Clarence Brasserie & Tea Room in Windsor and Maidenhead

Had a cream tea as a gift. Unfortunately there wad a problem with our voucher, however the staff and owner couldn't have dealt with it better. All was sorted and we had a lovely tea.

What a great surprise! Always wanted to treat my family for a nice afternoon tea. Initially booked one for London over our holiday however during our day trip to Windsor the weather turned out to be a little rainy. We then decided to look for a place where we could have an afternoon tea and the Clarence came up on the suggestions. It did not disappoint. Tasty, casual but still with a touch of very old school grandmas house. The teas were very tasty. The scones were to die for! And the price was very cheap too! If you’re looking for a place around Windsor for an afternoon tea I highly recommend this! PS: the Victoria sponge cake was the best I’ve ever tried!!!

I visited this café near Windsor Castle with the expectation of enjoying a classic cream tea. Unfortunately, the experience was disappointing. The scone served to me was unexpectedly frozen inside, which was a surprise I did not anticipate from a place that offers cream tea. Although they did reheat it in the microwave after I expressed my concern, the quality did not improve significantly. The tea itself was also underwhelming. The staff did not acknowledge the issue with the freshness of the scones, which added to the dissatisfaction. I refrained from making a fuss out of consideration for the pleasant day out with my friends. Overall, I was hoping for a fresh, delightful treat next to such an iconic location but was let down by the quality and service.

We went the Monday after Easter and the area was very crowded. They were able to get us a table even though we had no reservation. My husband had cottage pie that he said was excellent. I did one of the tea time selections and it was really nice. My very picky teenager had a chicken salad sandwich that she said was one of the best sandwiches she ever had. I highly recommend this family run business directly across the street from the castle. Excellent food!!

Worst experience of my life, there is rat in front of the restaurant.

The old lady farts the balls giga bitter and insulting I do not recommend, To avoid absolutely if you are a foreigner + empty card plus it is crazy cold and there are rats in front of the restaurant

Nice service but fish and chips tasted really boring. The cakes and the teas are very tasty.

Steps away from Windsor Castle and a great spot for cream tea. Plenty of food with a glass of sparkling for only 19 euro a person

Estuve comiendo con mi familia el domingo 17 de marzo de 2024. El trato fenomenal, la comida abundante y buenisima, los precios muy bien. Lo regentan una familia portuguesa. Fuimos por que tenian buenas reseñas. Totalmente recomendable. Muito obrigado.

Segunda vez que venho a este restaurante super agradável. Mesmo 5 anos após, segue com a mesma atmosfera impecável. Atendimento cordial por um portugues e toda a sua familia. Paninis deliciosos e o melhor Fish and Chips que comi. Somente elogios!

Straight down the hill when exiting Windsor Castle, and you see a few tables outside marking the entrance to Clarence Brasserie and Tea. A wonderful little place with good sandwiches and teas. The owner is quick with a smile and seats you for fast service and hot tea or coffee.

We booked months in advance as part of an experience for a milestone birthday. We arrived 5 minutes before the booked time and said that we had a reservation. The disgruntled waitress looked at her screen and seemed to not find it. She then grunted at me for the booking form, and then seemed to find the reservation. There were no tables with a reserved plaque on, so we had to go to a table at the rear of the cafe which had not been cleared. It was hurriedly cleaned but when we sat down the table was sticky. At this point Miss Grumpy waitress caught my attention to say that there was a table clear at the front of the cafe should we want to move there, which we did. When we sat at the table this was no better than the one that we had just left. Again, hurriedly cleared with sticky table. After we sat, the table was started to be set, which should have been done as part of the reservation. We were asked if we had any food allergies, and we did not. After a little while two cappuccino cups arrived with a tea bag in each one, then one tea pot with nearly hot water. Then the Prosecco arrived. What a laugh. It was cheap sparkling wine, and we barely had half a glass each. Next arrived the cream tea which consisted of flat skinny sandwiches of cream cheese and cucumber and egg mayo. There was one scone each with a pot of jam and a carton of cream which was not even served in a pot. So say that we were disappointed is a gross understatement. There could have been more served as a cream tea which makes the price extortionate, for example a couple of strawberries, pastries, cakes, macarons (as they had them in their display cabinet) etc. We have had better cream teas at our local garden centre. Grossly overpriced. Service non-existent. Atmosphere terrible. To give it a one star is extremely generous. Will never visit again.

