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3.7

Based on 1.717 opinions finded in 2 websites

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Nº 341 in 469 in The Vale of Glamorgan

Nº 82 of 105 British in The Vale of Glamorgan

CUSTOMERS TALK ABOUT DISHES WITH..ladysteakfishchickensouponionpizzacherrycheeseold

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The food was delicious, had a really good time, and we will definitely eat there again. The toilets we're really clean. The service was amazing,the young lady named Kim, was very polite, friendly, did her job very well. I do think that the service from Kim, is a big factor of myself and my family returning to The Cherry Orchard.

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Cara Lloyd . 2024-09-18

MORE AT Google

From First step until last it was nothing but brilliant! Me and my family entered and were served quickly to a table and service. Which was handy as we have kids. Once ordered we was looked after very well by I believe her name was “Sam” *apologise if that’s incorrect*… the food was absolutely amazing!!! All clean plates, will for sure deffiently be returning with the family! Hats of to the chef, Chefs manager, general manger and the way the place is run! Thank you for a great experience! All the little things you done made a huge difference to our dining experience!

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Tom Goodman . 2024-09-17

MORE AT Google

Really nice place. Clean, well maintained and friendly staff. Food was great, not much of a wait once ordered. Alcohol is a little expensive for a pub. £4.50 for a pint of Carling up to £6.50 for premium brands. I think they lean more into the eating than drinking, but plenty of options for both. I ordered steak, Sirloin, blue... Nice cut, not a bad price considering the prices lately. Would go again and a nice place to treat a family member. I know pints are expensive now, but c'mon, play the game a bit.

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Simply Austin . 2024-09-17

MORE AT Google

Food and staff were excellent. Will visit again

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Gareth Hale . 2024-09-16

MORE AT Google

Had a lovely family meal here the staff were absolutely amazing sam the manager made sure we had everything we needed she was lovely and chatty and that’s what every place needs:) the food was lovely my kids enjoyed their food and had stuff to do there. I 100% recommend this place you won’t regret it!!!

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Chloe as Smith . 2024-09-16

MORE AT Google

Lovely pub warm and welcoming, friendly staff and the food was really nice

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Lynsay Downes . 2024-09-16

MORE AT Google

Upstairs venue with a bar - plenty of space for small gatherings.

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Binky Bounce . 2024-09-14

MORE AT Google

The barmaid behind the bar Alex i thinks its name was is very rude. After waiting for her to serve me after she had been playing with her nails and rubbing her unibrow she then spoke to me with no manners whatsoever. She just gave the impression she didnt want to be here and very fed up!

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james lugs . 2024-09-14

MORE AT Google

Unfortunately they were short staffed so the order took a while. On arrival the food was cold the fries overcooked and very crunchy. We had to go and ask where our drinks were as submitted order 7.50 and still nothing at 8.25. Wouldn't recommend

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Sam gambling . 2024-09-07

MORE AT Google

Had a nice chilled afternoon with some friends. It was relaxing.

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phil ansell . 2024-09-06

MORE AT Google

I met up with 3 friends to enjoy the food, drink and quiz. We all had a great time, the food arrived promptly and was delicious, the drinks were reasonably priced and the quiz was great fun!! Thanks Cherry Orchard, see you in a couple of weeks!

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Martyn Jones . 2024-09-06

MORE AT Google

First time coming was alittle buzzing ordered food but some first choices where not possible, then the bitter was off and had to wait to get replaced. Then it's advertised 2 cocktails £11.00 but tried to say it was from this price but doesn't say 'from, waited nearly 20 mins for them to be served. Meals came out after nearly an hour wait, the sausage and mash with Caramelised red onion was raw chopped onion, the tikka curry was microwaved so much so it the chicken could bounce and take someone's eye out. Whilst waiting for cocktails and food staff stood behind the bar at least 4 of them, chatting together. The pub itself is a nice setting but poor service and food, this was our experience.

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Helen Parry . 2024-08-31

MORE AT Google

You don’t sell any of the coke ranges. I’m not a lover of Pepsi. You are missing out on a lot of customers. I live across the road from the Cherry Orchard along with several of my friends. I would love to have you as my local but I don’t enjoy my vodka with Pepsi. It’s important for me to have a drink that I enjoy and not drink what’s only available. There is a group of us locally that think the same. They don’t use your pub/restaurant for same reasons. Your app is not updated when things go out of stock. I ordered and paid for two desserts using the app, to then be told one of them is out of stock. I was told that I need to pay for my dessert again and be refunded for my first choice, which would take 3 days to be refunded. The app is clearly not working when things go out of stock. I hope this is constructive criticism and not coming across negative. Please, please, bring in the coke ranges, so that I can have you as my local. I’ve noticed that the clubs/pubs/restaurants that do provide both options Pepsi and Coke are always busy and thriving. Some light background music might help with the atmosphere. Hope this helps.

