and faultless. The restaurant was busy and almost full by 7.30 but despite this everybody seemed to be served on a timely basis. This was undoubtably our best dinner experience for some time. It is well worth signing up to the Rudding Park dining club ( foodies). For a modest annual fee you can get 25% off food and drink on most dates.

A fabulous lunch with excellent and friendly service in beautiful surroundings. Thank you!

Very disappointed considering this is 5* hotel I had Shepherds Pie which was very 'sloppy' and my friend Fish and Chips which were tepid.........the service was outstanding though

Super dinner, service was good all members of the team were polite and friendly. Food served in a timely fashion so we had a relaxed dinner. Food itself perfectly cooked. Thank you to the chef for checking ingredients to avoid any allergy issues. Live music on a Friday was a bonus. Thoroughly enjoyed our evening, so thank you Clocktower team.

Excellent meal, in lovely surroundings, the staff were very attentive and professional. We shared a platter of cold meats to start and there was plenty for 2 people , my husband then had the fillet steak which was cooked to perfection, I had the duck, which was excellent, I normally leave the duck skin as I’m fussy about fatty food, but this didn’t taste fatty at all it was nice and crisp and tasty, the jus to go with it was excellent. Would definitely recommend and we will return .

A lovely meal this weekend, restaurant is light and airy , modern , no tablecloths but this I applaud as no laundry which helps support the environment. Two of our party are gluten free and this was very well catered for . Anyone GF knows this can be very restrictive when eating out , but not here . GF Bread rolls were delicious, the fish and chips with GF batter were fabulous . Apparently the chef is GF so he knows what he’s doing - clearly . Bravo . We had King Prawns, smoked salmon among the starters . Both very good , Excellant smoked salmon that had a light smoked flavour and not fatty . Our party had fish and chips, halibut, duck breast and venison, all of which were highly commendable, beautifully cooked and presented too. It isn’t a cheap restaurant but the quality and presentation was excellant. Staff were attentive and thoughtful . Thoroughly enjoyed by all.

We had afternoon tea at Clocktower to celebrate a birthday. We arrived slightly earlier than our booking but it wasn’t a problem! Our table was already perfectly set ready for our arrival but since it was a really nice day outside I asked if we could sit outside instead. I felt awful because they’d already set it out so nicely but with no hesitation they were happy to relay the table outside for us and we walked around the grounds for 5 mins while we waited. The scenery and surroundings are just beautiful and the staff were amazing, particular Cris. She was so professional, friendly and attentive! There was an extensive tea menu to choose from and coffee was also available. They even said we could choose iced coffee given the weather. Refills were complimentary. There’s also an option to add prosecco / champagne for an extra charge. For the food they brought the sandwiches first and it was great as you could choose which you would like to try, great for my partner as he didn’t like a few of them so they didn’t go to waste! Cris even came back after to ask if we would like some more! The sweet aspect was lovely, macaroons, tarts, cakes, scones. I mentioned I don’t like carrot cake so they swapped it for an extra tart. Again, appreciated a lot that they helped me avoid waste and be satisfied! There was also a fruit slice available that Cris put in a takeaway box for us along with the leftovers we had to enjoy at home. All in all, such a beautiful afternoon! Would recommend if you are an afternoon tea lover.

Terrible food yesterday. I had a vegetarian bento box.. ceaser salad included came with anchovies even though they assured it wouldnt as its vegetarian! Mushrooms served on an actual crumpet in a space you cant even cut it to eat it who wants a crumpet at a fine dining establishment. I thought at the leas lt it would be their take on a fresh 'crumpet-. Aarancini ball and carrot cake ok. Mushroom pasta came with fully raw mushrooms scattered over it?? Does anyone really go into their kitchen and fancy biting into a raw mushroom? I never have. No flavour Vegetarian ceaser salad main was hopeless no dressing and a ridiculous amount of thick halloumie cheese. This is meant to me a healthy light option. Very inauthentic with that much cheese and no dressing Wait was long 40 mins even though not overly busy. They refunded my bento box and drinks. Terrible food for the second time. Will not be back.

