Chopstix Chinese Takeaway in Basingstoke and Deane

An hour late and honestly awful food. Flavourless and runny and the egg fried rice was the saddest I've ever seen. The rice was clearly microwavable as there were still hard bits in it and there was barely any egg at all! The prawn toast had never seen a prawn in it's existence, it was basically fried bread with sesame seeds and the oil was clearly old. Would not recommend. Response to owner post: Well aware of which one you are, I made sure to post my review on the correct one. My partner ordered the food hence you won't find my name on your orders.

We had the mongolian crispy lamb and for £13.50 had a few pieces of bone in it and some grissle. Put wife off. Chips more on the overdone side and meal cold despite not much travel time. Been using for a while but quality has been getting worse

Very happy with order staff was very helpful as well

Fantastic food as always delivered hot and on time.

King prawn and mix vegetables I can say was only onion 😅 but rest absolutely delicious 😋

Ordered Chicken Chow Mein, no salt at all and extremely bad taste with too much of sauce and oil. Also, it doesn't looks like chicken but some cheap alternative meat like Pork, called and complained it to the lady owner but she was very rude and asked better to try ordering from any other takeaway restaurant next time, such a pathetic customer service from a irresponsible owner, entire parcel went to the bin finally which is the best place it deserves. Even if you ordered there by mistake, please check the meat they use before you eat. I have read from the previous reviews that a lot of people in Basingstoke end up hospitalized due to food poisoning & vomiting after eating the food from here. Please avoid this pathetic Chinese takeaway at all cost.

Really lovely food and service, great taste! Only disappointment was I ordered duck and plum and had duck and pineapple delivered. Not what I was looking for but still tasty.

Always look forward to Fridays as it’s takeaway night and chopsticks is the best…

The food 🥘 🍱 is Good 😊 and the service was really Great 👍 and excellent especially Girlie Good 👍 the crew is very good and very accommodating 👌please come and try #Chopstix 😇❤️👌

Will definitely order again, great food

Contracted food poisoning. A severe and rare type. Don't recommend. Hospitalised.

Late, cold, very bland this time. Two box meals sauce leaked over the sides so everything sticky. Chicken on skewers undercooked.

Delicious food as always delivered hot and on time.

Was quite surprised, the food seems more homemade then you would usually get from other Chinese restaurants, first time here will be trying again. Thank you

Great service from Girlie & Sid today, food was great too 👍🏻

Excellent service as ever. Highly recommended.

Food undercooked and arrived late. Doesn’t look like Chinese food!

Excellent food, really enjoyed the meal, would definitely recommend

The quality is erratic it’s ok but not the best

Cheap and good quality, the boss is hospitable and kind😊

Food was well cooked arrived hot and tasted delicious 👍

Always very good. An update on my last review, about the fortune cookie. It was delivered completely flat & had no fortune in it. Chopstixs completely redeemed themselves. Our next order had 2 fortune cookies in, thank you. This also means they do read their feedback/reviews, well done Chopstixs, love your food

Ordered a fortune cookie. It was completely flat & squashed. & to top that off there wasn’t even a fortune in it

Arrived steaming hot which was lovely. Salt and pepper chips were great, chow mein bland, quality of the chicken quite poor, satay sauce very gloopy, schezwan sauce was nice, prawn toast very greasy with not much prawn. Bit mixed but we would order some of the dishes again.

Estimate delivery time before placing the order 15-30mins after the order this shot up to 30-70mins and delivered after 75mins. Be honest about delivery times upfront please.

Sweet and sour pork was gon off

Great salt and chilli ribs and dumplings!

I am still waiting on my refund, please let me know when it'll be back in my account

The delivery driver was cracking. Pay him more. Food was good two.

The best Chinese in my area, fully recommend.

Fantastic food as always delivered hot and on time.

