Based on 2.404 opinions finded in 2 websites
Based on 2.404 opinions finded in 2 websites
Nº 541 in 889 in Scarborough
Nº 153 of 259 British in Scarborough
Opinions
Overall it was okay. There were some issues with food and the Coca Cola syrup had run out on some of our drinks. Steven sorted out the drinks well and Jasmine bless her did a great job in helping with food issues. The food was adequate. Some food was really nice some was just okay. The front of house team did a great job in accommodating us well. It was just such a shame about the food being wrong or just bad.
Chloe P . 2024-10-28
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All staff were great, helpful and served us with a smile. Food was good and drinks were great. Very good value for money and very good service :)
Iainacko . 2024-10-27
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Came here with family . Very nice staff, friendly ,pleasant nice good service and food . The only thing that spoilt here was a table with one man continually using the f word loudly non stop which my family could here ,so extremely unpleasant . F ing this f ing that f ing everthing …so the experience was unpleasant . We never reported this but I won’t be going again here because of this type of clientele . Been here before and never had this experience . My nine year old child was shocked . Won’t be going again because of this
Coffeecake . 2024-10-27
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We took our two grandsons for a meal, all of the staff were very polite and the food was very good value for money. The boys enjoyed their candymania deserts which were the highlight of the visit
Ashley W . 2024-10-26
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Cheap and cheerful. Food cooked well. No cooking for me whilst on holiday!! Came several times. Staff ok. Went at quiet time so food was quick coming.
Jackie W . 2024-10-24
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Very rude light blonde girl behind the bar tonight was going to order food but ended up finishing a drink and leaving in tears . It's not acceptable for a young girl to be working behind a bar to get jealous and then be rude because I spoke to who I can only assume was her boyfriend or wanted to be her boyfriend. Very unprofessional and unpleasant young girl
m rocks . 2024-10-11
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Absolutely amazing staff, very hard working and conscientious, great to see staff who are like this👏👏👏👏
The Wave . 2024-10-07
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The food was very nice as usual cooked by Dylan and Lee , as was the service by Ella and Steven, will come back again very soon.,A****.
TIM DYSON . 2024-10-07
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Called in on the spur of the moment and decided to have something to eat. Food was very tasty, hot and well presented. Service was spot on, atmosphere pleasant and unrushed.. think we timed it just right 4pm. If you're in the area give it a try, I don't think you will be disappointed.
Jane Hannahmitchell . 2024-10-07
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Always a treat. It’s a busy pub with lots of nice areas to sit. A play area for the kids, family friendly. Lots of TV screens. A great sunny beer garden. It’s pleasant pub grub.
Shirley . 2024-10-06
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Not open on advertised Sunday opening hours, wasted a trip on Sunday morning.
Nick Hudson . 2024-10-06
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Erin Jack and Jess was amazing nothing was to much trouble for them! Dylan Charlie Chris food was amazing
Louise Buckle . 2024-10-02
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Food excellent quick service thank you chefs Dylan and Chris and very pleasant server Ella and Katie. This is our favourite place too eat great value for money.
Paul Reynolds . 2024-10-01
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We are quite new to the area and have been here a few times now. Staff are friendly and helpful and the food is cooked to your liking. The only problem we've had each time we were in were one or two flies which were getting quite annoying.
Duncan Mc Dermid . 2024-09-30
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Always found Byways friendly Staff and Entertainment on an Evening during the week ie quiz night Wednesday then on weekends sports events. The breakfasts are very good and filling and set up for the day all within a very reasonable price too I've used the Byways as my local now for coming over a yr and will continue to do so 😄
Andy Sharp . 2024-09-27
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Great staff and lovely atmosphere.
