Caffe Nero in Cornwall, Isles of Scilly

Another couple of nice flat whites in Caffe Nero. Avoided their lovely looking cakes.

It was a wet Sunday afternoon, 2 young ladies were serving behind the counter 👌. Nothing was to much trouble. These girls really deserve not only a pat on the back but the manager needs to look after these 2!!

This has to be the grottiest cafe Nero I have ever visited . It was dirty , uninspiring uninviting just awful which was extremely sad . I have frequented many cafe Nero’s but this has got to be the worst . Staff were lovely and polite as usual but the company have truly neglected this establishment. I will not be returning .

We had a nice lunch here. Kind personell. Nice and clean too.

Nero’s food isn’t bad, and it isn’t excellent, but who comes here for the food? The coffee is great, and the staff are very speedy. The staff at this particular Nero are excellent, they work hard and are very friendly—even to strangers from across the oceans. The furniture is becoming a bit worn, but the staff do their best to keep things clean and tidy. Lovely location on the high street, too.

Very nice Bar Staff,all the time smiling and giving a great service.Good job,ladies.Keep up.

Friendly helpful staff Good coffee and tea

Absolutely great hot chocolate here, the staff are quite friendly and helpful. They have a good variety of different drinks and foods to go.

Lovely place to have a sit down and a coffee.

Chillest cafe Nero I’ve ever been to

Service was okay but the staff have to pay closer attention to the overall cleanliness of the store especially since the store wasn’t that busy at all. Dirty cups were piled up in a table and the toilet really needed upkeep.

The crew at the Cafè Nero’s in Falmouth is by far the friendliest, efficient and hospitable of any café Nero’s in the UK. My partner has difficulty manage a coffee to the table and when I’m not with him, they always offer a helping hand!! They’ve made a real effort to get to know you and not just your order, they try to learn about their regular customers to make a more genuine connection. LAURA CAL TILLY SAM JOE ARE THE BEST!

It's a glorified cafe, charging extra for a coffee because they can...... I wasn't paying

Baristas are always welcoming and know how we like our coffee.

It's a coffee shop that charges loads for a coffee. The food is a cake, a bag of crisps or some other snack sold at inflated prices....... I'm not a great fan of these places, I prefer a proper old fashioned cafe.

Laura and other staff were very welcoming and efficient.

I fear for nero it's been closed for a lots of times over the past year due to faults etc it worries me its going to lose the buisness

Very welcoming as was cold outside. Coffee and cake was good

Super friendly staff even at the end of their shift, nearing closing time! A lovely couple of coffees with cake to finish off a day of shopping. Thank you Cafe Nero crew 🙏 we will be back.

Nice cafe with good coffee and all working there are friendly and helpful

Good coffee and friendly service, clean tables outside.

Coffee was great. Tea was terrible service was OK. toilet was dirty .

Very good experience, beautiful Place and good food

Just wondering if someone is ever going to clean the windows? Very off putting, gives the impression the cafe has low hygiene standards

Very good ..Great staff...Good service. But toilet needs deep clean...in fact deep clean needed throughout... But other than that the staff are brilliant.. Always very helpful..

Great vibe on busy street of shops.

Good coffee but the whole place looked tired and dirty.

I ordered 2 ham and cheese paninis from here and 2 tuna melts showed up, I’m allergic to tuna and a lot of seafood, I wasn’t even told it was going to be what I was receiving? Plus I waited near on 35 minutes for 2 paninis. I nearly started eating it before realising it was not ham and cheese which could have cost me my life really. Thanks cafe Nero!

I will ne be going back there again the lady was very rude & the drinks were stone cold it was a hot chocolate not good value i have near been in one before and I won't be going in one again

Delicious coffee and cake ,friendly atmosphere, great service. Dog friendly

I have lived here for 6 months and not once in that time have they had cream. They’re always out. You’re a coffee shop serving whipped drinks. Cream is on your menu… Just order more if you have to? It’s ridiculous.

Great place to chill and relax with a coffee and watch the world go by

I love their coffee, I think it's the best in Falmouth!

Service was very slow, shop had dirty tables and 3 x expresso with milk to takeaway, all very luke warm

Not very clean. Toilets smelly as well.

Not the best Caffe Nero I've been in, the toilet was smelly and none to clean.

Lovely place staff friendly and quick service

16:20 and closing. Asked if my 5 year old could use the toilet and was just told ‘No’. Thanks for that

Bathrooms had been signed as cleaned at 5pm and closing, but it was only 4.45 and they had clearly not been cleaned in a while. Tables also hadn’t been cleaned in a while with cups everywhere. Tea and coffee was fine.

Helpful staff, however most tables were not cleared or cleaned, the floor under the tables outside at the front was filthy and the toilet had no soap, half a toilet roll balanced on a disability handle and manky toilet! And this on a quiet weekday afternoon.

Friendly staff,dog friendly & decent selection of products

Staff very helpful and friendly..they allow you to take a dog..love their coffee..oh and if weather is bad a good place to shelter.

Staff excellent and friendly product vg. The only negative is that tables are generally not cleared quick enough.

Nice coffe,very friendly staff.

