Chaophraya Newcastle in Newcastle upon Tyne

Eat there yesterday and was served by Elzo. The service, food and atmosphere were outstanding. Cannot recommend it highly enough.

Brilliant meal ... Fast friendly service. Hard working staff

Astonishingly good food, excellent atmosphere with a beautiful view across newcastle. The staff were friendly and attentive - our server was Enzo and should be commended.

Lovely setting with a fantastic sun terrace and genuinely friendly, attentive staff — but sadly, the food and venue didn’t live up to expectations. The interior is looking tired, with a very worn carpet and damaged toilet facilities (one of the stall locks didn’t work). Food was mixed: Thai prawn crackers came in broken pieces, chicken tacos were tasty, and the crispy pork belly was far too salty. Mains were inconsistent — the tamarind sea bass was extremely spicy despite being rated only one chilli, and when I gave this feedback to the server, it wasn’t taken on board. The beef Panang curry had a nice sauce but used chewy, poor-quality meat. Chaophraya now feels more like a chain than the premium dining experience it used to be. Great staff and a lovely location, but it’s time for some investment and improvement in the kitchen.

Had a lovely meal for my partners birthday. Mentioned it was her birthday and was given the best seat in the house. Gave her a card and cake free of charge. Food was lovely and our server Brad was really attentive. Will be back again.

Was in Newcastle for work and came across this place by chance. Best meal I have had in ages. The restaurant is centrally located, love the decor and love the vibe. The staff were fabulous. Friendly, attentive, accommodating and really helpful with the menu and checking on allergens and likes/dislikes. The food was absolutely delicious. Full of flavour, spice level based on your preference and very generous portions. I am definitely coming back next time I’m here.

Excellent service, friendly, fast and helpful. Food was fresh and well presented, a great place. The outside area was perfect on a sunny afternoon. Would definitely return.

Amazing delicious food with different cocktails, we for the bottomless brunch would highly recommend it worth every penny !

We came here for a birthday dinner and from the initial enquiry through to the end they were so lovely- ice and enzo were so nice and we really loved the food- fresh food with lovely flavours and fab cocktails. Thank you all!

We came for a birthday. We were given a great table with a lovely ‘happy birthday’ note. The service and food was amazing, they even put a candle on the desert! Lee and Ice were so helpful. We’re always so pleased with the food here.

The food was not so tasty this time around.

Food and the view is really amazing. Staff are really friendly. Worth experiencing this thai place ♥️✨

It was my girlfriend’s birthday celebration (with 25 of us) and we were in the terrace area and most of us had three courses. The atmosphere was great, very relaxed but also lively at the same time- there was an enjoyable mood to the terrace whilst it not being overwhelming and we were also the only people there so it was even more chilled out! The food was amazing and the service was great! The food was served quickly to us whilst still hot and if any one of us needed anything the staff were always there to take care of us! The staff were incredible; they were very friendly and kind and willing to help with any of our wishes which included singing happy birthday to my girlfriend and bringing out her cake and they were just great! They made sure everything was there that we needed and always came to check up on us! Our main server was someone called Marcha and they were incredibly friendly and attentive and went through an incredibly long billing process at the end of our meal where all of our guests were paying separately and they ensured that everyone was being charged for only the things that they purchased and weren’t charged anything extra! Thank you so much for your amazing service from all of us at the party! You guys helped to make my girlfriend’s birthday celebration so enjoyable for us all- thanks again!!

Our first visit to Chaophraya was to celebrate our wedding anniversary. The members of staff were lovely, there were only 2 waiting all of the tables, and despite it being very busy, there were no delays or issues. Brittany welcomed us and and after a very short wait in the bar area, we were taken to our table. We sat in the window overlooking the comings and goings of the street below. As it grew dark, the dome of the Botanist was lit up making it a pretty view. We ordered our drinks and Miguel introduced himself to us as our waiter for the evening. We decided to order a set menu so we could try a few different things. We went for the Yom set menu and everything was absolutely delicious and you got plenty of each dish to share and a pudding each to finish. We had a few chats with Miguel and Brittany over the course of our evening, they were so friendly and combined with the relaxed atmosphere of the restaurant and the delicious food, they made anniversary evening perfect. We can't wait to go back 😊

Great first visit, fab food and lovely service - Bradley and Finn were great!

