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4.0

Based on 58 opinions finded in 1 websites

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Nº 361 in 581 in Warwick

Nº 59 of 95 Other cuisines in Warwick

CUSTOMERS TALK ABOUT DISHES WITH..coffee
Score
OpinionsNoteTripAdvisor584.0

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Have no complaint re coffee but put off by surly attitude of staff. Guy who served me was abrupt and almost aggressive when I asked him to repeat something . Ironically he wore a T-shirt that had ' Barista of the Year 2024 ' on the back ! Don't think so, mate.

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Norma P . 2024-10-06

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Maria the Manager is absolutely outstanding.Darren ,Henry , Reuben are also an amazing friendly team that are absolutely outstanding to my mum.The girls that work there are also an amazing inspiration to the Team Maria has at Warwick branch I must not forget Stephen he works amazingly hard ,Everyone is made welcome

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Julie B . 2024-09-19

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Very poor arrived 30th May 7am, first Customer I said morning, the guy responded mumbling and had a facial expression like thunder’ he was very abrupt and clearly did not won’t to be in the workplace, I asked for the bathroom whilst he made my coffee when I returned he was just as abrupt when I pointed this out he immediately tried to bate me into an argument I would not oblige, I asked him for the head office number he grunted that he would get it, I sat down and drank my coffee, this is all on the internal CCTV, no telephone number given. Will be calling the head office when they open on 30th May

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John G . 2024-05-30

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Good coffee. Terrible service: a girl with a blonde ponytail was especially nasty to everyone. It's obvious that she hates this job. This shop should pay attention to the staff they hire and be more selective.

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MothMidlands . 2024-02-07

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At best this was poor customer service at worst it was an attempt to steal from a customer. I made the mistake of going to the bathroom and leaving my belongings (and half a cup of tea) on the table for less than 2 minutes. When I returned, my belongings had been taken. When I queried this with the staff member he returned my belongings which he had put behind the counter. He claimed he was simply "clearing the table". I will be writing directly to Cafe Nero and hope they will take appropriate action.

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Mike W . 2023-06-07

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I was served by pleasant staff and enjoyed a good coffee with a piece of cake. Nice and clean with staff spraying the tables after customers have left.

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CarltonA10 . 2022-06-05

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The service was friendly, fast and efficient. We really enjoyed the cortado coffees and bake well tarts. Nice, clean and warm seating area.

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Lunchters . 2021-11-12

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Being a regular there for my expresso con pana..,lways enjoyed going there to grab a quick expresso. You are never disappointed with the quallity ! Very good customer service ! Staff always smiling ! Cafe lovers just go go go !

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P8694YRcamilles . 2021-11-08

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Came to cafe nero on a Sunday afternoon during my break, was nice and quiet and the atmosphere is always good. However the service and food was atrocious. After placing my order and sitting down drinking my drink waiting for the food, the 2 girls working were cleaning and talking serving 2 customers while they were going, still hadn't recieved my food after 15 minutes I was getting up to go and ask were it was and the girl behind the counter saw me and looked shocked then grabbed it out of the press. She brought it to the table and dumped it there saying enjoy and walked off. It was burnt and horrible. I would have gotten something else but my break was over and the girls were talking again. I usually love going to nero but after this we shall see.

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Ant_ob6969 . 2021-08-01

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Cafe Nero is always a good bet and we were not disappointed. We were lucky to get a seat as the place was quite busy. Good coffee and the staff were pleasant.

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R8396BZgaryh . 2020-03-10

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At £2.50 per cup for a small americano you would at least expect the staff to walk over the road to get the sunday papers before opening the store. Ed.

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avonspeare . 2020-03-08

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Double expresso, pain chocolat e fauteuil club. De quoi mettre en forme pour la journée. A deux pas de la gare Victoria station ,warwick way.

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Alain L . 2019-12-23

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イギリス全土に展開しているコーヒーチェーンですが、イギリスにしては、濃いめのコーヒーがお気に入りで、時々使います。この時 も、街の散策の途中で、こちらのコーヒーで一息つかせていただきました。

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Halibutlovers . 2019-09-13

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It is a Caffe Nero so does well at everything Caffe Nero do well. It is my preferred coffee chain and generally seems to be a well run place, with super friendly staff, plenty of seating, there is an upstairs, just a pity they are not dog friendly, although there are a couple of small tables outside if the weather is favourable.

