Cafe One20 in Newcastle upon Tyne

Its been shut for about 4 years - it was decent when around

Honestamente, no me preocupo por The Butterfly Cabinet cuando Cafe One 20 está justo al final de la calle. ¿Por qué hacer cola para comida y bebida mediocres y caros cuando puede disfrutar de una experiencia culinaria mucho más personal y sabrosa en One 20?

Unfortunately ive had to change my below review since a change in management. Everything is not quite as it was and its genuinely disappointing. Used to visit multiple times a week, now i just dont bother :( I go here regularly and love it. The breakfasts are mega and even a salad leaves me stuffed! I also always get a slice of cake to take home :)

Why is this shut?? It seems this cafe please's itself on when to open to the public, two days now we have had to go elsewhere due to not opening on time or not opening at all... this is no way to run a business.

Think the new owners are starting to get a grip now. Always friendly. Menu could do with an update.

The most delicious coffee I've ever had.. cappuccino with caramel syrup and the Canadian breakfast is delicious! Amazing crispy bacon and beautiful pancakes! My most favourite breakfast spot! I am in fact on my way there now 😁

This cafe has a lovely vibe and the staff are very friendly. Noisy radio ruins the atmosphere a bit though, and the menu could do with being half the size and more up to date.

great for a cake and coffee. but would be so much nicer if they had a chilled out play-list, rather than Heart radio!

Been here maybe half a dozen times. Food and drink is of a good standard, with a relaxed atmosphere and pleasant décor. A nice place to while away an hour with a coffee or a late breakfast.

Visited with my boyfriend as we fancied a relaxed Sunday morning coffee. We had two lattes and a slice of the Easter chocolate cake, which was recommended to us by the cheerful and friendly member of staff on the till.

Had breakfast here with some friends, I had the muffin stack which was nice, also decent coffee. Suprised to see other reviews about everything being microwaved as I didn’t notice!

Went in for a bacon sarnie at 8.55 (door open) , bluntly told that they aren't opening for 5 more minutes so illI have to wait... Nah

Ordered Full English for £6.25.

I attended a business meeting here over coffee. I hadn’t been here before it was recommended by my business contact. Staff were very helpful and happy, the cafe is bigger than I thought with lots of tables and the coffee itself was excellent. I didn’t eat but the cakes and breakfast snacks looked tempting. I would definitely go back!

Lovely cafe and great food + atmosphere. They stop serving their all day breakfast in the afternoon though, shame

Nice cafe with an excellent selection on the menu and delicious food. The service is good and portion sizes are generous (I got a panini and it was huge!). Lovely place for lunch and have a nice selection of cakes and drinks too.

We have loved cafe One20 for a long time. My children have worked their way through the entire cake selection on offer and declared every one to be a triumph! But what has happened recently? Today I visited with my son and found a tiny selection of cakes and none of our old favourites! No peanut butter and raspberry slice! No chocolate mint traybake! The bounty bar slice which I settled for was poor to say the least, sludgy and soft and cheap tasting. The sponge cake which my son went for was dry and tasteless. I'd love to ask the owner if she's changed suppliers as the quality and selection of cakes today was a world away from what we've grown to expect.

This café has no cookers / ovens. Absolutely everything on the menu is made by microwave - witnessing the scrambled eggs made from a powder was the moment that ensured I will not return.

First and last visit to this cafe. Called in for full English breakfast and left food and cups of tea on table barely touched. We could see on the menu that the full English breakfast included scrambled eggs but as I don't like it and eggs are my favourite part of the breakfast, i asked when ordering at the counter if they could be cooked a different way. The female serving us abruptly told us that it's scrambled egg only. I have always found most cafes and restaurants would try to accommodate their customers preferences so I found her inflexible attitude quite rude and off putting . I decided to opt for having just a cup of tea. My partner ordered the full breakfast as he was really hungry at the time. He started eating this when it arrived but left the whole lot after a couple of mouthfuls. He said the sausages were cooked but cold, the mushrooms were not fresh and were like the tinned variety, the bacon was also light pink and appeared undercooked. I have just read the managers response to one of the other negative reviews below and in the comments she's explained they don't have a frying pan and the sausages are microwaved! A cafe that serves full English breakfasts but doesn't possess a frying pan?? Very odd. I'd love to say that at least the cup of tea was nice but we left that too, it wasn't hot and was completely tasteless like they'd used very cheap tea bags. Although it's good to try somewhere new, I would not go here again, there are some great places nearby to have a hot breakfast cooked really well with all varieties of eggs, so we will be returning to one of them instead and did do after we abandoned our food here.