Food was lovely and Miguel was excellent!

We have been meaning to go here for ages and ages. So after we were given a 50£ voucher we had an excuse to go. And wow what an experience. This was the best meal with the best view of Newcastle and St James ever. We had a main and dessert. It truly is the taste of thailand. The food is stunning, like its amazing. I have never had food like it. You deffo need rice or noodles as a side with your meals. The mocktails are like summer in a glass. The desserts are really light and tasty and the thai tea is dreamy. Only a few things that could be improved: Remove the pile of dirty glasses from the bar Speed the service of the cocktails and desserts Be attentive when writing down orders Have one clear exit and entrance Too many perfume smells in bathroom Have all the same plates/ portion sizes

Just been to. Chaophraya. This is the our first visit to Chaophraya Newcastle . The place is so welcoming with polite , pleasant staff . Our table was for 750 PM . We reached the place at 715 PM . The ever pleasant staff made us feel comfortable till the table was ready . There was not much wait even though the place was busy . The food was excellent . If you want to eat Authentic thai food then this is the place ! This is surely a five star place ! Thank you Brittany and team! Regards Ajay Ramachandran

We have been meaning to go here for ages and ages. So after we were given a 50£ voucher we had an excuse to go. And wow what an experience. This was the best meal with the best view of Newcastle and St James ever. We had a main and dessert. It truly is the taste of thailand. The food is stunning, like its amazing. I have never had food like it. You deffo need rice or noodles as a side with your meals. The mocktails are like summer in a glass. The desserts are really light and tasty and the thai tea is dreamy. Only a few things that could be improved: Remove the pile of dirty glasses from the bar Speed the service of the cocktails and desserts Be attentive when writing down orders Have one clear exit and entrance Too many perfume smells in bathroom Have all the same plates/ portion sizes

We celebrated my girlfriend's birthday here, and it was a fantastic experience! The staff went above and beyond with a lovely birthday sign and a delicious free cake. The food was top-notch, and the atmosphere was spot on, making it all worth it. While the drinks could use a bit of improvement—my watermelon juice wasn't great—everything else, including the live music, was just perfect. Definitely a place I'd recommend for special occasions!

We had a nice meal. The atmosphere was relaxed and inviting. The food was good and there was plenty of it.

Saludo después de esperar 5 minutos. Muy lento para tomar bebidas y pedidos de comida. La comida finalmente llegó y apenas estaba caliente. ¿Quién sabe cuánto tiempo estuvo en el paso?

We were a party of 5, all 50 plus and we booked a bottomless brunch. There were a number of additional tables that had also booked brunch. The food was hot and enjoyable. We had the sharing platter to start, followed by the green curry and lamb massam curry. The mains all came with jasmine rice but we had to request it as it wasn’t brought out with our mains. The disappointing aspect though was although we were bottomless the table next to us received far more attention and better service and were offered at least 4 or 5 rounds of drinks more than us. We had to on a number of occasions request more Prosecco (we weren’t drinking cocktails, unlike the table next to us).

Tomamos cócteles y compartimos platos. Un asiento precioso, buen servicio y ambiente. Los cócteles eran muy buenos. Lichi martini, en particular. Un gran lugar con hermosas vistas sobre el centro de la ciudad.

Cool spot with view over Monument. Had Khao Soi as rarely see it on menus. Really tasty but not as brothy as I like. Was more of a stylish restaurant version than traditional street food style. Still very good just different. Sauce with broccoli was too strong a flavour, very salty. Staff were nice.

Fantastic food, service and ambience for our special occasion!

The food is nice but we thought that one dish was overpriced which was the sweet sour chicken as the chicken is very little and the fruits are not much and it costed 19 pounds! The restaurant was very busy and we had waited for a while to get our food. The staff is very polite and attentive.

A good place for Thai food and nice ambience of the place

Visited Friday afternoon for my daughter’s 40th, mam and daughter shopping day, when I booked online I asked for a table with a view for her birthday. Got to say they were exceptional! The table was perfect and included a card with a happy birthday message, all the waiting staff congratulated her, the food was amazing as usual, king prawn pad Thai extra spicy 👌 I ordered a desert and my daughter ordered a coffee but they presented her with a chocolate desert with a candle and a ‘happy birthday’ message, saying she had to have a desert on her birthday! Asia was our server and very pleasant girl, made a great day out absolutely perfect! Thank you Chaophraya!

