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2,00

Based on 196 opinions finded in 1 websites

2.0Ambience2.0Cuisine2.0Price2.5Service
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OpinionsNoteTripAdvisor1962.0

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Nice little caffe, great location, unfortunately poor customer service. We paid for 3 hot drinks and an ice cream, sitting outside, when I went back to ask for a cup of hot water, the rude gentleman at the till denied it saying “we don’t do hot water here” having a go to a member of the staff helping us. Very unprofessional.

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giulio p . 2023-09-22

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My mum and I went to Cioni's on her birthday recently. We both chose cod and chips. The lunch was simple but hugely delicious, not a morsel left. Some places serve cod and chips the size of a whale with a ridiculous amount of potatoes, here it was served well proportioned with garden peas and side salad and also it was hot and fresh. Crispy batter on the fish and golden brown chips. The staff were also delightful. I am only sorry I didn't take a photo to add to this review.

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Raindios1 . 2023-07-31

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Gave this place a try again after a few years break hoping it had improved....but no the coffees were not good quality and the room was filled with junk in the one corner. It is such a pity as this place could be a gold mine with its beautiful location. This venue really needs a fresh pair of eyes to help the menu and interior.

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HelmarkCardiff . 2023-06-11

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We regularly visit Cionis for morning coffee, and occasionally for Sunday dinner, and we are very,very satisfied with everything.

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Robert G . 2022-07-13

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very disappointed with the poor quality and extremely high prices. i really do not mind paying for a quality meal but we didnt recieve it..Would not return .

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Stampida . 2022-06-16

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Lovely friendly staff Great food and prices good choice of food Definitely recommend pretty views will return soon

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isabellee926 . 2022-05-05

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We were shocked by the price we have just paid for two at best mediocre sandwiches in very dry (stale) brown bread & a cone of chips and one coffee . The choice of sandwiches was very limited, the cone of chips quite obviously of a poor quality frozen variety. The only plus overall was that my coffee was very hot. The competition arriving next door will hopefully improve the standards of Cionis - these days you have to be much better than this and offer good quality produce which I certainly wouldn't mind paying for.

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judeo260 . 2022-04-29

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Such a rip off and poor wuality food. We paid just under. £40 whilst visiting the park with my grandson, thought we'd pop in for a bite to eat. 3 adults and a toddler. Ordered a pasty, kids meal, lasagne and toastie. The pasty was so overcooked in the microwave it made me feel ill. It took ages for the other 3 meals to come, so we didnt eat together. You'd think being next to the park it would reduce its prices and be more family friendly. Wont go there again.

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debbielA1809WE . 2022-04-17

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Jamie was our lovely waiter, the food was perfect and the atmosphere was fab. Will definitely come back again with more friends!

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Talitha M . 2021-08-30

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Appallingly high prices for ice cream and Magnums are the same as you buy on offer pack and half the size of a normal one. The coffee is the worst coffee I have tasted and for a family of 4 it was just over £13 wont be going back. Just feel cheated.

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O8387RDrobinw . 2021-08-22

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Very expensive, coffee tasted very bland, pop didn't have any fizz atall, miserable owner...ham was thin.i had to recheck there was a slice in the sandwich ...dirty dead plants on windowsill..a avoid if you can....

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dtnnnm . 2021-07-26

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Stopped here to meet friends before a walk. Had a cheese toastie and a tea…. More than £7….and it was really awful. I am easily pleased and don’t usually leave bad reviews but this time I was shocked at how bad it was. Prime location too. Really sad.

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Passport39080343650 . 2021-07-26

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We stopped there for a bite after a walk and soon wished we had walked on past. The chips we had tasted like they had been reheated, and probably cheap frozen chips at that. The sausages were dry and tasted like those cheap supermarket frozen ones. I was staggered at the price for food of such a low quality, no effort at all. I can't believe they've managed to hold on to this place in such a lovely spot - it needs somebody else.

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Fogman2 . 2021-07-14

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It’s in a perfect position to exploit the unwary of which I was one. Latte and bacon butty £7.65..... which is extraordinary for what is effectively a cafe/shop. .... the ‘coffee’ tasted like half and half hot milk and water but was very hot and sported a lovely foam! The thin sliced bread wasn’t very fresh, spread with a minimal amount of butter restricted to the middle of each of the two slices. The 2 slices of bacon were dry, burnt at the edge and looked and tasted strange. Obviously re-heated and very unpleasant. No, I didn’t feel it worth complaining, I just won’t be tempted again.

