Chatwins Coffee Lounge in Cheshire East

Bought a bacon bap, late afternoon. The bacon must have spent the whole day in a heated tray. It was hard as glass. Went back the following morning to complain and buy two more with the bacon straight out of the oven. These were excellent and we were given a refund. A bit shocked that they would sell something that was SO bad. I wouldn't have given the first one to a dog. Chatwins, please get your act together.

The worst sausage roll ever. Something bright pink inside that bore no resemblance to sausage. It made me feel sick for most of the day. Overpriced and truly vile.

Food very overpriced but delicous my low score is because of this horrid women i assume 'manager' that is serving she scowls at you every time shes working and her customer service is shocking not what you want when your the flagship for a company. Its s shame because the rest of the staff are smiley and friendly.

Pork and apple pasties for me used to be Chatwins signature product. Unfortunately the park has been significantly reduced with apple enough to just flavour. Most of the pasty is pastry. Wish they’d keep a generous amount of pork and apple as in the past.

A great taste of Nantwich! A must visit for anyone.

Carvery bap every time, but I also have a soft spot for the chocolate chip shortbread

Excellent bakery. Really tasty bread and the cakes are delicious. Hot naps are ideal takeout snacks

Having walked around the lovely town of Nantwich whilst Camping locally we came across a Saturday outdoor pop up food market. Most of the savoury food was sold out and very expensive. Just as we were about to leave I spotted a Lady with two Chatwin bags! That was it off we went in search to find it was actually right next to where we were 👌Very busy shop but the lovely Staff soon got the queque down. I had a pork and apple roll, oh my lovely! My Wife had the pasty roll which she said was lovely. We took a small porkpie home which was ok, jelly was non existent. Will definitely use again when in town.

We’ve used Chatwins a few times as it’s in a great location in Nantwich. On this occasion we bought Meat and Potato pies. They were that bad they ended up in the bin. Thick dry pastry with a dry tasteless filling. Feels like they’re just resting on their laurels as they get good footfall because of their location. I, for one, won’t be wasting my money with them ever again.

I bought a takeaway coffee to drink in the square (near the Chatwins shop). It was a flat white. I was a little shocked when it costed £3, crestfallen when it was served in a takeaway cup which was too big and then appalled when it just tasted grim. Incredibly it's the same price at the excellent Enzo's an authentic Italian themed cafe-restaurant a few yards away. There I could drink it (and it tastes wonderful) from a proper cup and sitting at a proper table.

Delicious food and very friendly staff. Got myself a great big full breakfast bap, some really creamy chocolate éclairs and a comforting wholesome steak pie - it was all perfectly baked! Shouldn't go here too often if I'm to keep a healthy diet.

Oh goodness me how standard's have dropped . I ve just paid £4.75 for the worst sandwich I've ever eaten a bap with bacon and mushroom, sounds lovely doesn't it however the bacon was dry overcooked and greasy with a frosting of dried salt the mushrooms were like tough sponges, they had clearly sat for a very long time . My lovely memories of a glorious bakers with top of the range delicious goods of my youth are completely shattered.

My 9year old grandson loves your sausage rolls 👏

Poor service, staff would not accept a Scottish £20 note, very embarrassing as shop was very busy and staff were quite rude in the way they spoke to me.

Had a warm Meat & Potato Pie very nice

They do a great gingerbread man and sausage rolls. Takes me back to the good old days.

Excellent service and excellent sausage and bacon sandwich!

I have been eating their Premium steak pies for over 14 years and have always thought them one of the best out there, however today (Sat 3/12) after waiting in the long queue, salivating at the prospect of what was to come, I was really disappointed by my offering! Two bites into the pie I pulled out a 7cm piece of gristle that not even Jaws could chew through. Really put me off the thing! It will be a while before I venture into Chatwins Nantwich again.....shame.

Is there any better cakes or baps than Chatwins.

Nothing special but the food & drink was of a reasonable quality at a price that reflected adequately compared with "the norm"

Had a beef wrap at lunch time as the pork had been sold out. However when I can to pick my order up there was still pork left. The beef was tough as old boots I could not bite through it in the wrap. Not the cheapest lunch either. Won't be going back.

The fully loaded wrap from here is yummy. Even if there is a big queue it's worth the wait!

Don't get me wrong the queues are quite exquisite in their huge proportion, particularly on my all too short lunch break, but fabulous service from the luminous lovely Lucy and a generous helping (especially from a perhaps German lady) make a sausage and bacon sandwich the highlight of my day. I have never not left Chatwins without a spring in my step and an expanding waist band. Give Lucy a pay rise!

