ChariTeas Tearooms in Southampton

Nothing interesting at all, and unwashed cups...

had a great cup of coffee and didn't charge the earth

Innovative, charity oriented, very reasonable prices for foods, plenty of seating.

Dated old and bad food. Not worth it.

Sadly, it was a very bad experience for a £27 afternoon tea. Dirty cutlery, cups and table, reused sugar with coffee stains in it, "cakes" that were old and supermarket bought and too little clotted cream for 2 scones.

Decent enough food Very clean and very reasonably priced

I was in town & I fancied a hot chocolate as I know that the prices of hot drinks are very reasonable here & I needed to have a rest for awhile this was a great opportunity to purchase a hot chocolate. The service that I received was very good & professional. I certainly will return when I am in town again.

Very reasonable and very friendly. A great way of fund raising.

Good spacious place in the middle of the precinct. Great tea at low cost.

Found a good, clean service in an airy environment. Helpful staff and so cheap £2 for 2 mugs of tea. Thank you.

Had a lovely Latte, very reasonably priced and excellent service. Nice to be able to support an independent coffee shop.

Cup of coffee £1! Table service, value for money.

Very good value and excellent service

Très bon salon de thé avec un accueil très chaleureux. Je vous conseille cet etablissement, merci pour le thé

This place is amazing it is charity run that helps disabled and disadvantaged children, food is all homemade and fresh and at a very reasonable price. Staff are friendly and also helpful.

Food is nice and fresh great staff

Very nice cream tea, good service and very reasonably priced. Highly recommended

Was a shame to have to sit outside when the photos were advertised to be really lovely and decadent upstairs

Awful food, jacket potato wasn’t seasoned and was so bland. Looked like processed chicken and mushrooms. Coffee was awful too...tables not clean. Will not be returning.

Dirty plates and cutlery, unhappy staff, not a pleasant experience.

The tea room was filthy, dirty floor, cob webs, dust. Dirty tea cups. Chip in milk jug. Scones were lovely but the other cheap shop brought cakes were very poor! They say lovely cakes? Not sure where they were? Cheap coffee! Walked down the stairs and see the dirt on the coffee machine shocking. Worst afternoon tea ever had! Especially at £20 per 2!

Awful and worse afternoon tea ever! Tea room upstairs was dirty! Filthy floor! Cob webs everywhere! Tea cups stained. Chip in milk jug! Was just gruby! Cheap coffee! Scones were lovely! But the rest of the cakes were cheap shop brought very basic. Would not recommend £20 afternoon tea awful! Would not recommend

Brilliant value and pleasant staff. We are regular customers.

Lovely friendly place with good food at a nice price.

Food is ok but presentation bad, nice sitting area. Friendly staff

Love visiting this place. Happy, friendly staff and great food at a reasonable price

This is a charity run cafe and well worth visiting. It serves light bites and snacks, service is good and it’s not expensive. It’s run for charity and well worth visiting as opposed to some of the larger chains. Don’t just walk by, have a coffee with a scone, cream and jam!

Good quality coffee and snack. Will definitely go back again.

My friend and I went here on Thursday 9th May. We ordered two salads and two pots of tea. Good price we thought. When the meals came they were very well presented and were really good. I would definitely recommend the food. Our complaint was the tea! The pots were just half full, they were only small pots as it was, just enough for one small cup. My friend went back to ask if they would please add some more hot water. ... No she was told, it would cost 50p for some water.. Of course we had some as we wanted another cup each with our lunch. When we mentioned the advert re.the tea /coffee for £1 the waitress said we didn't ask for that. Surely that could have been offered us when we ordered. We don't particularly object to paying for hot water if we had our own item to use it for, but when we have a pot of tea we expect a POT not just enough for one small cup. We will definitely not be returning there for any drinks, shame because the meals were lovely.

Best place to go for a coffee and cake.. do some lovely food too

Thank you for the service we received today. Getting to see the Olympic tour he’s was the icing on the cake. The food was great and well worth what we paid.

Excellent afternoon cream teas,in beautiful surroundings, staff very helpful, the cost very reasonable , will definitely be going back with my friends from our retirement group

Nice filter coffee at a good price. Staff are very friendly

Very unexpected gift for the kids - colouring books, decent quality, not a pound like ones. Food is great, coffee too. Will come back. Minor note - the tea cups we were offered were not clean enough. After the note, they brought a replacement.