We tried the new breakfast menu today at Chaophraya and were really impressed! It's a lush setting with fab views, I've been many times before and enjoyed. Brunch dishes with a Thai twist, I ordered the eggs benddict with siracha hollandaise which was very tasty with a nice kick and nice runny eggs. My friend got the buttermilk pancakes which were fab with toppings throughout. However the sides were the star of the show, I could have eaten 10 of the salt and pepper hash browns! We had some lovely smoothies and excellent service!

Really enjoyed our lunch today! Service was attentive and polite without being full on. Food was very flavourful! Will definitely be back to try more dishes on the menu

Outstanding Breakfast Experience! My partner and I had breakfast at Chaophraya and it was nothing short of amazing. From the moment we walked in, the warm and inviting atmosphere set the perfect tone for a great meal. The service was exceptional—friendly, attentive, and quick without feeling rushed. We were sat right next to the window so we also had great views from the restaurant. Now, let’s talk about the food. We both ordered the same meal which was “Avocado on Toast” which comes with poached eggs, and it was absolutely perfect. The eggs were poached to perfection, the toast with avocado was incredible and the hint of lime on the avocado made the flavour stand out. The side of Salt and Pepper hash browns were also unreal. Every bite was bursting with flavor, and you can tell the ingredients were fresh and high-quality. To top it off, I had an iced coffee, which was smooth, bold and very refreshing and exactly what I needed to start my day. My partner got the Sunrise smoothie which was also amazing! Whether you’re looking for an amazing spot for a leisurely breakfast or a quick bite before work, Chaophraya is a must-visit. I’ll definitely be coming back to try more from their menu! Highly recommend! Want to also thank Mike and Miguel for their incredible service from entering the restaurant to leaving and throughout our meal. Very attentive, knowledgeable and friendly staff.

The atmosphere is good but the person who took our order is a LIAR and not sincere. He should respect the customer. He thinks thai fish cake is not popular thats WHY he served us Fake thai fish cake " it's insulting to us" what a disgusting thai fish cake they had, it should be deep fry NOT steamed fish! No wonder the thai man didn't come back to show his face again. It's not chaophraya i used to know before.

Excellent location for city centre dining. I would recommend the tapas, however not recommend the pork scratching as they appeared out of a packet. The rest was lovely and thoroughly enjoyable at a price that reflects the quality. The customer service was very good. Left feeling full and satisfied.

A birthday lunch for my wife. Booking was easy online and I was sent texts to confirm arrangements. Allergy information was collected and dealt with. We had a lovely window table and they had placed a reserved for birthday sign on the table. Not cheap but well worth a visit if you like Thai food.

Came during restaurant week but on Saturday so was usual service rather than the restaurant week menu which was disappointing. Service was poor, the restaurant was busy but not busy enough to cause a 20min wait for water for the table. Drinks were quite nice but again a ridiculously long wait for them. It was really hard to get anyones attention to order food/drinks/the bill which was frustrating, especially given that there appeared to be plenty of staff just standing around? The starter was good but expensive for what it was, the sharing platter. The mains were okay but again expensive for the portion sizes. I had the veggie pad Thai which was quite small and mid, my friends had the sweet and sour, Thai green curry and basil fried rice. All of them said the rice was painfully dry. My friend ordered the pork basil fried rice and was given the chicken, we didn't complain as we were eager to eat our food and leave at this point. On the bill we were charged for prawn crackers that never arrived. This was corrected and the staff were friendly just unfortunately not attentive. Probably wouldn't return, especially if not on restaurant week special offers.

Average food …Very very overpriced !!! Drinks prices … ridiculous!!! Loads of communication when booking and confirming numbers , have since queried bill and not one word in over 2 weeks !! Very poor !!