They do delicious roast dinner in a bap... roast pork, beef and turkey with all the trimmings. 😋

Was there the other day ordering a lovely wrappy thing from a lovely (what seemed to be) swedish lady when all of a sudden i hear this agitating, grating voice, one of the staff apeard to be miffed with customers and other members of staff and made for an awkward experience. I shall stick to my small town harry gows thank you

Slow, slow, slow. I wouldn't bother going again. Way too slow, and when we were there, there was no real reason for it. There were more staff than customers (infront of us) and we waited about 20 minutes before getting served. Not for us again. In terms of the food, hubby ate, he was happy with it, but could be found in any other similar styled store. Seems a bit overpriced compared to competitors.

Passing through Nantwich. Purchased a Olive and Thyme Sourdough loaf. Great place

Called in for take away coffee and could not resist the fresh hot turkey bap. Lovely .

I love Chatwins, never had anything not tasty as from there. The carvery sandwiches are ridiculous 👍👍

I called in for sausage roll, they didn't look so good, but the lady said we do hot meat rolls, talking she did the till and I paid contactless on the machine, then saw £5.50, what a rip off, my fault, but how do you justify £5.50 for a bread roll with some meat on ?

All the assistant's are so pleasant. Great produce. 5*

Before I get on a rant I have to say the trainee (Lady in trainee badge) who served us was friendly and helpful. The other member of staff (Who I assume was the senior member of staff) could not have been ruder. We waited several minutes to be served, nobody said anything to us in this time (For example we could have been told there was an imaginary queue for regulars who were about to walk in). As our turn came to be served a lady came in from outside the shop and the member of staff said to her "Were you here before them?" (Pointing at us) and then served her. I truly cannot stand this sort of behaviour, is it too much to ask that you serve the people who you know full well have been waiting in the shop for the last 5 minutes right infront of you? The carvery bap was great by the way, but there was already a bad taste in my mouth from the above.

Wouldn't know did not go there !!!!

Had sausage rolls +sandwiches nice and fresh

Excellent coffee, very good selection of cakes... and other tasty items. Highly recommended the half chocolate covered shortbread!

I was astounded when the card machine wasn't cleaned after a previous customer had entered her pin but as soon as I had used it the antiseptic wipe was brought out! How unfair and negligent. Luckily inhad my own hand sanitizer with me.

Just love their Vanilla Danish (or fried eggs as I call them). Be prepared for sticky fingers afterwards. Also, their Pork and Apple pasties are well worth trying.

This is a very tasty bakery what ever you have 😋 and staff very nice

Always good, excellent sausage rolls, pork pies, and there white tin loaf is great toasted.

My wife and I popped into the branch in Nantwich Square and when my wife was being served every question she asked about products on offer was met with a huff, tutting and 1 word replies. The assistant had zero interest in the customer in front of her and probably should strongly think about working in a customer facing environment. Strangely this approach of customer service from this branch has been similar on 3 different occasions. The company are lucky that someone like Greggs are not opening up anywhere near to this branch because I think they would lose a LOT of business.

Looks more like a refectory than a coffee lounge. You queue up to order your food [we had pies] and then pay. The quality of the food was good as always but the atmosphere was pretty abysmal. Chairs and tables were oily and dirty and old. There is no feeling of newness here.

Very nice cafe,lovely freshly prepared food

Ive been coming here since I was a toddler so I may be bias, but for anyone I meet outside of Cheshire I always tell them about Chatwins! I come to this particular coffee lounge for breakfast - best thick sliced toast with butter and marmalade. Best pastries, bread and cakes. Pork and apple sausage roll - ultimate favourite. Soup and sandwich lunch deal always good especially during winter for the long days at work. Affordable, local and good quality food for breakfast lunch and take away. Character biscuits are still popular amongst myself and friends and we’re nearing 30! Chatwins remains a loved gem amongst us locals. Finally, the staff are brilliant.

Just bought large egg custard tart, the custard was barely set, and the pastry greasy, not cooked well, we used to buy all our cakes from Chatwins, what has happened, we wont be buying egg custard any more

Chatwins is well known for lovely cakes,pies and coffee The tea room is upstairs and has the toilet upstairs also Certainly worth a visit

We have had lunch at Chatwins for many years, whenever we have landed in the interesting town of Nantwich. We have always had the filled oatcakes, a speciality of this part of the country, done especially well here. We are gutted to see they have been taken off the "freshened up" menu. Instead, I had delicious home made Thai chicken soup and a coronation sandwich for just £6.75. Manager please take note: put oatcakes back on your menu or next time we visit we will find another cafe. Chatwins has been in the town since 1913. Why mess with what was good, so that you can be just the same of dozens of other cafés?

