Clementine in Cheltenham

Have had previously good brunches here but this time was really grubby, both tables and toilets. Drinks took a while to arrive. Toastie was so hard it was almost inedible, with barely any filling. Had to ask for cutlery. No salt and pepper on tables either. No staff bothered with us at all really.

Recently moved to Cheltenham and came here for lunch with a friend. No music in the restaurant so oppressively quiet when not very full. Service was brusque, with nothing said when delivering meals to the table and no checking-in from staff beyond informing us there were no juices/yoghurt/ice available. Poké bowl was very lacklustre, with poorly cooked salmon surrounded by limp salad - not what we had in mind. Overall, very disappointed by this experience, especially given the price and the generally excellent standard of other nearby restaurants.

This place never disappoints!! Great food , local produce, friendly staff, surroundings are spacious and airy. Both indoor and outdoor seating! Also great for an ice cream or coffee break!

Home made ice cream and a pastel de nata whilst taking a break from imperial Park beautiful sunbathing.

Disappointing salmon poke bowl. The salmon hadn’t been cooked well (?microwaved) and not much flavour. Not the standard I would have expected for the price

Literally the nicest cafe in Cheltenham

Lovely interior and atmosphere, the size of the refresher drinks are just a bit small for the price.

Lovely customer service and great vegan options.

Popped in to get a gelato, we sat inside to eat it as it wasnt too busy. Lovely selection of gelato and even the small sized cone was very generous.

Fantastic and fast service despite being packed for the Jazz festival 😻😻😻 highly recommended. Didn’t have time to try the ice cream but it looked DELICIOUS 😋

Lovely original building features inside. Tasty coffee and a delicious large piece of Victoria sandwich. Friendly staff.

A generous bowl of delicious soup, chilli-spiced to just the right level. Good service.

A very disappointing breakfast visit, I was expecting a better experience after reading reviews and passing many times however it was very poor. The young staff seemed to be doing the best they could but I feel they need more training. Upon arrival our table needed wiping , and the place was cold inside. I ordered breakfast and coffee and the coffee cup was very small (I wasn't offered sizing while ordering) and the coffee was not that hot. The glass for the apple juice already had half cm of water in it which I emptied out and the glass was rather smeared. The bacon was not cooked properly Raw on the end, about 20 beans in total , and the ciabatta toast was very hard for myself and my partner. The breakfast was cold. We had to ask for salt and pepper these are not on the table already. The ladies toilet are not clean. For a cafe in sutch a prominent place should be doing better , I work hard for my money and for the price you charge is terrible , I would have had a better breakfast in wetherspoons for sure at half of the price. The owner of this establishment needs to take a close look at what's going on , take some pride and do things properly.

We used to love sitting at the tables outside. However they are always filthy and without exception you will have to ask to get them cleared of whatever the previous customer has left. The coffee is pretty bad so tea is pretty much your only option. They rarely have the sausage rolls which are tasty. Once we ordered the Poke bowl which was so bad we had to send it back. Crying out for new management!

Nice coffee and tasty croissants!

I’ve tried The Clementine Cafe twice now just in case my first average experience was a one off, or I chose the wrong things on the menu, but unfortunately I’ve left disappointed on both occasions. Fundamentally the food quality is really poor for the price you pay. I don’t mind paying £10+ for a cheese and ham toastie - Knead Bakery, Elkstone and Boulangerie at Dunkertons do this very well, but Clementine’s misses the mark, the filling is bland and sparse, it was overcooked and the limp side salad swimming in sticky balsamic glaze did nothing to improve it at all. Our second dish was a fish finger sandwich, lovely fresh bread, but the fish was very poor and an over the top side salad again. The soups going out to tables looked wholesome and good so I did leave wondering if I should have ordered differently, but I don’t think I will be third time lucky. Juices and smoothies were OK, but at over £5, I really question value for money. The cutlery we had was dirty, between the fork prongs I could see leftover food and the whole place felt like it could do with a deep clean and a little TLC. We changed table twice to find one that was not broken/wobbly and the broken toilet door handles suggested further neglect. This cafe is always busy, clearly many do enjoy the food and the experience, so perhaps try for yourself.

