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4.2

Based on 394 opinions finded in 2 websites

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Nº 1944 in 3395 in Cornwall, Isles of Scilly

Nº 474 of 747 Other cuisines in Cornwall, Isles of Scilly

CUSTOMERS TALK ABOUT DISHES WITH..cakecoffeelady

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Another couple of nice flat whites in Caffe Nero. Avoided their lovely looking cakes.

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Les Parnell . 2024-10-17

MORE AT Google

This has to be the grottiest cafe Nero I have ever visited . It was dirty , uninspiring uninviting just awful which was extremely sad . I have frequented many cafe Nero’s but this has got to be the worst . Staff were lovely and polite as usual but the company have truly neglected this establishment. I will not be returning .

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morbius . 2024-08-28

MORE AT TripAdvisor

We had a nice lunch here. Kind personell. Nice and clean too.

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Dave Boonstra . 2024-08-15

MORE AT Google

Nero’s food isn’t bad, and it isn’t excellent, but who comes here for the food? The coffee is great, and the staff are very speedy. The staff at this particular Nero are excellent, they work hard and are very friendly—even to strangers from across the oceans. The furniture is becoming a bit worn, but the staff do their best to keep things clean and tidy. Lovely location on the high street, too.

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Robert Lowe . 2024-06-28

MORE AT Google

Very nice Bar Staff,all the time smiling and giving a great service.Good job,ladies.Keep up.

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itu robert . 2024-06-27

MORE AT Google

Friendly helpful staff Good coffee and tea

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Anne Ford . 2024-06-19

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Absolutely great hot chocolate here, the staff are quite friendly and helpful. They have a good variety of different drinks and foods to go.

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Ashley Tregonning . 2024-06-01

MORE AT Google

Lovely place to have a sit down and a coffee.

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Viktor Sergeev . 2024-04-14

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Chillest cafe Nero I’ve ever been to

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tea drenched . 2024-03-29

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Service was okay but the staff have to pay closer attention to the overall cleanliness of the store especially since the store wasn’t that busy at all. Dirty cups were piled up in a table and the toilet really needed upkeep.

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lee luna . 2024-03-26

MORE AT Google

The crew at the Cafè Nero’s in Falmouth is by far the friendliest, efficient and hospitable of any café Nero’s in the UK. My partner has difficulty manage a coffee to the table and when I’m not with him, they always offer a helping hand!! They’ve made a real effort to get to know you and not just your order, they try to learn about their regular customers to make a more genuine connection. LAURA CAL TILLY SAM JOE ARE THE BEST!

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c w . 2024-02-11

MORE AT TripAdvisor

It's a glorified cafe, charging extra for a coffee because they can...... I wasn't paying

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Tony Smith . 2024-02-05

MORE AT Google

Baristas are always welcoming and know how we like our coffee.

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Daniel Williams . 2024-01-27

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It's a coffee shop that charges loads for a coffee. The food is a cake, a bag of crisps or some other snack sold at inflated prices....... I'm not a great fan of these places, I prefer a proper old fashioned cafe.

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Antony Smith . 2024-01-18

MORE AT Google

Laura and other staff were very welcoming and efficient.

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David P . 2023-12-20

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I fear for nero it's been closed for a lots of times over the past year due to faults etc it worries me its going to lose the buisness

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Dan Matthews . 2023-12-04

MORE AT Google

Very welcoming as was cold outside. Coffee and cake was good

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Pat Pepper . 2023-11-30

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Super friendly staff even at the end of their shift, nearing closing time! A lovely couple of coffees with cake to finish off a day of shopping. Thank you Cafe Nero crew 🙏 we will be back.

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Nettie_Co . 2023-08-31

MORE AT TripAdvisor

Nice cafe with good coffee and all working there are friendly and helpful

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Harald Kitel . 2023-08-30

MORE AT Google

Good coffee and friendly service, clean tables outside.

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Jon D R Brown . 2023-08-22

MORE AT Google

Coffee was great. Tea was terrible service was OK. toilet was dirty .

