Cake Stories in Newcastle upon Tyne

I'm changing my reviews from 5 to 1 star as the service was very humiliating! I went with my children in the morning for breakfast before her GCSE exam to calm her down but unfortunately totally the opposite happened. Order wasnt served and everyone order even people after us was served. I reminded her with my order she said i'll give it take away! Ok. I asked for disposable forks, she came throwing bunch of metal forks on my table! I went to say I need disposables she gave them to me very angry! I am the one who should be angry as we didn't get what we want! I was very sad and decided to go to speak to her after dropping children off to school. I told her that wasn't right and not accepted and we were very disappointed! The other girl came very rudely saying she got your point and now do you need a free drink! Is this the way to treat your mistakes! Not apologizing but giving free drinks! What a shame! We loved this place and was very convenient being next to school! But we have loads of other options now!

Tried looking for a booking for afternoon tea on their website and couldn’t find anything, arrived at the place a bit cramped but overall nice atmosphere, but claimed they couldn’t serve us because of the prep work for it. I would be more understanding if the bookings were more clearer online

We had a small group for afternoon tea and what an experience we had. Amazing food and amazing staff. They couldn't have done more for us and they made a very special day even more special. Food was on another level fantastic. We will be back!

Delicious cakes in a good ambient at Jesmond area. Great variety of cakes and hot drinks. 199% recommended.

Lovely little place for cake and tea. Bit of an awkward one though: I watched as two staff members greeted and pet a particularly dirty dog before returning to making coffees and handling food without cleaning their hands. This is a bit worrying for a restaurant.

Really disappointed with the Jesmond Cake Stories. No food (pastries, brunch options) left apart from cake and a half hour wait on bacon or sausage options. I understand the cafe is predominately cake but to list everything on the menu and be sold out made things quite difficult. I had my baby with me on our visit and was pleased to see highchairs but didn’t see any baby changing facilities. I had to change my baby on the toilet floor which was not pleasant! Such a shame at the Jesmond CS. Hoults Yard is miles better.

I haven't visited in about 3 years, visited today with a friend and the cakes are just as good as I remembered! Lovely small cafe, staff are all super friendly. Perfect place to sit and work, or go with a friend or two. Dog friendly seating outside at the front though it is next to a road. Seating inside is a little limited, but always has been since its so tiny... and takeout is always an option!

Very good. I was looking for a typical full English and actually very pleased to have something more healthy and the crushed avocado with a side of bacon hit the spot perfectly. Loved the coffee, and juices we had were all great. Very friendly service. Will definitely go again when we're in the area.

Beautiful coffee and lovely rose cake had..! Soooo more-ish x laid back atmosphere with music, but a little bit cramped inside. V friendly and polite, helpful staff x

A brilliant young blonde lady called Daisie provided us with excellent service this afternoon! Our coffees tasted lovely and i got the last brownio- totally recommend!

Lovely cafe near west jesmond metro stations. They have a huge collection of teas and ample seating space.

Slow service, cakes are very sweet. One between 2 is enough

Went to meet a friend for a catch up over a coffee, arrived and entered and then stood at counter while staff member was preparing a coffee but absolutely no acknowledgement, I stood for about 2 minutes and thought he hadn’t seen me so I went out and came back in, same story so I just sucked it up and waited which was quite some time, got my drink and sat fown, noticed there was alcohol free Prosecco in the drinks cabinet and queried the price, they couldn’t decorated to check and said “ about £20” funny as that I’d expensive for any Prosecco, same bottle in Asda is £2.95, there’s mark up and mark up. Shame food looked lovely so was the place just needs some charisma

honestly the best latte i have ever had. that whipped cream was amazing.

First time visiting Cake Stories. Such lovely decor and lovely looking menu. We went for coffee and cake. We are wholesale customers so tried cakes We haven't tasted yet. All were delicious as we expected.