Just had drinks to appreciate the setting Efficient friendly service by a sweet young man who was responsive and nice to all the tables. The decor is tasteful and nostalgic of quaint England. Vast selection of herbal teas such as White pear which we enjoyed. They kindly made me a lovely cappuccino with my Almond milk without issue. We didn't know they did breakfast but if we return to Winsdsor, we will certainly come for it :)

This is in the middle of the tourist space, therefore expect prices to reflect this for the four of us. Beyond that fact, this was a very nice cafe. The food was well prepared and tasty. Coffee was excellent, best I've had in recent years (I know!). The staff are friendly and welcoming. Once sated, step over the cobbled road and play a bit of Royal Hopscotch

Popped in on a Sunday afternoon. What a little gem of a place. great food and service

Ein wirklich sehr schönes und attraktives kleine Brasserie in einen wunderschönen alten Haus. Hier gibt es nur wenig Plätze aber es ist immer etwas los Punkt der Service und das Personal sind sehr freundlich und hilfsbereit. Die Preise sind wie in der Gegend um das Schloss Windsor herum normal überteuert. Wir hatten den Glühwein und eine Coke Zero dazu Fish and Chips und Knoblauchbaguette. Die Fisch und Chips waren hervorragend und das Knoblauchbaguette war auch ziemlich gut.

Repas excellent dans un cadre fort sympathique, le jeune serveur nous a rapidement pris en compte et servis des plats exquis. Je recommande vivement leurs pâtes au fromage et saumon/epinard.

Nice looking place, but I ordered a freshly squeezed orange juice which clearly wasn’t. I queried it so they had every opportunity to do something about it, but they just insisted. Hence the bad review.

Fantastic tea room, great service, lovely food, we had afternoon tea and couldn't fault anything, wasn't rushed, perfect

I went to do some Christmas shopping in windsor and after a while me and my family were all very hungry and wanted to grab some food we walked around windsor and came across this amazing place we were greeted at the Door and were directed to our table all Staff were very accommodating and very polite ,even though the place was very full and there were people waiting for a table they all had a smile on there face and a very positive attitude they weren't rushing anyone and even though we were expecting the food to take a while it was all handed to us quite quickly , the place was clean there toilets where clean and smelt lovely and there was staff going in there to make sure there was enough toilet paper and that it was clean they had wet floor signs at the front and made sure people could see them which was very good as we had a toddler with us and we made sure that she didn't run . It was a great experience and I will definitely be back and I do recommend it ..

Excellent service and very good food

Way overpriced! And was going to charge £1 for an extra jam

Nourriture excellente ! Rien à redire… :)

Nice welcoming tearoom near the castle. Tiny sink in the male WC, really fit in the small space effectively, haha.

Me and my family finished our adventure in the castle and we was all very hungry so we were on the Hunt for a perfect resturant to eat and I must say I'm very glad we stumbled across this amazing resturant , we were approached by the owner who was portuguese but i must say his French was impeciable he took his time explaining the menu to all 8 of us he was very patient and friendly all waiters were very polite and the service was amazing we got our food very quickly and the coffee was amazing i couldnt stop drinking it and even got one to take on our walk afterwards ,the food was amazing and the portion were perfect for the price i would deffinatley recommend the fish &chips and stroganoff but all the food was amazing we had a bit of everything starters, mains, deserts and all was amazing if I ever visit the UK again i will most definatly be visiting Clarence again 10/10 if u haven't tried u really should or you will be missing out

Je ne recommande pas du tout, le fish and chips était xxl et les pâtes bolo n’étaient pas supers. Quant au service, les personnes n’étaient pas très avenantes

Pretty and quaint cafe close to Windsor Castle. Has limited seating indoors and some seating options on the street as well. Is well-known for afternoon teas, but I found the tea options to be slightly overpriced. The sandwich and coffee were decent, service was quick and efficient. They have two small unisex loos inside.