Comfortable place to have a breakfast. Good food friendly staff.

For longer than I can remember I have bought fabulous cream cakes from Chatwins. Without a doubt the best cream cakes you can get anywhere! Sausage rolls and small pork pies are a delight. My wife loves your Multiseed loaf but I would give it to the birds. You can't please everybody with every product but Chatwins have enough variety to please most. One thing I urge you to change is the annoying sign in the Nantwich Square shop. It says form one queue but is by the hot food at the far end so everyone squashes into the back of the shop. Just get rid of it!

Best bacon nutty I had for a good while. Thanks

Great local baker. Vast range of lovely range of food from bread , cakes and hot savouries. Plus lovely friendly staff😊

Went here with my son who is allergic to dairy. The staff could not have been more knowledgeable and willing to meet his needs and I was 100% confident with him eating here. I ask about ingredients in many places and Chatwins gave me the best service I have ever had, anywhere.

Chatwin's has been an established Cheshire foodie place for decades. The standards of food are high and the staff friendly. I used to buy their meat & potato pies as a teenager and was delighted to find them just as delicious, full of tasty filling with crisp pastry.

Visit to Nantwich and nowhere open ! First one in the cafe, what a lovely lady, we had a bit of banter and a few laughs, What a breath of fresh air.. This is what you want when you nip in for a coffee, not some dour teenager asking you which, of a thousand coffees you want, and shifting from foot to foot whilst waiting for you to make your mind up lol. Well done that lady....sorry I didn't get your name.

Chatwins are well-known throughout South Cheshire. Their Eccles cakes are the finest I've had, anywhere. Many of their shops have an eating area so you can enjoy their products on the premises. I can't recommend them enough.

Based on a successful bakery business , Chatwins is ideal for a quick snack / coffee. It is a self service restaurant and the food is good with both hot and cold snacks

Great pastries and pies! Good value for money

Now needs a major shake up concerning .. "Who was here first" We were in the cafe, had a seat, it was virtually empty, my husband went to order....the lady kept saying "Be with you in a minute", people were walking in behind us and...

I didn't actually go there!! Drove past en route elsewhere.

Sorry to say, not a pleasant experience. Service was poor, cakes mediocre. But the state of the WC, right opposite the food serving area left a lot to be desired

A long established local bakery producing an excellent range of bread and cakes. There is also a cafe upstairs.

Fantastic take away food and cakes.

Popped in for my first ever visit, the thing I really liked was that the staff on duty were friendly....were polite....had time to be nice. Sometimes in other coffee shops it’s all very impersonal, but here, lovely and friendly. Nice cake and will definitely be...

Oatcakes and coffee. Great start to a weekend.

Lovely cakes here and good food fresh daily.

Nice catch up with a friend. Very nice coffee and cakes And savouries. Staff unfriendly unfortunately.

It's an old place.. shows when your in the lounge area. A snack for lunch including tea cakes...without enough butter and what was there was too hard and cold. A small local shop part of a local bakery company it always nice to support... but...

small upstairs venue above shop, self serve. some food prepared fresh if requested, not cheap for 2 sandwiches and teas

Best pasties in the whole world.

Chatwins has a good variety of sandwiches, cakes, jacket potatoes etc. I sometimes pop in at lunch time and can always recommend the jacket potato! Cooked perfectly and a good variety of fillings and side salad. Good price too! Nice place to sit in and...

I normally buy Chatwins beautiful Cakes Pies and Bread but had an Egg and Cress Sandwich today that was outstanding on filling , flavour and beautiful fresh bread so worth a mention here. . Better than a known brand in fact ! Can we get...

We visited on a Sunday morning after a the Alsager 5 mile race and despite this event in town it was not too busy. The staff were friendly and helpful and took our order although the toasted sandwiches were not available. From the amount of...

Plenty of choice in the cake section which went very well with our coffee. Very friendly and helpful staff.

Found this cafe by accident and glad that we did. Food was freshly prepared, great quality and plenty of it. We were so impressed that we used their branch in Chester the next day.

As a child I loved visiting the different Chatwins in the area with my parents - a cream cake on a Saturday morning was always the highlight of the week. There seemed to be a real family charm and passion bred into the place. I...

Chatwins bakery is a bit of an institution in the north west selling bread, pasties and cakes in Chester, Nantwich, Sandbach and Crewe. They recently closed their store in Stoke on Trent. The Cheshire outlets all have cafes attached. It was slightly confusing but there...

