Caffe Nero in St Edmundsbury

Coffee is very good but the place is filthy. Dirty tables, furniture should be in a skip, floor sticky. Don’t even mention the toilets.

Nice coffee, staff polite but cafe very dirty. Sticky tables, dirty toilet, stained seats. Food all looked good and I'm sure was with in hygiene standards.

Friendly, kind staff, excellent drinks and very nice food, generally comfy and quiet place to sit with a good atmosphere…really good!

As always fresh croissants! And a great pit stop for a coffee and social 👌🤪

Tiniest cake I've ever had in a coffee shop

Stopped here for a break in my morning walk and found the coffee very good and they had good dietary options. The selection of pastries was ok too. The only thing being a foreigner I could connect to the internet and did not get much help either that

Lovely place to chill from the street bustle. Nothing to Karren here, dogs are welcome!

Good staff, the store could do with an overhaul. A lot of the seating needs to be refreshed. Always a decent cup of coffee.

Nice cafe, I liked it in here it was nice and clean 👌

As usual a good coffee albeit at ever increasing prices... Dog friendly and often with meerkat deals (if you have the app)

Enjoyable break. Very good coffee

Great customer service. Spilt my tray of drinks and made a massive mess. They came to check we were okay, made us new drinks and tidied up the whole thing whilst being very nice about it.

Thought the staff were pleasant and polite. Not many people about so rather quiet, late in the afternoon. Useful cafe.

This place gets better and better. When you are able to retain, train and mentor you team..magic can happen. This is a great place.

Stopped here for a quick coffee in part to use the toilets - wished I had gone any where else. I have rarely seen such filthy loos in a cafe, including a wet sticky floor (there seemed to be a leaking pipe?). The cafe itself was dirty with old stained chairs and tables that looked as if they were never wiped down. Yes the staff are very nice but I wouldn’t want to eat here.

So here is the thing ... cafe Nero makes the perfect American every time wherever you go. That's important of you srink your regular americano without milk like me. And a order thing ... order a vegan sausage roll and they don't just zapp it in the microwave .. no ... they make it crisp in the toasters well. Other café s could learn from Nero, I try Costa, Starbucks but they regularly disappoint. Nero in the buttermarket Bury st Edmunds care... thanks guys.

Pleasantly served by a young lady with dark hair. She was quick to make my flat white and took safety into account by double cupping my coffee. Very smiley and great attention to detail. I used the app to pay, which still collect the reward stamps but also provides contact less payment.

Lovely cake and coffee after a walk in Bury St Edmunds. Our dog was allowed in too. 10 out of 10.

Lovely coffee friendly staff been here a few times always good.

Good coffee spot on Angel Hill in Bury St Edmunds

Mobile order, easy process and quick collection. Nice coffee.

Grabbed a free vitality drink. Lovely staff, nice hot chocolate and cheaky sausage roll

Found a seat fairly easily but the prices are too high

Nice coffee and cakes , very welcoming helpful staff and dog friendly.

All go to Cafe Nero best coffee of all

By far the best of all the big chains

Usual good service from staff members, food/coffee usual decent quality just does what it says on the tin no more no less, price is about equal to other simular to cafés in town.

Attentive and courteous staff offering prompt and polite service of a delicious Italian roast.

Best Gingerbread Latte I've ever had.

Latte and caramel shortbread was the best I have ever had

Stopped here for a quick coffee, but found it very relaxing and stayed longer than intended! Great atmosphere, comfy chairs, good coffee & good service.

Lovely cafe and staff very friendly. Great with my O2 free weekly coffee. Nice caramel slice too. Recommended.

Visited yesterday. Dishwasher not working so paper cups and paper plates. Toilet out of order. Manager complaining to the staff that they were serving customers from the wrong position on till.

It was perfect for a quick breakfast snack.

I've just had an undrinkable coffee. Too late to walk back, kids are tired. The milk was boiled and burnt, no texture. £3.30 wasted. I really fancied a treat, I'm very disappointed. Normally very good service and coffee at this branch. I did not recognise either member of staff workings

I have been drinking coffee her for over 10 years !! Love it the staff are friendly, great coffee and service and I have made new friends with other customers

Always friendly service and consistently good coffee

The staff are wonderful, and make you very welcome. It has great ambience. I go there twice a week, and enjoy every minute. It feels safe, and most of all, you are made to feel a welcome and valued customer.

Lovely sitting in window seating on a Sunday morning All paper at the moment cups & plates it’s like a kids party 🎉 😷🎉 Tasty pastries and cortado lovely Furniture old and needs checking for cleanness and safety Service is slow and painful to go thought two people two pastries one plate one knife 🤐🥱😴 No pleasantries good morning how may I help

A bit expensive for what you got

Lovely coffee every time you visit. So nice we can now sit inside again. Staff are so helpful and courteous too.

Only had hot chocolate there, but its beautiful.The cakes look lovely but a bit expensive. Its always busy. Its the only hot chocolate my daughter will have.

Great coffee shop situated right in the middle of the town centre. It doesn't get too crowded at all unlike other coffee shops in the town. Great selection of coffees and muffins on show, you can get spoiled for choice. Very friendly staff too. Very easy place to sit and relax after a busy day.

Always cheerful service and great coffee.

