The Watermill in The Vale of Glamorgan

Terrible Service from the orange haired man with the Welsh accent and tattoos, hope he isn't a manager as he was so rude and didn't know what he was doing.

Had a lovely meal out at the water mill for my birthday will deffo be back

absolutely appalled with the service and the disrespect from staff, would highly recommend not visiting until they find a new bar man who doesn’t like to shout at individual inappropriately and talk about about their manager stay away if you want to find a lovely and friendly pub, saying that somebody abused the individual at the manager which was completely wrong the fact of the manager butted in a private conversation due to a member of staff not liking one of the individuals in the group we got kicked out for it and we could here the whispers between staff to the point we was kicked out it’s disgusting the way customers are treated these days would recommend not attending the water mill!

I had visited here very recently after staying in the area after catching up with an old friend. The service was very poor, management seemed very condescending and pushy. Rather than dealing with issues directly they instead tried to argue against them. I had noted about my pie still being undercooked and having little filling inside, I was told it’s how they come as they are made from frozen and the pub doesn’t have control over it. There was no apology for the undercooked pie it was just taken back and reheated!! Won’t return and on top of my poor experience the toilets were dirty with a strong smell on urine!

Lovely atmosphere and friendly staff. Was a enjoyable meal and few drinks before a night sleeping in carpark I'm campervan for price of a meal. But was go nice and warm decided to have a few drinks too.

Stopped for lunch - unplanned. Very quiet, but only 12.30pm. Pleasant and polite bar staff and waitress. Standard pub food (have a Marston's pub locally so pretty identical menu). Food quick to arrive and was nice. Beer good. Would definitely visit again.

Popped in for lunch, was lovely! The staff were friendly, the food was quick and hot! Will return again soon!

Lovely pub, spot of food & a beer, good chat with the bar man, thank you and see you soon.

Food was amazing came out quick and hot, staff were very friendly and polite, definitely be back soon

It was fantastic once again. Perfectly hot tasty food. Love the new menu options. Always greeted by the manager and taken care of while we are dining. Lovely atmosphere

Excellent place with great service! Will definitely be back!

Verry poor service The place not to be when your hungry

Booked for 2:00pm…food arrived at 3:30pm. I chose the ‘lighter version’ of a Cowboy Burger…I’ve eaten and enjoyed this many times at the Watermill. The dish I received yesterday did not resemble anything I’ve had before…for example, my salad had no quinoa, no brown rice, no beans and no dressing whatsoever and the burger looked and tasted like it had been re-heated more than once. My wife ordered a Sunday dinner…she could not eat the carrots as they were raw and her gravy was so thick that she had to ‘spoon’ it out of it’s container as it was un-pourable. My son and his fiancé had similar problems with their meals. To use my wife’s description, our food was ‘a disaster’ As a result, my family will not be darkening the door of the Watermill again…very disappointed.

My family and I really enjoyed our food. The steak was cooked to perfection. All the staff were friendly and welcoming. All our food arrived at the same time and piping hot. Would highly recommend a visit.

Our waitress was very friendly & helpful

You don't see it often, when a 'chef' truly just doesn't care what he puts on the plate, maybe a young kid who thinks it's enough, maybe an older generation at the end of time caring, maybe Marstons at there awful best. We ordered two hunters chickens, we received two plain breasts with a tiny bit of bacon and the very mearest of suggestions of bbq sauce and cheese, I thought it was hiding under the bacon it was so mear. We sent it back and it was sent back to us looking as if it had been thrown back onto the plate in a strop with a teaspoon of sauce and a couple of strands of cheese. A once lovely restaurant has become the place if you appreciate Iceland ready meals. Cheap for a reason. Avoid like we will be from now on if you like good food

Great food is always hot and tasty and staff are polite, helpful and friendly. Nice location with plenty of parking. Visit regularly

Polite and friendly staff. Great atmosphere and lovely food. You catered for the whole group - meat/ fish eaters, vegetarian and vegan. Will definitely be visiting again

Great location. Dog friendly. Quick service

Excellent service today, and particularly lovely that we were able to bring the dogs with us on the way to having a walk down Ogmore. Brilliant that the pub had a doggy menu too, and our two little ones were thrilled to have a chicken breast each while we ate our meals. Really enjoyed - food was great. Will be back!

Big car park, good atmosphere, lovely food, decent prices. The perfect pub, honestly.

Been visiting the Watermill for the past 30 years. Unfortunately the place is in desperate need of refurbishment! Toilets are dreadful and need to be condemned Food was good but sadly the whole pub really needs a refurb before we will return.