Good service and good food. Great place to get some food and drinks if you're in windsor. Great owners.

I took some clients here and was very impressed with the premises. The food was excellent and the staff very friendly and professional. I highly recommend this place to anyone wanting to have a lovely time. Many thanks to Mr Alberto and his team.

Had an amazing afternoon tea and lunch here. Calamari and Fish & Chips super crispy without being greasy, would definitely recommend and come again. Scones were fresh and perfectly soft but not dry. Great service from everyone and convenient from the entrance of the castle

Thank you for a lovely afternoon tea! Delicious!

nice restaurant close to the castle. had the fish and chips and it was really good after a long walk on the castle. they also offered afternoon tea but did not take it.

Siamo venuti a pranzo dopo la visita al castello di Windsor, il locale è li vicino. Ha sia tavoli all'esterno che all'interno, noi abbiamo optato per questi ultimi visto non faceva molto caldo. E' un grazioso locale, semplice ma accogliente. Abbiamo ordinato dei sandwich e un afternoon tea (non dei migliori ma per il prezzo va benissimo), nell'insieme per un pranzo veloce lo consiglierei . Personale gentile

Lovely lunch experience at the Clarence Brasserie. So pleased there was a selection of gluten free options available.

Arrived after a long walk. Saw a member of kitchen staff walk out all scruffy scratching their bum and wiping his sweaty face with a kitchen cloth OUTSIDE where the tables are. Needles to say we stood up without ordering and moved next door.

Stopped in for cream tea in the afternoon after seeing all the great reviews but found it to be just average at best. The scones were fairly good but the tea itself was not very flavorful for Earl Grey. The smoothies were similarly just okay. Perhaps other menu items are better but if you’re looking for a good English tea, try some place else.

A late lunch/tea time respite in the shade of umbrella seating. Simple but tasty lunch options and a cute cream tea. Slightly slow but friendly service.

The scone and tea were great. The staff left a sour taste in our mouth. Visited the tea room to experience an afternoon tea, which we did. While there, we watched staff turn many groups of 2 out of the inside to sit in the cold and rain, stating there was “a large group of Spanish” coming in. As the groups of 2 left they were followed by groups of 3 or 4 and they were promptly seated. Also, the older woman on staff was rather rude, curt and inattentive. Overall a poor experience and visit, the snack was good though. If we find ourself back in the area again, will seek out another location.

scone和clotted cheese的味道很好 就是价格有点点贵

Great spot to have lunch or just to have a cup of tea :) Super friendly staff, portuguese folks will feel like thery're at home :P Highly reccomend the saphire earl grey and the apple pie with cream, it's a must!

A comida é honesta apesar do prato apresentar apenas um purê com carne a bolonhesa. Servem um copo de água nas refeições e como não tomo água nas refeições coloquei a referida água dentro de minha garrafinha. Fui surpreendida com uma garçonete que começou a gritar em altos brados comigo. Tentei explicar que não iria pedir mais água, pous não tomava nas refeicoes e que um copo dagua jáservido nao faria diferençaao local. Dai ela continuou a gritar que eu havia deixado pingar no chao. Verifiquei que havia UM pingo no chão embaixo da mesa próximo ao meu pé. Fui exposta ao restaurante inteiro pelos berros da funcionária. Se quiserem ser maltratados publicamente, com razão ou sem razão ali é o local ideal.

Turned away by incredibly rude waitress who claimed there was no space, despite there being several tables available. It looked cramped and noisy inside. Would not recommend.

Uma simpatia o proprietário!!! Comida boa. Lugar super agradável. Valeu demais conhecer. Voltaremos para o chá! 😊

Doesn't seve anything but drinks until after 3pm. Was told to sit outside then told we cannot serve food.