Great little gem of a place, can't recommend the breakfast highly enough, friendly staff & a great informal atmosphere

I've visited twice now and had the continental breakfast both times due to how impressed I was with the quality and quantity for a very decent price. My Latte was enjoyable and the full English also looks plentiful. Fast and friendly service, couldn't fault and will most likely be back soon.

Como un patrón local de este ocasional lugar, puedo recomendar de todo corazón según el servicio de atención al cliente consistentemente demostrada por los propietarios fantástico y miembros del personal. Las tartas y delicias son una ventaja y son muy difíciles de resistir. Estado viniendo aquí durante años y me puede ver este lugar frecuentado por años frecuentando a venir.

Just discovered his little hideaway. Menu looks great and prices very reasonable. Portions look sizeable and warm and friendly welcome by staff.

Pensé que podría entrar y dar prueba. Tomamos una copa esta esta vez que era muy agradable. El menú parece muy buena para el desayuno y almuerzo con costos muy bueno y otros clientes parece que están haciendo porciones decentes. Excelente y personal bienvenida y ambiemce amable. Sin duda volveremos y tendrá la comida.

After coming here previously and receiving excellent customer service and food, me and a friend decided to pop in for some breakfast. I asked if they could make the bacon and sausages well done - practically cremated were the words i used, knowing that some places cook them in a way that makes it diffcult to make it crispy. I was told that would be fine by the lovely woman on the till and so ordered a full english (if they had said no i would have picked something else). After leaving a tip for how understanding she was about my fussy order, i was extremely disappointed by what was placed in front of me. Me and my friend got the same breakfast - it was practically identical, bacon and sausages included. I sent it back with an apology thinking there must have been a mistake - reminding them that it needed to be extra well done. The guy that brought the food agreed with me that it wasnt at all well done and took it back to be followed back out 2 minutes later with what looked like the exact same plate of food that hadnt been touched. I do not like complaining about food but when i specifically asked if it was possible i wasnt sure where the mix up was this time. I personally felt too embarrassed to go back up but my friend did and was unfortunately greeted by a stubborn woman in the food prep area who was argumentative about taking it back - saying that it would just go hard (im aware of what i was asking for, well done bacon is hard not soft which was the point i was making). The other staff seemed embarrassed and questioned why it couldnt be done - including the poor woman who had originally served me and was now being shown up by another member of staff. She eventually took back the plate and my friend was followed back to the table no later than 1 minute afterwards, with the same plate of food claiming that was the best she could do. Absolutely not good enough. Will not be returning to this cafe, and i advise if there is anyone with special dietary requests that they give this place a miss. A real shame to have one member of staff let the rest of the business down.

What a fab quirky cafe... our first visit here and we all enjoyed our meals. The food was great with a good selection on the menu and staff very friendly. Nice atmosphere too.

We came in for a quick sandwich and at£4.50, we went expecting very much. We were pleasantly surprised. Portions were​ huge and tasted great. We mixed up or tea order, spilt a load of milk in the table and were generally a nusiance, but the staff were friendly throughout. Very relaxed atmosphere. Thanks tattooed goatee dude for good service.

Came here after my sister read the great reviews and we were not disappointed. We each had a gourmet sandwich which were freshly made with quality ingredients. The staff were very friendly and affable. I would definitely recommend this cafe.

I only had a cappuccino but it tasted very gritty. A bit less beans and it wouldve been nice. The toilets are clean but the lock in the gents is held shut by a single Philips head screw. Also, there's a window crossing from the females to the males bathroom and you can hear the other person. Pros, the atmosphere is nice and it's quiet. A little out of the way but otherwise nice. I can't speak for the food as I haven't tried any but it seems priced about the same as everywhere else.

