Cafe Nero in Craven

The staff here have gone over and above with kindness. I can’t thank them all enough for putting such a rainbow in my stormy day. You guys are amazing - THANK YOU!

I have been visiting Nero's in Skipton for a number of years now, and I have always been welcomed with an efficient and friendly service. I find all of the staff very helpful and all extremely hardworking towards making each and every visit, I , and my family, and friends make, a warm and relaxing experience - thank you!

Staff need to stop touching dogs in the cafe then serving customers without washing their hands.The germs that potentially could be on dog fur then can be transmitted to customers cups etc.The customer could then have a reaction to that.

Wonderful staff, great coffee. Credit to the company brand. I have being coming as a customer regularly for many years and never had a bad experience. Staff are welcoming to all.

Refused to stamp my loyalty card because I got Meercat discount. Seems to depend who serves you as this has never happened before in this branch or Ilkley over at least 12 months.

Did another comment mention the staff being racists at Nero's Skipton? absolute rubbish! Whoever wrote that comment is either a liar or just paranoid with a chip on their shoulder. I have been going into Nero's in Skipton for many years, by myself and with my friends - some British and some non British. I have NEVER, ever encountered any rude or blank faces from the staff. They are all very friendly and very helpful, offering a great and relaxing service. Keep up the great work and ignore these vile and shameful accusations from those with a chip on their shoulder .... or just randomly playing the racist card at every opportunity. In my and many other customer opinions, the staff at Nero Skipton are GREAT and deserve immense credit. They work very hard and provide a great service to their new and existing customers.

Went to get coffee here and the barista was racist - a Caucasian lady infront she was smiling and happy and then when it came to serve me she pulled a face. Then another chap after me went and she was smiling with him again.

Fab staff, lovely coffee and great venue/atmosphere. It’s my go to when I’m in skipton and need caffeine!

Not a bad spot, was clean and staff very helpful. Tables clean and cleared quickly. Decent coffee and prices same as most places. Toilets were a bit grotty though, could have been cleaner. Disabled access .

Barista was very rude and condescending. I ordered a skinny latte and a cappuccino and he questioned if I wanted a skinny cappuccino and I said no. Then he asked 'you want me to do two kinds of milk?' I felt like I was being fat-shamed for not ordering a skinny cappuccino and I felt uncomfortable for asking for a skinny drink which appeared to be too much effort. Humiliating experience.

Ordered my cappuccino around 8:15am - waited 6-7 minutes and all I could see the barista do was fill up the pastry/cakes counter. I asked if I could pls get my drink as I’m running a little late - to which she replied “there are more orders than just you! We have Uber orders too!” In a very condescending tone. I literally thought she forgot about my order. She then proceeded to make my order looked over at me and rolled her eyes back. I just walked out at that point. I used to come here regularly- not anymore!

We have been to a few Caffè Nero’s, this was the cleanest with lovely decor. Service was efficient, quick & friendly. Used the Three Rewards app for a £1 Drink whilst still being able to collect loyalty stamps which is a bonus 😊 Sat upstairs, comfy seating with plenty of space available 😊

It’s a wee while since we have been in this branch of the chain and, from a decor perspective, it is still in need of a bit of a refurb. Don’t get me wrong - it’s clean and tidy - just very dull. The location is ideal, being right in the town centre, and the service and coffees very good.

Lovely friendly staff but as others have noticed it needs a good clean especially in the toilet area .

Great staff super happy and fab service, brings a smile to your face when sat there hearing people enjoying their work! Well done

Nero is great, coffee is what you expect and the service here is really good. BUT, my god it needs a good clean or a refurbishment. The loo's are very bad.

I often drink coffee at Nero outlets when out and about however I visited the one in Skipton Yorkshire I , bought two coffees and sat outside on one of the two pavement tables. The reason I did this was because the inside tables all needed clearing and cleaning. On looking around the cafe the general cleanliness of the place left a lot to be desired. the entrance door and the windows looked like they had not been cleaned for weeks. Had I noticed this before ordering I would not have done so. The staff were obliging and the coffee was hot.

