Based on 962 opinions finded in 2 websites
Based on 962 opinions finded in 2 websites
Nº 87 in 199 in South Holland
Nº 15 of 35 Other cuisines in South Holland
Opinions
I love the staff at Neros, the manager Ben is so lovely and very friendly with his staff and customers, fabulous service and atmosphere.
Diane Underwood . 2024-11-23
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I visited this Establishment a few days ago. The staff were very Friendly. My Food and Drink were really Delicious. A very Good Ambience, Atmosphere, very Comfortable Chairs and Tables, very colourful and Trendy Decor. You can have a conversation with anyone you may meet. You can just relax and sit back. This is one of my Favourite Cafè Nero Establishments. Come and visit and Treat yourself. Jonathan.😁😁❤️👍🏻👍🏻
JONATHAN BOWLES . 2024-11-21
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One of the few cafés I can get a gluten-free dairy free treat.
L Gilbert . 2024-11-13
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Good as as always, even when busy
Barry Salsbury . 2024-11-05
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Coffee and cake nom nom and good service
Dave Boyer . 2024-11-03
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Always a great welcome from the crew, drinks and food great as ever.
Mark U . 2024-10-31
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Great service as ever and the coffee always tastes good. Service with a smile - always a happy crew. They really work hard to give good service.
Mark Underwood . 2024-10-01
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I love ❤️ this cafe, the staff and the new manager are fabulous, they are cheerful, chatty and give fabulous service, place is clean and tidy as the toilets are, I love seeing the dogs come in with their owners, we do not go anywhere else for our geogous coffee. ❤ Diane and Mark Underwood
Diane U . 2024-10-01
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It's located in the city center and they have good tasting coffee as compared to Costa , Greggs .. etc. They also have got new varieties of cold coffee which is nice.
Ganesh kanhangad . 2024-09-18
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Required a few bits from Springfields so nothing better than a Cafe Nero to start the day. The coffee was amazing, the cakes were divine and OMG it was a sunny day!! Highly recommended, flawless service and staff were a laugh.
Dave hallam . 2024-09-13
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Staff wonderful, coffee delicious whats not to like!
Karen Belson . 2024-09-08
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Nice and cosy. My preferred place 😊💪❤️. Edit : Today I was at Caffè Nero, and was a disappointment.....new staff, unfriendly, rude, unprofessional.....Totally dissapointed, went there because was my preferred Caffè, and I was in a good mood. Didn't wanted to ruin my day, that's the reason for not calling out the manager.
tibi ples . 2024-08-18
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Good coffee and tea plus cakes.
Robert Sloan . 2024-08-09
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i went to caffè nero on my lunch break at work today and they were so speedy! the man that served me was so lovely and i got the most amazing service with a smile, would definitely recommend ☺️
Daisy Holmes . 2024-07-30
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Coffee was lovely and the banana cake was nice and moist
David Clayton . 2024-07-21
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Lovely toastie and salad bowl. Coffees were great
carol robson . 2024-07-20
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Pleasant staff and friendly atmosphere
Eric Austin . 2024-07-11
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Good place to socialise, and it is also dog friendly. This means a lot to me. Staff are very helpful and think outside the box, i.e., knowing especially on a hot day that your dog needs fresh water, rather than most places that think a bowl of water left outside the door in the sun is enough. They appreciate that you don't have enough hands if you have a dog with you, so they will offer to bring your tray to the table for you. This means people keep going back, and for me, it is a destination place to go out enjoying walks by the river with my dog, who now takes me to Caffè Nero after our walk. Well done, to a great team.
Derrick Barnes . 2024-07-05
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Great place for a quick drink and bite to eat
Mandie Morgan . 2024-06-29
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Cafe Nero offers a delightful experience with their refreshing iced latte and delectable lemon meringue cheesecake. The iced latte is perfectly balanced, with just the right amount of smoothness and a hint of sweetness, making it a perfect choice for a hot day. The lemon meringue cheesecake is a standout, featuring a tangy lemon flavor complemented by a light, fluffy meringue topping and a rich, creamy cheesecake base. Both items together make for a wonderful treat, and the friendly service and cozy atmosphere of Cafe Nero only enhance the experience. Highly recommended!
