Caffe Nero in Chiltern

I go here quite a few times a month, always order the same thing but depending on who is working depends on what you get, a full cup or half a cup, strong or weak, hot or tepid, its like coffee roulette. The coffee is stronger than other places so if you have a small size cup order a single shot.

In a small town with many coffee shops , Cafe Nero has many good points...it has a relaxing atmosphere, it allows well behaved dogs. Sadly not my little doggo ..too feisty! I love their coffee and sweet treats. But not all days are the same. I recently had a cup of foul tasting watery coffee grounds and another day a foccacio with horrid tasting meat. Staff are always friendly but leaving a new trainee barista on her own to make coffee at a busy timewhile the experienced barista collected used cups was unwise. A half cold, half luke warm savoury pastry was the final straw.

3rd week in a row served me a freezing cold hot chocolate, can't be bothered anymore will look fir another place to grab a Saturday morning hot drink

Went to sit down for coffee but couldn’t find a seat that was either clean or in need of restoration. The windows are filthy and the general internal space is in desperate need of refurbishment. With such a choice of coffee houses in Amersham I cannot understand how this one survives in its current state.

Good to see lovely barista back from the break. Always makes my day with her smile. Coffee usual high standard.

The coffees were great, but where are the happy, friendly and enthusiastic staff? They used to have a team of four or five women from the continent. The present one seems unhappy to be there.

Referring to Chesham Nero, a bad experience today , poor service, badly cooked panini, chocolate on coffee when asked for no chocolate and soup with no bread which now my daughter will hardly eat. Again bread was requested on handing over to waitress. No fresh water available and generally uninterested staff.

Very comfortable, good coffee and paninis and cakes. Lots of choices of snacks and drinks quick service with a smile. Gets pretty busy at times. An added bonus is that you can bring your dog in while you relax and enjoy your drink.

Early sunday morning visit having taken the dog for a walk and pleased to find they were happy for me to bring the dog inside. Staff very cheerful providing a nice atmosphere. My first visit to the Amersham branch and will be returning next time I am in the area

needs to be refurbished, andto be cleaner, but main problem is coffee used to be good ,but expresso now is very bad, tastes sour, don,t know if they changed supplier or is it just bad.

The coffee is as good or as bad as the numerous other coffee shops in the town but the general condition of the interior is bad. Seats are dirty and in need of a makeover or replacement and the decoration is not good by the standards of today. The whole place looks tired. With all the choices around they need to up their game but maybe it’s an issue around the franchise owner rather than the company.

Firstly I have to admit that I am not a fan of coffee chain corporations. Having said that Nero is my choice of preference well above Costa and Starbucks, and Amersham does not disappoint. The staff are friendly and efficient, and most importantly they appear to be enjoying their job. I had a toastie cheese and tomato and an Americano coffee. I am not a great coffee drinker but this coffee is clearly superior to the bitter offerings in the other chains. The toastie was delicious but expensive at about a pound a bite. This branch always seems far busier than the other coffee shops in town, which is hardly surprising as it has a very relaxed atmosphere. If you are looking for a coffee shop in Amersham-on-the-Hill your could do a lot worse than Cafe Nero. 4 not 5 stars because some of the seats are looking shabby and past their replace by date.

Nero has remained one of my fav coffee chains. Nero, Amersham provides a quiet and good ambience for coffee lovers. It allows pet, its best place to spend time over a cup of coffee and book:) I usually prefer visiting Nero for my ‘me’ time!

great location at chesham , very good place to take a great coffe , good wi-fi , near the train station and the comercial street , great stuff , veri clean

Café Nero is our favorite chain for coffee, a first for us at Amersham. Our drinks were made to our liking, the cakes were delicious, staff are very friendly, clean tables- all what you want!

always has a pleasant atmosphere with its visitors. families having fun, friends chatting, business discussions going on. closes around 5pm.

As it's pretty normal nowadays to experience awful customer service, I felt I should write a review about the lovely service we just received in the Amersham Caffe Nero. The assistant was friendly, patient (whilst we debated our hot chocolate choice!) and went over and above to make sure we chose wisely. She's a credit to your team.

Good location and friendly atmosphere on main street of Amersham on the Hill. Small selection of food but good teas and coffee

Nero has always been my number one coffee place because they are dog friendly. This nero has some regular staff who do get to know you without being overly chatty. I just go into relax and get my dog some water while I enjoy a coffee. The wifi is good. My only complaint is that their is a bit of a smell from the loo when the door is left open so avoid sitting in that area.

Visitamos como uno de sus primeros clientes de la mañana. Máquina de tarjeta no funcionaba, las mesas parecían no haber sido limpiada desde el día anterior.

we visited caffe nero several times during our recent stay with our daughter and we were very impressed on every occasion. friendly greeting, hot coffee, nice atmosphere and reasonable prices.

Took my Mother for a treat as we had some time to kill. The waitress making up the drinks was surly, and seemed put out when I asked for a spoon to stir sugar into our drinks. Never again.