Lovely coffee shop with delicious cakes and really good variety of hot drinks. Staff is very friendly and helpful. It's a place worth visiting if you love a coffee and cake.

Coffee far better than other popular coffee chains, lovely staff, and dog friendly. Great range of sweet and savoury food and vegan items!

The service is great and the coffee is the best in town.

Great place. Service brilliant. And dog friendly.

Very good coffee, freshly baked pastries, and friendly staff.

Nice place and very nice service and staff

Great coffee and good service go again

Great coffee, friendly service, nice place to sit drink coffee and chat

Coffee ok. But it's very dark inside.

We always like Cafe Nero establishments for the coffee and the Pain-au-Raisn and this one was good for both and the service was quick.

Cafe ist echt gut Personal freundlich

The best coffee in town the nicest baristas friendly and helpful excellent manager skills clean and tidy

Great place if you want to taste a real coffee. The cappuccinos are very good. Also really good the other caffe close to Cornmarket

Great place in the middle of Bury St Edmonds! Nice people.. amazing front windows... free WiFi... tasty coffees and cakes... not to forget legendary pain au chocolates 😇

It was relaxed and the staff were great and the coffee was great

It's ok staff seem friendly. Coffee is o.k seats by the window are really nice.

Brilliant dog friendly cafe to have a refreshing drink with your pooch

A great place for coffee and cake. Staff very nice. Great to see it is a place suitable for dogs.

Coffee was OK, but nothing better than somewhere like Costa or Starbucks as it's just part of a chain like those two. Don't know if we got the staff at a bad time (it was late afternoon) but they didn't seem that friendly or welcoming.

We were on a day trip to Bury St Edmunds and it was very cold, so a warm cup of coffee was essential. We found this coffee shop to be just what we needed.

Good coffee nice place to relax.

Lovely food drinks and staff as always

I love this coffee shop. It's a great place to go sit with the pup and enjoy a nice latte. The seasonal lattes are all great and the staff is really friendly. The sandwiches are also really good and served hot. I didn't get photos of the sandwiches but here is a picture of my dog! He was thrilled about being able to come inside with us.

I only ever have hot chocolate and caramel waffle. But the service there is impeccable and the staff are very helpful.

Normally friendly and polite staff who serve good coffee fairly sharpish.

A very nice coffee and great service from the lovely barista. Will call in again.

A walk around the town required some refreshment and so we called into Caffe Nero for coffee and a panini each. The café was a little small but adequate and the food was very enjoyable.

Pleasent small cafeteria in the heart of Brighton.

Best coffee and service for a long time. Really nice seating, 10/10

My favourite coffee shop but Americano a tad watery

The staff were friendly and the coffee is good. I like the armchairs.

Never had a bad experience with this company. Coffee is always good.

Love it, great service, lovely coffee

Have been using Caff'e Nero for many years, always good coffee and lovely staff.

My daughter and I visited here today for brunch,it was lovely, especially lovely seeing the dogs inside.

I have always enjoyed nero coffee to some othet coffee shops.. And it is dog friendly 👍

Very friendly, small. Could be cleaner. Regulars meeting place. Dog friendly. Nice coffee. Close to Abbey Gate and a wide choice of Restaurants

Comfy places to sit, nice cakes!!

Great atmosphere, service and coffee

Nice cafe,clean and tidy. Needs a few more plugs:)

Always like the coffee they serve in Café Nero and the sandwiches and wraps are always fresh. Although the café is small you can generally find a seat.

We love Cafe Nero as they allow dogs in their coffee shops, coffee was good and the staff friendly and helpful.

Amazing place with excellent staff. Love it

A great place for quality stuff whether drinks or food....professional staff all eager to give excellent and friendly service....

The people here the shop opposite Poundland...are bloody rude. I stood outside the shop earlier looking st prices through the window waiting for a friend and staff behind the counter were pointing staring at me laughing. Bloody ridiculous. Embarrassing for the shop really. Not only that but I was going to go in the shop and purchase something but was out of and so were the people round me who witnessed it about to go into he shop as well.

The coffee was so weak I wondered if they had used old beans and not newly ground beans. The toilet was stained and streaked with faeces. Not what you want to see. There were cups and saucers left on tables so I only had one soft chair and table to choose. I was there some time and no one cleared up. Staff were quite cheerful but I did not enjoy this visit at all and sadly I'm not sure I will go back.

Really well made coffee here today served in a friendly way.

The cofee shop was very busy and not many free tables, and to be honest the state of the tables was not good. Dirty cups, mugs, and plates waiting tio be cleared away, not very inviting. Big queue to get served, so we left.

Good coffee, friendly staff, good place to meet up

Always brilliant coffees. Even when busy they seem to get through the queues faster than you have time to think about whether or not to wait! Great service great coffee!

Nice place to stop by, but expensive.

Friendly staff, affordable coffee and comfortable surroundings. You also might be lucky enough to encounter the occasional piece of "Latte Art".

Typical good quality Nero's coffee, a little too cramped for wheelchairs or prams

I go here all the time - I admit some staff are better at making, say, a flat white than others. It is not exactly cheap, and this particular branch did look dark, but is being re-vamped right now. I still prefer this to Costa/Starbucks, and I even have the app - a real coffee addict's dream.

It's ok but the café is starting to need some TLC.

Always great coffee and great service from friendly staff.