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Rockferry42 . 2020-10-12

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Bacon and egg sandwich and a coffee. Spot on. Great location too and reasonably priced. Would definitely return

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villaboy85 . 2020-09-26

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Ordered chicken nuggets and chips for my little boy. Please DO NOT order.....These were not edible, thin layer of pasty pale batter with a thin layer of I don’t know what in the middle?! Cheaper than cheap. I didn’t want to make a fuss in complaining whilst eating as would have thought others must have mentioned this before, so chips it was. As I was leaving the waitress asked me if everything was ok to which I provided my feedback. She seemed shocked and said we could have changed them! Just can’t believe they could even serve that In the first instance......surely the cafe should recognise this without me pointing it out as they simply look disgusting 🤢

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Oli33722 . 2020-09-26

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Beware- NOT Dog friendly! They want to SELL Ice cream "For Dogs" (clever marketing ploy) , but will not cater for Dogs on very Hot days with regards to supplying water for them? A few old ice cream tubs are scattered about with rancid dirty water in them- If you ask for fresh water you will be turned down! The "friendly dog loving staff" will tell you to go to the public toilets near car park to get water.... A friend of mine when asked for some fresh water for her Dog, was told to "buy" a bottle from them! They need to remember that many of their customers are Dog walkers, who keep them in business during cold winter months! - Well well well, It would seem the "New Owners" never learnt much from the owner? Very disappointed with the service, had to "fight" for what I wanted to eat today and lost. They think this place is the Ritz! Its a naff hilltop Cafe! Drop the snooty attitudes, and you may get more customers. Was even subjected to sit and watch the original owner "slumped" over a table sleeping while we ate! This is obviously a "Family" business, as the "new owners" seem to have inherited the previous owners selfish attitude. Hopefully, they will also run this place into the ground- and someone decent will take it over.

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notsure7 . 2020-09-11

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After a lovely walk , what better than a nice cup of tea and a quick snack... Bowl of chips ? oh yes ... and some bread and butter to make a chip butty !! Oh no, that's not allowed. We went in , tried to order a toasted cheese and ham sandwich , but nope, they only sell cheese and ham sandwiches... not toasted ones, but I could have toasted cheese and tomato.... or untoasted cheese and ham !! After a discussion asking if I could pay a little extra for toasted ham and cheese... I was firmly told no ! So toasted cheese and tomato it had to be !! Next we tried to order a bowl of chips... ermmm nope ... they "have never" sold chips on their own !! Not true, we've had chips outside all summer but we must both be mistaken, they've "never" served chips on their own . Point of interest here... take a look at the menu board outside which shows a bowl of chips and a price. But don't argue with the lady , Kerry.... she knows differently. Then she said I could have a bowl of chips with the toasted sandwich , it would come on the same plate !! I asked could I have a separate bowl... NOPE!! Shush now, take the toastie and the chips I said to myself. Then I tried to get 2 pieces of bread and butter for making that old British staple, chip butty... No!!! No bread and butter, I was already being "allowed" chips with a toastie and only one extra is allowed. So cleverly asked for 2 slices of toast... yep that was okay... and I asked " could you not toast the bread though" ( I thought I had her at this one) ERmm.. no!!! you can have toast but you are not having bread was the reply !!! I said I'd pay the price of toast .... NOOO!!! No Bread!! So we sit down waiting for the toastie with a side of chips but no bread . There on the first table was the elderly owner... head in his hands, then his face planted on the table and he drooled slightly as he slept with his head on the table !! Hygiene ??? Is that really a good representation of the company.... Our food came, the server was very polite, clearly not been there long enough to learn the snappy nasty customer service attitude... she won't last long if she doesn't toughen up. She even asked if she could get us any condiments like salt , sugar etc . And she brought them back with a smile..... The tea is a lovely cuppa, always is ... but the rest of the attitude, not allowed to order what we wanted, eat what you are given and watch the owner drool and snore on the next table .. then wake, pick up his paper ( now with drool on it ) tuck it under his arm and disappear into the kitchen ..... that is just like the bread and butter.... Not on the menu. We didn't expect all that attitude , we won't be going back no matter how nice the tea is because I am not lining the pockets of a group who have not a care for their customers and have basically learned they are the only cafe there and your choice is ... .like it or lump it . Others were there complaining about the "jobs worth" attitude being delivered. Add to this we paid £17 plus for a toasted sandwich, chips ( no bread and butter ) 2 cups of tea and 2 jam welshcakes for the dog . If the owner needs a nap I suggest he go home for it ... or sit outside and drool ... its very off putting to see that whilst eating. Sorry for the long explanation... but oh my , this place was bad before, .... now its disgusting. Take the lease from them Vale Council and give it to someone who appreciates customers .

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355suzanner . 2020-09-09

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Poor food, served tepid and service was less than satisfactory. Cost a lot for very little. Atmosphere not great with arguments going on behind the counter.

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679carolh . 2020-09-06

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We enjoyed a spur of the moment meal with a lovely view. The food was a decent standard; an Italian / Welsh fusion. The deserts were varied and tasty. They served delicious ice cream also. This is a family run restaurant who are getting their business back on track after lockdown. We hope to go back.

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1365smartteach . 2020-08-24

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This place serves undoubtably the worst coffee in Penarth, ironic as I understand the owner is Italian. It’s quite simply a shambles of an establishment from top to tail. The staff are rude, it’s overpriced and terribly boring food. It’s a waste of prime location in Penarth. Do the right thing...give up and let someone with drive and ambition take over!

