Based on 2 opinions finded in 2 websites

Based on 2 opinions finded in 2 websites
Nº 440 in 512 in Aylesbury Vale
Nº 114 of 118 British in Aylesbury Vale
Opinions
I was looking forward to a nice Sunday roast lunch out. If your looking for warm white wine, cold dinner, cremated roast potatoes and burn’t Yorkshire's than this is the place to go. When asked at the end of the lunch if everything was ok we complained about the food and we’re then presented with £100 bill with £3.60 discount. Insulted wasn’t the word. I’m not one to worry about what the bill is usually, but the way the manager/owner Mateo dealt with it was disgusting and I’m surprised he is in business at all. Pubs are going out of business everyday and we try to support our locals whenever we can. As a businessman myself customer service is key. I never give bad reviews usually and am not one to complain but this has really wound me up. It’s just unacceptable the way they dealt with our complaint. I won’t be going back and wouldn’t recommend it to others.
Sean G . 2023-02-12
MORE AT TripAdvisor
We found this place by chance and was pleasantly surprise! Food is fresh and cooked perfectly. Generous portions and full of flavor. Really delicious! The service was outstanding. I don’t think they were quiet open to serve dinner but they went the second mile to accommodate us and serve us a class A meal. We’ve been traveling throughout England for 8 days already and this is by far the best meal! Recommend it!
Inthelight5 . 2022-05-13
MORE AT TripAdvisor
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The food was very nice staff atentive to our requirements and loved our german shepard. Thumbs up and 2 paws up.x
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This is our favourite Wetherspoons locally - the staff are friendly and helpful, the food is always tasty and arrives quickly with a smile. The atmosphere is good and the beer (guest ales) are usually EXCELLENT. However I have deducted 1 star from food because for some reason the White Hart has fewer items on the menu compared with other Wetherspoons.
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The staff definitely make this place so special, cannot fault the fantastic service we received by all three of the staff in the restaurant who were attentive, friendly and professional, nothing seemed like too much trouble. They were all extremely customer focused. The big negative for us was we were in Birmingham for our anniversary and booked this place for dinner, even though it was an hour and a half drive, due to the amazing reviews about the steaks they serve. We checked the website before hand and it stated that it was festive menu only on the date we were attending, giving a link to the menu which was full of steak options. When we arrived at the restaurant we questioned the festive menu we were given and the gentleman told us it was an error and should have been removed from the website. We contemplated driving somewhere else but we stayed as trying to find somewhere else in Buckingham at 7.30pm on a Saturday evening would have been a pain. The food was really good, very tasty and well presented. A good evening all round, just slightly tainted because we wanted steak and were misinformed by the website.
718 Opinions
The mixed grill was absolutely delicious And cooked extremely well Compliments to the chef Simon And the bar staff sue and the team where brilliant from the moment we walked inn to the minute we left 100% recommend this place A******