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Dennis Shorthouse . 2023-08-18

MORE AT Google

Very good experience, beautiful Place and good food

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Marco . 2023-08-14

MORE AT Google

Just wondering if someone is ever going to clean the windows? Very off putting, gives the impression the cafe has low hygiene standards

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Kerry p . 2023-07-16

MORE AT TripAdvisor

Very good ..Great staff...Good service. But toilet needs deep clean...in fact deep clean needed throughout... But other than that the staff are brilliant.. Always very helpful..

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kitt morgan . 2023-07-03

MORE AT Google

Great vibe on busy street of shops.

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Matthew Tinsley . 2023-05-04

MORE AT Google

Good coffee but the whole place looked tired and dirty.

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Claire . 2023-03-28

MORE AT Google

I ordered 2 ham and cheese paninis from here and 2 tuna melts showed up, I’m allergic to tuna and a lot of seafood, I wasn’t even told it was going to be what I was receiving? Plus I waited near on 35 minutes for 2 paninis. I nearly started eating it before realising it was not ham and cheese which could have cost me my life really. Thanks cafe Nero!

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Sara N . 2023-03-12

MORE AT TripAdvisor

I will ne be going back there again the lady was very rude & the drinks were stone cold it was a hot chocolate not good value i have near been in one before and I won't be going in one again

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Carol Glover . 2023-02-21

MORE AT Google

Delicious coffee and cake ,friendly atmosphere, great service. Dog friendly

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Bev Bayes . 2023-02-15

MORE AT Google

I have lived here for 6 months and not once in that time have they had cream. They’re always out. You’re a coffee shop serving whipped drinks. Cream is on your menu… Just order more if you have to? It’s ridiculous.

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Joe . 2023-01-05

MORE AT Google

Great place to chill and relax with a coffee and watch the world go by

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Glenn Mackechnie . 2023-01-03

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I love their coffee, I think it's the best in Falmouth!

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NATALIA ROBINSON . 2022-12-13

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Service was very slow, shop had dirty tables and 3 x expresso with milk to takeaway, all very luke warm

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Claire Martin . 2022-12-01

MORE AT Google

Not very clean. Toilets smelly as well.

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David Phillips . 2022-11-27

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Not the best Caffe Nero I've been in, the toilet was smelly and none to clean.

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Jacqueline Clarke . 2022-11-01

MORE AT Google

Lovely place staff friendly and quick service

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hasan kilic . 2022-10-28

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16:20 and closing. Asked if my 5 year old could use the toilet and was just told ‘No’. Thanks for that

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Todd Hollyoake . 2022-09-10

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Bathrooms had been signed as cleaned at 5pm and closing, but it was only 4.45 and they had clearly not been cleaned in a while. Tables also hadn’t been cleaned in a while with cups everywhere. Tea and coffee was fine.

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Carmen Young . 2022-09-08

MORE AT Google

Helpful staff, however most tables were not cleared or cleaned, the floor under the tables outside at the front was filthy and the toilet had no soap, half a toilet roll balanced on a disability handle and manky toilet! And this on a quiet weekday afternoon.

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Andrew Johnson . 2022-09-01

MORE AT Google

Friendly staff,dog friendly & decent selection of products

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Keith Greenwood . 2022-08-20

MORE AT Google

Staff very helpful and friendly..they allow you to take a dog..love their coffee..oh and if weather is bad a good place to shelter.

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Edna Maria Walker . 2022-05-24

MORE AT Google

Staff excellent and friendly product vg. The only negative is that tables are generally not cleared quick enough.

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Roy Turton . 2022-04-20

MORE AT Google

Nice coffe,very friendly staff.

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Bruno Kolega . 2022-04-11

MORE AT Google

Great service friendly staff, goes beyond what is expected of a Coffee shop

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Andrew McColl . 2022-04-10

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Helpful friendly staff nice coffee and cakes

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Tony Crawley . 2022-03-27

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lovely happy lady serving ... great service

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Angelina Hughes . 2022-02-22

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Recommend the festive hazelnut hot chocolate and pain au rasin

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Karen Warren . 2021-11-27

MORE AT Google

My coffee was weak and cold not Nero's normal standard.