Neil Kipling . 2024-09-25
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Lovely afternoon meal mix it up and lasagne staff were very good servers Jo and Ella were very attentive compliant to chefs Dylan and Emma
Angela Dudgeon . 2024-09-24
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The food is amazing lots of it.we have been multiple time .. the staff are very nice and helpful. We haven't had any issues, truly recommend going it won't dissapoint
Susan Wright . 2024-09-21
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Popped in for a quick meal for lunch with my wife. Wasn’t expecting much as it’s a hungry horse. They are all the same in my opinion cheap and cheerful. First off I think the menu is deliberately confusing with “offer”. Once we’d choosen what we were having after several confusing moments Of no you can’t have that, with that, that doesn’t come with that And that offer won’t apply to the other. We choose our meals. Now based on what they had in kitchen, not what we wanted. We then asked for drinks with our meal (two pints of coke) we were told. We don’t do pints of coke just standard glasses which for the record was pint sized anyway. It was then fill for bottom to top in ice. I quickly asked for no ice please. Up to this point again wasn’t expecting much as it’s just a hungry horse Pub. But then because we asked for no ice the glasses were only filled to the halfway point. Very petty, but we didn’t argue the point it was clear it was done intentionally because we’d asked for no ice. The mad thing is we were willing to pay pint prices for the coke as we just wanted a big glass each. Come to think of it though at almost £4 a glass it wasn’t far away from a price of a pint anyway. The meal was a burger sizzler combo (meant to be a burger, wings and rump steak) and tandoori chicken Sizzler special. Neither meal was a sizzler because they didn’t have sizzler plates but We were told this before the order was placed and went ahead anyway. At this point we just wanted to be feed and to go. God do I now retreat that choice! The food arrived after our half pint, pints. It was clear straight away the quality was poor even for a hungry horse. The rump steak was asked to be served medium, it was well done and very tough. So tough that I might have re-sharpened one of there knives trying to cut through the thing. I will say though it would be hard for to take a cheap cut like a Frying steak Call it rump I’m trying to cook it the same. Everything else on the plate was either microwaved to death or deep-fried. The tandoori “special” was served with one tortilla wrap cut into quarters to fill the plate. The chicken was fairly inedible And the salad that filled the rest of the plate looked like he had been sat out for days under a hot plate. we also asked/paid for a small portion of chips which was missed with the main meal. When we asked about that we was challenged like that we were trying it on for a free plate of chips. I don’t know what type of people they normally encounter there but I’m quite willing to pay my way for what I want. Without being made to feel like I’m trying to cheat the system and get something for free or cheaper. I don’t normally complain or leave a bad review because we can all have bad days and it was one visit and our first time eating at the place. If we had a bad experience I’d be more inclined to just not go back however I’ve been super poorly since eating there, I’ve been up all night doubled over in pain and you can guess what the rest of symptoms were. Stupidly when we first walked in yesterday the first thing we spotted was a Christmas Day menu which we picked up to consider booking. It’s safe to say we now won’t be due to poor service, bad attitude towards customer, really poor food with a possibility of a side Help of food poisoning. Note below, we didn’t complain on the day as I’ve already stated why. However, after experiencing the physical symptoms of food poisoning since eating at the byways I feel like I have to for the safety of others.
Lee Calderwood . 2024-09-20
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Very good food and service would recommend will be back
Raymond Smart . 2024-09-16
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Went for a meal the food was late and cold the burger was awful made my partner feeling sick left the meal was a total disappointment won't be eating there again
Jenny . 2024-09-13
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Just come home from lunch at the Byways, we both had full monty mixed grills, both was cooked as requested, could not fault them , nice runny egg on top , what a lovely meal, Thank you all , will, be back soon.
djshauny12 . 2024-09-10
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Very friendly staff and good food. They had a wide range of food which isn't always a good thing as sometimes it means the food isn't as good as it could be but in this case it was really good.