Lovely food driver friendly & polite will use again

Had hit and miss with this place recently. Good that the driver called for final directions but the contents of the bag was mixed up and there was fish that had leaked out and my wife has an allergy, and now not feeling well at all, Plus the chicken balls were pink on the inside and very stodgy…. A nice meal ruined… will probably look elsewhere for my next Chinese.

food was still hot and courier lady was lovely 🙂

Didn’t give half my order, the food that was given tasted gone off and disgusting we’ve had to threw it away. It was absolutely awful.

very rude driver. was swearing at me because is not his job to open a closed gate. had to walk 300 yards to collect it from him so we could swear at me. not recommended

Delivery people, super super nice , dim sum , I’m still sweating, perhaps a happy medium, I’ll try the rest once my mouth has been extinguished 🥵🥵

Food was OK. Crispy beef not crispy . Crispy duck again not crispy

food was tasty and served hot speedy delivery time as well 😋

Fantastic food as always delivered hot and on time.

Ordered a chow mein via Deliveroo. Was so spicy my lips went numb. Tiny portions. Watery sauce. Would not recommend.

very quick delivery! lovely hot food

Honestly the best Chinese I've ever had

Decent sized portions. A good range to choose from. Friendly staff. Lunch for four cost £32. Great value

possibly the worst Chinese I've ever had.

Fantastic food, fast delivery, well happy with our first order from Chopstix.

food was delicious, as well as reasonably priced; will definitely be coming back! credits to isaac who served me, a very polite young man- brilliant service :)

Fantastic food as always delivered hot and on time.

Amazing food, nice portions, proper Chinese!!! Thank you very much!!

Come in today with my family and was meet with a gay called Spencer he was very polite and passionate and helped me through my order as it got very complicated, was one of my best experiences ever.

Delicious food served by friendly staff. Shoutout to Sylvia who served me today (she was very helpful and polite).

My husband said it’s the best Chinese he has had in Basingstoke in years. The food was all delicious. Although the delivery charge seems a lot the quality of the food made up for it. This will be our new go to Chinese in the future

Food was proper spicy 🤌👍👍 All gone! Thank you chef! Well done young man. Really good to see young people working there, no foreigners, jobs are given to British kids, Thank you chopstix!

Food was great. Erica showed great customer service. Very nice ambiance. Will visit again

Food was hot upon arrival. Food wasn't bad. But for me there was luck of any flavour in my beef udon noodles.

Fantastic food as always delivered hot and on time.

The worst Chinese we have ever had. Extremely poor food quality and over priced. Wish we had gone elsewhere so disappointing. Avoid.

I want to give a shoutout to Tanya at Chopstix for delivering exceptional service during my recent visit. Tanya's friendly attitude and menu knowledge made my dining experience memorable. Her dedication to customer satisfaction is truly commendable. Thanks, Tanya, for making my time at Chopstix enjoyable!

Food is good and the staff are friendly. Mia was brilliant she was helpful, patient and had a smile on her face the entire time.

First time we have hot food from JustEat for a long time and it tasted amazing

Jess was 5 stars!!! at Basingstoke Branch was extremely patient with our big order. Very polite and friendly. ⭐️⭐️⭐️⭐️⭐️

Tanya at basingstoke chopstix was really friendly

Had to wait about 15 mins , because no noodles ready. Then, found they had run out of sweet and sour chicken, so had to choose alternative main. Server dumped the mains at the sides/ serving area & after that we were totally ignored. For some reason, they served later customers ahead of us & several takeaway (just eat type) customers. Occasionally, the young lady serving sides & drinks picked up our boxes & then puts them down again & seemed to deliberately avoid eye contact, to avoid serving us. Maybe some inter staff demarcation dispute?! Anyway food was obviously now cold & ,calling out ouldn't get response from anyone so left. Nobody attempted to stop us. UNBELIEVABLE !!!!! Went there last week (for first time). Again, did not have the side my wife wanted (spring rolls) & just proceeded to check out my order without letting me order a side (what is wrong with these people?). Would also point out that, on that first occasion, drinks were at least 59% ice. A lot of staff working very fast failing to serve a relatively small number of customers. Maybe they will get better over time but, until they can sort themselves out, twice was enough for us.

i was very impressed, especially by the team leader katie who was brilliant and friendly, keep it up girl you will go far!!