Terrible food, avoid ir be dissapointed!! I had a vegetarian 'bento box'.. ceaser salad included came with anchovies even though they assured it wouldnt as its vegetarian! Mushrooms served on an actual crumpet in a space you cant even cut it to eat it who wants a crumpet at a fine dining establishment. I thought at the least lt it would be their take on a fresh 'crumpet-. Aarancini ball and carrot cake ok. Mushroom pasta came with fully raw mushrooms scattered over it?? Does anyone really go into their kitchen and fancy biting into a raw mushroom? I never have. No flavour Vegetarian ceaser salad main was hopeless no dressing and a ridiculous amount of thick halloumie cheese. This is meant to me a healthy light option. Very inauthentic with that much cheese and no dressing Wait was long 40 mins even though not overly busy. They refunded my bento box and drinks. Terrible food for the second time. Will not be back.

A real mixed bag. The service was 10/10. Our waiters name was Lua and he was fabulous. He was so on the ball and clearly he’s made for customer service, or any job where he can just be a people person. All the staff we encountered were polite, friendly, professional and just generally quite wonderful. The food 3/10 This place really lets itself down with the food. It’s such a shame. I don’t know where the chefs were trained but it was like the land of salt and pepper ( the only seasoning used in every dish). There’s a chapter in Alice and Wonderland where a lady in the kitchen is shouting “MORE PEPPER!!!” and adding it to EVERYTHING. I think she was in the Clocktower kitchen last night throwing her weight around. And the carrot cake for dessert… Nothing on earth can convince me it was made in the kitchens here. Mr Kipling does a better carrot cake. This hotel is amazing, but until they have really taken their eye off the ball when it comes to the food.

Had an 830 booking on a Saturday night, atmosphere was good but the decor is not to my taste, it's very odd, very colourful and playful and not very stylish. It was incredibly bright in the room also, taking away from any ambience, plus there was no music. Lighting and music are basics, both wrong in this case. Staff were all very pleasant, only comment is I think we were seen by about 8 different staff over the course of the eve, no idea who our waiter was. The food took a long time to arrive. I noticed tables that were seated after us receive their food before ours. Just as I was about to ask someone, it arrived. The food was nice, not amazing, but the prices are just silly to be honest. £38 for lamb which came with a tiny vegetable garnish and one, yes one tiny fondant potato! £20 for three tiny scallops with too much fennel and celeriac. Venison again was measley for the best part of £40. I was disappointed to discover that not one of the 7 or so deserts was warm, they were all cold, and all £12. Raspberry Eton Mess with no fresh raspberries and at that price. The wine menu has good choice is but the cheapest bottle of red wine is £36. I really get the impression whoever is in charge here is just trying to squeeze the customer for every last drop which isn't nice. Prices are not reflected in quality or portion size, for example just one tiny fondant potato with the lamb, that's just embarrassing! Will not return. There are many, many other places better than this at a less punishing cost. People will pay the prices and so the restaurant won't care, but the management should really think about this and try to show fair value for what's being offered.

Incredible food with outstanding service. Visited for a 90th birthday, the staff asked if we were there for an occasion and not only presented the birthday celebrant with a lovely chocolate message, but also a gift! Absolutely wonderful experience and will definitely be visiting again soon. Thank you!

My wife, eight-year-old daughter and I went for afternoon tea and, in a word, it was perfect. The staff were attentive, personable and happy. The food was plentiful, delicious and beautifully presented. But,m then again, we expected that from Rudding. What made this perfect was the extra effort the staff went to. The way they made our daughter feel as much an important part of the tea as us. That the chef, without us asking, made sandwiches specifically for her taste (jam and chocolate spread), without us even asking. Yes this might be an easy guess for an eight-year-old: it was that it happened without us having to ask, and with a smile, that made it so good. Oh, and the slices of chocolate and banana cake she was given too. The eta was to celebrate my wife's birthday, so they gave her the glass of Champagne complimentarily with the tea. Again an easy thing to do, but done without fuss. What was above an beyond was the plate brought through with chocolate truffles and decorated in chocolate writing with happy birthday. All the little extras were what made the afternoon so special. And we even got very pretty boxes to take what we couldn't finish home. In terms of cost, we though it was excellent value given everything above. Can't say whether it was cheap or expensive. All I can confirm is that we left feeling full, happy and spoiled. I guess it is up to each person to put their own value on that. We though it was exceptional value.

