Bill's Windsor in Windsor and Maidenhead

We popped in for lunch at Bill's, Windsor this morning having reserved a table in line. We were met at the door and shown to a table where we were given water and our order for drinks and food taken. The whole experience was very impressive and well up to the usual standards we expect at Bills. The food was great and although busy the atmosphere was also good. Perhaps most impressive at Bill's is the level of service and engagement from all staff. We find this to be a real differentiator and makes for a particularly enjoyable experience. Particular mention for Bilal although all of the staff are a credit. Thanks also to Spencer the manager, it was nice to meet you.

Dimitra was attentive, friendly, polite and great with our kids. Brilliant service.

our server, Sebastian, was superb. he did a great job helping us and connecting with us. if I ate at this Bill's again, I'd 100% ask for him. made our evening better. the food was wonderful as well

average food, service was good, unfortunately no halal options at this branch

Visited this restaurant on Saturday with my 3 year old son. I can safely say this was the worst service I have received. Firstly it took the waiter 20 minutes to serve us. After we was served, 15 or so minutes went past and we had still not received or drinks. As I was with my son I could not leave him at the table to try and find the waiter. Finally I managed to catch the eye of another waitress who was helpful and got us our drinks. We shortly after received our meals. Not once did a waiter come and us me how our food was or if we needed anything else. However I noticed the table next to me and the two opposite have a waiter check up on them regularly. We finished our meals and our dirty plates were left on the table for over 20 minutes without anyone clearing them up or even coming to ask us for deserts, but yet again all the tables around me were being served! It felt like we were completely left alone. Awful service.

Stopped in for dinner just off the train home from work. Lovely food and great service. Lady that looked after us, didn't get her name but lovely purple hair. Excellent service and very tasty food

Delicious food and friendly staff. Food came really quick and it tasted amazing. I wish I tried some dessert but I was already full

Food was tasteless and service poor. Asked for water before meal no water provided. No plates provided for starter. Both had truffle chicken two ways. Didn’t provide a replacement fork Or napkin when serving. Don’t bother going. Five guys would be better.

We came across Bill's during our weekend visit to Windsor and are so glad we did. The food was amazing. I had the classic eggs benedict & fries, my husband had Bill's Bbq tray. We both had flavoured lemonades which were lovely too. The staff and the service was great as well. We also loved the ambience of the place as well. Would definitely recommend Bill's and would return again if in Windsor.

We have visited this bills on several occasions breakfast is solid we have never had a bad one food is tasty fresh and service is good! If you visit for lunch or dinner the disaster to decent experience chances are 50/50.

Had a lovely lunch at this restaurant on a three hour stay in Windsor during a boat trip from Runnymede to Windsor. It was very busy but a table was found quickly by the cheerful staff. I had a pot of tea and a lunch of sourdough toast with avocado, tomatoes, poached eggs and salmon. All cooked beautifully. Loved the ambiance it the restaurant and the wide choice on the menu. I thought the prices were more than reasonable. This is a great place to go if visiting the castle. Highly recommended.

Dirty place, disgusting food and took ages to be served . Don’t waste your money and time here

Delicious food and lovely staff

We’ve had a good experience before, but today was awful. Terrible and slow service. We waited 20 minutes for someone to serve us. Finally got a menu, but no one took our order. Other people obviously very frustrated as well. We gave up and left.

Korean cauliflower, shawerma were below average. Santorini salad was rich in flavor.

Really great service. We had the halloumi shawarma which was delicious. A special thanks to the South African manager, who ran after me to give me my water bottle, which I'd left behind!!

What a lovely find for breakfast. All staff lovely. Spencer went out his way to make us feel welcome. Food lovely

A decidedly average experience and not cheap. Bills is. Ow cash free and therefore free of my custom

The drinks were poured to perfection, and the service was impeccable. Remy who looked after us was 5* and made the night! Alfie and Hannah were very accommodating, and made sure all our needs were met during the meeting.

I went here to celebrate my husbands 49th birthday we came for breakfast and iv ended up with tummy ache and diarrhoea been 5 times already since I ate 6 hrs ago iv had nothing else to eat besides here. Its ruined all our plans. I won't be coming here again as its happened before from here but I thought asking for my eggs well done it would not happen again but here I am sitting on a toilet again after eating at Bills. Never again.