A wonderful place near Windsor Castle! It was my birthday and after visiting Windsor Castle, hubby and I dropped by this quaint tea room for lunch/tea. My hubby secretly asked the staff to sing me a happy birthday (he asked them while I went outside to take photos of the place). Boy was I surprised when they all started singing and they brought me a cake and a candle! It was so sweet of them! Best birthday ever! THANK YOU to all the staff of this place! You all are wonderful! We will definitely be back! Of course, the food, the tea, and the service were all excellent! Kudos! :)))

Great place to eat next to Windsor Castle entrance. A variety of food options. Outside eating as well as inside.

The cutest little place for lunch! I had the ravioli and my wife had the salad and a panini. The ravioli was SOOOO good that I had to lick all of the sauce off the bowl. Highly recommend!

Nice spot for a cream tea, faultless.

A great place for tourists and locals right in the middle of Windsor.

We’ve been here before and sat inside which is very nice but due to hot weather sat outside under umbrella. Cream Tea was delicious, the scone was warm and tasted freshly baked, soft inside. As I don’t like cold egg the chef did ham finger sandwich to go with the cucumber and cream cheese sandwiches. A popular place but a problem in the kitchen meant quite a wait and I’d finished my tea by the time the scone etc arrived so ordered more. Friendly, accommodating staff. A nice atmosphere and right near Windsor Castle.

Bel endroit pour y déguster le fameux fish and chips

Good food but they should let us know when the kitchen is closing. They also mistoke the order and there was never a waitress around

Had a lovely afternoon tea here, the location is great, right out side Windsor Castle so great after exploring the castle. We were running late for our booking, after calling the manager was great and said don't worry just come when we were ready. The staff are all friendly and helpful. Had a lovely time here.

Wij hebben na ons bezoek aan Windsor Castle hier koffie en thee gedronken met een groot stuk taart. Het terras voor de zaak zat vol dus hebben we binnen gezeten. Het interieur is een mix van oud en nieuw maar gezellig. Door de drukte wel veel geluiden uit de keuken en personeel dat een beetje chaotisch aan het bedienen was maar verder een leuk adresje in een gezellig straatje.

Friendly service good food. Recommended.

Called in for a warm drink and slice of cake, and was very much welcomed even though not taking lunch. Seating inside with room to move, and we could clearly see that the owners worked very hard and had a nice rapport with staff and customers. Nothing wrong with what was served and prices were as expected. Would recommend.

We stopped at Clarence for lunch while visiting Windsor and we can’t say enough about this restaurant. It was highly recommended by one of the guards at the entrance to Windsor Castle and she was so right! We had the chicken, mushroom, and cheese crepes and one of the fancy cream teas with sandwiches, and everything was wonderful. The friendliness of the owners and staff must be mentioned! They were so accommodating and personable.

This quaint sidewalk tea place was wonderful. The afternoon tea was everything we expected it to be with a wonderful atmosphere. The soldiers marched down the street a block away and the proprietor saved our table while we ran down to watch. I highly recommend this little shop.

We had afternoon tea with prosecco as part of a gift voucher. The sandwiches and scones were delicious and well presented. The location and restaurant is very quaint and comfortable with outdoor seating too. The staff were lovely. People seemed to be getting served quickly. A nice relaxing treat after visiting the castle.

Freundliche Bedienung,nettes Ambiente. Gerne wieder 👍

A truly lovely find. Great cream tea and superb service from wonderful friendly staff. Highly recommend a visit here

Fish & chips ben cotto e non unto. Servizio veloce nonostante i tanti clienti.

Fantástica a simpatia do Alberto. Café excelente antes da visita ao Castelo de Windsor. Voltamos depois da visita para um snack rápido. Mais uma vez a simpatia e a qualidade do atendimento foi espectacular. As tostas estavam excelentes e com qualidade.

