Cafe Rouge Gatwick Airport North Terminal in Crawley

N0 1 lounge was a fantastic experience before we went on holiday, no drama great food coffee,beer everything you wanted, can highly recommend

Quick efficient and easy, especially if you have lounge access. Generally easy to get to any gate.

I know airports are expensive places to eat and buy snacks....but the price gouging is insane! Belfast International by comparison is cheaper for same products on same day.

Drove in. Dropped off daughter on way to Cyprus . Drove out again. M23 and m25 behaved themselves. Good drop off at long stay. So easy

Efficient baggage collection and passport control, lots of moving walk ways to take the effort out of large buildings

Second biggest airport in London with many budget airline options too

I had security filters very fast

I know this will change dependent on time of year but we've always found that the process of checking in and moving security issmooth on both departure and arrival. Very impressed.

Clean, organized, quick when we went through security

Easy to navigate, especially to the train, and very efficient through customs.

My experience at Gatwick Airport was completely positive! Everything went extremely quickly from the train feeder: I was checked in and through security within just 12 minutes. I have rarely experienced it so smoothly and efficiently - no long queues, friendly staff and very good organization. Especially if you have little time or want to travel in a relaxed manner, Gatwick is really an excellent choice. Starting your journey couldn't be quicker or more pleasant!

Ten out of ten for the assistance team.We were courteously guided through security before the lovely Mr. Patel drove us to our gate. Excellent assistance on our return despite our travel guide failing to book it.

I’ve probably been through Gatwick airport around 30 times in the past year and it is very efficient! Waiting times are minimal. Even their regular security is often faster than fast track in other airports. It continues to be my preferred airport for London.

Not a bad airport. Relatively organized.

Wonderful airport to land. Land at Gatwick North and then transfer to Gatwick by shuttle. From there you continue your way by train, taxi or bus. I think the toilets at both Gatwick North and Gatwick South look very clean.

Better than Heathrow but can be improved.

LGW is probably the grimmest airport in Europe. It’s dirty, the walking distances are ridiculous, the gates are non functional & would have looked outdated 30 years ago. The LGW ground staff are helpful but the EasyJet people seem to have forgotten what they are there for, making the whole experience as stressful & unpleasant as they can.

Horrible staff. Unfortunately it was just one. I decided to wait at a gate because I didn't know where mine was boarding off from yet. This lady, I believe here name was Marisol told me I would have to leave if my flight was not leaving from the gate. I did not have my gate yet so clearly if I did I would not have been sitting there. I was not causing any issues and this was just beyond rude and unprofessional. This was at 8a Gate 1 British Airways on 4/28. Because of this lovely situation I will no longer be flying from Gatwick. Good riddens. And would you believe there is no number for customer service at this airport. How convenient! I'm pretty sure we know why. I also ended up going to the Airline desk and noone was insight for what felt like 30 mins! While people just kept waiting and ended up sitting down because they needed help. This is horrible. Update: not even an hour later and she left the gate and was not longer there. For what reason she did that for I have no idea but here is the bac of her. Yes, you are lucky I didn't have a picture of your face.

Terrible experience! Returned from Orlando International to a very dirty Arrivals at Gatwick South Terminal. Very disappointing. Sick on the floor which people were walking through, and the most awful smell of sanitary bins which clearly had not been emptied for days. The floor was also sticky, and had not been cleaned. There is a clear lack of staff! Orlando International put Gatwick to shame.

Thank you to the Mobilty lady who was so helpful 😊

Good Airport, parking can be a pain sometimes. Usually very good with the baggage reclaim etc, even faster than Heathrow. However, Gatwick can be a pain to travel to unless you live close. Heathrow still on top as major Airport. Gatwick is king for the cheaper package holidays.

Although not as big as Heathrow, it is one of my favorite airports in London. Access to London by train takes 30-40 minutes. You can easily reach London King's Cross, Victoria or Paddington stations by Gatwick Express or southern railway trains.

No problems well looked after with special assistance.