Food was delicious, from starter to mains I could not fault it, my favourite holiday destination is Thailand and I felt like I was back there, the food was so good

The server forgot to bring the second course by himself! The fill in staff....who came to replace did not even replace the cutlery. Poor service experience! Food was good, but portions were small for Thai food

It's a nice atmosphere but the food is very average for what you pay, which is over the top. Started with tempura vegetable which was actually pretty good. Then the Tamarind Roast Duck which was a bit on the dry side if I'm honest. It's described as coming with vegetables. I ordered a side dish of tenderstem broccoli only to find the Duck arrived already with....tenderstem broccoli. Perhaps the waitress could have mentioned that? Anyway, both sets of broccoli were hard and undercooked. We had 2 drinks and then a bottle of wine. Even after the 35% discount voucher the bill was £135, which I consider over the top for what we got, which was at best, a pretty average Thai meal...

First visit with office friends. Had a great time and everyone enjoyed the food including me. Will visit again.

Would describe chaoprhaya as a very Instagrammable place with gorgeous decor and extravagantly presented food and drinks. Unfortunately the food is mid! And quite expensive (21 quid for fried rice with four prawns in it)

I have visited Chaophraya several times in the past few months, with different friends. Every visit has been faultless. Wonderful food, ambience, atmosphere, service. A "real treat" every visit! On Tuesday (21st Jan) we were served by Aiew and Brittany. Lovely! Professional, friendly, helpful.

My favorite Thai restaurant in Newcastle. I never miss a chance to eat there when I’m in town!

Loved the food and service! Miguel and Enzo in particular were great! Get the chicken tacos

Very first visit to this restaurant on Restaurant week. We were a group of 3 we all had different starters and mains.Food was very tasty,well presented. Service was excellent The restaurant location and views are fantastic. We were shown the outdoor terrace and seating area. This would be lovely on a sunny day.Really enjoyed today will definitely return.

The food is delicious and the most important thing is halal food We ordered two dishes, the first was duck and the second was chicken with pineapple

I went here for my birthday meal with my daughter (who is 4 years old). The food was great and the views from the restaurant are beautiful. The interior of the restaurant is gorgeous as well. Most importantly however, the servers were lovely. They were very friendly and attentive and both interacted well with my daughter. I also loved the special touch of putting my name on the complimentary birthday dessert. Would highly recommend.

Very disappointed, I have eaten here before several times but this was not up to the standard I had in the past, or expected. Presentation and taste if the food left a lot to be desired, not sure if they have new staff in the kitchen, or they just had too many customers today but do not think I will be visiting here again. Mantra in Newcastle is much better Thai restaurant but a little more out of the way. However I think that the extra effort in getting there would be worth it. Food here was not hot, taste was very so so, presentation was not that great. Gone from a three to four stars restaurant to one star in my opinion.

Disappointing Experience I had high expectations for Chaophraya, but unfortunately, my visit was disappointing. The manager was incredibly rude and unprofessional, which set a negative tone for the evening. Customer service was poor overall, with staff seeming disorganised and inattentive. The service was painfully slow, and to top it off, the prior arrangements we made were not followed through as promised. For the prices they charge, my friends and I expected much better. Sadly, we would not recommend this restaurant based on our experience.

1st class service, food excellent. Had requested a specific table when booking. This was provided without fuss. Vert happy, will definitely eat here again

The one star was only given to the staff over there. Food was totally far away from Thai cousin, in general food wasn't tasty at all. i ordered Pad chicken thai noodles and literally spitted it out if my mouth, the chicken was stinking and you can still smell and taste the uncooked chicken's smell🤮. prices was too high compared to the quality. here are the rest of my order

Loved it. I'll be going back. I was so happy with the food. Delectable, flavoursome, rich, and whatever adjective you can think of, the food is that. Excellent service from the staff and beautiful atmosphere.

This was an interesting experience at Chaophraya in Newcastle. We visited as a group of eight for a work night out, and while the evening had its highlights, there were also some disappointing moments. First, the food was exceptional. The menu offered an impressive variety of options, and everything we ordered was beautifully presented and full of flavour. It’s clear the kitchen staff take pride in their craft, and the quality of the dishes was a real standout. However, the service didn’t match the same high standard. When our food arrived, several items we’d ordered were missing, and this disrupted the flow of the meal. While the staff were polite, there was a clear language barrier issue, and the lack of attention to detail was frustrating, especially for a larger group where coordination is key. The cocktails were another highlight - expertly made, delicious, and great value with the 2-for-1 offer. Unfortunately, they took far too long to arrive, leaving us waiting longer than expected and detracting from what should have been a seamless, enjoyable evening. Chaophraya has a lot of potential, especially with its fantastic food and drinks menu, but the service needs improvement to match the quality of the dining experience.