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Heather Velda . 2024-08-30

MORE AT Google

Enjoyed every of my visits here. Will recomennd to anyone for a drink or dinner. Best service!

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Jakub Ganowski . 2024-08-27

MORE AT Google

Was one amazing after party for my son's christening thank u to the staff millie and sam ❤️ 💙 u was so amazing with us all thank u ❤️

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Amanda Rees . 2024-08-25

MORE AT Google

We were here yesterday evening for dinner & drinks for a colleague's retirement/birthday, there were quite a few of us & the staff were amazing, even down to cutting our own brought cake for us. The food was delicious & great that it was all served at the same time. The atmosphere was great & would definitely recommend a visit.

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Mrs_A_Batt . 2024-08-24

MORE AT TripAdvisor

The food was very poorly served. 1 meal out of 6 was served and we had to complain to the management so that the other 5 meals were serve together. The decor makes the premises look like a public toilet with black & white tiles etc. Very poor atmosphere. The only good thing was the free parking.

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Keith Brown . 2024-08-20

MORE AT Google

We had a wake yesterday and this is based on the buffet they provided. Cost is £500 for sausage rolls which were hard, crisps and cheese, ham sandwiches pickled onions and pork pies which tasted happy value. No refilling table we could of got all that for under £30 very disappointed in food.

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Kaz F . 2024-08-17

MORE AT Google

Lovely people and venue. Good menu and choice and prices reasonable too

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E Perkins . 2024-08-15

MORE AT Google

Always a nice pub to visit. Food is always nice there, good atmosphere, pool table, and kids corner

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Tara Kelly . 2024-08-14

MORE AT Google

Dogs are allowed in this place while people are eating? My 8 year old son is scared of dogs , one was allowed in barking we had to leave half our food to leave because he was scared, terrible

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B. H. . 2024-08-10

MORE AT Google

Nice place to meet up for a drink and some food.

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Paula Spry . 2024-08-02

MORE AT Google

Millie was an amazing waitress very polite and nothing was too much hassle! Amazing member of staff. Thankyou Millie x

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Olivia Burns . 2024-07-30

MORE AT Google

Table of 11 quick service wasn't too busy staff were friendly and helpful great experience we will be back also blue light card discount was a bonus thanks again

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Amanda Palmer . 2024-07-27

MORE AT Google

We came today for a Birthday Meal, a group of 7 of us. The food was lovely and came out fresh and hot. The staff were lovely and efficient doing their jobs. Thank you for the great service.

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Sian Griffiths . 2024-07-27

MORE AT Google

We come weekly for this quiz. It’s a great night, hostess is great and gets a really good atmosphere . Fantastic. Night - thank you 🤩

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Robert Hopkins . 2024-07-25

MORE AT Google

Thursday night pub quiz is great, Maddison is a fantastic MC - always a delight! Definitely recommend.

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Sarah Braes . 2024-07-25

MORE AT Google

We come every Thursday for the pub quiz and always have the friendliest interactions with the staff. Madison smashes the quiz every time! We were gutted when she went away to travel so we’re extra happy that she’s back (please don’t let her leave again).

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Beth Rees . 2024-07-25

MORE AT Google

Always had a brilliant time here, food and drink great and the staff are all friendly and have a good sense of humour

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Lance Parker . 2024-07-21

MORE AT Google

I've been here quite few times now and I have really enjoyed food, drinks and atmosphere. Bar staff is really helpful and will help you really professional and quick.

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Kuba G . 2024-07-21

MORE AT TripAdvisor

Overpriced . Do not go there if you want a PUB . Pretending to be a pub and charging extortionate drink prices . Did a review on trip advisor and got an automated piece of rubbish . Crap attitude . NEVER AGAIN .