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Paul C . 2019-09-08

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my wife and I was in the area and popped in for a cup of coffee. Pleasant atmosphere and friendly staff. Glad we came

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chris504019 . 2019-03-02

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Like the coffee and have been a Nero regular but lacks the space of other places nearby or the personal touch of The Tuckery Nothing dreadful but there are better options so not so likely to return

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jimleamington . 2019-01-22

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Popped in to Cafe Nero for a pleasant cuppa and a bite to eat! The staff were very friendly and courteous! We ordered various toasted sandwiches,pastries,coffee and tea,all delicious! Great just to chill watching the world go by in the centre of beautiful old Warwick! 👍

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Mcgill78 . 2019-01-06

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Good range of coffee offerings and range of hot/cold snacks and cakes, all with an Italian flavour. Pleasant friendly staff. Mid price. Short on comfy seats but limited by relatively small environment. Yummy mummies tend to frequent the larger establishments so you can have a restful experience here!

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Anthony K . 2018-10-03

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Lovely staff not much choice of food toilets are terrible state for a place that sells food but the staff worked very hard

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Ginette P . 2018-09-26

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Just started going to a few neros and I must say they are very good the barista serving us was really dedicated and served us great coffee had to go upstairs as it was busy but the view is lovely.

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K9431TProberts . 2018-09-22

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we visited the town center on a sunday morning and cafe nero was a good place to have a coffee and read the complimentary newspaper whilst waiting for the shops to open

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EnglandGeoff . 2018-08-27

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They have a really good coffee and some other things to eat like pastry and sandwich. Really good service and good quality product.

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soniasola87 . 2018-08-18

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a well needed pit stop and, as ever, Caffe Nero hot all the sweet spots. Super customer focused staff and excellent coffee. And very reasonably priced

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2dwsussexuK . 2018-08-09

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Always nice to nip in here on a cold day. Always get a tremendous warm welcoming smile. Keep up the good work

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dinnerlady2018 . 2018-01-30

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Competitive prices; good coffee; good choice of snacks particularly the range of panini (Brie and bacon or goats cheese are favourites). If you want a comfy seat go between 11:30 and 12:00 or 1:00

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Anthony K . 2018-01-22

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En nuestra opinión, hay una diferencia clave entre este y el Leamington Spa: para sentarse afuera.

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Robin B . 2017-04-10

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Este Nero es en el centro de la ciudad de Warwick y tiene dos niveles con una amplia variedad de asientos. Sólo hay un aseo en la planta baja, y a diferencia de los otros Neros el baño está muy limpio. El resto de la cafetería también es impecable, y las mesas están liquidados rápidamente. Usted certeza no que en otras Nero.

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Simplyroseyy . 2017-03-18

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We often go here for a coffee/tea and lunch. Bread and soup is nice I recommend tomato and basil. A pot of tea makes two cups and it's Yorkshire tea of course.

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CHRIS B . 2017-02-09

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Personal ecología justo hasta el tiempo cerraron y fueron muy educados preguntar personas a salir para que pudieran cerrar.

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Pixiewitches . 2016-11-20

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Hard day at work in a Sunday and 20 minutes between nursing appointments so popped into Cafe Nero at Warwick for a cappuccino to go. Mistake. Only one other guy in front and he's already being served and there are 2 members of staff behind the counter. Member of staff who is free doesn't greet me, avoids eye contact and decides to tidy up some pots . I wait. There is no one behind me. I still wait and still no acknowledgement. Finally after the other barista is finished with

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BeanzandSausages . 2016-10-09

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The staff are always friendly and always obliging and helpful. The atmosphere is good too all year round. They stock all the lunchtime bites people like to eat and drink.

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CHRIS B . 2016-09-10

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Not even close to a full cup. I only noticed when I was back in my car, otherwise I would have said something. Come on Nero, give your customers what they are paying for.

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Snagsanger . 2016-07-01

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Lugar encantador para tomar un café rápido. El personal siempre es agradable y saludar y despedida.