We popped in for a coffee and really liked the atmosphere so booked for breakfast the next day. The staff were friendly & helpful. The breakfast was absolutely delicious. We'll book in here again on our next visit.

Fantastic place for Brunch, food was really good and very reasonably priced. Was a bit squashed in & the back door was annoying as it kept blowing open but that shouldn’t takeaway from the amazing food. Staff were rushed off their feet but always had a smile on their faces

Good location, but better offerings nearby

Disappointed. Ordered two coffees and was charged £8 and they were tiny! One of them felt half full.

Lovely stop for coffee and gorgeous Victoria Sponge at a great price. Staff were lovely and helpful!

The food and coffee is good quality but the prices are very high. Bought an iced latte, a coke, a lemonade and a brownie and they all cost me £15.

Nice little cafe restaurant in Montepellier. Good food selection and friendly staff. The salmon poke bowl was quite a big portion but tasty and white truffle fries were absolutely addicting. They also had an assortment of cakes and pastries and different flavoured ice cream to chose from.

£4.50 for a slice of stale Victoria Sponge

Lovely welcome after walking in the rain. Very nice coffee (albeit in a too-small cup) and superb croissant served warm. Reasonable price and interesting surroundings too. Would recommend.

I came here with my daughter for lunch. I ordered a cheese toastie and my daughter had poached eggs on toast - both with sour bread. Unfortunately my toastie was like biting into a breeze block - I had to give up and left most of it - my mouth is still sore. My daughter’s meal was pretty much the same but slightly softer because of the eggs. She just about managed to finish it but like me has a sore mouth. Clearly the sour bread was stale and the toasting dried it out too much. Both meals were served with some limp salad. I looked to complain to waiting staff whilst struggling to eat but there were none in site so was left to complain when paying. All I got was ‘sorry about that’ but no reduction for the cost of the building materials from the bill. We won’t be back!

Nice location but our coffees arrived and had coffee grounds floating on the top of the cups and the outside of the cups were dripping in coffee so very messy. The slice of clementine cake was nice but very thin for £4.50 which feels really pricey.

Hi , first time we have been to the cafe and when in Cheltenham would definitely go again.We enjoy black coffee and the blend was fine.We had two cakes and that were really good.The staff provided a very good standard of service.

Just very poor all round produce fine just no care in the preparation and cooking I have been before and it’s consistently average to poor.

Drinks went to wrong table, 15 mins later the waitress brought over the drinks from that table she seemed quite surprised that we asked for a fresh latte, surely its a hygiene issue & it would not of been hot, waited ages for the fresh one then our toasties were burnt offerings. Rubbish food & service.

We had a great brunch/lunch here as a family. The waiter was lovely and helpful. We received all our food in great time. The eggs on the brunch items we amazing! The yolks were so orange.

Tasty food, lovely ambience and nice friendly staff. Value for money too.

Serves light lunches, salads, ice cream and coffee. Pleasant surroundings for a leisurely meal with friendly service.

Average place, average food, average service. Did not live up to expectations, sadly, and the staff seemed unsure of what they were doing.

Haven't seen an ice cream selection like this before in Cheltenham - some absolute crackers in there! Nice cakes too, and a decent selection of drinks too.

Great service on a busy day. Delicious clementine cake....

Nice place for a sit down meal or food. The ice cream is also delicious! Good vibes in Montpelier and very close to the Jazz festival.

Good service, nice staff, great food.