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Steven Williams . 2024-07-20

MORE AT Google

A great night out!! Went with a group of friends and the vibe was so fun. Wish I’d got the names of the bar staff as they were fabulous. A must visit if you’re in the area 🍻

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Lauren G . 2024-07-19

MORE AT TripAdvisor

Very friendly place, staff welcoming and helpful. Enjoyed our meal and drinks. Had a lovely evening will certainly be popping in when next in the area. Much love xx

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Kate . 2024-07-19

MORE AT TripAdvisor

A very nice pub in a quiet neighborhood. The service is always helpful and the food is very tasty.

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Jakub Ganowksi . 2024-07-19

MORE AT Google

Good clean place, food very good staff very helpful. Good selection of beers.

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Haydn Chatwell . 2024-07-13

MORE AT Google

Ordered soup of the day and garlic mushrooms, leek soup was a bit weak and wasn't hot Bread was dry I sent it back. Staff friendly though, but won't be going back

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Julie O'Brien . 2024-07-11

MORE AT Google

I had the pleasure of being served by a handsome young man with dark hair and glasses. He was very polite, pleasant, and made me feel welcome in the pub. He was well versed in the specials menu, I took his advice and very much enjoyed my juicy burger. It was reasonably priced, and the environment was inviting. Being able to watch the football with my meal was an added bonus.

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Martha . 2024-07-10

MORE AT TripAdvisor

Just taking my brother for out for an hr and a pint

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Barbara Britton . 2024-07-09

MORE AT Google

Very easy to book, staff are great, food is good. We visit quite often and have a great experience every time (or we wouldn't come back). The ability to tip on our debit card would be great as we don't carry cash.

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Richard Parker . 2024-07-08

MORE AT Google

A bit run down. Mens toilets were disgusting but the women's were clean.

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Nicola White . 2024-07-08

MORE AT Google

Hadn t visited here for a while - and was delighted with the food , atmosphere & service . Was served by a lovely young man - Harrison - I think his name was ? Would definitely recommend this place to family & friends . Keep the good work up

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Emma Parkes . 2024-07-07

MORE AT Google

DO NOT GO THERE! Really overpriced drinks . Probably the dearest in Barry . Cardiff prices . Marstons should be ashamed of themselves . Not that impressed with the food that they advertised either . Wish I could give this dump a minus

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Mobile43449577189 . 2024-07-07

MORE AT TripAdvisor

Came for lunch food was lovely and hot, was told the place was under new management can definitely tell loved it will be returning soon

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Chloe smith . 2024-07-06

MORE AT TripAdvisor

Food overcooked, portions are small, staff are rude

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Dan Jones . 2024-07-05

MORE AT Google

Absolutely recommend 100% have not been here in years. Heard few bad reports but since coming here today (3 adults - myself, hubby and dad) will definitely be back. Service was brilliant, food was great and they all worked as a team. The lady behind the bar I got talking to had only taken over last few weeks and it was busy which was great to see. Definitely will go back Paula & Don Nelson

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Paula N . 2024-07-04

MORE AT TripAdvisor

Just found this great place to eat. The waitress taking the order was so cool. I told her my go to was a great burger. She said the burgers were lush. So I had the Cowboy Burger, which was juicy and full of flavour. Th onion rings were nice and crispy. The wife had Hunters chicken. My wife enjoyed her chicken, which was moist and not dry. I was glad I took the waitress at her recommendation and was not disappointed. Think her name was Millie. Great front of house person to have. Proffesional and funny at the same time. Made me and the wife really comfortable. Will come again soon

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Mike Skinner . 2024-07-03

MORE AT Google

Fantastic service & excellent food! Millie who served us was so helpful & friendly & would highly recommend The Chery Orchard!

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Jordan Baker . 2024-07-03

MORE AT Google

Don’t often write reviews but I do have to say what a wonderful member of staff Millie is! She’s a credit to the business! She couldn’t do enough for us and will definitely be back again as she made our visit so much more welcoming!! food spot on 2!!!! Can’t fault anything about my visit!!

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Craig Baker . 2024-07-02

MORE AT Google

visited with family for food for a birthday atmosphere was great the barmaid millie was really chatty and friendly would come again

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Shaun Baines . 2024-07-02

MORE AT Google

Good meal and great service by madison

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Lawrence Schembri . 2024-07-02

MORE AT Google

I visited the other day with friends. Was a wonderful atmosphere and the barmaid millie was very friendly and helpful. The food was also great!

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Jessica Bowen . 2024-07-02

MORE AT Google

was served on a recent trip by Madison what a credit to the pub she is

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scott mitchell . 2024-07-02

MORE AT Google

I was served by Madison recently and her service was outstanding! She couldn’t have helped me and my group any more! She recommended a few of her favourite dishes and they most certainly didn’t disappoint. She made us laugh and made the experience so much more enjoyable. She is an absolute credit to your company!