الكيك جداً لذيذ انصح فيه كيكة القرع جداً لذيذة ❤️❤️❤️❤️🫡

Went with a friend to have coffee, cake and a chat. Really nice cafe in Jesmond. Looks very inviting. Deco very nice service ok. Coffee was great. We both had cakes. My cake was just so bad, I had one mouthful and decided that I will not be able to eat such a bad quality cake. It was dry a bit burn with a thick layer of dry icing. My friend had the same experience with different cake. When the waitress came to clear the table and she saw that non of us progress after one bite she didn’t ask if there was a problem. Perhaps she knew… Great place to sit and chat have a nice coffee but please don’t attempt to eat the cakes there.

What a lovely, quirky little coffee shop! If you’re in the area, it’s one to certainly nip into with its delicious variety of cakes and relaxing atmosphere! Highly recommend!

I was staying in Jesmond for a couple of weeks during a tough time in my life and this little place was such a wonderful environment to come to, a lovely warm friendly atmosphere thanks to cheerful, welcoming and helpful staff and a room of very satisfied customers. The cakes were incredible, especially the brownies and the coffees are right up there with the best. I am so grateful and thankful for all of the above for the respite and joy it brought me at a hard time. The staff probably didn't even know what a positive impact they had on me and how much it meant to me to be able to come somewhere like that during my stay. Thank you all so much and keep up the good work! I am so truly grateful. David.

In this quiet suburb there is a small oasis of zen and magic. A cake shop and cafe with delicious treats including vegan and gluten free. Here we are at 8pm on a Sunday evening. Who knew?

Booked Hoults Yard venue for a baby shower, staff have been so helpful and pleasant in the lead up to it. Service today was brilliant, friendly, and the afternoon tea was delicious! Plenty to go round (had to take some home) and such a lovely pretty venue for an event. Thankyou so much

Came across this cafe by accident. Been a few times now. It's lovely. Great coffee and cake plus the atmosphere is lovely and the staff are friendly. Love the rustic appearamce inside. Good opening, later than most places. Thank you :)

The red velvet cake that I ordered was the worst cake ever. It has a bitter flavour. I will not visit again.

Went here with a friend a few weeks ago and had a bad experience with the service. I’d been a couple of times before and it had been alright. The cakes and drinks are nice enough, if a bit expensive and the cafe is something of a rarity in that it’s open late (9pm). The girl that served us at the till charged us for 2 cakes and 2 drinks and said she would bring them to the table but then didn’t, seemingly forgetting the order. This was especially frustrating given that when we looked over to the counter for assistance she was on her phone most of the time. After around 40 minutes we asked for a refund as we had to be elsewhere but this was refused. Instead we were just given the cakes we had ordered to go - unwanted since we wanted to have it with a coffee in the cafe - and a card for 2 ‘free’ drinks - of no use since we won’t go here again.

This is a magical place. Its cakes are distinct, characterful, and so incredibly tasty; and the friendly and welcoming staff, cosy setting, and wholesome atmosphere altogether make visits here not merely delicious but restorative to the soul. Strongly recommend, and thank you for improving the world.

lovely place with great vegan options. staff were fantastic, especially ella!

Thought I would try out cake stories today at Hoults yard walker. Purchases a caramel brownie which was lovely. However there was nothing good to say about the Oreo cake rock hard and cream in the middle dry too. Very disappointing for a cake shop that prides itself on quality. Which you would expect for the price of £3.50 all I can say it was so hard you couldn’t put a knife through it !

Ordered a decaf coffee to sit in and take out a piece of salted caramel brownie. The decaf flavour was a bit bitter but I find that in most places tbf but i would be nice to think that hospitality venues put a bit more thought into selecting the decaf offering for its taste and enjoyment for decaf drinkers and not just as an after thought. The Salted Caramel brownie was spot on amd I enjoyed that at home. I will return not for coffee but just for the brownies. Service was friendly.

Best cakes in Newcastle! Big selection of hot and cold drinks and staff are really pleasant. Have been back so many times, I love it!

Absolutely delicious cakes with a massive range to suit whatever taste you may have. Great range of drinks too and I always find a table. Nice to have vegan options available.