I'm here 16 days a month. This is a well-organized anthill👍

Why is it 30°c in the waiting room and does the air seem to be not refreshed for the last month?

Much more civilised than at Heathrow in my opinion.

A bit confused trying to find my gate. Eventually, I stopped and asked an agent for guidance.

Well I can confirm it's still an airport!

It is not too bad but need to keep more on top of the cleaning seems like the air quality is very bad filters are probably dirty ???

Great airport, extremely efficient. I fly in and out of Gatwick frequently and their system is top tier (especially compared to the majority of airports around Europe). I’m always through security in less than 10min and I love that we don’t need to take liquids and electronics out of our carry-on. The shops in the terminal are also great as there is lots of selection. Would always recommend travelling through Gatwick!

Careful of the 6.00p drop off charge

Only a one minute wait today at inbound passport control, midday on a Saturday at the end of half term. And the security checks for hand luggage now allow small liquids and phones etc to be scanned in your bags without unpacking.

Ease of getting through customs is lovely, but DO NOT under any circumstances use their currency exchange centers. Their employees will lie to persuade you to use their center, stating it'll be more expensive to use an exchange center in your destination country. I found it to be quite the opposite. The spread here is robbery. For example, buying Moroccan DH with USD here was at a rate 6.3 DH per USD. IN Morocco we were getting a rate of 9.50 DH per USD. Selling in Morocco was the same, 1 USD per 9.50 DH, but at this airport Selling DH to USD was a rate of 1 USD per 16 DH So they'll sell you 10,000 DH for about $1,587 USD. They'll buy back that same $10,000 DH for just $625. Robbery at its finest. Current exchange rate online shows... 1 USD = 9.29 DH 1 USD = 0.75 pound sterling 1 pound sterling = 12.38 DH Yet in Morocco we were seeing rates of $1 USD = 9.5 DH 1 lb sterling = 10 DH Obviously these rates will be changing, but moral of the story here is, don't trust this airport with currency exchange, it's a for-profit business for sure and you'll be the unlucky sap

International airport with many Chinese airlines

Using the railway..Super busy as always. Worth noting toilets are located on platform 1

Well organized and great places to stop especially if you have to wait because the plane leaves late 😉

Wife often goes to UK from Canada. Last trip was on Jan. 29, going again next month, she needs Wheelchair help. Each time she goes, she faces rude women behind help desk, always busy talking about her personal affairs and not paying attention to senior and needy customers like my wife. They would refused to help her back from the Lounge and my wife had to seek help from Lounge staff to move her to the gate, this needs to be addresses.

A marvellous portal to one of the greatest cities of the world.

been here many times, Nice people, accadently left coins in my pocket but they were fine with it. would defenitally travel there again but its been dubbed worst uk airport for delays so, atleast its better than luton!

Ridiculous passport check , sitting an hour with the kids in the cue, reason been only 5 pass workers. The other side, the automatic pass they are probably home by now. You definitely need a big improvement regarding this matter.

Paying to drop someone off is basic rip-off and there cannot be any good reasons but making millions out of people, shame on you

Went through with special accessibility and they couldn't have been any more helpful. Amazing, thank you

Good connection to London.Easy access.

Work required. Car parking poor. Far away. Space limited. Expensive

As frequent visitors to London Gatwick Airport, the team at Crystal Cars East Grinstead is always impressed by the smooth experience at both the South and North Terminals. The South Terminal stands out with its peaceful and well-equipped prayer facilities, making it easy for travelers to fulfill their religious needs with dignity. The North Terminal also offers an equally clean and organized environment, perfect for both business and leisure travelers. Whether our passengers are heading off on holiday or flying for work, they often mention the comfortable lounges, with free Wi-Fi, relaxed seating, and great service. Both terminals feature excellent dining options—from fresh meals and coffee spots to international cuisines and quick bites. The bars are stylish and lively, offering a great spot to unwind before takeoff. And with top-class rail links and easy pickup zones, getting to and from Gatwick is always efficient—which makes our job easier and our customers happier. We love serving Gatwick, and highly recommend it for its comfort, accessibility, and attention to every traveler’s needs. For more information or to book your taxi, contact us using the number provided in our business profile. – Crystal Cars East Grinstead 🚖

Gatwick has improved a lot in efficiency since the last few times I was here. Flow went better and organised. Though - the bus situation was not great; an overcrowded bus took 10 minutes to take us to the aircraft.