Festive menu was outstanding. Amazing service. Delicious meal. Will be back

Best in town!!!The name “Chaophraya” (เจ้าพระยา) refers to the Chao Phraya River in Thailand, which is the country’s most significant and iconic waterway. The term “Chao Phraya” itself is a title of nobility, roughly meaning “lord” or “grand duke,” symbolizing something of great importance and prestige.

Ambience was really good and positive vides, food was another level, thankyou chaophraya for the service ❤️

Delicious food with an amazing view of the city. Great service from the staff

Was recommended this restaurant when visiting for the weekend and it did not disappoint! Great view on the rooftop, wonderful staff, and the food was delicious. I'm Thai and enjoyed every dish (and portion size) - only wish I could try more! We had the mixed starter, dumplings, pork belly curry and lamb massaman (the highlight).

I come here a lot with my Mam for lunch and we always have a great time. I even took my friends and work colleagues here because the restaurant is literally at the heart of Newcastle it’s so convenient. But this time for my Mam’s 60th, we had suuuch an amazing time. FOH staffs were so accommodating and attentive. Atmosphere was great (as always). Food was lovely (as always!!!). Will definitely be back and deffo recommend it xx

£16.. yes £16 for a Medium glass of [medium] rose is outrageous!! They wouldn't have paid that for the bottle.. Won't be back.. total blatant rip off. Be warned. Food just ok.

Highly recommended! Beef Penang is fantastic!

Whilst using the restroom a member of staff came out of a locked cubicle and didn't wash his hands. Upon returning to my table he was serving food from the kitchen.I complained to another member of staff and was told later that he was in Thier to check his phone. Even so he should have washed his hands, it's basic food hygiene practice.

From our visit to Chaophraya We chose for 3course set lunch menu (£25 pp). Food was awesome, loved their starters and main course. Dessert was ok ok. Mocktails great. Loved their interiors. Chicken was halal.

Sorry but I think it is rather expensive £16.for a glass of red wine,we were shocked when the bill arrived.

A great meal last night. Dan was excellent, so polite and attentive to our group's needs despite how busy the restaurant was. Thank you

Amazing food, beautiful views. Order the Yom sharing menu as you get a great taste of some of the best dishes!

I don't mind pay a expensive dinner but always have to be hand by hand with price. I know is a thai restaurant but I get a steak which I ask to be rare medium (it was full cooked and dry). My partner get a curry that in the menu said it was not really spicy but it was as hell. Then with the steak they offer me a side that was "free" that it wasn't. The egg fry rice was soggy and don't really taste like nothing. So we paid £65 for a cheap meat and a curry that was spicy as hell. The place is in a nice area and you have nice views. You can get nice pictures 😂

Amazingng food and drink, let down at the end with over a 45min wait for desert despite explaining we had pals waiting over the road.

Having visited previously I was expecting the same level of food and service. Unfortunately this was not the case. The food was not authentic Thai, the Pad Kra Pow was basically chicken fried rice, the chips were the hollow frozen kind and £8.50 for a Chang is simply outrageous. I counted six different members of staff that had come to the table for one reason or another, with no awareness amongst them of what the others were doing. Also staff congregating in the smoking area vaping. Presumably on a break, but should not be there. All in all pretty disappointed, it’s went downhill and at almost £80 for 2 people for restaurant week isn’t great value.

