Chicken Cottage in Southwark

The food is really bad I wasn’t expecting this from chicken cottage

this was a lovely little takeaway, the food was nice got given so many chips which is a plus, the service was good and even got given there own branded sauce, cheap nice place only 6-7 pound a me. would go again

I don’t know why I’m obsessed with hot wings from this shop Best hot wings in this area for sure

I'm giving this a 1 star because on Google Maps it advertises itself open until 0100 but I've arrived at 0020, having gone out of my way, to find it closed

Halal friend checked in the city near tower bridge tobey st .

They behave very rudely and food is not good and area is not clean.

The owner had some serious attitude problems and the food was not really good the chicken was a bit raw

I had a very disappointing experience. The food was simply not good – it lacked flavor and was far from tasty. Additionally, the cleanliness of the environment was questionable, making the dining experience quite unpleasant. We tried five different items from the menu, and unfortunately, not a single one was up to standard. To make matters worse, the staff attitude was not good, which only added to our dissatisfaction. Overall, I would not recommend this restaurant.

Horrible food, arrogant staff overall don't worth it better try butchers.

Late night, staying in the city and we needed a bite to eat. Only place open and buying food from this place was not a good idea. I should’ve had oxygen for dinner and waited til the morning to have breakfast when the shops open up again.

We was there and the waitress stolen us 7 pounds of a menu. If you are tourist don’t go there!!!!! Disgusting service!!! And a really bad person!

regrettable lack of hospitality the person at the counter seemed unfriendly and welcoming. No smile or warmth in his attitude. He seemed rather indifferent

I was clearly served the last food of the night which was cold and dry. Also, service with a smile wouldn't go amiss in this place

We love this place better than other high street N .. chicken restaurant

Owner has a serious attitude problem, ordered food on THEIR app which when we arrived we’re told didn’t work? So we left, the money was then taken so we returned to get our food or get a refund. They needed to have a 10 minute discussion before making our food, and then they didn’t have the drinks we ordered and tried only giving us two portions of chips, the owner didn’t seem to happy about this so threw his hand up and walked away. Need psychiatric help. Will not be returning again.

Nice inexpensive fast-food chicken restaurant. No bathrooms, but they have a sink so you can wash your hands. The french fries are also good

Late night, dinner stop. Good fried chicken, bbq wings, burger & fries

Disgusting Food. Extremely Nasty Rude Aggressive Staff who just don't care. Avoid at any cost. I wish I could give this place 0 star. This location should be shut down immediately. I have reported them but so far there is no response (its been a week now) DO NOT GO THERE!!

Really nice place, food food quality.

Food was old and very disgusting. Avoid at all costs

Awful service received today from chicken cottage london bridge, tooley street. I don’t know his name but i managed to take his photo. Avoid his service.

Just opened up, a little slow, but should improve

Unbelievably rude. Utterly aggressive attitude from the server.

Extremely Extremely rude Staff. Very disappointed.

Customer service could be better but overall I was happy with my food! Hot and fresh chicken popcorn and crunchy peri fries were good as chicken shop goes.

There’s a reason the restaurant is rated 3.6, customer service is abysmal I washed my hand in their sink and asked for tissue, I was given 1 sheet of 2 ply paper and when asked for more, I was to be told that they don’t have any more when a full stack of tissue was evidently placed on the side. I request HR look into this and train their employees on customer service and how best to appease their guest. Following this, I understand we are going through a cost of living crisis equally I don’t expect to pay £4 for a inadequate portion of chips of which have been left in the hot hold for more than 20 minutes. Their demeanour, of which was was undoubtedly and absurdly rancid and unwelcoming. From the perspective of a member in the face to face service sector I was appalled to be received by such an unapproachable aura. As stated I request HR enquire into this and train their staff appropriately. I’ve just currently found out that my collegue was given an ample supplies of tissue however I assume as I did not purchase any goods or products from chicken cottage I was not applicable for a surplus ammount of tissue although I washed my hands, Need firing. & yes I’m pressed.

I don’t eat chicken. I eat the vegetarian burger , wrap and fries here often as it is right next to my office. The good thing is the place is open till late in the night. A good grub for a late night snack or when you are drunk.

Chicken wings & Chicken BBQ burger with Cold drink. Nice one. Near to tower bridge

Szybko, tanio, smacznie, dużo. Jak ktoś chce się po prostu najeść i nie przepłacić wybór idealny za 7 funtów mamy konkretny obiad (polecam pozycję z 3 kawałkami kurczaka, w zestawie z frytkami)

It's really nice and also good in taste..