Eggs Royale was amazing! They are so kind and accommodating here. My coffee was lovely and my eggs were perfectly poached. You are right near the train station and castle with plenty of shopping options. The place is clean and decorated in a fun way. I would recommend this for Americans as the service is more what we are used to.

Stayed the weekend in Windsor & had a lovely meal on the Saturday evening in bill's, the staff were excellent service first class & the food was lovely

Great casual spot for breakfast. Staff were friendly and efficient. Good variety of dishes on offer for breakfast and great coffee.

Just visited and unfortunately it was all very underwhelming. The staff were very friendly and nice but the food was pretty poor and I’m not usually a fussy person. They did knock my meal off the bill so I appreciated that as it was the fair and right thing to do so I am pleased they did that

It’s a wonderful breakfast! The food is delicious, atmosphere also brilliant, the only thing I don’t like is the waitress forget my order , I have been waiting 30 mins to receive my food.

Food is very average but with a 12.5% service charge. Service was not great either, no greeting from staff and even got looked up and down so felt very judged. For 12.5% would expect a smile and to be greeted. Overall did not feel great and food was normal.

Ordered the poached eggs with avocado on sourdough. Not toasted so it was like eating soggy bread. Such a shame as a nice atmosphere.

Right there as you get off the train or in the middle of some great shopping in Windsor! Extensive gluten free menu - probably the best I’ve seen. Good atmosphere, service was on point and the food as expected. Yes, I think we’re going to go back and try the brisket!!! 🇺🇸 Added Later: we did go back for dinner … and as predicted, solid!

We were at the train station and got some scones here. Unfortunately scones were not a good choice as it wasn't nice. Service however was good and friendly.

They are very mindful of food allergies, great food!

You can’t go wrong with Bills! My kids fav restaurant! A wonderful team and a diverse menu! I’m here every week

Great food outside the castle, right at the train station. Everything was reasonably priced and the service was outstanding. Recommend stopping for a meal every time you head to the castle

🇬🇧 Excellent restaurant inside the Windsor Royal Shopping, next to the train station. The restaurant has tables both inside and outside and is really well looked after in every detail. I have been there several times and the service has always been quick and efficient. The staff is always very helpful and caring for the customer's needs. The food is really good and the flavor combinations are really spot on. In this regard, I absolutely recommend trying the Truffle Cheese Fondue Sharer and the Bill's Sticky Duck Salad. If you are in the area, definitely stop by, even outside of lunch and dinner because they also offer brunches, breakfasts and initiatives such as all-you-can-eat pancakes. 🇬🇧 Excellent restaurant inside the Windsor Royal Shopping, next to the train station. The restaurant has tables both inside and outside and is really well looked after in every detail. I have been there several times and the service has always been quick and efficient. The staff is always very helpful and attentive to the customer's needs. The food is really very good and the flavor combinations are really spot on. In this regard, I absolutely recommend trying the Truffle Cheese Fondue Sharer and the Bill's Sticky Duck Salad. If you are in the area, definitely stop by, even outside of lunch and dinner because they also offer brunches, breakfasts and initiatives such as all-you-can-eat pancakes.

I was here for all meals. Lots of gluten free options, great variety and food quality. No cross-contamination issues. Great service.

Excellent atmosphere , food & above all the service for the food & drinks by Barry

Great food and excellent service inside the lovely old Windsor station, which is very useful for getting home🚂

We had a lovely experience Friday teatime.... amazing steak and sweet... the server kiki made our time here very enjoyable... what a wonderful smiling nature she has... carry on being you kiki.... you made our time at Bill's.... x

Such an amazing experience this evening at Bills. Our waitress was lovely (sorry I didn’t get her name), it was a Birthday meal with my family and we had a nice big table. Food was delicious and the service we received was fantastic. Will definitely return next month, thank you 😊

Second time visiting Bills, thought I'd give it another shot. Food: Sub-par at best Service: Fast and friendly Atmosphere: Basic af.. Bathrooms were very clean.

Excellent brunch and gréât customer service!

I spent a pleasant day also enjoying the local culinary traditions!