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Janice Powell . 2021-11-14

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As no independent cafes were open and or didn't want people sitting in, we had to frequent a nationwide coffee shop coffee good and staff lovely

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Jan . 2021-11-04

MORE AT Google

Always good to drink tasty coffee ☕

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Steve Jordan . 2021-10-27

MORE AT Google

Always lovely coffee and cakes when we chose to have cakes

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Christina Jones . 2021-09-24

MORE AT Google

Great cappuccino, friendly service.

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Barry Hart . 2021-09-19

MORE AT Google

Always a nice cup of coffee here

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Liz Maher . 2021-09-11

MORE AT Google

I could not pay with cash and the staff din't tell me why.

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Man Gim . 2021-09-02

MORE AT Google

Looked tired and drab. Staff were friendly, service was good. Will probably find somewhere else in future

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Chris Cotter . 2021-08-25

MORE AT Google

A bit dirty compared to other caffe Nero bit overall a very nice drink.

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Eth An . 2021-08-17

MORE AT Google

Friendly assistants and great food

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Kevin Dickey . 2021-08-16

MORE AT Google

Friendly service great coffee and sausage roll!

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Jason Sadler . 2021-07-17

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Such a lovely calming environment, very covid safe and really nice chatty staff. Came in for a drink and the kind woman with pigtails that served me really brightened my morning.

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Leo Jude . 2021-06-17

MORE AT Google

Cafe NERO is just great. ✔️ 👍 👌 🤗🥰✔️

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Graham Hibberd . 2021-06-12

MORE AT Google

Friendly, helpful staff and nice ambience. Good for people watching in the street!

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Mary Moat . 2021-06-10

MORE AT Google

Highly recommended, friendly staff and good service

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Hayden Thompson . 2021-05-16

MORE AT Google

They do a wicked drinking chocolate..and its nice to sit outside and enjoy ..staff are great and always helpful....

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Lyn Miller . 2021-05-10

MORE AT Google

Friendly staff and resnamal price

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Terry Bray . 2021-05-05

MORE AT Google

These are odd times in catering and the staff at Nero remain friendly and efficient. Lovely barista baked me an apricot Danish when he realised I had time to kill.

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Afric Nickson . 2021-05-01

MORE AT Google

I had to unfortunately highlight the importance of COVID19 and cleaning and PPE to the Area manager on a recent visit, this was addressed but still customers come in without facial masks! The store is OK but an do with a training refresher for staff on duty

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Ian Mackenzie . 2020-10-22

MORE AT Google

Friendly welcome good selection of drinks and food follows all covid rules

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John Brown . 2020-09-25

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I went in 10 minutes before closing and the staff member was very friendly and helpful. Thank you. Falmouth.

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Lynda Gale . 2020-09-12

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Amazing Coffee, lovely atmosphere and great staff

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Pauline Hichens . 2020-07-12

MORE AT Google

Excellent staff friendly and good drinks

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Colin Mosney . 2020-03-14

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Every time I visited the team in Falmouth I'm very well looked after, quite possibly the centre of excellence

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Dan Thomas . 2020-01-29

MORE AT Google

Went in cafe table full of plates again two staff on customer cleared table herself not first time I've seen this happen bad customer se R Vice

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Carol K . 2020-01-05

MORE AT TripAdvisor

Always really nice in this Cafe Nero. The staff are always extra friendly - but not to the point where it's clearly forced. Tables are always clean, can usually sit down and obviously the coffee is very good.

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scott redrup . 2019-12-28

MORE AT Google

Fast friendly service. The staff were relaxed and helpful asking if I wanted anything extra today. A nice atmosphere.

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Michael Mickleburgh . 2019-11-27

MORE AT Google

Cozy atmosphere, friendly staff, love coming here to work during the week for a change of scenery!

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Zoe Butters . 2019-11-22

MORE AT Google

Typical Nero cafe friendly staff tho

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Glynn Lacey . 2019-11-13

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lovely friendly staff...and ace coffee

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Gabrielle Kavanagh . 2019-10-14

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A really relaxed and pleasant coffee shop. The tea is great and there is no pressure to move on, you could stay all day. Plus they have fantastic paninis too.