We really enjoyed our meal here, I was happy with everything I chose. My partner enjoyed his curry but wished he chose something else as wasn't quite what he was hoping for. The outside area is beautiful and we were so comfortable sitting there while eating. The servers were great and weren't on top of us much which I like when I eat out. We skipped starters as we were looking forward to ordering more for the meal to share but next time we'll definitely be trying the sharing chaophraya platter. I had the panang curry with chicken which was delicious and the chicken was cooked perfectly, I didn't get a bad bit and had that with jasmine rice which again really enjoyed. My partner went for the jungle curry which he was warmed was extremely hot, luckily it wasn't that hot - he could taste the heat but not uncomfortable or as hot as he prepared himself for but it's quite a thing curry which is where he was disappointed but it's the first time he's tried that one. His preference is a thicker curry more like the panang so he'd choose something different next time but glad he tried it and still ate it all. We also chose the noodles which were described a as a take on Singapore noodles. I was expecting a bit more heat but the taste of them was delicious and I'm so pleased I ordered. But they definitely don't have any heat to them. The chicken was slightly more chewy than that from my curry but not off putting. We also got the side of their five spice chips which again had a lovely taste. Carb overload for us but we ate it all and I walked away very stuffed but very satisfied. I'd be back again but it's a bit pricey so will be a treat for us rather than a regular visit.

A fantastic birthday meal. It was lovely warm summer afternoon and sitting outdoors in the rooftop was lovely. The atmosphere was brilliant it felt like being abroad enjoying the sun. Service was great, fast and friendly. Even a free starter for the older couple on a nearby table which was a lovely touch. Food …. The best part. The flavours were fabulous like a party in the mouth ! Portions were fab ! 5 spice fries ….. oooh I’m going back here for sure ! Larger was fab and refreshing! I can not say a bad thing about my experience!! Get yourself a table you won’t regret it !!!

Great experience.... Mike served us so well and was really friendly and polite .. food was delicious and ambience was outclass .

Ordered three curries, rice and spicy chips via deliveroo. The meal came without rice and with one of the curries missing. Rang the restaurant to ask if they could send it through, answer was blunt and with no apologyt: "no" and "get a refund from deliveroo" I am allergic to fructans which are onions and my lamb curry was requested with no onions. The crispy shallots were left off but the meal itself had big chunks of onion in. The vegetables in the curry were half a carrot and three pieces of semi-raw potato. The lamb and sauce was quite tasty, but about 1 lamb chops worth of stringy overcooked lamb. The chicken Curry was good for flavour and the texture and taste of chicken too, but was similarly quite short on the amount of actual food in it. Each curry is £23, which is a lot of money for a small amount of average food. The spicy chips were ok-ish but not very spicy. So we made our own spicy chips whilst we waited for our rice to cook (remember there was no rice) Big disappointment in both quality of food and value for money.

We had a bottomless brunch here on Saturday. Top class food, cocktails and service. Great value for money. Will definitely be back 😄

I was really impressed with the service. I organised a surprise birthday meal for my friends 60th Birthday, Brittany was really helpful prior to our meal, she replied to my emails quickly and was really helpful and accommodating. The staff on the day of our meal were all also really helpful and accommodating and made the surprise birthday meal go really well and smoothly. The food was delicious and the atmosphere and restaurant were perfect for a special occasion.

My husband booked Chaophraya for my birthday dinner yesterday. In the past we have always celebrated our wedding anniversary, promotions and birthdays here. Have come with friends for bottomless brunch many times. However yesterdays meal was different. We ordered the sharing platter. Which was OK - not bursting with flavour like it normally does . Whilst my husband enjoyed his meal . My order of GOONG PRIK KLUEA - was just battered prawns on a bed of fried rice noodles. It was so oily I could not even eat a single bite. My husband who generally eats everything could not even eat a bite. We asked for it to be packed to take it home. I then ordered COCONUT CRÈME BRÛLÉE for dessert.This came with two raspberries on top. Whilst having this I realised that both raspberries had gray mould! I spoke to a lady ( sorry, can't remember your name). She was lovely and offered me a replacement dessert. At this point I just wanted to go home. We asked for the bill - she had taken my main and the dessert off the bill and offered us 10% off for next time. My birthday meal was a disaster and it will be a good while before I come back here again. I left the packed food as there was no point taking it home! Very disappointed.

Had a birthday there the other weekend and the food was absolutely delicious, the waiters were very friendly, polite and always there when you needed them

Love this place ,ben numerous times ,for food and just for a refreshment ,, so ambient and lovely smart staff !! A+++

Huge selections of delicious dishes! Vegetarian and vegan options available. The set menus are interesting as well as ordering a la carte. Drinks selection is great too including Asian beers.