I had Classic Eggs Benedict with fries for brunch. Egg Benedict was great, the ham was warm and the eggs were perfect. However, the fries are just normal fries, a little bit too salty. But overall was good! The location of the restaurant is just inside the Eton and Windsor Central train station, just 1 min walk after you get off the train. The waiters are nice and friendly. The only thing that disappointed me was that there were a lot of children in this restaurant, which means that it was quite noisy inside. This is neither the restaurant nor the children's family's fault, but people who prefer quieter dining places should be aware of this point. Or you could choose to eat at the tables outside which might be a lot better.

Delicious food and great service. The meatballs with potatoes were great and my wifes mediterranean chicken with pita bread and salad was delicious as well. We had the cream tea with scones and that topped off a great lunch. If ur in London or Windsor you have to try Bills.

Excellent restaurant only steps away from Windsor Castle. The Bill’s brand always impresses with their food and service.

Great food, me and my family loved eating here today. Loved the doughnuts I had for dessert. Our server was amazing today, when waiting for our desserts, she walked past when clearing tables and saw that we had been waiting a long time for them and they hadnt come yet. She went straight to the kitchen and asked about our food and apologised for the lateness of them. We didn't even say anything as we where having a good time chatting at the table.

We came for a hot drink and an treat and had a wonderful time. The staff here are wonderful. We were served by Adelle who was friendly and cheerful, and guided us through recommendations and did not let us down. We had afternoon tea which was delightful and there was such a lovely atmosphere and the service was impeccable. Would definitely go again and recommend bills.

Great restaurant the staff are so friendly and one wished me a happy birthday the food is great service is great the atmosphere is so good HIGLY RECOMMENDED PLACE!!!

Always a winner. Ask for Adele as your server - lovely smile!

excellent food, super delicious and extremely well presented, highly recommend to everyone. service was also extremely good and food came over relatively quickly

Excellent service, Barry looked after us very well. He was also very entertaining. Food. Was also very good and came out quick.

Nice selection, even something for my wife to eat who is vegan and has a gluten allergy. Amazing service! Big thank you to Barry and colleague. It was our wedding anniversary and we really enjoyed.

amazing food and amazing waiter Barry! he wouldn’t stop making us laugh and was very enthusiastic. our food was delicious! get the buttermilk chicken burger or the buttermilk honey chicken burger with bacon!

My wife and I had breakfast at Bill's. The breakfast time service had a pleasant atmosphere and interesting decor to add to the ambience. Speedy and friendly service not to mention the food was really tasty. Will definitely visit again and recommend to friends and family.

Really nice food and staff. Alcoholic drinks little on the expensive side apart from that would come again

Great place and food and service was really good

Had lunch here yesterday, in Windsor on a shopping trip with my Daughter.I booked in advance , which is advisable. Great food , lovely staff and ambient atmosphere, would definitely recommend

First time eating at Bill’s. The food food was delicious and the service was friendly!

Food was nicely presented, waitress no. 1 super helpful and friendly, (waitress no. 2 on another planet, thought she was doing is a favour by letting us dine there which was a shame, she let's the side down)

Came in early Saturday afternoon for cream tea (pot of tea and scones, Jam and cream). The scones were terrible! Not only small but had clearly been microwaved to make them warm as they went hard as rocks after cutting open. I complained and were brought out two more. Even hotter from being microwaved and again went rock hard. Had the cost removed from our bill and left yearning for a decent scone. Come on Bill’s, you do well on other food, perhaps just stick to what you are good at.

I always love the Bill’s big brunch, especially the potatoes! I was served by Barry in the Windsor branch, and he was very friendly, helpful and efficient

Our waitress Skye was incredible! She was quick to greet us, as well as being very attentive to our needs throughout the service. Food arrived quickly and to a high standard. Skye also recommend a few things of the menu which my partner and I loved (and will be returning again for). Usually, if the places we eat have quick service we feel rushed to leave but this was a very friendly and comfortable environment.

Cute cosy restaurant with lots of food options. Nice and calm atmosphere with interesting interior. We took brunch there, and I got amazed with vegetarian options. Tried for the first time Golden latte with turmeric, cinnamon, coconut milk etc.