We went to this recommended coffee shop and we couldn't sit so we went to another place, the next day we went in the morning and we were lucky to get a table. After us it was a big queue for take away. The place is not very big just a few tables that makes the space comfortable. The decorations is really good, all the lamps, chairs, plates, cutlery and cups. Two girls serving coffee and I could see one more person in the kitchen. The display for cakes is really good, it was difficult to choose a cake. All the flavours and prices were easy to read. The menu has lots of choices with hot or cold drinks. Really good place to enjoy the day. We paid £15 for three coffees and one piece of cake which I think it is expensive. An extra £40 for plant based milk which should be the same price, milk is milk.

Love that this lovely place is open quite late, esp on a Sunday when you want to beat those Monday eve blues and get cake. 🍰🧁

I visited Cake Stories this morning in both Hoults Yard and Jesmond. I wanted a gift voucher and Houtls Yard didn't have any, so we went to Jesmond. I was planning to buy the voucher and some cakes, but whilst we were waiting for the voucher to be processed, I watched the person making and serving drinks and food, pick a receipt from the floor, crumble it up in her hand and put it on the area where food was being served, whilst doing this she was constantly playing with her hair and preparing food and drinks. I'm sure that mixing dirty,contaminated receipts, directly with food and drink is not part of the food hygiene standards. Needless to say we didn't buy any cakes. Such a pity that the lovely cafes are let down by poor staff behaviour.

Good selection of cakes and brownies, nice atmosphere!

One of the top cafes in Newcastle, known for staying open late.

Great place, shame to see that Cara no longer working there as when she was it was 5*+ with her little additional touches, but still well worth a visit.

Locale accogliente e attenzione per i dettagli evidente. Grande varietà di torte realizzate direttamente da loro, in grado di accontentare diverse esigenze alimentari. Prezzo leggermente sopra la media. Da visitare in Jesmond.

Nice flat white but could have been a latte. Top end of the price spectrum.

Previously whenever we headed out to Jesmond to chill we would stop by Starbucks for our coffee and cake/snack. Okay, I know, it's Starbucks, but at least with that chain you know what you're going to get. However, snooping around the socials I chanced upon Cake Stories. Yeah, I had heard of them before but never really had the urge to visit, until, one Saturday morning we decided to just go check it out. It was fairly busy when we arrived (around 10.30am ish), but we managed to find a table pretty much immediately, then we queued to grab a couple drinks and a cake to split. Price wise it was pretty much on par with other local coffee shops and also with the big chains - two drinks and a cake coming in at around a tenner or so. My Chai Latte was pretty good, as was the Flat White being enjoyed by my better half. Now, I can't remember exactly which cake we nabbed, there is a vast choice of cakeage to be had there, but I do remember it being light and fluffy, and very moreish. I haven't a clue if the cakes are bought in or if they bake them themselves, but it was good. On this single visit, this may have become our new "go to" coffee shop when hitting up Jesmond.

Cool place to hang out read a book carry out some office emails and have a chit chat with your coffee buddy. Cool staff polite and honest. I had a coffee take out a pot of tea with hot scone and almond jammy something

Great tea and coffee selection. Obviously lovely cake options too. Personally, I would like more savoury options other than the breakfast/cheese scones but these are done very well. 😋 Quirky cake cafe with harder options if you're chillaxing later in the day. Definitely recommended.

A good selection of cakes, teas and other hot drinks. The decor of the cafe is lovely and quirky. The staff are nice. The cakes are delicious if not a little expensive for the small sizes. Worth a visit if you are in the area.

Went to do some work with a coffee, lovely atmosphere and unreal coffee, definitely worth the price!

Great coffee and cake selection was amazing.

Come here often. The cakes are always delicious. Love the caramel smash the most but all the ones I’ve tried have been great. The coffee is really good too.

Staff where nice, but it was £3.60 for a little bit of cake which was burnt, dry and not that tasteful, coffee was average, can get better quality and prices elsewhere

Best Coffee & cake staff are so kind love this place

Lovely quirky cafe. Lots of cake options. No scones when I came in though. I opted for the Extra special hot choc. It was lovely. 2 tables outside too if the weather is dry. Nice atmosphere with free wi-fi also.

great drink customisation options. staff are happy to give samples to help you choose and dont rush you. they made it exactly how i asked. very chilled and cosy atmosphere, with a nice crowd.