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Caitlin James . 2024-07-02

MORE AT Google

Visited the other day for a family meal. Was lovely. The food was reasonably priced and tasted really good. I was served by a girl at the bar, I believe she said her name was Madison, and she was very friendly and helped me with my enquiries about my grandma’s meal. I would highly recommend.

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Ashton . 2024-07-02

MORE AT Google

Fantastic Service from Madison who served ne at bar she was extremely helpful and we would happily return to the cherry orchard

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leanne schembri . 2024-07-02

MORE AT Google

Served by the lovely Maddison behind the bar. She was very welcoming with a lovely smile on her face. Her customer service was 10/10. Really glad I popped in.

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Katie Marie Tray . 2024-07-02

MORE AT Google

Came with friends for a few drinks atmosphere was great the girl behind the bar millie was really chatty and friendly would come again

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Callum B . 2024-07-02

MORE AT Google

Came for a few drinks and was served by Madison. She was polite and very welcoming. Would recommend!

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Jensen Williams . 2024-07-02

MORE AT Google

We visited recently for a family meal. Must say the food was lovely and Millie who served us was fantastic, nothing was too much for her. Highly recommend this place

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Emma McDonald . 2024-07-02

MORE AT Google

Lovely family meal with a great atmosphere, Millie who served us was really friendly, 5* service.

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Alex McDonald . 2024-07-02

MORE AT Google

Would definitely recommend the cherry orchard. Thanks millie for quick and friendly service

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John Brown . 2024-07-02

MORE AT Google

Had a brilliant meal, food was fab and the barmaid (think her name was Millie) was really lovely and especially sweet with our daughter! They had a good chat about Taylor Swift!

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Sarah Brown . 2024-07-02

MORE AT Google

We recently visited the Cherry Orchard for a meal and it was an excellent experience! We were served by Millie, who was really attentive and added to the overall experience. The food was delicious and the prices were really reasonable - making it a great value for money! Highly recommended!

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Luke Brown . 2024-07-02

MORE AT Google

Popped in for a quick drink. Was served by a lovely chatty member of staff called Madison. Very bubbly and polite. X

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Helen Woollaston . 2024-07-02

MORE AT Google

Visited recently with family, the barmaid madison was very friendly and bubbly and helpful. Would come again

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millie . 2024-07-02

MORE AT Google

Great place. Amazing food! Definitely going to return!

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Samantha Coster . 2024-06-29

MORE AT Google

The atmosphere of the pub was very welcoming, the staff behind the bar were so engaging with myself and the other customers. The pub is dog friendly, even with a treat jar at the end of the bar for my little lady. Food was enjoyable and served in a timely manner. I’ll definitely be coming back

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Sarah Griffiths . 2024-06-25

MORE AT Google

Twenty-six members of Cornwall MG Owners visited South Wales for our 'Big Wig-End Away' - all dressed in colourful fancy dress wigs! Causing a lot of amusement to the local patrons.

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Robert Lynex . 2024-06-24

MORE AT Google

Windows got mold on them plus toilets was very smelly

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stephen perrett . 2024-06-19

MORE AT Google

Food wasn't that big, Hour waiting even though we booked.

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Darran Fitzgerald . 2024-06-18

MORE AT Google

Clean and tidy pub, staff was very happy to talk and the foog was tasty, I will be coming back, yum yum

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Jason Hawkins . 2024-06-17

MORE AT Google

Zero respect for their neighbours!! They have the bottle bins emptied at 4.30 in the morning the noise is so loud it wakes us all up including small children! Every week this takes place at the same time. This cant be legal surely?? Respect your neighbours and arrange to have your bins emptied at a normal time. Absolute joke

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Craig James . 2024-06-11

MORE AT Google

moved to the barry area in april .excellent food was here with friends . friendly staff looking forward to taking the family

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lizzy j . 2024-06-10

MORE AT TripAdvisor

Nice food sat outside nice garden reasonable pricing for location and amenities

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adam davies . 2024-06-08

MORE AT Google

Sandwiches were stale hotdog buns cut through meaning you had to balance the sausage between two pieces of bread

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David French . 2024-06-01

MORE AT Google

Drinks are pricey, food is great

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Rachel Degaetano . 2024-05-28

MORE AT Google

Reason for visit was my daughters birthday a table of 9, told when we ordered food that there was a wait which we really appreciated, Curtis I believe his was name worked extremely well under pressure, well done! Only disappointing part was the kebab meal as there was hardly any meat in it but it was so busy it wasn’t worth a complaint

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Sarah Langley . 2024-05-19

MORE AT Google

Friday night tea at the cherry orchard. Reasonably priced food & a good choice added with the delicious meal I had. Will definitely come back.