Ordered chicken wrap meal. Came fairly quickly (not always a good thing!). Chicken in wrap was cold and clearly not fresh nor crispy. Fries were actually pretty good. Bottle of water also good!

Not actually open when they say they are. Do not trust!!!!

One of the few Chicken Cottages that does ice cream and lamburgers. One of the better chicken shops in London.

I was hungry and made a big mistake of going to this place. The guy who took my order (I asked his name he wont tell me) is the most disgusting human bring i.have ever seen. He is the nastiest human being on the face of this earth. Angry extremely extremely rude and cursed at me many time. I asked him who is the supervisor and he said he is the supervisor. I do not understand how this place is still in business. I will try to call the corporate and resort that nasty disgusting human being. Avoid this place at any cost. The workers are all wanna be gangster and bas@@@ds

Due to this weeks hot weather, and working past lunchtime - me and my colleague just wanted to grab something quick. Shop was a little busy but nevertheless the staff didn’t seem that bothered to speed up and serve customers. By the time it was our turn to order, dudes asked me what I’d like then without giving me a chance to even reply he went and did something else. Before another staff member walked past us and sighed then asked us have you been served. Bro, we are standing in front of the till and there is a queue lol. Honestly. Shop was super hot, no ventilation at all, just main doors were opened. Food came. My tenders were small 🤦🏽‍♂️ £4.50 and you get 5 small goujons/ fingers. They actually tasted okay/ average. Chilli sauce was generic - the ones you find everywhere which smells strong. Should of went Morley’s. My colleague got a grilled chicken burger meal, think it was £7 something. Got one sauce but had to ask for another sauce and get more napkins. Very stingy with napkins! Hate when shops do this! Again food was average. Will I visit here again, I doubt it. Customer service alone was awful. May as well go across the road to Tesco and get something better. #foodie #londonbridge #chickencottage #londonfoodie #halal #friedchicken #londonfood #fastfood #chickenburger

Love their chicken wings and periperi chips

The guy who served food was very rude ! I asked him to order veggie burger meal and they gave me fish burger meal and when he ask his senior colleague to replace it he came to me he started saying that I should give proper order infact it was there mistake I would never ever again go there

Food is worst and also the people who were serving was very rude.

People do yourself a favour DO NOT visit this restaurant. You will see wanna be gangsters acting tough, angry doing minimum paid jobs and taking it out on customers. If you still decide to visit please come back and leave a review.

The timings are not proper i went to the shop 12:00 am and thr shop wss closed is this hos you manage a shop ? I can imagine how bad will be the food bcz the management and the timings are not correct

A simple no nonsense place. Gave us a heap of french fries and went above and beyond to warm up baby milk.

The people working there have nothing to do with customer service, rude staff.

Very rude staff, the guy who took my order was extremely rude with angry face, for no reason! Also seems like he’s doing you a favour by serving you!

They don’t deserve a single star, the guy serving customers is very rude!! Zero attitude!!

The guy which is on the till was very rude

Good place in hart of London and not expensive

Chicken Cottage is my favourite chicken shop and this one was great tasting. However was not a fan of the service of the young man on the counter, he was very sarcastic and seemed like he didn’t want to be there. A simple smile and a friendly communication would have moved this to a 4/5 star, simply made the whole shop seem negative. I think someone really needs to speak to him as in general I usually overlook these things, the kid needs to smile a little lol.

Not sure if the chicken is halal. Certificate should be displayed prominently.

This place doesn't even deserve 1 star. Found a live insect in my chicken wing and the staff were telling me it wasn't. They were very rude and refused to allow me to speak to someone senior. Started ignoring me after I told them and refused any customer service. Do not go here unless you want to risk eating something other than what you order.

Good chicken grilled, recommend it.

Salariés très désagréable, ce permet de vous reprendre en anglais « English please ». Il me semble que lorsque des anglais visitent la France même s’ils ont un mauvais accent, on fait un effort de compréhension. Concernant la cuisine, on a pas pu y goûter puisqu’il restait que des wings et des pièces de poulet frit. Pas de poulet grillé ni BBQ bref nul 👎

I've never experienced such fabulous cuisine. London's best eat-in experience.

Paid for 1 fillet burger meal, 3 pieces and 5 hot wings and got a fillet burger meal and one piece of chicken.

2 stars because the seem slightly cleaner than the. Others. Overall food is average for a last minute choice

I was really looking forward to my lunch and ordered just three pieces of chicken . I had ordered on a previous occasion the Three Piece chicken drink and fries deal at £6.50 and on the occasion just ordered x3 pieces of chicken without any of the extra chips or drink. Much to my dismay I was charged the same amount for having ordered less. Very misleading and poor service!