The train schedule display keeps on changing and bit confusing as well

Excellent, no queues, quick going through security, plenty of places to eat.

Lots of planes. Expensive (duty free) apparently

If you arrive by train from London it arrives at the South Terminal. To get to the north terminal there is frequent free shuttle service (go in to terminal, turn right then right again) that takes a few minutes to the north terminal. If I remember correctly, when travelling in by coach, you get dropped off at the north terminal first and then the south Terminal afterwards. Feel free to comment/correct if this is wrong!

It's too busy.The land personnel of Easy jet not at all polite .

London and its many airports! London Gatwick is approximately 45 km from central London Victoria Station. The proximity offers for those who have short periods, many variables of Low Coast flights. It is connected with a direct train service to Victoria Station "Red train" or which takes you to the surrounding area to connect with the subway or double-decker buses and reach every place in the central area of ​​the City.

Decent airport.. A bit chaotic and unclear at check-in..

I solemnly swear off bias as a former employee of Gatwick Airport. This airport is the best!

The airport is busy as always and struggles at times to cope with the large volume of flights, which often leads to delays.

It's a very big airport which can be quite efficient and quick in and out

Had a very good breakfast here whilst waiting to check in. The FruitNut Granola was very tasty and the coffee very good.

Overall a pretty good experience, the scanning in when returning from the airport was probably quicker overall, at the time it felt very slow, but upon reflection it was pretty good.

Wonderful shops, gates clean only problem security takes like a whole year to get through then it's another queue to sought your things all in all though a good airport

If you’re planning a trip to or from London, chances are you’ve come across Gatwick Airport (LGW) as one of your options. Located about 30 miles south of central London, Gatwick is often seen as Heathrow’s younger sibling—but don’t let that fool you. With its convenience, wide range of destinations, and ever-improving facilities, Gatwick holds its own as a solid international hub. After my most recent experience flying through LGW, I’ve got plenty to say—so here’s my honest review for fellow travellers. One of the biggest perks of Gatwick is how easy it is to get there. The Gatwick Express train from London Victoria takes about 30 minutes and drops you right inside the South Terminal. There’s also Thameslink and Southern rail services that connect directly to the airport—so whether you’re coming from central London or further out, you’re covered. The signage from the station into the terminals is clear and accessible, and the moving walkways make navigating the terminal much less of a chore, especially if you’re dragging heavy luggage. Gatwick is divided into two terminals: South and North. Most airlines operate from the North Terminal (like easyJet and Emirates), while the South Terminal serves others like British Airways and TUI. Both terminals are modern, well-lit, and generally clean. I flew out of the North Terminal, and I was pleasantly surprised by how smooth the process was. Security was quick, even during peak morning hours, and the staff were helpful and polite. For such a busy airport, security at Gatwick tends to be more efficient than Heathrow in my experience. During my last visit, I was through security in under 15 minutes—even with a bit of a queue. They’ve upgraded to newer scanning tech in some lanes, which means you don’t always have to remove liquids and laptops, depending on the terminal and time of day. Once you’re airside, there’s a great variety of shops and restaurants. Think WHSmith, Boots, Hugo Boss, Harrods, JD Sports, and World Duty Free for the usual airport retail therapy. When it comes to food, you’ve got everything from Wagamama and Pret to more upscale sit-down spots like Grain Store or Jamie’s Deli. Prices are typical for an airport—slightly inflated—but the quality and variety are better than most UK airports. If you’re after a quieter experience, I highly recommend one of the lounges—the No1 Lounge or Club Aspire both offer decent food, drinks, Wi-Fi, and a relaxed atmosphere. The departure gates are sometimes a walk from the main lounge areas, but boarding is usually well-organised, with plenty of seating nearby and screens to keep you updated. Staff at the gate were friendly and efficient. Things That Could Improve • Wi-Fi: Free Wi-Fi is available but limited to a few hours. It’s okay for browsing or checking emails, but not great for streaming or working. • Crowds: Gatwick can feel crowded during peak travel times—school holidays especially. • Late-night options: If you’re flying early morning or late at night, food and drink options can be limited, so grab something before security if you’re unsure. Overall, Gatwick Airport is a reliable, convenient, and increasingly modern choice for flying in and out of London. It might not have the prestige of Heathrow, but in many ways, it’s a better experience—less chaotic, more efficient, and easier to navigate. Whether you’re a seasoned traveller or heading on your first trip, Gatwick gets the job done without unnecessary stress.