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richie100012 . 2020-08-16

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We settled here on a windy afternoon and enjoyed watching the world go by and the beautiful see view (through the mist)Good coffees and a variety of cakes (including gluten free)This is a family run establishment in a busy (usually) spot, and they cater for all kinds. Several reviews on here are very disparaging, and this is unfair. We have been going here for years, and the staff, though sometimes rushed have always been polite. If there is a problem, tell them politely, and they will deal with it. There are many rude customers, no wonder the staff are frustrated. Hope to visit again this week.

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111sospanfach . 2020-03-08

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I found the experience quite pleasant. The setting and surroundings were fine even on a rainy day, the restaurant was not too overcrowded and the poached egg on toast I had was good enough. The hot chocolate and cake were also fine. There was a young waitress on hand should we need anything extra and the price were not particularly extravagant one way or the other really. There were one or two dogs inside which was not ideal when in the company of people who are uncomfortable around dogs but I would probably visit again.

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Rich P . 2020-02-24

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Went for a spur of the moment breakfast and knowing what i like I ordered my usual breakfast of two poached eggs too bacon and two toast with a latte.As this 2as z standard option I ended up having to pay for the items individually.I ended up costing around £11.50 a bit steep but that's what I wanted.I should have just left as and gone elsewhere as both poached eggs came hard and the two bacon were very dry as if they had been partly cooked then reheated.The coffee was passible. Overall very very disappointing and I should have complained,but I decided there's no point as I will never be going back.

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Companion59988468633 . 2020-01-24

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We had the misfortune to visit Cioni’s at the same time as the last reviewer. It was a difficult day for us anyway as we had just collected my dad from a lifesaving visit to hospital, and were visiting my dying mother in a nearby care home together. We decided to visit Cioni’s for lunch, as we had moved away years ago and it was nice to see the familiar business still there. I met and talked to some lovely people in the queue for the counter, then the previous reviewer pushed in and started making a fuss about nothing. He seemed determined to cause a problem, he rambled aggressively and made very little sense. Something about asking for toast instead of bread with the soup costing a little extra. It was not £1 difference as said in his review, and much of the rest of his review was equally untrue. As we were were seated at the next table, we decided to move tables as they were very loud and upsetting. The staff made this move easy and seamless showing great sensitivity. The family’s loud and rude behaviour affected other customers too.Unfortunately even from the other side of the restaurant we could still hear him harangue the waitress, I took my daughter out to play, but they continued their appalling behaviour. Laughing and sneering and posting their review. We felt particularly sorry for the two children with them, as it was very sad to see a grown man setting such an awful example of bullying, entitled behaviour. The old man with them initially joined in, but started to look embarrassed when it was obvious that other customers had noticed their rude and obnoxious behaviour. We were amazed by the grace of the waitress, no one should have to put up with such behaviour. The cafe would have been perfectly within its rights to have called the police to have them removed.As I think you will understand we have other things on our minds, but as a family we decided that we all wanted to look for their dishonest review and post our correction.In short Cioni’s is a lovely place, with kind and amazingly patient staff. The previous reviewer and family seemed to enjoy bullying the cafe owner and staff, we felt very sorry for people who have such small lives that this is what makes them happy.Oh, and the cafe owner can sit wherever he likes, It’s his cafe The deserts looked amazing, sadly we couldn’t stay.

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samb761 . 2019-12-28

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Went on Boxing Day. Very nice inside and warm on a windy day. Beware if you’re with a child who doesn’t like dogs as they are allowed inside. We saw five members of staff, but despite being third in the queue we waited longer than expected. Ordered teas and hot chocolate. Were immediately asked if one was for a child, which it was, so they offered to make it cooler. Excellent. The hot chocolate was just what we needed after a blustery playground adventure!

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Ali0818 . 2019-12-27

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We have been coming here as a family for many years. Unfortunately, the service has been deteriorating (not that it had a peak) and now we will have no alternative but to eat elsewhere. Do not recommend. Would give 0 stars if I could. The manager and staff were rude and condescending (somewhat disparate considering they were wearing Christmas jumpers!) and everything was too much trouble, culminating in being told that to have my bread toasted with my soup (which comes with it) would be an extra £1 per person. Even then, and despite not being busy, they brought the bread after the tepid soup had been finished. Very disappointing. Hopefully the manager is more successful watching his horse racing on the TV (and taking up a table) so that he can retire and the place can be put under new management. Until then, avoid unless you enjoy being berated by sneering and disrespectful employees.

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robertk19759 . 2019-12-27

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Every time I have visited the staff have been rude and unhelpful and the prices are much too high for the poor quality food served. It is a real shame as this is a great location for a nice cafe/coffee shop and I would rather go hungry/thirsty when visiting the clifftops than give any more money to this establishment. I hope that this can be re-opened under new management in the future to create a friendly cafe in this lovely coast side spot but until then I will not be revisiting.