Food was decent, we had the Turkish eggs and chicken and avocado bagel, which was slightly underwhelming as it was just some boiled chicken (no spices nothing) with avocado, can’t complain really as that’s what it said on the tin, but I expected slightly more for £10. The drinks were beautiful, lots of syrup and alternative milk options, and the strawberry smoothie was yummy too! The attentiveness of the staff was questionable, which didn’t put as off as we just walked over to them instead - but I guess in an ideal world it shouldn’t be that way, we didn’t mind though so wasn’t a massive issue. Overall lovely place, will definitely be back for drinks!

An excellent brunch spot. Staff were extremely welcoming and the food was fresh. Fairly quiet for a Saturday AM so no problem getting a table.

Wonderful cafe, owners have retained all the features of the old Butchers shop.

We found this by sheer accident when in Cheltenham for the day. Had the full English and delicious it was too. Was very busy and think we had the last table. Staff look stretched but service was still ok. We would actually make a point of eating here again next time we visit Cheltenham.. it was a great find!

Such a good place for all day breakfast. Service excellent and food top notch. Will hopefully continue visiting for years to come... :Edit: we have been back and it's still great. Food perfect every time. Accomodating for young children and friendly service!

Good coffee, free wifi. Satisifies all my criteria.

Super busy and clearly very popular. Great coffees and lunches; very friendly staff but I would say short-staffed at the busiest time of day.

Very poor experience. No service and food disappointing. There were 3 waitresses and the owner there for what looked like around 15 covers - should have been excellent service! If you want to support local cafes go to the Urban Meadow or Woodcraft! Waited around 15 minutes just for our drinks to arrive. Food finally arrived another 20 minutes afterwards. Waitress put it down and walked away - I presumed she'd gone to get cutlery since there was none on our table... Then noticed all the waitresses stood by the cutlery stand chatting and drying the cutlery for around 5 minutes (meanwhile our food was going cold)... She then gave cutlery to another table so I had to beckon her over to ask for more. Ordered the chicken and avocado bagel and couldn't even cut through the chicken it was so tough (must have been in the fridge for a while) so had to send it back. Didn't end up eating. Also - savoury crepes are on the menu outside which drew us in, yet told when seated they're only served after 3pm (can't understand the logic there - not a complex dish!)

been many times, coffee and food is fantastic, Callum is lovely and very nice, best gelato ever, vegan options available, recommend the mushrooms on toast

Very good brunch/ cakes place to eat, service slightly slow but food really tasty, also so good ice cream in the summer

Polite service and lovely food. Certainly recommend for a light snack and a cup of tea or coffee. Excellent.

Painfully slow service, average food & grubby loos. Some of us enjoyed our breakfast, some had bacon so solid it wasn’t possible to cut. The delivery was staggered & became increasingly dismissive, they are clearly understaffed.

Fantastic vegetarian brunch, one of the best I've ever had! Service is great, highly recommended.

What a lovely way to start the New Year. Clementine was one of the few places open on New Year's Day, and we were made to feel welcome by friendly staff, even though we just wanted a coffee. Service was very good, despite the eaterie being very busy, and the coffee was excellent. We loved the period details of the room and would definitely return to sample some of the tempting brunches we saw at other tables!

They don’t care about their staff, if they did they’d have more of them on during the busy times. I had to wait an hour for a drink and the girl looked like she could cry. Management must be awful.

Terrible service and food. The tables were dirty and full of used crockery. The food was bland and not terribly well presented. The bread was stalled … Sadly not one positive word to share

Food is decent . Service was slow (Sunday morning). Lovely atmosphere

Friendly cafe with a nice range of food and fast service

Best coffee. Great spot and the best flat white I’ve had during my trip to the UK. Friendly and efficient service with delicious smashed avocado and poached eggs. Highly recommend a visit.

Quality ingredients, good options and friendly staff. Overall an enjoyable and relaxing place.

Very individual, high ceilinged cafe with what looked to be a good range of wholesome, home cooked dishes with good veggie options. Friendly staff and a good vibe. Music quite loud, but good music! Out coffees (oat milk no problem) and cake all good.