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Gabriel Swetman . 2019-09-14

MORE AT Google

Love it here. Exceptional service and great coffee. Good view for people watching

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Jacqueline Sullivan . 2019-09-06

MORE AT Google

A nice place to visit great staff and good coffee

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Geoffrey Forster . 2019-09-06

MORE AT Google

Nice dog friendly coffee shop. Standard menu of pre packed paninis or toastada. Good range of cakes. The young lady that served me, sadly I didn't catch her name, greeted everyone like she had known them for years, she enquired after their day, and listened with interest the customers various musings. When she realised that we weren't local she proceeded to give me a run down of all the activities that were happening in town that week, as it was Regatta week. She was a lovely young lady and I hope that Cafe Nero recognises how awesome she is at her job. She was very obliging and couldn't do enough for the customers and even gave one lady help in how to access the new app. Whilst the Cafe itself is very corporate, this young lady bought a great atmosphere to the place.

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Sharon Lobban . 2019-08-16

MORE AT Google

Coffee ok, grandchildren liked the muffin

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Joe Smith . 2019-08-15

MORE AT Google

Great service. Good atmosphere for morning coffee.

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thomas webb . 2019-07-26

MORE AT Google

Great meeting place for a tasty brunch and smooth rich coffee ☕🍰🥪

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Kim Walters . 2019-07-21

MORE AT Google

Fantastic friendly staff good food very nice coffee I love the panini range and some of the cakes are to die for

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T1BCM . 2019-07-03

MORE AT TripAdvisor

Always a delight and never a disappointment. I should take the hint that the very friendly staff know which drink to pour as I come in as a hint I should probably cut down...

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Steve Downing . 2019-06-30

MORE AT Google

Really friendly service and ansome cappuccino

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Ryan Barsby . 2019-06-22

MORE AT Google

Excellent coffee and friendly staff

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Keith Wills . 2019-06-17

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Well, the girl behind the counter was quite friendly, and our tea and cake was OK. But almost every unoccupied table had dirty crockery on it, and the place was generally quite depressing. I'm sure there are far better cafes in the town.

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cltc43 . 2019-06-15

MORE AT TripAdvisor

Good coffee, good atmosphere, helpful friendly staff, shame they changed the cappuccino cake it's a lot drier cake now.

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Carol Wilde . 2019-06-10

MORE AT Google

lovely, friendly staff makes it a joy to go here

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puzzled . 2019-05-27

MORE AT Google

Been to cafe nero in falmouth a few times now alwas dishes on tables never seen to be cleared away people have walked out won't be going anymore

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Carol Keast . 2019-04-22

MORE AT Google

Good coffee. OK surroundings. Eclectic crowd

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Ivor Richards . 2019-04-07

MORE AT Google

Café Nero has been a haven for my friends and me over the past couple of months. The staff and other regulars are lovely, I truly feel like I have found a home away from home.

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quoteunquote Lamby . 2019-04-04

MORE AT Google

Service with a pretty smile and decent coffee very reasonably priced

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Paul Burns . 2019-03-21

MORE AT Google

Lovely staff. Could not even think to say anything bad about them, were so accommodating to us, very polite. Spacious atmosphere, great for catching up with mates or a couples date. Prices are a bit high but perfect for what you’re receiving

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tallgirl97 . 2019-03-17

MORE AT TripAdvisor

Very friendly and helpful staff. Usually avoid chains as prefer the independents but this place was good. Nice peppermint tea.

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Fran . 2019-03-09

MORE AT Google

Totally disgusting. Filthy. Hot chocolate was cold. The staff looked unkempt. Coffee machine had days of coffee stains and dirt. Will be calling environmental health. Totally disgusted.

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Mary Ellis . 2019-02-25

MORE AT Google

Although I pass this coffee shop on the way to other shops. I haven't been in there this year

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Moira McCullough . 2019-02-21

MORE AT Google

Lovely atmosphere and friendly staff.

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UKSKIDS . 2019-02-19

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