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Anonymous1289 . 2019-11-03

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Absolutely terrible. £4.50 for a cheese and onion 'toastie' which consisted of two slices of white toast and some grated cheddar which they couldn't even be bothered to melt properly. Pizzas look like something from the chilled section of Spar. Blonde woman behind the counter is stroppy AF. Anybody saying it's great for kids is probably in need of a visit from social services as the kids menu consists of chips, sausages, chicken nuggets and all the usual rubbish places like this think you should give to children. Crack on if you want tubby kids. £10 minimum spend on card payments, wtf

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michaeleI2468FT . 2019-10-27

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I took my 20month old granddaughter to the cliff top park last Wednesday. We stayed an hour and were the only ones there, probably due to the inclement weather. We went into the cafe to buy an ice cream. There were two customers sitting side by side watching the rugby. No table was occupied.I politely checked that it was ok for her to sit in and eat her ‘mini milk’ and was told no, that was not permitted. She could if I bought a coffee. I looked horrified and asked if he was being serious. I was told that in the summer, if people sat inside to eat an ice cream, there would be nowhere for people to eat their meals.I pointed out that it was October and the cafe was completely empty. It was the rule apparently and she’d have to sit and eat it on a damp, windy bench outside.Just awful customer service. Will NOT be giving them my custom ever again.

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293petes . 2019-10-11

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Sooo disappointed. Waitress miserable, not helpful at all. Portion a friend had were expensive=wouldn't fill a mouse. I had a cheese n what was supposed to be ham= only filled half the bread was an. OMG £4.95. REALLY. 30 added on if u want a mug of Tea instead of a coffee cup. Lol. Well I've learned the hard way yet again. Hope you enjoy if you go there. The elderly love this place. It's such a shame they get ripped off.

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M4228ESdianeb . 2019-09-27

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This is only the 2nd time I've been here and neither time has been pleasant.

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miffy_mad2005 . 2019-09-01

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Way overpriced, small portions of average food and a minimum of £10 on card - in 2019! Go down into Penarth instead.

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Venture35951141545 . 2019-08-17

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Always took the kids here for mini golf and play area ,eat in or out always good and a decent menu that is not overpriced...Under cover seats if you are outside and good clean convenient toilet facilties............

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doberman11 . 2019-07-18

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Excellent position totally wasted by very ordinary oldfashioned cafe with no idea how things have changed. Captive audience because it overlooks the sea so gets away with not updating - toilet lamentable, and service grim.

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Cruiser812199 . 2019-07-16

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I would rate this a zero if possible. Absolutely appalling food at a premium price. Ordered beans on toast = tomato sauce with three cheap beans on one piece of toast; poached eggs on toast = one rock-solid egg on one piece of toast; cheese and pickle sandwich = 20 pieces of grated cheese, with a smear of pickle between two cheap pieces of bread. The price is totally outrageous for utterly disgusting food. Never again. Avoid at all costs. You may as well go to the Hilton - it would probably be cheaper!!!

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cerijones . 2019-07-13

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Welcoming place. Prices a bit high for not a lot of food. Mixed grill was pitiful,what you got was good but not enough for the prices.

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JANETDENISE . 2019-07-08

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Tiny and overpriced ice cream portions and the staff then have the audacity to say you can't eat it inside as it's against their "policy", effectively throwing me and my three year old son out while it was raining. Disgusting.

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thelongroadahead . 2019-06-23

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Stopped here after a walk around Penarth, really wished we hadn’t. Food is mediocre and very overpriced. Staff are rude and I’ve had viruses that were more helpful. Gave us a filthy look when asked if one of our party could buy chips. “No, you can only have chips if it’s with a meal”. What a great way of doing yourself out of money, genius. All in all a very poor experience. Do yourself a favour and head down to the pier for some real seaside food at a reasonable price.

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smee193 . 2019-05-31

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Ridiculous priced sandwiches £4.25 for cheese dust on cheap white bread with pickle slapped on. How anyone can justify that price for a sandwich is beyond. Bring a picnic and eat on the lovely tables in the park if you only want a snack!

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W3530VTjohnd . 2019-05-27

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Absolutely hate buying anything here! Everything is so overpriced compared to getting soft drinks and ice creams elsewhere!

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cacataylor . 2019-05-14

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We’ve been many times as it’s convenient but there are no others nearby. It’s ok but not brilliant and serves a limited variety of snacks and simple meals as they have limited facilities. The kids are ok with it but it needs to improve to get more customers wanting something better than is being offered.

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HarryFromBarry . 2019-05-01

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Bought some ice creams for the family whilst here at the play park with the children.

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dealfans . 2019-04-22

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Returned visit, after hearing it had been revamped, thought we would try again, But apart from a lick of paint and some new fixtures, nothing has improved. It is such a shame, as this cafe is in a beautiful location, and has the chance to become a place to go for the locals....but I imagine they prefer quality not supermarket bought bread etc. If you class yourself as an Italian cafe/restaurant please buy or make decent bread for a start. The owners need to go to an authentic restaurant and grab some of their ideas and recipes.