Walked into this restaurant without anyone at the door, sat somewhere and went to ask for proceedings and to order. Was told the manager would sat and show menu. Eventually we saw manager and menu choices. Not really whowed by dishes, just simple and ordinary dishes. Service a bit so & so. Didnt feel to be welcomed, it looked as if staff were looking to close and end their shift. No offering on specific dishes or special dishes of the house. Ordered fish pie and chicken burger. Fish pie look too small for the price charged, no vegetables were available and little content of fish within the dish. The taste was ok!! The burger was not as i would expect, firstly it was fried chicken and not grilled, taste wise was ok and chips were very salty which staff changed them very quickly. We didn’t had dessert because of their unwillingness or upgrading to something else. Shame because restaurant looked nice and spacious. Took time to get noticed!!

Not my 1st visit to Bills, but definately my last. On 2 seperate occassions brunch has been a disaster, with orders not complete, and items missing, cold food, and patronising service.

Daiva took great care of us, being attentive and providing great service. The food was excellent and she made great recommendations for us, She is Very good at her job and made our experience so special

It was a quiet evening when we visited, so the staff had more time to chat to us. Special shout out to Adele, who was friendly, fun and went out of her way to look after us. Great food and service. If we lived closer we'd be back.

We all went to theatre royal Windsor to see what was a great pantomime called Aladdin have been many times to this theatre

Really mediocre food. Only good thing was eggs benedict.

What an amazing evening to celebrate son in laws birthday Thank you so much Daiva for pulling out all the stops to give us a truly memorable day

Great vibe in the restaurant as well as in the whole area. Lots of people enjoying the nice day. Food was good though the order was not exactly as placed. They rectified it quickly. The parking was a challenge as the large garage had filled to near capacity on this Sunday morning.

Bill's generally has been a favourite of ours to dine for Breakfast, Lunch or Dinner. Food is delicious and service is great. This is however on weekends. The weekday experience is a slightly different kettle of fish. We went with the inlaws on a Thursday night for dinner before the theatre, so this wasn't the evening rush. We even had a booking. Arrived a little bit early but as it was very empty, the waitress by the door let us sit wherever we want and passed us to another junior waitress. It started off well, we got our drinks quickly and placed our order for the main. Food was great, aside from the fact one of us had a giant piece of chicken and the other one was half the size. Disappointed husband as their portions are very inconsistent. After the main we asked for the dessert menu which was given immediately, however it took us 20 mins to get someones attention to actually order the dessert. It appears our waitress either left for the day or on her break, and didnt handover us to her colleagues. Or if she did, they didn't bother with us. We mentioned this to the cranky waitress (who looked like a Manager as she wasn't dressed like the other team) that we managed to call over, she seemed like we were putting her out and didnt care to help us, nor did she apologise for the long wait, despite the fact she had served all the tables around us. She even got angry at the polite request for a spoon for the dessert. I don't know what side of the bed she woke as we were very polite to her. We finally ordered our dessert which came out within 7 mins. This was shockingly fast, but made sense when my hot chocolate sauce with the brownie was cold. I imagine this was a speedy microwave. Then to top it off, it took a long time to get attention to pay. It wasn't even a packed night. What started off well, just went down hill due to utterly poor and rude service from senior staff barely attempting to cover for colleagues on breaks, followed by cold desserts. It's a shame the junior staff are so much better than their experienced colleagues. Perhaps its time to retrain the senior staff in better customer service as they act like they don't want to be there and would prefer the restaurant was empty.

Great English food, friendly service, great brownies with ice cream and liquid chocolate.

The place was absolutely delightful, with delicious food and an exceptional staff. Adelle, who served us today, was incredibly friendly and polite, providing impeccable service. She truly added to the overall experience and was a joy to interact with. We took advantage of the January...

Stumbled across this on a cold January day, a hungry family waiting for train back to London. Missing that train and finding this was best thing that happened to us, food wise, in London! The 7pound 2 course kids menu is outstanding value that kids...

Had a brunch today with fam from abroad. The service was excellent, staff kind. We all had the big cheeseburger, it was the best burger we ever had, honestly.