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Leighton Jones . 2024-05-19

MORE AT Google

We had a large family gathering, and the staff were very accommodating. Alex was especially helpful, nothing was too much trouble.

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Nigel Phillips . 2024-05-17

MORE AT Google

Told by the bar staff at little past 10pm on a Friday night that they've closed the tills and no longer want to serve people. No wonder it was deserted if that's the attitude the staff have!

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Calum Harding . 2024-05-10

MORE AT Google

Decent Marstons pub in Barry. The pub has a large car park. Inside is fairly big with lots of TV's showing sport. The food I ordered was fine and reasonably priced. There is a large outdoor eating and drinking space.

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David Gillingham . 2024-05-09

MORE AT Google

Prices are so high it's making everyone stay away, won't be going back.

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Gareth King . 2024-05-08

MORE AT Google

Ordered from lunch menu. Service was extremely slow considering it was a bank holiday weekend. One waiter was rude. Stated couldn’t make the club sandwiches as no baguettes until mentioned it’s bread not baguette and took 3 times to clarify. When food came it was nice but half way through I tasted something odd and pulled out a ball of hair with lint on it. I immediately felt sick. One waiter ignored us so my husband went to the bar. We were given a refund just for my meal but my husband had same meal and also couldn’t eat his anymore. It was overall just disappointing and obviously felt horrified I’d had hair in my food.

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Sophie Hulse . 2024-05-06

MORE AT Google

For every visit we have been to cherry orchard in the last few months we have always found it the same, food is nice I will say however portion size is so small for the price, my 7 year old had a kids meal as he does everywhere we visit but the size I find is not ideal atall. Minus that every time we visit there is only ever 1 person on the bar to take food and drinks orders we always find ourself waiting In a lengthy queue for service I understand this is no fault of the bar servers but there should be other staff available to help, Unfortunately this seems to be every occasion not just a 1 off so now we always associate the place with long queue time and long food delays even when the pub isn't overly busy. This service let's the pub down massively.

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jadeine Mcgee . 2024-05-06

MORE AT Google

A big thankyou to the staff at The Cherry Orchard. Today we took my mum for lunch there. It is the first time in a year she has been able to go out due to illness. The staff were very understanding that we were new to pushing a wheelchair and that we were going to take ages because of her needs. The food was excellent. So good that my mum ate my dessert as well as her own. We will be visiting again soon.

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sally wembridge . 2024-05-06

MORE AT Google

Good food and service reasonable price 👍

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Ian nelson . 2024-05-04

MORE AT Google

Won’t be going there again 🍽️🥂 wonderful service and bar service but the food was cold and bland and only 2 small pieces of chicken which were and chewy and greasy on a kabab and which was nothing like the description on the menu. And £8.25 for a glass of wine 🍷

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Deborah Stark . 2024-05-03

MORE AT Google

We were a family of 3 and dropped in after being caught out later than expected. The service here was absolutely amazing, everyone was so helpful and the food was gorgeous. It was so clean and tidy too from the moment you stepped onto the premises. Things like this really make your experience more enjoyable and we will definitely be coming back and telling family and friends.

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Sophie Davies . 2024-04-27

MORE AT Google

Great Service great food and great atmosphere

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Emma Bale . 2024-04-20

MORE AT Google

I took my family there for lunch yesterday .My friend and me had the hunters chicken ,the chicken was the size of a sparrow no bacon or cheese on top .Very disappointing will never go there again.

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Christine Jones . 2024-04-20

MORE AT Google

Food always lovely and staff are great

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Sara Bridge . 2024-04-19

MORE AT Google

Just a spur of a moment visit here for some food me and my husband we had a Gammon and burger both came nice and hot really nice well cooked chips, the pub was fairly quiet but staff were lovely and attentive will be back

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Dee Walklett . 2024-04-16

MORE AT Google

Amazing food great atmosphere the staff are very friendly and welcoming will 100% be back for another visit

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Mr LHowells . 2024-04-16

MORE AT Google

Came back recently after a bad experience with the previous manager. Heard there's a new boss lady and fair play she's brilliant! The building is cleaner, service is sharper and the atmosphere just feels better. Great to see positive change happening to this lovely pub, I'll definitely be back soon.