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HelmarkCardiff . 2019-04-22

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Transformed since last visit very good clean and streamlined. Some drinks pricey as family owned I wish the owners could show more hospitality as many visiting are retired and like a chat. Superb vista

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barneyc45 . 2019-04-02

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Great place open all day. Lovely for a coffee by the sea..Great place to go with family with the park right there in front of the cafe. Have been going there for years

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Purplejourneys . 2019-02-15

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Myself and my husband visited today after a lovely afternoon walk along the cliff top with our three dogs. We sat outside and had two drinks. One rather gritty tasting Americano, and the smallest tasteless hot chocolate I've ever had. The privalidge cost 5.60. I was sat slightly away at right angles from a table with my beloved small pooch on my lap and was rather abruptly told to put my dog down on the floor away from the table! I was slightly bemused considering the table obviously hadn't been wiped down for some time seeing as there was rubbish and left overs on the table from previous visitors. We obviously won't visit again, very unfriendly, with double standards.

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Helen M . 2018-10-07

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Beautiful views while enjoying the friendly service and meals. Spacious car park which is rare in Penarth! Another plus, dogs are allowed in the cafe!

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cherryl2805 . 2018-09-13

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Found this place today. Cracking location on the cliff top with a huge car park and kids play area. I just wanted an ice cream and enjoy the view. £2 secured me the smallest ice cream on a cone I’ve ever had the misfortune of buying. I know it’s only £2. But for goodness sake it’s ice cream. It didn’t taste too good either. My rather harsh 1 point score reflects my disappointment at the over priced ice cream. The rest of the place looked ok.

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Alan C . 2018-08-22

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Had a family get together here today and the service and choice of food was excellent. We didn't have to wait long before our food was served, it was piping hot and was served with a smile. We will definately visit this lovely place again and would highly recommend it.

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lynneholt0309 . 2018-08-20

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Met a friend and was introduced to this great place. Great location. Good parking. Nice food and icecrEAM. Now I have been incroduced to this place I will return

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Annette P . 2018-08-15

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We wanted a light lunch so came here as location nice and the menu has a selection of good basic food such as egg or beans on toast, burgers, sandwiches, tea cakes. We both had egg and chips with bread and butter. 1 egg and really a kid's portion of chips but adequate for us at the time. We had to order at the counter and it was very slow. There was only 1 person taking orders and a long queue. We had to take our own cutlery and I was put off when a staff member topped up the cutlery boxes and was holding the forks by the prongs end! I did wipe them before use. However a cheap and cheerful place to go with a kids' playground outside. Loos very clean.

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Ruth L . 2018-08-09

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Just had a truly terrible experience at this place. Went as a family for lunch as my mother-in-law was visiting. As an increasingly-frail and not very hungry 80 year-old, she decided she wanted the fish fingers and chips from the children’s part of the menu as it would be small. My sister-in-law opted for the same as she’s had a gastric bypass so eats very little, full-stop. On ordering we were told that unless the people were 12 or under they couldn’t order from that part of the menu. Being as generous as I can, it does say ‘for under-12s’ on that bit of the menu, but when explaining our situation I felt sure they could accommodate this request. No such luck. We were told it was unmovable, especially as they were busy. So, if we had two 12 year-olds with us it would have been fine, but for an 80 year-old and someone with no stomach it was too busy. I just can’t understand how, in a service industry, you can be so inflexible, especially when the thing being requested is on the menu. Suffice to say, we left, and didn’t order the three other £10 a-head meals we were going to get, costing them a sale of about £40 for being so inflexible. I was very angry and disappointed, but after coming on here and seeing the overwhelming amount of 1 star reviews, I can at least take solace from the fact that they seem to treat a disproportionate number of the customers that go in with the same contempt. We won’t be going back.

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smarkgubb . 2018-08-05

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Astounded they are so inflexible with their menu which meant that none of us ate. They may not need the £50ish we were going to spend and the return business. Really disappointing and embarrassing. We thought we'd found a great new cafe but we'll go elsewhere.

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SallyG1528 . 2018-08-05

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Just had lunch the Staff were pleasant and helpful. I had Minestrone soup. Really Cioni's the Tomato base was watered down to the point it was water and adding a few carrots and peas does not make it soup. It should be hearty and filling. I gave you 3 stars because your staff were lovely and really trying hard and you have a record terrible reviews. We are locals and want to support local trade. The days of passing poor quality food are long gone. Serve good food and we will come more often.

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HR72010 . 2018-07-28

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Thought we would give this place for an ice cream the benefit of the doubt ,again,nothing has improved regarding service for an ice cream,asked for a small cone ,which was small ,[seen bigger cone's at the same price in other ice cream parlour's]

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ted87 . 2018-07-16

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Visited here again today with my friend & our toddlers. We were sat outside the boys eating their ice creams. It was 3:30pm, what looked like the owner came out & put away the table & chairs that we were sat on. It was so rude, we were made to feel very unwelcome. In a prime location we did not expect this, it’s such a shame as this cafe should be fantastic! I am yet to meet anyone that has a good word to say about this place. It’s a sunny July afternoon surely they were not closing this early, they would miss all the afternoon visitors too! So annoying & very disappointing!