We had a superb afternoon tea in the Clocktower brasserie. The service was faultless and the sandwiches, cakes and tea excellent and plentiful. Very well worth the visit and an extremely civilised way to spend an afternoon.

Staying at Rudding and despite a 5 Star service elsewhere the service in Clocktower is terrible. Afternoon Tea and asked if we wanted tea or coffee before we were sat down. Then left for 30 minutes, no offer of drinks menu or water etc. My...

I stayed at Rudding Park previously for a spa weekend with my wife, which we found very enjoyable. I received an email from them offering a discounted meal option at the Clockwork Brasserie, which I thought was a lovely opportunity. On arrival at 17:45 we...

Had 2 lovely dinners at the Clocktower Brasserie at Rudding Park. Favourite meal was the salmon dinner and the vegetable tempura . What really stood out were 2 staff members who served us. Freya and Eduardo. Freya was there both nights and Eduardo served us...

Beautiful venue but seems to have lost its touch. Our cutlery on arrival wasn’t clean which is excuseable but as the faults start to rise it becomes more annoying. Our food was over cooked, after noting this with staff that we didn’t want to waste...

We’ve been visiting Rudding Park for years - and even got married there so for us it’s a really special place. It’s therefore sad to have to give anything other than a 5 star review. It’s always been brilliant on customer service and attention to...

Stayed for wedding anniversary celebration, 2 nights on a spa / dine offer. The hotel is beautiful and the room was lovely, overlooking the courtyard and we were given a key for the French doors. Spa was great, treatments were lovely. Swimming pool excellent. Our...

The food and staff were exceptional. I had the lamb rump which was cooked to perfection, with a pea puree which was to die for. My Partner's salmon dish was also impeccable. The desserts were also fantastic. The chocolate delice was everything you'd expect in a premium dessert. The staff were incredibly friendly and energetic. In particular, Nick helped to create a wonderful environment. The atmosphere was only enhanced by the amount of happy faces on the staff. My only critique would be that the prices were more than you'd expect for the food. Although, this is likely to be expected as it is a hotel restaurant and due to the surroundings atmosphere. All in all a wonderful evening. The staff deserve an incredible amount of credit. The only reason it is a 4 rather than a 5 is the price point.

Just returned from a one night stay, luckily this was a treat off the kids for my 60th so I didn’t actually pay the £600 bill otherwise this review may have been harsher!! First of all Pros: Reception great Rooftop garden(£60 each) exceptional Great bar...

Ate there on 13th May, table of 4, service was average, menu was basic. Prawns not cleaned correctly, made 2 diners ill. Over priced and poor quality for an establishment that should really do better. Not recommend.

We were taken to the Clock Tower Brassiere by a dear friend. Very disappointed. I asked for a Tio Pepi Sherry. The Waitress did not have a clue what that was! I then requested a Gin & Tonic and asked for the tonic not to...

We tried almost every dish on the menu as we stayed 5 nights. Sometimes we had lunch, other times dinner

We hadn’t been for dinner for some time and very much enjoyed the fresh decor of the restaurant. Staff were very pleasant and attentive although perhaps a little inexperienced in 1 or 2 instances. The food was excellent and we even managed a pudding -...

Went for afternoon tea today. Disappointing. Waiter had little idea what hot drinks they had, when we asked he seemed put out….lots of teas, probably fruit teas. No menu. Food came, with nuts. We’d contacted the hotel in advance to advise no nuts. When the...

We had an excellent meal and a lovely experience last night at the Clocktower Brasserie. We were given a warm welcome by the staff and we sat in the bright and airy conservatory for our meal. There was a lovely atmosphere throughout the restaurant. The...

