Chaiiwala in Bradford

What atmosphere. Masala chips were cold return them twice still cold when 2 nd portion cold again. Food cold and reheated. I would not even feed it to my dog. Spoke to the manager and lack of customer service. Would never recommend Chaiiwala to anyone.

Absolutely shocking!!! Went with my family. The food was cold and was sent back. When it was brought back, it was still cold and tasted as though it had been reheated. Complained to the staff who didn't know how to deal with our complaints and had to call the store manager, who was on his day off, who was rude, arrogant and unhelpful. There were no lights or toilet paper in ANY of the toilets either. This was our first and last time. I will NOT be recommending this place to anyone 😡

Me and my family came to chaiwalla for the first time expecting to have some fresh food and chai tea. The food came cold the order was wrong and when making the staff aware of this he took the food back and told us he would bring some freshly made loaded fries back in 5/10 mins. When the second lot of fries came out they were still cold and looked like they had been re-heated. When taking the food back a second time he turned around and said ‘it’s hot underneath, it’s just the edges that are cold’ - how after 30 seconds of bringing the food out can it be cold???? The member of staff then contacted the manager - when we were speaking to the store manager Sohail - he was arrogant and unwilling to help. We were very reasonable on the phone making it clear we only wanted refunded for the loaded fries and what was supposed to be the chicken kebab nan but came as chicken tikka - baring in mind we spent around £50. We made it clear that we were happy with the chai but the food was ‘diabolical’. Whilst on the phone Sohail was watching the CCTV making remarks like ‘well you’ve eaten all your food’ - we made it clear that the food was eaten due to the fact that the staff didn’t do anything after we complained multiple times, one of us eating the food has epilepsy and with no food is prone to seizures and there was other children that needed to eat. Getting no where with the manager over the phone we asked for the Head Office contact details in which Sohail refused to give us the information. All we wanted was some warm food and good customer service, we have received non of this. On top of this complaint we are also deeply disturbed to know that Sohail was watching the CCTV away from work as it is ‘his day off’ and we will be looking into the laws and regulations on this matter as on top of the bad customer service we now feel our privacy has been invaded. If we don’t hear anything back regarding this matter we will be taking this further. Will not be coming here again!!

Amazing food and service from the manager Sohail. Food 10/10 service 100/10. Will definitely be recommending to people.

Great service from Raheem. Looked after me and my family.

I got 3 karak chai and 1 pink. Tea was amazing as was the quick service. Will definitely be coming back

Chaii Wala truly knows how to serve a legendary Asian breakfast! The star of the show: their karak chai—strong, aromatic, and perfectly sweet. It tied the whole experience together. The vibe is cozy, the staff are super friendly, and the food feels like home. Can’t wait to come back for another breakfast fix! Cash or Card accepted, highly recommend.

A Flavorful Delight! I recently tried the Chicken Tikka Melt Toastie, Samosa Chat, Omelet Wrap, and Tea at CHAIWALA, and I must say, it was an incredible experience! The place and sitting arrangements were next level. Overall Experience The service was friendly and attentive, and the atmosphere was cozy and inviting. I highly recommend CHAIWALA LEEDS ROAD for anyone looking for delicious and satisfying food.

I highly recommend CHAIWALA for anyone looking for a great tase and experience. The store's friendly staff, wide product selection, and excellent customer service make it a must-visit destination. The prices were reasonable, and the quality of the products was excellent. I felt like I got great value for my money. Amazing and delicious falooda wow 😲

Stopped in for breakfast this morning, great place. We both had the Desi breakfast - a perfectly cooked cheesy omelette with masala beans and 2 flaky parathas. Very filling, but also took home some of the pistachio milk cake, which was delicious. Will be back!

I took 2 alu paratas.take out they use frozan parata with patato stuffing..very very small size.and price was £6.40.and sadly no taste.price is high result 0.0.

It's good but the sandwiches wasn't really good and the chicken in the sandwiche smelled a bit

Pink tea come out of microwave owner really rude staff can’t understand English avoid at all costs unless you like your food microwaved and not fresh and unprofessional people who don’t no how to run a business avoid breakfast at all costs will put in microwave

Amazing food and amazing service from the gentleman behind the till. Karak tea was spot on.