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Catherinefarn321 . 2016-06-09

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Café estaba bien y el diseño de la cafetería es bastante refrescante con asientos extra arriba. Sin embargo, el personal era muy lento haciendo nuestras bebidas (demasiado ocupados hablando a la otra), y cuando nos fuimos a sentar prácticamente cada mesa estaba repleta de vasos vacíos que no habían sido liquidados. No Estándar caffe de Nero.

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tiahontoast . 2016-05-31

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Coffee hot and the service is good, very quick to serve plus you can drink in or outside, though you are on a bit of a dodgy corner to drink outside

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Sheila C . 2016-04-06

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Fast friendly service as you would expect from Neros. quite busy in the afternoon with a buzz of chat going on.

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davidmuff . 2016-03-17

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Costa is my preferred coffee - and this outlet doesn't disappoint in the quality. There are some issues here tho with the seating arrangements if I'm honest. Brick pillars in the building make a section of the seating area very restricted. But hey its a coffee house - the staff are great and if it wasn't winter I'd be doing a takeout anyway

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SharonHarmer . 2016-03-03

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It was quite busy, upstairs was quieter but the tables were not cleared for the hour we were there. However the Hot Chocolate was lovely!

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Melissa M . 2016-01-07

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The cafe was cold even though we were far from the door. Nothing we could do actually. That's a shame because the coffee is nice and staff good

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AM1009 . 2016-01-03

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It was a warm shelter from the cold wind. Clean, busy and comfortable. The coffee was good - as was the blueberry muffin. It came quickly after ordering. Pleasant venue.

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Rory G . 2015-11-15

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Comfortable seating area, enjoyable coffee, but noisy - don't sit by the counter where they make the coffee, little noisy for my liking.

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CAPRICORN1Rhodes . 2015-11-09

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what to expect. It's the same as all the others. No better, no worse. But it s the only chain in Warwick and not the most expensive place for coffee either. Bit noisy. Could be cleaner.

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Raquelle19 . 2015-10-29

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Excelente sitio para uma refeição rápida (panini) ou um lanche com os amigos, tem bolos fantásticos e serve todo o tipo de bebidas feitas com café. Os empregados são muito simpáticos. Tem free WiFi

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Vanessa B . 2015-09-11

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The warwick branch is the usual you would expect from cafe Nerro. Great coffee, and friendly staff. They could do with clearing the tables a bit more often. The sandwitches are a little bit lacklustre, but let's face it most people are visiting for coffee and perhaps cake. The iced frappe drinks are the best of their kind. Highly recommended!

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Mojomike82 . 2015-09-06

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Sad to admit but I'm a regular at the Warwick cafe Nero. There are currently 24 places to buy coffee in Warwick and Nero is the best. The atmosphere is excellent with the manageress leading by example and creating a welcoming environment with lots of friendly conversation. The coffee is really high quality. My only issue, which is with every coffee house, is the prices of the cakes, which is why I only buy coffee.

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Ian S . 2015-08-09

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Great coffee in spotlessly clean Caffe Nero. They never loose you down & this one is no exception. Noting to dislike about it. Can sit outside & enjoy your coffee while watching the world go by which is lovely

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Chris H . 2015-06-30

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We called in at Warwick Caffe Nero for the first time today on a short trip to the town centre. The first impressions are that this branch is poorly laid-out, with tables crammed together and very small walkways between them, making access difficult. The better tables are upstairs, where there is a little more space. The service was very friendly as we ordered a hazelnut latte and a caffe mocha. My latte was very good, and hotter than I often get at Costa or Starbucks, which was a bonus. The prices are also very reasonable.All in all, OK for a coffee, but go upstairs if you are drinking in the shop itself.

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Steve W . 2015-05-11

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After walking around Warwick all afternoon we wanted some refreshments so went into this café where we enjoyed a lovely cup of hot chocolate. The place was reasonably clean and the service was ok.

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mjc404 . 2015-05-07

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As a regular user of Caffe Nero, I was extremely disappointed at this one. It badly needs a wash and brush up; the tables were left uncleared for way too long, the staff appeared bored and barely communicated. Coffee shops are not cheap options any longer, and in my opinion, this branch needs to look closely at the impression it is giving in a very competitive market - at least in the Warwick branch.