Slow drinks and fast food. Had to wait 15 minutes for pre dinner drinks and then had to wait to be shown to our table which was like a works canteen. Then we were ignored for 20 minutes and had to ask a waiter to take out drinks and food order. Incredibly, the starters arrived within minutes even before the drinks we had ordered! We had to ask the food waiter to get our drinks. Within 5 minutes of finishing our starters the main courses arrived. We had to ask for a break before ordering any dessert. We had been served two courses in 20 minutes. This meal for two cost £172 and for those prices you expect better service and treatment. The whole experience was abysmal

We had booked a private dining room for a party of nine. Excellent service by attentive but not intrusive staff and great food. Thanks again Clocktower

Sunday lunch sadly was a big disappointment. 5 people in our party plus a baby, so not a huge gathering but the time it took to serve the meal was painful. No apologies given for delays and I had to asked for our main course to be served! Meal was poor, roast potatoes had obviously been under the heater and were dry tough and tastless, and when the carrots came they were only lukewarm! Not wanting to spoil our family occasion I didn't complain. However I did send feedback on their website immediately, however I am still waiting for an acknowledgement for that. Overpriced, poor value, and over rated. 2 stars for the overworked gentleman waiter. We have had far better and cheaper Sunday lunches in our local pubs in and around York, which is where we'll be heading to in future.

Had a great lunch with my family the service good very attentive and the roast beef delicious I have dreaming about lunch as I have poorly it as had remember well done you alwsys deliver deliciousness

My Husband and I visited the restaurant as part of our spa break package and were unfortunately very disappointed. This was not our first visit to the hotel and restaurant, we have been 4 times in the last 5 years but this has to be...

Popped in for a coffee having been in the area, very nice decor and great coffee, the staff are really friendly and great service, the only downside is the order took a while to arrive and it was nearly £9 for 2 coffees which I...

Great meal as part of small stay experience - we both had the Cauliflower soup and then the Baked cod - we followed up with chocolate mocci balls & plum tart for Mrs C Really good but not a fan of the automatic service charge

A friend summed it up. 8 out of 10, but they think they're an 11, hence my marking them down to 3 out of 5 for perceived arrogance. Food is good but expensive. Staff are keen but amateurish. I have the impression they don't need the repeat business, being a destination for tourists and company directors on expenses alike.

Aw came here after our spa day and the food was incredible but the service was a little bit slow. The staff were all really friendly and quick to take our orders but the food took a while to arrive. It was about 35 minutes...

My wife and I booked in for lunch at the Clocktower at Rudding Park. As we live close by we had taken out an annual subscription with RP Foodies, at a relatively cheap cost but enjoying 25% discount each visit on lunch or dinner at...

Staff were very attentive, food was excellent and of a high standard. We ate in here for lunch, evening meal, breakfast and Sunday lunch, all meals were fantastic. Highly recommend.

We went for our Christmas lunch with friends today. We prebooked our choices our meal time was 1pm but didn't receive it until 2.20pm. Even then it was cold!! The staff were very nice but obviously understaffed. Not a very good experience. Don't think we'll...

Went for festive lunch. The food was very good, but the service was abysmal. All ok until service changes from lunch to afternoon tea, when anyone not having afternoon tea becomes invisible. 2/3rds of the way through main course, offered cranberry or horseradish, which would...

Incredible. Food was 10/10. The staff are superb and very friendly. Absolutely no complaints will be back.

Most food ok but if you don’t like fish which is predominantly on menu not for you. Should of got an Uber eats would of been cheaper

I thought I had previously left a review but it seems to have vanished! Anyway we had a lovely stay to celebrate my wife’s 70th birthday. The hotel could not have been more generous - thank you again. Service/room/swimming pool etc excellent. But the food...

We came to Rudding Park for an afternoon tea and it was absolutely lovely. The food kept being brought out which was unexpected but great, I’ve never been offered so much food during an afternoon tea before! And the service from our host Nuno was...

We came to a special restaurant for an 80th birthday. We have had excellent meals here before. What a fall from grace - overpriced food that was very ordinary and paying those prices would you expect to pay extra for sides? Two of us had...

Dinner with my mother in law who has a fondness for fish and seafood. Her ears lit up when she heard that evening's special was lemon sole on the bone - though she is rather particular about her fish so I was very relieved to...