Sue Brandish . 2024-09-09
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Food was delicious- service was excellent- staff were friendly and attentive. Good value and good atmosphere. Would recommend 100%
Sue H . 2024-09-07
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Unfortunately, our recent visit to The Byways left us disappointed. Ordered the rump steak, but it was so tough that I ended up bringing it home for the dog—and even she struggled with it! The sides of chips and peas were average at best, and the onion rings lacked any real flavour. While the presentation was decent, the quality of the meal simply didn’t meet expectations. The steak, which should be a highlight, was particularly underwhelming. Overall, it wasn’t the enjoyable dining experience we’d hoped for.
Robert France . 2024-09-07
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Went in with family while away. Had 2 big dogs which were welcomed. Service was spot on and friendly. Food was hot, and quicker than most places to say there was 9 of us. Would definitely recommend especially with furry friends.
Sean Gribby . 2024-09-06
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There are better places near here. You should go there.
Martin Benson . 2024-09-06
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The main was good, what you would expect. The desert turned up the first time missing half of it, so spoke to the person on the bar who took it back to be resolved. I can only assume the only sever must of got told to do things properly as it got put on the table rougher than the first time with a angered "there you go. Will still go back again. My suggestion is get more staff so there not rushing on there own 1 bar person and 1 server. Really!!
M # . 2024-09-04
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Booked in advance and was placed on a table under a TV making it difficult to talk. We asked for the volume to be lowered all that happens was the channel changed to a channel where the sound was louder. Ordered via the Ap drinks arrived promptly but the food took fifty minutes to arrive. Food was god but no check back to ensure it was. Shame it was a disappointing start to our holiday.
Gary R . 2024-08-29
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Disappointing. Sat in the bar under the TV, promised when we sat down they would turn it down but they didn't. When prompted they changed the channel to one that was louder. Meal took nearly an hour to be served, then they just brought part of it despite me selecting it to be served together. Veggie lasagna was unpleasant, garlic bread quoted as being ciabatta wasn't, it was like those slices you get at Iceland, 10 for £1 but they charged over £3 for 2. Overall food was uninspiring.
J123R . 2024-08-29
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Steve served us. The food was amazing for the price. Able to use Tesco vouchers. Had the candymania to share. It was amazeballs!! Food came really quick. Great value 👍👍👍
Steven Daykin . 2024-08-28
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We visited for lunch today. 25th of August I can honestly say how disappointed we both with the meal run out of roast beef no lime cordial no sage onion stuffing in the roast turkey and only 2 bits of meat instead of 3 which was shown on the menu my veggie pie was soggy so I think it had been reheated in microwave mashed potato tasted as thou it was in a packet we had to wait over 35mins for food to arrive the only good thing was the drinks staff seemed stressed I had a voucher that a friend had given me that paid a bit towards it then was told by the young girl that brought the meal we had to pick knives and forks from the condiment station we should have been told by bar staff about that.
Lynn . 2024-08-25
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Had a terrible experience when we visited this week, myself ,partner and little girl were down visiting family and we all decided to go here for dinner. There was 4 adults and 2 children This was a terrible decision as all the food came out cold and way overcooked. When the server brought out my little girls food she dropped some on the floor as she approached the table and she never apologized or offered to get more she just handed us the plate and walked away. A dog at another table ended up eating it and we had to ask another server about getting more food. The original server who dropped the food had a terrible attitude and the whole experience was not enjoyable, complete waste of money as we couldn't even finish our meals.
kelly m . 2024-08-23
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Ordered lasagne along with other meals and cheesy garlic bread as extra. The lasagne was lacking cheese sauce on top and was just a lasagne sheet. Cheesy garlic bread was burnt. Then I found a hair in my food. This was rectified by fresh lasagne. I really did not enjoy the meal. No apology just told they would change the meal and bring out fresh. 2 minutes later fresh lasagne
Cassie Metters . 2024-08-22
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Good value, reasonable quality food.
Graham Wright . 2024-08-21
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Very nice pub with tasty food and fair prices. Specials 7 days per week.