Once again visited within a few weeks for lunch this time. Went in and even if the place was buzzing a lady that was working there offered to find me a table for 6. Great service once again, Panini's were tasty and fresh with a salad on the side. Portions are big and prices are small, Coffee great and babychinos for the kids only cost 50p each!! 6 people , 5 Panini's, one toasty, 3 coffees , one tea and 2 babychinos all for less then £33 or there about.. Great value for coffee , desert and definitely lunch.

This had been recommended as a better spot for coffee than the very good Wild Trapeze over the road. Sadly, it wasn't. My flat white wasn't a flat white at all, lucky the wonderful texture of the real thing. Not bad, by any means, and better than a chain, but way short of Wild Trapeze or the excellent Pink Lane Coffee in town, for coffee at least. We didn't eat, so I can't comment on the food but it smelled good and the place was very busy indeed on a Saturday morning.

Lovely breakfast and coffee, really nice icecream too

This is by far our favourite cafe in Newcastle! The service is great and staff are always friendly... lovely food to boot! I love the paninis, so big and great value for money in comparison to other cafes! My husband is a big fan of the breakfasts... again these are great valie for money as there's certainly plenty on the plate!

I often visit Cafe 120 to either do work or with family. The staff are a delight and the food is excellent (fantastic portion size). There are plenty of tables with plugs and the coffee is wonderful.

Came for breakfast this morning, hardly any wait and portions were huge. Would definitely recommend going and definitely shall be returning.

I went here this morning by chance after the butterfly cabinet queues were too big to wait.There were plenty of seats to chose from with a really cosy friendly atmosphere and the staff were really nice and welcoming. I had a full English and I was so shocked by the size of it! It was huge and absolutely delicious!! Everything on the plate was so tasty. I can't wait to come back! Perfect start to the weekend

A great place to spend some alone or family time. Great coffee and fantastic selection of very very tasty cakes. Prices are low and at least 30% less then the other cafes like Costa or Starbucks. They serve food as well for lunch and all coffees and cakes are to take away as well. Service polite and smiley ready to help or patient for you to choose from the great selection of cakes. The best in the area by far

Friendly staff, cheap and cheerful. The ice cream is amazing and I love the milk shakes! Good choice of sweet treats.

`This is a great place to spend a Saturday afternoon catching up with friends. I often go here to meet with a friend and have a natter about what is going on in our lives. The menu is fabulous and a great choice of sandwiches, panninis, full breakfast to snacks. Coffee is great and give the hot chocolate a go. Soft drink choice also available.Decor is comfortable and relaxing,brunch can last all afternoon and the staff are fantastic.

I visit this place quite often with family for breakfast or lunch! Great food, always huge portions and a great price for the size of the meals! Very friendly staff, will continue to visit :)

Café One20 is literally just down the end of our street, and is a lovely establishment. All the staff are uniformly friendly and welcoming. Although we normally only have coffee or soft drinks with cakes, on the occasions we have something more substantial it is always very tasty and they are generous portions. The one minor criticism I have is of the new metal seats following the recent revamp, which we find rather unyielding and uncomfortable. Not conducive to a lengthy stay! However there is more comfortable seating available (when it hasn't already been nabbed!).

This cafe is superb. We came for brunch. Continental breakfast and full english were excellent. Massive portions. Highly recommend!

Café One20 is one of the best cafe's around. There is a great range of food available and at a great price. The staff are personable and extremely friendly. The recent upgrade is stylish and provides a great place to eat and meet. Highly recommended.

i used to love this place, great portions and quality until the last few months. not sure why or if is coincides with the new cook? the last 3 or four times i've been, I've waited a long time for food, and when it arrived it has been cold. this was unheard of before! i used to have work meetings here, met up with friends and encouraged other to go. now i hardly go at all, as asking them to heat up my food several times is just too much!breakfast was served cold on one occasion, I've had panninis - chicken - cold, and Bacon brie and cranberry which used to be my favourite, now comes with cold and fatty bacon!it's a shame, as this is a nice setting, great location and a family run place. Sort out the cook guys, and i'll gladly come back often. it would also help if you checked if everything is okay with the meal?