We enjoyed breakfast here during our stay in Cheltenham. The food was well cooked. Service was ok but a bit slow at times and we had to ask for cutlery once the food had been put on the table. My husband had coffee in a...

Friendly staff, we just went for a cup of tea mid-morning. We were able to take advantage of the outdoor seating area on the church grounds opposite. Loved the sunshine.

Great independent cafe in they Montpellier area, great coffee and very well mannered staff!

Loved this place when we visited Cheltenham. Lovely building, friendly staff and tasty food. I recommend the all day breakfast - bacon cooked to perfection.

Nice modern interior, light and bright, well presented food reasonably priced food but coffee expensive in very small cups.

Went here for breakfast a few days whilst on holiday in Cheltenham. Great food and great service. The staff made us and our 2 chihuahuas very welcome. The Turkish eggs and Vegan Breakfast are first class and GREAT coffee. 👍👍

The salads and tea here are amazing; lovely setting and friendly staff also = we will be back 😎

Sadly stale dry cakes on a Tuesday afternoon! Cafe was excellent when it opened but sadly not maintaining standards hence poor reviews

Incredible breakfast!! High quality ingredients cooked to perfection. Service was fantastic as always, staff were polite, attentive and nothing was too much trouble. Would highly recommend!!

Great coffee. Delicious food. Super super slow and unresponsive service. Waited 10 mins for menu. 10 mins for coffee. 30 mins for pancakes. Told them the service was slow and they blamed the internet. Such a shame.

Came in for a coffee and could not fault the place, will be back for icecream when its sunny again! Great

Disappointing: pastries were dry, the muzak too loud and thumpy, and no character or charm to what they have done with the space. Could be so much better.

Stopped off here for breakfast. Friendly staff and delicious food. Will definitely seek out again next time we're in Cheltenham.

We visited the clementine today,excellent coffee and excellent food,recommend the soup of the day for a good lunch as the bowls are generous,the staff were very good as well.we’ll definitely be going if the opportunity arises.

Best chai latte I have had in a while, the menu is great with many options from vegan to more meaty....drinks, friendly staff and reasonable prices. They do soup of the day and more, salads, toasties...well highly recommended u. You are in the the area

On holiday and we stopped by for brunch/early lunch. It wasn't too crowded which is fine for us and we like to support local businesses. Sadly it was very cold, trendy but cold, and it wasn't a particularly cold day . Most customers didn't remove...

That was a very tasty breakfast indeed! Delicious coffee too. All of the staff were friendly too despite the place being busy. Thanks!

I didn't sit in, just picked up some cakes for takeaway and they were all delicious. When I arrived there was a queue waiting to be served and it looked like they were extremely busy - they only had one staff member doing all the hot drinks for guests sitting in and taking out, take-out cakes, and ice cream cones. Despite all that, she was charming and welcoming, didn't make me feel rushed and didn't appear as frazzled as I would be in her situation. I will be back.

Friendly staff showed us to our table downstairs- we were a bit lonely down there, but upstairs was busy! We all had tomato soup with wonderful sourdough bread.

Two of us for breakfast. The premises are great. Coffee was good. I had eggs Florentine which were slightly disappointing, the eggs were overcooked. Plenty of spinach though and an excellent, plentiful hollandaise. More expensive than All Bar One or Cote, which surprised me. I am sure the quality will live on long after the price is forgotten.

Lovely cafe in a fresh and airy style. Enjoyed many, many breakfasts here

Visiting Cheltenham and popped in for brunch. We had juices which were lovely and went for a Turkish eggs and veggie brunch. They were absolutely delicious with good quality ingredients. Great place

Nice place but a bad visit would not have me returning. Food took a long time to come as did drinks which were wrong the first time round. My salad was drenched in a coconut yogurt that was an intense flavour and the pomegranate seeds...