Bernd Schrader . 2024-08-21
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Waitress was friendly and very helpful
Peter Edwards . 2024-08-21
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Went on a Monday grill night would have liked to have a mixed grill but they were sold out so I had the last rump steak it was okay and the service was good but what's the point of a grill night with no stock
bedmondson195402 . 2024-08-19
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Great place go a lot when at caravan always friendly 👍
Susan Myers . 2024-08-18
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The meat was so dry and not enough food on the plate. Part from that its was a nice atmosphere.
samantha Staley . 2024-08-18
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Really good food at reasonable price (only marked 4 stars as not a fan of frozen chios) staff friendly and heloful
Roger Stocks . 2024-08-16
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Waited for an hour for rubbish food in a scruffy bar with miserable staff! Only came as we could use Tesco vouchers, but then you get ripped off as all the deals get cancelled. A glass of squash for the kids was £2.50, not sure how that can be justified! So much for a quick, cheap tea out!
Michelle Bullivant-Evans . 2024-08-13
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I'm sure the food is great, but we haven't seen any for 1.5 hours so we don't know. Getting a bit peckish now....
Mike Sevenoaks . 2024-08-13
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My family of 5 enjoyed a late lunch here we were well attended to and they apologised for our wait but they did let us know they were a wee bit behind and ohh boy it was worth the wait delicious not our first time here and certainly not our last x
sandra haley . 2024-08-12
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The food was slow service but nice,it took 40 minutes for our starters to come and then another 20 minutes after our starters for our mains can't complain about the 20 minute wait on the mains but the 40 minute wait is bad
Joseph newton . 2024-08-12
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Good place have been a few times now when in the Scarborough area.
Lindsay Whitham . 2024-08-10
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Brilliant service food made by Dylan excellent chicken New Yorker
Connor Donaldson . 2024-08-09
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Good food, nicely cooked and good value. Family friendly. We would return
Sarah Moulton . 2024-08-08
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Food was fantastic but from time of ordering to actually receiving your food was very slow, I ordered a starter which came quick but waited 30mins after starter came for main course. When ordered drinks there was 4 people waiting and only 1 person behind bar so again service was slow.
Wayne Clark . 2024-08-08
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I hate and despise giving a bad review. I am going to be positive! 4 of us visited a year ago, we walked away not to plussed. Yes, they were busy. Yes, there was a wait for a table, and then a wait for food. We weren't impressed with our meals. So, why return, we are not in the area often. We do not really know the area. So, give it a go. 4 of us walk in, find a table, beers bought menu read. Pleasant welcome at the bar (+'ve) Asked about Blue light card informed on "Specials" could actually cost more (+'ve) table number noted food ordered. Wait ensues, Two meals arrived, they are "X"... nope, one was "X" t'other was "Y" (-'ve) ....big deal I here you say. Two lots of onion rings were ordered, and when they arrived, one lot was placed on the table, the other spilt over the table, the waitress picking them up, placing them back in the bowl. I picked the bowl up and gave them back to her, saying, "I hope that you are going to replace them? " I went on a hunt for cutlery, at the "condiment station " there was a huge hole. The cutlery tray was on an adjacent table, knives, no folks.(-'ve)I asked a waitress for some folks, "yes I will get some" Returning to our table, the waitress had just arrived, throwing two plates of Garlic bread nearly on the table. One landing on the table, the other on the floor(-'ve) we had not ordered Garlic bread, we were the wrong table (-'ve) The other two meals had arrived, we sat and waited.(-'ve) Five minutes feels like half an hour. We went on the hunt for forks (-'ve) Ten minutes feels like hours, my friend went in the kitchen.(-'ve) I went to the Bar asking for the Manager. (-'ve) We returned to the table, waiting for folks.(-'ve) The forks arrived( +'ve) the food is cold (-'ve) The manager arrived (5minutes) We were given a full refund (+'ve with bonus) When I went to bar to have the refund put on my card the Manager was once again full of apologies (+'ve) and gave me a voucher for a round of drinks (+'ve) I thank the manager for his actions unreservedly Thank You. But I'm afraid I seriously think that we will not return.