Very very disappointing meal. Bruschetta very ordinary. Tomato bowl - tiny portion - tasteless tomatoes, minimal accompanying leaves and dehydrated tomatoes added nothing. In contrast Chicken bowl had a massive rather tasteless chicken breast with a salad with uninspired dressing. Would have stayed for desert but did not want to chance a further disappointment. At premium prices you really do expect better. Waiting staff were however delightful.

Visited many times previously when the restaurant offered a well priced delicious 2 or 3 course set price lunch. Food was high end, delicious and beautifully presented. Lighter more casual fare was offered in the bar area. Unfortunately this is no longer offered and the...

They had my top 2 favourites ham hock and comfit duck , absolutely superb. As always great service and quality and that little bit extra

The restaurant is lovely, service was good! The food was very average, grilled king prawn skewers were tasteless, not grilled more like steamed and the skewer basically had the prawns and green peppers, nothing else. It came with a side salad which was ok but...

Before arrival, I requested a bottle of wine to be on the table as we was celebrating our anniversary. We was indeed waiting 10 minutes after being seated to receive the bottle. We chose two different meals, and got told both were sold out (this...

We had dinner at the clock tower for 2 of our 3 nights at Rudding Park. The food was lovely and service friendly and efficient. My favourite dish was the sea bass which was delicious. There were a couple of little mistakes, but the staff...

We had lunch in the clocktower. Staff were all very friendly and welcoming but service was fairly slow. Brought us complementary foccacia and dip which was nice. Ordered drinks and water. I expected a jug of tap water but was given an expensive bottle of...

We visited on 5 June as a party of 8 for Sunday lunch 5 of the party were poorly for the 48/72 hours after our visit Spoke to the hotel who said no one else has been poorly so all they could do was refer...

We dined at the brasserie as part of a dinner inclusive package at the hotel and were really impressed with the food. The wine prices are quite high (£45 for a bottle of Prosecco) so we had a bottle of the Pinot Grigio blush rose,...

Lovely lunch with friends on 14/7/22 Food was excellent, the service attentive and charming by Julius Beaudet. He very nicely brought me a tester for the wine and knew about his products so well. The place is lively and smart but relax, the decoration is...

Beautiful afternoon tea. The guys who work there are awesome and couldn't do enough for us we will definitely be going again.

After 20 years of visiting Rudding Park Hotel the food and service continues to be excellent. Our Anniversary meal was made extra special by attention give by all the management and staff. Thank You

This was our 3rd visit to Rudding Park. After our last visit in 2019 when the AC in our Follifoot room didn't work I said I wouldn't return but as the weather was so hot on our visit to Yorkshire I decided to give it...

Wonderful service, friendly and attentive. Delicious afternoon tea, generous and delightful. We felt very special.

Lovely food... must have been a French chef :-) The care and attention of Mouna and the other members of the service team were excellent... not too fussy, but noticed everything... great job

Had over night stay on spa and dine deal. We were left a little underwhelmed with the whole experience, especially the food. For what they charge I would expect things to be better. The starters were ok but over priced for what were a few...

For the standard of the hotel, which is otherwise superb, the quality of the food should be much better. The prices are bit cheap which is fair enough. Starters were disappointing. Prawns looked as though they’d just been tipped out of the frozen box and...

Booked the champagne afternoon tea yesterday for myself and my Mum. Arrived early so we sat outside in the beautiful gardens in the sun and enjoyed a drink. Afternoon tea was served in the clocktower restaurant and was the best afternoon tea we have had....

The dinner is included in the Rudding Park room price and if you only eat in the restaurant 3 nights and do not like fish or shellfish then the meat menu is adequate.

Clocktower bar looks very tired and far from opulent considering the prices. The lighting is too bright and there are no stools at the bar as shown in their online pictures. The cocktail menu is also very disappointing.

We visited the brassiere as we had received a birthday voucher for lunch. It has been a few years since we last came and straight away noticed quite a limited menu! Our welcome was fine and we were guided to a pleasant atrium area. Complimentary...

We have visited Rudding Park regularly over the past year. We have tried lunch, afternoon tea and dinner. The menu during lunchtime has limited choice and is quite pricey. They always used to accept tastecard, however have recently stopped this. The food is good, but...