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hhughes2015 . 2018-07-09

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My family and I visited Cioni's today and I'm still in shock at how rude and aggressive the owner was. Our group bought a variety of ice creams, drinks and snacks then we Sat down in the public shelter. Immediately the owner came and shouted "I close this now!". When I stood to ask if we could sit for a few minutes to eat he pulled the chair away from me and started pulling the shutters down. I don't understand why someone would be so rude to polite and paying customers. My Nan is 86 and has severe dementia, the noise terrified her and also unnerved my toddler. Not to mention it was very difficult to manoeuvre the wheelchair out of the tiny gap left open. When asked if he could leave the shutters for one minute while we leave he ignored the question, then the obviously Italian man shouted "I'm Irish, you hurry!"????

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bec066 . 2018-07-03

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My husband and I stopped here for a coffee and a bacon sandwich each. We were amazed when the bill came to £14!!

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123cerys . 2018-05-29

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Was going to buy some sandwiches there before walking down into Penarth but changed my mind as there was a bit of a queue. After coming back my son wanted to play in the playground so we called in to buy a take out drink. I asked for a hot chocolate for my son and a hot water and milk for myself as I do not drink tea or coffee. The lady serving said I will charge you for a tea! I have had this said to me before, usually because they don't know what to charge me but not very often and they always put the teabag on the side. However this was not even offered. The drinks were served in tiny polystyrene cups, the type you get curry sauce in at a takeaway and I was charged nearly £5 for them and a chuppah chups lolly. I then asked if they had any sweeteners and the lady pressed one sweetener into my cup. I said could I have more and she pressed it again. I said I have a sweet tooth and she said "three?!" I bit my tongue as I wanted to say "yes three and give me my teabag!". I am so glad that we did not buy sandwiches there as there are so many better places to get drink or food on the promenade. I wish I'd read the reviews on here before thinking about going there. Avoid unless you like being fleeced.

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Ruth J . 2018-04-08

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Good coffee but rather surprising that you cannot pay with plastic- this is not helpful as we move to a cashless Society

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penarthguy . 2018-04-04

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I cant believe the bad reviews fro Cioni's. The staff have always been so welcoming and friendly. The coffee is really good, strong and very hot. They do lactose free and soya too. The recent refurb is good although a few grab rails in the...

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Sally C . 2018-04-01

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Lovely setting, very conveniently placed by the park and on the cliff top walk way. That’s where the positives end though. £2.20 for a glass of pop which was poured for a plastic bottle is an absolute rip off. Husband wanted cheese on his burger...

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Cerys J . 2018-03-04

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Staff seemed to lack basic manners and were inept. Made my 10 year old daughter cry as she was asked to leave because she was sipping a drink not purchased there while waiting for our food to be cooked. It was freezing outside so couldn't...

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A TripAdvisor Member . 2018-02-25

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Myself, my daughter and my mother-in-law visited this restaurant today by chance, we were out for a drive and not too sure where we were going when we came across this little gem, there was parking and beautiful views, the staff were lovely and attentive...

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Jackie10_14_12 . 2018-02-23

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My wife and I are regulars at this restaurant and have never had a bad meal. I do not understand the bad reviews others have given. The coffee is Segafredo which is our favourite, and it is served at its best here. The food is...

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PaulandWendy64 . 2018-02-16

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Wow this place has been closed for 3 weeks and the refurbishment is great , a must see , plus new great menu , Food was great , atmosphere was great and staff super friendly , will be visiting again .

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Tania H . 2018-02-10

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Lovely new refurbishment. Looks amazing. Friendly staff as always. Great place for coffee and the ideal place to pop in for lunch. This has been our regular place for coffee for as long as I can remember. Always made to feel welcome, nothing is too...

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Tina T . 2018-02-07

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Retro interior, retro food, retro staff, retro coffee. There are much better places to eat in Penarth!

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Michael H . 2018-02-04

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Delicious coffee, tea and cakes and lovely welcome. Beautiful view. The perfect way to end our bracing afternoon walk along...

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Patricia S . 2018-01-09

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Visited this café after a Clifford walk with the dogs. Ordered a hot chocolate and a cappuccino. Chocolate was cold,...

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cymru1966 . 2017-11-25

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Appalling place which could be amazing given its location. Staff and owner totally disinterested. Filthy dirty. Avoid at all costs.

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louiseholistic . 2017-11-13

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Ordered a takeaway coffee and a Chelsea bun. Coffee was the smallest I've ever had in recent years ( a small old fashioned polystyrene cup) and only warm at a cost of £2.20, very poor value. They need to wake up and see how modern cafe's serve takeaway coffee much better value on Penath pier.

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Robert F . 2017-10-06

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Absolutely disgusting they do not like families here.