In an area with expensive food this is a well run, friendly and cheap place to eat. Anyone reviewing as if it is fine dining need to chill. The people who run the place are polite and make good takeaway food, they definitely deserve any business they get and I will be back for more, thank you.

Jedzenie w porządku, podane ciepłe, dość szybko, bez pomyłek. Cena bardzo przystępna.

Price fine service not good rude

My absolute favorite chicken fillet

Poor tourist family, We was waiting in the queue to order some food, the counter staff was busy making orders and taking orders. He made this family of 4 their food. The father came up to pick up the food and asked for 3 bottles of water and coke. Counter guy gave 4 coke cans, the father wanted one coke and 3 bottles of water. The staff was so much rude to him. Poor man, anyway eventually the son came up, what we could see is he had bbq meal, he couldn't xpeak English Nd the counter guy was being rude, I think he was trying to explain to the guy at rhe counter he wanted the other wings., the guy told him you csnt change it. Why are you moaning for. The poor boy who was a tourist in this beautiful London city couldn't explain well enough. Me and my wife was shocked by the rude customer services. We totally understood the boy wanted to say he got the wrong meal. The moody counter guy said its to late. Shrugged him off. Felt so sorry for the boy. At this point we came to order and felt I don't want to give money to a establishment who is rude to the people who spend their money Just based on the customer services me and my wife nodded at each other and said lets leave. I told uim you are a rude to the tourist people here. You can't even understand then male sure you know how yo speak to customers in the first place. Why spend money in their shop when yhey don't care, London is a wonderful city with vibrant characters, though have abit of divinity and treat tourist with respect. You are in the tourist area. You chicken cottage are a waste of building space. We never ordered and felt so embarrassed for the customer. So sad the guy is like this in the counter. I want to call the authority and tell them about his services to customers. Just because he was a tourist maybe you treat the kid with rubbish. Avoid this place. To ve honest I'm not even a picky guy but you treat people with respect. Next time you touch people's food and touch your Dirty jeans to wipe back and forward and touch. Make sure wash your hands.

Buoni i panini i prezzi molto giusti, peccato che non c'è nemmeno un bagno dove lavarsi le mani

I'm Asian so I know a thing or two about seasoning. The grilled chicken is to die for. Nandos got nothing on them. Best grilled chicken. Grilled upon order. Fries are also fried upon order. The fried chicken here is also miles ahead of KFC. There should be a Chicken Cottage beside every KFC and Nandos. You know the food is bomb when the decor looks like it has not been refurbished for decades.

Over priced for the standard of shop this is, also, they believe in providing cold chips with thier food.

Food and price was good but man did I have to wait a while for it.

Very clean and tasty chicken. Hope they keep up the good work

On a few occasions, I was on a stumble home from London Bridge and happened by this fine establishment. It’s obviously not fine dining, but it knows what it is and when you’re a bit tipsy and it’s what you need, it delivers.

Horrible people don't care about what you are wanting just want your money. Rude as soon as they get it. 😤

Just because it’s a chicken shop with Asians inside doesn’t mean it is a good one white people!! Chicken Cottage is purposely situated in the most unseasoned parts of London, so white people like yourselves can feel a little cultured on their lunch break! Funny thing is every other race knows, Chicken Cottage is overpriced & simple fried chicken, but oh not the white people!!😂 you guys out here paying 5.99 for (5) wings chips and drink? You can get (6) wings chips & drink with better quality, better service and only for £3.00 in most places… Morley’s for instance? Anyways just a fellow brown person wanting to let you know that you guys are purposely being ripped off… next time you go in there, actually look inside and see how many brown people are eating inside… Or maybe… you guys pay the extra extortion so you guys DON’T have to see brown people inside… In that case come on down to chicken cottage!! Chicken for the white middle class!! hmmm, oh well remains a mystery! In my opinion dead munch… dead shop… lazy owners… lazy workers… quite rude to be honest, especially the young man that works on tooley street, didn’t catch his name, Mohammed probably. Anyways… Stay frosty & God Bless Swizzy

Very disappointing to see the staff not wearing any face covering at all, specially the chefs while working directly with food.

Vine aquí en el camino al Fragmento y solo quería una comida para llevar. Buen rango y valor, personal amable y servicio rápido qué más se puede pedir.

3 piece cottage meal, every time. Great service, the staff tell you exactly how long the wait is and they serve you promptly when it is ready.

Esta es una gran tienda de pollos. He estado algunas veces. La comida es como era de esperar: buen pollo, hamburguesas, etc. Las alitas calientes eran especialmente buenas.Sin embargo, lo que realmente me impresionó fue que un hombre sin hogar entró y dijo que no tenía hogar.El personal fue encantador con él, conversó con él, lo trató como un ser humano, con dignidad e incluso le dio algo de comida. Sin complicaciones, solo un simple acto de amabilidad.Bien impresionado Aclamaciones.

