Caffe Floria in Castle Point

Nasty dinner, and very poor hygiene , the food was really poor and the owner they call ebo very rude , it has got seriously bad.

I often come for lunch here with family, and are always greeted with friendly staff and brilliant service. I ate here the other day with my mum and asked for only certain salad with my food. The meals were great sizes and came out quickly, with everything exactly as I had asked for. Would always recommend this cafe as we’ve always had a good meal here and the staff are all lovely! Danielle x

I have been a very happy customer of Floria's for a very long time. It's not the impersonal mega chain coffee experience here, rather it's a very welcoming and friendly place to enjoy excellent coffee, tasty food and a chance to chat. The staff are outstanding, always welcoming and attentive without being pushy. I am a bit of a coffee nerd as I always expect coffee to be properly made and at the right temperature. They always get it just right here! They also source a very good style of coffee beans which are an excellent arabica roast. Coffee, tea, toast or even meals.....all excellent value, well prepared and presented by caring and friendly staff, what more could you ask for. Now to enjoy my three shot cappuccino....

Located in the Knightswick Shopping Area. Typical Cafe furnishing - Basic but functional. Service was polite, prompt and food well cooked & tasty. Prices are in line with other similar establishments in the area. Yes, will go there again when in the area.

I don't normally post real negative things but I have to speak out about what just happened. I took my family to Floria cafe in Knightswick for lunch and at the end of the meal a chunk of glass popped out of the omelette. I quietly and discreetly told a waitress of what I found and the plate was taken away. Another waitress came back over with the glass and asked if we had found it in the food, when I said yes, she put it on the table and said I had to report it to environmental health. She said the chef said that it wasn't in the meal and that it was us who must have put it there. When I went to speak with the chef, he became very angry and rude. I said i wasn't prepared to pay for my meal but everything else would be paid for. We were told to leave the cafe and the chef wanted our names and addresses plus photos and banned us from coming back. Not that I would ever set foot in there again after the shocking customer service and blatant accusations for their mistake. We have eaten here loads of times but this was shocking. This goes against basic health and food safety, they should have retained the item and we should have filled out forms, we were not given anything apart from the glass back and a load of abuse. Environmental health has been made aware but wanted to put it out that if you do eat in here, be careful.

This afternoon after taking my daughter-in-law to an jospital appointment we decoded to drop on for a quick meal before picking up children from school. We ordered Set 3 breakfast and a ham & mushroom omelette, small chips, small salad. The Setc3 breakfast came up and was good. My omelette eventually came up looking delicious. When I cut it to eat it fell apart, but it regrettably it was cold, leathery and the ham & mushrooms uncooked. I just couldn't believe it. For many years my husband & I had frequented this cafe on our visits to Canvey and thoroughly enjoyed their omelettes. I think the cafe has been taken over by another company since my last visit which was probably about 18 months ago. My daughter-in-law suggested I sent it back. I did try another part of the omelette but that was only warm because hot chips had been pkaced on it. Reluctantle I managed to catch one of the chatting waitresses to draw her attention to my omelette. I told her it was cold & the ham & mushrooms wete uncooked. She immediately took it away & let the staff behind the counter know I wasn't happy about the meal. Not one member of staff came to our table to say they were sorry I wasn't satsfied. All I got was surreptious looks and they would congregate in a small place away from the counter. When I paid the bill I told the member of staff how disappointed I was that not one member of staff came to the table to either apologise or even ask if I would like something else. Immediately all 3 waitresses virtually pounced on me asking if I had been in the cafe before. When I said I used to come regularly when I visited Canvey Island but it had now been some time. I was told that was how they did omelettes. I told them wherever I had been & had an omelette the ingredients were always cooked before then the egg was put in later. I told them I wouldn't be visiting the place again. No wonder, on my last 3 visits to Canvey Island, the cafe has seemed unusually empty or not very busy. At one time you couldn't get a seat on the cafe as it was ALWAYS ALWAYS busy.

Food was overpriced and not very appetising could not bring any unfinished soft drinks in had to purchase theirs.

We have visited on several occasions with our Grandchildren and each time the staff have been happy and helpful. Good quality food is served and there is plenty of it! We enjoy our visits and will go again and again.

Popped in on a Sunday and had a lovely bacon and cheese muffin like the ones Macdonalds sell but 100% better. The staff were lovely.

after a long journey as a result of a diversion on the A12 near marks Tye to the Borham interchange. we found our way to cafe Floria which has been renamed at resent I have forgotten the new name.Trevor chose one of breakfast and I had roast Pork with veg. quite tasty and good value.

A very popular café within the Knightswick centre offering a selection of food to suite different palates. Had a really nice Sunday lunch saving all the hassle for a change at home.

A little cafe in a shopping centre so expected the usual tea/cakes and hot snacks, but what a lovely surprise to see an extensive range of meals and at such a cheap price, my Yorkshire partner was introduced to Pie Mash and Liquor and enjoyed every mouthful, so much so that I now have make it at home..and eating it with the traditional spoon and fork accentuated the old East End favourite..the service was excellent.....certainly a place to visit again..

A good little eatery with a wide variety on offer. Good service and value for money. Pie Mash very good but liquor a bit hit and miss, the Sunday lunch is very good.

Best cafe in town by far wouldnt eat anywhere else. Staff are lovely and friendly always very welcoming. Food is always presented well and hot never wait too long for anything great place to eat .

we have had lunch here several times. The staff are so friendly and welcoming . The food is excellent basic food great quantity and quality.

Have eaten here afew times and have always had a very warm and friendly welcome. I've had the pie and mash and baguette from here and both were really nice. Will definitely return in the future.

Well appointed café with good menu range, good quality food at reasonable prices appreciated by the community.

I have eaten in here a few times and always find it enjoyable. The only think I would say would be the Omelette wasn't great, came out a little bit oily but other times its been lovely.

The breakfasts here are not bad value for money. Not the worst I've had, but not the best. They still believe that scrambled eggs are just fried eggs that have been pulverised. OK for a quick, cheap breakfast, but don't expect too much.

We often have breakfast here, when we go to Canvey Island this is a treat we allow ourselves. And it's always a reasonably-priced treat. The food is generally good, but if you order scrambled eggs, you will just get fried eggs that have been "beaten up". The bubble and squeak has been known to be off, so avoid that too. Otherwise it's good value and good service. Now the acoustics, why worry about acoustics, it's not a recording studio ? Unfortunately this is one of those rooms that turns a conversation into a "din" very easily. We had a rowdy "Essex" family in the restaurant the last time we visited, nothing against them, they weren't unduly luod, but the acoustics of the restaurant made it unpleasant to be there until they were gone. I have heard a few people complain about this. Otherwise this is a good place for a value meal. The parking in the centre where the restaurant is located is also very reasonable. You might consider bringing cash, there's a 50p surcharge for even debit cards.