Mum and I, dine here on a regular basis, always near the windows. Rob, Julie, Helen, Michelle and the rest of the staff are very friendly, and they go above and beyond their normal duties. I thoroughly recommend coming here, no matter who you are. Merry Christmas to one and all! One recommendation - please bring back Faggots and mash with peas and onion gravy.

A family group of 4 of us had Christmas lunch today , 18th December, the meal was first class the service was excellent, we really enjoyed ourselves , and look forward to returning.

I've visited The Watermill many times & have always had good food, good service & a positive experience. I'm not sure if the pub has new management or were just having an off day but the food was passable at best. We had booked online but not pre ordered food, as there was no option to do so. When we were called by the pub, we were asked to make a choice as soon as possible. We arrived today with our elderly friend who has a walker, one of the reasons we had chosen The Watermill was we know its flat. We were shown to our table, it was up 3 steps, our friend can't do steps, so my husband asked for an adjacent table the flat, this seemed a step too far for the staff member who said the table wasn't set, did we want festive menu or not & we should have informed them one of the party had a mobility issue! Another party arrived with 2 people with mobility issues, they were also sat on the raised area up the steps. Surely you shouldn't have to 'book' a table on a flat space, we could have just arrived ad hoc with someone in a wheelchair, there were plenty of other tables in the pub as its quite large. Not sure I'll be returning in a hurry...just not a pleasant experience & the food has definitely gone downhill.

Excellent food, excellent service!

The landlord and staff were all really friendly. We had lovely scalding hot food served very promptly.

Great food great service, really enjoyed, lovely atmosphere. Definitely would recommend.

Excellent customer service by the staff. Food is stunning and so reasonable priced. Would go back here again. Big car park, outside sitting area amazing. Thank you.

Absolutely amazing food and excellent service. Would 100% recommend 👌 atmosphere was brilliant food cheap and very nice

Beautiful pub friendly staff lovely food! Lovely family event all welcoming would go to Christmas event with Watermill again was lovely experience came away with some lovely decorations for the Christmas tree too which will be put out every year and will remember lovely day we had.

Lunchtime visit mid-week to meet friends. Staff are great and very friendly. Good range of drinks and a good xmas menu selection. Food was well-cooked, served hot, very tasty, and good portions! Back next week!! Dog-friendly, we used the side bar area.

Loved the dog friendly area. Food was good Staff friendly

Frequently visit ogmore for a day out ( from gloucestershire) , bit of shopping, nice meal at our fav pub and a walk on the beach , perfect! We Love it's dog friendliness, friendly staff, beautifully cooked food , (the fish is amazing!) always done to perfection. Never have room for a pudding !! :)

Little bit quiet as out of season. Food and service were fine though.

The staff were very friendly and accommodating, and my food was really delicious (Hunters chicken without the BBQ sauce). Lots of lime in my lime and soda (so many pubs get that ratio wrong!), I was very happy. A lovely place to meet friends. In fact we came back again for a hot drink after our blustery walk on the beach, and we've already agreed to meet here again.

Very very small portions,ordered soup wasn't enough for a child let alone an adult,the half a baguette was a hotdog roll cut in half,very very disappointed, service fantastic, location great, food poor

Really warm welcome. Dog friendly. We had a Sunday roast, which was excellent.

Such a warm and welcoming pub. All the staff are so friendly which creates a wonderful atmosphere. The pub is in a lovely location as well!

Second time we've been here in the last couple of years. Dog loves it because of the attention she gets - of course she'll now expect a steamed chicken breast every time we go there. Food good. Value good. Definitely a place we'll go whenever in the area.

Lovely food, really friendly staff and great service.

Good value for money! Friendly staff and fab dog friendly area

There were 12 of us celebrating me and my husbands 40th Wedding Anniversary. We were given a warm welcome, the staff were helpful and friendly, the food was good quality with very generous portions and we all enjoyed our time there.

It’s always top food, great value for money and the staff are very friendly and attentive

Food was lovely. Staff friendly and polite. The Watermill is a very welcoming pub.Will be coming back soon!

I and family love the watermill when we come back to wales we always go here. It never fails to make us feel welcome and have a nice atmosphere. The food is great and overall amazing. I really recommend this place.

We had a really good time, we stayed in a van, it was quiet and calm and safe, we had good food and good service, one of the bar staff forgot our drinks but they were really nice about it so it didn't matter. We had a really good time

Good service. Food great (Sunday roast)

The best thing about our visit is that we can bring our dog especially as it’s so close to the beach you can tie it in to a day trip. In fact the right part of the restaurant was all dog owners and they were all well behaved with treats and water for the dogs. The Sunday roast dinner was also beautiful and we can’t wait to come back.