Do not use “Family Assistance” line unless you want to miss your flight.

Good access, great shops and services but the toilet standards are dreadful. Vile!

Handy location for departures. Nice hotel

The Airport should be ashamed of the poor Toilet facilities in Terminal S.

Overall, however huge, the staff is so welcoming and efficient at providing advice and help. They were kindly relocating people and readjusting the isles so as to make it more practical for people coming and going (I had to wait for a hot minute, which made me appreciate their effort even though it was nearly midnight and they'd been there for some hours by then). Thank you very much!

Old Familiar Gatwick. Just floated through after returning from Prague. Great connection to the London train service could get to St Pancras in around 1 hour.

Rude security staff, packed my liquids in wrong suitcase and forgot and the security man called me a liar and took my stuff. Also Norse Atlantic Airlines operates from here undeterred ripping off passenger by passenger with luggage allowance theft and false advertising.

Good airport, but charge for everything like weighting your luggage.

Overall a pretty good airport. Onsite long stay parking is good, always found this reasonably priced and with plenty of regular bus transfers. The signage for short stay parking for a pick up and drop off is not very good and often confusing. The cost for a quick pick up or drop off is also far too expensive.

Baggage Reclaim took us 30 minutes and it wasn't even here when we got to out conveyer.

Very clean high class toilets. But then you have to sit on floor in departure/ bag drop hall for 3 hours as there are only about 20 seats in entire area! No cafes or bars and check in all closed between midnight and 3 am Totally wrong priorities will avoid flying from Gatwick in future if at all possible

Fast and efficient. Everything's fine for me👍

Good airport, better sign for car park buses and shuttle needed

Clear signage and information, pleasant staff, good facilities.

Got in the wrong terminal in the beginning But I got in the correct side on time

London Gatwick Airport (IATA code: LGW) is one of the main airports serving the London area, located approximately 45 km south of the city centre. It is the second largest airport in London, after Heathrow, and one of the busiest in the United Kingdom. General Information about Gatwick Airport: - Terminals: Gatwick has two main terminals, the North Terminal and the South Terminal, which operate domestic and international flights. - Flights and Airlines. The airport is used by several airlines offering a wide range of flights to destinations in Europe, North America, Asia, Oceania and Africa. - Transport: Gatwick is well connected to central London by different means of transport, including: - Gatwick Express: A direct train that connects the airport to London Victoria Station. - **Regular trains**: Offer cheaper options for getting to the city centre. - **Buses and shared shuttle services**: Such as National Express and easyBus. - **Private transport**: Taxi and transfer services. - **Facilities**: The airport offers a range of services and amenities, such as shops, restaurants, lounges, free Wi-Fi, currency exchange and customer service. - **Parking**: Gatwick has a range of parking options for passengers, including short-term and long-term parking.

Not many people there hence security was quick Today it was heaving. Only the First Class lounge was an oasis of calm. Security is now really efficient Only downside, Fast Track is no longer "fast"

The facilities and services of Gatwick Airport have improved a lot.