Wrong order given, no number went through to resolve this issue. Would avoid this particular location

Absolutely brilliant visted it today the gentleman serving was very polite and got our order to us swiftly the place spacious now clean toilets and very clean place, my breakfast was on point very nice 👌Thank you will be back soon

Great customer service, waitresses were very accommodating and efficient when providing our food. Overall a great place to eat and would recommend.

Ordered paratha and they definitely not homemade but more like a frozen one. Such a shame for a cafe not to serve authentic parathas. Won’t be ordering from here again

Amazingly newly renovated venue with aplenty of seating. Staff welcomed me with a smile , easy journey, quick service, and amazing food. Finding authentuc freshly made tea is rare. These guys don't miss.

Buena selección de snack n opción de té. Opciones de desayuno desi e inglés. Opciones de té, opciones de postre. Menú completo que compartí. Mucha plaza de aparcamiento. Está al lado de KFC ingleby road.

Delicious food speedily served pleasant staff

Almost spend 20 pounds for teas without sugar . Disappointed

Bought the pistachio fix, little did i know the whole tub had only vanilla icecream which taste like cardboard, and only a table spoon of the pistachio. Pretty sure its called pistachio fix for a reason and not vanilla fix. Anyhows the pistachio icecream was creamy and amazing, crisp was on point. Not pleased that it was mostly vanilla, even though i told the lady to put more pistachio. Also she put the phone down on me before i finished talking. Rude.🙄 As you can see the whole tub is just white.

Chaiiwala Leeds Road has become my absolute go-to place for breakfast, chai, and casual meetings! Whether it’s a work meeting over a cup chai or a relaxing brunch with friends, this place never disappoints. The food is consistently fresh, flavourful, and authentically desi. The Karak Chai is hands down the best in Bradford, perfect every time! A huge shout-out to the Store Manager Abu Bakar, whose leadership over the past 12 months has transformed this branch into a top-tier destination. His dedication, attention to detail, and commitment to quality and customer focussed care have elevated the dining experience here. The service is fast, friendly, and attentive. The ambience is warm and welcoming — perfect for relaxing or working while enjoying great food. If you're looking for a spot that excels in food, service, and atmosphere, look no further than Chaiiwala Leeds Road. I tip my hat to the entire team for their exceptional work. I’ll keep coming back for more!

I visited Chaiwala (Leeds Road, Bradford) today and decided to try their chicken tikka pastie, enticed by the pictures in the window that made it look generously filled. However, what I got was far from the advertisement. The filling was a thin smear of paste, nowhere near the hearty, well-filled pastie shown in the images. It felt completely misleading and frankly disappointing. This kind of misrepresentation is unacceptable and borders on fraudulent. Chaiwala needs to address this issue and ensure their products match the expectations they set. Not impressed.

Tea is the only decent thing there ,However this can be a hit and miss. But the food is absolutely disgusting and not authentic at all. The food is basically tinned food warmed in a microwave, then charged premium prices.

"Just had an amazing experience at Chaiiwala on Leeds Road! The desi breakfast was delicious and came with a great portion size. The karak chai was the perfect balance of strong and sweet – definitely a must-try! The ambiance is cozy, making it a perfect spot to chill with friends or family. Highly recommend the masala fries and kebab rolls for something unique and full of flavor. Will definitely be coming back soon!" Sajid Bhatti, a staff member, provides prompt, quality service.

The Samosas are a must-try! Perfectly crispy on the outside with a delicious spiced filling. Authentic taste in every bite!

The Karak Chai and Omelette Wrap combo is perfection! The wrap is savory and satisfying, and the chai is the best I’ve tasted. The staff is very friendly specially Sajid Bhatti sb.

Alongside the food was super delicious and environment is quiet romantic, reminds me of all the days passed with my ex.🥺

My experience was amazing, I loved the food and the service was quick. The staff was great too. Would love to visit again soon

I had nice experience with amazing taste. Thanks to all staff members for giving us highly quality of services and serving us with delicious food.