We had the hunters chicken which was quite nice but would have benefitted from a lot more of the barbeque sauce we asked if it would be possible to have some more sauce but we're given a bottle of cold pouring barbeque sauce accompaniment.

Lovely pub in a lovely place. Looks stunning and the staff are fantastic, a really friendly atmosphere and can't do enough. Very down to earth. Menu for food is more chain like and slightly limited. But it has all the normal staple stuff in there with what you would expect. Dogs are allowed in the bar area, so great to stop off for those on their walks. Been there a few times now and definitely go back again.

Called in for a late lunch and the food was excellent. Very nice lady who looked after us. Thanks!

Excellent food and atmosphere and dog friendly. The kids love the little outdoor play area and the staff are always really welcoming.

Very friendly welcoming, Staff very nice, drinks delivered promptly, food was piping hot and of a very good standard, Staff again attentive, couldn’t of asked for more

Excellent food and service today at The Watermill

Stopped by for a birthday lunch with my Wife. The service was friendly and food/drink really good. Will definitely be returning.

Not been for a few years, but stopped for a bite to eat with my wife and we throughly enjoyed. Alas, we don’t go out often with prices having by gone up a lot past few years but the Blue Light discount helped a little. Would recommend the lasagne and also the steak with the light salad accompanying it.

Every time I’m here I always feel welcome. From the moment you walk in the door you’re greeted with a friendly smile. Easy to order a drink with staff working together. Food was amazing as always. Great atmosphere all around. A+

Great service 👏 and food, very happy 😊

Staff really friendly and made you feel welcome. Sunday roast portions were generous and was good value for money. Definitely recommend 👍

Great tasty food. Really nice friendly staff. Great atmosphere. Plenty of parking space.

Friendly staff, lovely food and clean! Great service.

The steak was cooked just how I asked and it was delicious.

Visited on Father’s Day which was very busy so the service was a bit slower than normal but the food was excellent only thing that spoiled it was there was 3 dogs in the restaurant area & one kept barking a lot which was a dog lover don’t mind but the barking was off putting why eating food

Decided to come to the watermill for some lunch on Wednesday and as it was a lovely day we decided to sit outside to eat food, it was okayed by the lovely lady on the bar but got confronted by another member of staff who came across very rude and abrupt about us sitting outside. This interaction made the place feel very unwelcoming and uncomfortable. If it wasn’t for the lovely lady behind the bar making us feel welcome we would have left and gone somewhere else for lunch. Apart from this the food was lovely and I would come here again providing the rude member of staff was to gain more people skills.

This was a very enjoyable visit. Food came out quickly and the steaks were very tasty. I very much recommend the mixed grill. I will be back again

This was a very enjoyable visit. Food came out quickly and the steaks were very tasty. I very much recommend the mixed grill. I will be back again

Delicious food and a fantastic atmosphere! Five stars for food is reserved for Michelin restaurants, but what a tasty pie and mixed grill. Cozy environment and very friendly staff. Highly recommended!!!

Sunday lunches never fail to please, haven't been for a while and didn't recognise many of the staff, however the food was hot delicious and beautifully presented. However, I must say the Watermill looks a little unkempt and seems to have lost its sparkle.

What a beautiful place with all the beautiful surroundings However the customer service was appalling Staff didn't know what was on the menu Table service was absolutely shocking They brought half of our tables lunch We had to chase them for our other members food When approached they were very rude This place we always go to with family And had friends Where the staff was attentive Will not be returning Very disappointed with the experience

Used to be a great (though pricey) place as a kid in the 1990s .now it just seems to lack any character or warmth. Empty place .. had to check to see if a table was available. Seemed to cater to mid to uper class and not really aimed at family anymore. Sunday dinner was quite nice (quote from the wife). Everything else was nothing great sadly. Just seemed vey much like a microwave jobby pub. Shame really seems to have lost any kind of attraction.

A great experience with warm and welcoming staff. Great quality food at an amazing price, would definitely recommend!

The food was fantastic and the staff very accommodating and friendly. A great motor home pub stopover.

We stopped in for lunch (without a booking). Staff were friendly and helpful, only slight comment was that we weren't offered children's menus and had to go back to request one - glad we did as it was excellent. Good selection of food for the kids - our older (8y) one particularly appreciated the 'bigger appetites' section, and it was nice to have a veggie side offered with the kids pasta. Both loved the dessert. All reasonably priced. Adults food was also very good, and again appreciated having a 'light lunch' option - although portions were generous. No long wait for either food or service, despite it being relatively busy for the number of staff on. And everyone was very friendly.