A lovely oasis in Marlands for a reasonably priced tea or coffee. Great!

vintage Style bristh tea coffee shop brilliant

Great little tea rooms , I always try and seek out vintage style tea rooms where ever I go . This was lovely just lacked the vintage China as tea tastes so much better in bone china . Seating inside upstairs and out . Service friendly with a smile . Didn't have to wait long for our Pannini's that came with salad and a few crisps . Thank you for a pleasant visit .

Best Jacket Potato I've eaten in a while, lovely decor and a nice place to enjoy lunch in quiet and welcoming enviorment. Would recommend. Service was top. My girlfriend Raluca says her Panini was a wonderful combernation with the cheese and cranberry and was really tastey. Will we be sure to visit again, thankyou.

This is a cute little cafe that does a really good Cream Tea.

We booked the upstairs function room for a celebration tea after our daughters first holy communion. The service was excellent and the teas, cakes and sandwiches were really good. What made it so special were the staff and how they treated us. Without a doubt will return and I highly recommend using them for a function in the future.

We were walking through the Marlands and decided to try this cafe as it was early for breakfast rather than one of the many chains situated in the shopping centre. This is a beautiful building and it was easy enough to place our order. We then found a table upstairs and our breakfast was delivered quickly and was good. There is also an outdoor seating area.

Took a break from shopping and decided on this tearoom.. they have seating in the lobby of the mall great for people watching! They also had an afternoon special for a cup of tea and a goodie.. we opted for a shortbread and a raspberry pastry. Both were good and not too sweet! But filling!

Hubby tried to be all romantic and take me out for lunch so he was severely disappointed to be told that we were not allowed to sit upstairs in the gorgeous 18th century surroundings and have high tea but had to sit in the echoey, noisy, highly unromantic shopping centre with a cream tea. The scone was nice, the cream and jam weren't that great and we were given about a thimble full of milk to go with our tea. All served by the most unenthusiastic staff who quite clearly were there under duress. 5 stars to the hubby for effort but he was let down by his choice of venue.

I visited just after 3pm today with my wife, hoping to enjoy a romantic afternoon tea. Despite there being signs out inviting us to go up to the tea lounge we were told that upstairs was closed with no explanation offered. I was slightly confused as there is nothing that says the upstairs closes early. We didn't particularly fancy having a full afternoon tea downstairs in the middle of the shopping centre, so instead just had a cream tea, which was nice enough but not exactly the romantic afternoon I had planned.

I have been here a few times and always had good service and good food, well that changed this Wednesday when I went, first of we were given our teas with only one saucer, then having being given or teas we waited 40 minutes for our meal which I have to say was awful, I had shepherds pie, this was plonked on the plate with rock hard peas and drowned in gravy! The staff were more than useless the young man was bringing the food out then walking around like a zombie trying to find who's food it was, tried to crack a joke but could not even raise a smile! The young lady on many occasions walked past dirty tables with crockery on, it was painful to watch them both. My sister and I were very disappointed

I had never even heard of this but what a find, its a place to relax and chill, staff are so nice and for a high Tea better prices then the Hotels that charge about 2 times this , the tea was lovely as where the sandwiches , my lady friend said the only thing she wished was there might have been more sandwiches and not so much cake, I was happy with both, If you are in Southampton you must vist here

The décor and service is impressive, and very friendly. I'm with the O/50's club and we enjoyed tea and scones with a talk by the owner.

Tidy and clean with a friendly service... nicely priced with a retro theme upstairs

What a pleasant Cafe/restaurant this is. Whilst shopping in Southampton, we decided to grab a drink and snack at ChariTeas and glad we did. This is a quaint establishment, with good friendly service, good food and very good value. I would definitely stop here again.

Stopped here as I was shopping in marlands and it did look good but as I was on my own I would have preferred to sit inside rather than outside in court area as it was very sunny and noisy. It was lunchtime and was told the seating area upstairs was closed. My order came out wrong but they did change it. It was basic but value for money. No cutlery or napkins came with the food and I was not informed where to find them. No staff around so had to leave my food and with my bags go to look for a member of staff who pointed to a direction I could find them (inside). I was disappointed with the service as this type of establishment could be really good if staff were more ammeanable.

Booked the lounge for my husband's 60th birthday party and ordered high teas for everyone. Have been here many times before and have always enjoyed the food. The staff are friendly and helpful and were very accommodating with the variety of dietary requirements. Would definitely recommend for a party or just a visit.

Been here twice in the last month as it is a handy place to stop whilst in town shopping. They offer a good choice of food for lunch or a snack and the jacket potatoes are very nice and good value at £3.75 (for most) which includes a salad garnish. The staff are nice and friendly too.

Found it by accident... was pleasantly surprised. Clean tables. Decent cup of tea. Sandwich was made from proper bread... good filling Reasonably priced. Will definitely return.