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alyjCardiff . 2017-09-02

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As far away from Italian home cooking as you can possibly get. (Which is a cruel betrayal of South Wales's rich Italian heritage.) My Fiorentina pizza consisted of blisters of burnt Mozzarella, amidst tiny bits of what may have been ham or mushroom (but I really couldn't be sure). When it came to desert, we were "not allowed" to order ice cream cones because we were "sitting inside". Instead, we had to order (a tiny portion of) ice cream in a bowl for which we were charged twice as much. And what about the prehistoric queue in which you had to wait to order! Took me back to the days when pesky customers were expected to know their place. YUCH!

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RogerReview . 2017-08-25

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I will keep this short, we went there with our 2 grandchildren for a sit in coffee and an icecream on friday 18/8/17 we waited a while for someone to come out from the back eventually we got served. They were the the smallest scoops of icecream i have ever seen in my life in little silver bowls, 2 small not that good coffees £9 !!!!!! and miserable staff. NEVER AGAIN

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Michael p . 2017-08-20

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Lugar horrible, personal están visiblemente avergonzado por las reglas estúpidas hecha como el propietario estime! También muy sucio, sucio y desordenado, tartas rancio, vajilla sucia y desconchada, no voy a entrar en las instalaciones de aseo aparte del nefasto! Mi consejo es evitar! !

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Lorraine H . 2017-07-27

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Bien. No me puedo quejar de la comida. Pero yo estaba pidiendo comida para mí y mi hija. Yo quería algo que no está en el menú de sandwich. Un blt o bacon lechuga y tomate. Ahora no sandwiches bacon y ensalada. Así que pensé que era fácil para ellos. La chica se quedó perpleja y fuimos a la cocina para pedir consejo. Bien puedo tener un blt pero cobran una libra 25 pence para la lechuga. Qué! Bolsa de buena, una libra de lechuga es Morrisons. Así que dije olvídate y salimos. Nos hecho un enorme favor y terminamos en los salones de té Windsor Penarth. Así es que no Cioni adiós volver.

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deepsky . 2017-07-18

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Día soleado que desean un almuerzo ligero a Cioni llamado, que tiene una de las mejores ubicaciones para una cafetería en lo alto de los acantilados de penarth con vistas al agua. Por desgracia, a pesar de la cabaña rústica interior extremadamente decepcionado cuando se sirve con un sándwich de jamón y un huevo pochado con tostadas que el sandwich literalmente a sólo dos rebanadas de pan blanco con paquete de jamón y un huevo en un trozo de pan blanco. Sin guarnición o patatas fritas y refrescos en la bomba de producción pop insípido de naranja. Es una lástima que esto podría ser una joya de cafetería y en 2017 fue muy decepcionante. Mi amigo que nunca ha estado allí no volveremos de nuevo con prisa.

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bl0ndie1962 . 2017-05-25

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the food and drinks are horrible here and it tastes nasty tobut please if you are passing then check this place out and see what you think for yourself

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hols256 . 2017-05-04

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A wonderfully placed cafe. Service was poor would not go to to the table with our teas, poor selection of cakes, there were not many people eating in a sparsely populated cafe.Any restaurateur could make a fortune in that place, with a good location in an affluent area.Suggest you look elsewhere for a pot of tea in Penarth.

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A TripAdvisor Member . 2017-03-27

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Terible food taste like it's all been cooked before and reheated and arrived cold poor quality produce

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63sandra63 . 2017-03-27

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Staggered to see the poor reviews! This is a great cafe/restaurant and we all enjoyed a great meal - some snacked while some of us attacked spag bol and risottos! Great food at a great price with great service - nothing snotty or high class - honest to goodness grub! Why only four stars then? - could do with a smarten up - but apart from that it is amazing!

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David W . 2017-03-09

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Popped in here on a Sunday morning.Staff pleasant and courteous. Coffee tasty and hot.Down side...cakes not always the freshest. Cafe clean and easy parking with great views over the channel

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maggie1966 . 2017-02-05

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Don't often get to spend lunch together as we both work. Decided to treat ourselves so headed to Cioni's on clifftop. Husband chose a hot snack from menu, I decided on a plate of chips - also on menu at £2.50. Was informed I couldn't have 'just chips' as chips can only be sold as an 'extra' (??). As husband was hungry & unaware of what was going on at the till, I ordered a cake instead (I would have left if I'd been alone)!! I'm still baffled at the fact chips are shown menu but cannot be purchased. I won't visit again. They're happy to sell chips at the kiosk in summer.

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Ruth I . 2017-01-31

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Although each of the world’s countries would like to dispute this fact, we Welsh know the truth; the best food in the World is made in Wales. The best food in Wales is made in Penarth, and the best food in Penarth, some say, is served by a lovely young lady.. However...The chips were frozen, the coke was flat, and the service was slower than a slug. Hopefully this review opens the eyes of the staff who took interest in my needs, and they also rushed my din dins.