I loved the service by Mr Sajid Bhatti.He is a very nice guy will visit again soon Inshallah

I absolutely loved the Masala Chips! They’re crispy, spicy, and have such a unique flavor. Perfect for snacking or sharing!. The staff are very cooperative and friendly just like bhatti sab

First time ordered and never again, missing order, called up staff couldnt even speak English, just about explained i had to go through jisteat to get my refund back

extremely small portions. paid £21 thinking there will be enough food for 2 people. was not even enough for 1 person.

Freshly made Food Hot and cold drinks good Staff 10/10

Tea was shit only thing good about it was that it was warm Wouldn’t recommend

Staff was rude and when asked to use the bathroom they said it was out of order when there was no sign to state this? Walked out really disappointed as I usually do enjoy the food

Love karak chaye and mango falooda

I will prefer chicken tikka naan.

Went here...for a cuppa ...they had toilets but said they were blocked...no assistance at all ..told me to go to a near by takeaway ....what a joke

I have not received my order, I asked the driver to call me when he was outside. Am very poorly and my husband was waiting outside for the driver. Very disappointed

Have to say that this is the best karak chai in Bradford by some distance! I have sampled chaii from a few places now both in Bradford and Birmingham and nothing compares to the taste and freshness of the karak chaii from chaiiwala. I visited both Bradford branches and on this occasion it was the Leeds Road one. Their customer service is both friendly and efficient! Highly recommend folks!

Great food and service. Highly recommend Pani Puri.

I ordered an iced coffee but they literally put ice in hot coffee and make it iced coffee and it taste disgusting. waste of money.

MASHALLAH NICE FOOD TEA COFFEE ☕ 😋 👌 😍 💕 😌 ☕ SERVICE IN BRADFORD LEEDS ROAD UK 🇬🇧 😀 👍 👌 😄 🙌 🇬🇧

This place gives me childhood memories when I was like 7 or 8. I went with my cousins to eat the Nutella wrap. Also came here to eat keema with crunch paratha. Nothing beats a good ol' desi breakfast shop! 5/5

Very nice food and very good service 👌

Not nice at all. Lemo pani 0/10. Service was really slow. Wouldn't recommend it.

Very nice food 10/10 very friendly staff . Karak chaii is the best in town highly recommend

Lot of this options were not available, Karak Chai sugar free (Not available) Karak Chai 50/50 (Not Available) They chai what we order was not hot as it should be, only one staff was there working and seems very inexperience and confused. We have been other Chaiwala’s and never felt that disappointed. Please sort it out 🤦🏽‍♂️

Fantastic food and delivery was great!

Staff were really friendly and the food was fresh

I go chai wala almost everyday for my hot drinks. The service by the whole team is excellent. They are friendly, efficient and always ensure my drinks are tasty and piping hot. I really appreciate their customer service and hope they continue to deliver the great service that I always kindly receive.

The best Chaiiwala cafe in Bradford. The best atmosphere. The best seatings and tables. Always looking clean to perfection. Staff are nice, friendly and always deliver the best service. Food and chai are always made fresh at the best temperature. Best service ever and everything!

As with all Chaiwala establishments. Only get the tea. The food is nothing special personally speaking.

Kadak chai, bombay sandwich and masala fries, bun omelette is good too. Halwa poori is a must try. Friendly and caring service.

A bright morning to have a fantastic start. Had a wonderful breakfast on 5th March 24, Tuesday morning. Indeed the one I often love to have and do recommend. The staff were so nice and lovely and is a nice place to visit again.

The food is awful, just microwaved to hell and take like 40 mins to cool down, even the tea is microwaved, no nuts added to pink tea, really bad quality, Person behind the counter can't understand the word samosa I had to draw a triangle ona piece of paper for them to understand

Good customer service and nice pasties

Always a delight, quick service and good food :)

Girl called maida working at till was very friendly. Had a beautiful smile and made is feelvery welcome. We are regular customers. Love to come because food is good and workers are very nice and friendly

Maida was an excellent worker who gave us amazing service

Food always cold! Ordered kebab roll comes rock hard. Seriously need to sort morning chefs out.

