Based on 3 opinions finded in 1 websites

Based on 3 opinions finded in 1 websites
Nº 1246 in 1330 in Cheshire West and Chester
Nº 283 of 298 Other cuisines in Cheshire West and Chester
Opinions
Raw food, poor customer services and offer no refund even when the food was inedible! I hate leaving complaints but after months of trying to no avail. I was also blocked when talking to the owners. Poor service ladies.
SamMeds123 . 2023-08-14
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The best desert restaurant in the wriall I got an ice cream and a milk shake and my pal got a brownie both where absolutely impeccable couldn’t have ask for any better service so friendly and love dogs those places are a 1 in a million
Benjamin A . 2023-02-19
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We ordered two cookie doughs to be delivered and it took exactly an hour to arrive when it said it would only take 20mins. I had to ring to confirm the order was still coming which I think they should have done. Also the cookie doughs were massively over priced for the size of them. The order cost me £16.70 for two and we should have been offered a discount from the long wait time.
Sophie J . 2022-11-17
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61 Opinions
What ordered was great. Would have ordered other items but no choice to remove sauces from carvery items
350 Opinions
The food is nice, and there is a good selection, but the venue gets busy, and tables get taken quickly. But it's the service that lets it down. You have to order your meals in 3 different places if your family wants different things to eat, which means queuing in 3 different places. Why not have somewhere at the front with touch screens to order the meals? Then, just have collection points to pick the meals up using screens with numbers on it. This would save time and space as well as reduce the need to have 3 people at tills at 3 locations.
5 Opinions
Firstly want to give credit to express cafe which I would hope turns around such poor reviews, it's not for me to judge either way only to outline mine and colleagues opinions of the delivery service for our breakfast cobs/baps/batches call other what you will. After numerous weekends of having their bin lids not once has there been an issue, delivered very close to requested times, staff no issue at all and we have tried most places in the area, pound for pound the nicest one currently. In terms of delivery/take away this is far from such a lowly score as it is given thanks all whilst it's this good we have no reason to look elsewhere
2242 Opinions
Lock malfunction. Terrible, the fire alarm horn around 2am we ran out of the room and realized our parents were locked in their room, we asked for help on reception describing what was happening while other people were running out. The response was literally a steady who employee said "so what", when we get to open the door and ran out of the building we can see another employee holding cigarette that possibly set the alarm.