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sallyp13 . 2015-05-04

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Great shop to stop in quickly for a take away coffee to explore Warwick with. We got our coffee order and a few pastries. We meant to only order 2 pastries being a toffee bun and chocolate twist, but somehow the barista thought we ordered two toffee buns and also the chocolate twist and charged for all three. The mistake was not a big deal so we didn't even mention it and saved the chocolate twist for later. We ate our pastries inside then promptly left to tour Castle Warwick on a cool day with our hot coffees. Half of our castle pics are with our Nero coffee cups in hand!

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Corrine R . 2015-04-01

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Great coffee and good location. There is an upstairs too so plenty of seating looking over the town and people going about their business. I used to come to this Neros often 7 years ago when on mat leave as I used to visit a toddler group in the town. Popped in here for coffee and sandwich before an appointment. During staff change over my toastie was forgotten and burnt. I ended up waiting a bit for my sandwich but when it did come they also refunded the cost of the sandwich and gave me a fully stamped card so I could have "a free coffee on them as way of an apology". Great to see that in the 5 or so years since I last came in here the staff may all be different but the focus on high customer service remains!

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Siobhan B . 2015-03-20

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There are many 'big chain' and independant coffee shops in Warwick. They are all much the same but Nero's, because of its good position, always seems full. The service is always good and you receive a very warm welcome. The accommodation is on two floors, with upstairs having good view of the old town. Be careful, if you go aloft. The stairs are quite steel and narrow.

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Snowlizardkevin . 2015-01-06

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Never disappoints, as a regular customer the quality remains consistently excellent. Great staff & a lovely quiet spot if you sit upstairs.

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Wakkers1 . 2014-12-07

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best coffee in town. helpful service and great cakes. the ameretto coffee is a seasonal treat worth a try.

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Oliver T . 2014-12-05

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Fast service, good coffee. Similar to a Star Bucks but a little more class. they have quick cookie, cake type goodies to go with your coffee, tea etc. The stafff have always been polite .

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Joanna G . 2014-11-28

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AMEI!Agradável lugar, atendimento maravilhoso, os croissant super fresquinho e wifi liberada!! O lugar vale a visita para um cafézinho ou um chá :)

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jumbrandao . 2014-09-08

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Girls named Sam and Emily, lovely friendly and helpful, great cup of coffee, thanks girls will go again xx

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Magrat G . 2014-05-16

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Neros have rapidly become my fave coffee shop leaving costa standing. Excellent flavour and nice decor in all their shops. Only complaint staff need to clear tables more quickly but not always easy when really busy.

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CindyIncidentally . 2014-04-30

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We visited here on Friday, late afternoon. We ordered a latte and a bottle of Coke. The service wasn't exactly speedy or friendly. The lady serving gave us our latte and asked if I'd like a glass and ice, but wasn't looking at us or paying any attention to us. She then moved onto the next person in the queue and seemed to be making a point of ignoring me while I tried to catch her attention to get a glass.The coffee was revolting - way, way, way too strong.Not one member of staff smiled during our visit - not a great impression at all.

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sue e . 2014-04-08

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Ideal for a Central meeting place or sit down breather whilst in centre of town. Would have preferred a teapot for my earl grey tea rather than bag in a cup on this visit but that's my preference. Good selection of gluten free options and pleasant staff.

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Beverley1962642254 . 2014-03-15

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Of all the places in all the world....The staff here make the place!This place is visited by plenty of my colleagues and I dare say that they would all state this.The staff are so friendly and do a great job professionally.If I owned a coffee shop I would poach the staff.

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Morgon E . 2014-02-23

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Catena molto acclamata per la qualità del caffè.Effettivamente il caffè non è male...Purtroppo tra personale maleducato e cornetti totalmente insapore non riescono a raggiungere la sufficienza.Per me è un no.

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Edoardo S . 2014-01-20

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We popped in for a tea & coffee during a day trip to Warwick recently, but we would have been better off in a local independent coffee shop. The service was acceptable, but the cafe is cluttered, with too many tables and chairs crammed in. We had to ask people to move just to get to an vacant table, and again to get out of the cafe. Would not visit another Caffe Nero based on this experience.

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Sarahrt2 . 2013-12-04

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