We found this tea room via a gluten free blog. And we are so glad we did. Lovely, helpful staff, lots of gluten free options, and a relatively well priced (considering its position) sweet and savoury afternoon tea for me (non coeliac). My daughter’s chicken and bacon sandwich was delicious, and definitely didn’t skimp on the filling. And we sat outside, with the view of the castle wall behind us. Bravo for a great hospitality service. Many thanks

Cute tea room on a cobbled street right by Windsor castle. A LOVELY surprise only steps away from the hordes of tourists when our party of 6 needed a break from the cold. Lovely cream tea and sandwiches.

Unwelcoming atmosphere, with quite loud, rude staff. Afternoon tea was a great disappointment with no cake offered, just doughy scones.

Certains membres du personnel hautains face aux clients, une quantité de nourriture qui laisse à désirer...heureusement que l'ambiance et le cadre sont bons.

We called 20 mins before coming for an afternoon tea. They asked us to walk in and check fornseat availability. We arrive and they say they do not have any seats for us since they are expecting a large belgian group. Why couldn't they just tell us this 20 mins ago instead of wasting our time?

Un bon moment dans un endroit très bristish. Une décoration superbe . Placés dans l'entrée nous avons eu un peu froid. Le fish and chips était bon . Les prix un peu cher .

we loved it in this neck of the woods!

Nettes kleines italienisches Restaurant. Das Personal ist freundlich und hilfsbereit.

Came here for some afternoon tea and scones and weren't disappointed!

Leuke authentieke plekje. Lekker om te eten . Wij waren heel tevreden.

Regularly visit Windsor, but this was our first time eating at Clarence and I have to say I wish we had found this place earlier. Situated at one end of church Street, the location was perfect to get the best of eating outside. The service was fantastic. The menu was a perfect size so as to give a good choice of food without overwhelming you. Fish and chips portion size was great, and fish cooked to perfection. Salads were fresh, tasty and again, the sizing was perfect. Pizza made to order and again cooked to perfection. Well done guys.

Rare find in a tourist area. Excellent value for money with superb service.

Decent enough food, nice staff, cool location!

Amazing place to stop and enjoy the diferente types of delicious food ! Extremely friendly STAFF all of each persons I crossed was incredible friendly and accommodative but one in special Was Mr Antonio From Portugal a big Chelsea and Benfica supporter; Service is also quick; because there’s no time to waste with so many things to visit in Windsor! Highly truly recommend This restaurant! Kind regards

Acogedor, rápida atención, la comida no tan variada pero muy rica.

Please avoid this place. Rude, incompetent staff. If you are a tourist, again go elsewhere, lots of good places—but not here, sadly. Here’s my experience: I entered the cafe and asked politely if there was space for two adults and a child with a high chair. I got a bit of an eye roll from the elderly waitress, like it was an issue. We sat down and my wife pushed our pram to the seat and I noticed that the waitress was doing the eye roll thing again behind my wife. We order our food and then the same waitress says “is that it?!”—The tone was cutting, and not what you would expect when we are paying customers. Again, I didn’t say anything, as I was a bit shocked at the tone. We order our food and it finally comes. It’s pretty average, portions were small to be honest. (And I’m from London the home of small portions😄) The climax of our visit was when the waitress “accidentally” bumped into my wife and spilt hot tea over her, while she was holding my 18 month old son. She carried on to serve the other customer like nothing had happened even though my wife screamed loudly. She turned around and acted like it was some problem with the table. She tried to readjust it, but it didn’t move one bit. Proving it was nothing but her own incompetence that caused the issue. We eventually got an apology out of her, but it felt very insincere. Immediately asked for the bill, and she initially didn’t seem to be aware that people can pay using phones. I confirmed that this is my credit card, she then pointed for me to tap on the screen and not on the contactless area.😄 No offer to reduce the bill, no instinctive “are you ok, I’m sorry.” (Natural human response)! As a side note, if you check my profile you can see I’ve reviewed lots of places around the world and honestly never had this level of poor service before. In fact, I’m sorry to say that this is my first 1 star review. Sort it out!

