Cafe Pausa in Hastings

Cafe wasn’t overly busy.. ordered jacket potatoes which took over 40 minutes to arrive. Dirty tables with crockery. Counter looked a mess and coffee station was very untidy and dirty. Overall plenty of staff to cope with the amount of customers. Will not return…

Situated in a corner on the upper floor of Dunelm, Cafe Pausa is useful if you want a drink and/or a snack while you are shopping in the store (or other nearby stores). Staff are friendly and helpful and our coffee was OK. When we went in the afternoon, it appears that they must have had a busy lunchtime because some of the tables had not been cleared away.

Often pop in for a breakfast roll (very tasty)and most of the time Rose is behind the counter. What a fabulous person she is. Friendly, helpful and efficient. Always has a smile for everyone. Cafes within stores can often be quite impersonal places but Rose is a real asset to Pausa.

Terrible. Took half an hour to get two toasties. Tables were left with dirty cups and plates on them for the half hour we were there despite there being 4-5 members of staff working. Dirty dog bowl was placed on the table. Awful needs reviewing of their practices

Great little cafe, with good COVID precautions, but terrible service. It appears to be the staff canteen too. My elderly aunt was stood waiting to be served for about 15 minutes, whilst 2 members of staff that jumped the queue were being served.

First visit back after re-opening, plenty of COVID precautions in place, screens etc. We arrived at 2, they had a few offers on, unfortunately there were no scones left, not much selection of cakes, and I had the last tea cake on a busy sale Saturday there should be more choices available at 2pm, staff are friendly and coffee is always good and it is great value for money.

Great little coffee shop in dunelm, the ladies serving are very helpful. The food and snacks are very reasonably priced, and really tasty too. Coffee is great. It does get busy, but. Normally the queue goes quickly and there are spare seats.

This is a great little coffee shop with great staff in this branch of Dunelm with the seating overlooking the rest of the store There is a good choice of cakes and sandwiches as well as toasties Good coffee choice as well Usually open until 16:00

Been here a few times and has always been pretty good Their coffees are good and cake selection very good. Sandwiches are an ok selection but the tea cakes delicious!! Like that you can see over the store! Also staff are very polite and helpful

Always busy but staff are extremely friendly and efficient. Good choice of drinks and cakes especially the Vegan cakes when they do them for my husband The hot sandwiches come with nice fresh salad. Not expensive. Definitely recommend that you try here as you will not be disappointed

A wide selection of cakes, breakfast and lunch items, along with generously portioned coffee, embellished with the most lovely staff whom are always polite and incredibly efficient; makes Cafe Pausa my go to cafe! Where else could one get a fresh breakfast bap and a cup of coffee for £3.20? Highly recommended.

Always busy but staff are friendly and efficient. Good choice of drinks and cakes. The hot sandwiches come with nice fresh salad. Not expensive.

Nicely situated so that you can look out into the rest of the store but still be separated as well as in a different level but there is a lift They often have various deals which make better options for some such as two cream teas with coffee of tea for £6:00

I went at a busy time but the staff really worked as a team so I didn't wait long for my order. Simple menu but all very good. Fabulous cakes and even some for special dietary needs. Coffee is great too. Good is well presented.

Had a Great Vegan Cake from here made from courgette and was very Flavoursome and a good portion - you just wouldn't have known that it was Vegan I do hope that they continue to do Vegan Cakes and have other flavours Recommended Enjoy

Love this cafe. So many nice cakes and great coffee. The toasted sandwhiches are presented nice too.

On this visit I had a jacket potato with beans which came with a small salad garnish and vinaigrette - see photo

This is local to us and having tried out garden centres and supermarket cafes, this is definitely the best. Very friendly staff, lunches are lovely and the mince pies are extremely good value. Whilst there, the store has lots of Christmas ideas at good prices.

Aparecimos para una taza de café hoy y quedamos impresionados por la calidad de la comida y bebidas y aún más con el servicio de atención al cliente. Nos sirvió de rosas que era educado, amable y hablador y nos dio algunas muestras para probar que era un toque maravilloso. Ella es un crédito a su equipo.

Nos fuimos a la hora del almuerzo y decidimos Dunelm alrededor en un bocado. En la barra de comida Rose era extremadamente eficiente y alegres, nos dirigía a probar las muestras gratis y sugerir complementos a nuestras opciones, sin ser agresivos.

Escondido en la primera planta o Dunelm Mills, su interior cafetería donde se puede sentar y tomar un pastel, bebida o algo tostado. Precios comparables a otros minoristas de café. Algunas veces usar para tomar un café y un asiento para leer el periódico por un tiempo a pesar de no comprar productos en la tienda y siempre parada para tomar un café mientras compras en la tienda. El personal parecía amable y a la tierra. A veces tartas y otra comida no están disponibles en particular más tarde en el día.

Very nice coffee....didn't try any food but what I saw being eaten by other customers looked nice enough. The girl who served me was very friendly.. I'd happily go again for coffee with friends if I was in Dunelm.

It does make such a change to go to an eatery nowadays and find that the customer service is so on the ball - well done to Dunnelm. The young lady who served us could but be more helpful, polite, well-organised and professional - she should be the manageress.The food is good value and tasty especially if you take up one of their 'deals' such as a soup and sandwich.Recommended

I live near this super shop, but that wouldn't prevent me making a long journey to browse amongst its joyous selections, everything for the home, particularly specialising in bedding, pillows, duvets,(all TOGS,) accessories for bathrooms, kitchens, haberdashery, knitting equipment. curtain and other household materials, blinds, to make and already made - in fact plenty to see. Pausa cafe is a delight, on first floor overlooking the shop, spacious, airy feeling.Snacks, toasted sandwiches, yummy cakes, all served with smiles from staff. Would you believe,I even talked with the Manager last week, actually clearing the tables (now when did you see the Boss on the shop floor, clearing tables) rarely, what a nice man. Have patience when they're busy, you can always browse the goods, while they cook you something.

This is a very good Coffee Shop that we tried for the first time today.We were surprised at the range of cakes, sandwiches, Panini's and jacket potatoes that they had in addition to the very nice coffees.They were busy today (Sunday) and there were only 2 staff, so the service was not too quick but the staff were very pleasant and had great customer interaction and obviously trained well in customer service to counteract this.The prices are reasonable and the food very tasty and value for money.Better selection of cakes than most places, especially on a Sunday afternoon.Lots of seating although they were quite busy (usually a good sign!).Would recommend that you try here, even just for coffee and cake - seemed to have a continental feel to the place which was nice.Enjoy