As I have commented before, if you were to review this Branch of Cafe Nero simply on the design and decor of the premises - it would be distinctly average. On this occasion I would rate it higher however, simply because of the levels of service. The young lady in charge was welcoming and friendly; service was quick and efficient; and the whole place was scrupulously clean. Add the expected top class coffee and we thoroughly enjoyed our visit.

If you haven't heard of the too good to go app I suggest you go look now! Caffè Nero is on there you get a full bag of stuff we got sandwiches x2 cake x2 cookie, almond crossiant, fruit pot, and a belgin bun type thing. The sandwiches was amazing vegan meatball panni and cheese and roast tomatoe toastie the cake was amazing too. All for wait for it £3.00 what do you normally pay? :) will be back even at price for the sandwiches well worth it!

We called in for coffee and cake. Waited for ages to be served. The servers were not adhering to hygiene rules regarding covid. For example to use of gel. I went to sit with my husband to be greeted with a dog!!!! Are they allowed on the premises. It was not a guide dog. The chairs and tables were not 2m apart!!!! The toilets were dirty and falling to pieces. My order was packed into a paper bag which is fairs enough but it was wrong. Will not be returning to this dirty place!!! I have only given this one as the coffee tasted ok.

When I reviewed this branch of Cafe Nero three years ago, I commented that whereas the coffee and service were good, the interior of the premises was a tad gloomy, and that situation is unchanged. Because the cafe is situated in a narrow building, it all feels a bit cramped and on the ground floor, apart from three window tables, the rest of the seating area is rather uninspiring. There is further seating upstairs which has further window seating but, whereas I can accept having to go up a steep flight of stairs to go to the loo, I must say that I wouldn’t really fancy making the ascent with a tray loaded with coffees and cake. Don’t get me wrong. This is a decent place to come for a coffee, and I’m a longtime fan of the Cafe Nero chain. I guess that, having been in lots of branches, I just notice that this one is not as spacious and bright as most others.

Strong coffee / didn’t have to ask for extra shot - mince pie wonderful - even had fresh pouring cream. Friendly quick service by the two young men. Will definitely return.

Popped in here whilst exploring town and the canal on foot and enjoyed a very pleasant coffee and fresh muffin. The place was busy but generally clean and staff were welcoming.

Lovely friendly happy staff. Comfy seats, nice atmosphere and lovely strong coffee Nice place especially for Skipton as dogs are allowed which is always good if you are out walking.

Very cold day and knew I would get a good cup of coffee here. Also had one of the best toasted sandwiches in a long time. Staff so busy, one girl making 4 orderes at the same time. Impressed. Nice,clean and comfortable.

This lunchtime I popped into Caffe Nero Skipton and was served by "Harry", who you have the misfortune of having appointed "assistant manager".When I approached the counter I asked for my usual - A large white Americano to take away. Harry turned away and did not acknowledge he had understood my order so I assumed he had. As always I made my way along towards the till to pay, I realised I had a loyalty voucher to use on your app. Just as I was about to open the app, an incoming call came through on my mobile. I had no intention of answering it, but was equally struggling to open the app while the phone was ringing. Harry remarked:"Let me know once you're off your phone". No sooner had he said that than the called hung up and the app opened, so I scanned it on the till and asked if it had gone through. Harry ignored me, so I assumed because the scanner bleeped that it had, and proceeded to take the drink to the podium to add sugar.Harry then exclaimed:"Where are you going? I've not done nothing yet [sic]."By this time, I had opened my drink and noticed he had given me completely the wrong drink. A latte of some sort. I said "I am sorry I am not sure this is the right drink". He said "that's what you asked for". So I said no, I did not it was a large Americano. He begrudgingly poured the latte away and begun to make me my order. This time I was presented with a regular, so I asked for a large. Another grunt. Finally, I was presented with an absolutely burning hot cup of black americano filled to the brim to the point I could not move it off the counter and not add milk. I did remark at this point:"If you could please listen to what I am asking for then we would not have all this confusion"To which Harry barked at me "If you get arsey with me I'll stop serving you"I was so upset at this point that I felt scared to ask him if I could have some milk. But nonetheless I asked for some cold milk:"So you did want milk then?" I got as a response, and he provided me milk in a small espresso cup. Finally, the cup was so full I asked Harry's colleague if I could have a 3rd cup to pour some of it into so I could add milk. I did ask to speak to the manager in store but it was "No, not in" and Harry was "too busy" to speak to me also. How dare this member of staff think it is acceptable to lambaste and question a customer, while in the meantime use such colloquial and unprofessional language? Can you also make Harry aware that an acknowledgement of a customer should be "yes please" and "no thank you" as opposed to "nice one" as he continually said to customers to their bemusement!