Na lang gewinkeld te hebben kwamen we ChariTeas weer tegen. Tosti (cheese on toast) eingenlijk een open tosti en een ploughmans lunch besteld. Dat laatste is kaas met brood en boter en rauwkost en chutney. En natuurlijk thee. Het werd al snel door een vriendelijke man gebracht. Wel is het hier zo dat je binnen moet bestellen en gelijk betalen. Fooi gegeven want dat is weer voor het goede doel.

Stopped here for a quick lunch while waiting for an appointment. Three of us had the soup of the day which was minestrone and one had the beans on toast. Four drinks and four lunches for less that £20 with friendly and prompt service– who could complain at that? Would definitely eat here again.

I have visited this place a far few times Average coffee..ive eaten there to has always been good to prices as well

We were very surprised at how quite this cafe was on a Saturday afternoon. It was a shame they weren't doing better trade as it is a very nice place which raises money for charity. With a cup of tea at £1 you can't beat the price. The staff were polite and brought drinks out to the table.

Didn't realise this was in the Marlands and discovered it today with my boys. What a fab idea. Great prices, great cause, great staff. Thank You and will definitely be returning

The staff are helpful and friendly and the food is excellent quality all being freshly prepared and it alls goes to a charity called usupport

We came across this little gem whilst on a shopping trip. Coffee was £1 a mug, was very quiet when we arrived, were served quickly and all was good. What a wonderful idea and certainly worth a visit. Long may ChariTeas last. ☕️🍪

We visited for breakfast not realising it was a charity initially. We were served by a delightful young man who was well mannered and efficient we had a lovely breakfast and decent cup of tea. What a brilliant idea and well deserves the support of the local community.

We were just wandering around the town of Southampton and came across ChariTea Rooms in their local mall. We stopped in their very comfortable setting and enjoyed English tea and fabulous sandwiches. Everything, including service, was delightful and British charities are helped at the same time. Now this was a real pick me up for this traveler. Loved it.

Really nice tea and scone here. Professionally run only criticism which knocked it down a bit is that tables could of done with being cleared bit quicker

OK but many dirty tables and staff just walk by them. Need some training. Shame as could be nice. Bit disappointing and customer walk on by.

The tea rooms upstairs are really nice and cosy, had afternoon tea which consisted of sandwiches, scones, clotted cream and jam, tea or coffee...I love the fact that they support different charities....the owners are extremely friendly and often come out to chat. Sometimes we go and have jacket potatoes for lunch and it's lovely....

Beautiful tea room with gorgeous food. Staff are excellent, service is excellent, owners are lovely people. Highly recommend. Jake x

excellent breakfasts in there and u have the options on seated areas.value for money there.brilliant staff. afternoon tea and cake deals when u are fed up of shopping n need to rest the feet.

Plek om even bij te komen en gelijk iets voor het goede doel te doen...zie de naam.

Nothing is as charitable as this tea-room at the Marlands. The tearooms, which supports the charity "U Support" offers a wide range of teas, coffees and tea-cakes, too.

great little place we turned up at nearly 1 pm and was able to get a very good value cooked breakfast. great staff. upstairs seating area and gallery and extensive seating out in the shopping centre where the food is bought to you.

Celebrated a birthday with afternoon tea. We were treated so well and nothing was too much trouble. We were treated like royalty and such good value in relaxing surroundings. Very highly recommended.

We came across these tea rooms by accident and were so glad that we did! We decided to share a club sandwich and then spoil ourselves with cream tea to follow. We should have shared that too as the scones were *huge*. We had a pay a little extra for butter but the quantity of jam and cream was good and butter was only necessary because I'm a pig! Excellent value for money and good that some of the cash went to charity.

We had 'High Tea' for a large group of friends. We had rung a few days before to ask for a vegan option, which was provided beyond my wildest hopes! Sandwiches, scones and cakes all round, freshly prepared. Lots of very nice tea (coffee for those who prefer). Fabulous friendly service, and all in aid of a really excellent cause. Really I cannot recommend too highly!

Just incredible. All the food was REALLY nice Knowledgeable staff Excellent venue Really hope it becomes a success, lovely decor also.

We called in here for a bowl of soup and at the same time researching their cream teas for another date. The upstairs is very pretty and would be a good venue for a tea (reduced prices at the moment too. However we sat outside in the main Mall area which was a bit cold as the day was a chilly one. The food came quickly and we enjoyed it. The staff were friendly and managed to answer all our questions. Look out for the two Olympic torches behind the serving area - its an interesting story.