Big but with precise directions

Just wanted to say thank you for your special assistance Steve. Extremely nice and thoughtful.

Always the speediest security check!! Unrivalled, barely ever wait more than 5 min in the south terminal!!

A great airport. Yet some people are using Indirect Aggression in order to cause emotional distress to other people. Indirect Aggression are verbal acts of aggression, so embarrassing others or otherwise, somehow trying to reduce the wellbeing of others, by saying certain things, in particular in groups.

Arrivals terminal. It's spacious and relatively tidy, but not very clean in some areas. The restrooms in the baggage claim area are in deplorable condition, dirty, and without soap. The immigration staff were friendly. The train station was tidy and well-signposted.

Poor procedures in the security checkpoint area and late gate assignment. There were 15 minutes between the gate announcement and the last call/gate closure.

What a shitty airport, the place where you get off the plane is so far away from the toilet, what if there is an emergency and you need to go to the toilet? Most of the routes are are useless， the experience is terrible！！

Always happy to fly from south ..smooth service

The LGW airport is pretty good,convince traffic networks and multifunction equipment service travelers,Let’s people connect to Europe everywhere!2025/3/31

Fairly efficient and easy to access. Usually good for cheap flights! There is also plenty of food options to choose for those who like to snack before the flight

Pay for trolley cart!!! Must be the only airport in the world that makes you do this! Bad service!

Very busy but reasonably easy to negotiate due the the provided assistance. Would never have walked that far without assistance

Never known GWAP to be so easy to get through Security Straight through without a wait everyone had a smile . One little Niggle The lounge I was book into refuse entry due to me being 20 minutes early Now you get a 2 Hour Slot I would have still had to leave earlier due to Having to get to the gate in time The Lounge had 4 people IE Guests and More Staff ! So why on Earth we were not permitted to enter a little earlier the minds Boggles so on that scale this lets the whole experience of our trip decline by 3 Stars ! There was no thought on the reception staff or consideration about us what so ever though the place was empty and I am no joking by the whole airport was so empty.

Been here many times, very busy today but a very smooth process.....

Airport for nerds. If you’re going to Paris get the Eurostar, or choose literally any other airport. No smoking area. It’s 2025. We used to be able to smoke ON planes and now we can’t even smoke while we wait for one? What is that about? INB4 the Eurostar hasn’t got a smoking area either. Yeah but at least it’s not an airport. You actually arrive AT YOUR DESTINATION, and not an hours journey + a 30 odd quid train ticket away from it. Not only do they want you to be 2 hours early for a short haul flight that, 9/10 times, will be delayed by an hour, but they ALSO want to deprive you of one of the few things that will get you through the torturous wait. Cigarettes. Might as well direct all the AA members straight to the Whetherspoons after passing through security. OH AND GUESS WHAT? THEY’VE OVERSOLD THE FLIGHT. LET’S WAIT EVEN LONGER WHILE YOUR FELLOW PASSENGERS DECIDE WHO’S WILLING TO ACCEPT 300 EUROS. 300 euros !!!!! For the inconvenience of spending the night hanging out around Gatwick Airport. As if it wasn’t dreary and depressing enough during the daytime. See you never, I hope. Kind regards, Abby

North Terminal, doesn't have enough seating, on top of that none of the chargers work at any of the seats... Why put them there then??

Both my toddler and I got body checked but it was quick. Same with luggage inspections, it went pretty quick. Got used to not removing belt, shoes, etc I. US so the taking them off and on is a bit of a pain.

It is an airport. Nothing special about it, so nothing to review really…

It is far from typical American airport. One rude British Airways employee got the trip off to a rough start. Gate assignments are given close to boarding times.

A convenient and good port for cheap flights, but very far from the city....

Fellow Europeans if you're connecting on BA you need to enter UK and exit again (just arrived from Antigua and connecting on BA to GVA, one ticket).. so from april when you will need an ETA (need to pay for it) you would rather take your business somewhere else where you don't have to enter the country when in transit.

Well kept, nice staff and plenty of facilities.