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momothegreat420 . 2017-01-09

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Right, me and the missus came ere for our aniversery and we were delighted by not only the food, but also the atractive young waitress who, although a bit flirty, brought us our food and was quite polite... although i think she may ave been after some of my home cooked sausage if ya catch me drift

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SexyDerek596 . 2017-01-05

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Overlooking the sea at Penarth this restaurant is dismal, grubby, and rooted in some far off time when customers didn't really matter. Its position makes it a 'popular' place for a coffee and it has a captive audience. I visited with my family and found the food just edible, the service offhand and the toilet facilities grim. Will be taking a packed lunch next time I'm in the vicinity.

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ellie284 . 2016-12-29

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I am saddened by the gentrification of the rest of Penarth. It's refreshing to go somewhere that is so resilient to the modern business practices of good customer service and a good menu

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briannickels . 2016-12-20

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Love to walk dog on cliffs then call in for hot breakfast and coffee.Beautiful views of coast.Suitable for children and dogs welcome.

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8lucy39 . 2016-12-13

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I had ordered a cup of tea but found I had not the full price in my handbag as left purse at home, Walking with 2 sticks post op-- staff helped to carry my tea to the table, and when my family came in after a bracing walk they enjoyed the mince pie and ice cream chosen.. and sorted my balance.

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Paula B . 2016-11-30

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Popped in to get out of the rain, place is quaint and small. Service was standard for a small cafe/restaurant. Food wise not so great, quite expensive for the quality !!! Which was corner supermarket at best, but saying that suprisingly tasty, was served pipping hot which also helped as the weather outside was frightful !!

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Matthew P . 2016-11-19

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I wish I had read the reviews before we went. Doesn't look good on the outside but it was the only place to have a coffee in that area that we could find. Inside is no better like being in a time warp from the 1960's and the coffee tasted like it too. we were with family and none of us enjoyed the drinks, the snack or the attitude - such a shame because it has so much potential in the right hands, being in a great location with free parking it could be a destination to chill out with a great coffee, good food and real friends. But as it stands - never again!

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John H . 2016-11-14

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Popped in for an early lunch. Ordered tea with soya milk - came with almond soya. Also ordered egg and chips, which was ok, and a pasty. Pasty was microwaved and arrived at the table before I had finished paying at the bar. Contents pink and unidentifiable.Maybe if we had ordered Italian food it would have been better.Fantastic location. Staff unfriendly and coughing over the food.

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uktraveller005 . 2016-11-08

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Half way through eating my pizza I was horrified to discover a meal worm on my pizza (it was cooked, not alive). I took my plate to the bar and a pleasant young lady took it into the kitchen for analysis. Out came quite an abrupt man who I assume is the owner and told me it was mozzarella cheese and it was fine to continue eating. I tried to inform him it was a meal worm but he was having none of it. My wife had got half way through her roast dinner but she could not face the rest of her meal after this grim discovery in case she also had some nasty surprise in her food. We duly left our food and walked out. I did begin to think perhaps it wasn't what I assumed but having read some of the Tripadvisor reviews I am not so surprised.

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arfrancis16 . 2016-11-06

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This place is just disgusting and horrendous, how and why anyone goes and eats or drinks here is beyond me. Having had the misfortune of going here and now looking on tripadvisor I just don't understand how this place is still trading. I would recommend going hungry and thirsty rather than going to this place even if it was free food and drink!!! This place could do so much better. Such a shame. You have been warned!!!

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Cardiflad947 . 2016-10-04

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I went there with my daughters and Grandchildren. We asked for 4 portions of chips for the children, 4 juices and 3 cups of tea. When the chips arrived we were told that if you order chips they had to be eaten outside! We have visited Cioni's for years and were appalled at the customer service and extremely strange rules! This is a prime site and Cioni's have a captive audience. I for one will not be visiting there again!

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Enosfamily . 2016-09-25

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Absolute vile old man owner. Very aggressive towards me and my young family even staff were very rude. All because I order 4 kids meals 2 for my kids 2 for me and my partner

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Zak W . 2016-09-17

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Bought a coffee & 2 ice cream & sat outside with my children & dog. After giving the dog a drink of water from an unbranded clear bottle, I was told by the owner to remove it from the table as it was false advertising to his customers ? I told him I had just spent £8 in his establishment so I too was a customer & the water was for the dog ! He stormed off inside mumbling to himself. I proceeded to take my cup & rubbish inside & heard the owner telling his staff hoe rude I was. I in fact sir was not rude, you were ! The fact that you told me I don't work in hospitality so I wouldn't have a clue about business is beyond me, in fact I work in customer service & yours stinks ! How you are still in business after all these years amazes me & if someone else was to open an establishment near to yours you would be for a rude awakening. If I could give you a zero rating believe me I would. Always have & no doubt always will be rude. You don't deserve the 1 & a half stars you've got. I will be refraining from purchasing from you in the future as Cionis does a lovely coffee. Shame the service doesn't match.

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Jessica B . 2016-08-31

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This a delightfully family run italian experience with attentive freindly service & atmosphere. Great choices at reasonable prices. Plenty of free parking & local views to add to the visit.

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David V . 2016-08-29

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