I have been going to ChariTeas since it first opened and i will continue to do so it is excellent value for money for homemade food and it is always fresh. To also support the charity makes it more worth while

We live in Spain but come over to visit family.stopped for tea and coffee at Chariteas and what a lovely young man serving us. Cheerful demeanor bought our drinks out to the table. Very clean .

I was in the marlands shopping centre and come across this place by accident , so glad I did , hada door stop bacon sandwich oh my was it ..... was asked if I wanted butter on the bread so glad I they did as im not allowed dairy products does make a change not to have to say .... but very courteous man who served me didn't have to wait for to long , and all together is came to under £4.50 with a glass of orange juice would come back again ...

I was told about Chari Teas by some friends and have since visited several times. They do a most excellent lasagne, other daily specials and a large selection of sandwiches, baguettes, cakes and many other things. Well worth a try for a quick lunch if you are in Southampton shopping.

I love this place being a tea room and being that the profits are for charity how can anyone complain? I ususally have a cream tea when popping by as there are no other proper tea rooms i central Southampton? In the past i have also eaten and the food is always tasty and value for money, we tend to sit inside as i find the upstairs fitting for a tea room and rather quaint, overall a pleasent experience.

Had a nice lunch here once, so elected to drop by for a cup of tea. Two staff and we were the only customers at 10.30a.m. Two mugs of water with tea bags in were plonked in front of us, £3.60 asked for and then we were told if we wanted milk it was in the large jug on the counter. My partner said that he'd prefer to put the milk in after the tea bags were taken out so we were given some milk in a small receptacle. Went to a table outside where I noticed an offer of tea plus pain au chocolate for £3 between the hours of 10 and 11 on a sign on a window. Went inside and asked why we weren't offered the offer. Reply? Because you didn't ask! Amazing that you have to pay more for less. Found the whole experience very shoddy and unwelcoming.

Sat in the courtyard which thought would be nice. It is quite bright and light with lots of glass roofing. Only draw back is if you sit in a sunny bit you get very hot. So pick a seat in the shade if it's sunny outside. Service and value of meals was okay.( 2 jacket potatoes and teas for about £11)

I love a tearoom and was very excited when we came across this one. But very quickly disappointed. The staff are very young and inexperienced. I asked if they had any gluten free options but was told no. We found a table anyway but had to wait for it to.be cleaned. I decided to go for the jacket potato to then be told they had none left. So.I opted for a tuna and egg salad. For over 6 pound I was shocked to receive a mere side salad with a spoon of tuna mayo and a spoon of egg mayo on the side. It wasn't nice at all. Overall a disappointing experience.

Having been dissatisfied with the John Lewis cafe both price,and service wise we decided to give this little cafe a try. Well our experience couldn't have been more different we both had the brie and and cranberry which came with a salad, and potato crisps more than John Lewis provide and cheaper. The young staff were friendly, and attentive, and we left feeling we would certainly return. The down side was although it was a sunny day it wasn't very warm sat in the Marlands complex, but please do give this worthwhile cause a try.

This cafe is run as a charity supporting youngsters. The staff are friendly, though they are very young and seem a bit lacking in confidence. I have visited a few times as I like to support the charity, but I have been disappointed with the food. I ordered a sandwich on artisan bread, but when it arrived, it was just bulk standard prepacked sliced bread. I will continue to go there for drinks but would not be inclined to eat there.

Had been to this place for coffee/tea a few times and seen the standard of the food taken to other tables, so decided to have lunch. Seating is outside, but within the Marlands Complex, or upstairs. As I appreciate 1920's-30's décor I fell for the place straight away. We both had a jacket potato and both commented on how perfectly cooked and presented they were as well as being good value. Staff very pleasant. Will definitely revisit.

Mediocre coffee...staff devoid of any charisma...we managed to order and be served drinks without the waiter actually uttering a word. So bad it was comical.

A great find, a clean peaceful oasis in the middle of Christmas shopping chaos. be sure to find it at the far end of the Marlands. lovely warm light scone served at the table on the gallery level with cotton tablecloths and classic cutlery by polite well trained staff. it's a great idea and does a lot for charity , well done.

We stumble upon this beautiful gem of a Tearooms in a downstairs corner of The Marlands Centre. My husband had an amazing cheese ploughman's and i had a high tea for one. All the food is freshly prepared, we will definitely be back.The great thing about this Tearooms is that it gives a percentage of its profits to its attached Charity U Support..

We had a doorstep bacon and sausage sandwich for breakfast! Fabulous! Mice fresh bread and freshly cooked bacon and sausage. Lovely. Staff were friendly and well mannered.