Kevin. Turner . 2024-06-27
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Went for coffee and cake with my mum today Coffee was beautiful and the cake was divine!!! Will be coming back on Sunday 😁
isabella allcock . 2024-06-24
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One of the best I've to..highly recommended 👌
stephen jackson . 2024-06-08
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Changed interior and a lovely staff. Makes it just lovely
Nikka B . 2024-05-28
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Friendly Staff and always a discount to be had :-)
Ben Thorpe . 2024-05-24
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Staff were not busy but still stood talking despite me waiting to be served So a little disappointed as usually very good Coffee good as usual as are pastries
Geoffrey Willerton . 2024-05-16
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Typical Nero products as you would expect. Lovely corner position at the entrance to Springfield shopping centre with plenty of indoor and outdoor seating. Great to sit out in the spacious surrounding on a glorious hot day enjoying a fruit burst and frappe.
Terry Leake . 2024-05-12
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Always our first choice to stop, convenient, clean, value for money cafe with friendly professional staff 👍😎
Steve Hughes . 2024-05-12
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Lovely staff and quietly played classical music. Such a calming atmosphere to have my morning coffee before work. Great coffee too!
Maddy Aldis-Evans . 2024-04-30
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First visit and certainly not our last, if today was anything to go by. Absolutely what an establishment of this ilk should be. Welcoming atmosphere from the moment you walk through the door. Ideally located individual casual tables and comfortable sensible chairs. Background music playing at non intrusive level adding to a very relaxing atmosphere. Well done, keep it up. We look forward to our next shopping trip to Springfield's with a coffee break with you again soon.
Richard Laxton . 2024-04-25
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Enjoyed a Sunday breakfast here before we looked around Springfield we all had different things and I very much enjoyed a sausage bap with a pot of tea. Clean friendly cafe.
Teresa Gillan . 2024-04-11
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I’ve been coming here since it opened a few years ago. There have been a recent change of staff. I was served today by a very surly and rude individual called Tina. When I asked to see the person in charge apparently it was her! Don’t think I’ll be coming here again. Plenty of other alternatives at this shopping park
William G . 2024-04-07
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This has been my go to & fav. Nero for ages …….staff are fab - coffee is great but this morning (Mother’s Day) it was horrendous Not everyone wants to be with dogs while they eat !! But what was really out of order was 2 dogs constantly barking ……obvs the owners are to blame not Nero but by allowing ‘dogs’ you are now going to limit your customer base if this is tolerated …..while we were in there for 20mins the noise was constant !!!!! Not a nice experience / my son has sensory issues so he found it really uncomfortable Such a shame that our fav Sunday morning relax peaceful coffee stop has been spoiled
Christine A . 2024-03-10
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Delicious coffee, desserts, food, very nice service
Malgorzata Szkaradek . 2024-02-22
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staff were very friendly and helpful Amazing coffee and cake.
Andrew Ruff . 2024-02-04
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Pleasant staff and great coffee
Silverback Taylor . 2024-01-11
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Great service and very well managed!
marco martins . 2024-01-10
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Arrived a bit near closing time for 5 hot chocolates and 5 mince pies. Just what the doctor ordered. 2 of us had millionaires hot chocolate. My they were good, as to the mince pies. One of the group doesn't like mince pies but she ate it to be polite, now she's hooked.
David Marzell . 2023-12-17
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Was a small queue, but service was very good, i feel Caffe Nero serves the best coffee.
hamide “Ham” cunningham . 2023-12-16
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Everyone was very friendly, staff offered to bring books down from the high shelf units for us too!
Sequince . 2023-12-02
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Staff very polite and singing Christmas songs love it
Pauline Oakman . 2023-12-02
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bright red haired member of staff was super friendly and took the time to help me to decide on my drink. i felt really listened to and left with a really tasty drink that i would never have tried without her help :) thankyou !!
Kaishaismaname xox . 2023-11-28
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Great coffee and we always enjoy it here
Ray Aitken . 2023-11-13
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Tried their new festive menu on my last visit (02/11/2023). The Deli Turkey Feast Focaccia was absolutely delicious and I highly recommend it, but the Panettone Latte, though very aromatic and quite festive, leaned a bit too sweet for my tastes! I'll go back to my usual (Luxury Caramelatte) on my next visit. Despite the long queues outside the door, don't be deterred; the queue always moves swiftly, and the service is impressively fast. The baristas are not only speedy but also knowledgeable and friendly. The interior is beautiful and the atmosphere is great. I would know, I'm here twice a week :) I'd also highly recommend using the Caffè Nero app for payment, especially if you have a linked Waitrose card, for a discount on their festive range. Remember to bring your own cup for an extra stamp, and if you're a Three network customer, check out the Three+ app for a free drink code every week that can be redeemed for any hot or cold drink. Caffè Nero is a fantastic coffee shop, and I highly recommend it. P.S. The photo is from my previous visit, I deleted my old review, but kept the photo, as it's nice!