NIce Thai restaurant and coffee shop the staff are amazing

One star is for very bad service. Such a bad experience we had this time (tonight). We received the mains and immediately realised we need some more food. We asked the waiter can he add chicken satay- he said that will take only 5 mins. We finished dinner in 25 mins even then the chicken satay didnt arrive. We asked for 2 extra spoons which never arrived. We waived to the waiter and he said it is nowhere close ready so he is taking that off the bill. Then we had to ask for 2 times to bring the bill, which included the chicken satay. We asked him again to correct it - he doesnt return in 15 mins. We walked to the counter as we had to leave, he prepaped the bill and included service charge. He had already included that in the bill and asked if it is ok. I could not believe he was asking for service charge after so many mistakes. We didnt want to create a scene. So paid all of it and left. Know that there were people in total 3 tables and rest of the restaurant was empty. There is no way a service can go wrong in so many ways. Utterly disappointed.

Very unhappy I just ordered a non alcoholic drink and made it very clear when ordering with the waitress I’m unable to drink alcohol. I ordered a virgin mojito and was given a very strong alcoholic mojito.

I came here for dinner on my birthday. This was my first time here and I really liked it. Chaopraya is a great choice for a date or special dinner. The service was super quick! (it was a Monday though) For drinks there was a 2 for 1 cocktail special, so we both had tigers eye which was delicious. There was an abundance of drinks choices and food. It was very difficult to choose what to eat but in the end I decided to go for 3 starters because I had my eye on the mango sticky rice for dessert. I got spring rolls, sweet corn cakes, and summer rolls (all vegetarian). All dishes came garnished with sweet chili sauce, violas, sprouts and/or banana leaves. This is something I really enjoy and am very particular about. It was very neat and the best part was it did not take away from the dish. A lot of garnishes interfere with the flavour or texture making it hard to distinguish the quality of the taste. The sweet corn cakes were definitely my favourite, and the spring rolls landed an easy second. The sweet corn cakes had an excellent balance of moist and crisp. The different flavours were really strong meaning you could accompany it with sweet chili sauce without sacrificing the food itself. You can never go wrong with spring rolls, there wasn’t anything particularly special about these ones but they were very tasty. The summer rolls were well wrapped, fresh and super crunchy. They were very tasty and I loved them even though I do prefer a summer roll with peanut sauce and vermicelli noodles. The starter portions were bigger than I expected (definitely not a bad thing) so I ended up taking the remaining summer rolls home and not ordering a dessert. Although the meat and fish dishes dominated the menu, the innovation of the vegetarian meals made up for it entirely. My boyfriend had the beef penang, which he said was great and quite spicy (but in a good way) however, the beef was less tender than he thought it would be. I tried some of the sauce and it was very good. He also ordered the chicken tacos as a starter which came after the main because the kitchen accidentally made vegetable tacos (again, this did not bother us at all). My boyfriend was also not able to finish his meal completely so did not order a dessert either. There are some incredible flavours on the menu. Incorporating fruit with savory is a definite favourite of mine however, if this is not something you enjoy there are plenty of staple Thai dishes. The menu states how spicy dishes are using chili icons which is helpful for new customers to decipher what they can handle as every restaurant is different. The interiors were not the best which was a little disappointing considering the quality of the food and how they promote themselves. Initially I was put off by it being located in Eldon Sq. however, a singular entrance by lift helped to make it feel more special. The building itself is beautiful and a rooftop restaurant is always nice. I did feel like there wasn’t much ambience however, it was a Monday. From its appearance it did not seem like a Thai restaurant. I understand it is a chain which takes away from authenticity but it still would have been nice to see some traditional furniture or at least a few tributes to Thai culture that weren’t limited to Buddhas. As a slightly more ‘sophisticated’ establishment, I did expect better however, it was still comfortable. The prices were relatively decent however, as university students this isn’t a restaurant we’d be able to go to often. I think the prices are completely reasonable considering the taste and presentation of the dishes. For the two of us we paid £72 including service charge. * The negative comments are just explaining why I have given 4 stars instead of 5. I would still highly recommend this place to everyone reading.

lovely food and kind service we will be back

The food here was superb and definitely better than other Thai restaurants in the area. Would highly recommend.