Wow! Just wow! The staff are amazing they really know customer service and dear lord the cakes and brownies are to die for. Stopped by for a simple coffee ended up with 2 coffees and a biscoff cake. Jess made me a delicious caramel iced latte! 😍😍 Will definitely be back here!!!

Visited for breakfast before school with my mum and it was wonderful!! The pain au chocolat was amazing as the kind server heated it for me and served it with berries. Thank you!! 😁

My wife and I wanted to congratulate my brother on a new job. However, he lives in Newcastle, UK, and we live in the United States. I wasn't sure where to start and turned to the internet to research cookies/cakes/pastry delivery near his home. Based on reviews and some mouthwatering photos, we placed an order from Cake Stories to be delivered to my brother's home. We ordered the Summer Vibes box (brownies), as well as the Greatest Hits Box (again, brownies). Delivery was prompt and made on the requested day. My brother called to thank me for the congratulatory gesture and to rave about the brownies. He told me that they were some of the best brownies that he's ever eaten! He is a fairly recent arrival to Newcastle and was also very happy to learn of Cake Stories' existence to satisfy any future indulgences. Now I see why Cake Stories has glowing reviews online. Thank you for making this transatlantic transaction pleasant and worthwhile and for helping make my brother's day!

My wife and I wanted to congratulate my brother on a new job. However, he lives in Newcastle, UK, and we live in the United States. I wasn't sure where to start and turned to the internet to research cookies/cakes/pastry delivery near his home. Based on reviews and some mouthwatering photos, we placed an order from Cake Stories to be delivered to my brother's home. We ordered the Summer Vibes box (brownies), as well as the Greatest Hits Box (again, brownies). Delivery was prompt and made on the requested day. My brother called to thank me for the congratulatory gesture and to rave about the brownies. He told me that they were some of the best brownies that he's ever eaten! He is a fairly recent arrival to Newcastle and was also very happy to learn of Cake Stories' existence to satisfy any future indulgences. Now I see why Cake Stories has glowing reviews online. Thank you for making this transatlantic transaction pleasant and worthwhile and for helping make my brother's day!

Less is more: absolutely fantastic. Ps: notable of their cakes

I have purchased Brownie boxes from Cake Stories that were absolutely delicious so decided to vist the cafe. I was not disappointed. I had a lovely latte and a Scone. It came warm with a big chunk of butter wrapped in greasproof paper, strawberry jam and peanut butter. It tasted amazing . My Daughter had a Biscoff Brownie which she said was perfect. We will definitely visit again.

Very good cafe with many sweet and coffee options. I got the red velvet cake and a cappuccino. Both were really delicious. The staff are friendly, and the atmosphere is calm and quiet. Highly recommended!

Without question- the happiest £20 I’ve spent in a long time! I Received a beautifully presented Brownie ‘letterbox’ - in perfect condition, but more importantly- my taste buds sang with each bite! Delicious- Perfect. A newly diagnosed ‘coeliac’ - cake stories were recommended to me by a friend.

Nice little cafe with many cakes to choose from. The vegan cakes are not too bad if you’re lactose intolerant.

A popular place...we went mid afternoon.First class service with delicious cakes and lovely coffee.

Great place for gluten free cakes!!!

Fave coffee shop in Jesmond! Cakes are fresh and delicious and there’s such a diverse range to choose from. Coffees are also lovely, a little pricey but you are definitely paying for what you get. Staff are always friendly.

So cosy inside this little cafe with amazing cake and lovely outdoor seating. My favourite spot in Jesmond to catch up with a friend

We visited the Hoults Yard site for a cuppa and a cake with my toddler and our friends. It was very quiet upon arrival with only one table in use but the other tables really could have done with a good scrub down as tea...

Great choice of vegan cakes, very much appreciated and they're all delicious!

Reading books and sipping coffee along with favourite music definitely makes your day, with intimate and relaxing atmosphere.