I. . 2023-11-02
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Great coffee shop, great staff, good coffee
Mick Thompson . 2023-10-18
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Good coffee, nice croissants, comfy chairs, fast wifi... what else can you ask for?
Marius Cipolla . 2023-10-17
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Good service, helpful staff, clean and tidy. Plus, we like their coffee.
Henry Cavanagh . 2023-10-15
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I’ve been to the shop few times, friendly very helpful employees however yesterday I was given a counterfeit £5 in with my £20 change. It was underneath the £10 so I didn’t notice and it wasn’t until I went elsewhere to purchase something I was advised. Felt awful I’d been duped despite having great coffee! BE VERY CAREFUL AND CHECK YOUR CHANGE!!!!
Diane Styles . 2023-09-15
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Great snack and comfortable space to relax
Alison Carter . 2023-08-27
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Lovely atmosphere while Thursday shopping.
Helena Ricankova . 2023-08-08
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So much more chilled than Costa and coffee is far superior
Mick Armstrong . 2023-08-07
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Friendly staff, very clean and we enjoyed our coffee
Louise Storry . 2023-08-05
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Fully enjoy the atmosphere coffee food etc very nice
Stephen Dawson . 2023-08-05
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Love the staff here amazing people.
Scoped Ape Gaming . 2023-08-01
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Dog friendly not like the Springfield centre
Andy Gough . 2023-07-29
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Staff hard working but far too busy More staff required Click and collect orders jump the queue
Dave P . 2023-07-23
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Update July 2023 less busy today with a more relaxed atmosphere too. The coffee was good and the barista was helpful in sorting out my digital vs paper points collection! End update Quite busy and therefore noisy but I had my ear pods with me, so all good! Toasted cheese sandwich was to die for.
Ralph S Bacon . 2023-07-20
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I generally prefer the coffee in cafe Nero, what makes this one better still is the friendly staff. Also this one is dogs allowed as well, which is a positive considering they are not allowed in Springfield itself.
Martin Cropper . 2023-06-07
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Tad on the expensive, but coffee was good and staff pleasant.
michael ingrey . 2023-06-03
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As always, there's a wait to be served, but it's a busy place so only to be expected. The coffee was the same as it always is great.
Wayne Page . 2023-05-24
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As good as ever. I like trying the new flavours of coffee from around the world.
Bruce Buchan . 2023-05-11
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Friendly staff , greeted with a smile and served promptly . Great coffee
Chris Newman . 2023-04-15
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Favourite place for a nice coffee.
Sandy Barrand . 2023-04-10
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Dont like drinks in paper cups you sit down for a proper cup and saucer
Nick Slater . 2023-04-10
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Good service, nice coffee and cakes and dog friendly which is a bonus at this outlet. Nice decor too
Graham W . 2023-04-10
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Friendly staff and quick service
Tony Cleveland . 2023-04-08
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very good location popular coffee shop nice for a relaxing drink
Charlotte . 2023-04-04
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Had a scone, jam and two coffees. Friendly staff but very, very long queue.
AJC 04 . 2023-04-02
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This place has a special something about it… the staff are as always professional and welcoming. Great coffee with a great vibe. I’ve been coming to cafe Nero for quite some time and I’ve not had a bad experience which in itself speaks for itself.. well done team :)
Skie S . 2023-03-27
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We always have a 5 star service from the staff at Nero Springfields. They are consistently friendly and helpful with my selection of coffee Also, one of the staff colleagues assisted me with getting the Nero app which was greatfully received as I'm not great with technology! . Well done Nero.
Julie B . 2023-03-18
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Tables left with stuff on to long this time, staff spend to much time talking to each other. Coffee very nice they also got non smoking tables outside.
stephen blackham . 2023-03-16
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Super friendly and helpful staff, would really recommend :) The Barista knew what he was doing and made excellent coffees for me and my partner as well as giving great service.
230alishar . 2023-03-06
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Friendly staff, good choice of drinks & cakes etc. Pleasant environment.
Mel West . 2023-03-05
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Good atmosphere and lovely coffee, friendly staff.
Loraine Clark . 2023-03-04
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I love this cafe. Excellent service, the best coffee, a wide range of food and drinks, has the best customer service. I always look forward to my next coffee here.
Donna Hart . 2023-02-08
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Staff are so accommodating. I go in there to work as they always find me a place and bring my drinks, food etc over! I always chose to go here on my own time as well as they are just so helpful and friendly. Great coffee, cold drinks and amazing staff!! 10/10!!!
