Casablanca Bar & Lounge in Sefton

Avoid - Poor customer service & restaurant experiences. Unprofessional, disorganised & disrespectful. 1st visit - Three wrong mains given at a 70th celebration as well as wrongly cooked steaks. Staff were smoking on the viewing platform. 2nd visit - No warning/ communication that restaurant was shut on our Valentine's Day booking. First Valentine's with partner so l booked well in advance, spent a fortune on taxis and took time off work to be there on time; just for us to arrive and it to be shut. Had received a confirmation text 2 days prior but on arrival found out it was shut and the restaurant hadn't had the decency to inform us it would be closed. Ridiculous...how do they expect anyone to get a booking at another restaurant for Valentine's Day at dinner time!? Unfortunately there were other couples arriving in the same predicament. Contacted them numerous times on numerous platforms and have not been contacted back. Absolutely awful way to treat customers and multiple bad experiences.

Went for a family lunch and had quite average food at an above average price. I was very unhappy about being told "I really must sort the track and trace thing" when I asked if they wanted my details.

Great night and fantastic food wiv some really nice drinks from the gin bar. Can’t wait till it’s time to do it all again

Authentic lovely food all the time! My go to place just the best never getting anywhere better! You should open in the city centre!!!

They've got a new chef and the food was cold, no onion rings with the burgers, curry was freezing. Ordered 2 all day breakfasts as well, we had eaten 3/4 of it and still not had our toast. When I asked the girl for it she went to get it, it looked like bread not toast. The manager though was very apologetic and gave us a full refund.