We went for the full English - HUGE! Bacon was a bit anaemic, prefer it more well done but the rest of the breakfast was amazing. Coffee good. Staff/Owner very friendly and welcoming. Lovely interior, could have sat there all day. Longest list of paninis I've ever seen on a menu.Looking forward to working my way through the menu!

How anyone could diss this place. Where café's are concerned in Newcastle, there are some real gems and Café One20 is easily one of them. Our experience here is always a shining example of how a café (or any hospitality business) should be ran, a friendly welcome, prompt and efficient service and consistently great products. Ask for a Chi Latté, it'll make your taste buds melt. The traditional breakfasts are fit for a god and the coffee is for real coffee lovers, a robustly dark roast with a nutty highlight. Panini's are always a favourite of mine, packed full of Italian flavours like mozzarella, pesto and sun dried tomato to name a few. My wife loves the salmon and cream cheese bagel, tasty and filling. We never find the price to be anything other than reasonable, it's not a "value" café offering a cheap eat and a cup of mud like some I can think of, the prices here accurately reflect the quality of the food/coffee and the standard of service. For a spot of lunch and coffee, our bill doesn't usually amount to anything over £12, spot on.

I don't think the cafe was attracting enough young people (with regard to the local competition) so they revamped and it's a bit tacky admittedly. Plenty of seating however, large plates of food (which always win me over), reasonably priced and always served with a smile. Great tray bakes too!

I've been here a few times now and the food is always fantastic and the portion size is huge, I've been for both breakfast and dinner and have always been happy with my choice of food. The staff are so friendly and welcoming and the atmosphere is always warm and welcoming.

Visited for brunch on a Sunday morning place was busy had to wait a while for the order to come to table - but worth the wait, ideal for a quick meal or a lingering coffee

Great little cafe breakfasts and coffee. Good atmosphere and nice place to sit and browse the internet or chat. Coffee is good and staff are very helpful. I've never eat anything other than breakfasts but the rest of the menu looks good. If i was to be totally fussy the scrambled egg was a bit tasteless but the portions are huge and the rest of the food is excellent. One of my favourite hideaways...

Staff are very friendly, quick service and nice food. I had the Spanish salad which is delicious and massive.

Come here on a regular basis and forever recommending to friends and family. My only criticism could be that there is too much choice! (Not that it's a bad thing) I always end up sat looking through the menu for the first five minutes and end up with the same thing, a spicy bbq tuna panini (which tastes amazing) and a latte. If you like good coffee then I recommend trying one from cafe one20, often end up getting a coffee with my food and then another to take away with me. Staff have always been welcoming and friendly. The venue itself is cozy, clean and newly refurbished. Depending when you go it can have that hipster buzz that several places in Heaton do and which I personally love. A lot of people mentioning that the food is not cheap I would urge you not to let this put you off as the portion sizes and quality make it worth paying what is only marginally extra and still cheaper when compared to other local venues and it tastes better than some places that charge more! Although there are a few negative reviews on here, I've probably been on at least 10 or more occasions, at both busy and quiet times and have personally, been yet to have a poor experience. Definitely one of those don't knock it until you've tried it venues.

Fresh tasty food. Good portion sizes. Huge menu to choose from. Reasonable prices. Staff are friendly and helpful. Lots of seating and space to take my babies buggy in.

Visited on the bank holiday at lunchtime - thankfully the cafe was open and not too busy so we were seated easily.The menu offers a large selection of breakfasts, sandwiches, panini and salads. We ordered a sandwich and panini, both of which were large and incredibly tasty, and came with side salad. Sadly we didn't have room for one of the enormous scones from the cabinet!I ordered a cherry flavoured latte and jokingly said to my other half I wanted marshmallows on the side - when my drink arrived it was very yummy and with marshmallows! :)There's a lot of seating which is great for groups, but I felt I had to swap seats because I was in a narrow walkway - that said it didn'T feel like you were sat too close to other people. Breakfast is served well into the afternoon, and looked fab!