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Simon Caddy . 2024-04-16

MORE AT Google

Popped in for a pint after shopping at 5.45pm on 16th April. The bar was busy with funeral guests so I waited patiently. When it was my turn 2 regulars arrived separately at the bar(the lady new what they were drinking before they asked) and in turn both got served before me. I left the pub and will never return. Its not just a pint the pub have lost as we used to use the pub for family meals. Well that won't be happening again.

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maccakent2018 . 2024-04-16

MORE AT TripAdvisor

Excellent mixed grill. Cooked well and served quickly. Nice menu but lacked some variety compered to similar pubs. Would definitely go again Recommended.

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John Denton . 2024-04-15

MORE AT Google

Myself and my partner visited the pub this weekend for a few drinks and some food. We were politely greeted and the service overall was brilliant and extremely welcoming! The food was great too, we will definitely be back soon.

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Holly Brown . 2024-04-15

MORE AT Google

Food is generally good, staff are friendly

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David “ANGLING AMBITION” Llewellyn . 2024-04-12

MORE AT Google

Went here the other day and was well impressed with service from bar staff especially Daniel made sure service was good this place will be having a second visit thank you for a wonderful evening

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Vince Thomas . 2024-04-08

MORE AT Google

We came in with friends and their 9 year old daughter. We are locals and would like this pub to improve so we can enjoy visiting again! Our meal was extremely disappointing: My chicken burger was dry with no salad despite the menu saying iceberg lettuce, and no burger sauce. When the meal was sent back my sweet potato fries went cold and not warmed up. It came back out with some mixed salad on (still not what was advertised) The pizza had a small hair on, a member staff came back with the same pizza and told us the chef said it wasn’t a hair it was cheese! We pointed it out and they made a fresh one. Halloumi fries had no piri dip and when we pointed that out they came with a jug of salsa. The two cowboy burgers had no lettuce on and a tiny bit of bacon and no burger sauce I would like to praise and thank Maz who provided wonderful customer service throughout our visit and couldn’t do enough to make things better. She was extremely apologetic and spent time chatting to our friend’s daughter whose pizza had to be remade offering a free desert and brought her a free lemonade. Maz is always polite and friendly, a credit to your staff! We asked for her name so we could let you know. I would like to say that the decor is the pub is getting really tatty, there is a big hole in the wall by the pool table. A panel under the urial's is missing, the window ledges have chewing gum stuck to them and covered in thick mould. I’m sorry I’ve felt the need to complain but we’ve always liked it here, it’s very handy for us and it’s a shame to see it going downhill.

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Sarah Caswell . 2024-03-24

MORE AT Google

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British
outdoor_seating_183289takeaway_183289delivery_183289

I keep giving this place a second chance, but the disappointment continues. Nothing wrong with the food, in fact its usually very good, but service is poor. The 'kids' serving try their best, are polite and courteous enough, but the current crew do seem out of their depth. My main issue is the time it takes from placing your order to actually receiving your meal. On my last visit there were three serving front of house and two behind the fryer, who appeared to be having a jolly old time. It took 20 minutes to get my of double pie and chips and I just wonder exactly how difficult can that be? There were only 3 other cusomers in the shop, we weren't waiting for a fresh batch of chips. My order was taken reasonably quickly, as was payment, so I suppose once you've paid, you either have to patiently wait and set frustration aside, or ask for your money back. On another note I can't recall another chippy where you pay before your food is actually prepared. Perhaps people have ordered in the past, got fed up and left without their food. Maybe that's where up front payment comes from? I thought chip shops were classed as fast food outlets, well not in Cowbridge. So come on Cowbridge Fish Bar, just how long can it take 5 people (with only 3 customers in the shop), to serve up two portions of pie and chips? Whilst waiting, another customer ordered a tray of chips and gravy about 10 minutes before I left. Not sure exactly how long that transaction took to complete, but he was still there when I eventually left. The 'system' seems to be set up strictly to benefit the owner and to the detriment of customers. Or is it just that priority is given to online orders? If that's the case perhaps customers could refer to a numerical queuing system just like phoning your docter. By the way online orders were picked during my 20 minute stint. Its such a shame because the quality of food has a lot going for it. I'll try againg soon and report any changes or otherwise! Spud Basher.