Not impressed with the quality of the scones served at this place. Bear in mind I’m a regular afternoon tea goer and the quality of the scones are exquisite elsewhere. It’s certainly incomparable to what we get in the moors! But my point is that if you’re charging almost £10 for one scone and a cup of tea, then don’t your customers for a fool or for granted for that matter. The scones we got just before lunch time were microwaved to warm them up and were chewy (‘bready’) unlike a ‘short’ crumbly texture when done properly. Please do consider this review as a way to improve what you serve to customers rather than a personal attack. Thank you.

It was my first time going the food was delicious and the people were helpful and friendly

Friendly staff, fair prices, cute place, and nice food

This is a spot I would definitely recommend. A hidden gem right next castle and gives beautiful different cuisines. I had a beef stroganoff which I can say was beautiful and my wife had an afternoon tea and she mentioned that the scones were so good honestly. 10/10 would definitely recommend

Very nice staff, I believe they’re a family. Good food, especially the halloumi

The restaurant was very busy and their afternoon tea was good.

Good food, friendly service, reasonably priced, recommended

rude staff especially grey haired women, hated working here

Lovely olde-worlde tea room, friendly staff and well presented food.

Very nice “gem” while on family vacation from U.S.A

Delicious cake, coffee and tea! Really nice service and staff!

Absolutely wonderful. I booked afternoon tea for 8 yesterday as part of a weekend for my Mum’s 80th birthday. The family at Clarence were so welcoming, the food and drink were superb, and they even brought out a cake and sang with us to celebrate. The ambiance is lovely too. In some ways the highlight of our weekend - they really helped to make my Mum feel special. Thank you!

Went here yesterday. We had a very warm welcome from the owner and his wife. The food was delicious i highly recommend the beef stroganoff, very tasty. We will definitely return

A really nice and classic location next to Windsor castle. Also a nice place for cream tea 😋

Had Gluten Free afternoon tea here. Very pleasant and helpful staff. GF sandwiches, scones and cake carefully prepared. Also, a glass of Prosecco each .

This is a lovely spot to stop and rest for a while, enjoy a natter, and a fine English pot of tea or cup of coffee - or whatever else you may fancy - along with traditional cakes and English scones generously topped with jam and cream! The staff are very friendly and the Tea Room itself is like taking a soothing step back in time, when life was so much simpler and less manic. There is seating both inside and outside the teahouse, the latter being on a cute cobbled path with clear views of Windsor Castle, just a stone's throw away. Meanwhile if you are lucky enough to visit on a sunny day I would recommend that you take a leisurely stroll on the Long Walk, from the Castle to the statue at the end of the Walk. You will then also be treated to watching many planes fly very low above you every few minutes as they prepare to land at Heathrow Airport! (Something for the plane-spotters such as myself!!) Enjoy!

We loved this place back in summer. It has a lovely Italian vibe not only for the decor but location in a piazza style corner. Service was great and we enjoyed drinks on a lovely summer afternoon. I need to return for a meal now.

Considering the reason and timing of our visit it was lovely to find a table for refreshments during our respect trip to Windsor we had a great experience. So popular it had already run out of 3 cakes, but the Apple pie was amazing.

Wonderful brushette and a great value cream tea made it a lovely day.

Carta sencilla pero atractiva; probamos diferentes opciones (ensaladas, "fish&chips" y ternera "stroganoff") todas con un gran sabor. Muy recomendable también alguna de las tres opciones para la hora del té (se pueden pedir "fuera de horario" y la tercera, puede ser un estupendo "brunch").

The portion sizes are very small and the prices high, probably due to proximity to the castle.Cant fault the location though , it's right around the corner of th castle. Sandwiches are mediocre at best. Hot drinks were well made though. It's an old building , so for a tea room the decor is good. Pls be mindful that there are no accessible toilets and no baby changing facilities. Staff was welcoming and cheerful. There are better tea rooms in the area and certainly even better options for food.