The good quality food works perfectly with the good quality service. Friendly staff, good portions, lots of choice and fair prices. What more could you ask for?

We visit whenever we are with family in the area and it is always fantastic. Awesome quantities and very good value. Great coffee. Service is very friendly and there is interesting art on the walls. In an area where there are lots of very good places to eat, Cafe One20 can hold its head high.

Outstanding food and service. Can't fault it.

My mother and I have been regular visitors since it first opened just living down the road in Heaton, a little less as of late due to my work commitments. We always find the service excellent and the food great. I miss the pizziolas though! I have no idea why people bother to wait outside of the butterfly cabinet when this gem is down the road. The owners and their staff are always great ,they recognise me and my mum. My mum has high standards when it comes to food and this is one of her firm favourites. Hopefully Will be back soon for a giant panini and chai latte! Cafe One20 is an asset to Heaton!

We regularly call in for coffee and cake. They have a superb selection of cakes to chose from - they all look delicious! They have a large sandwich/snack menu which we do aim to try sometime. A nice atmosphere too!

I visit Cafe One20 about once or twice a week for their bacon sandwich. The service is kind. prompt. and friendly. I have had another menu items here as well. The cafe isn't as phenomenal as the Butterfly Cabinet near by, but it's good and the prices are decent. The care isn't extremely large however, so make sure to arrive early on weekends as it can become a bit crowded.

Really good food served in pleasant surroundings by friendly staff.Coffee is top class aswell. Highly recommended.

We often go into cafe 120. Really lovely food, good size portions and always really friendly. Great selection of cakes always.

Excellent little café that is ideal for a weekend breakfast. The full English is great and you can usually get a table without a wait. My only issue with the breakfast is that they only serve scrambled eggs, maybe poached/fried eggs would be a nice alternative.They have a nice selection of fruit teas from Canada which I would recommend trying.I'd recommend this establishment and look forward to returning for breakfast.

This café is a firm family favourite - the boys normally have the Canadian Breakfast - all pancakes and bacon and maple syrup etc. The soup and sandwich combo hits the mark for me and my wife, being healthier, loves the porridge.I'm yet to have a bad meal here and we have visited over several years.Try going out of peak times as it can get busy.

Been to Cafe One20 several times, and the food is always tasty and quickly prepared. The staff are very friendly and whether it's their full english breakfast, huge paninis or delicious cheesecake, we have never left disappointed. And the coffee's great too!

Cafe One20 was a stumble upon and we just keep going back. The food is delicious, the service is pleasant and non invasive and the surroundings always clean, tidy and inviting. I'd recommend if you're a fussy eater like me and want good food at a good price.

Quality of the food was exquisite.Food portions amazing.I had the Bacon, Mango Chutney and cheddar panini (strange combination but worked really well!).They have a huge selection too!Highly recommended.

I have frequented Cafe One20 for many, many years. At one stage of my life I felt like becoming a shareholder I was there so often but then my waistline decided it was time to reign it in a bit.As a consequence, I could probably claim to have sampled every single dish on the menu from breakfast through lunch and to coffee and cake. And there genuinly hasn't been a single thing that has not be short of awesome.My most recent visit was this Saturday just passed, where - upon landing from Turkey at 5am - I drove home to Northmberland, had a couple of hours sleep and was back ready for a sausage sandwich at 10am.As usual, Gail and John are always welcoming, friendly and quick to help and the food was........ well, my stomach is rumbling again not just thinking about it.

Came here on a Saturday for a very late breakfast (1.45pm) - Butterfly Cabinet was monstrously busy as usual so we tried here. Almost feel bad for thinking this was a second resort! Got our food in literally a few minutes, staff were friendly and accommodating, good sized portions and competitively priced. Highly recommended!

