Chocoberry in Leicester

Just spent over 45 minutes THREE times calling to give allergy details for an order. Each time they answer then hang up immediately. Heard they do this to multiple callers. Disgusting. AVOID

Recently ordered the San Sebastian cheesecake, I was really looking forward to enjoying it. Unfortunately, it was a major letdown. When I poured the chocolate over the cheesecake, instead of getting a smooth, indulgent drizzle, the chocolate hardened almost instantly into a solid layer, turning into one big lump. It didn’t drip down or coat the cheesecake the way it should. For a dessert parlour, I would expect you to use proper liquid milk chocolate that enhances the experience, not this hardening chocolate that completely ruins the dessert. It was so disappointing. Please reconsider the chocolate you use, especially for delivery orders, as this just doesn’t work.

This place is a dessert DREAM! 🤩 I went specifically for their sweet treats and was absolutely blown away. Not only were the desserts themselves incredible, but the service was top-notch and you could tell they use the freshest ingredients. This is my new go-to spot!🤤

We ordered for 20 pounds and generally we order every week twice and when we call to place order we told that girl please put a little bit more chocolate, because we feel brownie is dry so we always say to put a little bit extra chocolae, but the member or staff directly told me we can’t do that everytime, or will charge 1 pound for that. So that was very rude behaviour of the staff member

Bought a pistachio kunafah dream cake at 10:30pm and when I tried it the kunafa was not crunchy and it tasted almost stale. I am very disappointed with this purchase because I bought the same thing on November 10 and it tasted amazing, plus it cost £8 back in November now they’ve made it £10 and it doesn’t even taste good. When I went another time it had coffee flavour which isn’t what the description says. I’m so upset, I just wanted to satiate my late night craving but it was honestly so hard to eat because the kunafah was missing the crunch and crispiness!!

Was served by most amazing staff called Sarah was extremely kind and helpful 10/10 customer service

This is a lovely place with a relaxing atmosphere would recommend it with nice kharak tea

Tuve una experiencia muy decepcionante con Chocoberry en London Road, Leicester. Primero, se equivocaron en mi pedido, así que tuve que volver a la tienda para conseguir un reemplazo. Esto implicó un viaje de 30 minutos por trayecto y me costó £ 28 en tarifas de taxi. A pesar de las molestias, esperaba que el reemplazo valiera la pena, pero cuando llegué a casa, encontré que los postres estaban quemados. Cuando llamé para informarles sobre el problema, me sorprendió su falta de servicio al cliente. Me dijeron que no podían hacer nada, lo cual es inaceptable dados los repetidos errores de su parte. Esta experiencia fue frustrante, costosa y una completa pérdida de tiempo. No volveré a pedirles y aconsejaría a otros que eviten este lugar a menos que mejoren seriamente su servicio y control de calidad.

He estado aquí un par de veces ahora, la torta de leche de pistacho es divina, también lo es el Ferrero Milkshake, y el batido de Kinder Bueno , también pidió bocados de gofres pero estaba ligeramente decepcionado con ellos, pedimos con leche chocolate y fresas pero apenas se veían fresas en la caja y demasiado chocolate por lo que los gofres estaban empapados.

Kanafeh didn’t taste anything like it should.waiting was crazy as the tiny shop was full of collection riders.

La comida es preciosa, mejor de lo que suena también y se parece exactamente a las fotos del menú. Fuimos con amigos y ninguno de nosotros tenía nada de qué quejarse. Me encantó la comida! Precioso por dentro y la comida coincide con el ambiente!

Delivery time not acceptable as the restaurant is literally a 5 minute walk away from me. Restaurant should have prioritised my order.

Would give 0 stars if I could. Delivery never arrived (after waiting for 2 hours) and then the restaurant hung up my call asking for a delivery update. They then didn’t pick up numerous follow up calls.

Food is extremely delicious!! Can go over and over again

Food arrived two hours after order, submitted partial refund request through Justeat app, they responded 'no refund, enjoy your food'. It's either a sarcastic or entitled response. Sorry Choccoberry, I did not enjoy my food. Email sent to JustEat for refund. See other reviews, do not recomend unless you are happy to wait hours for your order to arrive cold.

There is was an amazing experience in chocoberry. The food was very tasty And i am happy with the costumer service delivered by ZAHRA☺️

If you're looking to grab a quick takeaway without a long wait, this is a great place. Their faloodas are amazing, and the staff was friendly, ensuring my order was ready on time. They also gave me some excellent food recommendations. The Chocoberry Special Kunafa is a must-try!