Christopher Klue . 2023-02-05
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Coffee was expensive and tasted bitter. We were charged extra for decaff. My first and last visit. Only gluten-free was a flapjack. Very disappointed.
Carol Andrew . 2023-01-14
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I felt as though the woman serving me was talking down to me and not listening to what I was asking for, she kept rolling her eyes as I asked for something just to be told rudely "that is sold out, is there anything else you want" not a pleasant first ever visit to this place, and It will now be the last too. Over priced and over rated, at the end of the day it is just a Cafe that does't cook anything.
Ruski Ryan . 2023-01-03
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Best place to get coffee at Springfield's, much nicer than the Costa there.
Martyn Ferry . 2023-01-02
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I only go to this coffee shop when I'm in Lincolnshire the staff are bubbly and always smiling but like most coffee shops it's getting to a point when really a cup of coffee nearly costing a fiver unless they start looking at their pricing policy's coffee shops will start to go bust I mean nearly a fiver you can buy 240 cups of tea for that
Mark Roberts . 2022-12-20
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Always great service and very friendly staff. Always professional no matter how busy they get
Melanie Catlin . 2022-12-19
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Very delicious cake 🍰 black forest the best
Adela Naboiu . 2022-12-18
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Very enjoyable highly recommend a visit
Diane Morris . 2022-12-16
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A very friendly and lovely cafe Nero.
Kat Garfoot . 2022-12-11
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Fantastic as usual. They were understaffed but coped and happy and very helpful. Love the place and the staff❤️
Neil Thompson . 2022-11-25
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Always the best lovely atmosphere
Andy Smith . 2022-11-19
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Unquestionably, the best coffee shop in the area! I’m so thankful that finally, I was able to find this spot for some good beverages just in time. I will definitely rate them a five-star for everything that they provided. They substituted for something they ran out of and was just as delicious. Truly amazing! Thank you so much, guys!
Krystal Billington . 2022-11-17
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Called here for drinks today 14th November 2022. Wasn't too busy. Great customer service. Drinks were very nice. place was clean and tidy and comfortable seating
O2154KOadrians . 2022-11-14
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Lovely place to get a coffee but a little expensive x
Beverley Edwards . 2022-11-11
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Only had drinks, but the tea was lovely and served in a pot , will definitely be going back
Christine Dawson . 2022-11-10
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Have recently been using Cafe Nero more and one thing is commonplace in them all, slow service thanks to staff. Cambridge station is horrendous and it seems the staff are in no rush so people see the queue and head for Pret two doors down. However, the lady serving in here is fantastic and after having a few pistachio iced lattes this year, hers was perfection while many have been rubbish (apart from Nero Melton Mowbray, top drink also). 5 stars purely for her friendly and welcoming attitude and perfect drink 👍
Lesley Elding . 2022-11-10
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Very nice coffee, always lovely staff, lovely comfortable settings to enjoy your coffee, best coffee shop in Springfields shopping centre! 🙂
Patricia Pursey . 2022-11-09
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Nero is a must for coffee. Choices of coffee too. Friendly staff. Always our first stop at Springfield on a shopping day out.
Rosaria Kelly . 2022-11-08
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Having been a fan of another coffee chain for years, I never tried Nero. But as the quality of the coffe has slipped elsewhere I needed to find a good coffee, and this is it. The food is great and varied, the service is always friendly and the place looks great the Brazilian blend they are offering at the moment is delicious.
Gareths Geckos . 2022-11-02
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I actually didn't go here. I just went to Springfields
Lena . 2022-10-28
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Average Nero. The coffee tasted a little on the overly burnt/bitter side which was a little disappointing. Didn't have anything to eat so can't comment on that. Staff were pleasant and worked quickly. Ideal location, close to the car park, for getting a takeout brew for the drive back to the holiday premises but perhaps should have walked in to costa instead 🤷♂️
Michael Bennett . 2022-10-26
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Nice relaxed cafe with very friendly staff. Coffee was great and had a relaxed visit.
S L . 2022-10-16
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What a lovely coffee break spotlessly clean and staff are friendly plenty of room between tables for me to maneuver my scooter around. We will definitely be back again.
David Pettitt . 2022-10-14
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Fabulous coffee and staff very friendly and welcoming.
Tina Pettitt . 2022-10-13
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It's very welcoming and you seem to be able to stay as long as you like. There is always a long queue which is sometimes a bit frustrating. So it is obviously a great place to be.
Josephine Scarff . 2022-10-07
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First time visiting Caffe Nero, I really enjoyed my experience,very cosy bright and airy, cosy seating, slightly expensive would definitely visit again.
Gillian Farley . 2022-10-05
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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