Lovely food and lovely staff. Enjoyed it and would recommend

Tasty food, pleasant service. Its dIfferent look makes a welcome change from the standardised chain eateries, but the lack of soft furnishings makes it a bit noisy. Adding some could also improve the individual look further. Particularly liked the parmisan and truffle fries. As the agreeably enthusiastic waitress said, very nice.

Lovely cup of Flat white coffee

Lovely spacious and dog friendly cafe. Tasty food with great options for vegetarians. The ingredients are fresh, the service is good. The place to go for breakfast or brunch in Cheltenham.

The perfect Sunday brunch. The smashed avocado was delicious and the coked breakfast was fantastic and large portions. Friendly service

We had a lovely vegetarian brunch - the food was amazing Fresh, well presented and plenty of it The eggs were fabulous and an amazing colour! Lovely bread and really yummy avocado, halloumi and spinach Very quick and attentive service

We popped in for a teas and a sandwich. The sandwich filling was a bit frugal and the bread wasn't buttered. If it was a £2.50 sandwich then fair enough - but it was £7.50. If independents are hoping to compete with Pret etc, they...

Nice little artesian cafe and nice strong Americano.

Great coffee and freshly baked bread. Chai latte best I've ever had. Smashed avo on sourdough toast yummy. Would definitely recommend. Lovely, welcoming staff/owner.

We came here for breakfast, they do a great vegan and vegetarian option which is why we came. We managed to get a table for 6 downstairs. The breakfast itself was lovely, everyone enjoyed it. After that it went down hill. we were just left,...

We came here for breakfast, they do a great vegan and vegetarian option which is why we came. We managed to get a table for 6 downstairs. The breakfast itself was lovely, everyone enjoyed it. After that it went down hill. we were just left, no-one came to check on us. We tried to catch waiters attention a few times to order coffees and cakes but no luck. One of our party went to check the cake options, no vegan options which I thought to be strange as they are meant to cater for vegans, so that was disappointing. A waiter then came to clear the table opposite so manage to get them to take our drinks order. The drinks and cakes didn't go down as well as the breakfast unfortunately. Dry and bland. I ordered the spiced apple, which was just hot apple juice considering it was £3.50 I expected more. We learnt from the last time and asked for the bill when the drinks came. The waitress brought down the bill with the card machine, we went to get our card to pay and she walked away! No idea why, so we then had to go up to pay. Wouldn't return, very poor service, shame as the breakfast was quite nice but doesn't make up for the rest which just isn't up to scratch.

A really rather dismal experience. It took twenty minutes for three cups of coffee to arrive, no they were not very busy. The one large was clearly tiny but the first member of staff said it was large. Ten minutes later we enquired about the cakes which were eventually brought, coffee cold by then, but new waitress admitted it was a small cup of coffee not the large ordered. As there was enough banging and crashing to drown out any conversation it felt like having coffee in a car body repair shop. They did have an attractive long table down stairs but that really did not make up for the charming but inexcusable shoddy service and dreadful ambiance.

Quite chilly inside. I had the coffee & walnut loaf cake and was given a very generously sized piece, but unfortunately it tasted very dry. My latte came in quite a small glass and didn't taste that good.

Lovely little cafe with friendly staff. Popped in for a coffee while waiting for my car to charge. I had a white americano and a croissant with jam and butter. The croissants was beautifully soft and fresh and there was lashings of butter and jam provided. A nice relaxed environment with very good service. I'd recommend it.

Such a good and airy café. The food is lovely and the staff friendly & efficient. My friend brought his pug dog today and she was made very welcome!

Fabulous place. Open, airy, clean, relaxed, great coffee, even better icecreams, great choice of food but it's the Staff that make it special! Huge shout out to Marian (?) Who remembered what I drank after first brief visit. A true professional .x

Great coffee and toastie.. cant wait to return.

Good coffee with friendly staff. Returned later in the day for an ice cream. Really good, yum!