Good strong coffee not too badly priced just the service was soooo slow, 3 drinks to take out took her 24minutes, she seemed new but was another staff member who didn’t offer to help her get us served quicker, was also the onlycustomer at that time

There's lots of choice for coffee in Skipton. Nearly every other shop is a cafe. I like the cafe nero brand. Their coffee is just the right strength and they gave a good selection of cakes. The staff here are particularly friendly too.

Good strong latte. Service quick and place clean. Cup had a chip in it, but otherwise good. Was able to sit by the window.

Al last I found a good cup of coffee in Skipton. After trying a few cafes, where no one made Americano coffee, ( can’t believe that) it was really nice to taste good coffee. Bit of a wait but it was probably the busiest time of the day. Worth waiting for.

We go regularly to Cafe Nero in Skipton as it’s dog friendly. Also because the staff are friendly and welcoming, it has a good atmosphere and the coffee is great.

Called in here for a coffee which was very clean and one of the staff removed the defunct coffee cups from a table as we walked in. The coffee was good and hot and it was nice to look out at the people walking past and watch the world go by.

Mine & girlfriends favourite coffee shop! By far the best one - not only for a coffee and cake but also no1 because of staff: they are all hard working and super friendly individuals . Great bunch! We come here at least once a week and we always get greeted with a smile

Have been here on a number of occasions. Always clean and comfortable with a good ambience. Staff always personable and coffee always tastes good. Food a tad expensive so tend not to eat but when we done it’s tasty.

We really like going to Skipton as it has good shopping and lovely places to eat. We had lunch on a busy Saturday afternoon and then had a few hours looking around this market town before stopping for a coffee in Cafe Nero. It looks just the same as any in this chain but what makes this one special are the friendly, welcoming staff. The two staff on duty were exceptional with great customer care skills which seemed genuine. They had a friendly word for everyone and were informative and helpful. Well done to Victoria Lou and her colleague. The coffee and hot chocolate were good as well!

I'm a fan of cafe Nero generally although they do vary considerably in different ways. This one is very cosy with lots of comfy chairs. The coffee is it's usual tasty self and the staff warm and welcoming.

Good filter coffee and choc chip cookies. My daughter's caramel iced mocha was apparently yummy. Not too expensive for Skipton. Will call in again soon.

A very friendly welcome for all the family, including the dog. Good coffee, tasty breakfast pastries and plenty of space between tables to accommodate the 4 dogs that were all sitting peacefully in the cafe as we arrived.

La ubicación de este café es ideal y los grandes ventanales dan una gran vista del centro de la ciudad bulliciosa. Si no puedes conseguir un asiento en la parte delantera de la tienda, sin embargo, la parte trasera es un poco estrecho y sombrío.

Recientemente llamado dia de mercado, como de costumbre, el café es el excelente nivel. El personal es muy agradable, muy rápidamente. Creo que es acerca de los asientos se sustituirá buscando muy cansados. Los perros están permitidos en una cosa, pero decir esto que no causa problemas con alguien, nunca menos probar ambiente agradable.