We came here for a lunchtime birthday celebration on the Friday before Christmas and everything was wonderful. The staff were exceptional, catering to our every whim, including a birthday cake with candles. 7/8 members of our group really enjoyed their food. 1 member thought the...

One of the most amazing breakfasts I've ever had. Service was spot on and a perfect setting with a beautifully decorated restaurant. Revisited again: Amaila was amazing and looked after us so well. So caring and chatting so well with the kids. She was great!

A decent bills chain restaurant, service bit on and off

Amazing experience. Great food. Went here for brunch on a weekday. Marlena was our waitress. She’s awesome! Perfect service.

Great Burgers, Eton mess was a bit tasteless, and the cream was warm, which didn't help. Blackberry dessert again a bit of a miss..However burgers, service etc outstanding..

Bill's is a busy modern restaurant, situated in Windsor train station. There is a wide variety of dishes on the menu, catering for all occasions from breakfast to supper. We arrived just after lunch at 3pm and enjoyed the offerings on the brunch menu. The waitress who served us was friendly and professional and helped us with changes we wanted to make to the menu to cater for allergies. Everything can be swapped out for something else as long as its on the menu. It was a delightful experience after a day out christmas shopping.

I came here for breakfast and was disappointed. The food looked sorry and was luke warm - it came out quick making me think it was an old plate that was just passed onto me. Also, the management here seem to be quite cold & blunt - not very welcoming. My server however was lovely - I believe her name is Maddy

Visited last Sunday 3/12/23 for breakfast. Had an amazing breakfast, especially the poached eggs and smoked Salmon were delicious and so was the Latte. Furthermore I would like to greatly appreciate the staff and management for returning the lost Property I forgot at their restaurant that day. I really appreciate the service and their kindness to store the valuables with them while I arranged to pick them up. Absolutely delighted. Will definitely visit again.

Great service from a waitress called Marlena, who was polite, friendly, knowledgeable of the menu and refreshingly funny to talk to. The food was superb, taste wise and delivered hot. Will be back, whenever in Windsor

Such a warm welcome, and very friendly staff. I had Bills Brunch and it was so very tasty. My waitress whose name was Marlena pulled all the stops out to make me feel comfortable. Thank you so much and well done.

A nice touch to some classic dishes. Although it's a large chain restaurant there are some inspired dishes. The oberall taste could have been better but service was polite and quick. Nice range of drinks and desserts with a festive menu during the Christmas season.

Fantastic experience! Delicious food, welcoming atmosphere, and attentive service.

Visited at the start of November. Couldn't fault it. Food was brilliant but what really made it was our waitress Adele. She was very friendly but also extremely professional. She even sang happy Birthday to Me.

Nice setting, lovely food very reasonably priced and great service.

Food was good, service was good however it was very cramped inside as all the tables and chairs were very close to each other.

Had dinner here with my husband for our 5th anniversary. We were served by the lovely Marlena. She was very sweet and made our dinner enjoyable. The food was great and so was the atmosphere. I definitely recommend!

No telephone to speak to staff. Instead i have to go on their totally unhelpful website and speak to a bot. I don't want to be a robot or talk to one. I'm a human being..I also don't want to spend my spare time bloody typing just cos ur too lazy to answer a phone All that says to me is we couldn't care about our customers If you don't want to speak to ur customers then what the hell are you doing in the hospitality business???

Good service, pleasant atmosphere, staff were exceptional, especially as it was very busy, well done+

Food was amazing the staff were very welcoming and with out hesitation got the children colouring sheets

We live locally and enjoy coming to Bills for something to eat when we want quick and reliable service (especially breakfast/brunch). Today Marlena looked after us, she was very attentive and friendly throughout our service. Nothing was too much trouble for her, even our vegetarian...

Everything came very quickly and was of good quality, shout out to our very attentive server Kagik who made our experience that much better

The food was incredible and the portions were amazing. Our server Marlena was incredibly friendly couldn’t do enough for us.

Wow what can I say a fantastic delicious meal with the most amazing attentive waitress Marlena who was incredibly friendly & attentive. Would highly recommend 5**

Excellent location for a lovely light breakfast before hitting the streets of Windsor. Good service, reasonable prices and lovely staff.

Went for dessert it was lovely service was great Marlena was great. Brilliant hospitality and had a great time.