Staff are always very friendly even when busy and food is always delicious.They do a real nice range of breakfast from continental to a kind of Canadian Style with Bacon and Maple Syrup. Great Coffee and an all round nice place to eat. Their Ciabattas are also amazing.Highly recommended.

Love this place... started going here a few months ago after a recommendation from my Dad. I now go on a weekly basis as it is just a great al round cafe! Paninis & Sandwiches are lovely... big & full which is always a plus point :-) I have also visited with my husband for breakfast & must say the portions are fantastic! Staff are always very friendly & make it a pleasant atmosphere! Highly recommend this place

This is a lovely cafe with excellent customer service, good food and most importantly DECENT coffee! It is well worth a visit if you are in the area. I would recommend the Canadian Breakfast and Bacon,Brie and Cranberry Panini both are yummy!

I often go here with my sister in law for lunch and a chat, the chicken Thia soup is to die for and the enormous seeded bun that comes with it keeps you going well until supper time !!!!The staff are all very friendly and efficient. The comfy sofas allow for a relaxing lunch/chat...................

The best breakfast ever. We have tried the others in the area that have great reviews but this is far superior to them all. A hidden gem and we will be regulars from now on. Don't waste your time going elsewhere, get here first.

The service was great here, friendly staff. I tried the Canadian Breakfast and it was great, very big portion for me though so I couldn't finish it. I would recommended the Hot Apple drink and also the white hot chocolate. Overall a great sit down breakfast with friends and would recommend to others.

I was surprised to find that there were so many nice places to eat in this area of Newcastle, but there is no shortage around here apparently. The café One20 was a great place, but the quality of the food is let down by the restricted cooking facilities. It seems to be all done by microwave and this does make the quality and taste somewhat inferior. Enjoyed the atmosphere, tray bakes are great, to make it excellent they need to scrap the microwaves and have proper cooking facilities installed.

Came here for a breakfast, I had the bagel which was nice with plenty of filling and at a decent price. My husband had a full English, the portion was plenty however we noticed there was no frying pan sizzling or smell of bacon in the air. When the breakfast arrived the bacon was very soft and so was the sausage and almost looked undercooked. We noticed the 4 microwaves and realised that everything on the menu must be cooked in these microwaves. Considering this street has a few good cafes I won't be coming back here as I cant see how anything can taste nice when it is just warmed up in a microwave.

We've been here a few times and each time the service has been quick, acccurate and accomodating. One time we arrived with a large group without warning and still the food came quickly and to a good standard.The menu has a good range and the cakes are lovely.

A great little cafe that offers something a little different to Heaton Road's other breakfast places. It's reasonably priced, the staff are lovely, the sandwiches are fab and there's a wonderful selection of home-made cakes and sundries. The breakfasts could be better - they're mostly pre-cooked, with powdered eggs and tinned mushrooms etc - but hey, they're edible and again reasonably priced. The interior decor is modern and pleasant, with Sky News on flat screen TVs and magazine racks on the walls. Strongly recommended.

Up-raw, I arrived for one of cafe one twentys all day breakfast to be Rudely informed that had "ran out of eggs".... So they may have ran out of eggs however they could have offered a suitable alternative?I settled for a chi-latte... It was nothing special, staff seemed friendly with the acceptation of a rude lady on the till.

The food was lovely an. Staff were very friendly and inviting. This is a perfect cafe and is exactly what you need to start your day of adventuring a new city.

After having driven past for over a year we decided to pop in for a coffee and cake. Not disappointed. Lovely cream scone and cinnamon cheesecake. Breakfasts looked lovely and will be back again soon to try one! Quick service and very helpful.

When we entered it felt lovely and friendly, there was so much choice I wanted to try everything. Service was with a smile and very quick. the hazelnut latte was delicious and the food was spot on, lovely big portions I didn't finish my meal completely but left feeling full and happy. I don't really like pickled red cabbage but there's was lovely and really surprised me. The facilities were clean and my sister really complimented the place and I'm really glad she brought me to such a lovely place for breakfast wish I lived closer so I could try more meals

Cafe One 20 looks quite inconspicuous from the road, and it seems that people opt for the expensive, more quirkier rival, The Butterfly Cabinet.However, if you're focused on quality and service, Cafe One 20 is by far superior. I attend every fortnight for my classic Pancakes and a scone, and the staff are always incredibly friendly and food of excellent quality. My friends often get a Full English, and this is also excellent - all the classic ingredients and a large portion size. The milkshakes (go for luxury with ice cream!) are to die for. Food is served within 5 minutes, so its also perfect if you're in a hurry!