Desi breakfast is on point, girls give an amazing service in the shop too. Thank you girls…

Would not let me give 0 rating, with no Choi of mine had to give 1 star. Food is burnt both the chana and omelette, can taste nothing but burnt onions in the chana and the omelette is burnt and extremely greasy. Called the takeaway to inform of the situation and was told the chef didn’t burn the onions or the food, I explained I’m sat here with burnt food that is only got for the bin. Extremely disappointed and will never order from there again. I would like a full refund

Had no choice but to give 1star otherwise I would give an 0. Order desi breakfast, arrived burnt both the chana and omelette, chana can taste nothing but burnt tarka the egg is the same. Rang to inform and was told the chef said they haven’t burnt the onions in chana,but yet im sat with burnt taste in food, no quality checks done! Absolutely disgusting service will never order anything from this place again and do not recommend. Food was only got for the bin!!!

Brilliant service, great atmosphere and cracking food. Speedy service, with a smile. Would visit as much as possible. Great prices.

Been a few times now. Lovely Desi Breakfast and always very well looked after by Maida- thankyou!

Doughnuts were saturated in oil, tasted soggy. Chicken and sweet corn pastry was thin, minimal filling and not very warm. Hot chocolate drinks were nice and so was the chai drink. Would not recommend for food.

A place to go to have a catch-up and meet family members

Very friendly staff and a quick service. They never keep you waiting.

Value for money the omelette wrap is huge and fresh and so filling.

Ordered through Justeat and I ALWAYS leave order notes as everyone there knows who I am and that I’m very particular. Today the inept store manager decided to put someone called ‘Suman’ from GHR branch in at this store and she missed a drink of mine. Shameful considering I’m Leeds road most regular customer and the staff know that. Another thing that was missed: I specified that I wanted extra crushed almonds & pistachio in both chais and the one that came had none in. ‘Suman’ must be spoken to and retrained until she can follow order notes properly. I want both ‘Suman’ and the store manager to be fined £10 for their incompetence. There’s no excuse for not following order notes let alone messing up the order of a regular customer. To make matters worse I went into the store after to take this up with ‘Suman’ and her behaviour was pathetic, I had photo evidence of the missing item and the receipt and she didn’t say sorry once and instead said ‘are you sure it wasn’t the driver’. Then she decided to tell me they ran out of the sugar free chai which I got a taxi and came all the way to get because she couldn’t fulfil her duty properly and pack all items ready for delivery! Leave her at GHR branch and do not bring her in for anymore shifts at the Leeds rd branch as she’s utterly incompetent. What’s worse the store manager was hiding in the kitchen instead of coming and taking accountability, I expect swift action to be taken, as this is unacceptable and I want it taking further. .

In last months this branch i mean leeds road, this branch changed from zero to hero , this branch makes changed My opinion about Chaiwala, the customer service there more than 5 star !! I really mean it , i asked the top man there his name is Abu baker, I came from gulf we have very high standards there and i found with this gentle man + its helped a lot that he SPEAKING ARABIC.. thank you so much

I visited with my family earlier today and honestly chaiwala has the best breakfast in Bradford. The service was as good as the food especially from Abu Bakr. Very very polite gentleman with brilliant customer service skills. Its a 10/10 from me and we will be visiting soon again In Shaa Allah.

Went for breakfast this morning and it was amazing. The parratha and omlette was spot on and customer service from the lad abubakar was brilliant. Will defenently be back. Highly recommended

best tea and breakfast in bradford.would definitely recommend this place,very friendly staff ,ABU BAKAR was polite and helpful.would definitely go again.

I had a amazing breakfast with my husband which is desi & English breakfast with tea it was delicious and yummy.. The lady who served us her name Maida was so kind and her service was excellent I recommend it

Breakfast in Chaiiwalla is best in morning with tea, its really kind of Maida staff was really good kind and good service good smile and happy face love to come again thank you for best service Maida

We had the Shakshuka and Paratha, amazing taste and flaky textured paratha perfect for chai dipping. Highly recommend it. Sundas was very helpful and provided a good service

Lovely breakfast options, especially the omelette wraps. The staff are always very polite especially the young girl who wears a hijab & the manager. Will be back more often 👍🏽

Brunch with family. Quick service. Food was warm. Tried Loaded fries for the first time. Kids enjoyed there meal. We enjoyed our meal. Nice quite seating area.