We went out for a walk in Jesmond then stumbled upon a busy coffee shop. There was lots of everything to be fair and staff were very friendly.

We went for a walk around Jesmond today and found a lovely cake shop. We had coffee to go as it was very busy inside, the staff were very friendly and there was a good selection of coffee, tea and cakes.

Lovely coffee today. Cakes look amazing.

Friendly enough, but the cakes are far too dense and sweet.

Absolutely love cake stories - it’s the perfect place for a catch-up with friends. They do a wide range of delicious cake, the interior is so cute and cosy and the location is easily accessible from the metro.

Cozy little cafe with beautiful cakes and scones

المكان صغير جدا لكن أجوائه جميله والديكورات بسيطه المنيو محدود عبارة عن قطع كيك باشكال مربعه بالاضافة الى المشروبات الساخنه والباردة لديه جلسات خارجيه محدودة اذا كان سكنك قريب فالمقهى يستحق التجربة

Favourite cake shop - I always pick up a couple of items when I’m passing. They do the best brownies!

Second visit here and will be back!! Such a lovely coffee shop. The best cakes, decor, atmosphere and coffee. Would definitely recommend a visit.

Stopped off to get a caffeine fix for the morning and had a lovely coffee. Will return

Lovely cakes, good portions, nice hot chocolate and better value than the big chains

Lovely cakes and coffee. Sat in. Coffee mugs could be larger.

Love it!! So good, lovely people and great interior. Also to work. Cakes are pricy though.

We enjoyed a wonderful anniversary (cake) lunch at Cake Stories. My wife and I had a pot of tea and slice of cake followed by coffee and brownies/blondies. All of it so tasty! The staff were super helpful recommending different tea blends and made us...

Nice, though some cake are very sweet ;-)

Nice cake selection and lovely shop decor!

Really yummy! Cakes may look expensive for a small square but they are very rich! Could only manage 3/4. You definitely won’t be left hungry! Red velvet 100% the best one. Carrot not that good (sorry too dense / solid). Pistachio & rose second best!

Call in you won't regret it. Found by accident today while attending another venue. Needed coffee and a sugar rush and we certainly got that, along with great flavours, excellent service and the quirkiest of surroundings.

Amazing cakes, really good coffee, and lovely staff. I will definitely be back!

Delicious coffee & cakes yet to find any cake that I have not liked & everyone comments how fab they taste!! The team are always so friendly & love my 2 pups!!🍰🐾

We are visiting Newcastle for couple of days and go out our way to find local bakeries/cafes and cake shops to try. We visited Cake Stories today and purchased two cakes to take away. On return to hotel open box to find one of the...

I met a friend here for a drink and a catch up at Cake stories in Byker. It was great as there are options for vegans with cakes and plant based milk alternatives. The drink and cake was lovely.

Excellent coffee and cake just what the weary walker needed before heading back home to Heaton.

The 1st and last time here. Coffee not good cake stale and over priced, over rated and best forgotten

Fabulous little find for after work/weekend coffee (and maybe a cake 😊)

Such a lovely quirky coffee shop! Wish we had a similar one near me! I’d be there every day. Lol!

Lovely smooth coffee and gorgeous cake selection

Very delicious cakes and always helpful stuff! Great coffee and matcha!

Fabulous cakes which are all terrible for the waistline, but who cares!! Great coffee and friendly staff.

Walking around Jesmond while waiting for my car tyre to be repaired, we came across Cake Stories... it looked so inviting we went in and got the window seat... a lovely sofa and a great place to watch the world go by. Shared a salted...

Pleasant atmosphere and staff. Wonderful tasty cakes!

I popped into cake stories with a friend for the first time yesterday and honestly it was the most amazing chocolate brownie and the best Oreo cake I’ve ever had! If you get the chance to try anything from here don’t miss the opportunity!

Delicious coffee and very tempting cakes

Visited Hoults Yard and popped into Cake Stories for a coffee and cake. Both items were exceptional and I can highly recommend the red velvet cake. A great find and I will definitely return.

So much choice of amazing cakes and also great coffees and other hot drinks