Petter Guldner . 2024-08-06
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We went with our son and his 2 daughters Food was poor I had a burger that was ok but chips were cold Son ordered the gammon and it was ok it was supposed to have a fried egg on top but didn’t Kids meals were ok Drinks good I had thought there was steak pie but couldn’t see anything on menu
alan liddell . 2024-07-31
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Enjoyed our visit with friends from IOW.
Lee Perkins . 2024-07-30
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Been here today for our family meal and the food and service was great lovely pub and staff definitely will be returning again give it a try you will not be disappointed
Kevin Gabriel . 2024-07-24
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Absolutely brilliant dog friendly family pub. Food not only excellent but very reasonably priced would highly recommend 👌
Neil Woodward . 2024-07-23
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We have just had a great meal. Well cooked, tasty and all at a great price. Thanks to Ella, Katie, Jess and Jack our servers and Dylan, Charlie and Emma our chefs. Keep up the good work guys.
Tessa Lee . 2024-07-22
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Had a day out today at the Byways with college's of many years .I must say had a great day ,food was lovely service was great .Good atmosphere could not do enough for us .many thanks .
Donna Atkinson . 2024-07-18
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Lovely staff , food terrible. Peppers and onions burnt into the sizzle plate, couldn't scrape off. Barely any mince in lasagne all pasta and sauce
shaun firestarter . 2024-07-17
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Steak night and told on ordering couldn't order anything off the grill after spending 5 minutes looking at the menu, no sign or staff informing customers on arrival
Sharon April Ireland . 2024-07-16
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First visit for a while..Stood where directed waiting to be seated. Eventually gave up and went to grab a table.....Ordered on the app,then found had to go to the counter but relatively painless...Ordered 3 big chicken plates and a burger..,2 chickens delivered noticeable 1 less chip....eventually delivered 3 even less chip...Commented to the waitress the 3 different quantities...she smile and said she would do nothing about it ....The place quietened down ....watched the quality of table cleaning...noticeable after wiping cutlery to find 4 clean sets...Quantity and quality of staff let the place down
Yorktiger User . 2024-07-13
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In Scarborough on business. Found this cracking pub , ate here twice for my evening meal . Mixed Grill was the business, lots of pubs sacrifice quantity for quality, this had both ! , the Guinness was pretty good too ! Second night I took the fish and chips , cracking meal , would highly recommend! Staff were great , good to see service with a smile and nothing was too much trouble. Would definitely recommend and will be back ! 10/10
Derek Corton . 2024-07-10
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First time visiting the byways! Can't believe how much I enjoyed the food. Had the chicken new yorker, I'm off back tomorrow. Steven who served us was really nice. And big shout out to the chef Charlie 😋
kong phooy . 2024-07-08
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Absolutely shocking service staff rude as anything when asked what’s in the kids rice changed from carrots to swede then just stormed off The kids brownie is just a cheap frozen Swiss roll that’s frozen and tastes absolutely shocking Main course portions are small and for a carvery place didn’t have any meet what the hell
Scott Wray . 2024-07-07
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Poor .... came from Bridlington for a breakfast on Sunday morning arrived at 9 oclock to be turned away as they was doing staff training I checked Facebook and there Website before we left and no mention off the opening time being 11.30 today , the Guy told us they had put it on there social media which was a complete lie ...
John Price . 2024-07-07
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Byways is always a safe shout for the family. Plenty of choice and the food is always decent. Had great service from Erin and Dylan in the past.
dan sanderson . 2024-07-06
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Went to byways for lunch and was served by Erin , she was very helpful and always had a smile on her face. The service was quick and the food was great , compliments to the chefs Dylan and Connor. Will be back
George willams . 2024-07-05
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Great food. amazing service from erin, very smiley can kind, should get a raise for sure!