Some aspects of this cafe are excellent, thespace tslef is comfortable and pleasant, the staff are very nice, they serve Beckleberry's ice cream. I had home made parsnip soup and the panini is very good too. Really there were only two drawbacks, the coffee is made with boiled milk which isn't good enough these days, and the cakes although they look great are a little industrial, although still reasonable.Have soup, a panini and and an ice cream, pretty much perfect I would suggest

Just back from having lunch at this lovely little cafe and now enjoying some take away cake at home.1st visit here and it won't be our last. Stopped in with my sister for a spot of lunch and a catch up, the menu had so much to choose from it was hard to decide. I had the bacon, brie and cranberry panini which was delicious and my sister had the bacon & cream cheese bagel, both were bigger than expected and came with a side salad & coleslaw and both were delicious. The choice of teas & coffees are vast, we had a latte & a mocha and both were very nice. We then decided to order cake to go and again the choice was massive and again it was hard to decide. The staff could see we were struggling to decide so gave us some recommendations, I am currently eating the pecan & caramel slice and it is yummy. My sister ordered extra for our mum and as we had so much to carry the staff member also helped us to the car with them, it's little things like this that make such a difference.Yes we will be returning after all we have to work our way through the massive menu!!

Visited for lunch with my son who is at uni there, we ordered sandwiches and a cold drink each for our lunch...when mine arrived..a ham, Brie and red onion relish the bread cake was HUGE all very nicely presented with coleslaw and a small salad. I knew there was no way I could eat all of this sandwich and I asked the pleasant guy serving if it could be halved and I could take it away with me,,,not a problem, and the other half was brought back all wrapped up for me. My son had a toasted panini and we both enjoyed our lunch. Service was quick and the staff nice and friendly. When we visit our son again would certainly visit. My son has also had breakfast here...a 'full English' and said it was really tasty.

Probably my favourite breakfast place in heaton. Visit regularly as it's consistent good food, friendly staff and right on my door step !

We've visited this cafe a few times, menu is great, lots of choice, tons of sweet treats. I particularly enjoy the salads, they're huge, great value for money and really delicious, the soups are always tasty too! Young staff are helpful and friendly, some of the staff could do with some training in customer service. Not much atmosphere and not crazy about the decor but worth a visit for the large menu and tasty grub.

It's been a while since we visited. Forgotten how good food was. Simple fare but quick and well presented. Lively atmosphere and great coffee .. Will be back soon

This was, until today, a regular haunt for my friends and I. We have a 'Breakfast Club' usually first Sunday after payday we all meet up. Have breakfast together and do something fun afterwards. Well we will be looking for somewhere else.I have been here about 4 or 5 times and I will say that the food is bland and mediocre at best. It's not the cheapest either. Today has sealed it's fate with the worst customer service I have received in a very long time. We had two tables totaling 9 of us. We usually order their Canadian, Full English or Continental Breakfasts. Sadly apart from one of us who religiously orders a bacon sandwich. (Sadly there is no convincing this lad to expand his horizons) Today we ordered 5 different cheques. We understand Sunday is a busy day for them. The table of 4 got their food no problems. My table of 5 not so much. 4 breakfasts were delivered correctly (They even had amendments) but then the waiter turns up with a Canadian breakfast we simply had not ordered. We were challenged by the waiter who walked back to the kitchen and then back to the table again with the same food asking if we had made a mistake. No definitely not. So he returned to the kitchen. I have direct view of a very disgruntled manager making a b-line with the same food and the snatched cheque from another member of staff.We were then challenged by a clearly angered woman who informed us that WE had made the error and not themselves. Our party member would not have ordered a Canadian breakfast as she doesn't like eggs nor does she like Maple syrup. So basically. No. Not our error. She then informs us again that it was ordered incorrectly by us and that it would have to be re-made. My friend asked if there were a difference in price that he would need to make up and she just walked off mumbling. Well at this point we all discussed leaving.Our poor party member was left waiting for her food till most of us had finished and then felt obliged to wolf it down as to not cause delay to the rest of us.We saw friends having a similar issue there as we left informing the waiter they were waiting for food and it turned out they had delivered his meal to another diner and they had eaten it. Only to be then told he hadn't ordered a meal himself.Utter shambles. I think I'll take my business elsewhere.Other than that. It's a nice place. Clean. Great vibe and very swanky looking and very comfortable. Toilets are always spotless and the other staff are nice people.When you make a mistake you admit it. You don't challenge paying patrons. You don't down right call people liars!