Food was supposed to be delivered by 8:05. App said it had been delivered. When called just kept saying driver on his way but with no time or information. Then got a message saying new delivery time was 45 minutes later. If they were busy as they suggested add more time on the delivery time originally. Terrible service

Service by Tanya was great. Food was lovely and very reasonably priced. We will be back !

Not happy with the delivery time as set a specific time for delivery I ordered at 1730 and had delivery at 1950. Not very impressed

Whilst the staff were polite and doing the best they could, I did feel for those cooking as the kitchen layout doesn’t lend itself to helping the cooks having to keep walking behind those serving for ingredients! This made the service much slower than it really should be with such a small menu. The food really did feel like something you’d get at a motorway service station, heavy, and stodgy and very small portions. Won’t be heading back anytime soon.

Yummy food at a reasonable price. I'm glad a chopstix has opened in Basingstoke- I've not had it since I was a student at Cardiff University! My daughter enjoyed the caramel chicken with egg fried rice with some mini chicken balls too.

Food wasn’t as good as previous orders from the same place.

App indicated food was delivered on time yet it only got to ours at 19:07, when it was due, and the app stated 18:55 at the latest. How did the status get change before we got it?

Really tasty, hot food. Choice of toppings and sides. Very friendly staff. I ordered noodles, barbecue chicken. Very reasonable price

Awful food to be honest. Not even tasty.

Only one vegan options and limited vegetarian choose

Food was ok slightly cold but that was expected coming from Basingstoke, I would order again

So delicious 😋 Hot food and everything smells and teste divine!! Thank you so much 😊

Nice food, very friendly staff!!! It’s nice to have something new and different for a change! Food was tasty and affordable!

Great food for a great night in!!

What a great find! The best Chinese meal we have had for a long time! The food was piping hot on delivery and truly delicious. Depth of flavour, perfectly cooked… thoroughly recommended 😁 we will be back for more, thank you!

Delicious food as always delivered hot and on time.

Food delivered quickly, half an hour on NYE very impressive. Food hot and overall tasty. Only small negatives prawn toast small compared to other Chinese restaurants and quite expensive even for vegetarian dishes.

Delicious food and good portions

The Chicken was horrible tasted like its was made lást week . I ordered a Chicken wings and got Chicken legs not happy

£56 for two mains, two rice and mixed starter and not very good

Best salt pepper and chilli ribs around! Also beef in black pepper sauce is excellent!

Food was cold and not very appetising. Wouldn’t recommend at all

Fantastic food as always delivered hot and on time.

The driver was lost even tho I’ve put my number on the ticket note and no one called me. I’ve waited 45 min for my order

Food was disgusting, dry, overcooked and flavourless

I was watching the delivery time so I could take medication but the app didn’t change then it suddenly arrived. I ordered extra hot noodles and veg spring rolls. Paid extra for it. But it arrived and all that was different was dried chilli flakes. Shame but everything else was good

Food was ok. Shame we didn’t receive the prawn crackers we ordered!!

I love this place it’s the best food

Best Chinese around for delivery or takeaway the food is always hot and very tasty. Delivery is expensive and so are some of the dishes. Order early as delivery is a fair wait but trust me it is so worth it. I won’t go anywhere else. 😌

Delicious food as always delivered hot and on time.

Best chinese takeaway in town, and I try many. Good job Chopstix ;o)

Foods been really great in the past, Singapore noodles this time tasted exactly the same as chow mein, not spicy. Beef in oyster sauce was chewy and not great. Other dishes were good. Would still order again because food has been better quality in the past.

Delicious food as always delivered hot and on time.

Excellent food and fast delivery. Couldn't ask for more. The sweet and sour pork was sublime.

Food was OK nothing special unlikely to order from them again anytime soon, expensive delivery.

Sadly one of the food cartons wasn’t cooked, noodles was still dry 🥺 and wasn’t checked and over all For £55 pounds won’t be order from them again