Harry Taylor . 2024-07-05
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Nice meal reasonably priced took advantage of burger offer very nice In the past has mixed grill which was very nice
Linda . 2024-07-05
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chef - dylan server - erin food was good and presented nicely and the service was so friendly
Lucy G . 2024-07-05
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Dinner at byways. Met erin and the bar all smiley. Then she gave are food to us Soon after in quick time. The new yorker was gorgeous Dylan was are chef
Dylan Jack . 2024-07-05
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We went to the byways for dinner as a family of 9 and the service was brilliant and erin was smiling and very helpful the food was great and cooked by dylan the card said.
Dylan Grant . 2024-07-05
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lovely food we had bailey serving us who was very helpful. praises to the chefs dylan and connor
Hannah Darrington . 2024-07-04
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Just had a quick pit stop dog friendly nice beer garden
Stuart Budby . 2024-07-04
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Served by Bailey Chef Dylan Connor Excellent staff despite the menu restrictions due to no grill working in the kitchen. Pleasant friendly and on time. Food was good. Recommended
Janette Wright . 2024-07-04
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Fab evening , was served by Charlie and he looked after us wonderfully, would definitely return
Aimee Delve . 2024-07-02
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Great food, great staff, great atmosphere. Will be back soon
Reegan Taylor . 2024-07-02
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Great friendly and welcoming environment staff and service was amazing, making sure that our family meal out was perfect will definitely be going again.
Jayne Orrells . 2024-07-02
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Had a great meal out with friends at the byways staff made us feel very welcomed.
Megan Orrells . 2024-07-02
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Half the food was not available as the griddle was broken. Food portions were smaller than expected. Service was good. A few dogs inside the pub which were barking.
Luke Mettam . 2024-07-02
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Very happy with my visit. Hot food, fast service, pleasant staff. Will be back.
Chris Spence . 2024-07-01
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Once again I am back here at the fabulous byways pub, served by the wonderful barmaids Katie and Ella. A shout out to them for being just as incredible, welcoming and lovely as all the byways staff. As always the food was amazing and the company of the regulars made it a perfect atmosphere. As always, loved my time at byways
Ryan Mayes . 2024-07-01
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Was down on holiday and Went in on Sunday 30th and was seated straight away and meals were great and service quick also
William Brown . 2024-07-01
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Amazing atmosphere and top level survive, had the crispy chicken sandwich amazing food
Jonesy . 2024-07-01
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We went to the byways for a lite bite and a few drinks, lovely large beer garden and the staff are so friendly and always available to you when needed, they were all very welcoming.
Adel Spence . 2024-07-01
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Went to the Byways for a family meal despite the football being on, the service was still top notch, quick and friendly.
Simon Orrells . 2024-07-01
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Nice family bar food could have been better I ordered tikka chicken with chilli and spring salad When it came there was no presentation and just a plate of lettuce very disappointing, staff were abit miserable aswell won't go back in a hurry.
YT_ECHO FN 2.0 . 2024-06-28
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Between Dylan,Aaron,Emma the chefs, and Robin our server really made our time there fantastic. The food was amazing .thankyou
tracey Simcox . 2024-06-25
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we bought a pitcher and they said “no ice or orange juice just lemonade” half the pitchers include orange juice? tasted abit off and just like pure alcohol and hardly any lemonade, should make sure your stock is 100% before letting people order. £8 for it to taste like i was gonna need my stomach pumping off 2 sips
Maylaine Withey . 2024-06-22
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The staff were very pleasant and the food was nice and the atmosphere was good. I would recommend this to anyone looking to food who visits Scarborough, There is a pleasant seating arra outside with a children's play area
Susan Truesdale . 2024-06-20
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Fab. Breakfast here 😋 before heading home from Cayton Bay. Food was yummy and Service was excellent. Will definitely be back.