La baya de chocolate en el camino de Londres Leicester se ve encantador, pero muchos de los asientos son sucios y sucios. Las mesas están demasiado juntas (incómodamente) y el servicio es horrible. La cena que recibimos fue genial, pero en general no vale la pena ir de nuevo.

delicious food and great staff, maithili and athiya were wonderful would definitely recommend

Chocoberry is really nice. Minnu stood out with her high quality and speedy service. Great staff! Great food! Minnu saved me from great depression.

delivered slightly later than the time given but loved the waffles . will have again in the future

Maithili was great and so was the food

Food is superb ❤️. Nice services

I ordered waffle bites from Chocoberry’s Evington branch, and I was really let down. The waffle bites were cold, and when I told them they just microwaved them, which made the strawberries soggy. I wouldn't recommend this place because the waffle just tasted like cold bread with chocolate and toppings.

Dessert is decent but would expect everything I ordered when it was delivered

Thank you for the great service and lovely presentation special thanks for Minnu

We were served by mooni. Nice girl with a smiley face. Good service

I visit to chocoberry and i like the food and i like the coffe which was maid by cerin,it was good experionce thank you so much cerin for coffe

The recent changes implemented have resulted in a significant transformation, marking a notable improvement in various aspects. The quality of food, the level of service, and the overall ambience have all undergone substantial enhancements. It is crucial to maintain this trajectory of progress and continue striving for excellence.

The food was really nice and the staff were very helpful

I recently tried the chocoberry cake, and it was an absolute treat. The cake was perfectly balanced with a rich chocolatey and fresh juicy barriers. But what made the experience even better was the service. Minnu was so friendly and welcoming when taking my orders.She took the time to ask about my preferences and even suggested a few pairing options, I really appreciated. Thank you for making my visit so enjoyable.

Great time here! Had yummy dessert with excellent service. Would recommend to anyone in Leicester!

As a uber delivery rider, working with the team at Chocoberry evington road has been a great experience. The staff is always organized and efficient, ensuring that orders are ready on time and well-packaged for safe delivery. They treat delivery riders with respect and maintain clear communication, which makes my job so much easier. The team’s professionalism and friendliness create a positive atmosphere every time I pick up an order. It’s refreshing to see a place that values not just their customers but their delivery partners as well. Big thumbs up to the Chocoberry staff!

Delicious deserts, good portion size but pricey, customer service brilliant despite how busy they are. Special Thanks to Suraksha, Parminder & Tarun and team 👌👌

Never ordered from here before so I didn't know if it'd be good but it was so yummy, I got a waffle and it was sooo soft and fluffy 10/10

Kids love this place . Definitely recommend kanafehs and special thanks to staff nice recommendations.

Superfast services . Special thanks to two girls who are working in front . Kulfi falooda defined recommend.

Food is heaven ❤️ services excellent . Defineiely recommended again

Packed me the wrong order. It literally says my order on the bill stapled to the bag so don't know how it could go so wrong.

Amazing milkshake - kinder beuno 👌

Queríamos probar algo nuevo. Caminamos por London Road y nos encontramos con gente comiendo comida y no solo d. Así que vinimos a revisar el menú. Recibimos un servicio rápido y nos sentamos de inmediato. Tomamos un tiempo para decidir qué tener. No había apreciado que la comida tiene una inclinación asiática. Los rollos de primavera eran de estilo desi en oposición al estilo chino. Elijo el plato de pollo a la parrilla mediterránea y mi marido eligió el plato de hamburguesa de pollo. El mío era un poco picante para mí. No puedo manejar comida picante como una vez pude. Disfruté de mi comida. El tamaño de la porción estaba bien para los dos. Tal vez no para los más jóvenes con apetitos más grandes. Los postres no se veían muy bien, así que les dimos una falta. ¿Quién quiere pastel de queso frío en una noche de otoño. Vimos a la gente comer hamburguesas. Me pregunto si son tan bonitas como las hamburguesas de The Barn. PS para aquellos que se quejan de la falta de agua del grifo. ¿No te diste cuenta de que no dan cristalería con bebidas de ningún tipo? Bebía directamente de la botella o la lata.

Order waa delivered two hours from the time we ordered. Food was cold. Very disappointed with the service

Desserts was nice but was late

There was no straw to drink the shake i ordered

Focusing too much on packaging and not what’s in it. The waffle bites weren’t up to scratch. I’ve been grabbing the same thing for almost 5 years -_- . Half Strawberry, Half bananas, half white chocolate and half milk chocolate. It used to be worth the money but now it is less fruit and less chocolate sauce. Price is going 🆙 Quality is coming⬇️ we came from £4.00 all the way to £7.00 🥲

Their Milk cakes are always the best

The whipped cream was half empty and all over the other boxes. Waffle bites were cold . Not the best Chocoberry, not sure wether to order here again such a pity

Went for dessert in the evening had some momos as well their Kanafeh are delicious and staff was really generous.

There didn’t offer normal tap water to customers They didn’t allow costumer to use washrooms in emergency . This is soo bad service .