Love it! Had a Canadian breakfast and an English breakfast, tea and coffee all Loverly the cakes also looked amazing deffo going back for cake :)

Great cakes and coffee in a comfortable, contemporary surrounding. It's a great place to go when you want to read the paper with a decent coffee and a bit of peace and quiet.

I have been to this cafe many times for breakfast and every time it has served both me and my family exceptionally well. Along with the great service the food us always delicious. If I had one critisism (and it is very hard to find) the scrambled eggs are quite rubbery.

Go to cafe one20 frequently, the service is superb and the food is excellent. They serve the best and biggest paninis I have ever had in my life. The staff are all exceptionally friendly as well and the cafe has a really nice atmosphere. Simply Great... the coffee is really good too!!

The cakes looked good and Bristot is my favourite brand of coffee. Service was really good. Breakfast was very large indeed but I did not enjoy a single item on it. Ingredients all quite cheap, left half of mine - not something I do often! Wish I had queued for 20 minutes in the wind and rain for a table at the Butterfly Cabinet. I was delighted they do breakfast all day but they should scrap the bank of microwaves and do smaller better quality breakfasts Back the Cabinet for us - if you want cheap and cheerful this is a nice venue with good service, would recommend trying the cakes thought they did look very good.

I have visited here a couple of times with friends when other places such as The Butterfly Cabinet or The Wild Trapeze have had a queue too big that I don't want to wait in. It is an adequate alternative for food on the weekend when one wishes to have a strong cup of coffee and is too lazy to cook. The portion sizes of food are good and I enjoy the coffee and tea here. I'm a fan of their paninis and ice cream as well. I've ordered the breakfast and Canadian breakfast before and what lets this place down is their scrambled eggs and their sausages. The scrambled eggs are diabolical, I'm a firm believer that scrambled eggs should be runny but they always seem to keep very dry here. Not sure if that's because their worried about undercooking it and it might be a personal thing, but that then doesn't excuse the lack of flavour. The sausages are also your standard catering sausages that you see on a cheap buffet. Otherwise I really liked the pancake and the bacon :) Must also mention that the ice cream here is delicious. I approve of their brand they chose and love an ice cream cone from here in the summer. Some of the staff are friendlier than others, but all acceptably polite and the service is quick. Worth a try, just avoid the scrambled eggs.

Went for the first time for brunch of scrambled eggs/smoked salmon ....delicious and very reasonable ...comfortable with very prompt and friendly service without being effusive ..others in party had equally good meals and we all left very satisfied ...will certainly be back to sample the rest of the menu .

I have just started coming here since I moved, it's a great place to come to meet with friends or relax with a coffee and use my laptop. The staff are so attentive and incredibly polite, they are there promptly if you need anything but not too much as to be overbearing (which is a HUGE fail in 'service' terms). Prices are VERY reasonable, and I'd highly recommend the caffeine free Canadian strawberry/mint tea. Keep returning as it is such a nice place :)

I came her with a group of friends on a Saturday morning for full english breakfasts. The breakfast was very bland, bacon tasted funny. We leftist of the food. We also had milkshakes that looked promising but they too were not good and had no flavour to them at all. Will not be back, which is a shame as it is very close and the service was good.