A little bit pricey and often a wait. Somewhere I run in on a work day to grab a pasty.

Lovely cafe upstairs serving quite a range of simple but tasty lunches such as jacket spuds or pasties. Friendly staff and obviously popular with the local community. Downstairs is a wonderful cake shop full of goodies to tempt even the hardiest of dieters. Highly recommended

Seems to be a bookshop converting slowly to a cafe. Cakes were plentiful in selection, good selection of teas . Outside area not used much in winter. Lol

Not happy with visit at all. Found the food to be extortionately expensive! Over £10 for two teas and two sausage baps! We waited and waited only to find out when we went to discover why our breakfast was taking so long to arrive that...

Excellent fresh food made available, happy staff, good experience, nothing too much trouble whether counter or cafe customer, well done

Just popped in for coffee, but it was cute, and the coffee was good! It had a charming atmosphere. Not a run of the mill Starbucks.

Amazing food quick service and great cafe upstairs with super kind staff. Definitely worth having a look.

Nantwich is a town full of brilliant places to eat and drink so Chatwins needs to up its game considerably to compete. It's old fashioned but not in a good way, very dated, lacking in charm and comfort The drinks and snacks are just ok...

Not only was I was charged exhorbitant rates - £2.50 for little pie, £4.25 for cheese sandwich. I was asked if I would like gravy with my pie but did not expect extra xharge of £0.77 for 3 tablespoonsful. However, when I was asked for...

This bookstore/cafe offers a lovely, cozy place for a snack. They were very busy when we were there, so the food took a long time coming, but since we were there to relax/talk anyway it wasn't a problem. The food was very tasty and seemed...

What a huge difference this place is from the refurbished shop on Chester. My husband and I popped in for a snack while shopping and it was so good in every repect. The long bakery counter as we went in contained all the variety of...

Looks and feels like a cafe from a bygone age, I half expected to be served by a waiter in loon pants and stack-healed shoes. However after you get over the initial shock, it's not all bad news. The coffee is predictably weak, but the...

So dissapointing to find the cafe upstairs had been turned into a self service. cafe although have to say the two ladies employed there on Tuesday did their best to make it pleasant.it was worse than eating in a works canteen,thank god for a decent...

Food OK, nothing special, doesn't look very appetising behind the counter of the restaurant. Ordered pies/pasties and stipulated no gravy or mushy pies with any of them, we were asked this question by the lady on the till - however they all arrived with gravy...

I came here for lunch while shopping, I had a cheese and onion pasty, a custard danish and a pot of tea. The food was lovely, the tea was plentiful ( although I did add my own tea bag to the pot! ) I was...

I ordered pie peas and gravy, my wife ordered a cheese and ham toasty. The food was lovely, the atmosphere is very friendly and the staff are superb. We left feeling fortified and relaxed. Highly recommended.

We visit the historic town of Nantwich most weeks & like to try different places to eat. Chatwins are well known locally for their lovely cakes, bread & pastries. It's such a shame to find this cafe a bit wanting & without any theme or...

Great place for a takeaway pie. I have the corn beef it was very good. Don't think I would rush to stay in to eat however as it looked a bit dullfrom a dining room point of view.

went with family including 2 children. Everything we had was nice.... but nothing special.. just a bit dull. Sandwiches and jacket potatoes ok, quite expensive, had to queue up for a while to order. Being in the centre of Nantwich there are better places to...

Chatties serve the some of the best cakes in town, try the Rum Babas. The atmosphere is sadly lacking though, the coffee shop in the shop on the square is upstairs and a bit dark and sad really, the coffee shop in Pepper street is...

As a regular visitor to Nantwich I've visited the coffee lounge above Chatwins bakery in the Square many times. The atmosphere is always calm and welcoming and although popular, I've always found somewhere to sit. My visits always include a visit to the shop to...

Do take a pork pie home with you they are made on the premises and are the best Ive ever tasted.They also do many other pies which I am sure would be very good

Mouthwatering bread, cakes & savouries downstairs, upstairs a lovely little tea rooms. Staff are friendly and welcoming. You are right in the centre of the historic town here, surrounded by half timbered buildings. Lots to see & do.

Food, coffee everything great! Sat outside in The Rows in the sunshine & people watched in Chester. Nothing to dislike.

Yummy bakery downstairs and surprisingly spacious self-serve cafe upstairs. Very friendly staff, comfortable seating, nice little flowers on each table and - most important for a cafe - good food at reasonable prices. Basic little ladies loo!