Cleaner than most dessert shops! Would definitely go again!

The desserts are excellent and very tasty. The waffle comes in many varieties to suit your preferences. The snow white and the strawberry dreams are our favourite. They use good quality fruits on the waffle with a healthy amount of chocolate sauce drizzled on it. The service is quick, and the serving staff are well mannered. At rush time, you may find it hard to find parking. The prices are reasonable.

Waited 25 mins and staff unhelpful. Deserts clearly taken from freezer and unable to eat as icecream too hard. Disapointing as we were looking forward to trying the deserts. £24 for poor food and service

Food was melted and item was missing

Order some waffles bites and waffle with strawberries banana nutella. The food was made an hour before being delivered Food arrived stone cold.

The desserts were amazing as always but the service and attitude of the lady taking the orders needs to be fixed. She rude and arrogant.

Came here after Istanbul as the group fancied something sweet. Absolutely delicious deserts and great choices. Highly recommended.

Ordered a tutti fruity Sundae and it was not very good full of banana and a few strawberry's, nit very nice

Recently ordered on deliveroo order arrived stone cold and burnt like a brick probably ordered the waffle bites 50x this year alone but lately quality has dropped this particular order was brick hard and burnt tasted like charcoal

Thank you for the surface for the afternoon tea group today from values today your surface was a great day thank you we love your place

Amazing as usual. Go to place. Thanks to everyone

Spot on with everything Food quality , Presentation, Customer Service, variety of food. Love everything in there.

I asked for tap water to go with my food and coffee and was refused. I was stunned and it took confirmation from other waitresses before I had to reluctantly believe that they would not give me tap water. Unfortunately I think it is only possible to challenge this legally under the licensing laws and they don’t sell alcohol but what sort of organisation refuses water to anyone let alone a paying customer. I was also struck by the fact that the waitresses who were otherwise courteous and efficient and apologetic did not feel able to use their discretion to give the older lady making a fuss a glass of water to least shut her up if nothing else. This is never a good sign in commercial service industries and certainly made me wonder about Chocoberry as employers.

The ice cream on the faludo looked like it was melted and re frozen. I have an immense headache and feeling sick. You guys need to attend a food safety course It’s not acceptable

Review purley related to the service. Came for brunch at 5pm, place was fairly empty with no more than 4-5 tables in use. The cafe had 4-5 staff present yet they took 1 hour to bring out 2x big breakfast and 2x drinks. Sort it out or won't be coming again.

just now I bought ice cream from the Evington road branch first of all the lady who took the order she was roude not answering the menu properly she make us felt as she is doing a favour on me by serving the order and the taste is worst I will not recommend any one of my friends and family this place again

waited over an hour for my order and it wasn’t even delivered

their shakes and waffle bites are so damnnn delicious 🤤🤤🤤🤤🤤🤤🤤

Chocoberry? They need to rebrand to chocohairy because what in the world 🤢

The cheesecake has so much butter In it. It’s unbelievable. You can just taste a lump of butter. You need to fix that. Call it butter cake. Honestly I want the owner to call me and try it with me. What a waste of butter.

Please don’t on Uber eats with these guys absolute con artists. The cake we order was a tiny portion and the milkshake hardly tasted of anything but milk. When we complained the person that answered the phone said sorry nothing we can do and put the phone down. absolutely disgusting service

Worst experience yesterday. Staff got my friends order wrong forgot to put beans on his order which comes with the order. Eggs had shells in them and when he told staff the lady barely understood anything brought someone else over and they changed it to a different meal. I didn’t get my hot drink until I had finished eating ( asked for it minimum 5 times ) Then when we tried paying tried charging me for the wrong items which I had to tell him. Used to be good but the staff that was working yesterday was terrible and dopey.

We were served by one of the wonderful staff with the name of Stefi and the London Road branch. Very kind and polite, was actively checking on my friend and I to make sure that we were happy with our meals We ordered the Full English, Lotus Biscoff French Toast and the Nutella French Toast and the White Kinder Bueno Milkshake, the food was hands down amazing, especially the french toast and i hate french toast, the mushrooms were also very well seasoned, i used to love mushrooms as a kid but i no longer do, chocoberry helped me rekindle my love for them. The milkshake was good, however, when it got to the bottom you could taste the bits of chocolate which did throw me off and i didn’t really like the taste of the sausage but my friend did.

Tried the Oreo milkshake and strawberry mojito did not taste nice at all although the staff was nice enough to change the milkshake none of it met my expectations of a desert shop

the wrong items were sent not happy

Got a lotus milkshake, strawberry dream waffle and tiramisu delivered for a birthday treat. All delicious and fast delivery. Have ordered from Chocoberry before and always had consistently great quality! My personal go to is the strawberry chocolate waffle everytime, not found another dessert place that does anything similar or as good standard . Great job Chocoberry! ☺️☺️

Messed my order up via Deliveroo..burnt cookie dough.