Went in the week with a friend. They make a lovely cappucino although it did take a while for two of them to be made but worth the wait!! Service was good too and plenty of tables available.

It's a very nice Nero. Nero do my favourite coffee anyhow but how this one is set up is really nice. Very nice staff too and very clean cafe.

This is one of the best coffee shops in Amersham. The shop is always busy but the staff serve your drinks quickly and make you feel welcome.

Had a great toasted all day breakfast accompanied with black pepper and HP sauce, very very tasty. Service was very quick and efficient. The Americano coffee was excellent as always.

Best coffee and freshest bakery items. Service can be a erratic at times especially when busy,The tables are kept clean and there are plenty of comfortable seats.

I am a regular visitor to Caffè Nero in Kilburn, London NW6. My visit to this branch proved to be an even more pleasant experience. The staff were friendly and welcoming. I am contemplating a move to Amersham. If I do I shall certainly be having my morning coffee here on a regular basis.

Lovely and warm evening we had here. The coffee late was fantastic. We always loving to visit this place in the evening.

The serving staff are perfunctory and polite. All fine. Coffee average but it's often lovely and quiet mid-week. Somewhere you can read a newspaper or book for 10 minutes without awful music playing. It seems to be a favoured coffee place for the grown ups. Beware the smokers outside - you have to walk through a haze of smoke to get in.

The Amersham cafe Nero appears to have a VERY good recruitment process. I have been going since they opened and during that time there have been people come and go but they are all very good at heir jobs. The people are all lovely. Charming and helpful.The drinks and food are as you would expect so nothing out of the ordinary in that regard but that is fine so their are no unwelcome surprises. I must go there two or there times a week. My favourite coffee shop in Amersham and there are quite a few.Enjoy

Very good coffee late specially when sunny out there outside relaxin and having a cup of late. Love it

Fabulous coffee in a very comfotbale setting. Always great service from very friendly team of staff. I love it.

Coffee is a personal thing, and having spent 18 years of my working life travelling to and from Italy, I find Nero's coffee the closest to what I have become used to drinking. Having said that I it believe it does depend on the skills of the Barista and I must add that I generally only drink double macchiato (bit too strong for most Brits and not much milk). Staff here in Amersham always polite and helpful. My family have tried the cappuccinos and lattes - no complaints. If you get a loyalty card stamped each time then your 10th one is free - much better value than Costa. Good range of toasted sandwiches, panini and cakes.

This is a good, if typical, Caffe Nero. The staff are friendly and make good coffee. There's usually somewhere to sit, and it's possible to get on with some work too. It has enough of an atmosphere, but without being too noisy.

There is something about Caffe Nero: I think it is partly the furnishings - well worn, but giving you the option of sitting up straight or slumping in comfort! Just a great place to chill with a coffee and watch the world go by. And they make it clear that you can get a mild one shot coffee, which is a bonus. Staff are efficient and pleasant.

I personally think Caffe Nero has the best latte and flavoured lattes, always visit when I am in Amersham.

I generally go to Nero in Wycombe for a coffee but decided to give Nero in Amersham a try. I had an app for a free coffee and asked for a soya latte, I was told there would be a charge of 30p for the soya milk. I told the assistant there is no extra charge at any other Nero coffee shop, she said the app only allows for an ordinary coffee. I don't think I would go back it appears they work to their own agenda.

We pop in here before work to drink an excellent coffee and read quietly or after work to unwind. Coffee is great and the staff unfailingly cheerful. We will miss Andreas though, the last of the original staff. We wish him luck

I rate this as the best coffee shop in Amersham on the Hill. And I find it difficult to resist their caramel shortbread. Background music is also generally excellent. So I go regularly.

Visited recently when my friend insisted the coffee here is better than Costa. I disagree. I didn't like the coffee at all - my very strong Cappuccino was swapped for a cold drink. The cakes were really nice though. Staff were friendly but place is a bit shabby and gloomy inside. Not a bad place - I just prefer Costa.

Wonderful hot chocolate and amazing cakes warm and friendly will always pop in for a nice cuppa and a chat with friends

I prefer the coffee here to most others in the town but the place is looking very tired and run down. Seating is looking scruffy and the whole place could do with a spruce up.

Chilled out venue, good coffee and food. Great to chill out and chat mid morning! Also welcoming to anyone with a dog, as long as they sit quietly!

the staff make this place exceptionally nice. If they are bored or unhappy with their job, they never let it show. They are always cheerful and welcoming and it is so nice to be greeted with a happy smile. The place is dog friendly and, as well as my coffee, my dog was offerd a bowl of water last time I visited. There is a lot of competition in Amersham, but this place has the nicest atmosphere, created by the charming staff.

Min kone, svigermor og jeg stakk innom for en kopp kaffe og en croissant. To vanlige med svart kaffe og caffe mocha. 2 vanlige croissant og 1 mandelcroissant. Betjeningen var hyggelig og serviceminded. Kaffen var meget god og det samme var croissant. (kunne kanskje vært noe raskere til å rydde bordene, men OK). Stedet anbefales så absolutt.