The staff were friendly we eat fillet burger it was delicious the meal was £4,99 value for money defiantly recommend.

Fantastico! La hamburguesa de filete me sorprendió. . alas irreales! . . Justo cuando pensaba que podría mejorar, encontré el agua de marca tentadora. . . Estaba haciendo ruido cuando vi el resto de su marca perfecta. . . ¡Estoy bastante seguro de haber visto al coronel amamantando unos poppers de pollo dulce!

Quería un poco de pollo frito. Encontré esto cerca del hotel en el que me alojaba. Las piezas de pollo eran grandes y jugosas. Las especias eran similares a las de Popeye. No demasiado picante, pero lo suficiente como para hacerle saber que está vivo. También tenía el hueso - en alas y un burrito de pollo a la parrilla. Todos estuvieron muy bien. Pequeño lugar con asientos mínimos.

very quick service, the portions are generous and the drink selection is standard, but it does what you need it to do.

Fancied some fried chicken for dinner after a couple of beers and this was on the bus route back. Ordered our takeaway then ate it on board the 381 like a couple of feral animals.

If you're willing to fight your way through the grease the chicken isn't too bad. Average take away food. It was a new franchise for us but the staff were helpful. Eat in at tables or take away. More spicey than we had expected. An extra serviette and a strong stomach and you'll be fine.

Having just been up the Shard for the evening and not wanting to dine in the really expensive restaurants that abound the area we decided to eat here.No strangers to Southern Fried Chicken the wife and I really enjoyed our meal. The place was quite comfy and the service very quick. The clientelle were so friendly. There was even a sink to wash our hands after eating. We made a good decision, nice place.

Sí, sabíamos en lo que estábamos caminando después de unas cervezas

Don’t confuse this with a proper restaurant It is fast food Chicken ok but chips could have been better Ok value for money

If you are on a bit more of a budget but want good food with friendly staff then look no further. Excellent value and quality especially for London

Queríamos tomar algo de regreso al hotel para comer algo. Nos dieron una comida con un sándwich de pollo frito burger (pechuga de pollo) que era tan seco a pesar de que tenía un su valor turã stico de mayo. . Los bordes estaban cocidas así. eran correosos. Raciones cole repollo eran una broma. . 2 picaduras y demasiado mayo! Pedimos salsa barbacoa y ketchup. . . Nos dieron 1 pit cada una. El personal era tener un desacuerdo con los otros. Creo que la comida cuesta @$ 7. 50 NOSOTROS.

Bien, así que habíamos tenido unas cervezas y sentía hambre.

quick delivery, good food. Thank you

The food was old and tasted awful I had to throw it away. The bbq wings had way to much sauce on it, which was to hide the age in the chicken. I would not be ordering again put me off take aways for life.

quick delivery, good food. Thank you

The food was old and tasted awful I had to throw it away. The bbq wings had way to much sauce on it, which was to hide the age in the chicken. I would not be ordering again put me off take aways for life.

Wings were so dry. Chipped a tooth trying to eat them. They are already over priced.

Wings were so dry. Chipped a tooth trying to eat them. They are already over priced.

En Londres tienes que comer donde veas que está lleno de gente local. En este caso esta premisa es acertadísima. Se encontraba lleno de gente trajeada y arremangada para comer con las manitos. El pollo, muy rico. Además te sirven en el momento.

My food did not get delivered estimated time was 2:45 am it's now 3:06 am my food still ain't been delivered iv called twice and they kept telling me the same thing it's going to be there soon ! My order was not received worse service available no wonder the ratings are low disgusting !

My food did not get delivered estimated time was 2:45 am it's now 3:06 am my food still ain't been delivered iv called twice and they kept telling me the same thing it's going to be there soon ! My order was not received worse service available no wonder the ratings are low disgusting !

Nice fried chicken. Delivered on time.

Terrible service. Never order from them again!

Terrible service. Never order from them again!

The worst food I ever had, it is left-over been recooked, very dry and stiff, tasteless, even the fries aren't nice. Not worth this value, this is more expensive than KFC, I paid more money for worse quality. Also one piece missing, not exactly what I ordered. They never updated the order status.

No matter what time it is, you can always count on the quality of their food! You must must try the Jalepeno poppers with cream cheese! Just amazing

Usually the chicken is perfect, this time for some reason the wings were ultra tiny and rock hard. Really dissapointing.

The chicken wings very tasty and the delivery is very quick