You must book in advance to ensure a seat by a window to get a wonderful aerial view of Greys monument because the restaurant is situated on the top floor of Eldon Square shopping centre inline with the top of the monument. The restaurant is clean, tastefully decorated and the service is very attentive and polite. The menu is also quite extensive. This is a select restaurant with good authentic Thai food so the prices reflect that but not excessively so for a lovely night out with those family and friends that you love. A wonderful taste of Thailand.

Staff were lovely.Food was fabulous but small portions.Cocktails were fantastic.

Very very very nice staffs and calming atmosphere, however the thai foods wasn't that amazing compare to other thai foods I've had for it price and quality. The starter we ordered was a bit bland.

food is phenomenal. price is astronomical ££££

I was hoping for an impressive experience. Unfortunately it wasn’t as good as hoped for. 4 parties, meal served not at the same time. To the extent of one person’s main meal being entirely forgotten and finally served while others were waiting. My main meal was lukewarm. Ended up with espresso served in a stone cold cup. Food was very tasty regardless of the shortcomings described above. A bit of effort towards carpet cleaning would help as you can see stains offering long history of food spillages. And tune the music down please, not to mention the questionable selection of the music itself. Nice location though. This is subjective review but that’s what it is about I guess.

While the ambience and the service is good, the food is disgustingly sweet. I ordered the sweetcorn cakes which came drizzled in the sweet syrup. This would’ve been better had it been on the side and I could use it as wanted. The pad Thai as well was sweet and I left feeling disappointed, seems like they are catering to the British palate by removing any semblance of spice. Prices as well seem exorbitant for the food served.

We've chosen Chaophraya for our celebratory dinner after our wedding ceremony about two weeks ago and it was the best decision. Thanks to the kindness of the management we've had the privilege of dining in the private room, the Thai Garden and it was just beautiful. The food and the atmosphere were top notch and the team members looking after us were absolutely amazing, so lovely and professional. We'll be recommending Chaophraya to everyone and we will definitely be back for some more tasty food and lovely views ☺️ Thank you!

This food is too salt. Not worth money

Authentic, and delicious. You could tell the good quality ingredients, especially the meat (which there was plenty of). The food was cooked fresh to order, and the restaurant itself was lovely, including an outside/rooftop bit, which I will definitely look at next time. The food was expensive, but also definitely worth the price!!! All in all, a lovely meal, and I will definitely be back soon. Also, definitely get the chaophraya starter platter, it is delicious. 👍👍👍

This restaurant has a great feel and ambience but the mains let it down. We ordered the black pepper sauce chicken and another spicy chicken dish, the biggest let down was that the chicken was so dry that we both ate less than half of the dish. £90 total cost..1 drink each, the chaophraya starter platter, 2 mains and 1 side of 5 spice chips. Told our waitress when we'd finished that the chicken was so dry, hence the reason there was so much food left over, we blatantly saw her tell the manager and guess what.........! When the bill came there was no form of apology or good will gesture....too which I was very shocked considering how politely we mentioned about the food. Anyway we paid and left. We tried it and the experience confirmed we would never go there again or recommend this restaurant to anyone ever.

Booked for Mother’s Day with my Daughter. The restaurant is beautiful and despite a miserable day outside very light with great views. Traditional Thai decor and well maintained. Warm welcome and great service throughout. Cocktail options are plentiful and I received a complimentary cocktail as it was Mother’s Day. We both had the pad Thai, my Daughter had the chicken option and I had the belly pork, it was so delicious. We didn’t have starters as we had breakfast at our hotel in the morning and the pad Thai was very filling. Definitely will return

We arrived at 7.30 pm and were shown to our table given menus and were told they server would be with us shortly. So as we sat there other people arrived got seated and were served drinks. We waited patiently and still no one came to our table. I called the server over and were told again that someone would be with us shortly. 35 minutes of waiting we decided to leave. All in all, very poor customer service. As we walked out another couple were saying they had 2 main courses and a drink each and it cost them £104. I think we had a lucky escape

We are visiting Newcastle for my birthday. This restaurant was recommended to us, and it lived up to the recommendation. From the note on the table saying 'Happy Birthday' to the little desert with Happy Birthday on it, it was very good. The food is excellent and the staff are very welcoming and friendly.

Food and service were first class…. Made to feel welcome from the outset and food delivered expectations. Would recommend