Based on 4 opinions finded in 1 websites
Based on 4 opinions finded in 1 websites
Nº 379 in 611 in Bexley
Nº 57 of 82 Other cuisines in Bexley
Opinions
I would like to say that the service I received was excellent. I am unsure her name, but the barista with the strawberry blonde her who was on the till at 2pm (ish), was very attentive and took the time to look after me. However, an incident occurred that led to a customer complaint and the team leader to come out to deal with it. The team leader herself, handled the situation poorly I felt with the barista and team leader loudly arguing in the coffee shop, leading to the barista being asked to leave by the team leader and an overall bad feeling in the coffee shop. The Sidcup branch needs to seriously consider their management. The coffee is nice.
Kittykings . 2023-10-30
MORE AT TripAdvisor
This is one of the best Nero's i have been to, and theres quite a lot. The staff are really friendly and welcoming and make a brilliant coffee!. In all honestly, There are a lot of coffee shops in this town but none i enjoy more than coming in Nero for my coffee fix.
totally_gaga . 2023-04-30
MORE AT TripAdvisor
Just visited after dreadful afternoon at the hospital. To cap my day managed to spill my drink before I had even taken a sip. Staff were wonderful anb replaced with no fuss and without making me feel like an idiot. Thank you.
Captain2112 . 2019-11-05
MORE AT TripAdvisor
It’s a good place to pop in for coffee and a cake. Plenty of seating but there is a hint of a need for the staff to clear away the tables quicker. Popular and I will visit again
chrissT8030TW . 2019-03-26
MORE AT TripAdvisor
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1115 Opinions
Food always first class service brilliant staff very friendly and helpful
551 Opinions
I arrived to cafe to have a catch up with my friend to get some lunch. Being seated was fine however tables very close together and felt they just try to cram as many as they can in. Arrived here at 12:30 for lunch got seated within 2 minute's which was fine - we looked at the menu briefly however we knew what we wanted so quickly shut the menus so they knew we was ready to order, as we was chatting we was questioning while we hadn't been asked what we wanted as it had been 30 mins by this point and not one person asked us for drinks or what we wanted to order. We said we would wait another 10 minutes however as chatting away it was then another 20 minutes and still no waiter had come over. We noticed a table of 6 had been sat down and waiter had asked them before us. Having looked around and making it obvious we was waiting still no waiter. Other tables had food and plates on them still and other tables waiting to be asked still. We eventually got up and walked out after waiting 45 minutes in total to been waited on - as we was standing up to grab our belongings the waiter come over and asked if we was okay - we said no waited an our to be seen and now you come over so just walked off and left ! terrible service !!!!!!!!!!!!!! Not alot to choose from either so better going elsewhere !!
434 Opinions
I have a gluten intolerance. Spoke to Carl waiter/ barman. He was very helpful. I had a lovely meal. Great service. Only negative the deco is a bit dated/ shabby. Toilets need a good scrub.