Visitamos aquí café mientras se aloje en Skipton para el fin de semana. ¡No es lo suficiente, era muy agradable y el personal era increíble. Una chica llamada Vicki era realmente agradable y ella daba un montón de información sobre donde habíamos planeado visitar durante el fin de semana. Definitivamente volveré.

Bien, cómo refrescante! Una más abundante y bienvenida de Dennis muy servicial. Yo puse mi pedido y lo hicieron muy bien, solo que me gusta. Gracias Dennis para llevar la bandeja a la mesa para mí, estoy seguro de que hubiera tenido un contratiempo si quisiera! Eres un verdadero caballero :-) El ambiente es muy acogedor. Nos sentamos en la ventana de abajo, pero más tarde descubrió una habitación más hermosa con arriba de asientos. Este es uno de los mejores establecimientos de café nero he visitado! Volveremos en nuestra próxima visita a Skipton.

There are hundreds of Nero outlets but the team here are great!! The consistently good coffees are a delight, the friendly staff and comfy chairs make it a great stop off point!

When in Skipton I always visit this cafe as the staff are so friendly and accommodating and their coffee is amazing. Dogs are welcome too which is a bonus.

We visited here for a snack lunch. The toasties were Tasty and hot all the way through. The coffee was hot and strongly flavoured. Would definitely return staff are friendly and the place was clean.

I've been here a few times and have always found it pleasant enough. Friendly staff, good beverages, and a comfortable place to sit.

This shop is wonderful and friendly and alway hand tray to table I don't need carry to table as I am disabled the coffee were delighted some cake or bun to hard to chose mmmm

Difficult to give a detailed review as only called in for a takeaway coffee. The service was good but as the place was quiet you'd expect this to be the case. The coffee was Ok but nothing special.

En Neros para ser recibidos por un personal amable. Que parecen recordar lo que normalmente la orden. Aunque no son locales y no vayas que regular. El perro siempre es bienvenido y obtiene un escándalo cada vez que él tome, el café siempre es buena. Y el cachorro disfrutamos de la doggychino. Y un buen detalle es la pared de mascotas eran fotos de las cuatro. Los visitantes de cuatro patas puede ser visto

Great service, nice atmosphere and good strong coffee. Unfortunately my Sunday treat of a slice of cake was a serious waste of calories- dry and crumbling. Maybe it's just an off day or because it was quite late on a Sunday

Called into Caffe Nero, for a coffee with a family member. Coffe ie flat white same great taste. The one downside is the tables were not kept clean.

Without sounding too heavy.... We love this place. Absolutely adore it. It has everything you need to take the weight of your feet and relax. Clean and tidy Very friendly staff and management team. An absolute pleasure to visit.

We like Nero wherever we are but this one is very good indeed. Friendly efficient staff, good drinks and snacks. A great window seat if you are lucky to chill with a great coffee, Keep it up folks!

Visit this coffee house around twice a week. Find the staff excellent and really friendly an important part of any establishment like this. The coffee is of better quality than any of the others in Skipton have tried them all.

Very friendly and efficient staff. Would recommend their cappuccino and porridge! My hubby enjoyed his bacon sandwich too

Normalmente voy a Costa para mi llevar cafés, etc. pero esto fue tener una reforma pensé que probaría Café Nero. Me quedé muy sorprendido de lo agradable que es. Ambiente agradable y todo estaba limpio y muy bien organizado. Los empleados son muy acogedores y hablador. chocolate caliente son geniales!

We are regular customers and are treated like friends. It's a comfortable and cosy place to have a coffee,meet friends and acquaintances,with a good view of the High Street ,if you like people's watching.

this seems to be a popular café, busy every time we have visited, which says a lot. Have often been in for coffee and a bun, no complaints.

Called in for a coffee and biscuit. Cheerful barista and nice atmosphere. We sat in the window and watched the people of Skipton go about their business. An entertaining 30 minutes, especially as the market was open.