Margaret Eckersley . 2024-06-17
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Have been here multiple times before and always been average at best but today wasn't very good. I think hungry horse in general is goinf down hill. Food freezing. Staff didn't really know what they were doing. Not worth the money.
Zara Boardman . 2024-06-13
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We only had breakfast which for the price was very good. The staff were super friendly and helpful. The reason for 3 stars is because to me food has to be special to receive more
steph moseley . 2024-06-11
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Great place, with a well presented and helpful team - Steven and Jack for front of house food & drinks along with chefs Dylan, Luke and Emma supporting from behind the scenes. Our steaks were fabulous and the meal was great value.
Joyce Boutiche . 2024-06-10
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A very friendly place, ate here often whilst having kitchen refit! Staffing levels have improved immensely, well done to Steven and Chris who are always friendly and smiling even when under huge pressure. The relatively new manager James has improved things. This place is very popular with both locals and holidaymakers. It's good to see that some parents don't allow their children to run around whilst staff are trying to do their job safely and customers can enjoy their time here.
David Somerset . 2024-06-07
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Frendly staff stephen the barman goes the extra mile nothings to much trouble. Chris the team leader very polite and very professional.
Steve Hall . 2024-06-07
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Not impressed at all for it being a 4.3 star Pub Restaurant. Waited 1 hours and 15 minutes on our food. First time visitors from Scotland and the over all experience was shocking. Nobody told us when we arrived that it would be an hour wait for food. Wasn't until 35 minutes went past after ordering I asked one of the waitresses and came back and said it would be yet another 20-30 minutes. The staff are stressed due to understaffed. We were offered a drink to apologise but the waiting time is ridiculous.
Abbie McGill . 2024-05-31
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Fantastic value for money with offers on most days
Gail Hyland . 2024-05-30
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This place is a 5 minute walk from home. We took visiting family for a meal on a Tuesday, when the "Mix it up" offer is terrific value for money. The staff are all lovely, friendly and courteous. Food is served quickly and is delicious. Great range of drinks and big screens for sporting events. A great place for family of all ages, and dog friendly too!
Paul Fisher . 2024-05-29
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All in all not bad. But no where near enough bar staff, someone vaping at the bar, and one member of staff with his jeans half down with pants on show. Not a nice view.
Gary Mitchell . 2024-05-29
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I was asked to pass a plate over to the other side on the table and it burnt my hand. (No apology!) Curry was just sauce hardly any meat. My daughter only got 5 chips with her burger. Waited over half an hour. Got our order wrong. No staff at the bar. Food was cold. Won't return
Victoria Thompson . 2024-05-29
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Food is not good. We tried a lunch, which was terrible, and I thought we would give them a chance with breakfast, not much better.
Sarah Haviland . 2024-05-27
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My son has a dairy allergy and often has to settle for sorbet when at an ice cream parlour. Truly Scrumptious gave him an amazing choice of dairy free ice creams and toppings. We wouldn’t normally have 3 ice creams in 3 days but he was just so excited that he had choices, how could we not??!!
3017 Opinions
Food was ok. Price was a little steep. Service was nothing to write home about. BUT what was really annoying, after paying by card and leaving, was being chased down on a busy pavement by a member of staff saying the payment didn't go through - tried again and again, then another card and the another card with the staff member carrying the payment machine saying all declined when none of them should have failed ! Because golden grid has been established for such a long time you'd have thought they would have sorted this problem out but apparently not ! it's not like it would cost them much to get better devices with better reception but no they can't be bothered. SO be prepared to be chased down and embarrassed.
507 Opinions
We had a lovely lunch with family today, enjoying the view from above and the sunshine. However, when my food was being served, the sizzling from the oil in it landed on my husband's coat. When we asked for the bill, I explained the situation to the lady, who by the way was the person who served us the food, and she barely apologized. I would expect a better handling of the situation...