Great desi breakfast. Do the best cinammon karak chai Ive ever had

Beautiful food, alongside family friendly atmosphere, took my daughter here for her 8th birthday she loved it was also a great experience all around

Amazing food very friendly staff highly recommended 👌 tea was fantastic 👌 😀

The place had a good ambiance and the food was worth the hype. I tried desi breakfast, which had omlette, chickpea and two rotis. The taste was so good and and had a good serving portion too. The kadak chai was spot on. Lemonade tasted natural, it had no added sugar.

Purchased 2 omelette rolls both with 3 extra toppings at 30p each. 2 aloo parathas, 2 sausages and 2 lamb bacon rashers to take away. Order was repeated back to me to confirm. Waited 25 mins for my order which Is fair enough as its a que service. There are orders before me to be completed. Finally take my order home and there's only 1 omelette roll. Tried calling and kept on hold on automated system for over 40 minutes with still no answer looks like there were alot of others waiting on line to complain. Its a shambles. You trust these businesses to give you what you PAID for. First time in Chai Wala and definitely my last. Their aloo parathas are basically frozen shana parathas. I could've bought a pack of 5 for the price they sell for 1. Nothing authentic about this place. Charge ridiculous prices for defrosting items. I WANT MY MONEY BACK!

rip off prices and rip off portions - if I wasn’t hungry and wasn’t taught to respect my food it would’ve gone in the bin - almost £7 for pani puri with 6 stale puris and smallest keema portion (sheep meat) naans was one of them shaan nans you get from Tescos 50 for a fiver or something - my advice to anyone stick to your chais that’s what they are good for unless you want get ripped off for some cheap bad tasting food.

A little on the pricey side but other than that I always have a nice experience here, and I get my order exactly like I want. Very impressed with the veg and kabab rolls, they were delicious.

The service is atrocious. Got my order wrong, told me after paying that they didn’t have any channa. Charged me extra for chillies and tomatoes in my wrap and didn’t put them in. Asked for a tea and coffee, gave me 2 pink teas instead. Wouldn’t go again. Don’t deserve even 1 star and not reviewing out of spite.

Food taste and quality are good...Price is slightly more

Had chai with friends. Was not busy and nice place to meet up and have desi tea

Best chaii only thing on the menu taste good.

Tasty ice creams. self service and large portions.

Smelly place. Need cleaning especially after customers eat. Food is not up to standards. Bad customer service asked the girl behind counter to clear the tables but she said 10mins then wasnt happy to clean or tidy also tables were dirty. 👎

Overall, it was okay. The chickpeas were cooked in tin tomatoes and had a very bitter taste. Service with a bit of smile would be brilliant.

Missed order for Garam Choclate on 22 May 2023, as also missed an item Aloo Tikki in the past on 18 May @ 1843, where I was asked to request for refund and am asked to request for refund today again for the missed item. I had a guest at home who wanted Garam choclate, so I placed order for the large Garam Choclate. Had to order it from elsewhere paying for delivery charges again. It's so convenient for the staff at Chaiiwala to say oh, just request for refund where I have to go through the hassle. It's happened twice in a row. I wish the manager or owner takes some action and responds to my query. Am thinking of taking the complaint to the compliance team who are responsible for monitoring conduct of food business in the UK, and on other platforms for feedback accessible to general public across the UK. Even the Uber driver who delivered the order today stated that ChaiiWala Leeds Road has been missing over items in delivery constantly, and that he has come across this situation while delivering around 7 to 8 times in the month of May 2023. And this is the feedback from just one Uber driver alone.

So very disappointed with both the Bradford Chaiwalas! Called in at the Great Horton branch on Saturday 20th and ordered a karak chai frappe as part of our order only to be told that they ‘didn’t have the mixture’ for it. Popped into the Leeds Road branch on Sunday for a standard rose falooda to be told again ‘ we don’t have any’!! Why on earth wouldn’t you have milk and rose syrup as a given?! Very annoyed as I constantly recommend Chaiwala especially for its East African mogo chips vibe! 😠