Nice ambience (much better than the Chesham one) and very friendly staff. Nice pastries too, and very comfortable seating. Sockets for computers too and free wifi.

They allow me to take my (very small) dog into the cafe, and bring her a bowl of water, so they have my vote ! Also accompanied by my wheelchair using sister, there is lots of room for everyone, the staff are so friendly and the food is delicious, and the coffee !

I love getting a coffee from here, staff are very friendly and will bend over backwards for you if something is not quite right, clean tables and toilets and not always full of small children with lots of toys and pushchairs and chatting mumsThe only negative is that there is not a lot of seating

Very friendly staff, good coffee. Rarely afflicted by rowdy children (unlike Costa for some reason). Background music usually quiet enough, and includes nice classical music.

My partner and I stop here almost every morning to start our day with a coffee and a quiet read. Unfailingly the staff are courteous and friendly and no matter how busy, they always have time to make you feel welcome.Great coffee. Great service. Couldn't manage without them! :))

I visit Nero's most days and always the service is impeccable, the coffee perfect and the atmosphere and cleanliness beyond expectation. I can really recommend this quality coffee shop

we passed by Caffe Nero and we saw that the place was full so we decided to stop over and change our plan to use H+H for today, we joined the queue, were acknowledged straightaway and pleasantly surprised were served quickly, efficiently and with a smile, once we paid, our coffee was brought to us to our table ,now that is what we call 1st class service, we sat and drunk our coffees and watched staff interacting with customers, tables cleared up quickly, clean toilets, we concluded that the atmosphere is much better, the coffee taste nicer, above all the staff were just Excellent compared to all the other chain on the high street and we would certainly use it often and recommend it to other customers.

i think that there are coffee shops that are all in the same catagory. eg. starbucks, costa coffee and cafe nero. they all sell basically the same products. the only difference is that cafe nero is the best priced/cheapest out of all of them. this is the only reason why i would chose it over the other two :)

I am an Espresso drinker. The actual taste of the coffee is important to me and Caffe Nero is the most reliable chain to provide quality espresso. Having moved to Amersham 6 months ago, I was on the look out for a regular morning coffee haunt. I H+H and found their coffee lukewarm and bitter. Also their Espresso is so short it's more of a Ristretto. At Nero's I was won over by Manager Mohammed and his attentive staff. The level of service is so high I don't even have to ask for my order.... it's on a tray as I walk through the door!

We were invited by a friend of ours to meet at a Cafe Nero for a morning coffee and chat, now considering that we have never set foot in the premises before, me and my husband were a bit anxious, we arrived there before her and as soon as we got in, the male barista was very welcoming, excitingly freindly and we said that we are expecting to meet someone else,he immediately took us to the sofa side, reaaranged the seating to accomodate 4 of us,told us to relax, suddenly our friend walked in and he seemed that he knows her from before, we sat down chatted for 5 min then as we got ready to go to the counter to order,he suggested that we remai seated and he will take our orders and bring it to the table, something he did, offered water, sugars etc.. took payment and brought change and wish us happy coffee morning then continued in his duties, now (me, my husband & the 3 person)being a first time visitors, we were astonishingly surprised but pleased about how nice were the satff, how tasty the coffee was, and how comfortable the surroundings are, it was certainly a positive experience that we would like to tell others about and will definetely revisit everytime and will be our future stop over.it is certainly comfortable, reasonably prices, with a faultless service and extremly clean unlike some of the other coffee shops around Amersham which are noisy,dirty, crammed with pushchairs and youngsters and we are glad that we have now discovered an alternative coffee shop thanks to our friends.

I cannot stand the way the staff at Nero call out for your hot drink and then go and continue to serve someone else. You either end up with a substandard drink that is not what you asked for, or is half cold because they were interrupted from making it by the previous or next order. Then, if you are ordering food, that gets put on last. And to top it off, soya is 30p more, making the same sized drink at Costa at least 50p less. Cold drinks are pre-made, ruling out skim or soy options. The staff are inconsistent and often not polite enough and the only positive is that the food is okay. Oh, and they sell the paper.

We lived in Amersham for 20 odd years and until 2 years ago, it was very hard to get a decent coffee in Town with the likes of costa and starbucks , the latter did not make it and went out of business, costa was outdated , service was poor and coffee was black water, when Nero moved in to the town 2 years ago, we decided to try them and we have not stopped visiting them since.great location, nice décor, peaceful jazz music, very clean and immaculate, their coffee and fresh pastries are by far the best in Town, they also do very nice toasted ciabatta/toasties that me and my families love to have for lunch when we visit on Saturdays but more importantly is the ecstatic service we get every time , personal, friendly, caring, helpful what a joy to be treated nicely buy people who value our visits and not just our pounds.We and our friends (many many) know that they are the best coffee house in Amersham .... Use it to see for yourself.