I didn’t receive my delivery so upset

Expensive for hot drinks compared to chaiwala next door. Quality is good

The service of Chocoberry is very best, staff is also cooperative.All the deserts are too much tasty.

Very good service and the waffle bite was very delicious and the service was very quick

The atmosphere of this cafe for eating is very peaceful. Last time I ordered Kinder Buneno white milkshake and waffle bites, the taste of both items are amazing.Next time i will again visit try other sweets items because chocoberry have alot of sweets dishes.

Very well presented desserts. Large menu to cater a wide variety of desires. Great taste. Well priced too. Quick service. Ordered for take-away.At the moment but looking forward to an opportunity to eat in as the place looked quite nice when I went in to collect my order.

All the chocoberry deserts are heavenly…!!! I strongly recommend one to must try the different types of Kanafeh, Milk cakes, Cheese cakes, Waffles & waffle bites with your favourite melted chocolate. Also Crepe, Cookie dough & Choco puffs. Drinks like Mojitos, Falooda, Premium & Luxury shakes and many more….. Place to fulfil midnight cravings till 2 AM

I recently had the pleasure of visiting Chocoberry Evington road, and it was an experience that went far beyond my sweetest dreams! From the moment I walked in, the aromatic bliss of fresh desserts enveloped me, promising an unforgettable indulgence.The interior of the shop is cozy and inviting, with a charming decor that immediately sets a warm, welcoming atmosphere. The display of desserts is nothing short of a feast for the eyes, with each piece looking like a work of art. It's evident that a lot of care and passion goes into the creation of these sweet masterpieces.I decided to try their milkshakes and waffle bites, and it was a decision I didn't regret. The balance of flavors was impeccable, with just the right amount of sweetness that didn't overpower the delicate nuances of the ingredients. Must try#friendly staff#best service#very punctual#extreme hygiene # tasty desserts# peaceful environment# fresh cakes#5star deserving❤️🤘👍

I visit chocoberry regularly, I always like the quality of food. I some times order food after 1:30 in the night, no matter what time i go, staff cordially invites me and provides the best they can. Never disappointed. 5 🌟 🤩 ⭐️

Best place to enjoy good food, staff are so punctual and friendly and shows alot of respect to the customers. Hygiene is well maintained, beautiful and peaceful place. Tasty food and very kind staff. Food ordered was served fresh and hot in less than 10minutes

If I could give a minus score I would. Shocking service from the man at the till. The milkshake was barely drinkable as it was too thick wouldn’t even come up the straw. Gave us 1 tissue for 6 people and 1 fork. Waffle bites were awful we asked for Nutella and its milk chocolate not Nutella. Brownie delight milkshake was recommended and tasted extremely poor like a Asda brownie

All ice creams/sundae’s had tuned into milkshake by the time our delivery had arrived. ‘Out for delivery’ notification received at 8 pm, food did not arrive until 8:40 pm, it’s usually a 10 minutes journey and there was no reports of traffic. Emailed the firm over 1 week ago and they Norfolk

Great desserts for dessert lovers 😋

The deserts here are lovely especially the kanefe

1) we were told we couldn’t have tap water - poor service 2) complained a month ago that we both reacted to the faludo drink and we came up with spots. My friend was Prescribed penicillin. I was prescribed antihistamines. I’ve had no reply or acknowledgment to my complaint. Poor service. 3) service poor with no cutlery provided which should be the norm. It could be a great place if they were more customer focused.

Dreadful. Waited 30 minutes before anyone took our order and, 30 minutes after that we still hadn’t received our 2 desserts. We enquired with staff about how much longer it would take, but no one bothered to update us. Many tables were covered with dirty pots. We walked out with having received our desserts.

Kulfi falooda is so good must try.

Lairs, scammer’s , they give leftovers to ppl to eat.

I didn’t want to say it to the servers but one of the most important things about a restaurant is that it smells nice however there was a constant smell of body odour coming from the servers which I just wanted to spread awareness on without insulting anyone

I’m usually a regular here, and decided to take a friend for dessert. We spent around £30, 2 desserts, and coffees. However I asked for a glass of tap water and was refused and told they are under no obligation to provide tap water. This may be the case, but I find it disappointing that they could not provide this knowing we had spent a reasonable amount and stayed for around 30 mins. So not table hogging and drinking just tap water. I feel this is bad customer service and for that reason I won’t be going back

The food from here is always so nice!

Good place to eat sweet dish ❤️

I ordered churro it's under cooked test so bad 😞 plus waffles so dry not happy with it

The food is good but the staff is very rude and their attitude is worst. London road chocoberry is best