Very good food,lovely stuff,very clean and tidy nice place to go

Poor experience here, I could put up with the very tired facilities if the service had been better. Staff were few and far between, difficult to get served and they were rude and abrupt, this is probably because they were busy and under a bit of pressure so maybe understandable but not great when you are on the other side of it.

Really enjoyed the food and the staff were very friendly, definitely going back there

Nice clean pub friendly staff and delish food.

My boyfriend has a very strict diet due to an intestinal problem and they did not have any problem adapting the food for him. They were incredibly friendly and attentive, and the place is very well maintained.

This pub used to be our regular eating & drinking pub , called here for a drink prior to booking into a b&b, very sad to see it going to the dogs , we sat outside in the sunshine everything looked neglected all the flower pots were bare , there was a planter by the door that had fallen apart with soil pouring into the floor , the huge umbrella in the patio area was full of tears & holes , the staff were lovely & friendly, it's a shame to see it so run down , 2 years ago before we moved to Pembrokeshire it was well kept & cared for so sad to see it now 😕

I found the pub looking scruffy and service was terrible waited 50 mins for food and it wasn't worth it burgers were burnt but pink inside my lasagne was also burnt we didn't complain as we had waited so long but deffo won't return I came to this pub a few years ago it was quite posh then with very good food and menu so sorry to see it like this now shame

Good value honest pub grub with great service from Helen

Great food, fast, efficient and friendly service. Pleasant atmosphere.

Fabulous pub in a stunning location! The food (I had scampi, my other half had the mixed grill) was all cooked to perfection! Lovely atmosphere and the staff were all very nice and welcoming! Highly recommended!

Food was good. Service was excellent. Can't want for more :) Pricing is a little high, but this seems to be the new "normal"; inflation, fuel, and energy prices have had a dramatic impact over the last five years.

Lovely location god historical pub service wasn't great young boy needs a little more training when serving the food, steak was very chewy lots of fat, onion rings cremated looks like they where cooked days before and nasty dry frozen chips as always tho saving grace was the cauliflower bites

Sunday lunch, plenty of everything, everything cooked perfect. Dog friendly, clean and relaxed atmosphere.

As usual the staff were all really friendly, the service was excellent and the food was delicious as usual

Honestly it's a lovely pub in a great setting, but the food was poor, fried, over cooked starters with a bit of rocket on the side and a dip. Cowboy Burgers honestly... Disappointed, small cheap buggers swallowed in a soft untoasted cheap bun, limp lettuce and a small strip of soft bacon.. Chips were good though Burger king do so it so much better and cheaper..

Another great eating experience at The Watermill. Couldn’t fault the food and friendly service. Great pint of Guiness also 😀. Use regularly and would highly recommend

Nice location and friendly service. Alot of the outside seating was rundown needing refurb. Ok for a pint on way back from beach

Great almost hidden gem in the Welsh countryside. A warm and friendly welcome made us feel at ease. A gluten free menu was given to me by a happy waitress and both she and the barman had good knowledge of the menu and able to answer my queries. Prompt service at good prices. Beer battered fish n chips looked great formy partner. Great gluten free apple crumble which was big enough share. Great location and clean. Beer garden needs attention and fixing up, a couple of hours would do it plus some plants that aren't weeds!!

Always good food, great staff & nice atmosphere.

Well situated pub restaurant with ample car parking. Decent walks to the coast and Sand dunes nearby. Varied mid range menu. Food promptly served and to good standard. Good views of visiting bird life (sometimes) from car park and windows. Well appointed outdoor seating. Can get busy.

Lovely find on a drive by, stunning view from the garden loads of parking and a very friendly welcoming

Absolutely splendid experience down at the watermill today! We stumbled across this gem of a place whilst heading towards the beach (only 5 minutes from the pub!). The staff were nothing but accommodating, and the traditional pub food was delicious! The pub backed a lush field, full of horses, stunning when the sun is setting. Would recommend the steak & ale pie with a drink for £12.50 on Mondays!

The Staff were very pleasant, they provided really good friendly service and the food was superb

Hot tasty food and a wonderful dessert. Very welcoming staff and a lovely warm atmosphere. Excellent service from Helen. Great place to stop off for a few drinks and some food.

Excellent customer service with hot tasty food and a wonderful dessert. Very welcoming staff and a lovely warm atmosphere.

Stopped for a Sunday lunch. Staff were all very friendly and pub was clean and tidy. I had the roast beef dinner and wife had the Turkey both meals we cooked to perfection and very good value for money. Noticed they also cater for motorhome stop overs so will definitely be returning.