Great service friendly staff, goes beyond what is expected of a Coffee shop

Helpful friendly staff nice coffee and cakes

lovely happy lady serving ... great service

Recommend the festive hazelnut hot chocolate and pain au rasin

My coffee was weak and cold not Nero's normal standard.

As no independent cafes were open and or didn't want people sitting in, we had to frequent a nationwide coffee shop coffee good and staff lovely

Always good to drink tasty coffee ☕

Always lovely coffee and cakes when we chose to have cakes

Great cappuccino, friendly service.

Always a nice cup of coffee here

I could not pay with cash and the staff din't tell me why.

Looked tired and drab. Staff were friendly, service was good. Will probably find somewhere else in future

A bit dirty compared to other caffe Nero bit overall a very nice drink.

Friendly assistants and great food

Friendly service great coffee and sausage roll!

Such a lovely calming environment, very covid safe and really nice chatty staff. Came in for a drink and the kind woman with pigtails that served me really brightened my morning.

Cafe NERO is just great. ✔️ 👍 👌 🤗🥰✔️

Friendly, helpful staff and nice ambience. Good for people watching in the street!

Highly recommended, friendly staff and good service

They do a wicked drinking chocolate..and its nice to sit outside and enjoy ..staff are great and always helpful....

Friendly staff and resnamal price

These are odd times in catering and the staff at Nero remain friendly and efficient. Lovely barista baked me an apricot Danish when he realised I had time to kill.

I had to unfortunately highlight the importance of COVID19 and cleaning and PPE to the Area manager on a recent visit, this was addressed but still customers come in without facial masks! The store is OK but an do with a training refresher for staff on duty

Friendly welcome good selection of drinks and food follows all covid rules

I went in 10 minutes before closing and the staff member was very friendly and helpful. Thank you. Falmouth.

Amazing Coffee, lovely atmosphere and great staff

Excellent staff friendly and good drinks

Every time I visited the team in Falmouth I'm very well looked after, quite possibly the centre of excellence

Went in cafe table full of plates again two staff on customer cleared table herself not first time I've seen this happen bad customer se R Vice

Always really nice in this Cafe Nero. The staff are always extra friendly - but not to the point where it's clearly forced. Tables are always clean, can usually sit down and obviously the coffee is very good.

Fast friendly service. The staff were relaxed and helpful asking if I wanted anything extra today. A nice atmosphere.

Cozy atmosphere, friendly staff, love coming here to work during the week for a change of scenery!

Typical Nero cafe friendly staff tho

lovely friendly staff...and ace coffee

A really relaxed and pleasant coffee shop. The tea is great and there is no pressure to move on, you could stay all day. Plus they have fantastic paninis too.

A nice place to visit great staff and good coffee

Love it here. Exceptional service and great coffee. Good view for people watching

Nice dog friendly coffee shop. Standard menu of pre packed paninis or toastada. Good range of cakes. The young lady that served me, sadly I didn't catch her name, greeted everyone like she had known them for years, she enquired after their day, and listened with interest the customers various musings. When she realised that we weren't local she proceeded to give me a run down of all the activities that were happening in town that week, as it was Regatta week. She was a lovely young lady and I hope that Cafe Nero recognises how awesome she is at her job. She was very obliging and couldn't do enough for the customers and even gave one lady help in how to access the new app. Whilst the Cafe itself is very corporate, this young lady bought a great atmosphere to the place.

Coffee ok, grandchildren liked the muffin

Great service. Good atmosphere for morning coffee.

Great meeting place for a tasty brunch and smooth rich coffee ☕🍰🥪

Fantastic friendly staff good food very nice coffee I love the panini range and some of the cakes are to die for

Always a delight and never a disappointment. I should take the hint that the very friendly staff know which drink to pour as I come in as a hint I should probably cut down...

Really friendly service and ansome cappuccino

Excellent coffee and friendly staff

Well, the girl behind the counter was quite friendly, and our tea and cake was OK. But almost every unoccupied table had dirty crockery on it, and the place was generally quite depressing. I'm sure there are far better cafes in the town.

Good coffee, good atmosphere, helpful friendly staff, shame they changed the cappuccino cake it's a lot drier cake now.

lovely, friendly staff makes it a joy to go here

Been to cafe nero in falmouth a few times now alwas dishes on tables never seen to be cleared away people have walked out won't be going anymore

Good coffee. OK surroundings. Eclectic crowd

Café Nero has been a haven for my friends and me over the past couple of months. The staff and other regulars are lovely, I truly feel like I have found a home away from home.

Service with a pretty smile and decent coffee very reasonably priced

Lovely staff. Could not even think to say anything bad about them, were so accommodating to us, very polite. Spacious atmosphere, great for catching up with mates or a couples date. Prices are a bit high but perfect for what you’re receiving

Very friendly and helpful staff. Usually avoid chains as prefer the independents but this place was good. Nice peppermint tea.

Totally disgusting. Filthy. Hot chocolate was cold. The staff looked unkempt. Coffee machine had days of coffee stains and dirt. Will be calling environmental health. Totally disgusted.

Although I pass this coffee shop on the way to other shops. I haven't been in there this year